NEC PowerMate Enterprise Manual

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PROPRIETARY NOTICE AND LIABILITY DISCLAIMER
The information disclosed in this document, including all designs and related materials, is
the valuable property of NEC Computer Systems Division, Packard Bell NEC, Inc.
(hereinafter "NECCSD, PB NEC") and/or its licensors. NECCSD and/or its licensors, as
appropriate, reserve all patent, copyright and other proprietary rights to this document, in-
cluding all design, manufacturing, reproduction, use, and sales rights thereto, except to the
extent said rights are expressly granted to others.
The NECCSD product(s) discussed in this document are warranted in accordance with the
terms of the Warranty Statement accompanying each product. However, actual
performance of each such product is dependent upon factors such as system configuration,
customer data, and operator control. Since implementation by customers of each product
may vary, the suitability of specific product configurations and applications must be
determined by the customer and is not warranted by NECCSD.
To allow for design and specification improvements, the information in this document is
subject to change at any time, without notice. Reproduction of this document or portions
thereof without prior written approval of NECCSD is prohibited.
FaxFlash is a service mark of NEC Computer Systems Division (NECCSD), Packard Bell NEC, Inc.
NEC, MultiSync, and PowerMate are registered trademarks of NEC Corporation, used under license.
NEC MagicEye is a trademark of Packard Bell NEC, Inc.
All other product, brand, or trade names used in this publication are the trademarks or registered trademarks of their respective trademark
owners.
First Printing — November 1997
Copyright 1997
NEC Computer Systems Division
Packard Bell NEC, Inc.
1414 Massachusetts Avenue
Boxborough, MA 01719-2298
All Rights Reserved

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Summary of Contents for NEC PowerMate Enterprise

  • Page 1 Reproduction of this document or portions thereof without prior written approval of NECCSD is prohibited. FaxFlash is a service mark of NEC Computer Systems Division (NECCSD), Packard Bell NEC, Inc. NEC, MultiSync, and PowerMate are registered trademarks of NEC Corporation, used under license.
  • Page 2: Preface

    This manual contains technical information necessary for servicing and repairing the NEC PowerMate Enterprise computer from NEC Computer Systems Division, Packard Bell NEC, Inc. It contains hardware and interface information for users who need an overview of system design. The manual also includes system setup information, procedures for installing options, and illustrated parts lists.
  • Page 3: Abbreviations

    Abbreviations ampere DMAC DMA controller alternating current disk operating system advanced technology (IBM PC) DRAM dynamic RAM AT attachment error checking and correction ATAPI AT attachment packet interface extended data output Bulletin Board System Enhanced Graphics Adapter binary-coded decimal EPROM erasable and programmable ROM BIOS basic input/output system...
  • Page 4 Abbreviations kilo (1000) quad flat pack kilobyte random-access memory kilogram RAMDAC RAM digital-to-analog converter kilohertz row address strobe pound red green blue light-emitting diode RGBI red green blue intensity least-significant bit read-only memory large-scale integration revolutions per minute mega read milliamps real-time clock maximum...
  • Page 5: Table Of Contents

    Contents Page Preface......................... xvii Abbreviations....................... xix Section 1 Technical Information System Overview ......................1-1 System Board ......................1-6 Processor and Secondary Cache................1-10 System BIOS ......................1-10 I/O Addressing...................... 1-11 System Memory....................1-14 Hardware Monitor ....................1-15 Interrupt Controller....................1-15 Plug and Play ......................
  • Page 6 Contents Fax/Modem Board....................... 1-26 Video Board ........................ 1-26 Video Support ...................... 1-27 Video Playback ..................... 1-27 CD-ROM Reader......................1-28 PCMCIA Device......................1-28 Tape Backup Unit......................1-28 Zip Drive ........................1-29 Sound Board........................ 1-29 Network Boards ......................1-30 SCSI Adapter Board ....................1-30 Specifications.......................
  • Page 7 Monitoring Capabilities ..................2-33 The Chassis Intrusion Notification Feature ............2-33 NEC Auto Backup....................2-34 NEC Select Install CD ....................2-34 Introducing Select Install Options ................. 2-34 Choosing a Restore Program................. 2-35 Rebuilding the Hard Disk and Restoring the Operating System......2-36...
  • Page 8 Auto Rebuild and Restore ................2-36 Custom Rebuild and Restore ................2-41 Restoring the Operating System ................2-47 Restoring Applications ..................2-51 Using the NEC Select Install CD with a SCSI Drive..........2-53 Section 3 Option Installation General Rules for Installing Options................3-2 Precautions ........................
  • Page 9 Contents Cabling an Internal SCSI Device ..............3-31 5 1/4-Inch Storage Device Installation..............3-32 Removing the Front Panel ................3-32 Installing a 5 1/4-Inch Device ................. 3-35 Replacing the Front Panel................3-37 3 1/2-Inch Hard Disk Drive Installation ..............3-38 Removing a 3 1/2-Inch Internal Device............
  • Page 10 viii Contents Blank Panel and Metal Slot Cover Removal ............5-6 Card Guide Removal..................... 5-7 Switch Board/IR Panel Removal ................5-8 DIMM Removal....................5-9 Processor Subsystem Removal ................5-10 5 1/4-Inch Device Removal ................... 5-11 3 1/2-Inch Hard Disk Drive Removal ..............5-13 3 1/2-Inch Diskette Drive Removal ...............
  • Page 11 Quantum Fireball Stratus..................B-3 Seagate Barracuda ....................B-4 Quantum Viking....................B-5 CD-ROM Jumper Settings ................... B-5 NEC 24X CD-ROM Reader.................. B-5 Lite-ON 24X CD-ROM Reader ................B-6 Goldstar 24X CD-ROM Reader ................B-6 56-Kbps Fax/Modem Board Jumper Settings ............... B-6 Zip Drive Jumper Settings....................
  • Page 12 Contents Voltage Selector Switch................. 2-2 Peripheral Connections................... 2-3 Fax/Modem Connections................2-3 Nine-Watt Speaker..................2-4 Right Speaker Connections ................2-5 Audio Connectors on the System Board ............2-6 Audio Connectors on a Sound Board ............. 2-6 Network Connectors ..................2-7 Buttons, Lamps, and the IR Window.............. 2-8 2-10 Basic CD-ROM Reader Controls and Indicators..........
  • Page 13 Contents System Board Sockets and Connectors ............3-11 Removing an AGP Video Board..............3-12 3-10 Insertion/Extraction Latch................3-13 3-11 Removing the System Board ................3-13 3-12 Replacing the System Board................3-14 3-13 Replacing an AGP Video Board ..............3-15 3-14 Removing an AGP Video Board..............
  • Page 14 Contents Removing the AGP Video Board ..............5-3 Expansion Board Removal ................5-4 Front Panel Removal..................5-5 Blank Panel Removal ..................5-6 Locating the Breakaway Panel ............... 5-7 Locating the Switch Board/IR Panel............... 5-8 Removing a DIMM..................5-9 Releasing the Processor Subsystem ..............5-10 Locating the Locking Tabs on the 5 1/4-Inch Device ........
  • Page 15 4.5-GB Seagate Barracuda Ultra Wide SCSI Hard Disk Drive Specifications . 1-42 1-27 Lite-ON 24X CD-ROM Reader Specifications ..........1-43 1-28 Lucky Goldstar 24X CD-ROM Reader Specifications ........1-44 1-29 NEC 24X CD-ROM Reader Specifications ............ 1-45 1-30 Fax/Modem Board Specifications..............1-46 1-31 Number Nine Video Board Specifications ............1-46 1-32 Sound Board Specifications................
  • Page 16 Contents 1-37 Tape Backup Unit Specifications..............1-50 1-38 Zip Drive Specifications ................. 1-51 1-39 Speaker Specifications ................... 1-51 Navigation Keys..................... 2-13 DIMM Options ....................3-18 IDE Connector Configuration ................ 3-23 NECCSD Service and Support Telephone Numbers ........4-1 Problems and Solutions .................. 4-9 PowerMate Enterprise Disassembly Sequence ..........
  • Page 17 Contents A-22 Modem In Connector Pin Assignments............A-18 A-23 NLX Connector P1 Pin Assignments (PCI Segment)........A-19 A-24 NLX Connector P1 Pin Assignments (ISA Segment)........A-22 A-25 NLX Connector P1 Pin Assignments (IDE, Diskette Drive, and Front Panel Segment)..................A-26 A-26 NLX Connector JP2 Pin Assignments (Supplemental Connector Segment)..
  • Page 18: Technical Information

    Section 1 Technical Information SYSTEM OVERVIEW NEC PowerMate Enterprise desktop computers are built-to-order systems for commercial offices. All models come with in-demand features including three DIMM sockets, SDRAM system memory, an Intel Pentium II processor with MMX technology, and a Plug and Play I/O controller.
  • Page 19 Technical Information The basic hardware features for the PowerMate Enterprise desktop are listed below: Intel NX440LX system board Intel Pentium II 233-MHz MMX processor Intel Pentium II 266-MHz MMX processor Intel Pentium II 300-MHz MMX processor three 168-pin DIMM sockets; system memory starts at a minimum of 32 MB using 32-MB, and (as available) 64-MB or 128-MB sticks;...
  • Page 20: Powermate Enterprise Desktop Front View

    Technical Information Iomega 100-MB Zip drive SCM Microsystems SwapBox PCMCIA unit Seagate Travan 4-GB/8-GB Tape Backup device. Figure 1-2 identifies the components, lamps, and controls on the front of the system. Figure 1-3 identifies the connectors on the back of the system. Figure 1-2 PowerMate Enterprise Desktop Front View...
  • Page 21: Seagate Medalist

    Technical Information Figure 1-3 PowerMate Enterprise Desktop Rear View PowerMate Enterprise computers are configured according to Table 1-1. Table 1-1 PowerMate Enterprise Desktop System Configuration Component Description System Unit System Board Intel NX440LX (with sound components and RJ-45 port) CPU* Pentium II 233 MHz MMX Pentium II 266 MHz MMX Pentium II 300 MHz MMX...
  • Page 22 2 MB, 4 MB, 8 MB, or 12 MB of video memory, depending on the video board installed Audio Yamaha OPL3-SA3 Diskette Drive NEC 3.5-inch 1.44-MB (FD1231H) CD-ROM Reader** Lite-ON Technology (24X LTN-242) Lucky Goldstar 24X (CRD-8240B) NEC 24X (CDR1800A/BR) Fax/Modem Board** U.S.
  • Page 23: System Board

    System Setup program built into the BIOS 2-Mb Flash ROM for fast economical BIOS upgrades PCI local bus for fast data transfer National Heceta LM79 chip for monitoring voltage, temperature, and security (NEC MagicEye™ technology) Integrated sound (OPL-SA3 audio system)
  • Page 24 Technical Information Two intelligent drive electronics (IDE) interface channels Support for Ultra DMA/33 on Windows 95 systems Support up to four IDE devices, two to each channel Power management with power saving mode, featuring inactivity timer External connectors for connecting the following external devices: RJ-45-compatible Ethernet LAN connector VGA-compatible monitor (standard, super, high-resolution VGA) on systems equipped with an AGP graphics board...
  • Page 25: System Board Feature Components

    Technical Information Table 1-2 System Board Feature Components Chip Function Pentium II Chip (mounted on CPU 233-MHz Pentium II processor with MMX module) 266-MHz Pentium II processor with MMX 300-MHz Pentium II processor with MMX Intel NX440LX Chipset: 82443LX PCI/AGP controller Provides bus control signals, address paths, (PAC) and data paths for transfers between the...
  • Page 26 National Heceta LM79 Provides voltage, temperature, and security monitoring (NEC MagicEye technology). FDC37C667 Ultra I/O controller Multimode parallel port: Centronics compatible (standard mode) Enhanced capabilities port (ECP)
  • Page 27: Processor And Secondary Cache

    32-bit DRAM on the system board, instead of from the slower 8-bit flash device. NEC’s Flash ROM allows fast, economical BIOS upgrades. The Flash ROM is a reprogrammable EPROM containing both the system and video BIOS. Using the Flash...
  • Page 28: I/O Addressing

    Technical Information 1-11 The Flash ROM allows the system and video BIOS to be upgraded with the BIOS Update utility, without having to physically remove the ROM (see Section 2 for further information on the BIOS Update utility). The Flash ROM supports the reprogramming of the system BIOS and the video BIOS.
  • Page 29: I/O Address Map

