Where To Get Help; Epson Technical Support - Epson Expression 1640XL User Manual

Where To Get Help

EPSON Technical Support

EPSON provides technical assistance 24 hours a day through the electronic support
services and automated telephone services listed in the following table:
Service
World Wide Web
EPSON Internet FTP
Site
EPSON E-MAIL
Technical Support
Automated
Telephone Services
To speak to a technical support representative, dial (562) 276-4382 (U.S.) or
(905) 709-3839 (Canada), 6
or long distance charges may apply.
Before you call, please have the following information ready:
Product name (EPSON Expression 1640XL)
Product serial number (located on the back of scanner)
Proof of purchase (such as a store receipt) and date of purchase
Computer configuration
Description of the problem
144
Access
From the Internet, you can reach EPSON Support at
http://www.epson.com. At this site, you can download
drivers and other files, look at documentation such as product
brochures and user manuals, and access troubleshooting
information.
If you have Internet FTP capability, use your Web browser (or
other software for FTP downloading) to log onto
ftp.epson.com with the user name anonymous and your
e-mail address as the password.
To receive technical advice through e-mail, go to
http://www.epson.com and complete the form under the
troubleshooting tab, as requested.
A variety of automated help services are available 24 hours a
day, seven days a week. To use these services, you must have
a touch tone telephone and call (800) 922-8911.
to 6 , Pacific Time, Monday through Friday. Toll
AM PM