HP StorageWorks XP20000/XP24000 - Disk Array Owner's Manual

Hp storageworks xp24000/xp20000 disk array owners guide (ae131-96072, december 2009)
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HP StorageWorks
XP24000/XP20000 Disk Array Owner's Guide
Abstract
This guide describes the operation of the HP StorageWorks XP24000/XP20000 Disk Arrays. Topics include a
description of the disk array hardware, instructions on how to manage the disk array, descriptions of the disk
array control panel and LED indicators, troubleshooting, and regulatory statements. The intended audience is
a storage system administrator or authorized service provider with independent knowledge of HP StorageWorks
XP storage systems and Remote Web Console.
Part number: AE131-96072
Third edition: December 2009

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Summary of Contents for HP StorageWorks XP20000/XP24000 - Disk Array

  • Page 1 HP StorageWorks XP24000/XP20000 Disk Array Owner's Guide Abstract This guide describes the operation of the HP StorageWorks XP24000/XP20000 Disk Arrays. Topics include a description of the disk array hardware, instructions on how to manage the disk array, descriptions of the disk array control panel and LED indicators, troubleshooting, and regulatory statements.
  • Page 2 Legal and notice information © Copyright 2008-2009 Hewlett-Packard Development Company, L.P. Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S.
  • Page 3: Table Of Contents

    Contents 1 Overview of the HP XP24000/XP20000 Disk Array ....... 7 Outstanding performance, capacity, and reliability ................. 7 Continuous data availability ......................7 Nondisruptive service and upgrades ..................... 8 Connectivity ..........................8 Scalability ..........................9 XP24000 basic configuration ....................9 XP20000 basic configuration ....................
  • Page 4 Humidity specifications ....................... 31 Mechanical vibration specifications ..................32 XP24000/XP20000 AC line voltage requirements ..............32 3 Operating the HP XP24000/XP20000 Disk Array ....... 35 General safety guidelines ......................35 Managing the disk array ......................37 Control panel and LED descriptions ..................... 38 Powering down the disk array ....................
  • Page 5 Figures Disk array simplified SAN connection ................9 XP24000 system architecture ..................22 XP20000 system architecture ..................23 Disk array frames ....................23 Front and rear PCB clusters in the DKC ............... 24 Disk drive installation in the HDU box ................ 26 DKA and HDU interconnections ................
  • Page 6 Tables Remote Web Console-based software for XP24000/XP20000 disk arrays ..... 12 Host/Server-based software for the XP24000/XP20000 disk arrays ......15 XP Command View Advanced Edition Software for XP24000/XP20000 disk arrays ..16 XP24000 selected hardware specifications ..............28 XP20000 selected hardware specifications ..............30 XP24000/XP20000 temperature specifications ............
  • Page 7: Overview Of The Hp Xp24000/Xp20000 Disk Array

    1 Overview of the HP XP24000/XP20000 Disk Array This disk array is part of the HP StorageWorks XP series of high-performance RAID-capable disk array systems used to store large quantities of data in an efficient and secure manner. XP disk arrays support multiple operating systems, platforms, and RAID groups.
  • Page 8: Nondisruptive Service And Upgrades

    NOTE: Although access to data is not compromised, the failure of a key component can cause a temporary reduction in disk array performance. Nondisruptive service and upgrades Without disrupting normal disk array operations (if alternate pathing is used), an HP support representative can: Remove, service, repair, or replace hardware subassemblies Use the built-in service processor (SVP) to upgrade microcode...
  • Page 9: Scalability

    Figure 1 Disk array simplified SAN connection Scalability The disk arrays are scalable to accommodate your current and future storage capacity needs. XP24000 basic configuration The XP24000 configuration consists of a disk control frame (primary rack) that can have 128HDDs and zero to 4 disk array frames (DKU) that can each have 256 HDDs for a total of 1152 hard drives.
  • Page 10: Adding Storage

    One 60–disk chassis Adding storage You can add more disk chassis in this order: R0, R1, R2, and R3. Each disk chassis contains 60 hard disk drives. Your HP support representative can add disk chassis and disk drives online with no interruptions to applications or hosts.
  • Page 11: Web-Based Array Management

