Dell PowerEdge T620 Owner's Manual
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Dell PowerEdge T620 Owner's Manual

Owner's manual
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Dell PowerEdge T620 Systems
Owner's Manual
Regulatory Model: E17S Series
Regulatory Type: E17S001

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Summary of Contents for Dell PowerEdge T620

  • Page 1 Dell PowerEdge T620 Systems Owner's Manual Regulatory Model: E17S Series Regulatory Type: E17S001...

  • Page 2: Notes, Cautions, And Warnings

    Information in this publication is subject to change without notice. © 2012 Dell Inc. All rights reserved. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell...

  • Page 3: Table Of Contents

    Contents Notes, Cautions, and Warnings....................2 1 About Your System........................9 ........................9 Front-Panel Features And Indicators ....................12 Front-Panel Features And Indicators—Rack Mode ..............................14 LCD Panel Features ..............................14 Home Screen ..............................15 Setup Menu ...............................15 View Menu ..........................16 Hard-Drive Indicator Patterns ........................17 Back-Panel Features And Indicators ..............................19 NIC Indicator Codes ............................19...
  • Page 4 ....................34 Operating With A Setup Password Enabled ...........................34 Entering The UEFI Boot Manager ......................35 Using The Boot Manager Navigation Keys ............................35 Boot Manager Screen ...............................36 UEFI Boot Menu ..........................36 Embedded System Management ..............................36 iDRAC Settings Utility ........................36 Entering The iDRAC Settings Utility 3 Installing System Components....................37 ..............................37 Recommended Tools...
  • Page 5 .....................58 Removing The Cooling-Fan Assembly (Optional) ....................58 Installing The Cooling-Fan Assembly (Optional) ........................59 Internal USB Memory Key (Optional) ........................59 Replacing The Internal USB Key ..............................60 PCIe Card Holder ........................60 Removing The PCIe Card Holder ........................61 Installing The PCIe Card Holder ..............................61 Expansion Cards ......................61...
  • Page 6 ............................101 System Left Side Cover ......................101 Removing The System Left Side Cover ......................102 Installing The System Left Side Cover ................................102 Control Panel ....................103 Removing The Control Panel—Tower Mode ....................104 Installing The Control Panel—Tower Mode ..................104 Removing The Control Panel Module—Rack Mode .....................106 Installing The Control Panel—Rack Mode .......................106...
  • Page 7 ..........................122 Troubleshooting Processors 5 Using System Diagnostics.....................123 ............................123 Dell Online Diagnostics ........................123 Dell Embedded System Diagnostics ..................123 When To Use The Embedded System Diagnostics ....................123 Running The Embedded System Diagnostics ...........................124 System Diagnostic Controls 6 Jumpers And Connectors......................125 ..........................125 System Board Jumper Settings ............................126...

  • Page 9: About Your System

    About Your System Front-Panel Features And Indicators Figure 1. Front-Panel Features and Indicators—2.5 Inch Hard-Drive Chassis...
  • Page 10 Figure 2. Front-Panel Features and Indicators—3.5 Inch Hard-Drive Chassis Item Indicator, Button, or Icon Description Connector Optical drive (optional) One optional SATA DVD-ROM drive or DVD+/-RW drive. vFlash media card slot Allows you to insert a vFlash media card. Power-on indicator, power The power-on indicator lights when the system power is button on.
  • Page 11 USB 2.0-compliant. Hard drives 3.5 inch Up to twelve 3.5 inch hot-swappable hard-drive hard drives. systems Up to four Dell PowerEdge Express Flash devices (PCIe SSDs). 2.5 inch Up to thirty two 2.5 inch hot-swappable hard- drive hard drives. systems...

