Dell 5WC10 Installation And Service Manual
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Dell 5WC10 Installation And Service Manual

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Dell EMC PowerEdge T640
Installation and Service Manual
Regulatory Model: E47S Series
Regulatory Type: E47S001
September 2020
Rev. A13

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  • Page 1 Dell EMC PowerEdge T640 Installation and Service Manual Regulatory Model: E47S Series Regulatory Type: E47S001 September 2020 Rev. A13...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2017 - 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents Chapter 1: Dell EMC PowerEdge T640 overview................8 Supported configurations..............................9 Front view of the system..............................10 Status LED indicators..............................12 iDRAC Direct LED indicator codes........................... 13 iDRAC Quick Sync 2 indicator codes........................14 System health and system ID indicator codes...................... 14 Drive indicator codes..............................15 Back view of the system..............................
  • Page 4 System Setup..................................41 Viewing System Setup..............................41 System Setup details..............................42 System BIOS.................................42 iDRAC Settings utility..............................63 Device Settings................................64 Dell Lifecycle Controller..............................64 Embedded system management..........................64 Boot Manager..................................64 Viewing Boot Manager............................... 64 Boot Manager main menu............................64 One-shot UEFI boot menu............................65 System Utilities................................
  • Page 5 Installing a 3.5 inch drive adapter into the 3.5 inch drive carrier..............79 Removing a 2.5 inch drive from a 3.5 inch drive adapter..................79 Installing a 2.5 inch drive into a 3.5 inch drive adapter..................80 Power supply units................................81 PSU specifications............................... 81 Hot spare feature................................
  • Page 6 Mode-specific guidelines............................113 Removing a memory module............................116 Installing a memory module............................117 Processors and heat sinks..............................118 Removing a processor and heat sink module.......................118 Removing the processor from the processor and heat sink module..............119 Installing the processor into a processor and heat sink module..............121 Installing a processor and heat sink module......................
  • Page 7 Chapter 6: System diagnostics....................163 Dell Embedded System Diagnostics..........................163 Running the Embedded System Diagnostics from Boot Manager..............163 Running the Embedded System Diagnostics from the Dell Lifecycle Controller........163 System diagnostic controls............................. 164 Chapter 7: Getting help......................165 Contacting Dell EMC..............................165 Documentation feedback...............................165...

  • Page 8: Chapter 1: Dell Emc Poweredge T640 Overview

    Dell EMC PowerEdge T640 overview The Dell EMC PowerEdge T640 is a dual-socket, 5U rackable tower server that supports up to: ● Two Intel Xeon Scalable processors ● 24 DIMM slots (support for DDR4 RDIMM, LR-DIMM) or 12 NVDIMM-N (one DIMM per channel) are supported ●...

  • Page 9: Supported Configurations

    Supported configurations Figure 1. Supported configurations of the PowerEdge T640 Dell EMC PowerEdge T640 overview...

  • Page 10: Front View Of The System

    3. iDRAC Quick Sync 2 wireless indicator (optional) 4. Status LED indicators 5. System health and system ID indicator 6. USB port (USB 2.0-compliant) 7. USB port (USB 3.0-compliant) 8. iDRAC Direct (Micro-AB USB) port 9. Optical drive (optional) 10. Drive slots Dell EMC PowerEdge T640 overview...
  • Page 11 3. iDRAC Quick Sync 2 wireless indicator (optional) 4. Status LED indicators 5. System health and system ID indicator 6. USB port (USB 2.0-compliant) 7. USB port (USB 3.0-compliant) 8. iDRAC Direct (Micro-AB USB) port 9. Optical drive (optional) 10. Drive slots Dell EMC PowerEdge T640 overview...

  • Page 12: Status Led Indicators

    For more information about the supported PCIe cards, see Expansion card installation guidelines. Memory The indicator turns Check the System Event Log or system messages for the location of indicator solid amber if a the failed memory. Reseat the memory module. Dell EMC PowerEdge T640 overview...

  • Page 13: Idrac Direct Led Indicator Codes

    Solid green for two seconds Flashing green (on for Indicates that the laptop or tablet connected is recognized. two seconds and off for two seconds) Turns off Indicates that the laptop or tablet is unplugged. Dell EMC PowerEdge T640 overview...

  • Page 14: Idrac Quick Sync 2 Indicator Codes

    Indicates that the system is in fail-safe mode. If the problem persists, see the Getting help section. Blinking amber Indicates that the system is experiencing a fault. Check the System Event Log for specific error messages. For information Dell EMC PowerEdge T640 overview...

  • Page 15: Drive Indicator Codes

    Flashes amber four times per second Drive failed. Flashes green slowly Drive rebuilding. Solid green Drive online. Flashes green for three seconds, amber for three Rebuild stopped. seconds, and then turns off after six seconds Dell EMC PowerEdge T640 overview...

  • Page 16: Back View Of The System

    4. Serial port 5. iDRAC9 dedicated network port 6. USB 2.0 port (2) 7. PCIe expansion card slots 8. NIC port (2) 9. System Identification connector 10. USB 3.0 port (4) 11. Power supply unit (2) Dell EMC PowerEdge T640 overview...

  • Page 17: Nic Indicator Codes

    NIC, and the link LED indicator indicates the speed of the connected network. Figure 11. NIC indicator codes 1. link LED indicator 2. activity LED indicator Table 6. NIC indicator codes Status Condition Link and activity indicators are off The NIC is not connected to the network. Dell EMC PowerEdge T640 overview...

  • Page 18: Power Supply Unit Indicator Codes

    This results in a PSU mismatch condition or failure to turn the system CAUTION: When correcting a PSU mismatch, replace only the PSU with the blinking indicator. Swapping the PSU to make a matched pair can result in an error condition Dell EMC PowerEdge T640 overview...
  • Page 19 Low Output configuration or vice versa, you must turn off the system. CAUTION: If two PSUs are used, they must be of the same type and have the same maximum output power. CAUTION: Combining AC and DC PSUs is not supported and triggers a mismatch. Dell EMC PowerEdge T640 overview...