    1-12 Technical Information Table 1-4 I/O Address Map* Address (Hex) I/O Device Name 0000-000F PIIX4 - DMA controller 1 (channel 0-3) 0020-0021 PIIX4 - Interrupt controller 1 002E-002F Super I/O controller configuration registers 0040-0043 PIIX4 - Timer 1 0048-004B PIIX4 - Timer 2 0060 Keyboard controller byte - Reset IRQ 0061...
  • Page 30 Technical Information 1-13 Table 1-4 I/O Address Map* Address (Hex) I/O Device Name 0376 Secondary IDE channel command port 0377 Floppy Channel 2 command 0377, bit 7 Floppy Disk Change, Channel 2 0377, bit 6 through 0 Secondary IDE channel status port 0378-037F Parallel port 1 0388-038D...
  • Page 31: System Memory

    1-14 Technical Information Table 1-4 I/O Address Map* Address (Hex) I/O Device Name 0CFC-0CFF PCI configuration data register 0E80-0E87 Windows sound system 0F40-0F47 Windows sound system 0F86-0F87 Yamaha OPL3-SA configuration FF00-FF07 IDE Bus Master register FFA0-FFA7 Primary Bus Master IDE registers FFA8-FFAF Secondary Bus Master IDE registers * In Plug and Play systems, these addresses are typical but may vary by configuration.
  • Page 32: Hardware Monitor

    Technical Information 1-15 Hardware Monitor The National Semiconductor Heceta LM79 chip provides economical instrumentation ® capabilities for reduced cost of PC ownership when the system is used with the LANDesk Client Manager. This single-chip ASIC features: integrated ambient temperature sensor power supply voltage monitoring to detect excessively high or low voltage levels registers for storing POST hardware test results and error codes remote reset capabilities from a remote peer or server through LANDesk Client...
  • Page 33: Interrupt Level Assignments

    1-16 Technical Information The interrupt levels are described in Table 1-6. Interrupt level assignments 0 through 15 are in order of decreasing priority. See Section 2 for information on using the BIOS Setup utility to change the interrupts. Table 1-6 Interrupt Level Assignments* Interrupt Priority Interrupt Device IRQ00...
  • Page 34: Plug And Play

    Technical Information 1-17 Plug and Play The system comes with a Plug and Play BIOS in support of Plug and Play technology. Plug and Play simplifies setup procedures for installing Plug and Play expansion boards. With Plug and Play, adding a Plug and Play expansion board is done by turning off the system, installing the board, and turning on the system.
  • Page 35: Pci/Ide Ports

    1-18 Technical Information PCI/IDE Ports The system board provides two high-performance PCI/IDE ports: a primary channel and a secondary channel (though the connectors are actually located on the riser board). Each port supports up to two devices for a total of four IDE devices. The primary PCI/IDE port has an enhanced IDE interface that supports PIO Mode 4 devices with 16 MB per second 32-bit wide data transfers on the high-performance PCI local bus.
  • Page 36: Serial Interface

    Technical Information 1-19 NOTE: Interrupts used for the built-in parallel port are not available for ISA parallel ports. Parallel interface signals are output through the system board’s 25-pin, D-subconnector. The connector is located at the rear of the system unit. Pin locations for the parallel interface connector are given in Appendix A.
  • Page 37: Usb Interface

    1-20 Technical Information Table 1-10 Serial Port 2 Addresses and Interrupts Starting I/O Address Interrupt Level Port IRQ04 COM1 IRQ03 COM2* IRQ04 COM3 IRQ03 COM4 IRQ03 COM1 IRQ04 COM2 IRQ03 COM3 IRQ04 COM4 * Used for IrDA data transfer See Section 2, “Setup and Operation,” for information on resetting the port through the BIOS Setup utility.
  • Page 38: Infrared Interface

    Technical Information 1-21 Infrared Interface The I/O controller incorporates an infrared interface that provides two-way wireless communication through the IrDA window (port) on the front of the system. The interface uses infrared as the transmission medium instead of a traditional serial cable. The IrDA port permits the transfer of files to or from portable devices such as laptops and personal digital assistant (PDA) products using the pre-installed LapLink applications software or other software supporting IrDA data transfer.
  • Page 39: Accelerated Graphics Port

    1-22 Technical Information NOTE: The following sections describe the features of the ATI XPERT@Work AGP 2X and Cirrus Logic DM-5465 video boards. For information on the Number Nine Revolution III PCI graphics board, see “Video Board” later in this section. If you install another graphics board, its features may be different.
  • Page 40: Video Support

    Technical Information 1-23 Video Support Depending on the graphics board, the system supports the following resolutions, colors, and refresh rates for systems with 2 MB, 4 MB, or 8 MB of video memory. Table 1-11 ATI XPERT@Work 2D Display Modes and Refresh Rates Refresh Rate (Hz) Screen 8-Bit Color...
  • Page 41: Integrated Audio

    1-24 Technical Information With 4 MB of video memory, the Cirrus Logic DM-5465 AGP video board supports the following additional resolutions, colors, and refresh rates: 1024 x 768 — 16 million colors at 43 (interlaced), 60, 70, 75, and 85 Hz 1280 x 1024 —...
  • Page 42: Hard Disk Drive

    Technical Information 1-25 HARD DISK DRIVE All systems ship with one internal 3 1/2-inch hard disk drive (1-inch high, thin-height) installed in the internal drive slot along the right side of the computer, at the rear of the system. Drives are available in a 1.0-GB EIDE model, 2.1-GB, 3.2-GB, 4.3-GB, and 6.4-GB IDE models, and a 4.5-GB SCSI model.
  • Page 43: Speakers

    1-26 Technical Information SPEAKERS Some systems come with a high-quality 9-watt stereo speaker set, an AC adapter, and connecting cables. The speaker set features a volume control, power on/off switch, power lamp, and treble control. The speaker set also includes a subwoofer output jack. The speaker set connects to the speaker line out jack on the back of the system.
  • Page 44: Video Support

    Technical Information 1-27 Video Support The Number Nine Revolution III PCI video board comes with 4 MB of EDO video DRAM. The default video mode is 800 by 600 pixels with 256 colors. To change the default video resolution, see “Changing Video Drivers” in Section 2. To take full advantage of the computer’s installed video board and extended graphics modes listed below, use the video driver that comes preinstalled on the system.
  • Page 45: Cd-Rom Reader

    1-28 Technical Information CD-ROM READER Some PowerMate Enterprise desktop systems come with a 24X CD-ROM reader. The reader features up to 24-speed technology, allowing data to be transferred at up to 3600 KB/second, affording faster data transfer and smoother animation and video. The CD-ROM reader comes with an Enhanced IDE (EIDE) interface.
  • Page 46: Zip Drive

    Technical Information 1-29 ZIP DRIVE Some systems come with a Zip drive. The Zip drive is a high-capacity, high-performance data storage device that writes data on and reads data from Zip disks. A Zip disk is flexible media contained in a durable plastic cartridge. The Zip drive supports removable Zip disks with a formatted capacity of 100 MB.
  • Page 47: Network Boards

    1-30 Technical Information NETWORK BOARDS Systems might come with one of several network boards in an expansion slot. Depending on the type of board and its connectors and capabilities, the system can be connected to another computer, to a LAN, or to the Internet. The system might be connected via a 3COM network board: thin Ethernet cable and onboard transceiver using a BNC connector (3COM 3C509B)
  • Page 48: Specifications

    Technical Information 1-31 drivers may be single-ended, active, or programmable via the SCSISelect configuration utility 50-pin 8-bit internal SCSI connector for connecting optional internal SCSI devices 68-pin 16-bit internal SCSI connector for connecting to the internal SCSI hard drive (SCSI configured systems only) 68-pin 16-bit external SCSI connector for connecting optional external SCSI devices.
  • Page 49: General Specifications

    1-32 Technical Information Table 1-14 General Specifications Feature Specification Recommended Operating Temperature: 50 F to 95 F (10 C to 35 C) Environment Relative Humidity: 20% to 80% Administrative Compliance UL 1950 - safety CSA C22.2 No. 950-m89 TUV EN60950: 1988 FCC part 15, Subpart J, Class B - emissions FCC part 68 IEC 950 - safety...
  • Page 50: Mouse Specifications

    Technical Information 1-33 Table 1-16 Mouse Specifications Feature Specification Mouse Microsoft IntelliMouse Features 2-button with cursor movement wheel X & Y encoder resolution: 400 PPI opto-mechanical Wheel Resolution: zoom resolution 18 counts per revolution Operating Characteristics Vin = 115 V or 230 V as appropriate Ta = 25 Thermal stabilization - 1 hour minimum Physical Features Length: 4.53 inches...
  • Page 51: System Unit Specifications

    1-34 Technical Information Table 1-18 System Unit Specifications Feature Specification Dimensions Width: 18 inches Depth: 16 inches Height: 4.7 inches Weight 26 lb. (11.78 kg) dependent upon options Device Slots Two 5 1/4-inch front accessible slots One 3 1/2-inch front accessible slot One 3 1/2-inch internal slot Expansion Board Slots Three slots:...
  • Page 52: Diskette Drive Specifications

    Technical Information 1-35 Table 1-19 Diskette Drive Specifications Feature Specification Diskette Drive NEC Diskette Drive FD1231H Performance Recording Capacity High density mode: Unformatted: 2.00/1.00 MB Formatted: 1440 KB (512B 18 Sec) 720 KB (256B 18 Sec) Normal density mode: Unformatted: 1.00/0.50 MB...
  • Page 53: Gb Seagate Medalist Eide Hard Disk Drive Specifications

    1-36 Technical Information Table 1-20 1-GB Seagate Medalist EIDE Hard Disk Drive Specifications Feature Specification Hard Disk Drive 1-GB Seagate Medalist (ST31012A) (non-Ultra DMA 32 drive) Physical Configuration Formatted Capacity 1082 MB Nominal Rotational Speed 4500 rpm Number of Disks Data Surfaces Number of R/W Heads Data Organization...
  • Page 54: Gb Quantum Fireball St Hard Disk Drive Specifications

    Technical Information 1-37 Table 1-21 2.1-GB Quantum Fireball ST Hard Disk Drive Specifications Feature Specification Hard Disk Drive 2.1-GB Quantum Fireball ST Physical Configuration Formatted Capacity 2111 MB Nominal Rotational Speed 5,400 rpm Number of Disks Number of R/W Heads Data Organization Zones per surface: 15 Tracks per surface: 7,066...
  • Page 55: Gb Quantum Fireball St Hard Disk Drive Specifications

    1-38 Technical Information Table 1-22 3.2-GB Quantum Fireball ST Hard Disk Drive Specifications Feature Specification Hard Disk Drive 3.2-GB Quantum Fireball ST Physical Configuration Formatted Capacity 3228 Nominal Rotational Speed 5,400(rpm) Number of Disks Number of R/W Heads Data Organization Zones per surface: 15 Tracks per surface: 7,066 Total tracks: 28,264...
  • Page 56: Gb Quantum Fireball St Hard Disk Drive Specifications

    Technical Information 1-39 Table 1-23 4.3-GB Quantum Fireball ST Hard Disk Drive Specifications Feature Specification Hard Disk Drive 4.3-GB Quantum Fireball ST Physical Configuration Formatted Capacity 4310 Nominal Rotational Speed 5,400 rpm Number of Disks Number of R/W Heads Data Organization Zones per surface: 15 Tracks per surface: 7,066 Total tracks: 42,396...
  • Page 57: Gb Quantum Fireball St Hard Disk Drive Specifications

    1-40 Technical Information Table 1-24 6.4-GB Quantum Fireball ST Hard Disk Drive Specifications Feature Specification Hard Disk Drive 6.4-GB Quantum Fireball ST Physical Configuration Formatted Capacity 6448 Nominal Rotational Speed 5,400 rpm Number of Disks Number of R/W Heads Data Organization Zones per surface: 15 Tracks per surface: 7,066 Total tracks: 56,528...
  • Page 58: Gb Quantum Viking Ultra Wide Scsi-3 Hard Disk Drive Specifications

    Technical Information 1-41 Table 1-25 4.5-GB Quantum Viking Ultra Wide SCSI-3 Hard Disk Drive Specifications Feature Specification Hard Disk Drive 4.5-GB Quantum Viking VK45W012-04-G Physical Configuration Formatted Capacity 4557 MB Nominal Rotational Speed 7200 rpm Number of Disks Data Surfaces Number of R/W Heads Data Organization Track density: 6432...
  • Page 59: Gb Seagate Barracuda Ultra Wide Scsi Hard Disk Drive Specifications