  • Page 12: Front-Panel Features And Indicators-Rack Mode

    One optional SATA DVD-ROM drive or DVD+/-RW drive. Hard-drive bay 3.5 inch Up to twelve 3.5 inch hot-swappable hard-drive hard drives. systems Up to four Dell PowerEdge Express Flash devices (PCIe SSDs). 2.5 inch Up to thirty two 2.5 inch hot-swappable hard- drive hard drives. systems...
  • Page 13 Item Indicator, Button, or Icon Description Connector NOTE: In systems supporting S110 Software RAID configuration, hard- drive slots 4 through 7 do not support any hard drives and are installed with hard-drive blanks. LCD panel Displays system ID, status information, and system error messages.

  • Page 14: Lcd Panel Features

    Item Indicator, Button, or Icon Description Connector VGA connector Allows you to connect a video input. LCD Panel Features NOTE: The LCD panel is present only on PowerEdge R720. The system's LCD panel provides system information and status and error messages to indicate when the system is operating correctly or when the system needs attention.

  • Page 15: Setup Menu

    turns off after five minutes of inactivity if there are no error messages. Press one of the three navigation buttons (Select, Left, or Right) to view the Home screen. To navigate to the Home screen from another menu, continue to select the up arrow until the Home icon displayed, and then select the Home icon.

  • Page 16: Hard-Drive Indicator Patterns

    Hard-Drive Indicator Patterns Figure 5. Hard-Drive Indicators 1. hard-drive activity indicator (green) 2. hard-drive status indicator (green and amber) NOTE: If the hard drive is in Advanced Host Controller Interface (AHCI) mode, the status indicator (on the right side) does not function and remains off. Drive-Status Indicator Pattern (RAID Only) Condition Blinks green two times per second...

  • Page 17: Back-Panel Features And Indicators

    Back-Panel Features And Indicators Figure 6. Back-Panel Features and Indicators Item Indicator, Button, or Icon Description Connector PCIe expansion card slots Allows you to connect up to two PCI Express expansion (4) (processor 1) cards and two PERC cards. Two integrated 10/100/1000 Mbps NIC connectors. 2, 3 Ethernet connectors...
  • Page 18 Item Indicator, Button, or Icon Description Connector System identification button The identification buttons on the front and back panels can be used to locate a particular system within a rack. When one of these buttons is pressed, the LCD panel on the front and the system status indicator on the back flash until one of the buttons is pressed again.

  • Page 19: Nic Indicator Codes

    NIC Indicator Codes Figure 7. NIC Indicator 1. link indicator 2. activity indicator Indicator Indicator Code Link and activity indicators are off The NIC is not connected to the network. Link indicator is green The NIC is connected to a valid network at its maximum port speed (1 Gbps or 10 Gbps).

  • Page 20: Other Information You May Need

    Figure 9. DC Power Supply Status Indicator 1. DC power supply status indicator Power Condition Indicator Pattern Not lit Power is not connected. Green The handle/LED indicator lights green indicating that a valid power source is connected to the power supply and that the power supply is operational.
  • Page 21 • For the full name of an abbreviation or acronym used in this document, see the Glossary at support.dell.com/ manuals. NOTE: Always check for updates on support.dell.com/manuals and read the updates first because they often...

  • Page 23: Using The System Setup And Boot Manager

    Enters the System Setup. <F10> Enters System Services, which opens the Dell Lifecycle Controller 2 (LC2). The Dell LC2 supports systems management features such as operating system deployment, hardware diagnostics, platform updates, and platform configuration, using a graphical user interface. The exact LC2 feature set is determined by the iDRAC license purchased.

  • Page 24: Entering System Setup

    NOTE: Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot mode. NOTE: For the latest information on supported operating systems, go to dell.com/ossupport. Entering System Setup Turn on or restart your system.

  • Page 25: System Setup Main Screen

    System Setup Main Screen NOTE: Press <Alt><F> to reset the BIOS or UEFI settings to their default settings. Menu Item Description System BIOS This option is used to view and configure BIOS settings. iDRAC Settings This option is used to view and configure iDRAC settings. Device Settings This option is used to view and configure device settings.

  • Page 26: Memory Settings Screen

    Menu Item Description System Service Tag Displays the system Service Tag. System Manufacturer Displays the name of system manufacturer. System Manufacturer Contact Information Displays the contact information of the system manufacturer. Memory Settings Screen Menu Item Description System Memory Size Displays the amount of memory installed in the system.