  • Page 20: Locating The Service Tag Of Your System

    Express Service Code and Service Tag. Alternatively, the information may be on a sticker on the chassis of the system. The mini Enterprise Service Tag (EST) is found on the back of the system. This information is used by Dell to route support calls to the appropriate personnel.
  • Page 21 Figure 16. Configuration and layout Dell EMC PowerEdge T640 overview...
  • Page 22 Figure 17. Electrical overview Dell EMC PowerEdge T640 overview...
  • Page 23 Figure 18. Memory information Dell EMC PowerEdge T640 overview...
  • Page 24 Figure 19. System tasks Dell EMC PowerEdge T640 overview...

  • Page 25: Chapter 2: Technical Specifications

    System battery specifications • Expansion bus specifications • Memory specifications • Storage controller specifications • Drive specifications • Ports and connectors specifications • Video specifications • Environmental specifications Chassis dimensions Figure 20. Dimensions of the Dell EMC PowerEdge T640 system Technical specifications...

  • Page 26: Chassis Weight

    18 x 3.5-inch 49.65 Kg (109.45 lb) Processor specifications The Dell EMC PowerEdge T640 system supports up to two Intel Xeon Scalable processors, up to 28 cores per processor. Supported operating systems The PowerEdge T640 system supports the following operating systems: ●...

  • Page 27: Cooling Fan Matrix

    ● Mellanox DP 40 Gb QSFP NIC (C8Y42) ● Intel QP 10 Gb Base-T NIC (K5V44) ● Solarflare Sunspot DP 10Gb NIC (NPHCM) ● Solarflare Nova DP 10Gb NIC (WY7T5) ● Qlogic DP 10Gb V1 NIC (VCXN5) Listed below are the restrictions for fan redundancy: ●...

  • Page 28: Installing A Middle Or Rear Cooling Fan

    Figure 21. Removing a middle cooling fan Next steps Installing a middle or rear cooling fan. Installing a middle or rear cooling fan The procedure for installing a standard and a high performance fans is identical. Prerequisites NOTE: Opening or removing the system cover when the system is on may expose you to a risk of electric shock. Exercise utmost care while removing or installing cooling fans.

  • Page 29: Removing The Right External Fan

    Figure 22. Installing a middle cooling fan Next steps 1. Follow the procedure listed in After working inside your system on page 67. Removing the right external fan Prerequisites NOTE: Opening or removing the system cover when the system is on may expose you to a risk of electric shock. Exercise utmost care while removing or installing cooling fans.

  • Page 30: Installing The Right External Fan

    Figure 23. Removing the right external fan Next steps Installing the right external fan. Installing the right external fan Prerequisites NOTE: The procedure to install the left external fan is similar to installing the right rear fan. Follow the safety guidelines listed in Safety instructions on page 66.

  • Page 31: Psu Specifications

    The Dell EMC PowerEdge T640 system supports CR 2032 3.0-V lithium coin cell system battery. Expansion bus specifications The Dell EMC PowerEdge T640 system supports PCI express (PCIe) generation 3 and 2 expansion cards. The following table describes the supported expansion cards:...

  • Page 32: Memory Specifications

    A minimum of two processors are required for any configuration that supports NVDIMM-N DIMMs. Storage controller specifications The Dell EMC PowerEdge T640 system supports: ● Internal controllers: PERC H730P, H740P, HBA330, H330, Software RAID (SWRAID) S140 ● External PERC (RAID): H840 ●...

  • Page 33: Drive Specifications

    ● Two USB 2.0 compliant (USB 2.0) ports NIC ports The Dell EMC PowerEdge T640 system supports two onboard Network Interface Controller (NIC) ports on the back panel, which is available in the following NIC configurations: ● Two 10 Gbps NOTE: The LOM (Broadcom 57416) is compatible with 10GBASE-T IEEE 802.3an and 1000 BASE-T IEEE 802.3ab.

  • Page 34: Vga Ports

    VGA ports The Video Graphic Array (VGA) port enables you to connect the system to a VGA display. The Dell EMC PowerEdge T640 system supports two 15-pin VGA ports on the front and back panels. NOTE: The front VGA port is available only with the rack configuration.

  • Page 35: Environmental Specifications

    Environmental specifications NOTE: For additional information about environmental certifications, please refer to the Product Environmental Datasheet located with the Manuals & Documents on www.dell.com/poweredgemanuals Table 17. Temperature specifications Temperature Specifications Storage –40°C to 65°C (–40°F to 149°F) Continuous operation (for altitude less than 950 m or 10°C to 35°C (50°F to 95°F) with no direct sunlight on the...

  • Page 36: Standard Operating Temperature

    ● Processor > 165 W is not supported. ● Internal TBU (tape backup drive) is not supported. ● Non-Dell qualified peripheral cards are not supported. ● Peripheral cards consuming greater than 25 W are not supported. ● 128 GB LRDIMM is supported.
  • Page 37 Table 25. Particulate contamination specifications Particulate contamination Specifications Air filtration Data center air filtration as defined by ISO Class 8 per ISO 14644-1 with a 95% upper confidence limit. NOTE: The ISO Class 8 condition applies to data center environments only. This air filtration requirement does not apply to IT equipment designed to be used outside a data center, in environments such as an office or factory floor.

  • Page 38: Chapter 3: Initial System Setup And Configuration

    The Integrated Dell Remote Access Controller (iDRAC) is designed to make system administrators more productive and improve the overall availability of Dell systems. iDRAC alerts administrators about system issues and enables them to perform remote system management. This reduces the need for physical access to the system.

  • Page 39: Log In To Idrac

    Ensure that you change the default username and password after setting up the iDRAC IP address. For more information about logging in to the iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's Guide at www.dell.com/poweredgemanuals.

  • Page 40: Downloading Drivers And Firmware

    Using iDRAC virtual media www.dell.com/idracmanuals Downloading drivers and firmware Dell EMC recommends that you download and install the latest BIOS, drivers, and systems management firmware on your system. Prerequisites Ensure that you clear the web browser cache before downloading the drivers and firmware.

  • Page 41: Chapter 4: Pre-Operating System Management Applications

    Options to manage the pre-operating system applications Your system has the following options to manage the pre-operating system applications: ● System Setup ● Dell Lifecycle Controller ● Boot Manager ● Preboot Execution Environment (PXE) System Setup By using the System Setup screen, you can configure the BIOS settings, iDRAC settings, and device settings of your system.