    1-42 Technical Information Table 1-26 4.5-GB Seagate Barracuda Ultra Wide SCSI Hard Disk Drive Specifications Feature Specification Hard Disk Drive 4.5-GB Seagate Barracuda ST34572W Physical Configuration Formatted Capacity 4550 MB Nominal Rotational Speed 7200 rpm Number of Disks Data Surfaces Number of R/W Heads Data Organization Track density: 6800...
  • Page 60: Lite-On 24X Cd-Rom Reader Specifications

    Technical Information 1-43 Table 1-27 Lite-ON 24X CD-ROM Reader Specifications Feature Specification CD-ROM Reader Lite-ON Technology 24X CD-ROM reader LTN-242 Features Data Transfer Rate 20X max.: 1,600 ~ 3,000KB/Sec (12X ~ 20X) 24X max.: 1,600 ~ 3,600KB/Sec (12X ~ 20X) Average Access Time 110 ms typical Disc...
  • Page 61: Lucky Goldstar 24X Cd-Rom Reader Specifications

    1-44 Technical Information Table 1-28 Lucky Goldstar 24X CD-ROM Reader Specifications Feature Specification 24X CD-ROM Reader LG Electronics CD-ROM reader CRD-8240B Performance Applicable Disc Format Mixed Mode (Audio and Data Combined) CD-DA, Mode 1 (basic format), Mode 2 form 1 and form 2 Photo-CD (Multisession), CD-SA Ready CD-I Ready, CD-Plus Data Capacity (Yellow Book)
  • Page 62: Nec 24X Cd-Rom Reader Specifications

    Technical Information 1-45 Table 1-29 NEC 24X CD-ROM Reader Specifications Feature Specification 24X CD-ROM Reader NEC CDR-1800A/CSM Performance Data Transfer Rate Blocks/second 12X - 24X 900 - 1800 Mode 1 and Mode 2 Form 1 12X - 24X 1800 - 3600 KB/sec...
  • Page 63: Fax/Modem Board Specifications

    1-46 Technical Information Table 1-30 Fax/Modem Board Specifications Feature Specification Fax/Modem Board U.S. Robotics Sportster V.34 (Akita) 56.6 Kbps Data (maximum speed) x2 technology ITU-T V.34+ ITU-T V.34 ITU-T V.32bis ITU-T V.32 ITU-T V.23 ITU-T V.22bis ITU-T V.22 Bell 212A Bell 103 Error Control and Data ITU-T V.42...
  • Page 64: Sound Board Specifications

    Technical Information 1-47 Table 1-32 Sound Board Specifications Feature Specification Sound Board Creative Labs CT4335 AWE-32 Features Digitized Sound Sound Blaster compatible 8-bit/16-bit DMA transfer; 8-bit ADPCM decompression in hardware; advanced 16-bit software-based real time audio compression/decompression Input: microphone, stereo line-in, CD-Audio, FM music, or multiple source recording Automatic dynamic filtering for digital audio recording and playback...
  • Page 65: 3Com 3C905-Tx Network Board Specifications

    1-48 Technical Information Table 1-33 3COM 3C905-TX Network Board Specifications Feature Specification Network Board 3COM 3C905-TX Features 10/100Base Ethernet card Connectors: 10Base-T 32-bit bus master PCI design Single driver configuration Automated 10/100 NWay speed auto-negotiation in Fast EtherLink XL PCI AutoLink configuration software for NetWare drivers Support for Plug and Play Custom ASIC combining 10/100 bus interface and...
  • Page 66: Nlx200 Watt Power Supply Specifications

    Technical Information 1-49 Table 1-35 NLX200 Watt Power Supply Specifications Feature Specification Power Supply NLX200 Watt Power Supply Operating Characteristics Vin = 115 V or 230 V as appropriate Ta = 25 Thermal stabilization - 1 hour minimum Temperature Range Operating: 10 to 50 C storage: -40 to 70 C Table 1-36 PCMCIA Device Specifications...
  • Page 67: Tape Backup Unit Specifications

    1-50 Technical Information Table 1-37 Tape Backup Unit Specifications Feature Specification Tape Backup Unit Seagate CTT8000 IDE Minicartridge Drive Capacity 4.0 GB (900 Oe 740’ Travan cartridge, uncompressed) 8.0 GB (900 Oe 740’ Travan cartridge, compressed) Effective Backup Rate 30 MB/min typical native 45 MB/min typical compressed Data Transfer Rate 300/450/600 KB/second Fast Sense...
  • Page 68: Zip Drive Specifications

    Technical Information 1-51 Table 1-38 Zip Drive Specifications Feature Iomega Zip Drive Specification Zip Drive Iomega Zip 100 ATA Drive Performance Sustained Data Transfer Rate Up to 11.2 Mbits/sec Burst Transfer Rate Up to 26.7 Mbits/sec Minimum Seek 4.0 ms Average Seek 29.0 ms Maximum Seek...
  • Page 69: Setup And Operation

    (in some systems) user documentation QA Plus diskette NEC Select Install CD-ROM. Repack the system using the original shipping carton and packing material. The part number for a replacement shipping carton is included in Section 5, “Repair.”...
  • Page 70: Setup

    Setup and Operation SETUP Set up the system by making the following connections. Set the voltage selector switch to 115V (U.S. and Canada) or 230V and plug the power cord into the system power socket (see Figure 2-1). NOTE: The correct AC input voltage must be properly set.
  • Page 71 Setup and Operation Connect the keyboard, mouse, monitor, and printer cables to the back of the system (see Figure 2-2). The monitor connects to the VGA monitor connector on the AGP video board (if installed) or the PCI video board installed in one of the expansion slots.
  • Page 72 Setup and Operation If the system comes with 9-watt speakers, connect them by following these steps (see Figure 2-4). Figure 2-4 Nine-Watt Speaker...
  • Page 73 Setup and Operation Locate the left speaker and its attached speaker cable. Insert the left speaker connector into the SPKR OUT jack on the rear of the right speaker (see Figure 2-5). Figure 2-5 Right Speaker Connections...
  • Page 74 Setup and Operation Locate the two-connector speaker cable. Insert one end of the cable into the INPUT jack on the rear of the right speaker. Insert the other end of the cable into the Line Out jack on the rear of the system unit.
  • Page 75 Setup and Operation Plug the AC adapter into the DC IN jack on the back of the right speaker and into a surge protector (recommended) or a properly grounded wall outlet. Press the speaker power button on the rear of the right speaker. The power lamp lights.
  • Page 76 Section 2 Setup and Operation igure 2-2Figure 2-3 Figure 2-4 Figure 2-5 Figure 2-6 Figure 2-7 Figure 2-8...
  • Page 77: System Controls

    While the POST is taking place, press to go into the BIOS Setup utility. Press see the POST. If neither key is pressed, an NEC screen displays until POST has completed. One beep indicates that the system has successfully completed its power-on test.
  • Page 78: Suspend Button

    Setup and Operation Suspend Button Press the suspend button to place the unit in Suspend mode (see Figure 2-9). When in Suspend mode, the computer operates in an energy-saving state. The hard disk drive and the monitor may either or both be affected when the system is in Suspend mode. The power lamp is amber when the system is in Suspend mode.
  • Page 79: Basic Cd-Rom Reader Controls And Indicators

    2-10 Setup and Operation The CD-ROM reader has the following controls and indicators (see Figure 2-10): jack for connecting headphones with a stereo mini-jack plug volume control for adjusting the headphone volume CD busy lamp that lights when the reader is retrieving data, music, or graphics/audio from a CD open/close button for opening or closing the CD tray when the power is on CD tray that opens and closes when the open/close button is pressed...
  • Page 80: The Bios Setup Utility

    Setup and Operation 2-11 The system ships with the Auto Insert Notification feature of the Windows 95 operating system enabled for the CD-ROM reader. If the program on the CD-ROM is based on the Windows 95 operating system, the CD-ROM player starts as soon as the CD is inserted into the drive and the tray is closed.
  • Page 81: When To Use Setup

    2-12 Setup and Operation When to Use Setup The Setup utility lets you view and set system parameters. Use the Setup utility program to: set the time and date update or check system parameters when you add or remove expansion options change or set power management features correct a hardware discrepancy when the Power-On Self-Test (POST) displays an error message and prompts you to run Setup...
  • Page 82: How To Use Setup

    Setup and Operation 2-13 Setup’s Main Menu appears and looks similar to the following screen. Figure 2-11 Setup Main Menu How to Use Setup Use the keys shown on the bottom of the Setup menu to make your selections or exit the current menu.
  • Page 83: Main Menu

    2-14 Setup and Operation Items under each menu preceded by > contain a submenu of selectable fields for setting system parameters. To display a submenu, use the arrow keys to move the cursor to the submenu you want. Then press Enter Main Menu Choose the Main Menu by selecting Main Menu in the legend bar.
  • Page 84: Floppy Options

    Setup and Operation 2-15 Floppy Options This field is used to select the type of diskette drive in the system. Unless you are changing the hardware, you do not need to change the diskette drive (floppy) A or B settings. If you add an optional diskette drive to the system, select “Floppy B”...
  • Page 85 2-16 Setup and Operation If you install a hard disk drive that does not feature auto IDE type detection or the IDE hard disk was formatted on another system with parameters different than those reported by the drive, enter a parameter for each of the following fields: CAUTION: When set to Auto Detected, the BIOS detects what the drive is capable of, not the translation mechanism that was used to...
  • Page 86: Advanced Menu

    Setup and Operation 2-17 LBA Mode Control When “Enabled” is selected, it causes logical block addressing to be used in place of cylinders, heads, and sectors. Transfer Mode Enter the method for transferring the data between the hard disk drive and the system memory.
  • Page 87: Memory Banks 0, 1, And 2

    2-18 Setup and Operation Memory Banks 0, 1, and 2 The three Memory Bank fields are read only. They display the total amount of memory in each DIMM bank. L2 Cache ECC Support This field appears only when DIMMs that support the Error Checking and Correction (ECC) feature are installed.
  • Page 88: Peripheral Configuration

    Setup and Operation 2-19 Peripheral Configuration Adjustments must sometimes be made in the Setup Utility when peripheral devices are added, removed or changed. Use the fields in the following list to configure the system when making any peripheral configuration changes. Serial Ports A and B Selectable parameters for this field are “Disabled,”...
  • Page 89 2-20 Setup and Operation Select Enabled if you want to choose a specific address. The following options become available: Mode Choices include: “ECP” for setting the parallel port to the Enhanced Capabilities Port (ECP) mode, “EPP” for setting the port to Enhanced Parallel Port (EPP) mode, “Disabled,”...
  • Page 90: Keyboard Configuration

    Setup and Operation 2-21 Keyboard Configuration Use this field to adjust the following keyboard features: Numlock This field controls whether the Num Lock key on the keyboard is “On” or “Off” at bootup. The default setting for this field is “Auto.” Key Click This field turns audible key click on or off.
  • Page 91: Security Menu

    2-22 Setup and Operation Security Menu The Security Menu contains features that enable you to restrict access to the computer. The Security menu contains the following fields. User Password Is This read-only field lets you determine whether a User Password has been set. This field can be either “Clear”...
  • Page 92: Clear User Password

    Setup and Operation 2-23 Select Exit Saving Changes. Press Enter At the prompt, to confirm exiting setup, press Enter . The password takes effect the next time you power on the system. You must enter a password the next time you power on.
  • Page 93: Unattended Start

    2-24 Setup and Operation Unattended Start This field controls the point at which the user password is required. The Unattended Start field can only be set if a user password is in effect. When this field is set to Disabled (the default setting), the user is prompted for the password before the system can boot.
  • Page 94 Setup and Operation 2-25 On Modem Ring This field enables an external modem to work even when the system is in a power reduction state. Choosing “Power On” (the default) restores the system to full power so it can receive a modem ring. Choose “Stay off” if you do not want full power restored on a modem ring.
  • Page 95: Exit Menu

    2-26 Setup and Operation Exit Menu Selecting “Exit” from the menu bar displays the following exit options. Exit Saving Changes Choose this option if you wish to save any changes made and exit the Setup program. Exit Discarding Changes Choose this option if you wish to exit the program without saving any changes. Load Setup Defaults Choose this option if you wish to load the original system BIOS default settings.
  • Page 96: Scsi Select Utility