  • Page 27: Sata Settings Screen

    Menu Item Description Alternate RTID Allows you to allocate more RTIDs to the remote socket increasing cache performance (Requestor Transaction between the sockets or work in normal mode for NUMA. By default, the Alternate RTID ID) Setting (Requestor Transaction ID) Setting is set to Disabled. Virtualization Technology Allows you to enable or disable the additional hardware capabilities provided for virtualization.

  • Page 28: Boot Settings Screen

    Menu Item Description Port E Auto enables BIOS support for the device attached to SATA port E. Off disables BIOS support for the device. By default, Port E is set to Auto. Port F Auto enables BIOS support for the device attached to SATA port F. Off disables BIOS support for the device.

  • Page 29: Serial Communications Screen

    Menu Item Description NOTE: This option is displayed only if IDSDM is installed on the system board. Internal SD Card If set to Mirror mode, data is written on both SD cards. If any one of the SD card fails, data is Redundancy written to the active SD card.

  • Page 30: System Profile Settings Screen

    Custom. By default, the System Profile option is set to Performance Per Watt Optimized (DAPC). DAPC is Dell Active Power Controller. NOTE: The following parameters are available only when the System Profile is set to Custom.

  • Page 31: System Security Screen

    BIOS updates, it is recommended to set this field to Disabled. By default, the BIOS Update Control option is set to Unlocked. NOTE: BIOS updates using Dell Update Package are not affected by this option. Power Button Allows you to enable or disable the power button on the front of the system.

  • Page 32: Miscellaneous Settings

    Miscellaneous Settings Menu Item Description System Time Allows you to set the time on the system. System Date Allows you to set the date on the system. Asset Tag Displays the asset tag and allows you to modify it for security and tracking purposes. Keyboard NumLock Allows you to set whether the system boots with the NumLock enabled or disabled.

  • Page 33: Deleting Or Changing An Existing System And/Or Setup Password

    To enter System Setup, press <F2> immediately after a power-on or reboot. In the System Setup Main Menu, select System BIOS and press <Enter>. The System BIOS screen is displayed. In the System BIOS screen, select System Security and press <Enter>. The System Security screen is displayed.

  • Page 34: Using Your System Password To Secure Your System

    Using Your System Password To Secure Your System NOTE: If you have assigned a setup password, the system accepts your setup password as an alternate system password. Turn on or reboot your system. Type your password and press <Enter>. When Password Status is Locked, type the password and press <Enter> when prompted at reboot. If an incorrect system password is entered, the system displays a message and prompts you to re-enter your password.

  • Page 35: Using The Boot Manager Navigation Keys

    Displays a list of the drivers installed on the system and their health status. Launch System Enables you to access the System Setup. Setup System Utilities Enables you to access the BIOS Update File Explorer, run the Dell Diagnostics program, and reboot the system.

  • Page 36: Uefi Boot Menu

    Sets a one-time boot option not included in the boot option list. Embedded System Management The Dell Lifecycle Controller provides advanced embedded systems management throughout the server’s lifecycle. The Lifecycle Controller can be started during the boot sequence and can function independently of the operating system.

  • Page 37: Installing System Components

    Installing System Components Recommended Tools You may need the following items to perform the procedures in this section: • Key to the system keylock • #2 Phillips screwdriver • T10 and T15 Torx screwdrivers • Wrist grounding strap connected to ground Following tools are required for assembling cables for a DC power supply unit (PSU), when available: •...

  • Page 38: Removing The Front Bezel

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 39: Opening The System

    Opening The System CAUTION: Installing the feet on a stand-alone tower system is necessary to provide a stable foundation for the system. Failure to install the feet poses the risk of having the system tip over, possibly causing bodily injury or damage to the system.