  • Page 42: System Setup Details

    The iDRAC settings utility is an interface to set up and configure the iDRAC parameters by using UEFI (Unified Extensible Firmware Interface). You can enable or disable various iDRAC parameters by using the iDRAC settings utility. For more information about this utility, see Integrated Dell Remote Access Controller User’s Guide at www.dell.com/poweredgemanuals.
  • Page 43 Option Description Network Settings Provides options to manage the UEFI network settings and boot protocols. Legacy network settings are managed from the Device Settings menu. Integrated Provides options to manage integrated device controllers and ports, specifies related features and Devices options.
  • Page 44 Option Description System Service Specifies the system Service Tag. System Specifies the name of the system manufacturer. Manufacturer System Specifies the contact information of the system manufacturer. Manufacturer Contact Information System CPLD Specifies the current version of the system complex programmable logic device (CPLD) firmware. Version UEFI Compliance Specifies the UEFI compliance level of the system firmware.
  • Page 45 Memory Specifies the memory operating mode. The options available are Optimizer Mode, Single Rank Spare Operating Mode Mode, Multi Rank Spare Mode, Mirror Mode, and Dell Fault Resilient Mode. This option is set to Optimizer Mode by default. NOTE: The Memory Operating Mode option can have different default and available options based on the memory configuration of your system.
  • Page 46 2. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again. 3.
  • Page 47 Option Description Dead Line LLC Enables or disables the Dead Line LLC Alloc. This option is set to Enabled by default. You can enable this Alloc option to enter the dead lines in LLC or disable the option to not enter the dead lines in LLC. Directory AtoS Enables or disables the Directory AtoS.
  • Page 48 Viewing SATA Settings To view the SATA Settings screen, perform the following steps: Steps 1. Power on, or restart your system. 2. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again.
  • Page 49 2. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again. 3.
  • Page 50 Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot mode. NOTE: For the latest information about supported operating systems, go to www.dell.com/ossupport. Pre-operating system management applications...
  • Page 51 Changing boot order About this task You may have to change the boot order if you want to boot from a USB key. You may have to change the boot order if you want to boot from a USB key or an optical drive. The following instructions may vary if you have selected BIOS for Boot Mode. Steps 1.
  • Page 52 Option Description UEFI HTTP Options Description Settings HTTP Device (n = Enables or disables the device. When enabled, a UEFI HTTP boot option is created 1 to 4) for the device. HTTP Device n Enables you to control the configuration of the HTTP device. Settings (n = 1 to UEFI iSCSI Enables you to control the configuration of the iSCSI device.
  • Page 53 Option Description User Accessible Configures the user accessible USB ports. Selecting Only Back Ports On disables the front USB ports; USB Ports selecting All Ports Off disables all front and back USB ports; selecting All Ports Off (Dynamic) disables all front and back USB ports during POST and front ports can be enabled or disabled dynamically by an authorized user or authorized users without resetting the system.
  • Page 54 Option Description installed peripheral card prevents booting into the operating system or causes delays in system startup. If the slot is disabled, both the Option ROM and UEFI drivers are disabled. Only slots that are present on the system are available for control. Slot Bifurcation Allows Platform Default Bifurcation, Auto Discovery of Bifurcation and Manual Bifurcation Control.
  • Page 55 Option Description Serial Enables you to select serial communication devices (Serial Device 1 and Serial Device 2) in BIOS. BIOS Communication console redirection can also be enabled, and the port address can be specified. This option is set to Auto by default.
  • Page 56 You can only change the rest of the options if the mode is set to Custom.This option is set to Performance Per Watt Optimized (DAPC) by default. DAPC is Dell Active Power Controller.
  • Page 57 Option Description PCI ASPM L1 Link Enables or disables the PCI ASPM L1 Link Power Management. This option is set to Enabled by default. Power Management Intel Persistent Controls the tuning recipe for Quality of Service (QoS) knobs. Disabled by default. Method 1 is Memory CR QoS recommended for 2-2-2 memory configurations in App-Direct.
  • Page 58 Option Description When TPM 1.2 is installed, the TPM Security option is set to Off, On with Pre-boot Measurements, or On without Pre-boot Measurements. Table 31. TPM 1.2 security information Option Description TPM Information Changes the operational state of the TPM. This option is set to No Change by default.
  • Page 59 Option Description Table 33. TPM Advanced Settings Details (continued) Option Description (PPI), prompts when issuing PPI Advanced Configuration and Power Interface (ACPI) provisioning operations. This option is set to Disabled by default. TPM PPI Bypass Clear When set to Enabled allows the Operating System to bypass Physical Presence Interface (PPI), prompts when issuing PPI Advanced Configuration and Power Interface (ACPI)
  • Page 60 Option Description Options Description Audit Mode is useful for programmatically determining a working set of policy objects. BIOS performs signature verification on pre-boot images. BIOS also logs the results in the image Execution Information Table, but approves the images whether they pass or fail verification.
  • Page 61 Steps 1. Power on or reboot your system. 2. Type the system password and press Enter. Next steps When Password Status is set to Locked, type the system password and press Enter when prompted at reboot. NOTE: If an incorrect system password is typed, the system displays a message and prompts you to reenter your password. You have three attempts to type the correct password.
  • Page 62 Redundant OS Control In the Redundant OS Control screen you can set the redundant OS information. This enables you to set up a physical recovery disk on the system. Viewing Redundant OS Control To view the Redundant OS Control screen, perform the following steps: Steps 1.

  • Page 63: Idrac Settings Utility

    This field is available only for UEFI boot mode. You cannot set the option to Enabled if UEFI Secure Boot mode is enabled. This option is set to Disabled by default. Dell Wyse Enables or disables the Dell Wyse P25/P45 BIOS Access. This option is set to Enabled by default. P25/P45 BIOS Access Power Cycle Enables or disables the Power Cycle Request.

  • Page 64: Device Settings

    Dell Lifecycle Controller Dell Lifecycle Controller (LC) provides advanced embedded systems management capabilities including system deployment, configuration, update, maintenance, and diagnosis. LC is delivered as part of the iDRAC out-of-band solution and Dell system embedded Unified Extensible Firmware Interface (UEFI) applications.