    Web-based array management The XP disk arrays come with HP StorageWorks XP Remote Web Console, a Java-based interface that runs on the SVP and enables you to manage one disk array. For managing multiple arrays, the optional HP StorageWorks XP Command View Advanced Edition software runs on a Windows-based server and can be accessed using remote web-based clients.
  • Page 12: Required Additional Components

    XP Continuous Track software Remote Web Console software An XP Disk Array Documentation CD (includes owner's guide, OS configuration guides, and software user guides) Site preparation services Installation and configuration services Proactive support for one year Reactive hardware support for two years Software support for one year (included with software title) Required additional components Cache memory...
  • Page 13 Name Description Document HP StorageWorks HP StorageWorks DKA Enables the user to implement encryption for XP24000/XP20000 Disk Encryp- Encryption License Key both open-systems and mainframe data. tion User's Guide Provides “virtual storage capacity” to simplify administration and addition of storage, elimin- HP StorageWorks XP HP StorageWorks ate application service interruptions, and re-...
  • Page 14 Name Description Document Realizes the virtualization of the storage system. Users can connect other storage systems to the HP StorageWorks XP XP24000/XP20000 disk array and access the HP StorageWorks External Storage Soft- data on the external storage system over virtual XP24000/XP20000 External ware devices on the XP24000/XP20000 disk array.
  • Page 15: Host/Server-Based Software For The Xp24000/Xp20000 Disk Arrays

    Name Description Document Allows users to restrict host access to data on HP StorageWorks HP StorageWorks the storage system. Mainframe users can re- XP24000/XP20000 Volume Secur- Volume Security strict host access to LVIs based on node IDs ity User's Guide and logical partition (LPAR) numbers.
  • Page 16: Xp Command View Advanced Edition Software For Xp24000/Xp20000 Disk Arrays

    Name Description Document Operates together with the XP Business Copy feature. Rewrites the OS management information (VTOC, VVDS, Hitachi Dataset and VTOCIX) and dataset name and creates a user Hitachi Dataset Replication Replication (Logic- catalog for a XP Business Copy target volume after a User's Guide: Logical Volume al Volume Divider) split operation.
  • Page 17: Xp24000/Xp20000 Storage Management Software

    Name Description Document HP StorageWorks XP Performance Advisor Collects, monitors, and displays in-depth Software command-line user interface user HP Storage- performance data at the component level guideHP StorageWorks XP Performance Works XP Per- (LDEV, CHA, DKA, and DKC). Includes XP- Advisor Software installation guideHP Stor- formance Ad- Watch, a real-time troubleshooting tool to...
  • Page 18: Data Archive And Migration Software

    Data archive and migration software HP's email, file, database, and medical image archiving software enables you to comply with data retention and retrieval requirements, improve application performance, and reduce costs by efficiently migrating infrequently accessed or less valuable data to lower cost storage. Performance management software XP performance management software allows you to monitor and set thresholds for disk usage, define policies for allocating storage to hosts, and automatically migrate impacted data volumes to lower...
  • Page 19 Hitachi ShadowImage™ for Mainframe Hitachi TrueCopy™ for Mainframe Hitachi Universal Replicator™ for Mainframe XP24000/XP20000 Disk Array Owner's Guide...
  • Page 20 Overview of the HP XP24000/XP20000 Disk Array...
  • Page 21: Hardware Description Of The Hp Xp24000/Xp20000 Disk Array

    2 Hardware description of the HP XP24000/XP20000 Disk Array The HP StorageWorks XP series of disk arrays are high-performance RAID-capable disk array systems used to store large quantities of data in an efficient and secure manner. There are no single points of failure in the disk arrays. They include redundant logic assemblies, controllers, power supplies, and dual-ported RAID disk drives, all of which can be removed or replaced without interrupting access to data.
  • Page 22: Xp20000 System Architecture

    Figure 2 XP24000 system architecture XP20000 system architecture Figure 3 shows, the basic XP20000 disk array consists of three main sections: the power supply, a DKC, and a DKU. The power supply section consists of the AC-DC power supplies and battery boxes. The DKC consists of the channel adapters (CHAs), disk adapters (DKAs), cache memory adapters (CMAs), and shared memory adapters (SMAs).
  • Page 23: Physical Assemblies

    Figure 3 XP20000 system architecture Physical assemblies The XP24000 disk array includes the following major hardware assemblies (see Figure One disk control frame (DKC) Zero to four disk array frames (DKUs) To monitor and manage the array, a management server supplied by the customer is also required. The following figure shows the disk array with the maximum of four DKUs.
  • Page 24: Disk Control Frame