  • Page 40: Inside The System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 41: Removing The Cooling Shroud

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 42: Installing The Cooling Shroud

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 43 Figure 14. Memory Socket Locations Memory channels are organized as follows: Processor 1 channel 0: slots A1, A5, and A9 channel 1: slots A2, A6, and A10 channel 2: slots A3, A7, and A11 channel 3: slots A4, A8, and A12 Processor 2 channel 0: slots B1, B5, and B9 channel 1: slots B2, B6, and B10...

  • Page 44: General Memory Module Installation Guidelines

    DIMM Type DIMMs Populated/ Operating Frequency (in MT/s) Maximum DIMM Rank/ Channel Channel 1.5 V 1.35 V RDIMM 1600, 1333, 1066, and 1333, 1066, and 800 Dual rank 1066 and 800 Quad rank 1600, 1333, 1066, and 1333, 1066, and 800 Dual rank Quad rank 1066 and 800...

  • Page 45: Sample Memory Configuration Table

    NOTE: x4 and x8 DRAM based DIMMs can be mixed providing support for RAS features. However, all guidelines for specific RAS features must be followed. x4 DRAM based DIMMs retain Single Device Data Correction (SDDC) in memory optimized (independent channel) mode. x8 DRAM based DIMMs require Advanced ECC mode to gain SDDC.
  • Page 46 NOTE: 1R, 2R, and 4R in the following tables indicate single-, dual-, and quad-rank DIMMs respectively. Table 1. Memory Configurations—Single Processor System Capacity DIMM Size (in Number of DIMM Rank, Organization, DIMM Slot Population (in GB) DIMMs and Frequency 1R, x8, 1333 MT/s, 1R, x8, 1600 MT/s 1R, x8, 1333 MT/s, A1, A3...
  • Page 47 System DIMM Size (in Number of DIMM Rank, DIMM Slot Population Capacity (in DIMMs Organization, and Frequency 2R, x8, 1333 MT/s A1, A2, A3, A4, A5, A6, A7, A8 B1, B2, B3, B4, B5, B6, B7, B8 2R, x4, 1333 MT/s, A1, A2, A3, A4 2R, x4, 1600 MT/s B1, B2, B3, B4...

  • Page 48: Removing Memory Modules

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 49: Installing Memory Modules

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 50: Removing A 2.5 Inch Hard-Drive Blank

    CAUTION: Do not turn off or reboot your system while the hard drive is being formatted. Doing so can cause a hard drive failure. NOTE: Use only hard drives that have been tested and approved for use with the hard-drive backplane. When you format a hard drive, allow enough time for the formatting to be completed.

  • Page 51: Installing A 3.5 Inch Hard-Drive Blank

    Figure 17. Removing and Installing a 3.5 Inch Hard-Drive Blank 1. hard-drive blank 2. release button Installing A 3.5 Inch Hard-Drive Blank If installed, remove the front bezel. Insert the hard-drive blank into the hard-drive slot until the release button clicks into place. If applicable, install the front bezel.

  • Page 52: Installing A Hot-Swap Hard Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 53: Removing A Hard Drive From A Hard-Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 54: Optical Drive (Optional)

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 55: Installing The Optical Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 56: Cooling Fans

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 57: Installing A Cooling Fan

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 58: Removing The Cooling-Fan Assembly (Optional)

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 59: Internal Usb Memory Key (Optional)

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 60: Pcie Card Holder

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 61: Installing The Pcie Card Holder

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 62: Gpu Card Installation Guidelines

    Table 4. Expansion Card Installation Order Card Priority Card Type Slot Priority Maximum Allowed Dell PowerEdge Express Flash (PCIe SSD) Bridge GPU (single width and double 4, 5, 7, 2 width) External RAID...

  • Page 63: Removing An Expansion Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 64: Installing An Expansion Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 65: Removing A Gpu Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 66: Installing A Gpu Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 67: Sd Vflash Card

    A vFlash SD card is a Secure Digital (SD) card that plugs into the vFlash SD card slot in the system. It provides persistent on-demand local storage and a custom deployment environment that allows automation of server configuration, scripts, iDRAC7 User's Guide at support.dell.com/ and imaging. It emulates USB device(s). For more information, see the manuals.

