Sharp FO-475 Operation Manual
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Sharp FO-475 Operation Manual

Sharp FO-475 Operation Manual

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See also: Service Manual
MODEL
FO-475
FACSIMILE
OPERATION MANUAL
1. Installation
2. Using the Answering Machine
3. Sending Documents
4. Receiving Documents
5. Making Copies
6. Making Telephone Calls
7. Special Functions
8. Option Settings
9. Printing Reports and Lists
10. Maintenance
11. Troubleshooting

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Summary of Contents for Sharp FO-475

  • Page 1 MODEL FO-475 FACSIMILE OPERATION MANUAL 1. Installation 2. Using the Answering Machine 3. Sending Documents 4. Receiving Documents 5. Making Copies 6. Making Telephone Calls 7. Special Functions 8. Option Settings 9. Printing Reports and Lists 10. Maintenance 11. Troubleshooting...

  • Page 2: New Zealand

    Dealer from which the unit was originally purchased or a Service Centre approved by Sharp to service this type of equipment. These repairs would be carried out at no charge to the owner, subject to the conditions specified herein.

  • Page 3: Quick Reference Guide

    QUICK REFERENCE GUIDE ENTERING YOUR INSTALLATION NAME AND NUMBER FUNCTION 1. Press: Display shows: OWN NUMBER SET Australia T E L START/MEMORY S E T T E L 2. Press: L I N 3. Enter your fax number (max. of 20 digits) by pressing the number keys.
  • Page 4 QUICK REFERENCE GUIDE SETTING THE SENDING DOCUMENTS DATE AND TIME Place your document (up to 10 pages) face Press: FUNCTION down in the document feeder. Display shows: DATE & TIME SET Normal Dialling SPEAKER 1. Lift the handset or press START/MEMORY Press the START/MEMORY...
  • Page 5 8 lines/mm Vertical: Standard: 3.85 lines/mm Fine/Halftone: 7.7 lines/mm Super fine (transmission only): 15.4 lines/mm * Based on ITU-T Test Chart #1 at standard resolution in Sharp special mode, excluding time for protocol signals (i.e., ITU-T phase C time only).
  • Page 6 Height: 138 mm (without handset in cradle) Weight Approx. 2.6 kg As a part of our policy of continuous improvement, SHARP reserves the right to make design and specification changes for product improvement without prior notice. The performance specification figures indicated are nominal values of production units.

  • Page 7: Important Safety Information

    SHARP authorised Service Centre for inspection, repair, or disposal.
  • Page 8 Never install telephone sockets in wet locations unless the socket is specifically designed for wet locations. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. Use caution when installing or modifying telephone lines. Avoid using a telephone (other than a cordless type) during an electrical storm.
  • Page 9 WARNING NOTICE: NO calls can be made to or from this fax during a mains power failure. WARNING Australian Communications Authority (ACA) regulations state that no unauthorised changes or modifications to this equipment are permitted. Note: Complies with ACA and NZ TELECOM standard AS/NZS3548 regarding emission of electromagnetic interference.

  • Page 10: Important Notice For New Zealand Users

    IMPORTANT NOTICE FOR NEW ZEALAND USERS Please note: The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with the minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty.

  • Page 11: Table Of Contents

    Table of Contents Installation Unpacking Checklist ........1 A Look at the Operation Panel .
  • Page 12 Special Functions Caller ID ..........70 Distinctive Ring.

  • Page 13: Installation

    Installation Unpacking Checklist Before setting up, If any are missing, make sure you have contact your dealer all of the following or retailer. items. Rapid key labels Operation Handset manual Telephone line cord Handset lead Adapter (for Australia) Adapter Fax paper (for New Zealand) (sample roll) Paper guide...

  • Page 14: A Look At The Operation Panel

    A Look at the Operation Panel A Look at the Operation Panel 9 10 PANEL RELEASE RECEPTION REPEAT PLAY/SKIP DELETE REMINDER MODE FUNCTION RESOLUTION TEL FAX DOWN VOLUME ANSWERING DIGITAL TEL/FAX SYSTEM STOP SPEED DIAL COPY/HELP REDIAL PQRS WXYZ HOLD/SEARCH START/MEMORY SPEAKER 10/POLL...
  • Page 15 A Look at the Operation Panel RESOLUTION key Press this key to adjust the resolution and contrast before sending or copying a document. VOLUME keys Press these keys to adjust the volume of the speaker when the SPEAKER key has been pressed, or the volume of the ringer at all other times. REC key Press this key to record a phone conversation or a message.
  • Page 16 A Look at the Operation Panel SPEAKER key Press this key to hear the line and fax tones through the speaker before sending a document, or dialling a voice number. Note: This is not a speakerphone. You must pick up the handset to talk with the other party.