  • Page 65: One-Shot Uefi Boot Menu

    Launch System Enables you to access System Setup. Setup Launch Lifecycle Exits the Boot Manager and invokes the Dell Lifecycle Controller program. Controller System Utilities Enables you to launch System Utilities menu such as System Diagnostics and UEFI shell. One-shot UEFI boot menu One-shot UEFI boot menu enables you to select a boot device to boot from.

  • Page 66: Chapter 5: Installing And Removing System Components

    Installing and removing system components The following sections contain the procedures for removing and replacing system components. Topics: • Safety instructions • Before working inside your system • After working inside your system • Optional front bezel • System feet •...

  • Page 67: Before Working Inside Your System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 68: Installing The Front Bezel

    Figure 25. Removing the front bezel Next steps Installing the front bezel. Installing the front bezel Prerequisites Follow the safety guidelines listed in Safety instructions on page 66. Steps 1. Locate and remove the bezel key. NOTE: There are two bezel keys attached to the back of the bezel. 2.

  • Page 69: System Feet

    Figure 26. Installing the front bezel System feet Removing the system feet Prerequisites NOTE: It is recommended that you remove the system feet only when you are converting the system from the tower mode to the rack mode, or when you are replacing the system feet with the wheel assembly. 1.

  • Page 70: Installing The System Feet

    Figure 27. Removing the system feet Next steps Install the system feet install the castor wheels. Installing the system feet Prerequisites CAUTION: Install the feet on a stand-alone tower system to provide stability to the system. An unstable system might tip over and cause injury to the user or damage to the system. 1.

  • Page 71: Caster Wheels - Optional

    Figure 28. Installing the system feet Next steps 1. Place the system upright on a flat, stable surface, and rotate the system feet outward. 2. Follow the procedure listed in After working inside your system on page 67. Caster wheels – optional Removing caster wheels Prerequisites 1.

  • Page 72: Installing Caster Wheels

    Figure 29. Removing caster wheels Next steps Install the caster wheels the system feet, as applicable. Installing caster wheels Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 66. 2. Place the system on its side on a flat, stable surface. 3.

  • Page 73: Drives

    Figure 30. Installing caster wheels Next steps 1. Follow the procedure listed in Before working inside your system on page 67. Drives Removing a drive blank The procedure for removing 2.5 inch and 3.5 inch drive blanks is identical. Prerequisites 1.

  • Page 74: Installing A Drive Blank

    Figure 31. Removing a drive blank Next steps Install a drive drive blank. Installing a drive blank The procedure for installing 2.5 inch and 3.5 inch drive blanks is identical. Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 66.

  • Page 75: Removing A Drive Carrier

    Next steps If removed, install the front bezel. Removing a drive carrier Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 66. 2. If applicable, remove the front bezel 3. Using the management software, prepare the drive for removal. If the drive is online, the green activity or fault indicator flashes while the drive is turning off.

  • Page 76: Installing A Drive Carrier

    Installing a drive carrier Prerequisites CAUTION: Before attempting to remove or install a drive while the system is running, see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support drive removal and insertion.

  • Page 77: Removing The Drive From The Drive Carrier

    Removing the drive from the drive carrier Prerequisites Follow the safety guidelines listed in Safety instructions on page 66. CAUTION: Mixing drives from previous generations of PowerEdge servers is not supported. Steps 1. Using a Phillips #1 screwdriver, remove the screws from the slide rails on the drive carrier. 2.

  • Page 78: Removing A 3.5 Inch Drive Adapter From A 3.5 Inch Drive Carrier

    Figure 36. Installing a drive into the drive carrier Removing a 3.5 inch drive adapter from a 3.5 inch drive carrier Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 66. 2. If installed, remove the front bezel. Remove the drive carrier.

  • Page 79: Installing A 3.5 Inch Drive Adapter Into The 3.5 Inch Drive Carrier

    Next steps Install the 3.5 inch drive adapter into the 3.5 inch drive carrier Installing a 3.5 inch drive adapter into the 3.5 inch drive carrier Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 66. Install the 2.5 inch drive into the 3.5 inch drive adapter. Steps 1.

  • Page 80: Installing A 2.5 Inch Drive Into A 3.5 Inch Drive Adapter

    Figure 39. Removing a 2.5 inch drive from a 3.5 inch drive adapter Next steps Install a 2.5 inch drive into a 3.5 inch drive adapter. Installing a 2.5 inch drive into a 3.5 inch drive adapter Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 66.

  • Page 81: Power Supply Units

    Figure 40. Installing a 2.5 inch drive into a 3.5 inch drive adapter Next steps Install the 3.5 inch drive adapter into the 3.5 inch hot swappable drive carrier. Power supply units PSU specifications The power supply unit (PSU) is an internal hardware component which supplies power to the components in the system. Your system supports one of the following: ●...

  • Page 82: Hot Spare Feature

    ● If the load on the active PSU falls below 20 percent of PSU rated power wattage, then the redundant PSU is switched to the sleep state. You can configure the hot spare feature by using the iDRAC settings. For more information, see the iDRAC User’s Guide available at Dell.com/idracmanuals. Removing a power supply unit blank Prerequisites...

  • Page 83: Removing A Ac Power Supply Unit

    Steps Align the PSU blank with the PSU slot and push it into the PSU slot until it clicks into place. Figure 42. Installing a power supply unit blank Next steps 1. Follow the procedure listed in After working inside your system on page 67.

  • Page 84: Installing A Ac Power Supply Unit

    DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds yourself. All electrical wiring must comply with applicable local or national codes and practices. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow all safety instructions that came with the product. CAUTION: The system needs one PSU for normal operation.

  • Page 85: Installing Dc Power Supply Unit

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow all safety instructions that came with the product. 1. Follow the safety guidelines listed in Safety instructions on page 66.

  • Page 86: System Cover

    ● Supply voltage: –(48–60) V DC ● Current consumption: 32 A (maximum) Kit contents ● Dell part number 6RYJ9 terminal block or equivalent (1) ● #6-32 nut equipped with lock washer (1) Required tools Wire-stripper pliers capable of removing insulation from size 10 AWG solid or stranded, insulated copper wire.

