Page 1: User Guide
ThinkStation User Guide Machine Types: 4223, 4228 and 4229...
Page 2 “Important safety information” on page v and Appendix B “Notices” on page 109. Second Edition (June 2012) © Copyright Lenovo 2012. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.
Page 3: Table Of Contents
Software overview ....Windows passwords ..Software provided by Lenovo ..Using and understanding firewalls ..
Page 4 USB problems ... . . with the Intel RSTe configuration utility . . . Lenovo Solution Center ... Quick RAID setup using the LSI MegaRAID BIOS configuration utility .
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Page 7: Important Safety Information
® Document Format (PDF) version from the Lenovo Support Web site at http://www.lenovo.com/support. The Lenovo Support Web site also provides the ThinkStation Safety and Warranty Guide and this ThinkStation User Guide in additional languages. Service and upgrades Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or your documentation.
Page 8: Power Cords And Power Adapters
or CRU, do not open the static-protective package containing the part until the instructions direct you to install it. When you handle options or CRUs, or perform any work inside the computer, take the following precautions to avoid static-electricity damage: •...
Page 9: Plugs And Outlets
Always turn off and unplug the computer before opening the cover. If possible, avoid operating your computer within two feet of high-traffic areas. If you must operate your computer in or near a high-traffic area, inspect and, if necessary, clean your computer more frequently. © Copyright Lenovo 2012...
Page 10: Operating Environment
For your safety and to maintain optimum computer performance, always follow these basic precautions with your desktop computer: • Keep the cover closed whenever the computer is plugged in. • Regularly inspect the outside of the computer for dust accumulation. •...
Page 11: Laser Compliance Statement
Do not spray any liquid detergent directly on the computer or use any detergent containing flammable material to clean the computer. Spray the detergent on a soft cloth and then wipe the computer surfaces. © Copyright Lenovo 2012...
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Page 13: Chapter 1. Product Overview
Chapter 1. Product overview This chapter provides information about the computer features, specifications, software programs provided by Lenovo, and locations of connectors, components, parts on the system board, and internal drives. Features This section introduces the computer features. The information covers a variety of models.
Page 14 Connectivity • Two 10/100/1000 Mbps integrated Ethernet controllers System management features • Ability to store power-on self-test (POST) hardware test results • Desktop Management Interface (DMI) Desktop Management Interface provides a common path for users to access information about all aspects of a computer, including processor type, installation date, attached printers and other peripherals, power sources, and maintenance history.
Page 15 • Ten Universal Serial Bus (USB) 2.0 connectors (two on the front panel and eight on the rear panel) • Three audio connectors on the rear panel (audio line-in connector, audio line-out connector, and microphone connector) • Two Ethernet connectors •...
Page 16: Specifications
The operating system(s) listed here are being certified or tested for compatibility at the time this publication goes to press. Additional operating systems might be identified by Lenovo as compatible with your computer following the publication of this manual. This list is subject to change. To determine if an operating system has been certified or tested for compatibility, check the Web site of the operating system vendor.
Page 17: Software Overview
To access the Lenovo ThinkVantage Tools program, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools. The following table lists the programs that you can access from the Lenovo ThinkVantage Tools program. To access a program, double-click the corresponding icon.
Page 18: Adobe Reader
Windows operating system. Note: If the Enhanced Backup and Restore icon in the Lenovo ThinkVantage Tools program is dimmed, it indicates that you need to install the ThinkVantage Rescue and Recovery program manually before enabling its features.
Page 19 Figure 1. Front connector, control, and indicator locations Optical drive eject/close button 1394 connector (available on some models) USB 2.0 connector Power switch Microphone connector Power indicator Headphone connector Hard disk drive activity indicator USB 2.0 connector Chapter 1 Product overview...