  • Page 17: Connections

    Connections Connections Points to keep in mind when setting up Do not place the machine near Do not place the machine in direct heaters or air conditioners. sunlight. Keep the area around the machine Keep dust away from the machine. clear.
  • Page 18 Connections Handset Connect the handset as shown and place it on the handset rest. The ends of the handset lead are identical, so they will go into either socket. Make sure the handset cord goes into the unmarked socket on the side of the machine! Use the handset to make ordinary phone...
  • Page 19 Connections Power lead Plug the power lead into a 230-240 V, 50 Hz, earthed (3-prong) AC outlet. Caution: When disconnecting the fax, unplug the telephone line cord before unplugging the power lead. Caution: The mains outlet (socket outlet) should be installed near the equipment and be easily accessable.

  • Page 20: Telephone Line Cord

    Connections Telephone line cord Insert one end of the telephone line cord into the adapter. Insert the other end of the line cord into the socket on the back of the fax marked TEL. LINE. Plug the adapter into the telephone socket on the wall. T E L For Australia S E T T E L...
  • Page 21 Connections Extension phone (optional) If desired, you can connect an extension phone to the TEL. SET socket on the fax. Remove the seal covering the TEL. SET socket. Connect the extension phone line to the TEL. SET socket. Important: In New Zealand, not all standard telephones and answering machines will respond to incoming ringing when connected to the extension socket of the equipment.

  • Page 22: Original Document Support

    Loading the Fax Paper Original Document Support Rotate the original document support so that it points straight out. Paper Guide Attach the paper guide by inserting the ends into the holes in the front of the fax as shown. Loading the Fax Paper The fax’s print head Your fax machine prints creates text and...
  • Page 23 Loading the Fax Paper Pull the release marked PANEL RELEASE toward you and open the operation panel. Remove the packing paper from the paper compartment. Remove cardboard and tape Unwrap the roll of fax paper and place it in the compartment. Important: The roll must be placed so that the leading edge of the paper unrolls as shown.
  • Page 24 Loading the Fax Paper Insert the leading edge of the paper into the paper inlet. Continue to push the paper through the inlet until it comes out of the opening in the front of the fax. Paper inlet The paper will reappear here.
  • Page 25 To assure a long life for your fax and obtain the best reproduction quality, we recommend that you use the following Sharp fax (thermal) paper which is available from your dealer:...

  • Page 26: Entering Your Name And Fax Number

    Entering Your Name and Fax Number Entering Your Name and Fax Number Before you can begin using Once you enter this information, it will your fax, you need to enter your name and the telephone automatically appear at the top of each fax page number of your fax.
  • Page 27 Entering Your Name and Number Press the START/MEMORY key. START/MEMORY The display will show: ENTER FAX # Enter your fax number by pressing the number keys. Up to 20 digits can be entered. To insert a space between digits, press the # key. To insert a "+", press key.
  • Page 28 To enter two letters in succession that require the same key, press the SPEAKER key after entering the first letter to advance the cursor. SPEAKER Example: SHARP = 7 7 7 7 7 4 4 4 2 2 7 7 7 7 SPACE = SPEED DIAL Press this key to delete the letter highlighted by the cursor.

  • Page 29: Setting The Date And Time

    Setting the Date and Time Setting the Date and Time The date and time appear in the display and reports, and are printed at the top of every page you transmit. 3 key FUNCTION key STOP key START/MEMORY FUNCTION Press these keys: The display will show: ENTRY MODE Press the...
  • Page 30 Setting the Date and Time Enter a two-digit number for the day ("01" to "31"). Example: the 5th Enter a two-digit number for the month ("01" for January, "02" for February, "12" for December, etc.). To correct a mistake, press the SPEED DIAL key to move the cursor back to the mistake, and then enter the correct number.

  • Page 31: Selecting The Reception Mode

    Selecting the Reception Mode Selecting the Reception Mode Your fax has four modes for receiving incoming calls and faxes: TEL mode: This is the most convenient mode for receiving phone calls. You can also receive faxes; however, all calls must be answered first by picking up the fax’s handset or an extension phone connected to the same line.

  • Page 32: Volume Adjustment

    Volume Adjustment Volume Adjustment You can adjust the volume of the speaker and ringer using the DOWN keys on the operation panel. DOWN key UP key Speaker Press the SPEAKER key. SPEAKER Press the UP or DOWN key. DOWN When the display shows the desired volume level, press the SPEAKER key to turn off the speaker.
  • Page 33 Volume Adjustment Ringer Press the UP or DOWN key. (Make sure the SPEAKER key has not been pressed and the handset is not lifted.) The ringer will ring once at the selected level, then the date and time will reappear in the display. Display: DOWN RINGER: HIGH...