  • Page 87: Installing The System Cover

    Figure 45. Removing the system cover Next steps Install the system cover. Installing the system cover Prerequisites NOTE: Ensure that all internal cables are connected and placed out of the way and no tools or extra parts are left inside the system.

  • Page 88: Inside The System

    Figure 46. Installing the system cover Next steps 1. Place the system upright on its feet on a flat and stable surface. 2. If removed, install the front bezel. 3. Reconnect the peripherals and connect the system to the electrical outlet. 4.
  • Page 89 3. Hot-swappable fans (middle fans) 4. GPU card holder 5. Internal PERC 6. PCIe card holder 7. PCIe slots 8. Left external fan 9. Right external fan 10. CPU2 socket 11. CPU1 12. Backplane Installing and removing system components...

  • Page 90: Air Shroud

    Air shroud Removing the optional GPU air shrouds Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data. 1. Follow the safety guidelines listed in Safety instructions on page 66.

  • Page 91: Removing The Air Shroud

    Figure 48. Installing the optional GPU air shrouds Next steps Follow the procedure listed in After working inside your system on page 67. Removing the air shroud Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data.

  • Page 92: Installing The Air Shroud

    Figure 49. Removing the air shroud Next steps Install the air shroud. Installing the air shroud Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 66. 2. If applicable, route the cables inside the system along the chassis wall and secure the cables by using the cable-securing bracket.

  • Page 93: Cooling Fans

    Figure 50. Installing the air shroud Next steps 1. Follow the procedure listed in After working inside your system on page 67. Cooling fans Cooling fan specifications The cooling fans are integrated into the system to dissipate the heat generated by the functioning of the system. These fans provide cooling for the processors, expansion cards, and memory modules.

  • Page 94: Cooling Fan Matrix

    ● GPGPU configurations are not supported at 35deg. C of ambient or above. ● Mellanox 100G NICs are not supported. For information on the restriction for fresh air condition, see the Expanded operating temperature restrictions topic in the Technical Specification section. Cooling fan matrix Table 34.

  • Page 95: Installing A Middle Or Rear Cooling Fan

    Figure 51. Removing a middle cooling fan Next steps Installing a middle or rear cooling fan. Installing a middle or rear cooling fan The procedure for installing a standard and a high performance fans is identical. Prerequisites NOTE: Opening or removing the system cover when the system is on may expose you to a risk of electric shock. Exercise utmost care while removing or installing cooling fans.

  • Page 96: Removing The Right External Fan

    Figure 52. Installing a middle cooling fan Next steps 1. Follow the procedure listed in After working inside your system on page 67. Removing the right external fan Prerequisites NOTE: Opening or removing the system cover when the system is on may expose you to a risk of electric shock. Exercise utmost care while removing or installing cooling fans.

  • Page 97: Installing The Right External Fan

    Figure 53. Removing the right external fan Next steps Installing the right external fan. Installing the right external fan Prerequisites NOTE: The procedure to install the left external fan is similar to installing the right rear fan. Follow the safety guidelines listed in Safety instructions on page 66.

  • Page 98: Cooling Fan (Middle Fan) Assembly

    Cooling fan (middle fan) assembly Removing the middle cooling fan assembly Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 66. 2. Follow the procedure listed in Before working inside your system on page 67. Steps 1. Lift the release levers to unlock the cooling fan assembly from the system. 2.

  • Page 99: Flex Bays

    2. Lower the cooling fan assembly into the system until the cooling fan connectors engage with the connectors on the system board. 3. Press the release levers to lock the cooling fan assembly into the system. Figure 56. Installing the middle cooling fan assembly Next steps 1.

  • Page 100: Installing A Nvme Drive Bay Or Flex Bay

    Figure 57. Removing a NVMe drive bay or flex bay Next steps Installing the NVMe drive bay or flex bay. Installing a NVMe drive bay or flex bay Prerequisites NOTE: The procedure to install the flex bay is identical to installing the NVMe drive bay. Follow the safety guidelines listed in Safety instructions on page 66.

  • Page 101: Optical Drives And Tape Drives

    Figure 58. Installing a NVMe drive bay or flex bay Next steps Install the backplane to the NVMe drive bay or flex bay. 2. Connect the slim optical drive and the back plane cables. 3. Follow the procedure listed in After working inside your system on page 67.

  • Page 102: Installing The Optical Or Tape Drive Blank

    Steps 1. To remove the drive blank, slide the release latch down to release the drive blank. 2. Push the drive blank to slide it out of the drive bay. NOTE: Blanks must be installed on empty optical drive or tape drive slots to maintain FCC certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system.

  • Page 103: Removing The Optical Drive Cage Or Tape Drive

    Figure 60. Installing the optical or tape drive blank Next steps 1. If removed, install the front bezel. 2. Follow the procedure listed in After working inside your system on page 67. Removing the optical drive cage or tape drive Prerequisites NOTE: The procedure to remove the optical drive cage is identical to removing a tape drive.

  • Page 104: Installing The Optical Drive Cage Or Tape Drive

    Figure 61. Removing the optical drive cage or tape drive Next steps Install the optical drive cage or tape drive. Installing the optical drive cage or tape drive Prerequisites NOTE: The procedure to install the optical drive cage is the same as installing the tape drive. Follow the safety guidelines listed in Safety instructions on page 66.

  • Page 105: Removing The Slim Optical Drive

    Figure 62. Installing the optical drive cage or tape drive Next steps 1. If removed, install the front bezel. 2. Follow the procedure listed in After working inside your system on page 67. Removing the slim optical drive The procedure to remove the slim optical drive blank is similar to removing the slim optical drive. Prerequisites 1.

  • Page 106: Installing The Slim Optical Drive

    Figure 63. Removing the slim optical drive blank Next steps Install the slim optical drive or the optical drive blank. Installing the slim optical drive The procedure to install the optical drive blank is similar to installing the slim optical drive. Prerequisites Follow the safety guidelines listed in Safety instructions...

  • Page 107: Nvdimm-N Battery

    Figure 64. Installing the slim optical drive blank Next steps Install the optical drive cage. 2. Follow the procedure listed in After working inside your system on page 67. NVDIMM-N battery Removing the NVDIMM-N battery Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 66.