    Update BIOS with a BIOS flash diskette which contains the latest version of the BIOS code.. The diskette can be obtained from NEC Computer Systems Division or the latest BIOS can be downloaded from the NECCSD Bulletin Board System (BBS) onto a diskette.
  • Page 97 2-28 Setup and Operation If communication settings must be selected, check that the settings match the following BBS parameters: Baud rate: select a baud rate to match the 33.6 Kbps fax/modem Parity: none Data bits: 8 Stop bits: 1 Flow control: Xon/Xoff (select Hardware if using 14.4 Kbps or higher). Following the Hyper Terminal instructions, enter the BBS phone number (978 635-4706).
  • Page 98: Using The Bios Update Utility

    Setup and Operation 2-29 Using the BIOS Update Utility Update the BIOS from the BIOS flash diskette as follows. Write down the Setup parameters currently set on the system. Turn off the system. Insert the BIOS flash diskette in drive A and turn on the system. The update proceeds automatically and shows a BIOS Update successfully completed message when done Press any key to reboot the system.
  • Page 99: Landesk Client Manager

    (from the local machine or by a system administrator from a remote machine) back up and restore system configuration files back up system and application software using the NEC Auto Backup utility troubleshoot receive notice of system events (for example, if the system is running low on...
  • Page 100: Managing Workstations

    Setup and Operation 2-31 Managing Workstations Client Manager sets up a connection to all the workstations running on the network to allow the administrator to monitor the functions of each workstation. The monitoring is in real time so that if an unhealthy workstation is fixed, you can refresh the screen to view the new correct PC health.
  • Page 101: Inventory

    2-32 Setup and Operation Inventory Client Manager Inventory views the hardware and software components of the workstation. The inventory consists of the following categories: workstation summary basic hardware drives memory audio keyboard/mouse video system resources I/O ports operating system network applications system files user information.
  • Page 102: Monitoring Capabilities

    Your PowerMate Enterprise computer has a chip mounted on the system board that supports many new and advanced real-time monitoring capabilities used by DMI. This chip (NEC MagicEye™ Technology) provides the following features: an integrated temperature sensor with configurable interrupt generation based on...
  • Page 103: Nec Auto Backup

    Exit from LANDesk Client Manager. NEC Auto Backup On systems that use the Windows 95 operating system, NEC Auto Backup is a data management and backup program that operates in conjunction with LANDesk Client Manager’s DMI and the Self-Monitoring Analysis and Reporting Technology (S.M.A.R.T.) Hard Drive instrumentation.
  • Page 104: Choosing A Restore Program

    Setup and Operation 2-35 The Select Install CD reinstalls all or part of the computer’s software. Depending on the operating system in use and the way the Select Install CD is used, you can do one or more of the following: operating system (OS) restore with disk rebuild (deletes all data on the disk) operating system (OS) restore only, for systems running the Windows 95 operating system (preserves data on the disk)
  • Page 105: Rebuilding The Hard Disk And Restoring The Operating System

    “Restoring the Operating System.” The following sections explain how to use the NEC Select Install CD to rebuild and restore the system. See “Auto Rebuild and Restore” to repartition and reformat the hard disk with the OS restore.
  • Page 106: Welcome Screen

    Setup and Operation 2-37 Follow these steps to rebuild the hard disk and restore the original, factory-installed operating system using OS Restore: Power on or restart the system and immediately insert the Select Install disc into the CD-ROM reader. The system boots from the CD, and the Operating System Restore Welcome screen appears (see the following figure).
  • Page 107 2-38 Setup and Operation Read the license agreement and click Accept to continue. The Restore Mode screen appears (see the following figure) with four options: Back, Auto, Custom, and Fix OS. button returns you to the License Agreement screen. Back button selects a restore process designed for basic users who Auto require limited manual control of restore functions.
  • Page 108: Partition Information Screen

    Setup and Operation 2-39 Click Auto to do a basic operating system restore. After you click Auto in Windows 95, the Partition Information screen appears as shown in the following figure. (In Windows NT 4.0, the FAT16 Partition warning screen appears as described later in this procedure.) Figure 2-14 Partition Information Screen The Partition Information screen that appears in Windows 95 has three options (Back, FAT 16, and FAT 32) and lets you select the File Allocation Table (FAT)
  • Page 109: Fat16 Partition Screen

    2-40 Setup and Operation After you select the FAT type, a warning screen appears indicating that the system is about to partition and format the hard disk using the FDISK program. This warning screen (see the following figure) contains three options: Back, Exit, and Continue.
  • Page 110: Custom Rebuild And Restore

    Setup and Operation 2-41 Remove the CD from the CD tray. Remove the Boot Diskette (if the system being restored has a SCSI hard disk drive). Click to reboot. This completes the Auto Rebuild and Restore procedure. To reinstall any of the applications that came with the computer, follow the procedures in “Restoring Applications.”...
  • Page 111: Welcome Screen

    2-42 Setup and Operation Figure 2-17 Welcome Screen Click Continue to continue (or Exit to exit the program). A License Agreement screen appears with three options: Back, Reject, and Accept. button returns you to the Welcome screen. Back button terminates the restoration process. Reject Accept button signals that you accept the terms of the license and allows...
  • Page 112: Partitioning The Hard Drive Screen

    Setup and Operation 2-43 NOTE: Click to repartition Custom Auto and reformat the hard disk drive before reinstalling the operating system. To only reinstall the operating system while leaving applications and data files intact, see “Restoring the Operating System.” Click Custom on the Restore Mode screen if you wish to customize the OS restore (see the following figure).
  • Page 113: Format Mode Screen

    2-44 Setup and Operation If you want to partition the hard disk, go to step 7. Otherwise, click Skip on the Partitioning the Hard Drive screen to retain the present partition structure on the hard disk. The Format Mode screen appears with four options: Back, Quick, Full, and Exit. Click to return to the Partition Information screen.
  • Page 114: Partition Information Screen

    Setup and Operation 2-45 NOTE: The drivers and other software components required for the operating system are also loaded from the CD. After the OS finishes loading, the Operating System Restore Completed screen appears. Skip to step 9. To partition the hard drive, click Continue on the Partitioning the Hard Drive screen.
  • Page 115: Installing Application Screen

    2-46 Setup and Operation After you select the FAT type, a warning screen appears indicating that the system is about to partition and format the hard disk using the FDISK program. This warning screen contains three options: Back, Exit, and Continue. Click Back to return to the Partition Information screen.
  • Page 116: Restoring The Operating System

    Setup and Operation 2-47 Remove the CD from the CD tray. Remove the Boot Diskette (if the system being restored has a SCSI hard disk drive). Click to reboot. This completes the Custom Rebuild and Restore procedure. To reinstall any of the applications that came with the computer, follow the procedures in “Restoring Applications.”...
  • Page 117: Welcome Screen

    2-48 Setup and Operation Figure 2-25 Welcome Screen Click Continue to continue (or Exit to exit the program). A License Agreement screen appears with three options: Back, Reject, and Accept. button returns you to the Welcome screen. Back button terminates the restoration process. Reject Accept button signals that you accept the terms of the license and allows...
  • Page 118: Fix Os Screen

    Setup and Operation 2-49 NOTE: Click to only reinstall the Fix OS operating system while leaving applications and data files intact (in a system running the Windows 95 operating system). To repartition and/or reformat the hard disk drive before reinstalling the operating system, see “Rebuilding the Hard Disk and Restoring the Operating System.”...
  • Page 119: Installing Application Screen

    2-50 Setup and Operation Click Continue to proceed with the OS restore. After you click Continue , the Installing Applications screen appears (as shown below). This screen also displays the version of Windows OS being installed. The installation can take from 5 to 10 minutes.
  • Page 120: Restoring Applications

    “Problem encountered when starting FATRC32.DLL. First Aid Windows Guardian will shut down now.” Click The following message appears in the NEC Auto Backup Utility dialog box: “Can’t register as a DMI management application for auto backup utility. Make sure that LANDesk Client Manager has been successfully installed.”...
  • Page 121: Selective Application Restore Screen

    This completes the Selective Application Restore procedure. NOTE: After the Selective Application Restore process completes, you may reinstall any of the user’s own personal applications. These applications are not on the NEC Select Install CD and must be reinstalled after the Selective restore process completes.
  • Page 122: Using The Nec Select Install Cd With A Scsi Drive

    If a situation arises in SCSI configurations where a full operating system must be performed using the NEC Select Install CD, first boot the system from the bootable diskette. (This might be necessary, for example, if the system does not boot from the hard disk drive.) The bootable diskette comes with all systems that have a SCSI hard disk drive.
  • Page 123: Option Installation

    Section 3 Option Installation This section provides instructions for installing the following options: expansion boards DIMM memory module upgrade data storage devices external options. Figure 3-1 shows the inside of the system unit where internal options are installed. Figure 3-1 Inside the System Unit NOTE: The expansion slots may contain a fax/modem board, a video board, a sound board, a network board, PCMCIA adapter board,...
  • Page 124: General Rules For Installing Options

    Option Installation GENERAL RULES FOR INSTALLING OPTIONS Follow these general rules when installing system options. Turn off system power and unplug the power cable. Turn off and disconnect all peripherals. Before unplugging the power cable or handling boards or chips, touch the system unit frame to discharge static.
  • Page 125: System Unit Cover

    Option Installation Take care when connecting or disconnecting cables. A damaged cable can cause a short in the electrical circuit. Misaligned connector pins can cause damage to system components at power-on. When installing a cable, route the cable so it is not pinched by other components and is out of the path of the system unit cover.
  • Page 126: Removing The System Unit Cover

    Option Installation Removing the System Unit Cover Remove the system unit cover by following these steps: WARNING: Before removing the system unit cover, turn off the power and unplug the system power cable. Power is removed only when the power cable is unplugged. Turn off and unplug the system unit.
  • Page 127 Option Installation Slide the cover back about one inch. If necessary, grasp the sides where they meet the rear of the system and press your thumbs against the rear panel to slide the cover away from the front (see Figure 3-3). NOTE: The cover fits tightly.
  • Page 128: Replacing The System Unit Cover

    Option Installation Replacing the System Unit Cover Replace the system unit cover as follows. CAUTION: To prevent damage to system cables, carefully tuck the cables out of the path of the cover. Position the cover over the chassis with its front edge about one inch behind the front of the chassis.
  • Page 129: Expansion Boards

    Option Installation Secure the cover with the two thumb screws (see “Removing the System Unit Cover”). Reconnect all external peripherals. Plug in the power cables. EXPANSION BOARDS The computer supports industry-standard architecture (ISA) 8- and 16-bit expansion boards, Plug and Play or non-Plug and Play. It also supports 32-bit PCI expansion boards, which are Plug and Play.
  • Page 130: Expansion Board Installation

    Option Installation ISA expansion slot supports industry-standard 8-bit or 16-bit expansion boards. The PCI/ISA slot also supports PCI expansion boards. The PCI slots support bus mastering and accepts PCI expansion boards that run at half the system board’s bus speed. The PCI bus handles 32 bits of data at a time, being wider as well as faster than the standard ISA bus.
  • Page 131 Option Installation Remove the slot cover (see Figure 3-6). Save it to use over the slot in case the expansion board is removed. CAUTION: A slot cover can damage the system board or any option board if it falls into the system.
  • Page 132: Expansion Board Removal

    3-10 Option Installation Expansion Board Removal Remove an expansion board from the system by following these steps. WARNING: Before removing the system unit cover, turn off the power and unplug the system power cable. Power is removed only when the power cable is unplugged.
  • Page 133: System Board Options

    Option Installation 3-11 Replace the slot cover and secure it with the screw. Replace the AGP video board, if the system has one (see “Replacing an AGP Video Board” later in this section). Replace the system unit cover as previously described. SYSTEM BOARD OPTIONS This section describes how to remove and replace the system board.
  • Page 134: Removing The System Board

    3-12 Option Installation Removing the System Board The system board in your computer is very easy to remove. No cables connect to the system board. All power and signal connections from the system board are made through the riser board connector. Use this procedure to remove the system board: Remove the system unit cover (see “Removing the System Unit Cover”).
  • Page 135 Option Installation 3-13 Lift the insertion/extraction latch and pull it away from the system unit (see Figure 3-10). This releases the system board and slides it part way out of the system. Figure 3-10 Insertion/Extraction Latch Carefully slide the board the rest of the way out, taking care not to lift the board before it is free of its housing (see Figure 3-11).
  • Page 136: Replacing The System Board