Page 20: Locating Connectors On The Rear Of Your Computer
Locating connectors on the rear of your computer Figure 2 “Rear connector locations” on page 8 shows the locations of the connectors on the rear of your computer. Some connectors on the rear of your computer are color-coded to help you determine where to connect the cables on your computer.
Page 21: Locating Components
Connector Description Microphone connector Used to attach a microphone to your computer when you want to record sound or if you use speech-recognition software. PS/2 keyboard connector Used to attach a keyboard that uses a PS/2 keyboard connector. PS/2 mouse connector Used to attach a mouse, a trackball, or other pointing devices that use a PS/2 mouse connector.
Page 22: Locating Parts On The System Board
Heat sink and fan assembly (with microprocessor Hard disk drives (5) underneath) Internal speaker Hard disk drive fan assembly Optical drive PCI card retainer Card reader Memory module(s) Rear fan assembly Front audio and USB assembly Front bezel Power supply assembly Locating parts on the system board Figure 4 “System board part locations”...
Page 23 Microprocessor 1 12 volt power connector eSATA connector Microprocessor 1 Cover presence switch connector (Intrusion switch connector) Thermal sensor Microprocessor 1 fan connector Microprocessor 1 memory slot 8 (DIMM8) Internal speaker connector Front audio connector Microprocessor 1 memory slot 4 (DIMM4) Microprocessor 1 memory slot 7 (DIMM7) PCI card slot Microprocessor 1 memory slot 3 (DIMM3)
Page 24: Locating Internal Drives
Locating internal drives Internal drives are devices that your computer uses to read and store data. You can add drives to your computer to increase storage capacity and enable your computer to read other types of media. Internal drives are installed in bays. In this manual, the bays are referred to as bay 1, bay 2, and so on. When installing or replacing an internal drive, it is important to note the type and size of the drive that you can install or replace in each bay and correctly connect the cables to the drive installed.
Page 25: Machine Type And Model Label
Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service. The following is a sample of the machine type and model label.
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Page 27: Chapter 2. Using Your Computer
“Creating recovery media” on page 59. Additionally, in case of a hard disk failure, you can order Product Recovery discs from the Lenovo Customer Support Center. For information about contacting the Customer Support Center, see Chapter 12 “Getting information, help, and service”...
Page 28: Using The Blue Thinkvantage Button
Using the blue ThinkVantage button Some keyboards have a blue ThinkVantage button that you can use to open a comprehensive on-board help and information center from Lenovo. On the Windows 7 operating system, pressing the blue ThinkVantage button opens the SimpleTap program.
Page 29: Setting The Volume From The Desktop
Setting the volume from the desktop The desktop volume control is accessible through the volume icon in the taskbar, which is located at the bottom-right corner of the Windows desktop. Click the volume icon and move the slider up or down to control the volume, or click the Mute icon to turn the audio off.
Page 30: Playing A Cd Or Dvd
If your computer comes with a recordable DVD drive, you can use the drive to record CDs or DVDs. To record a CD or DVD, do the following: 1. Click Start ➙ All Programs ➙ Corel DVD MovieFactory Lenovo Edition. 2. Follow the instructions on the screen.
Page 31: Chapter 3. You And Your Computer
The following topics provide information about arranging your work area, setting up your computer equipment, and establishing healthy work habits. Lenovo is committed to providing people with disabilities greater access to information and technology. As a result, the following information provides ways to help users that have hearing, vision, and mobility limitations get the most out of their computer experience.
Page 32: Glare And Lighting
Adjust the monitor so the top of the screen is at, or slightly below, eye level. Place the monitor at a comfortable viewing distance, usually 51 to 61 cm (20 to 24 inches), and position it so you can view it without having to twist your body.
Page 33: Register Your Computer With Lenovo
Registering your computer also enables Lenovo to notify you about possible technical information and upgrades. When you register your computer, information is entered into a database, which enables Lenovo to contact you in case of a recall or other severe problem. In addition, some locations offer extended privileges and services to registered users.