  • Page 108: Installing The Nvdimm-N Battery

    Figure 65. Removing the NVDIMM-N battery Next steps Install the NVDIMM-N battery. Installing the NVDIMM-N battery Prerequisites CAUTION: To avoid damage to the battery connector, you must firmly support the connector while installing or removing a battery. Follow the safety guidelines listed in Safety instructions on page 66.

  • Page 109: System Memory

    Figure 66. Installing the NVDIMM-N battery Next steps 1. Install the NVDIMM-N battery cage. 2. Follow the procedure listed in After working inside your system on page 67. System memory System memory guidelines The PowerEdge systems support DDR4 Registered DIMMs (RDIMMs), Load Reduced DIMMs (LRDIMMs), and Non-Volatile DIMMs (NVDIMM-Ns).
  • Page 110 Figure 67. System memory view Table 36. Memory channels Proce Channel 0 Channel 1 Channel 2 Channel 3 Channel 4 Channel 5 ssor Proces Slots A1 and A7 Slots A2 and A8 Slots A3 and A9 Slots A4 and A10 Slots A5 and A11 Slots A6 and A12 sor 1...

  • Page 111: General Memory Module Installation Guidelines

    Table 37. Memory population (continued) DIMM Type DIMMs Operating Frequency Maximum DIMM Rank/ Populated/ Voltage (in MT/s) Channel Channel NVDIMM-N 1.2 V 2933, 2666, 2400, 2133 Single rank NVDIMM population rules ● Maximum of one NVDIMM per channel. ● Maximum of six NVDIMMs per processor ●...

  • Page 112: Nvdimm-N Memory Module Installation Guidelines

    ● All slots on configurations 3, 6, 9, and 12 can be used, but a maximum of 12 NVDIMM-Ns can be installed in a system. NOTE: NVDIMM-N memory slots are not hot-pluggable. For more information about the supported NVDIMM-N configurations, see the NVDIMM-N User Guide at www.dell.com/ poweredgemanuals. Table 38. Supported NVDIMM-N for dual processor configurations Configuration...

  • Page 113: Mode-Specific Guidelines

    Table 38. Supported NVDIMM-N for dual processor configurations (continued) Configuration Description Memory population rules RDIMMs NVDIMM-N Configuration 8 22x 32 GB RDIMMs, 4x Same for all 12x RDIMM Processor1 {A7, A8} NVDIMM-Ns configurations. See Processor2 {B7, B8} Configuration 1. Configuration 9 20x 32 GB RDIMMs, 4x Processor1 {A11, 12} Processor1 {A1, 2, 3, 4, 5, 6, 7,...
  • Page 114 Dell Fault Resilient Mode The Dell Fault Resilient Mode if enabled, the BIOS creates an area of memory that is fault resilient. This mode can be used by an OS that supports the feature to load critical applications or enables the OS kernel to maximize system availability.
  • Page 115 Table 40. Memory population rules (continued) Processor Configuration Memory population Memory population information NOTE: Odd number of DIMMs will result in unbalanced memory configurations, which in turn will result in performance loss. It is recommended to populate all memory channels identically with identical DIMMs for best performance.

  • Page 116: Removing A Memory Module

    Table 40. Memory population rules (continued) Processor Configuration Memory population Memory population information Multi rank sparing ● DIMMs must be populated in the order A{1}, B{1}, population order specified. A{2}, B{2}, ● Requires three ranks or more per channel. A{3}, B{3}, A{4}, B{4}, A{5}, B{5}, A{6}, B{6}...

  • Page 117: Installing A Memory Module

    Next steps Install the memory module. 2. If you are removing the memory module permanently, install a memory module blank. The procedure to install a memory module blank is similar to that of the memory module. Installing a memory module The procedure for installing a DIMM module and an NVDIMM-N module is identical.

  • Page 118: Processors And Heat Sinks

    For more information on the memory slot locations, see the System memory population topic. Next steps Install the air shroud. 2. Follow the procedure listed in After working inside your system on page 67. 3. To verify if the memory module has been installed properly, press F2 and navigate to System Setup Main Menu > System BIOS >...

  • Page 119: Removing The Processor From The Processor And Heat Sink Module

    Figure 70. Removing the processor and heat sink module Next steps Install the PHM. Removing the processor from the processor and heat sink module Prerequisites NOTE: Only remove the processor from the processor and heat sink module if you are replacing the processor or heat sink. This procedure is not required when replacing a system board.
  • Page 120 2. Insert a flat blade screwdriver into the release slot marked with a yellow label. Twist (do not pry) the screwdriver to break the thermal paste seal. 3. Push the retaining clips on the processor bracket to unlock the bracket from the heat sink. Figure 71.

  • Page 121: Installing The Processor Into A Processor And Heat Sink Module

    Installing the processor into a processor and heat sink module Prerequisites Follow the safety guidelines listed in Safety instructions on page 66. Steps 1. Place the processor in the processor tray. NOTE: Ensure that the pin 1 indicator on the processor tray is aligned with the pin 1 indicator on the processor. 2.
  • Page 122 Figure 74. Applying thermal grease on top of the processor 5. Place the heat sink on the processor and push down on the base of the heat sink until the bracket locks onto the heat sink. NOTE: ● Ensure that the two guide pin holes on the bracket match the guide holes on the heat sink. ●...

  • Page 123: Installing A Processor And Heat Sink Module

    Figure 75. Installing the heat sink onto the processor Next steps Install the processor and heat sink module. Install the air shroud. 3. Follow the procedure listed in After working inside your system on page 67. Installing a processor and heat sink module Prerequisites CAUTION: Never remove the heat sink from a processor unless you intend to replace the processor.
  • Page 124 NOTE: Ensure that the PHM is held parallel to the system board to prevent damaging the components. 2. Push the blue retention clips inward to allow the heat sink to drop into place. 3. Using the Torx #T30 screwdriver, tighten the screws on the heat sink in the order below: a.

  • Page 125: Expansion Card Holder

    Expansion card holder Removing the expansion card holder Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 66. 2. Follow the procedure listed in Before working inside your system on page 67. Steps 1. Press the tab and slide the expansion card holder up. 2.