    3-14 Option Installation Replacing the System Board Use this procedure to replace the system board: Make sure the insertion/extraction latch is in the open position. Position the narrow end of the system board rails in the chassis guides. Slide the system board into the system unit along the chassis guides (see Figure 3-12).
  • Page 137 Option Installation 3-15 Replace the video board in the AGP slot (if used) and secure the board with the screw (see Figure 3-13). Figure 3-13 Replacing an AGP Video Board Replace the system unit cover (see “Replacing the System Unit Cover”).
  • Page 138: Agp Video Board Removal And Replacement

    3-16 Option Installation AGP VIDEO BOARD REMOVAL AND REPLACEMENT The system board contains one accelerated graphics port (AGP) for installing AGP- compatible graphics boards. The following sections describe how to remove and replace an AGP graphics board in your system. Removing an AGP Video Board To remove an AGP video board option in your system, use the following steps.
  • Page 139: Replacing An Agp Video Board

    Option Installation 3-17 Replacing an AGP Video Board To replace an AGP video board option in your system, use the following steps. NOTE: If you are installing a PCI video board, use the installation procedures for an expansion board (see “Expansion Board Installation”). Remove the system unit cover (see “Removing the System Unit Cover”).
  • Page 140: Dimm Memory Module Upgrade

    3-18 Option Installation DIMM MEMORY MODULE UPGRADE Memory upgrades are installed into memory module sockets on the system board. The system board provides three sockets for memory modules and supports up to 384 MB of high-speed memory. The system supports 10- or 12-ns cycle time SDRAM modules in 16-, 32-, 64-, and 128-MB 64-bit, non-parity memory configurations (64-MB and 128-MB per availability).
  • Page 141: Removing A Dimm

    Option Installation 3-19 Removing a DIMM If your memory configuration requires the removal of a module, perform the following steps: CAUTION: Before opening the computer and before handling boards or memory modules, reduce static discharge by touching the system's metal chassis. Remove the system unit cover (see “Removing the System Unit Cover”).
  • Page 142 Section 3 Option Installation Figure 3-1Figure 3-2Figure 3-3Figure 3-4Figure 3-5Figure 3-6Figure 3-7Figure 3- 8Figure 3-9Figure 3-10Figure 3-11Figure 3-12Figure 3-13Figure 3-14Figure 3- 15Figure 3-16 Table 3-1...
  • Page 143: Installing A Dimm

    3-20 Option Installation Installing a DIMM Install a memory module by performing the following steps: Remove the system unit cover (see “Removing the System Unit Cover”). If you need to remove a currently installed memory module, see “Removing a DIMM.” CAUTION: Before you install a module, reduce static discharge by touching the system's metal chassis.
  • Page 144: Data Storage Devices

    Option Installation 3-21 Replace the system unit cover (see “Replacing the System Unit Cover”). NOTE: If you find a discrepancy in the amount of memory displayed at the Power-On Self-Test or in Windows with the amount of memory that you installed, check that you installed the memory modules correctly.
  • Page 145: Device Preparation

    3-22 Option Installation Figure 3-18 Data Storage Slots Device Preparation Before installing a storage device in the system, follow any preinstallation instructions that come with the device. For example, the following devices typically need the preparation detailed below: Diskette drive remove any termination on the optional diskette drive.
  • Page 146 Option Installation 3-23 SCSI device (SCSI configured systems) check all configuration settings for each SCSI device installed in the system: Check the jumper settings on the device before installing it. Each SCSI device must have a SCSI ID number set for the device. See “SCSISelect Utility” in Section 2 of this manual for information on setting ID numbers.
  • Page 147: Device Cables

    3-24 Option Installation Device Cables The cables used for the installation of optional storage devices include: diskette drive signal cable IDE signal cables SCSI signal cable (SCSI configured systems only) system power cables. The installed diskette drive cable supports only the standard diskette drive. If installing a second diskette drive, an optional three-connector drive cable is required.
  • Page 148 Option Installation 3-25 Diskette Drive Signal Cable A two-connector diskette drive signal cable comes attached to the riser board and to the standard 1.44-MB diskette drive. The colored edge of the cable goes to pin 1 on the riser board cable connector and pin 1 (the notched end) on the drive connector. The addition of an optional diskette drive requires the replacement of the existing diskette drive cable with a three-connector diskette drive cable.
  • Page 149 3-26 Option Installation IDE Signal Cables The system comes with a two-connector IDE interface cable attached to the primary IDE connector on the riser board and a three-connector IDE interface cable attached to the secondary IDE connector on the riser board. In systems with an IDE hard disk drive, the drive is connected to the primary IDE connector on the riser board.
  • Page 150 Section 3 Option Installation Figure 3-1Figure 3-2Figure 3-3Figure 3-4Figure 3-5Figure 3-6Figure 3-7Figure 3- 8Figure 3-9Figure 3-10Figure 3-11Figure 3-12Figure 3-13Figure 3-14Figure 3- 15Figure 3-16Figure 3-17Figure 3-18Figure 3-19Figure 3-20Figure 3-21...
  • Page 151: Scsi Signal Cable

    Option Installation 3-27 SCSI Signal Cable SCSI configured systems come with an internal four-connector SCSI signal cable attached to the internal 68-pin connector on the SCSI adapter board and to the installed SCSI hard disk drive. Up to two additional SCSI devices can be attached to the connectors on the cable.
  • Page 152: System Power Cables

    3-28 Option Installation System Power Cables Power cables come from the power supply and are attached to the standard storage devices. Power cables vary in length and provide connectors in sizes to accommodate a variety of supported devices. Power cable connectors are keyed to fit only in the correct position. Figure 3-23 shows typical power cable connectors.
  • Page 153: Device Cabling

    Option Installation 3-29 Device Cabling All storage devices require a power and signal cable connection. Devices shipped with the system are already connected. Cable optional devices as follows. Cabling an IDE Device Cable an IDE device by following these steps. See “Device Preparation”...
  • Page 154: Cabling A Diskette Drive

    3-30 Option Installation Cabling a Diskette Drive Cable a diskette drive as follows. See “Device Preparation” in this section for preinstallation instructions. Unplug the standard two-connector signal cable from the 1.44-MB diskette drive and the diskette drive connector on the riser board. Remove the cable from the system.
  • Page 155: Cabling An Internal Scsi Device

    Option Installation 3-31 Cabling an Internal SCSI Device Use the following general procedures and Figure 3-26 to cable an optional internal SCSI device (SCSI configured systems only). Also refer to the documentation that comes with the SCSI device for additional cabling information. See “Device Preparation”...
  • Page 156: 1/4-Inch Storage Device Installation

    3-32 Option Installation 5 1/4-Inch Storage Device Installation Depending on whether devices are already installed in the system, it might be possible to add one or two 5 1/4-inch devices to the system. The following subsections describe how to install 5 1/4-inch storage devices. The front panel must be removed to install a 5 1/4-inch device.
  • Page 157 Option Installation 3-33 Identify the slot for the device being installed. If necessary, remove the blank panel from the selected slot on the front panel. Press the blank panel’s tabs from inside the front panel and push it out (see Figure 3-28).
  • Page 158 3-34 Option Installation If necessary, remove the perforated metal breakaway panel from the selected slot on the chassis by pulling the panel back and forth until it breaks off (see Figure 3-29). Figure 3-29 Locating the Breakaway Blank Panel Install the device (see “Installing the 5 1/4-Inch Device”).
  • Page 159 See the documentation that comes with the device. Locate the NECCSD device rails that ship with the system or the NEC rails included with an NECCSD option. Attach the rails to the sides of the device with the four screws that come with the device (see Figure 3-30).
  • Page 160 3-36 Option Installation Insert the device part way into the device slot in the front of the system unit, connector end first (see Figure 3-31). Figure 3-31 Inserting a Device Connect the device cables (see “Cabling an IDE Device,” “Cabling a Diskette Drive,”...
  • Page 161 Section 3 Option Installation Figure 3-1Figure 3-2Figure 3-3Figure 3-4Figure 3-5Figure 3-6Figure 3-7Figure 3- 8Figure 3-9Figure 3-10Figure 3-11Figure 3-12Figure 3-13Figure 3-14Figure 3- 15Figure 3-16Figure 3-17Figure 3-18Figure 3-19Figure 3-20Figure 3-21Figure 3- 22Figure 3-23Figure 3-24Figure 3-25Figure 3-26Figure 3-27Figure 3-28Figure 3- 29Figure 3-30Figure 3-31...
  • Page 162: Replacing The Front Panel

    Option Installation 3-37 Replacing the Front Panel Replace the front panel by following these steps. Replace the blank panel on the front panel if necessary (see Figure 3-28). Position the blank panel over the empty slot and press until the four tabs lock the panel in place.
  • Page 163: 1/2-Inch Hard Disk Drive Installation

    3-38 Option Installation 3 1/2-Inch Hard Disk Drive Installation The 3 1/2-inch hard disk drive that comes with the system can be upgraded. Before adding a new device, the installed 3 1/2-inch device may need to be removed. Removing a 3 1/2-Inch Internal Device Use the following steps to remove a 3 1-2-inch internal device.
  • Page 164: Installing A 3 1/2-Inch Internal Device

    Option Installation 3-39 Installing a 3 1/2-Inch Internal Device If the system contains a 3 1/2-inch internal device, see the directions in “Removing a 3 1/2-Inch Internal Device” before installing a new device. Install a 3 1/2-inch device into the system unit as follows. NOTE: To install a 3 1/2-inch hard disk drive in a 5 1/4-inch slot, insert the drive in a 5 1/4-inch form factor and follow the instructions in...
  • Page 165: Diskette Drive Installation

    3-40 Option Installation Diskette Drive Installation The diskette drive that comes with the system can be upgraded. Before adding a new device, the installed diskette drive must be removed. Removing a 3 1/2-Inch Diskette Drive Use the following steps to remove the 3 1/2-inch diskette drive: Remove the system unit cover and front panel as previously described.
  • Page 166: Installing A 3 1/2-Inch Diskette Drive

    Option Installation 3-41 Installing a 3 1/2-Inch Diskette Drive If the system contains a 3 1/2-inch diskette drive, see the directions in “Removing a 3 1/2-Inch Diskette Drive” before installing a new device. Install a 3 1/2-inch diskette drive into the system unit as follows. NOTE: To install a 3 1/2-inch diskette drive in a 5 1/4-inch slot, insert the drive in a 5 1/4-inch form factor and follow the instructions in...
  • Page 167: Connecting A Parallel Printer

    3-42 Option Installation Connecting a Parallel Printer Connect a parallel printer to the system as follows. NOTE: Before connecting a printer to the system, be sure the printer is set up correctly. Follow the setup instructions that come with the printer.
  • Page 168: Connecting An Rs-232C Device

    Option Installation 3-43 Connecting an RS-232C Device Connect an RS-232 serial device as follows: NOTE: Before connecting a serial device to the system, be sure the serial device is set up correctly. Follow the setup instructions that come with the option. Turn off power to the system and to the serial device.
  • Page 169: Connecting A Usb Device

    3-44 Option Installation Connecting a USB Device Connect a USB device to the system as follows. Connect one end of the USB cable to the USB port on the rear of the computer. Connect the other end to the USB device. With a hub and the proper cabling, up to 127 USB devices can be daisy-chained to the USB port and addressed by the system.
  • Page 170 Option Installation 3-45 Connect the other end of the external SCSI cable to the back of the SCSI device. Plug the SCSI device power cord into the rear of the SCSI device. Connect the other end of the SCSI power cord to a surge protector (preferred) or to a grounded 115V AC outlet.
  • Page 171: Maintenance And Troubleshooting

    To access the NECCSD Web page: www.nec-computers.com To access the NECCSD FTP site: ftp.neccsdeast.com To purchase a new system or an option kit Call 1 (888) 863-2669 through NEC NOW, or to obtain sales 1 (888) 8NEC-NOW literature or option information:...
  • Page 172: Online Services

    Catalog 6, NEC Ready Systems technical support information. Catalog 7, NEC PowerMate Systems technical support information. Catalog 8, NEC Portable Systems (including Versa Notebooks and MobilePro Handheld Personal Computers) technical support information. Technical support information includes BBS and FTP file listings, Illustrated Parts Breakdowns (IPB), part numbers, FAQ lists, and other documents specific to each product.
  • Page 173: Neccsd Bulletin Board System