  • Page 34: Using The Answering Machine

    Using the Answering Machine The FO-475’s built-in answering machine allows you to receive both voice messages and fax transmissions while you are out. When the reception mode is set to ANS., the answering machine will automatically answer incoming calls and play your outgoing message. Voice callers can leave a message just as with any regular answering machine.
  • Page 35 Recording an Outgoing Message Press the START/MEMORY key. START/MEMORY Press a number key to select the outgoing message you want to record: 0: General outgoing message Boxes 1, 2, and 3 are personal boxes. A caller 1: Box 1 outgoing message accesses a personal box by pressing its number (for 2: Box 2 outgoing message...
  • Page 36 Recording an Outgoing Message Go back to Step 4 to record an outgoing STOP STOP message for another box, or press the STOP key twice to return to the date and time display. To listen to or erase an outgoing message To listen to or erase an outgoing message, follow Steps 1 through 4 of the above procedure to select the message, and then press the PLAY/SKIP key to listen to it, or the DELETE key to erase it.

  • Page 37: Operating The Answering Machine

    Operating the Answering Machine Operating the Answering Machine Activating the answering machine Activate the answering machine before you go out as follows: Press the RECEPTION MODE key until the arrow in the display points to ANS.. RECEPTION MODE Each outgoing message will play (you TEL/FAX ANS.
  • Page 38 Operating the Answering Machine Press the PLAY/SKIP key. PLAY/SKIP If you only want to listen to new messages (messages not previously listened to), continue to hold the PLAY/SKIP key down for at least two seconds. If you want to listen to the messages in a personal box, enter the number of that box by pressing the appropriate number (Example)

  • Page 39: Erasing Received Messages

    Operating the Answering Machine Erasing received messages It is important to erase received messages after you listen to them to ensure that the memory does not become full. This is done as follows: Erasing general messages: To erase all messages in the General Box, press and DELETE hold down the DELETE key for at least 2 seconds.
  • Page 40 Operating the Answering Machine Date and time of ICMs You can check the date and time of your received messages by pressing the panel keys as shown below. The dates and times are also shown in the Message List, which can be printed out as described in Chapter 9.

  • Page 41: Optional Answering Machine Settings

    Optional Answering Machine Settings Optional Answering Machine Settings Programming a passcode A 3-digit passcode can be programmed for each of the boxes. If this is done, the passcode must be entered before messages in the box can be listened to or erased.
  • Page 42 Optional Answering Machine Settings Fax reception in boxes If desired, you can turn on the Fax Box function to receive faxes in personal boxes. When a fax is sent to a personal box, it will not be printed out immediately. Instead, it will print out when you play back the messages left in the box.
  • Page 43 Optional Answering Machine Settings Setting ICM time Incoming messages (ICMs) are the messages which callers leave for you on the built-in answering machine. The answering machine is set at the factory to allow each caller a maximum of 4 minutes to leave a message. If desired, you can change this setting to 15, 30, or 60 seconds.
  • Page 44 Optional Answering Machine Settings Fax reception on ANS. failure If the memory for recording incoming messages becomes full while you are out, the answering machine will no longer be able to record messages. The ON ANS. FAILURE setting is used to choose the response of the machine to incoming calls when this happens: Automatic fax reception NO: The FO-475 will answer after 20 rings, after which it will wait to receive a remote command.

  • Page 45: Transfer Function

    Transfer Function Transfer Function The Transfer function is used to make the FO-475 automatically call you at a specified number every time it receives an incoming message in a selected box. This allows you to hear your messages immediately after they come in, even when you are at a remote location.

  • Page 46: Recording The Transfer Message

    Transfer Function Press the START/MEMORY key. START/MEMORY Enter a transfer number (max. of 32 digits including pauses) by pressing the number keys. (Example) Press the START/MEMORY key and then the STOP key. START/MEMORY STOP Recording the transfer message The transfer message plays when you answer the telephone, and informs you that the call is a transfer call.
  • Page 47 Transfer Function Turning the Transfer function on and off FUNCTION Press these keys: The display will show: ANS. SETTINGS Press these keys: The display will show: TRANSFER FUNC Press "1" to turn the Transfer function on, or "2" to turn it off. (If you pressed "2", go to Step 5.) Enter the number of the box for which you want the Transfer function to operate...

  • Page 48: Override Ringing

    Override Ringing Override Ringing This function allows selected callers using a touch-tone telephone to override the answering machine’s outgoing message and cause the FO-475 to make a special ringing sound, alerting you that they are calling. This is useful when you are near the machine but only want to talk with certain callers, taking all other calls on the answering machine.
  • Page 49 Override Ringing Overriding the answering machine Your callers should follow the steps below to override the answering machine. Your caller calls the FO-475 from a touch-tone telephone. When the outgoing message begins, they should press the "#" key on their telephone. The caller will hear a short beep, and the outgoing message will stop.

  • Page 50: Remote Operations

    Remote Operations Remote Operations You can call the FO-475 from any tone dial telephone and play back your messages using the remote commands. You can also use these commands to change the reception mode and other settings. Remote code number When you call the FO-475, you must enter the passcode for the box you want to listen to, or a remote code number if the box does not have a passcode.

