Solving General Printing Problems - Dell 1100 Laser Mono Printer User Manual

Check Suggested Solutions
Check the Check the power source by plugging into another outlet.
power cord and
the power
switch.
Make sure that In Ready mode,
is on. Operator Panel LEDs" .
Press and hold
• If a demo page does not print, check the paper supply in the paper input tray.
to print a
• If the paper jams in the printer, go to "Clearing Jams in the Paper Tray" .
demo page.
Check the If there is a print quality problem, go to "Solving Print Quality Problems" .
demo page to
see if it is
printed
correctly.
Print a short
• If the page does not print, check the cable connection between the printer and the
document from
computer.
a software
• Check the print queue or print spooler to see if the printer has been paused.
application to
• Check the software application to ensure you are using the proper printer driver and
verify that the
communication port. If printing is interrupted in progress, go to "Solving General Printing
computer and
Problems" .
printer are
connected and
are
communicating
correctly.
If completing
• "Solving General Printing Problems" .
the checklist
• "Understanding the Operator Panel LEDs" .
does not
resolve the
printer
problem, check
the following
troubleshooting
sections.

Solving General Printing Problems

For problems with the operation of your printer, refer to the table for suggested solutions.
Condition Possible Cause
The printer The printer is not receiving power.
does not
print.
The printer is not selected as the default
printer.
Check the printer for the following:
lights green. If lights or blinks green, go to "Understanding the
Suggested Solutions
Check the power cord connections. Check the power
switch and the power source.
Select your printer in the printer folder in Windows as
your default printer.
After locating the problem, clear it. If a printer system
error occurs, contact your service representative.