    Maintenance and Troubleshooting Listen to the instructions provided by the voice prompts. Press if you do not want an introduction to FaxFlash. Follow the automated instructions for ordering your document or catalog. Press if you want an introduction to FaxFlash. Follow the automated instructions for ordering your catalog or document.
  • Page 174: E-Mail/Fax Technical Support Services

    Maintenance and Troubleshooting Following the Hyper Terminal instructions, enter the BBS phone number 1 (978) 635-4706. Your business phone system and/or location might require a prefix. NOTE: The first time that you use the BBS, you will be requested to provide information for a new user questionnaire.
  • Page 175: Internet

    What’s Hot, all the latest, hottest news and information from NEC Computer Systems Division How to Buy includes information on how to buy a computer from NEC through its NEC NOW program. To access the NECCSD Web Site via the World Wide Web, enter the following Internet Uniform Resource Locator (URL) through your service: http://www.nec-computers.com...
  • Page 176: Maintenance

    Maintenance and Troubleshooting MAINTENANCE This subsection contains general information for cleaning and checking the system, keyboard, and monitor. The system, keyboard, and monitor require cleaning and checking at least once a year, and more often if operating in a dusty environment. No other scheduled maintenance or lubrication is required.
  • Page 177: Keyboard Cleaning

    Maintenance and Troubleshooting Keyboard Cleaning As necessary, inspect and clean the inside of the keyboard as follows. Remove the twelve screws holding the keyboard enclosure together (see Figure 4-1). CAUTION: The keyboard and cable together are considered a whole-unit, field-replaceable assembly.
  • Page 178: Mouse Cleaning

    Maintenance and Troubleshooting Mouse Cleaning The mouse has a self-cleaning mechanism that prevents a buildup of dust or lint around the mouse ball and tracking mechanism under normal conditions. Periodically, however, the mouse ball must be cleaned. Use the following procedure to clean the mouse. Unplug the mouse from the system.
  • Page 179: Troubleshooting

    Maintenance and Troubleshooting TROUBLESHOOTING This subsection provides information that helps isolate and repair system malfunctions at the field level. Step-by-step instructions for diagnosing and solving system hardware problems are provided. If disassembly is required, see Section 5. Connector pin assignments are given in Appendix A.
  • Page 180 4-10 Maintenance and Troubleshooting Table 4-2 Problems and Solutions Problem Symptom Solution Power supply Any of the following 1.Perform steps 1 through 4 listed in malfunction conditions could occur: this table under No Power. Front panel lamps out, 2.Check power supply voltages. diskette and/or hard drives Voltages should be measured with a do not spin, monitor blank,...
  • Page 181 Maintenance and Troubleshooting 4-11 Table 4-2 Problems and Solutions Problem Symptom Solution Diskette drive Lamp on drive panel does 1.Check power and signal cable does not work not light when diskette is connections between diskette drive, loaded. riser board, and power supply. 2.Check diskette drive cable.
  • Page 182 4-12 Maintenance and Troubleshooting Table 4-2 Problems and Solutions Problem Symptom Solution Keyboard or Monitor has prompt, but 1.Check that keyboard/mouse is mouse cannot input data. plugged in. malfunction 2.Check password (see Section 2). 3.Disable password (see Section 2). 4.Replace keyboard (or mouse). 5.Replace system board.
  • Page 183 Maintenance and Troubleshooting 4-13 Table 4-2 Problems and Solutions Problem Symptom Solution CD-ROM System power not on. 1.Turn system power on. Malfunction Disc tray does not open. 1.System power not on. Turn system power on. 2.System power failed. Insert the tip of a straightened paper clip into the emergency eject hole, then gently press inward until the tray opens.
  • Page 184: Replacing The Cmos Battery

    4-14 Maintenance and Troubleshooting Table 4-2 Problems and Solutions Problem Symptom Solution Communication Bad data or no data when 1.Check cable connections between Error communicating. riser board and device. 2. Check that the interface port is selected. 3. Test or replace the device and interface cable (see the device documentation for troubleshooting).
  • Page 185: Locating The Battery

    Maintenance and Troubleshooting 4-15 Locate the battery and its socket on the system board (see Figure 4-3). Figure 4-3 Locating the Battery Use your fingers to carefully remove the battery from the battery socket on the system board (see Figure 4-4). Figure 4-4 Battery Removal...
  • Page 186 4-16 Maintenance and Troubleshooting WARNING: The battery can explode if it is incorrectly replaced or improperly discarded. Use only the same battery or an equivalent type recommended by the manufacturer when replacing the battery. Lithium acts as a catalyst when exposed to water and causes spontaneous combustion on contact.
  • Page 187: Repair

    Section 5 Repair DISASSEMBLY AND REASSEMBLY This section contains step-by-step disassembly procedures for the system unit. Reassembly is the reverse of disassembly. A simplified disassembly illustration is provided with most procedures. At the end of the section there is a parts list and an illustrated parts breakdown showing an exploded view of the system.
  • Page 188: Inside The System Unit

    Repair When disassembling the system unit, follow these general rules. Before opening the system or handling boards or chips, touch the frame to discharge static. Disconnect all peripherals before disassembling the system unit. Do not disassemble parts other than those specified in the procedure. All screws are Phillips-head, unless otherwise specified.
  • Page 189: Removing The Agp Video Board

    Repair Removing the AGP Video Board To remove an AGP video board option in your system, use the following steps. NOTE: If you are removing a PCI video board, use the removal procedures for an expansion board (see “Expansion Board Removal”). Remove the system unit cover (see “Removing the System Unit Cover”).
  • Page 190: Expansion Board Removal

    Repair Expansion Board Removal Use the following steps to remove any installed expansion board(s): Remove the system unit cover as previously described. Label and disconnect any cables connected to the board. Remove the screw that secures the board to the support bracket (see Figure 5-2). Set the screw aside (it will be used to secure the slot cover after the board is removed).
  • Page 191: Front Panel Removal

    Repair Front Panel Removal Use the following steps to remove the front panel assembly from the chassis: Remove the system unit cover as previously described. Remove the front panel by releasing the four tabs from the back of the front panel (see Figure 5-3).
  • Page 192: Blank Panel And Metal Slot Cover Removal

    Repair Blank Panel and Metal Slot Cover Removal Use the following steps to remove the blank panel from the front panel and the metal slot cover from the chassis: Remove the front panel as previously described. Remove the blank panel from the selected slot by pressing the blank panel tabs and pushing the blank panel out (see Figure 5-4).
  • Page 193: Card Guide Removal

    Repair Remove the perforated metal breakaway panel from the slot on the front of the chassis by pulling it back and forth until it breaks off (see Figure 5-5). Figure 5-5 Locating the Breakaway Panel Card Guide Removal Use the following steps to remove the card guide: Remove the system unit cover and front panel as previously described.
  • Page 194: Switch Board/Ir Panel Removal

    Repair Switch Board/IR Panel Removal The power, reset, and suspend switches, the power and disk lamps, and the IR port are all located on the switch board/IR panel. A feature connector at the rear of the switch board/IR panel carries signal and power for each these functions through a single cable to the riser board.
  • Page 195: Dimm Removal

    Repair DIMM Removal Use the following steps to remove a DIMM from the system board: Turn off the system and disconnect the system power cord from the power source. Remove the system unit cover (see “Removing the System Unit Cover”). Locate the DIMM sockets on the system board.
  • Page 196 Section 5 Repair Figure 5-1Figure 5-2Figure 5-3Figure 5-4Figure 5-5Figure 5-6Figure 5-7...
  • Page 197: Processor Subsystem Removal

    5-10 Repair Processor Subsystem Removal To remove the processor subsystem (CPU module and heatsink) from the system board, proceed as follows: Remove the system unit cover as previously described (see “System Unit Cover Removal”). WARNING: Before removing the system unit cover, turn off the power and unplug the system power cable.
  • Page 198: 1/4-Inch Device Removal

    Repair 5-11 5 1/4-Inch Device Removal Use the following steps to remove a 5 1/4-inch device from the system unit: Remove the system unit cover and front panel as previously described. Label and unplug all signal and power cables from the 5 1/4-inch device to be removed.
  • Page 199 5-12 Repair Slide the device out of the front of the system unit. Figure 5-10 Removing a 5 1/4-Inch Device...
  • Page 200: 1/2-Inch Hard Disk Drive Removal

    Repair 5-13 3 1/2-Inch Hard Disk Drive Removal Use the following steps to remove the 3 1/2-inch hard disk drive: Remove the system unit cover as previously described. Unplug the power and signal cables from the hard disk drive. NOTE: When reinstalling the drive, note that all power cables are keyed to fit only in the correct position.
  • Page 201: 1/2-Inch Diskette Drive Removal

    5-14 Repair 3 1/2-Inch Diskette Drive Removal Use the following steps to remove the 3 1/2-inch diskette drive: Remove the system unit cover and front panel as previously described. Remove the front panel as previously described. Unplug the power and signal cables from the rear of the diskette drive. NOTE: When reinstalling the diskette drive, note that all power cables are keyed to fit only in the correct position.
  • Page 202: Power Supply Removal

    Repair 5-15 Power Supply Removal Use the following steps to remove the power supply: WARNING: Before removing the system unit cover, turn off the power and unplug the system power cable. Power is removed only when the power cable is unplugged. Remove the system unit cover as previously described.
  • Page 203 Section 5 Repair Figure 5-1Figure 5-2Figure 5-3Figure 5-4Figure 5-5Figure 5-6Figure 5-7Figure 5- 8Figure 5-9Figure 5-10Figure 5-11Figure 5-12Figure 5-13...
  • Page 204: Insertion/Extraction Latch

    5-16 Repair System Board Removal Use the following steps to remove the system board: Remove the system unit cover as previously described. Make sure that all external cables have been disconnected. If the system has an AGP board, remove it (see the instructions in “Removing the AGP Video Board”...
  • Page 205: Removing The System Board

    Repair 5-17 Carefully slide the board the rest of the way out of the chassis, taking care not to lift the board before it is free from its slot (see Figure 5-15). Figure 5-15 Removing the System Board If the system board is being replaced, remove the DIMMs from the board and install them on the new board.
  • Page 206: Plastic Rail Removal

    5-18 Repair Plastic Rail Removal Use the following steps to remove the plastic rail from the system board: Remove the system unit cover as previously described. Remove the system board as previously described. Place the system board on a level static-free surface. Remove the two screws that hold the plastic rail to the underside of the system board (see Figure 5-16).
  • Page 207: Riser Board Removal

    Repair 5-19 Riser Board Removal Use the following steps to remove the riser board: Open the system unit cover as previously described. Label all cables on the riser board and then disconnect the cables. Remove all expansion boards (see “Expansion Board Removal”). Remove the system board (see “System Board Removal”).
  • Page 208 Section 5 Repair Figure 5-1Figure 5-2Figure 5-3Figure 5-4Figure 5-5Figure 5-6Figure 5-7Figure 5- 8Figure 5-9Figure 5-10Figure 5-11Figure 5-12Figure 5-13Figure 5-14Figure 5- 15Figure 5-16Figure 5-17 Table 5-1...
  • Page 209: Illustrated Parts Breakdown

    5-20 Repair ILLUSTRATED PARTS BREAKDOWN This subsection contains the illustrated parts breakdown (IPB) and NECCSD part numbers for the PowerMate Enterprise computer. Table 5-2 provides telephone numbers for ordering the parts and options described in this section. Table 5-3 lists the field-replaceable parts for the computer. Table 5-4 lists the documentation and packaging for the computer.
  • Page 210 Repair 5-21 Table 5-3 PowerMate Enterprise Pentium II Processor-Based Desktop Series FRU List* Description Part Number Heatsink, Klamath 158-060446-000 233-MHz Pentium II processor 712-00013 266-MHz Pentium II processor 081753 300-MHz Pentium II processor 081796 Battery 158-060367-000 System board with audio (Intel NX440LX) 201-00092 Riser card 203-00013...
  • Page 211 8-GB IDE tape backup (Seagate) 221-00028 24X IDE CD-ROM, Lite-On 217-00035 24X IDE CD-ROM, Lucky-Gold 730302 24X IDE CD-ROM, NEC 217-00049 Diskette drive, w/o bezel 219-00016 1-GB IDE hard drive, Seagate Medalist (ST31012A) 215-00089 2.1-GB IDE hard drive, Quantum ST Ultra DMA...
  • Page 212 Repair 5-23 Figure 5-18 PowerMate Enterprise Pentium II Processor-Based Desktop Series Illustrated Parts Breakdown* * This data was prepared November 1997. For an up-to-date listing of spare parts, call FaxFlash at 1-888-329-0088 (or 1-978-635-6090 outside the U.S.) and order document 42181872. Table 5-4 PowerMate Enterprise Pentium II Processor-Based Desktop Series Documentation and Packaging* Description...
  • Page 213: Appendix A Connector Pin Assignments