  • Page 68: Removing An Internal Dual Sd Module

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 69: Internal Sd Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 70: Processors

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 71 Figure 29. Removing and Installing a Processor 1. heat sink 2. captive screws (4) 3. processor 4. slots (4) CAUTION: The processor is held in its socket under strong pressure. Be aware that the release lever can spring up suddenly if not firmly grasped. Position your thumb firmly over the processor socket-release lever near the unlock icon and release the lever from the locked position by pushing down and out from under the tab.
  • Page 72 Figure 30. Processor Shield Opening and Closing Lever Sequence 1. socket release lever 2. close first icon 3. processor 4. socket release lever 5. open first icon 11. Hold the tab on the processor shield and rotate it upward and out of the way. 12.

  • Page 73: Installing A Processor

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 74: Power Supplies

    Locate the processor socket. If applicable, remove the socket protective cap. Position your thumb firmly over the socket-release lever near the unlock first icon and release the lever from the locked position by pushing down and out from under the tab. Similarly, release the socket-release lever near the close first icon from the locked position.

  • Page 75: Hot Spare Feature

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 76: Installing An Ac Power Supply

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 77: Wiring Instructions For A Dc Power Supply

    DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds yourself. All electrical wiring must comply with applicable local or national codes and practices. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow all safety instructions that came with the product.
  • Page 78 DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds yourself. All electrical wiring must comply with applicable local or national codes and practices. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow all safety instructions that came with the product.

  • Page 79: Removing A Dc Power Supply

    DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds yourself. All electrical wiring must comply with applicable local or national codes and practices. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow all safety instructions that came with the product.

  • Page 80: Installing A Dc Power Supply

    DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds yourself. All electrical wiring must comply with applicable local or national codes and practices. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow all safety instructions that came with the product.

  • Page 81: Removing The Power Supply Blank

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 82: Hard-Drive Backplane

    Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet and peripherals. Lay the system on its side. Open the system. Remove the cooling shroud. Locate the battery socket. For more information, see System Board Connectors. CAUTION: To avoid damage to the battery connector, you must firmly support the connector while installing or removing a battery.