  • Page 51: Toll Saver

    Remote Operations Toll Saver When you call the FO-475 to listen to your messages, it will answer after two rings if it has received at least one message in any of the boxes, or after four rings if no messages are received. This allows you to save money on telephone charges, particularly if you are calling long distance.

  • Page 52: Retrieving Your Messages

    Remote Operations Retrieving your messages Follow the steps below to listen to your messages from a remote location. Note that you can only access one box per call; if you want to access more than one box, you must make a separate call for each box. Note: You can also access the FO-475 for remote operation when the reception mode is set to FAX or TEL/FAX.
  • Page 53 Remote Operations If no messages have been received in the box, you will hear a short beep. You can either hang up, or perform any of the operations described in the following section "Other remote operations". While the messages are playing, you can do any of the following: Repeat: To listen to a message a second time, press "2"...
  • Page 54 Remote Operations When you have finished listening to your messages, you can do any of the following: Erase all messages: To erase all of the messages in the box, press "3", "3", and "#". Repeat playback: To listen to your messages again, press "7"...

  • Page 55: Other Remote Operations

    Remote Operations Other remote operations After listening to your messages, you can do any of the operations described below by pressing the appropriate keys on the telephone. Note: The following commands cannot be entered while messages are being played back. If you do not want to wait until playback ends to enter a command, first stop playback by pressing "0"...
  • Page 56 Remote Operations Turning the Transfer function on or off To turn Transfer on: Press "9", "1", and "#", followed by the number of the box ("0" for the General Box) and "#". To turn Transfer off: Press "9", "2", and (Example) "#"...
  • Page 57 Remote Operations Recording a "Memo" You can leave a "memo" for yourself or other users of the machine. It will be recorded in the General Box, and played back when messages in that box are listened to. Press " " and "#" on the telephone. When you hear a short beep, speak into the telephone to record the memo.

  • Page 58: Sending Documents

    Sending Documents Transmittable Documents Size and weight The size and weight of documents that you can load in the document feeder depend on whether you load one page at a time or several pages at once. Loading one page at a time: 216 mm Maximum size Minimum size...
  • Page 59 Transmittable Documents Note: Letters or graphics on the edges of a document will not be scanned. Letters in the shaded area will not be scanned. 4 mm 4 mm Other restrictions The scanner cannot recognise yellow, greenish yellow, or light blue ink. Ink, glue, and correcting fluid on documents must be dry before they pass through the document feeder.

  • Page 60: Loading The Document

    Loading the Document Loading the Document Up to 10 pages can be placed in the feeder at one time. The pages will automatically feed into the machine starting from the bottom page. If you need to send or copy more than 10 pages, place the additional pages gently and carefully in the feeder just before the last page is scanned.
  • Page 61 Loading the Document Removing a document from the feeder If you need to remove a document from the feeder, open the operation panel. Important: Do not try to remove a document without opening the operation panel. This may damage the feeder mechanism. Pull the release marked PANEL RELEASE toward you and open the operation panel.

  • Page 62: Resolution And Contrast

    Resolution and Contrast Resolution and Contrast If desired, you can adjust the resolution and contrast before sending a document. The default resolution You must adjust the setting is STANDARD settings each time and the default contrast you don’t want to use setting is AUTO.
  • Page 63 Resolution and Contrast Load the document(s). The document must be loaded before the resolution and contrast can be adjusted. Press the RESOLUTION key one or more times until the desired resolution RESOLUTION and contrast settings appear in the display. The first time you move through the list of resolution settings, the contrast setting AUTO will appear next to each resolution setting.

  • Page 64: Sending A Fax By Normal Dialling

    Sending a Fax by Normal Dialling Sending a Fax by Normal Dialling With Normal Dialling, you pick up the handset (or press the SPEAKER key) and dial by pressing the number keys. If a person answers, you can talk with them through the handset before sending the fax.

  • Page 65: Using The Redial Key

    Sending a Fax by Normal Dialling Wait for the connection. Depending on the setting of the receiving machine, you Beep will either hear a facsimile reception tone or the other person will answer. If the other party answers, (lift the handset if the SPEAKER key was pressed) ask them to press their START/MEMORY key.

  • Page 66: Sending A Fax By Automatic Dialling

    Sending a Fax by Automatic Dialling Sending a Fax by Automatic Dialling You can dial a fax or telephone number by simply pressing a Rapid Key, or by pressing the SPEED DIAL key and entering a two-digit number. To use Automatic Dialling, you must first store the full fax or telephone number in your fax machine.
  • Page 67 Sending a Fax by Automatic Dialling Storing fax and telephone numbers for Automatic Dialling Press these keys: FUNCTION The display will show: FAX/TEL. # MODE Press 1 to select SET. The display will show: FAX/TEL. # SET ENTER SPEED # Enter a two-digit Speed Dial number by pressing the number keys (01 to 10 for Rapid Key Dialling, 11 to 30 for Speed Dialling).
  • Page 68 To enter two letters in succession that require the same key, press the SPEAKER key after entering the first letter to advance the cursor. SPEAKER Example: SHARP = 7 7 7 7 7 4 4 4 2 2 7 7 7 7 SPACE = START/MEMORY Press the START/MEMORY key.