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Page 36: Installing A Padlock
Figure 7. Locking the computer cover Installing a padlock Your computer comes with a padlock loop so that the computer cover cannot be removed when a padlock is installed. ThinkStation User Guide...
Page 37 Figure 8. Installing a padlock Chapter 4 Security...
Page 38: Attaching An Integrated Cable Lock
The cable lock also locks the buttons used to open the computer cover. This is the same type of lock used with many notebook computers. You can order an integrated cable lock directly from Lenovo by searching for Kensington at: http://www.lenovo.com/support Figure 9.
Page 39: Windows Passwords
Your computer is preinstalled with an antivirus program to help you guard against, detect, and eliminate viruses. Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates.
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Page 41: Chapter 5. Installing Or Replacing Hardware
Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. Notes: 1. Use only computer parts provided by Lenovo. 2. When installing or replacing an option, use the appropriate instructions in this section along with the instructions that come with the option.
Page 42: Removing The Computer Cover
Removing the computer cover Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to remove the computer cover. CAUTION: Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover.
Page 43: Removing And Reinstalling The Front Bezel
Removing and reinstalling the front bezel Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to remove and reinstall the front bezel. To remove and reinstall the front bezel, do the following: 1.
Page 44: Installing Or Replacing A Pci Card
Installing or replacing a PCI card Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to install or replace a PCI card. Your computer has two standard PCI card slots, two PCI Express x4 card slots, and two PCI Express x16 graphics card slots.
Page 45 Figure 13. Removing a PCI card Notes: a. The card fits tightly into the card slot. If necessary, alternate moving each side of the card a small amount until it is removed from the card slot. Chapter 5 Installing or replacing hardware...
Page 46: Installing Or Replacing A Memory Module
b. If the card is held in place by a retaining latch, press the card retaining latch as shown to disengage the latch. Grasp the card and gently pull it out of the card slot. 5. Remove the new PCI card from its static-protective package. 6.
Page 47 CAUTION: Turn off the computer and wait three to five minutes to let the computer cool before installing or replacing a memory module. Your computer has 16 slots for installing or replacing DDR3 ECC UDIMMs or DDR3 ECC RDIMMs. When installing or replacing a memory module, use the following guidelines: •...
Page 48 8. Depending on whether you are installing or replacing a memory module, do one of the following: • If you are replacing an old memory module, open the retaining clips and gently pull the memory module out of the memory slot. Figure 15.
Page 49: Installing Or Replacing The Optical Drive
9. Position the new memory module over the memory slot. Make sure that the notch on the memory module aligns correctly with the slot key on the system board. Push the memory module straight down into the slot until the retaining clips close. Figure 17.
Page 50 This section provides instructions on how to install or replace the optical drive. To install or replace an optical drive, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Remove the computer cover. See “Removing the computer cover” on page 30. 3.
Page 51 6. Install the optical drive retainer on the side of the new optical drive. Figure 20. Installing the optical drive retainer 7. Slide the new optical drive into the drive bay from the front of the computer until the optical drive snaps into position.
Page 52: Replacing The Card Reader
8. Connect the signal cable and the power cable to the new optical drive. Figure 22. Connecting the optical drive 9. Reinstall the front bezel. See “Removing and reinstalling the front bezel” on page 31. What to do next: • To work with another piece of hardware, go to the appropriate section. •...
Page 53 6. Press the blue retaining clip to remove the card reader out of the chassis. Figure 23. Removing the card reader 7. Install the card reader retainer on the side of the new card reader. Figure 24. Installing the card reader retainer Chapter 5 Installing or replacing hardware...
Page 54: Replacing The Battery