  • Page 83: Removing The Hard-Drive Backplane

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 84 Figure 38. Removing and Installing a 3.5 Inch (x8) SAS/SATA Backplane 1. backplane power connector 5. backplane 2. backplane power cable 6. SAS A cable 3. release pin 4. signal cable...
  • Page 85 Figure 39. Cabling—3.5 Inch (x8) SAS/SATA Backplane 1. power connector on backplane 5. signal connector on system board 2. SAS A connector on backplane 6. signal connector on backplane 3. SAS A connector on system board 4. power connector on PIB...
  • Page 86 Figure 40. Removing and Installing a 3.5 Inch (x8) SAS/SATA Backplane With a Single PERC Card 1. power connector 5. signal cable 2. power cable 6. backplane 3. release pin 7. SAS A cable 4. SAS B cable...
  • Page 87 Figure 41. Cabling—3.5 Inch (x8) SAS/SATA Backplane With a Single PERC Card 1. power connector on backplane 6. signal cable on system board 2. SAS A connector on backplane 7. signal cable on backplane 3. SAS B connector on PERC card 8.
  • Page 88 Figure 42. Removing and Installing a 3.5 Inch (x8) Plus 2.5 Inch (x4) SAS/SATA Backplane 1. PCIe C cable 8. release pin 2. power connector 9. SAS B cable 3. PCIe D cable 10. signal cable 4. PCIe B cable 11.
  • Page 89 Figure 43. Cabling—3.5 Inch (x8) Plus 2.5 Inch (x4) SAS/SATA Backplane 1. PCIe B cable on PCIe SSD backplane 2. PCIe A cable on PCIe SSD backplane 3. SAS B cable from 3.5 inch backplane on PERC card 4. SAS A cable from 3.5 inch backplane on PERC card 5.
  • Page 90 12. SAS B cable on 3.5 inch backplane 13. SAS A cable on 3.5 inch backplane 14. backplane power cable 15. backplane power connector 16. PCIe SSD backplane signal cable 17. PCIe D cable on PCIe SSD backplane 18. PCIe C cable on PCIe SSD backplane Figure 44.
  • Page 91 Figure 45. Cabling—3.5 Inch (x12) SAS/SATA Backplane 1. power connector on backplane 2. SAS B connector on backplane 3. SAS B connector on PERC 4. SAS A connector on PERC 5. power connector on PIB 6. signal connector on system board 7.
  • Page 92 Figure 46. Removing and Installing 2.5 Inch (x16) SAS/SATA Backplane 1. backplane 5. power connector 2. signal cable 6. SAS A cable 3. release pin 7. SAS B cable 4. power cable...
  • Page 93 Figure 47. Cabling—2.5 Inch (x16) SAS/SATA Backplane 1. SAS B connector on PERC 6. SAS B connector on backplane 2. SAS A connector on PERC 7. power connector on backplane 3. power connector on PIB 8. signal connector on backplane 4.
  • Page 94 Figure 48. Removing and Installing 2.5 Inch (x16) Plus 2.5 Inch (x4) SAS/SATA Backplane 1. backplane 8. release pin 2. PCIe D cable 9. signal cable 3. power cable 10. power cable 4. PCIe C cable 11. SAS A cable 5.
  • Page 95 Figure 49. Cabling—2.5 Inch (x16) Plus 2.5 Inch (x4) SAS/SATA Backplane 1. PCIe B cable on PCIe SSD backplane 11. SAS A connector on backplane 2. PCIe A cable on PCIe SSD backplane 12. SAS B connector on backplane 3. SAS B connector on PERC 13.
  • Page 96 Figure 50. Removing and Installing 2.5 Inch (x32) SAS/SATA Backplane With Two PERC Cards 1. signal cable 7. power cable 2. release pin 8. SAS A cable 3. power cable 9. SAS B cable 4. SAS A cable 10. backplane 5.
  • Page 97 Figure 51. Cabling—2.5 Inch (x32) SAS/SATA Backplane With Two PERC Cards 1. SAS A connector on 2nd PERC 10. SAS B connector on backplane 2 2. SAS B connector on 2nd PERC 11. power connector on backplane 2 3. SAS B connector on 1st PERC 12.
  • Page 98 Figure 52. Removing and Installing 2.5 Inch (x32) SAS/SATA Backplane With a Single PERC Card 1. signal cable 8. signal cable 2. release pin 9. power cable 3. power connector 10. SAS A1 cable 4. SAS A cable 11. SAS B1 cable 5.
  • Page 99 Figure 53. Cabling—2.5 Inch (x32) SAS/SATA Backplane With a Single PERC Card 1. signal connector on backplane 1 10. backplane 2 SAS A connector 2. SAS B connector on backplane 1 11. backplane 2 SAS B connector 3. SAS A connector on backplane 1 12.

  • Page 100: Installing The Hard-Drive Backplane

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 101: Installing The System Top Cover

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 102: Installing The System Left Side Cover

    Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet and peripherals. Lay the system on its side. Remove the screw securing the left side cover at the left front bottom of the chassis. Remove the three screws securing the left side cover at the back end of the chassis.

  • Page 103: Removing The Control Panel-Tower Mode

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 104: Installing The Control Panel-Tower Mode

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 105 Figure 56. Removing and Installing the Control Panel Module—Rack Mode 1. control panel module 2. screw Figure 57. Removing and Installing the Control Panel From the Control Panel Module—Rack Mode 1. control panel 2. control panel cable...

  • Page 106: Installing The Control Panel-Rack Mode

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 107: Installing The Control-Panel Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 108: Removing The Lcd Module-Tower Mode

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 109: Removing The Lcd Module-Rack Mode

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 110: Installing The Lcd Module-Rack Mode

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 111: Removing The Vga Module

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 112: System Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 113: Installing The System Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 114 User's Guide , at Import your new or existing iDRAC Enterprise license. For more information, see support.dell.com/manuals.