  • Page 69: Clearing Numbers

    Sending a Fax by Automatic Dialling Clearing numbers FUNCTION Press these keys: The display will show: FAX/TEL. # MODE Press 2 to select CLEAR. Enter the Speed Dial number that you want to clear by pressing the number keys. (Example) START/MEMORY Press the START/MEMORY key.

  • Page 70: Rapid Key Dialling

    Sending a Fax by Automatic Dialling Rapid Key Dialling If the number you want to dial has been stored for Automatic Dialling as a Speed Dial number from 01 to 10, you can dial it by pressing the corresponding Rapid Key. Load the document(s).

  • Page 71: Speed Dialling

    Sending a Fax by Automatic Dialling Speed Dialling Speed Dialling can be used to dial any number that has been stored for Automatic Dialling. Load the document(s). The display will show: READY TO SEND Set the resolution and/or contrast if desired.

  • Page 72: Direct Keypad Dialling

    Sending a Fax by Automatic Dialling Direct Keypad Dialling You can also enter a full number with the number keys and then press the START/MEMORY key to begin dialling. You can use this method to dial a full number when you don’t need to speak to the other party before faxing. Load the document(s).
  • Page 73 Sending a Fax by Automatic Dialling Using the HOLD\SEARCH key If you don’t remember the Rapid Key or Speed Dial number in which you have stored a particular fax number, you can search for the number by following the steps below. Once you have found the number, you can dial it and transmit the loaded document by simply pressing the START/MEMORY key.

  • Page 74: Automatic Redialling

    Sending a Fax by Automatic Dialling Press the # key or the key to scroll through the names (numbers if you pressed 0). Stop when the desired name appears in the display. If no names have been stored that begin with the entered letter, you will scroll from the next name, in alphabetical order, in the list.

  • Page 75: Receiving Documents

    Receiving Documents Using TEL/FAX Mode Press the RECEPTION MODE key until the arrow in the display points to TEL/FAX. RECEPTION MODE TEL/FAX ANS. When the reception mode is set to TEL/FAX, your fax automatically answers all calls on 2 rings (See Option Setting 2 in Chapter 8). After answering, your fax monitors the line for about 5 seconds to see if a fax tone is being sent.

  • Page 76: Using Ans. Mode

    Using TEL mode Using ANS. Mode In ANS. mode, your fax will automatically receive voice and fax messages. See Chapter 2 for more details. Using FAX Mode Press the RECEPTION MODE key until the arrow in the display points to FAX.

  • Page 77: Using Tel Mode

    Using FAX mode Using TEL Mode Press the RECEPTION MODE key until the arrow in the display points to TEL. RECEPTION MODE ANS. TEL/FAX When the reception mode is set to TEL, you must answer all calls using the fax machine’s handset or an extension phone connected to the same line. Answering with the fax’s handset Pick up the handset when the machine rings.

  • Page 78: Paper Cutting

    Using TEL mode Answering with an extension phone Answer the extension phone when it rings. If you hear a fax tone when you answer an extension phone, wait until your fax answers (the extension phone will go dead), and then hang up. Beep Phone goes dead If the fax doesn’t respond, or if the other party first talks to you and then...

  • Page 79: Making Copies

    Making Copies Your fax can also be used to make copies. You can use this function to make a sample copy of a document before transmitting it to see if the resolution or contrast needs adjustment. The default resolution for copying is FINE. Load the document(s) face down.

  • Page 80: Making Telephone Calls

    Making Telephone Calls Your fax can be used like a regular telephone to make and receive voice calls. To make or receive a phone call, the power must be on. Pick up the handset or press the SPEAKER SPEAKER key. Listen for the dial tone. Dial the number using one of the following methods: Normal Dialling: Enter the full...

  • Page 81: Chain Dialling

    Making Telephone Calls Chain Dialling After lifting the handset, you can dial any combination of Normal Dialling, Rapid Key Dialling and Speed Dialling numbers. For example, if you have stored an area code or an access code for a special service in a Rapid Key, you can press the Rapid Key for that area code or access code, then dial the remainder of the number by pressing a Rapid Key, pressing number keys, or pressing the SPEED DIAL key and entering a two-digit Speed Dial number.

  • Page 82: Special Functions

    Special Functions Caller ID If you subscribe to a caller identification service from your telephone company, you can set your fax to display the name and number of the caller while the fax rings. Important: To use this function, you must subscribe to a caller identification service from your telephone company.