  • Page 126: Gpu Card Holder (Optional)

    Next steps 1. Follow the procedure listed in After working inside your system on page 67. GPU card holder (optional) GPU card restriction The restrictions for GPU card is listed below: ● Requires cooling fan assembly (middle high-performance fans) and 1 or 2 external fans. ●...

  • Page 127: Installing The Optional Gpu Card Holder

    Figure 79. Removing the GPU card holder Next steps Install the optional GPU card holder. Installing the optional GPU card holder Prerequisites Follow the safety guidelines listed in Safety instructions on page 66. Steps Align the GPU card holder with the slots and the guide pin on the system, and push the GPU card holder down until it locks in place.

  • Page 128: Expansion Cards

    Figure 80. Installing the optional GPU card holder Next steps Install the air shroud. 2. Follow the procedure listed in After working inside your system on page 67. Expansion cards Expansion card installation guidelines The following table describes the supported expansion cards: Table 41.

  • Page 129: Expansion Card Slot Priority

    Card Type Slot Priority Maximum Priority Allowed 1 or 2 CPU, no GPU (no Dell PowerEdge Express Flash (PCIe SSD) Bridge 1, 3 external fan) RAID (H330), RAID (H730P) RAID (H740P) 0, 1 RAID (H840), BOSS 4, 7, 1, 6, 8...

  • Page 130: Removing A Expansion Card

    HBA330 0, 1, 3 PCIe SSD 1, 3, 7, 8, 6, 4 2 CPU, 2 External fans Dell PowerEdge Express Flash (PCIe SSD) Bridge 1, 3 GPUs 3, 6, 8, 1 RAID (H330), RAID (H730) RAID (H740) 0, 1 ,3...

  • Page 131: Installing An Expansion Card

    Steps 1. If installed, disconnect the data cables from the PERC card and/or the power cables from the GPU card. 2. Press the expansion card latch and push down the latch to open it. 3. Hold the expansion card by its edge, and pull the card up to remove it from the expansion card connector and the system. 4.
  • Page 132 Remove the expansion card holder. Steps 1. Unpack the expansion card and prepare it for installation. For instructions, see the documentation accompanying the card. 2. Open the expansion card latch adjacent to the slot you want to install the expansion card. 3.

  • Page 133: M.2 Ssd Module

    M.2 SSD module Removing the M.2 SSD module Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 66. 2. Follow the procedure listed in Before working inside your system on page 67. Remove the air shroud. 4. Remove the BOSS card. NOTE: Removing the BOSS card is similar to the procedure for removing an expansion card riser.

  • Page 134: Optional Microsd Or Vflash Card

    Figure 86. Installing the M.2 SSD module Next steps 1. Install the BOSS card. NOTE: Installing the BOSS card is similar to installing the expansion card riser. Install the air shroud. 3. Follow the procedure listed in After working inside your system on page 67.

  • Page 135: Installing The Microsd Card

    Figure 87. Removing the MicroSD card from the slot NOTE: Temporarily label each MicroSD card with its corresponding slot number after removal. Next steps Install a MicroSD card. Installing the MicroSD card Prerequisites Follow the safety guidelines listed in Safety instructions on page 66.

  • Page 136: Optional Idsdm Or Vflash Module

    Figure 88. Installing the MicroSD card Next steps 1. Follow the procedure listed in After working inside your system on page 67. Optional IDSDM or vFlash module Removing the optional IDSDM or vFlash module Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 66.

  • Page 137: Installing Optional Idsdm Or Vflash Module

    Figure 89. Removing the optional IDSDM/vFlash module NOTE: There are two dip switches on the IDSDM/vFlash module for write-protection. Next steps Install the optional IDSDM/vFlash card. Installing optional IDSDM or vFlash module Prerequisites Follow the safety guidelines listed in Safety instructions on page 66.

  • Page 138: Backplane

    ● 8 x 3.5 inch SAS/SATA backplane ● 18 x 3.5 inch SAS/SATA backplane ● 8 x 2.5 inch Dell PowerEdge Express Flash (NVMe) backplane ● 16 x 2.5 inch SAS/SATA backplane with the optional additional backplanes below: ○ 8 x 2.5 inch NVMe backplane ○...
  • Page 139 Figure 91. 16 x 2.5 SAS/SATA backplane 1. backplane power connector A [J_BP_PWR_A] 2. backplane power connector B [J_BP_PWR_B] 3. optical drive power connector [J_ODD_PWR] 4. backplane signal connector [J_BP_SIG] 5. SAS A0 connector [J_SAS_A0] 6. SAS B0 connector [J_SAS_B0] 7.

  • Page 140: Removing A Backplane

    Figure 94. 8 x 3.5 SAS/SATA backplane 1. optical drive power connector [J_ODD1] 2. backplane power connector [J_BP_PWR_A] 3. SAS A0 connector [J_BP_SIG] 4. backplane signal connector [J_SAS_A0] 5. SAS B0 connector [J_SAS_B0] Removing a backplane Prerequisites CAUTION: To prevent damage to the drives and backplane, you must remove the hard drives from the system before removing the backplane.

  • Page 141: Installing A Backplane

    Figure 95. Removing a backplane Next steps Install a backplane. Installing a backplane Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 66. 2. Follow the procedure listed in Before working inside your system on page 67. Steps 1.

  • Page 142: Backplane Cabling

    Figure 96. Installing a backplane Next steps 1. If removed, install the middle cooling fan assembly. Install the drives into their original slots. 3. Follow the procedure listed in After working inside your system on page 67. Backplane cabling Figure 97. 2.5 inch x32 SAS/SATA to internal PERC and PERC adapter 1.
  • Page 143 5. PERC adapter 6. SAS cable (BP: J_SAS_A0 to internal PERC card) 7. SAS cable (BP: J_SAS_B0 to internal PERC card) 8. 2.5 inch x 16 backplane Figure 98. 2.5 inch x16 SAS/SATA to internal PERC with 2.5 inch x8 NVMe to PCIe bridge 1.
  • Page 144 Figure 99. 3.5 inch x8 SAS/SATA to internal PERC 1. SAS cable (BP: SAS_A0 to internal PERC card: SAS_A) 2. SAS cable (BP: SAS_B0 to internal PERC card: SAS_B) 3. internal PERC 4. 3.5 inch x8 SAS/SATA backplane Figure 100. 3.5 inch x8 onboard SAS controller 1.

