Canon PowerShot A400 User Manual page 120

Troubleshooting
Problem Cause Solution
The subject comes The subject is too close to the flash. • When flash is used, the distance between lens and
out overexposed subject should be no less than 30 cm (1.0 ft.).
(too bright). The subject is brighter than the • Set exposure compensation to a negative
surroundings, value or use the spot metering function.
Light is shining or reflecting into the • Adjust the camera angle.
camera.
The flash mode is set so that the • Set the flash to any other mode except on.
flash always fires.
A vertical bar of The subject is too bright.
light (red, purple)
appears on the
LCD monitor.
White dots or white
asterisks appear
on the image.
The flash doesn't
fire.
Light from the flash has reflected
off dust particles or insects in the
air. This occurs more frequently in
the following condition:
- When shooting at the wide angle
end.
The flash mode is set to off.
• This is normal occurrence in devices containing
CCDs and does not constitute a malfunction.
(This red bar of light will not be recorded when
shooting still photos, but it will be recorded
when shooting movies.)
• This is a phenomenon that occurs with digital
cameras and does not constitute a malfunction.
• Set the flash mode to On.
118