  • Page 83: Display Messages

    Caller ID How Caller ID operates When you receive a call, the name and phone number of the caller will alternately appear in the display, beginning just before the second ring. The information will continue to be displayed until you pick up the handset, or until the fax answers automatically if it is in FAX mode.

  • Page 84: Viewing The Caller Id List

    Caller ID Viewing the Caller ID list If you subscribe to a Caller ID service and have turned on the Caller ID function, your fax machine will keep information on the most recent 20 unanswered calls and/or unsuccessful faxes you have received. You can view this information, which consists of the name and number of each caller, in the Caller ID List.

  • Page 85: Priority Call

    Caller ID STOP Press the STOP key when you have finished viewing the list. To delete calls from the caller list If you want to delete a single call from the caller list, press the "0" key while the call appears in the display. If you want to delete all calls from the list, hold the "0"...
  • Page 86 Caller ID Direct Call If desired, you can allow a designated phone number to access a personal box directly when the answering machine is activated. In this case the caller will immediately hear the outgoing message of the personal box instead of that of the general box.

  • Page 87: Distinctive Ring

    Distinctive Ring Note: The blocked number must be input in the same format as Caller I.D. to be recognised, including applicable area codes. Note: Blocking will not operate for numbers stored as priority or direct call numbers. Note: Blocking voice calls will not operate if the number is already set as a direct or priority call number.
  • Page 88 Distinctive Ring Press these keys: FUNCTION The display will show: OPTION SETTING Press these keys: The display will show: DISTINCTIVE RING Press 1 (YES) to turn on distinctive ring, or 2 (NO) to turn it off. The display will show: FAX SIGNAL RX Press the STOP key.

  • Page 89: Blocking Reception Of Unwanted Faxes

    Blocking Reception of Unwanted Faxes Blocking Reception of Unwanted Faxes The Anti Junk Fax function allows you to block reception of faxes from parties which you specify. This saves paper by not printing out unwanted "junk" faxes. To use this function, first turn it on by setting Option Setting 13 to YES as described in Chapter 8, and then enter the fax numbers from which you do not want to receive faxes as shown below.
  • Page 90 Blocking Reception of Unwanted Faxes Enter the full number you want to block (max. of 20 digits). (Example) Press the START/MEMORY key. START/MEMORY Return to Step 3 to enter (or clear) STOP Step 3 or another number, or press STOP to exit.

  • Page 91: Polling (Requesting A Fax Transmission)

    Polling (Requesting a Fax Transmission) Polling (Requesting a Fax Transmission) Polling allows you to call another fax machine and have it send a document (previously loaded in its feeder) to your machine without operator assistance. In other words, the receiving fax machine, not the transmitting fax machine, initiates the transmission.

  • Page 92: Turnaround Polling

    Polling (Requesting a Fax Transmission) Turnaround polling After polling a fax machine, you can send a document to that machine on the same connection. Simply place the document to be sent in the feeder and follow the steps described above in "Requesting transmission". When polling is finished, the document will be automatically transmitted.
  • Page 93 Polling (Requesting a Fax Transmission) START/MEMORY Press the START/MEMORY key and STOP then the STOP key. Storing and clearing fax numbers for polling permission You can store up to 10 fax numbers in your machine’s list of permitted numbers. FUNCTION Press the keys shown at right.

  • Page 94: Timer Operations

    Timer Operations Timer Operations The Timer function allows you to set a transmission and/or polling operation to be performed automatically at a time you specify. One transmission operation and one polling operation can be set at the same time, and the times they will be performed can be specified up to 24 hours in advance.
  • Page 95 Timer Operations Enter the Speed Dial number of the receiving fax machine. If this is a polling operation, go to Step (Example) START/MEMORY Press the START/MEMORY key. Adjust the resolution and/or contrast if RESOLUTION desired (skip to the next step if you don’t want to change settings).

  • Page 96: Memory

    Memory Memory Your fax has a memory which can be used to temporarily store both incoming and outgoing documents. Approximately 20 pages of average content can be held in memory when no voice messages (including outgoing messages) have been recorded. Less can be held if any pages were scanned using fine or halftone resolution.
  • Page 97 Memory Enter the number of the receiving machine using one of the following methods: Press a Rapid Key. Press the SPEED DIAL key and enter (Example) a Speed Dial number. Enter a full telephone number by pressing the number keys. Press the START/MEMORY key if you entered a Speed Dial number or a full START/MEMORY...
  • Page 98 Memory Substitute reception into memory This is a back-up function which is automatically activated if your fax runs out of paper or the paper jams. When you have received a document in memory, FAX RX IN MEMORY will appear in the display, alternating with OUT OF PAPER or PAPER JAMMED.