8. Slide the card reader with retainer into the card reader drive bay until it snaps into position. Figure 25. Installing the card reader 9. Reconnect the card reader cable to the system board. See “Locating parts on the system board” on page 10.
Page 55: Replacing The Heat Sink And Fan Assembly
Refer to the “Lithium battery notice” in the ThinkStation Safety and Warranty Guide for information about replacing and disposing of the battery. To replace the battery, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2.
Page 56 CAUTION: The heat sink and fan assembly might be very hot. Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover. To replace the heat sink and fan assembly, do the following: 1.
Page 57: Replacing The Hard Disk Drive Fan Assembly
9. Follow the following sequence to install the four screws to secure each new heat sink and fan assembly. Do not over-tighten the screws. a. Partially tighten screw , then fully tighten screw , and then fully tighten screw b. Partially tighten screw , then fully tighten screw , and then fully tighten screw 10.
Page 58: Replacing The Rear Fan Assembly
5. Press the tab and then pivot the hard disk drive fan outward to remove it from the chassis. Figure 29. Removing the hard disk drive fan assembly 6. Position the hard disk drive fan, and then pivot the fan to insert the tab into the chassis. 7.
Page 59 5. The rear fan assembly is attached to the chassis by four rubber mounts. Remove the rear fan assembly by breaking or cutting the rubber mounts and gently pulling the rear fan assembly out of the chassis. Note: The new rear fan assembly will have four new rubber mounts attached. Figure 30.
Page 60: Installing Or Replacing A Hard Disk Drive
Figure 31. Installing the rear fan assembly 7. Connect the rear fan assembly cable to the system fan connector on the system board. What to do next: • To work with another piece of hardware, go to the appropriate section. •...
Page 61 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Remove the computer cover. See “Removing the computer cover” on page 30. 3. Locate the hard disk drive. See “Locating internal drives” on page 12. 4. Disconnect the signal cable and the power cable from the hard disk drive. 5.
Page 62 7. To install a new hard disk drive into the bracket, flex the bracket and align pin , pin , pin , and on the bracket with the corresponding holes in the hard disk drive. Do not touch the circuit board on the bottom of the hard disk drive.
Page 63 Figure 35. Installing the hard disk drive 9. Connect the signal cable and the power cable to the new hard disk drive. Note: If you are installing SAS hard disk drives, you must connect the signal cables and power cables to the SAS-to-SATA conversion adapter before you connect them to the hard disk drive.
Page 64: Installing Or Replacing A Hard Disk Drive Enablement Module
What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 56. Installing or replacing a hard disk drive enablement module Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information”...
Page 65: Replacing The Front Audio And Usb Assembly
7. To install a new hard disk drive enablement module, align the hole in the hard disk drive enablement module with the plastic standoff on the system board, and then position the hard disk drive module over the corresponding connector on the system board. Figure 38.
Page 66: Replacing The Internal Speaker
4. Locate the front audio and USB assembly. See “Locating components” on page 9. 5. Disconnect the front audio and USB assembly cables from the system board. See “Locating parts on the system board” on page 10. Note: Make sure you note the locations of the cables when you disconnect the cables from the system board.
Page 67 This section provides instructions on how to replace the internal speaker. Note: The internal speaker is only available on some models. To replace the internal speaker, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2.
Page 68: Replacing The Keyboard Or Mouse
Replacing the keyboard or mouse Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to replace the keyboard or mouse. To replace the keyboard or mouse, do the following: 1.
Page 69: Obtaining Device Drivers
Note: In most areas of the world, Lenovo requires the return of the defective Customer Replaceable Unit (CRU). Information about this will come with the CRU or will come a few days after the CRU arrives. Obtaining device drivers You can obtain device drivers for operating systems that are not preinstalled at http://www.lenovo.com/support.
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Page 71: Chapter 6. Recovery Information