  • Page 145: Integrated Storage Controller Card

    Figure 101. 3.5 inch x18 internal PERC 1. SAS cable (BP: SAS_A0 to internal PERC card: SAS_A) 2. SAS cable (BP: SAS_B0 to internal PERC card: SAS_B) 3. internal PERC card 4. 3.5 inch x18 SAS/SATA backplane Integrated storage controller card Removing the integrated storage controller card Prerequisites 1.

  • Page 146: Installing The Integrated Storage Controller Card

    Figure 102. Removing the integrated storage controller card Next steps Install the integrated storage controller card. Installing the integrated storage controller card Prerequisites Follow the safety guidelines listed in Safety instructions on page 66. Steps 1. Connect the data cables from the integrated storage controller. 2.

  • Page 147: System Battery

    System battery Replacing the system battery Prerequisites WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer. For more information, see the safety information that shipped with your system.

  • Page 148: Optional Internal Usb Memory Key

    Optional internal USB memory key Replacing the optional internal USB memory key Prerequisites CAUTION: To avoid interference with other components in the server, the maximum permissible dimensions of the USB memory key are 15.9 mm wide x 57.15 mm long x 7.9 mm high. 1.
  • Page 149 Figure 106. Removing the control panel assembly 4. To remove the information tag, perform the following steps: a. Locate and press the tabs on the information tag. b. Push the information tag out of the slot to remove it from the control panel. NOTE: Retain the information tag to replace it in the new control panel.

  • Page 150: Installing The Control Panel Assembly

    Installing the control panel assembly Prerequisites Follow the safety guidelines listed in Safety instructions on page 66. Steps 1. Replace the blank information tag in the new control panel with the information tag retained from the old control panel. Figure 108. Installing the information tag 2.

  • Page 151: Trusted Platform Module

    Next steps Install the cooling fan assembly. 2. Follow the procedure listed in After working inside your system on page 67. Trusted Platform Module Upgrading the Trusted Platform Module Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 66. 2.

  • Page 152: Initializing Tpm For Bitlocker Users

    Figure 110. Installing the TPM Next steps Install the system board. 2. Follow the procedure listed in After working inside your system on page 67. Initializing TPM for BitLocker users Steps Initialize the TPM. For more information, see . The TPM Status changes to Enabled, Activated. Initializing the TPM 1.2 for TXT users Steps 1.
  • Page 153 CAUTION: Do not attempt to remove the TPM plug-in module from the system board. Once the TPM plug-in module is installed, it is cryptographically bound to that specific system board. Any attempt to remove an installed TPM plug-in module breaks the cryptographic binding, and it cannot be reinstalled or installed on another system board.

  • Page 154: Installing The System Board

    Figure 112. Removing the system board Next steps Install the system board. Installing the system board Prerequisites Follow the safety guidelines listed in Safety instructions on page 66. Steps 1. Unpack the new system board assembly. CAUTION: Do not lift the system board by holding a memory module, processor, or other components. CAUTION: Take care not to damage the system identification button while placing the system board into the chassis.
  • Page 155 Re-enable the Trusted Platform Module (TPM). For more information, see the Upgrading the Trusted Platform Module section. 5. Import your new or existing iDRAC Enterprise license. For more information, see Integrated Dell Remote Access Controller User's Guide , at www.dell.com/poweredgemanuals. Installing and removing system components...
  • Page 156 Restoring the Service Tag using Easy Restore The easy restore feature allows you to restore your service tag, license, UEFI configuration, and the system configuration data after replacing the system board. All data is backed up in a backup flash device automatically. If BIOS detects a new system board, and the service tag in the backup flash device, BIOS prompts the user to restore the backup information.

  • Page 157: Power Interposer Boards

    Power interposer boards Main and GPU power interposer boards connectors Figure 114. Main power interposer board 1. backplane 1 power connector [J_BP1] 2. backplane 0 power connector [J5] 3. P2 power connector [J3] 4. P1 power connector [J_BP0] 5. backplane 2 power connector [J_BP2] 6.

  • Page 158: Removing The Gpu Power Interposer Board

    Removing the GPU power interposer board Prerequisites 1. Follow the safety guidelines listed in Safety instructions on page 66. 2. Follow the procedure listed in Before working inside your system on page 67. Remove the power supply units (PSUs). Remove the system board.

  • Page 159: Removing The Main Power Interposer Board

    Figure 117. Installing the GPU power interposer board Next steps Install the system board. Install the PSUs. 3. Follow the procedure listed in After working inside your system on page 67. Removing the main power interposer board Prerequisites CAUTION: To prevent damage to the main power interposer board (PIB), you must remove the power supply units (PSUs) from the system before removing the PIBs.

  • Page 160: Installing The Main Power Interposer Board

    Next steps Install the main power interposer board. Installing the main power interposer board Prerequisites Follow the safety guidelines listed in Safety instructions on page 66. Steps 1. Align the screw holes on the main power interposer board (PIB) with the holes on the system chassis. 2.
  • Page 161 3. Lay the system on a flat, stable surface. Remove the system cover. 5. If installed, remove the system feet caster wheels. Steps 1. Remove the system top cover. 2. Remove the control-panel assembly. 3. Install the rack slide cover by performing the following steps: a.
  • Page 162 Figure 122. Installing the system ears Next steps Install the system cover. 2. Install the system in the rack. For more information, see the Rack Installation Guide that is shipped with your system. 3. Follow the procedure listed in After working inside your system on page 67.

  • Page 163: Chapter 6: System Diagnostics

    System diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without using additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.

  • Page 164: System Diagnostic Controls

    System diagnostic controls Menu Description Configuration Displays the configuration and status information of all detected devices. Results Displays the results of all tests that are run. System health Provides the current overview of the system performance. Event log Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one event description is recorded.

  • Page 165: Chapter 7: Getting Help

    Dell EMC product catalog. Availability varies by country and product, and some services may not be available in your area. To contact Dell EMC for sales,...

  • Page 166: Quick Resource Locator For Poweredge T640

    Dell EMC. This information is used by Dell EMC Technical Support to troubleshoot the issue. ● Proactive contact — A Dell EMC Technical Support agent contacts you about the support case and helps you resolve the issue.

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