    Appendix A Connector Pin Assignments This appendix describes the system board, riser board, and option board connector pin assignments. SYSTEM BOARD CONNECTOR LOCATIONS Figure A-1 and Figure A-2 show the locations of the external and internal connectors on the system board. Table A-1 lists these connectors and the number of the page where the pin assignments are defined.
  • Page 214: A-2 System Board Internal Connector Locations

    Connector Pin Assignments Figure A-2 System Board Internal Connector Locations Table A-1 System Board Connectors Description Page Number Parallel Interface Connector Serial Interface Connectors (COM1/COM2) Keyboard and Mouse Connectors Universal Serial Bus Connectors VGA Interface Connector Microphone In Connector Line In Connector Line Out Connector DIMM Connectors A-10...
  • Page 215: Riser Board Connector Locations

    Connector Pin Assignments RISER BOARD CONNECTOR LOCATIONS Figure A-3 and Figure A-4 show the locations of connectors on the riser board. Table A-2 lists the riser board connectors and the number of the page where the pin assignments are defined. Figure A-3 Riser Board Cable Connector Locations Figure A-4 Board Connector Locations on the Riser Board...
  • Page 216: Riser Board Nlx Connector P1 (Ide, Diskette Drive, And Front Panel Segment

    Connector Pin Assignments Table A-2 Riser Board Connectors Description Page Number Diskette Drive Connector A-12 IDE Interface Connectors A-13 Wake on LAN Connector A-14 Fan Connector A-14 Chassis Intrusion Connector A-14 Front Panel/IrDA Connector A-15 ISA Expansion Board Connectors A-16 PCI Expansion Board Connectors A-17 CD Audio In Connector...
  • Page 217: Parallel Interface Connector

    Connector Pin Assignments PARALLEL INTERFACE CONNECTOR The following figure shows the parallel interface connector on the system board. Table A-4 lists the pin assignments. Figure A-5 Parallel Interface Connector Table A-4 Parallel Interface Pin Assignments Signal Name Signal Name Strobe Auto Feed Data Bit 0 Fault...
  • Page 218: Serial Interface Connectors

    Connector Pin Assignments SERIAL INTERFACE CONNECTORS The following figure shows the serial interface connector(s) on the system board. Table A-5 lists the pin assignments. Figure A-6 Serial Interface Connectors Table A-5 Serial Interface Pin Assignments Signal Name Serial In – Serial Out –...
  • Page 219: Keyboard And Mouse Connectors

    Connector Pin Assignments KEYBOARD AND MOUSE CONNECTORS The following figure shows the keyboard and mouse connectors on the system board. The keyboard and mouse are PS/2-style connectors and can be plugged into either connector. The system unit detects their presence at power on. Table A-6 lists the pin assignments. Figure A-7 PS/2-Style Keyboard and Mouse Interface Connectors Table A-6 Keyboard and Mouse Pin Assignments Signal Name...
  • Page 220: Vga Interface Connector

    Connector Pin Assignments VGA INTERFACE CONNECTOR Video signals are output from the AGP or PCI video board through a VGA interface connector, which is a 15-pin, D-subconnector (VESA VS890803-2) located at the rear of the system unit. Figure A-8 and Table A-8 show the connector pin locations and pin assignments.
  • Page 221: Microphone In Connector

    Connector Pin Assignments MICROPHONE IN CONNECTOR The pin assignments for the microphone in connector (J8P2) are provided in Table A-9. Table A-9 Microphone In Connector Pin Assignments Signal Ground Mic In Vic Voltage Ref. LINE IN CONNECTOR The pin assignments for the microphone in connector (J9P1) are provided in Table A-10. Table A-10 Line In Connector Pin Assignments Signal Ground...
  • Page 222: Dimm Connectors

    A-10 Connector Pin Assignments DIMM CONNECTORS Figure A-2 shows the location of the DIMM connectors on the system board. Table A-12 displays the pin assignments for system board IDE connectors. The signals in parentheses are for the secondary connector. Table A-12 DIMM Socket Pin Assignments Signal Signal Signal...
  • Page 223 Connector Pin Assignments A-11 Table A-12 DIMM Socket Pin Assignments Signal Signal Signal DQm0 DQ49 DQM1 DQ50 DQ32 DQ51 DQ33 DQ34 DQ52 DQ35 NC (VREF) DQ36 DQ37 DQ38 DQ53 DQ39 DQ54 NC (BA1) DQ40 DQ55 DQ41 DQ56 DQ42 DQ57 DQ43 DQ58 DQ44 DQ59...
  • Page 224: Storage Device Connectors

    A-12 Connector Pin Assignments STORAGE DEVICE CONNECTORS The following subsections provide information about the connectors on the riser board for the diskette drive and IDE hard disks. Diskette Drive Connector Table A-13 lists pin assignments for the riser board diskette drive connector. Table A-13 Diskette Drive Pin Assignments Signal Name Signal Name...
  • Page 225: Ide Connectors

    Connector Pin Assignments A-13 IDE Connectors Table A-14 lists the pin assignments for riser board IDE connectors. The signals in parentheses are for the secondary connector. Table A-14 IDE Interface Pin Assignments Signal Name Signal Name Reset IDE Ground Host Data 7 Host Data 8 Host Data 6 Host Data 9...
  • Page 226: Wake On Lan Connector

    A-14 Connector Pin Assignments WAKE ON LAN CONNECTOR Table A-15 lists the pin assignments of the wake on LAN connector on the riser board. Table A-15 Wake On LAN Connector Pin Assignments Signal Name 5VSB Modem Wake LAN Wake FAN CONNECTOR Table A-15 lists the pin assignments of the fan connector on the riser board.
  • Page 227: Front Panel/Irda Connector

    Connector Pin Assignments A-15 FRONT PANEL/IRDA CONNECTOR Table A-18 lists connector pin assignments for the front panel/IrDA connector on the riser board. Table A-18 Front Panel/IrDA Connector Pin Assignments Signal Name Activity LED – On/Off switch PWR–/Sleep LED Select Ground Reset switch –...
  • Page 228: Isa Connectors

    A-16 Connector Pin Assignments ISA CONNECTORS Table A-19 lists connector pin assignments for the ISA connectors on the riser board. Table A-19 ISA Bus Pin Assignments Signal Signal Signal Signal IOCHK – DACK2 – RSTDRV BALE IRQ9 – 5 V DRQ2 –...
  • Page 229: Pci Connectors

    Connector Pin Assignments A-17 PCI CONNECTORS Table A-20 lists pin assignments for the PCI connectors on the riser board. Table A-20 PCI Bus Pin Assignments Signal Signal Signal Signal – 12 V AD16 AD17 +12 V No Connect 3.3 V CBE2 –...
  • Page 230: Cd Audio In Connector

    A-18 Connector Pin Assignments CD AUDIO IN CONNECTOR The pin assignments for the CD audio in connector (JP1) on the riser board are provided in Table A-21. Table A-21 CD Audio In Connector Pin Assignments Signal Left channel Ground Ground Right channel MODEM IN CONNECTOR The pin assignments for the modem in connector (JP4) are provided in Table A-22.
  • Page 231: Riser Board Nlx Connector P1 (Pci Segment

    Connector Pin Assignments A-19 RISER BOARD NLX CONNECTOR P1 (PCI SEGMENT) The following table lists connector pin assignments for the PCI segment of the riser board NLX connector P1. Table A-23 NLX Connector P1 Pin Assignments (PCI Segment) Signal Type Termination –...
  • Page 232 A-20 Connector Pin Assignments Table A-23 NLX Connector P1 Pin Assignments (PCI Segment) Signal Type Termination AD[18] AD[17] IRDY# DEVSEL# 3.3VDC STOP# PERR# SERR# C/BE[1]# AD[13] AD[10] C/BE[0]# AD[00] AD[06] 3.3VDC AD[05] AD[01] AD[03] AD[02] 5VDC PCSPKR_RT AUDIO +12V PCSPKR_LFT AUDIO +12V PCICKL0...
  • Page 233 Connector Pin Assignments A-21 Table A-23 NLX Connector P1 Pin Assignments (PCI Segment) Signal Type Termination SER_IRQ MISC PCIINT2# 3.3VDC PCICLK3 GNT3# 3.3VDC GNT2# AD[31] REQ0# AD[29] AD[28] AD[26] 3.3VDC AD[24] C/BE[3]# AD[22] AD[21] AD[19] AD[16] 3.3VDC C/BE[2]# FRAME# TRDY# SDONE LOCK# SBO#...
  • Page 234: Riser Board Nlx Connector P1 (Isa Segment

    A-22 Connector Pin Assignments Table A-23 NLX Connector P1 Pin Assignments (PCI Segment) Signal Type Termination AD[15] AD[14] AD[11] AD[12] AD[09] 3.3VDC AD[08] AD[07] AD[04] PCI_PM# RISER BOARD NLX CONNECTOR P1 (ISA SEGMENT) The following table lists connector pin assignments for the ISA segment of the riser board NLX connector P1.
  • Page 235 Connector Pin Assignments A-23 Table A-24 NLX Connector P1 Pin Assignments (ISA Segment) Signal Type Termination SMEMW# SA[19] IOW# SA[17] DACK#3 SA[14] DACK1# DRQ1 SA[12] SYSCLK SA[9] 5VDC IRQ5 SA[7] IRQ3 IRQ4 SA[5] BALE IOCS16# MEMCS16# IRQ11 IRQ10 IRQ15 IRQ12 IRQ14 DRQ0...
  • Page 236 A-24 Connector Pin Assignments Table A-24 NLX Connector P1 Pin Assignments (ISA Segment) Signal Type Termination MEMR# MEMW# SD[9] DRQ5 DRQ6 5VDC SD[12] DACK7# A100 SD[14] A101 MASTER# 5VDC IRQ9 DRQ2 SD[3] OWS# SD[1] IOCHRDY SA[18] SMEMR# SA[16] IOR# DRQ3 SA[15] SA[13] 5VDC...
  • Page 237 Connector Pin Assignments A-25 Table A-24 NLX Connector P1 Pin Assignments (ISA Segment) Signal Type Termination IRQ6 SA[8] SA[6] DACK2# SA[4] SA[3] SA[2] SA[1] SA[0] SBHE# LA[23] LA[22] LA[21] LA[20] LA[19] LA[18] LA[17] DACK0# DACK5# SD[8] DACK6# SD[10] 5VDC SD[11] DRQ7 SD[13] B100...
  • Page 238: A-25 Nlx Connector P1 Pin Assignments (Ide, Diskette Drive, And Front Panel Segment)

    A-26 Connector Pin Assignments RISER BOARD NLX CONNECTOR P1 (IDE, DISKETTE DRIVE, AND FRONT PANEL SEGMENT) The following table lists connector pin assignments for the IDE, diskette, and front panel segment of the riser board NLX connector P1. Table A-25 NLX Connector P1 Pin Assignments (IDE, Diskette Drive, and Front Panel Segment) Signal Type...
  • Page 239 Connector Pin Assignments A-27 Table A-25 NLX Connector P1 Pin Assignments (IDE, Diskette Drive, and Front Panel Segment) Signal Type Termination A128 IDEB_DD2 A129 IDEB_DD15 A130 IDEB_DIOW# A131 IDEB_DMARQ A132 IDEB_IORDY A133 A134 IDEB_DMACK# A135 RESERVED A136 IDEB_DA0 A137 IDEB_CS0# A138 DRV2# FLOPPY GND...
  • Page 240 A-28 Connector Pin Assignments Table A-25 NLX Connector P1 Pin Assignments (IDE, Diskette Drive, and Front Panel Segment) Signal Type Termination A159 USB1/3_OC# MISC A160 USB2/4_N MISC A161 USB2/4_P MISC A162 USB2/4_OC# MISC A163 A164 VBAT MISC A165 TAMP_DET# MISC A166 MSG_WAIT_LED# MISC...
  • Page 241 Connector Pin Assignments A-29 Table A-25 NLX Connector P1 Pin Assignments (IDE, Diskette Drive, and Front Panel Segment) Signal Type Termination B121 IDEB_DD7 B122 B123 IDEB_DD10 B124 5VDC B125 IDEB_DD4 B126 IDEB_DD3 B127 IDEB_DD13 B128 IDEB_DD14 B129 IDEB_DD1 B130 IDEB_DD0 B131 IDEB_DIOR# B132...
  • Page 242 A-30 Connector Pin Assignments Table A-25 NLX Connector P1 Pin Assignments (IDE, Diskette Drive, and Front Panel Segment) Signal Type Termination B152 IRSL1 MISC B153 IRSL2 MISC B154 IRTX MISC B155 IRRX MISC B156 FP_SLEEP MISC B157 FP_RST# MISC B158 B159 PWRLED# MISC...
  • Page 243: Riser Board Nlx Connector Jp2 (Supplemental Connector Segment

