1. Manuals
  2. Brands
  3. HP Manuals
  4. Desktop
  5. Pavilion E h8-1200
  6. Limited warranty

HP Pavilion E h8-1200 Limited Warranty

Limited warranty and support guide
Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
Limited Warranty and Support Guide
• Warranty Statement
• Safety Information
• Support Information
Before contacting the HP Customer Care Center, it's important to have the
following information handy.
Please take a moment to write down your product information for future
reference.
The first four items on the list (Model Number, Product Number, Serial Number,
and Software Build Number) can be viewed by pressing the Ctrl+Alt+S keys on
the keyboard at the same time.
Model Number: _____________________________________________________
System (Product) Number: ____________________________________________
Serial Number: _____________________________________________________
Software Build Number: ______________________________________________
Operating System: __________________________________________________
Purchase Date: ______________________________________________________

Advertisement

Table of Contents
loading

Related Manuals for HP Pavilion E h8-1200

Summary of Contents for HP Pavilion E h8-1200

  • Page 1 Limited Warranty and Support Guide • Warranty Statement • Safety Information • Support Information Before contacting the HP Customer Care Center, it’s important to have the following information handy. Please take a moment to write down your product information for future reference.

  • Page 2: Hardware Limited Warranty

    General Terms This HP Hardware Limited Warranty gives you, the customer, express limited warranty rights from Hewlett-Packard, the manufacturer. Please refer to HP’s Web site for an extensive description of your limited warranty entitlements. In addition, you may also have other legal rights under applicable local law or special written agreement with HP.
  • Page 3 This Limited Warranty applies only to HP-branded and Compaq-branded hardware products (collectively referred to in this Limited Warranty as “HP Hardware Products”) sold by or leased from Hewlett-Packard Company, its worldwide subsidiaries, affiliates, authorized resellers, or country/region distributors (collectively referred to in this Limited Warranty as “HP”) with this Limited Warranty.

  • Page 4: Exclusive Remedy

    choosing that is the same or equivalent to your HP Hardware Product in performance or (b) to give you a refund of your purchase price or lease payments (less interest) instead of a replacement. This is your exclusive remedy for defective products. Exclusions HP DOES NOT WARRANT THAT THE OPERATION OF THIS PRODUCT WILL BE UNINTERRUPTED OR ERROR-FREE.

  • Page 5: Limitation Of Liability

    Limitation of Liability IF YOUR HP HARDWARE PRODUCT FAILS TO WORK AS WARRANTED ABOVE, HP’S MAXIMUM LIABILITY UNDER THIS LIMITED WARRANTY IS EXPRESSLY LIMITED TO THE LESSER OF THE PRICE YOU HAVE PAID FOR THE PRODUCT OR THE COST OF REPAIR OR REPLACEMENT OF ANY HARDWARE COMPONENTS THAT MALFUNCTION IN CONDITIONS OF NORMAL USE.

  • Page 6: Customer Self-Repair Warranty Service

    practices. If your location is outside the customary service zone (typically 50km), response times may be longer or there may be additional charges. To locate the nearest HP authorized service provider, refer to the HP Web site at: http://www.hp.com/support HP may, at its sole discretion, determine if on-site warranty service is required. For example, in many cases, the defect can be fixed by the use of a Customer Self Repair (CSR) part that you are required to replace yourself based on instructions and documentation provided by HP.

  • Page 7: Options And Software Limited Warranties

    to the provided instructions and documentation. If further assistance is required, call the HP Technical Support Center and a technician will assist you over the phone. In cases where the replacement part must be returned to HP, you must ship the defective part back to HP within a defined period of time, normally fifteen (15) days.

  • Page 8: Software Technical Support

    RELATED TO THE USE OF OR INABILITY TO USE THE SOFTWARE PRODUCT), EVEN IF HP OR ANY SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF THE REMEDY FAILS OF ITS ESSENTIAL PURPOSE. Some states/jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

  • Page 9: Safety Information

    • Contact your authorized HP dealer or Authorized Service Provider and be sure to have the following information available before you call HP: • Product serial number, model name, and model number • Applicable error messages • Add-on options • Operating system •...
  • Page 10 2 Use the Help and Support Center for help with hardware and software questions. Click Start, and then click Help and Support. The Help and Support Center provides useful troubleshooting information and includes the following: • E-mail support. • HP Real Time Chat with qualified support specialists. •...

  • Page 11: Customer Support

    All of our computers go through a comprehensive quality test to ensure the computer is working correctly before it leaves our factory. In addition, we have placed a security seal on your computer to indicate that it has not been tampered with since it left our factory. We know that expanding and upgrading are key benefits for all customers.

  • Page 12: Understanding Hard Disk Drive Space

    There are a few limitations and exclusions to this warranty (as well as some important details), which are described in the “Hardware Limited Warranty” section. Understanding Hard Disk Drive Space The hard disk drive on the Hewlett-Packard and Compaq computers with the Microsoft Windows ®...

Table of Contents