    Disk control frame The DKC controls the disk array. It contains the control panel, connection hardware, power supplies, SVP, and control boards for the disk array. It also contains up to 128 disk drives for the XP24000 and contains up to 120 disk drives for the XP20000. DKC clusters As the following figure shows, power and PCBs in the DKC are organized into two independent and redundant clusters.
  • Page 25: Unit Emergency Power Off Switch

    Unit emergency power off switch The UNIT EMERGENCY POWER OFF switch is located on the back of the DKC cabinet. For more information about this switch, see “Emergency power off” on page 41. Service Processor (SVP) The Service Processor inside the controller performs these functions: Collects performance data on the system for diagnostic testing and analysis Provides your HP support representative with maintenance access to the system Hosts system management software...
  • Page 26: Raid Options

    Figure 6 Disk drive installation in the HDU box Figure 7 shows how the disk adapters connect to the HDUs in a fully expanded system. Figure 7 DKA and HDU interconnections RAID options The disk array supports RAID1 (2D+2D or 4D+4D), RAID5 (3D+1P or 7D+1P), and RAID6 (6D+2P) array groups.
  • Page 27: Backup Batteries

    Figure 8 Intermixed RAID groups Backup batteries The XP24000/XP20000 disk arrays use batteries and two modes of backup operation to provide backup power protection for cache memory, shared memory, the DKAs, CHAs, and disk drives. If AC input power is lost, the disk array continues normal operation for 200 ms or 1 minute, depending on whether the disk array is set for Backup Mode or De-stage Mode.
  • Page 28: Operating Specifications

    Figure 9 Battery de-staging and backup modes When AC power is restored, the disk array powers on again automatically if the AUTO POWER-ON jumper is set to ENABLE. If the jumper is set to DISABLE, the disk array must be manually powered on again using the control panel PS ENABLE and PS ON/OFF switches.
  • Page 29 Feature Specification 332 TB (where 1 TB = 10 bytes) Maximum storage capacity (not including (Usable storage is always less than the maximum raw storage external storage) capacity.) Cache 4 to 512 GB 73 GB 15000 RPM FC 73 GB Solid State 146 GB 15000 RPM FC 146 GB Solid State 200 GB Solid State...
  • Page 30: Xp20000 Selected Hardware Specifications

    Feature Specification LUNs per port Up to 1024 Table 5 XP20000 selected hardware specifications Feature Specification Power Single-phase, 50 or 60 Hz DKC/DKU One XP20000 DKC, zero to one XP20000 DKU Maximum hard disk drives Maximum spare disk drives Maximum array groups/subsystem 69.2 TB (where 1 TB = 10 bytes) Maximum storage capacity (excluding...
  • Page 31: Temperature Specifications

    Feature Specification SVP code XP20000-specific High-availability secondary SVP Optionally available RAID1 (2D+2D) RAID1 (4D+4D) RAID5 (3D+1P) RAID level RAID5 (7D+1P) RAID6 (6D+2P) LDEVs Up to 64K LUNs per port Up to 1024 Temperature specifications Table 6 XP24000/XP20000 temperature specifications Temperature range type Range Recommended operating temperature 21 to 24 degrees C, 70 to 75 degrees F...
  • Page 32: Mechanical Vibration Specifications

    Noncondensing relative humid- Humidity range type ity (RH) Shipping and storage humidity range (product packed in factory packing) 5% to 95% Mechanical vibration specifications Maximum operating acceleration is 0.05G at a frequency range of 10 to 300 Hz. XP24000/XP20000 AC line voltage requirements Each DKC or DKU has two or four power cords.
  • Page 33: Xp24000 Dkc Power Specifications For 30-Amp, 50 Or 60 Hz, Three-Phase

    Parameter 200 VAC 208 VAC 220 VAC 230 VAC 240 VAC 50/60 Hz 60 Hz 50 Hz 50/60 Hz 50 Hz Number of circuit breakers Table 10 XP24000 DKC power specifications for 30-amp, 50 or 60 Hz, three-phase Parameter 50/60 60 Hz 50 Hz 50/60...
  • Page 34: Xp24000 Dku Power Specifications For 30-Amp, 50 Or 60 Hz, Three-Phase