Recovery program or the Product Recovery program installed. If the Enhanced Backup and Restore icon in the Lenovo ThinkVantage Tools program is dimmed, it indicates that you need to install the Rescue and Recovery program manually before enabling its features. To install the Rescue and Recovery program, do the following: a.
Page 72: Using Recovery Media
To create recovery media on the Windows 7 operating system, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen. Using recovery media This section provides instructions on how to use recovery media.
Page 73: Performing A Recovery Operation
To perform a recovery operation using the Rescue and Recovery program on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.
Page 74: Creating And Using A Rescue Medium
This section provides instructions on how to create a rescue medium. To create a rescue medium on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.
Page 75: Reinstalling Preinstalled Applications And Device Drivers
Reinstalling preinstalled applications This section provides instructions on how to reinstall preinstalled applications. To reinstall the selected applications preinstalled on your Lenovo computer, do the following: 1. Turn on the computer. 2. Go to the C:\SWTOOLS directory. 3. Open the apps folder. Within the apps folder, there are several subfolders named for various applications installed in your computer.
Page 76: Reinstalling Software Programs
• To reinstall most commercially available programs in your system, see Microsoft Windows help system for more information. • To reinstall selected application programs that came preinstalled from Lenovo, do the following: 1. Turn on the computer. 2. Go to the C:\SWTOOLS directory.
Page 77 It is important to create a rescue medium and a set of recovery media as early as possible and store them in a safe place for future use. Chapter 6 Recovery information...
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Page 79: Chapter 7. Using The Setup Utility Program
• Administrator Password • Hard Disk Password You do not have to set any passwords to use your computer. However, using passwords improves computing security. If you decide to set any passwords, read the following sections. © Copyright Lenovo 2012...
Page 80: Password Considerations
Password considerations A password can be any combination of up to 64 alphabetic and numeric characters. For security reasons, it is recommended to use a strong password that cannot be easily compromised. To set a strong password, use the following guidelines: •...
Page 81: Erasing Lost Or Forgotten Passwords (Clearing Cmos)
Note: A password can be any combination of up to 64 alphabetic and numeric characters. For more information, see “Password considerations” on page 68. Erasing lost or forgotten passwords (clearing CMOS) This section provides instructions on how to erase lost or forgotten passwords, such as a user password. To erase a lost or forgotten password, do the following: 1.
Page 82: Selecting A Temporary Startup Device
Selecting a temporary startup device Use this procedure to select a temporary startup device. Note: Not all discs and hard disk drives are bootable. 1. Turn off your computer. 2. Repeatedly press and release the F12 key when turning on the computer. When the Startup Device Menu window displays, release the F12 key.
Page 83: Exiting The Setup Utility Program
The after power loss feature enables your computer to wake up when the power supply resumes after a sudden loss of electricity. To enable the after power loss feature, do the following: 1. Start the Setup Utility program. 2. From the Setup Utility program main menu, select Power ➙ After Power Loss, and press Enter. 3.
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Page 85: Chapter 8. Configuring Raid
Ensure that one of the following hard disk drive enablement modules is installed in your computer: • If zero to four SATA hard disk drives or solid state drives are installed, no hard disk drive enablement module is needed. © Copyright Lenovo 2012...
Page 86: Configuring Sata Or Sas Raid Functionality With The Intel Rste Configuration Utility
• If five SATA hard disk drives or solid state drives are installed, the SATA hard disk drive enablement module (one to five hard disk drives) is required. • If any SAS hard disk drives are installed, the SAS hard disk drive enablement module (one to five hard disk drives) is required.
Page 87: Quick Raid Setup Using The Lsi Megaraid Bios Configuration Utility
• RAID Level 0 • RAID Level 1 • RAID Level 10 • RAID Level 5 c. Disks: Press Enter to enter the SELECT DISKS MENU window. Follow the instructions at the bottom of the menu to select hard disk drives, and then press Enter to complete the configuration. d.
Page 88: Installing Sata Or Sas Hard Disk Drives
