Canon PowerShot A400 User Manual page 117

Troubleshooting
Problem Cause Solution
The camera will not The SD card is full. • Insert a new SD card.
shoot. • Download images to your computer, then erase
them from the card to free up more space.
The SD card is not formatted • Format the SD card. (p. 19).
correctly. • The card may be defective (its logical may be
corrupted). Contact Canon Customer Help Desk.
The SD card is write-protected. • Slide the write protect tab of the SD card
upward (p. 15).
Cannot play back You attempted to play back images • Computer images that cannot be played back
shot with another camera or will playback if they are added to the camera
images edited with a computer, using the bundled software program
ZoomBrowser EX or ImageBrowser. See the
ZoomBrowser EX/ImageBrowser User Guide
(PDF).
File name was changed with a • Set the file name or location to the file format/
computer or file location was structure of the camera (See About File and
changed. Folder Numbers (p. 105)).
Lens will not retract SD card slot/battery cover was • First close the SD card slot/battery cover and
opened with power on. then turn the power off.
SD card slot/battery cover was • First close the SD card slot/battery cover and
opened while recording to the SD then turn the power off.
card (warning signal sounds).
115