  • Page 99: Broadcasting

    Broadcasting Broadcasting This function allows you to send the same document to as many as 10 different locations with just one operation. First store the document in memory, then enter the numbers of the receiving machines. The document will be transmitted to each location. You can only use Rapid Keys or Speed Dial numbers to dial the numbers of the receiving machines.
  • Page 100 Broadcasting Press the START/MEMORY key. Transmission will begin. START/MEMORY A Transaction Report is automatically printed out after Broadcasting is completed. Check the "Note" column of the report to see if any of the locations are marked "Busy" or have a communication error code.

  • Page 101: Reminder Function

    Reminder Function Reminder Function The Reminder function allows you to send either a voice message, fax message, or both to another person or yourself at a preset time. If the reminder is for another person, the FO-475 will call the other machine and transmit the message when the selected time arrives.
  • Page 102 Reminder Function START/MEMORY Press the START/MEMORY key. To record a voice message, pick up the handset, press the START/MEMORY key, and speak into the handset. When finished, press the STOP key and replace the handset. (Skip this step if you only want to send a fax message.) START/MEMORY Press the START/MEMORY key.
  • Page 103 Reminder Function To check or cancel a reminder message To check a reminder message before it is sent, press the REMINDER key and then press "1". The set date and time will appear, follwed by the telephone or fax number of the receiving party if the reminder is for another person.

  • Page 104: Option Settings

    Option Settings The option settings let you customise your fax to better suit your needs. An initial setting has been made for each option at the factory. You can change a setting by following the steps described for each option below. First press FUNCTION FUNCTION...
  • Page 105 Option Settings Setting 3: 4 RINGS TEL ANSWER Press 1 (YES) to have the FAX answer a call after 4 rings when it is in TEL reception mode. Press 2 (NO) to turn the function off. Initial setting: 2 until FUNCTION Press display...
  • Page 106 Option Settings Setting 6: TRANSACTION REPORT PRINT SELECT This sets the condition for printing out a Transaction Report. Enter a number from 1 to 4 as follows: 1 (ALWAYS PRINT): A report will be printed after each transmission, reception, or error. 2 (ERR/TMR/MEM.
  • Page 107 Option Settings Setting 8: PSEUDO RINGING DURATION This sets the duration of pseudo ringing in TEL/FAX reception mode. Press 1 for 15 seconds or 2 for 30 seconds. Initial setting: 1 until FUNCTION Press PSEUDO RING DUR. display shows: STOP PAPER SAVE Setting 9: PAPER SAVE This reduces the vertical length of documents received, allowing you to save...
  • Page 108 Option Settings Setting 10: TIME SAVE This reduces the vertical length of documents transmitted by 20%, saving line time and thereby allowing you to reduce telephone costs. Press 1 to turn the function on, or 2 to turn it off. ("T" will appear highlighted in the display while Time Save is turned on and a document is being sent or received): Initial setting: 2 until...
  • Page 109 Option Settings Setting 13: JUNK NUMBER CHECK Press 1 to prevent reception from fax numbers entered in the Anti Junk Number List. Press 2 to allow reception from all numbers. Initial setting: 2 until FUNCTION Press JUNK # CHECK display shows: STOP POLLING...

  • Page 110: Printing Reports And Lists

    Printing Reports and Lists You can print out lists showing settings and information entered in the fax. You can also have the fax automatically print out a report on transactions after they are made. The lists and the report are shown below. Printing a list Press these keys: FUNCTION...

  • Page 111: Telephone Number List

    Printing Reports and Lists Telephone Number List This list shows the fax and voice numbers which have been stored for automatic dialling. Passcode List This list shows settings made for polling security, your name and fax/telephone number as entered in the machine, and a sample of the header printed at the top of every page you transmit (HEADER PRINT).

  • Page 112: Option Setting List

    Printing Reports and Lists Option Setting List This list shows the current status of the option settings. Anti Junk Number List This list shows the numbers that are blocked by the Anti Junk function. ANS. Program List This list shows the settings and codes programmed for the answering machine.

  • Page 113: Caller Id List

    Printing Reports and Lists Message List This list shows information about the messages currently recorded in the answering machine, including the date and time of recording, the length, and the type (ICM or memo). Caller ID List This list shows information about your most recent unanswered calls (maximum of 20 calls).

  • Page 114: Transaction Report

    Printing Reports and Lists Transaction Report This report is printed out automatically after an operation is performed to allow you to check the result. Your fax is set at the factory to print out the report after a timer operation or when an error occurs. If desired, you can change the setting to have it printed out under a variety of other conditions.

  • Page 115: Maintenance

    Maintenance Fax print head Clean the print head frequently to ensure optimum printing performance. To clean the print head, first disconnect the telephone line, then unplug the power lead, open the operation panel (pull the release marked PANEL RELEASE toward you), and remove the fax paper. Wipe the print head with a soft cloth dampened with methyl alcohol.

  • Page 116: Scanning Glass And Rollers

    Maintenance Scanning glass and rollers Clean the scanning glass and rollers frequently to ensure the quality of transmitted images and copies. Open the operation panel (pull the release marked PANEL RELEASE toward you), and wipe the scanning glass and rollers with a soft cloth. Make sure that all dirt and stains (such as correcting fluid) are removed, as dirt and stains will cause vertical lines on transmitted images and copies.