MegaRAID SAS Software User Guide that is available at http://support.lenovo.com/en_US/guides-and-manuals/detail.page?DocID=UM007543. This section provides information about the following topics: • “Installing SATA or SAS hard disk drives” on page 76 • “Entering the LSI MegaRAID BIOS configuration utility” on page 77 •...
Page 89: Entering The Lsi Megaraid Bios Configuration Utility
Entering the LSI MegaRAID BIOS configuration utility This section provides instructions on how to enter the LSI MegeRAID BIOS configuration utility. To enter the LSI MegaRAID BIOS configuration utility, do the following: 1. During the computer startup, follow the instructions on the screen. 2.
Page 90: Deleting Raid Volumes Using The Lsi Megaraid Bios Configuration Utility
Deleting RAID volumes using the LSI MegaRAID BIOS configuration utility This section provides instructions on how to delete RAID volumes using the LSI MegaRAID BIOS configuration utility. To delete RAID volumes using the LSI MegaRAID BIOS configuration utility, do the following: 1.
Page 91: Chapter 9. Updating System Programs
Utility program by starting your computer with a system-program-update disc or running a special update program from your operating system. Lenovo might make changes and enhancements to the POST and BIOS. When updates are released, they are available as downloadable files on the Lenovo Web site at http://www.lenovo.com/support. Instructions for using the POST and BIOS updates are available in a TXT file that is included with the update files.
Page 92: Updating (Flashing) The Bios From Your Operating System
Updating (flashing) the BIOS from your operating system Note: Because Lenovo makes constant improvements to its Web sites, the Web page contents are subject to change without notice, including the contents referenced in the following procedure. To update (flash) the BIOS from your operating system, do the following: 1.
Page 93: Chapter 10. Preventing Problems
Attention: Do not download updated device drivers from the Windows Update Web site. The device drivers provided on the Windows Web site have not been tested by Lenovo and using them might cause unexpected problems. Obtain updated device drivers from Lenovo.
Page 94: Cleaning And Maintenance
The System Update program is preinstalled on most Lenovo computers and is ready to run. The only prerequisite is an active Internet connection. You can start the program manually, or you can use the schedule feature to enable the program to search for updates automatically at specified intervals.
Page 95: Cleaning Your Computer
Cleaning your computer It is a good practice to clean your computer periodically to protect the surfaces and ensure trouble-free operation. CAUTION: Be sure to turn off the computer and monitor power switches before cleaning the computer and monitor screen. Computer Use only mild cleaning solutions and a damp cloth to clean the painted surfaces of the computer.
Page 96: Good Maintenance Practices
A log book can help you or a Lenovo technician determine if a problem is related to change in hardware, change in software, or some other action that might have taken place.
Page 97: Chapter 11. Troubleshooting And Diagnostics
Note: If you cannot correct the problem, have the computer serviced. For a list of service and support telephone numbers, refer to the ThinkStation Safety and Warranty Guide that comes with your computer or go to the Lenovo Support Web site at http://www.lenovo.com/support/phone. Symptom...
Page 98: Troubleshooting Procedure
See Chapter 12 “Getting information, help, and service” on page 103 for more information. • If you are unable to run the diagnostic programs, contact the Lenovo Customer Support Center. See Chapter 12 “Getting information, help, and service” on page 103 for more information.
Page 99: Audio Problems
Select the problem your computer is experiencing from the following list: • “Audio problems” on page 87 • “CD problems” on page 88 • “DVD problems” on page 89 • “Intermittent problems” on page 92 • “Hard disk drive problems” on page 91 •...
Page 100: Cd Problems
If these actions do not correct the problem, run the diagnostic programs (see “Lenovo Solution Center” on page 101 for instructions). If you need technical assistance, see Chapter 12 “Getting information, help, and service” on page 103. An audio disc or AutoPlay-enabled disc does not automatically play when it is...
Page 101: Dvd Problems
Note that on some models the startup sequence is permanently set and cannot be changed. If these actions do not correct the problem, run the diagnostic programs (see “Lenovo Solution Center” on page 101 for instructions). If you need technical assistance, see Chapter 12 “Getting information, help, and service”...
