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4 Troubleshooting
Problems and
Solutions
Sending
This chapter discusses problems you may encounter and their
likely solutions.
This section includes four categories: sending, receiving, copying,
and telephoning.
D ocum e nt j am .
Rush down on the cover release button to open up the fax
machine. Remove the jammed document. Rush the cover back
in place until you hear a click Make a copy of the jammed
send
document, and
D ocum e nt doe s n't e nt e r the feeder prope rl y .
The cover may not be closed securely. Push down on the cover
until you hear a click.
The document' s left edge is not aligned with the document
guide. Open the paper cover to remove the document and
then push it closed until you hear a click. Align the document
with the document guide.
The documents may be too thick or too thin. Use a copier other
than the fax machine to reproduce the original document. Then
send the copy.
The documents may be wrinkled, wet, curled, or tom. Use a
copier other than the fax machine to reproduce the document.
Then send the copy.
The documents may be too small. Use a copier other than the
fax machine to reproduce the original document. Then send the
copy.
Multi-page documents on bond paper may need to be fed one
page at a time.
the copy.
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