KitchenAid KECC501G Use And Care Manual page 18

"ou can solve many common cooktop problems easily, saving you the cost of a possible
ervice call. Try the suggestions below to see if you can solve your problem without outside
elp. If the suggestions do not work, see "Requesting Assistance or Service" on page 19
n the U.S.A.), or on page 20 (in Canada).
PROBLEM POSSIBLE CAUSE SOLUTION
Nothing will The unit is not wired into See installation instructions for elec-
operate a live circuit with proper trical requirements.
voltage.
A household fuse has blown Replace household fuse or reset
or a circuit breaker has circuit breaker.
tripped.
The surface A household fuse has blown Replace household fuse or reset
cooking areas or a circuit breaker has circuit breaker.
will not operate tripped.
You are not setting the control Push control knobs in before turning
knobs correctly, to a setting.
Control knob(s) You are not pushing in before Push control knob(s) in before turning
will not turn turning, to a setting.
Touch controls You are not following the See Electronic touch controls in the
will not respond correct sequence to operate "Using Your Cooktop" section.
the electronic touch control.
You are not touching the
electronic control in the
correct location.
Cooking
results are
not what
you expected
The cooktop is not level.
The pan used is not the
correct type or size.
Cookware does not fit
the surface cooking area
being used.
Level cooktop. (See Installation
Instructions.)
Refer to a reliable cookbook for
recommended pan type and size.
Pan should be the same size or
slightly larger than surface cooking
area being used.