Page 102 If these actions do not correct the problem, run the diagnostic programs (see “Lenovo Solution Center” on page 101 for instructions). If you need technical assistance, see Chapter 12 “Getting information, help, and service” on page 103. DVD movie will not play Symptom: DVD movie will not play.
Page 103: Hard Disk Drive Problems
If these actions do not correct the problem, run the diagnostic programs (see “Lenovo Solution Center” on page 101 for instructions). If you need technical assistance, see Chapter 12 “Getting information, help, and service” on page 103. Hard disk drive problems Select your symptom from the following list: •...
Page 104: Intermittent Problems
If airflow is blocked or the fans are not working, the computer might overheat. If these actions do not correct the problem, run the diagnostic programs (see “Lenovo Solution Center” on page 101 for instructions). If you need technical assistance, see Chapter 12 “Getting information, help, and service”...
Page 105: Monitor Problems
See “Enabling or disabling a device” on page 69. If these actions do not correct the problem, run the diagnostic programs (see “Lenovo Solution Center” on page 101 for instructions). If you need technical assistance, see Chapter 12 “Getting information, help, and service”...
Page 106 If these actions do not correct the problem, run the diagnostic programs (see “Lenovo Solution Center” on page 101 for instructions). If you need technical assistance, see Chapter 12 “Getting information, help, and service”...
Page 107: Networking Problems
If these actions do not correct the problem, your monitor might need service. See Chapter 12 “Getting information, help, and service” on page 103 for details. The image is discolored Symptom: The image is discolored. Action: The monitor might be affected by interference from nearby equipment. Magnetic fields around other devices, such as transformers, appliances, fluorescent lights, and other monitors might be causing the problem.
Page 108: Option Problems
• Make sure that the link partner is set to auto-negotiate. • Make sure that the switch is 802.3ab-compliant (gigabit over copper). Option problems Use this information to diagnose problems with Lenovo hardware options that do not have their own troubleshooting information. Select your symptom from the following list:...
Page 109: Performance And Lockup Problems
If these actions do not correct the problem, run the diagnostic programs (see “Lenovo Solution Center” on page 101 for instructions). If you need technical assistance, see Chapter 12 “Getting information, help, and service”...
Page 110 The Windows operating system will slow down and might produce errors if the hard disk drive gets too full. To check the amount of free space on the Windows 7 operating system, do the following: 1. Click Start ➙ Computer. 2.
Page 111: Printer Problems
“Installing or replacing a memory module” on page 34. If these actions do not correct the problem, run the diagnostic programs (see “Lenovo Solution Center” on page 101 for instructions). If you need technical assistance, see Chapter 12 “Getting information, help, and service”...
Page 112: Software Problems
If these actions do not correct the problem, run the diagnostic programs (see “Lenovo Solution Center” on page 101 for instructions). If you need technical assistance, see Chapter 12 “Getting information, help, and service” on page 103. Software problems Select your symptom from the following list: •...
Page 113: Usb Problems
Note: If you are unable to isolate and repair the problem yourself after running the program, save and print the log files created by the program. You will need the log files when you speak to a Lenovo technical support representative.
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Page 115: Chapter 12. Getting Information, Help, And Service
You can use the information in this section to access useful resources relating to your computing needs. Lenovo ThinkVantage Tools The Lenovo ThinkVantage Tools program guides you to a host of information sources and provides easy access to various tools to help you work more easily and securely.
Page 116: Lenovo Support Web Site
Most computers come with a set of diagnostic programs that help you identify hardware problems. For instructions on using the diagnostic programs, see “Lenovo Solution Center” on page 101. You can also get the latest technical information and download device drivers and updates from Lenovo Support Web site at: http://www.lenovo.com/support.
Page 117: Using Other Services