    Connector Pin Assignments A-31 RISER BOARD NLX CONNECTOR JP2 (SUPPLEMENTAL CONNECTOR SEGMENT) The following table lists connector pin assignments for the supplemental connector segment of the riser board NLX connector JP2. Table A-26 NLX Connector JP2 Pin Assignments (Supplemental Connector Segment) Signal Type Signal Type...
  • Page 244: Power Supply Connectors

    A-32 Connector Pin Assignments POWER SUPPLY CONNECTORS Figure A-9 and Figure A-10 show the power supply connectors located on the back of the riser board. Table A-27 and Table A-28 display power supply connector pin assignments. Table A-27 Main Power Connector Pin Assignments Signal Name Signal Name...
  • Page 245: Network Connectors

    Connector Pin Assignments A-33 Table A-28 Optional Power Connector Pin Assignments Signal FanM FamC 3.3V Sense 1394R 1394V Reserved FanM 1394R FanC 1394V +3.3V Sense Reserved Figure A-10 Optional Power Connector NETWORK CONNECTORS The pin assignments for typical network connectors are provided in the following sections. RJ-45 Connectors The pin assignments for an RJ-45 are provided in Table A-29.
  • Page 246: Aui Port Connector

    A-34 Connector Pin Assignments AUI Port Connector The pin assignments for an AUI port connector (DB15 connector) are provided in Table A-30. Table A-30 AUI Port Connector Pin Assignments Signal Name Signal Name Collision shield Collision – Collision + Transmit – Transmit + Transmit shield Receive shield...
  • Page 247: Appendix B Jumper Settings

    Appendix B Jumper Settings The following sections provide jumper settings for PowerMate Enterprise computers. Settings are included for the following components: system board hard disk drive CD-ROM reader fax/modem board. SYSTEM BOARD JUMPER SETTINGS PowerMate Enterprise system board jumper settings are changed under the following circumstances: to reset the password and select CPU speed to perform BIOS recovery.
  • Page 248: Password Clear/Cpu Speed Jumper

    Jumper Settings Password Clear/CPU Speed Jumper Use the following steps to change the clear the password and/or change the CPU speed. With the system powered off and unplugged, jumper J1A1 for Configure Mode (see Figure B-1). Figure B-1 CPU Speed/Password Clear Jumper Restart the system.
  • Page 249: Bios Recovery Jumpers

    Jumper Settings BIOS Recovery Jumpers If an interruption occurs during a BIOS upgrade that prevents continuation of the process, it is possible that the BIOS may be left in an unstable state. If this happens, BIOS Recovery must be performed. This entire procedure is performed in conjunction with a BIOS Recovery diskette.
  • Page 250: Seagate Barracuda

    Jumper Settings CS: Cable Select jumper Not used Master device Enabled, DS jumpered (factory default) Disabled, DS open Master device with Slave present if the Slave drive does not use the Drive Active/Slave Present (DASP-) signal to indicate its presence: Enabled, DS and CS jumpered Disabled, CS open Slave device...
  • Page 251: Quantum Viking

    NEC 24X CD-ROM Reader The NEC twenty-four-speed CD-ROM reader has one jumper block on the back of the reader. Jumpers on the block configure the reader as a master (factory set) or slave device.
  • Page 252: Lite-On 24X Cd-Rom Reader

    Jumper Settings Lite-ON 24X CD-ROM Reader The Lite-ON Technology 24-speed CD-ROM reader has one jumper block on the back of the reader. Jumpers on the block configure the reader as a master (factory set) or slave. Descriptions of the jumpers are as follows: CS (cable select) —...
  • Page 253: Zip Drive Jumper Settings

    Jumper Settings ZIP DRIVE JUMPER SETTINGS The three-position jumper block for the Zip drive is located on the rear of the drive. The following description applies when the rear of the drive is viewed with the IDE connector to the left of the jumper block, and the power connector to the right. Drive 0 Select (Master Drive Select) —...
  • Page 254: Glossary

    Glossary application programs Software designed to perform specific functions, such as solving business or mathematical problems. asynchronous communications Method of data transmission where characters are preceded by a start bit and followed by a stop bit, permitting the time between characters to vary. AUTOEXEC.BAT A batch program file that the operating system runs to define hardware device characteristics.
  • Page 255 Glossary-2 An electronic circuit within a computer used for transmitting data or electrical power from one device to another. busy lamp Indicator on the front of the diskette drive that lights when the drive is writing to or reading from a diskette. byte Group of eight contiguous bits.
  • Page 256 Glossary-3 CONFIG.SYS A text file that tells the computer where in memory to load the operating system, what device drivers to install, and what memory management features to activate. conventional RAM The first megabyte of RAM in the system. It contains 640 KB of base memory and 384 KB of reserved memory.
  • Page 257 Glossary-4 formatting The process of preparing a disk or diskette to accept data. function keys The set of keys on the keyboard (usually F1 through F12) that let you get help and error message information or quickly select frequently used commands. gigabyte (GB) 1,073,741,824 bytes.
  • Page 258 Glossary-5 megabyte (MB) 1,048,576 bytes. memory Electronic storage area in a computer that retains information and programs. A computer has two types of memory - read-only memory (ROM) and random access memory (RAM). menu A video display of programs or options. microprocessor A semiconductor central processing unit that is the principal component of a microcomputer.
  • Page 259 Glossary-6 overwrite Storing information at a location where information is already stored, thus destroying the original information. parallel interface Interface that communicates eight bits at a time. parallel printer A printer with a parallel interface. parameter A characteristic of a device or system. password A string of characters that the user must enter before the system allows access or system privileges.
  • Page 260 Glossary-7 read To extract data from a storage device such as a diskette. Read-Only Memory. Memory in which stored data cannot be modified by the user except under special conditions. reset The process of returning a device to zero or to an initial or arbitrarily selected condition. resolution The degree of screen image clarity.
  • Page 261 Glossary-8 ® SRS, also called surround sound, is a Sound Retrieval System which goes beyond stereo sound. It creates a three-dimensional sound image with only two conventional speakers. Using pre-recorded music, it retrieves the spatial information and restores the original three- dimensional sound field.
  • Page 262 Glossary-9 wait state The additional cycle beyond the minimum cycles required by the microprocessor to complete a memory transaction. When additional cycles are required, the microprocessor must wait for the additional cycle before the transaction is completed. A “zero wait state” means that the operation required no additional cycles to complete the memory transaction.
  • Page 263: Index

    Index Exit menu, 2-26 Main menu, 2-14 Maintenance menu, 2-26 5 1/4-inch device memory map, 1-11 installing, 3-35 navigation keys, 2-13 locking tabs, 5-11 Power menu, 2-24 rails, 3-35 recovery jumper, B-3 removing, 5-11 Security menu, 2-22 setting a password, 2-22 setting CPU speed, 2-26 AC adapter, speakers, 2-7 setting inactivity timer, 2-24...
  • Page 264 Index-2 CD Restore IDE device, 3-29 selecting restore options, 2-51 internal SCSI device, 3-31 CD-ROM reader, 1-28, 2-9 parallel printer, 3-42 connecting, 3-29 RS-232C device, 3-43 connector, A-13 serial device, 3-43 controls and indicators, 2-10 USB device, 3-44 emergency tray eject, 2-10 Connectors, A-2, A-3 installing, 3-35 audio, 2-6...
  • Page 265 Index-3 universal serial bus, A-7 connector, A-12 VGA interface, A-8 installing, 3-41 Wake on LAN, A-14 power lamp, 4-11 Cover, 3-3 problems, 4-11 aligning, 3-6 removing, 3-40, 5-14 installing, 3-6 screws, 5-14 removing, 3-4, 5-2 specifications, 1-35 screws, 3-4 DMA settings, 1-16 DMI event logging, 2-21 Date, 2-14 DB15 connector, 2-7, A-34...
  • Page 266 Index-4 hard disk drive, 3-39 operating system, 2-35 Graphics, MPEG, 1-22 parallel printer, 3-42 RS-232C device, 3-43 serial device, 3-43 Hard disk drive, 1-25 system unit cover, 3-6 cable, 3-27 USB device, 3-44 connecting, 3-29 Integrated audio, 1-24 connectors, A-13 IntelliMouse, 1-25 installing, 3-35 Interrupt controller, 1-15...
  • Page 267: Expansion Board Removal

    2-8 system power, 2-8, 4-9, 4-11 LANDesk Client Manager, 1-15, 2-30 NEC Auto Backup, 2-34 chassis intrusion notification feature, NEC Select Install CD, 2-34 2-33 used with a SCSI drive, 2-53 monitoring capabilities, 2-33 NECCSD FaxFlash Service, 4-1...
  • Page 268: Voltage Selector Switch

    Index-6 Parallel printer, 2-3, 3-42 serial, A-6 Partitioning the hard disk drive, 2-35, 2-36 USB, A-7 Password VGA interface, A-8 clearing, 2-23 Wake on LAN connector, A-14 jumper settings, B-2 Plastic rails, 5-18 setting, 2-22 Plug and Play, 1-17 using, 2-23 POST, 2-8 PC Card Host, 1-28 Power cables, 3-28...
  • Page 269 Index-7 blank panel, 5-6 Secondary IDE device, 3-23 card guide, 5-7 Security menu (BIOS setup utility), 2-22 DIMMs, 5-9 Select Install CD, 2-34 diskette drive, 3-40, 5-14 Diskette drive, 2-15 expansion boards, 3-10, 5-4 Selective Application Restore, 2-35 expansion slot cover, 3-9 Serial front panel, 5-5 connectors, A-6...
  • Page 270 Index-8 controls, 2-4 installing, 3-14 power lamp, 2-7 interrupt controller, 1-15 specifications, 1-51 ISA bus, 1-17 Specifications, 1-29, 1-31, 1-32 jumper locations, B-1 CD-ROM reader, 1-43, 1-44, 1-45 jumper settings, B-1 chassis, 1-34 latch, 3-13, 5-16 desktop, 1-34 parallel interface, 1-18 diskette drive, 1-35 PCI local bus, 1-17 fax/modem board, 1-46...
  • Page 271 Index-9 Wake on LAN connector, A-14 enabling, 2-25 Zip drive, 1-29 jumper settings, B-7 specifications, 1-51...
  • Page 272 (For United States Use Only) FEDERAL COMMUNICATIONS COMMISSION RADIO FREQUENCY INTERFERENCE STATEMENT WARNING: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 273 If the modem malfunctions, all repairs should be performed by NEC Computer Systems Division or an NECCSD Authorized Service Center. It is the responsibility of users requiring service to report the need for service to NEC Computer Systems Division or to an NECCSD Authorized Service Center. Service can be obtained at: NEC Computer Systems Division, Inc.
  • Page 274 (For Canadian Use Only) This equipment is a Class B digital apparatus which complies with the Radio Interference Regulations, C.R.C., c.1374. Cet appareil numérique de la classe B est conforme àu Règlement sur le brouillage radioélectrique, C.R.C., ch.1374. Canadian Department of Communications Modem Connection Requirements NOTE: The Canadian Department of Communications label identifies certified equipment.
  • Page 275 BATTERY REPLACEMENT A lithium battery in your computer maintains system configuration information. In the event that the battery fails to maintain system configuration information, NECCSD recommends that you replace the battery (see Section 4, “Maintenance and Troubleshooting,” for battery removal procedures). WARNING: There is a danger of explosion if the battery is incorrectly replaced.

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