  • Page 115: Troubleshooting Your System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 116: Troubleshooting A Serial I/O Device

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 117: Troubleshooting A Damaged System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 118: Troubleshooting The System Battery

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 119: Troubleshooting Cooling Fans

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 120: Troubleshooting An Internal Usb Key

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 121: Troubleshooting An Optical Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 122: Troubleshooting Expansion Cards

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 123: Using System Diagnostics

    Dell Online Diagnostics Dell Online Diagnostics, a stand-alone suite of diagnostic programs or test modules, allows you to run diagnostic tests on the systems in a production environment, and helps you ensure maximum uptime of your systems. Online Diagnostics allows you to run diagnostic tests on chassis and storage components such as hard drives, physical memory, and network interface cards (NICs).

  • Page 124: System Diagnostic Controls

    Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one event description is recorded. Dell Enhanced Pre-boot System Assessment User Guide at For information about embedded system diagnostics, see the...

  • Page 125: Jumpers And Connectors

    Jumpers And Connectors System Board Jumper Settings For information on resetting the password jumper to disable a password, see Disabling A Forgotten Password. Table 5. System Board Jumper Settings Jumper Setting Description PWRD_EN The password feature is enabled (pins 2–4). (default) The password feature is disabled (pins 4–6).

  • Page 126: System Board Connectors

    System Board Connectors Figure 63. System Board Jumpers and Connectors Item Connector Description SLOT1 PCIe card connector 1 SLOT2 PCIe card connector 2 SLOT3 PCIe card connector 3 SLOT4 PCIe card connector 4 NIC1 NIC1 connector NIC2 NIC2 connector B1, B5, B9, B2, B6, B10 Memory module sockets FAN1 Cooling shroud fan connector...
  • Page 127 BP_SIG2 Backplane signal connector 2 FAN5 Fan5 connector PWR_CONN_1 Power connector BP_SIG0, BP_SIG1 Dell PowerEdge Express Flash (PCIe SSD) signal connector, backplane signal connector 1 FAN4 Fan4 connector LCD panel connector A3, A7, A11, A4, A8, A12 Memory module sockets...

  • Page 128: Disabling A Forgotten Password

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 129: Technical Specifications

    Technical Specifications Processor Processor type One or two Intel Xeon processor E5-2600 product family Expansion Bus Bus type PCI Express Generation 3 and 2 Expansion slots: (Slot 1) One full-height, full-length x8 link (Slot 2) One full-height, full-length x16 link (Slot 3) One full-height, half-length, x8 link NOTE: Slot 3 is PCI Express Generation 2 only.
  • Page 130 0 through 11 Eight plus four-hard drive systems Up to eight 3.5 inch, internal, hot-swappable SAS, SATA, SATA SSD, or Nearline SAS hard drives, and four Dell PowerEdge Express Flash devices (PCIe SSDs) Sixteen–hard-drive systems Up to sixteen 2.5 inch, internal, hot-swappable SAS,...
  • Page 131 16 MB shared Environmental NOTE: For additional information about environmental measurements for specific system configurations, see dell.com/environmental_datasheets. Standard Operating Temperature Continuous operation: 10 °C to 35 °C at 10% to 80% relative humidity (RH), with 26 °C max dew point. De-rate maximum allowable dry bulb temperature at 1 °C per 300...
  • Page 132 150 W processors are not supported. • Non-redundant power supplies are not supported. • Non Dell qualified peripheral cards and/or peripheral cards greater than 25 W are not supported. Storage Temperature –40 °C to 65 °C (–40 °F to 149 °F) with a maximum...