    Parameter 200 VAC 208 VAC 220 VAC 230 VAC 240 VAC 50/60 Hz 60 Hz 50 Hz 50/60 Hz 50 Hz Number of circuit breakers Table 13 XP24000 DKU power specifications for 30-amp, 50 or 60 Hz, three-phase Parameter 50/60 60 Hz 50 Hz 50/60...
  • Page 35: Operating The Hp Xp24000/Xp20000 Disk Array

    3 Operating the HP XP24000/XP20000 Disk Array During normal operations, the disk array does not require your intervention and you should not attempt to open the disk array cabinets. The disk array reports any service information messages (SIMs) to the SVP and the Device Manager server.
  • Page 36 CAUTION: Disk array maintenance must be done only by trained and qualified HP support representatives. Only an HP support representative can power off the disk array, except in an emergency. CAUTION: Do not perform any procedures not described in this guide. If you have any questions or concerns, contact your HP support representative.
  • Page 37: Managing The Disk Array

    Managing the disk array The Remote Web Console software allows browser-based management of a single disk array. You can install the optional HP StorageWorks XP Array Manager software and the HP StorageWorks Command View XP Advanced Edition software on an optional management server to enable additional management capabilities, including the ability to manage multiple arrays.
  • Page 38: Control Panel And Led Descriptions

    Control panel and LED descriptions Once the disk array is powered on and running normally, no user operations are required at the control panel, except when you are instructed by your HP support representative. Figure 11 shows the control panel location and layout. Table 16 explains the control panel functions.
  • Page 39 Item Label Indicator Description During normal operation, this LED should be off. ON: One or more of the following: DKC DC power is under voltage. DC power is over current. The temperature is abnormally high. SUB-SYSTEM An unrecoverable failure has occurred. If the disk LED (Red) ALARM array is set up for remote support, your HP support...
  • Page 40: Powering Down The Disk Array

    Item Label Indicator Description During normal operation, this LED should be on. ON: The disk array is plugged in and receiving power from the primary AC outlet. The SVP is receiving BS-ON power from the outlet. LED (Amber) OFF: The disk array is not receiving power from the primary AC outlet.
  • Page 41: Planned Power Off

    Planned power off Occasionally, you may need to plan a site power outage, such as during alterations to the data center, inspections, or work by the electric company. If a scheduled power outage will affect the disk array, contact your HP support representative to schedule a planned power off. CAUTION: Only a trained HP support representative can shut down and power off the disk array.
  • Page 42: Recovering From An Unplanned Power Outage

    Pull the switch up and then out towards you. The disk array shuts down immediately. The UNIT EMERGENCY POWER OFF switch mechanically locks itself in the off position to prevent anyone from restoring power in a potentially hazardous situation. WARNING! The UNIT EMERGENCY POWER OFF switch provides only partial power off capability.
  • Page 43: Automatic Restart When Power Is Restored

    Move the PS ON/OFF switch to the ON position. The following LED power sequence occurs: BS-ON turns amber. PS-ON turns green. SUB-SYSTEM MESSAGE may turn amber if the disk array is not configured for remote support. This indicates the system has produced a service information message because of the power outage.
  • Page 44 Operating the HP XP24000/XP20000 Disk Array...
  • Page 45: Troubleshooting The Hp Xp24000/Xp20000 Disk Array

    4 Troubleshooting the HP XP24000/XP20000 Disk Array Service information messages The system generates service information messages (SIMs) to identify normal operations, service requirements, and failures. SIMs are generated by the SVP and the system microprocessors. Your HP support representative uses the SIMs to monitor and troubleshoot the system as explained below. You can view SIMs using the system's management software.
  • Page 46: Failure Reporting Process

    Figure 13 Failure reporting process 1. A failure is detected in the system. 2. The failure is reported to the system. 3. The system stores the failure information in the system log. 4. The generated SIMs are stored on the system for use by HP technical support representatives, and logged on the management server as remote SIMs (R-SIMs).
  • Page 47: Support And Other Resources

    5 Support and other resources Related documentation The following documents provide related information: HP StorageWorks XP24000/XP20000 Disk Array Site Preparation Guide HP StorageWorks XP24000/XP20000 Remote Web Console User's Guide HP StorageWorks XP Disk Array Mainframe Host Attachment and Operations Guide You can find these documents on the HP Manuals website: http://www.hp.com/support/manuals In the Storage section, click Disk Storage Systems and then select a product.
  • Page 48: Subscription Service