Service availability and service name might vary by country or region. For more information about these services, go to the Lenovo Web site at: http://www.lenovo.com/support...
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Page 119: Appendix A. System Memory Speed
1333 MHz E5-2650/2650L, E5-2660, E5-2665, E5-2667, E5-2670, E5-2680, E5-2685, E5-2690, Intel Xeon E5-2603, E5-2609 1066 MHz Intel Xeon E5-2620, E5-2630/2630L, 1333 MHz E5-2640, E5-2667 1.5 V E5-2637, E5-2643, E5-2650/2650L, E5-2660, E5-2665, E5-2670, 1600 MHz E5-2680, E5-2685, E5-2690, © Copyright Lenovo 2012...
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Page 121: Appendix B. Notices
Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
Page 122: Trademarks
Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo Rescue and Recovery ThinkStation ThinkVantage Microsoft Windows Vista, and Windows are trademarks of the Microsoft group of companies. Intel and Intel Xeon are trademarks of Intel Corporation in the United States, other countries, or both.
Page 123: Appendix C. Regulatory Information
• Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.
Page 124 Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.
Page 125: Additional Regulatory Information
Depending on the configuration of your computer and the country or region where the computer was purchased, you might have received additional printed regulatory notices. All regulatory notices are available on the Lenovo Support Web site in electronic format. To access electronic copies of the documentation, go to http://www.lenovo.com/support and click User Guides and Manuals.
Page 126 ThinkStation User Guide...
Page 127: Appendix D. Weee And Recycling Information
Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information on recycling Lenovo products, go to: http://www.lenovo.com/recycling...
Page 128: Recycling Information For Brazil
If you want to replace it with a new one, contact your place of purchase or ask for a repair service provided by Lenovo. If you have replaced it by yourself and want to dispose of the disused lithium battery, insulate it with vinyl tape, contact your place of purchase, and follow their instructions.
Page 129: Battery Recycling Information For The European Union
Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substances. For proper collection and treatment, go to: http://www.lenovo.com/lenovo/environment Appendix D. WEEE and recycling information...
Page 130 ThinkStation User Guide...
Page 131: Appendix E. Restriction Of Hazardous Substances Directive (Rohs)
Appendix E. Restriction of Hazardous Substances Directive (RoHS) China RoHS Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (EEE). Ukraine RoHS © Copyright Lenovo 2012...
Page 132: India Rohs
India RoHS RoHS compliant as per E-Waste (Management & Handling) Rules, 2011. ThinkStation User Guide...
Page 133: Index
Help and Support deleting a password Description device drivers important safety information devices, handling static-sensitive information diagnostics programs, using getting diagnostics, troubleshooting important safety DisplayPort connector resources documentation, using safety drivers, device warranty drives Input/Output (I/O) features © Copyright Lenovo 2012...
Page 134 POST/BIOS update failure keyboard, replacing software recovery boot-block operations, backup and Lenovo Solution Center problems, solving Lenovo ThinkVantage Tools recovery media, creating and using Lenovo Welcome 5, 103 removing computer cover locating components replacing...
Page 135 (flashing) the BIOS system programs updating (flashing) the BIOS USB connector using a rescue medium, creating and diagnostic programs documentation other services passwords Setup Utility video subsystem viewing and changing settings warranty information workspace, backup and recovery © Copyright Lenovo 2012...
Page 136 ThinkStation User Guide...

Lenovo ThinkStation D30 User Manual

Important Safety Information

Chapter 1. Product Overview

Chapter 2. Using Your Computer

Chapter 3. You and Your Computer

Chapter 4. Security

Chapter 5. Installing or Replacing Hardware

Chapter 6. Recovery Information

Chapter 7. Using the Setup Utility Program

Chapter 8. Configuring RAID

Chapter 9. Updating System Programs

Chapter 10. Preventing Problems

Chapter 11. Troubleshooting and Diagnostics

Chapter 12. Getting Information, Help, and Service

Appendix A. System Memory Speed

Appendix B. Notices

Appendix C. Regulatory Information

Appendix D. WEEE and Recycling Information

Appendix E. Restriction of Hazardous Substances Directive (Rohs)

Index

Quick Links

User Guide

Troubleshooting

Related Manuals for Lenovo ThinkStation D30

Summary of Contents for Lenovo ThinkStation D30

Table of Contents