  • Page 117: Troubleshooting

    Have your telephone line checked for line noise. Try connecting your fax to a different telephone line. If the problem still occurs, your fax machine may need service. Call your dealer or the SHARP number(s) listed on the warranty card.

  • Page 118: Dialing And Transmission Problems

    Problems and Solutions Dialing and transmission problems Problem Check and remedy No dial tone when you pick Make sure the telephone line is connected to the up the handset or press the correct socket. See Handset in Connections in SPEAKER key. Chapter 1.

  • Page 119: Reception And Copying Problems

    Problems and Solutions Reception and copying problems Problem Check and remedy Make sure the wall socket is connected to the The power is on, but no TEL. LINE socket, and not the TEL. SET reception takes place. socket. Check that fax is not set to distinctive ringing. Check the FO-475 is set to FAX or ANS.

  • Page 120: General Problems

    Problems and Solutions If reception or copying has been done Reception/copying is continuously for a long time, the print head may interrupted. have become overheated. Turn off the power and let it cool down. A received document or Make sure the operation panel is completely copy prints out in strips.
  • Page 121 The operation of this equipment on the same line as the telephone or other equipment with Bell tinkle audible warning devices or automatic ring (New Zealand) detectors will give rise to bell tinkle or noise and may cause problem, contact your Sharp authorised Service Centre for information.

  • Page 122: Messages And Signals

    Display Messages Messages and Signals Display messages Note: If you have turned on the Caller ID function, see Caller ID in Chapter 7 for display messages related to Caller ID. The answering machine’s transfer function has been turned on as explained in Transfer Function in ANS.

  • Page 123: Audible Signals

    Display Messages The fax paper is jammed. See the following section, PAPER JAMMED Clearing jammed fax paper . A document has been loaded and the fax is waiting READY TO SEND for transmission or copying instructions. This appears if you attempt to send a fax by automatic dialling and the line is busy or the receiving fax machine does not answer.

  • Page 124: Clearing Paper Jams

    Clearing Paper Jams Clearing Paper Jams Clearing a jammed document If the original document doesn’t feed properly during transmission or copying, or DOCUMENT JAMMED appears in the display, first try pressing the START/MEMORY key. If it doesn’t feed out, remove it as follows: Important: Do not try to remove a document without opening the operation panel.
  • Page 125 Clearing Paper Jams Remove the paper roll. If any pieces of paper are stuck in the cutter, remove them with caution. Press the START/MEMORY key to reset the cutter. Cut off the wrinkled part of the paper. Reload the paper. Jammed fax paper is often caused by improper loading.

  • Page 126: Index

    Index Document guides, 48 Document restrictions, 47 ANS. Program List, 100 Document rollers, 104 ANS. reception mode, 19, 64 Document sizes, 46 Answering machine Operation, 22 Document, maximum scanning size, 47 Anti junk fax, 77 Down key, 20 Anti Junk Fax (Anti Junk Number), 97 Anti Junk Number List, 100 Audible signals, 111 Extension telephone...
  • Page 127 Index Jams, clearing, 112 Panel release, 2 Junk Number Check, 97 Paper jams, clearing, 112 Paper Save setting, 95 Paper, fax, 10 Passcode List, 99 Letters, entering, 16 Passcodes for boxes, 26 - 27, 29, 40 Line error, 105 Pauses in automatic dialling, 55, 60 Loading the document, 48 Play/Skip key, 3, 26 Polling, 79 - 81...
  • Page 128 Index Scanning glass, cleaning, 104 Search Dialling, 61, 69 Sender’s name and number, entering, 14 Speaker key, 4, 20, 52, 68 Speaker volume, 20 Speed Dial key, 3, 59, 68 Speed Dialling, 59, 68 Start key, 4 Stop key, 3 TEL reception mode, 19, 65 TEL.
  • Page 129 REMOTE OPERATION CARD The card below is provided as a quick guide to remote operation. Cut it out and carry it with you when you go out. Remote Operation Guide 1. Call your fax from a touch-tone telephone, and press when the outgoing message begins.

  • Page 130: Remote Commands

    REMOTE COMMANDS FAX RECEPTION MODES PLAYBACK ANS mode ... . . Play messages..FAX mode ... . . Move backward/repeat.
  • Page 131 SHARP CORPORATION OF AUSTRALIA PTY.LTD. A.C.N. 003 039 405 1 Huntingwood Drive, Huntingwood, Blacktown, N.S.W., 2148 SHARP CORPORATION OF NEW ZEALAND LIMITED. Cnr Mahunga Drive & Hastie Ave. Mangere Bridge, Auckland New Zealand SHARP CORPORATION PRINTED IN THAILAND (TINSE3900XHZZ)

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