    WARNING! To reduce the risk of personal injury or damage to equipment: Extend leveling jacks to the floor. Ensure that the full weight of the rack rests on the leveling jacks. Install stabilizing feet on the rack. In multiple-rack installations, fasten racks together securely. Extend only one rack component at a time.
  • Page 49: Regulatory Statements For The Hp Xp24000/Xp20000 Disk Array

    Hewlett-Packard could result in the product not meeting the Class A limits, in which case the FCC could void the user's authority to operate the equipment.
  • Page 50: Iec Statement (Worldwide)

    IEC statement (worldwide) This is a Class A product. In a domestic environment this product may cause radio interference, in which case the user may be required to take adequate measures. EMC statement (Canada) This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
  • Page 51: Harmonics Conformance (Japan)

    Harmonics conformance (Japan) German noise declaration XP24000/XP20000: Schalldruckpegel Lp = 70 dB(A) Am Arbeitsplatz (operator position) Normaler Betrieb (normal operation) Nach ISO 7779:1988 / EN 27779:1991 (Typprüfung) Laser safety When equipped with native Fibre Channel adapters, this product contains a laser internal to the Optical Link Module (OLM) contained on the Channel Adapter boards for connection to a fibre communications network.
  • Page 52: European Weee Statements

    European WEEE statements Czech Danish Dutch English Regulatory statements for the HP XP24000/XP20000 Disk Array...
  • Page 53 Estonian Finnish French German XP24000/XP20000 Disk Array Owner's Guide...
  • Page 54 Greek Hungarian Italian Latvian Regulatory statements for the HP XP24000/XP20000 Disk Array...
  • Page 55 Lithuanian Polish Portuguese Slovak XP24000/XP20000 Disk Array Owner's Guide...
  • Page 56 Slovenian Spanish Swedish Regulatory statements for the HP XP24000/XP20000 Disk Array...
  • Page 57: Glossary For The Hp Xp24000/Xp20000 Disk Array

    Glossary for the HP XP24000/XP20000 Disk Array Array control processor. On some XP models, such as the XP12000, the ACP handles the passing of data between the cache and the physical drives. On other XP models, such as the XP10000, this function is handled by the disk adapter on the MIX board.
  • Page 58 Continuous Access The HP StorageWorks XP Continuous Access program, which enables you to replicate data stored on a local disk array to a remote disk array. control unit To organize the storage space attached to the DKC, you can group similarly configured logical devices (LDEVs) with unique control unit images (CUs).
  • Page 59 For example, host mode 08 represents an HP-UX host. hot standby Using two or more servers as a standby in case of a primary server failure. Hewlett-Packard Development Company. Input/output (applies to an operation or device). Local area network. LD, LDEV Logical device.
  • Page 60 mirroring The consistency (usability) of data in a volume (for example, S-VOL). consistency Millimeters. Magnetoresistive. ms, msec Milliseconds. mutual hot Two servers that are poised to cover for each other if necessary. standby system Network attached storage. node Logically speaking, an environment where instances can be executed. Physically, a processor, which is an element of a cluster system.
  • Page 61 RAID1, RAID5 and RAID6. Not all of these RAID levels are supported by all XP family members. Consult the owner's guide or your HP representative for the details of which RAID levels are supported by your specific XP disk array. Random access memory.
  • Page 62 Glossary for the HP XP24000/XP20000 Disk Array...
  • Page 63: Index

    Index DKC, 23, DKU, AC line voltage, document AC power cords, related documentation, archive and migration software, documentation array management, HP website, automatic restart, providing feedback, backup battery operation mode, emergency power off, 36, batteries, backup, 27, emergency power off switch, encryption HP DKA Encryption License Key, environmental specifications,...
  • Page 64 Internet-based remote support, safety guidelines, scalability, service, service information messages, service processor. See SVP, Control Panel Descriptions, software displayed with SIM, and solution integration, during restart, 42, archive and migration, line voltage, data protection and recovery, features, 7, products for XP disk arrays, storage infrastructure, maintenance, remote, storage management,...
  • Page 65 XP Continuous Track, 7, 8, 39, 45, XP24000/XP20000 Disk Array Owner's Guide...

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