  • Page 133: System Messages

    System Messages LCD Messages NOTE: Applicable only if your system has an LCD display. The LCD messages consist of brief text messages that refer to events recorded in the System Event Log (SEL). For information on the SEL and configuring system management settings, see the systems management software documentation.
  • Page 134 Error Code Message Information AMP0302 Message The system board < name > current is greater than the upper warning threshold. name > current is outside of the optimum range. Details System board < Action 1. Review system power policy. 2. Check system logs for power related failures. 3.
  • Page 135 Error Code Message Information BAT0002 Message The system board battery has failed. LCD Message The system board battery has failed. Check battery. Details The system board battery is either missing or bad. Action Getting Help. BAT0017 name > battery has failed. Message The <...
  • Page 136 Error Code Message Information CPU0204 Message CPU < number > < name > voltage is outside of range. number > < name > voltage is outside of range. Re-seat CPU. LCD Message CPU < Details Voltages outside the allowable range may damage electrical components or may cause the system to shutdown.
  • Page 137 Error Code Message Information 4. Reapply input power and turn on the system. 5. If the issue persists, see Getting Help. CPU0703 Message CPU bus initialization error detected. LCD Message CPU bus initialization error detected. Power cycle system. Details System event log and operating system logs may indicate that the exception is external to the processor.
  • Page 138 Error Code Message Information Details Fan has failed. Action Remove and reinstall failed fans or install additional fans. HWC1001 name > is absent. Message The < name > is absent. Check hardware. LCD Message The < Details The absent device may be necessary for proper operation. System functionality may be degraded.
  • Page 139 Error Code Message Information Action Check the memory configuration. Re-seat the memory modules. If the issue persists, Getting Help. MEM0701 Message Correctable memory error rate exceeded for < location >. Details The memory may not be operational. This an early indicator of a possible future uncorrectable error.
  • Page 140 Error Code Message Information Action Cycle input power, update component drivers, if device is removable, reinstall the device. PCI1308 Message A PCI parity error was detected on a component at bus < bus >device< device >function func >. < LCD Message PCI parity error on bus < bus >...
  • Page 141 Error Code Message Information Action Remove and re-seat the failed disk. If the issue persists, see Getting Help. PDR1016 number > is removed from disk drive bay < bay >. Message Drive < number > removed from disk drive bay < bay >. Check drive. LCD Message Drive <...
  • Page 142 Error Code Message Information LCD Message Power supply < number > is incorrectly configured. Check PSU. Details Power supplies should be of the same input type and power rating. Action Install matched power supplies and review proper configuration in this manual. PSU0016 number >...
  • Page 143 Error Code Message Information PSU0035 Message An over voltage fault detected on power supply < number >. number >. Check PSU. LCD Message Over voltage fault on PSU < Action Check input power or reinstall the power supply. If the issue persists, see Getting Help.
  • Page 144 Error Code Message Information Action Check the event log for power supply failures. Review system configuration and power consumption and upgrade or install power supplies accordingly. PWR1005 Message The system performance degraded because the user-defined power capacity has changed. Details The user-defined power settings have affected system operation.
  • Page 145 Error Code Message Information Action Reinstall the SD module. RFM2004 name >. Message Failure detected on Internal Dual SD Module < name > failed. Check SD Card. LCD Message Internal Dual SD Module < Details The SD card module is installed but improperly configured or failed to initialize. Action Reinstall the SD module and remove and reinstall SD cards.
  • Page 146 Error Code Message Information SEL1204 Message An unknown system hardware failure detected. LCD Message Unknown system hardware failure. Details If the system event log failed to initialize, platform status and failure events are not captured. Some management software do not report platform exceptions. Action Re-configure system to the minimum supported configuration.

  • Page 147: Warning Messages

    Warning Messages A warning message alerts you to a possible problem and prompts you to respond before the system continues a task. For example, before you format a hard drive, a message warns you that you may lose all data on the hard drive. Warning messages usually interrupt the task and require you to respond by typing y (yes) or n (no).

  • Page 149: Getting Help

    Visit support.dell.com. Select your support category. If you are not a U.S. customer, select your country code at the bottom of the support.dell.com page, or select All to see more choices. Select the appropriate service or support link based on your need.

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