Before You Call For Service - GE GXSF30V Owner's Manual And Installation Instructions

Before you call for service.
Troubleshooting Tips
Save time and money! Review the chart on this page first and you may not
need to call for service.
NO SOFT WATER - Most Common Problems:
Check the following before calling for service:
• Not enough salt-should be at least 1/3 full.
• Bypass valve in "Bypass" position-handle should be in the "OUT" (service) position.
• Hardness setting too low. Check hardness setting and adjust. Verify hardness of supply water-
from local water company, water test or call the GE Answer Center (800-952-5039 in US).
• Salt Bridge-salt solidifies above water level so that brine water is not in contact with salt. See
the Breaking a Salt Bridge section.
Possible Cause What to do
Faucet or fixture where sample was •
token not plumbed to soft water.
NOTE: Be sure sample is from o faucet
that does not mix soft and hard water.
For example, a single lever kitchen
faucet, if the cold side is plumbed to
hard water.
To conserve salt, the installer may hove isolated
some fixtures (outside faucets, toilets, etc.) from
soft water. From the outlet of the water soften-
ing system, trace the water flow path, in house
plumbing. If soft water is not directed to a faucet
or fixture where wonted, consult o plumber.
• Check for o salt bridge or, if the tank is empty, refill
with recommended salt. Press (for 3 seconds)
the RECHARGE button to start on immediate
recharge and restore soft water supply.
• Check for o loss of electrical power to the water
softening system, due to any of these conditions
and correct as needed. With the power supply
restored, observe the foceplote time display and
read Programming the Control section. NOTE:
the electrical outlet for the softener should be live
so it cannot be occidentally switched off.
• Be sure the bypass valve stem is positioned prop-
erly, with the handle in the OUT position.
• Any restriction in the drain hose may prevent
proper operation of the nozzle and venturi and
reduce or prevent brine draw during recharge..
• Refer to Cleaning the Nozzle and Venturi Assembly
instructions. With water pressure to the water
softening system off, take the nozzle assembly
aport. Inspect, cleon and replace as needed.
Any foreign porticle(s), scratches, nicks, etc. in the
passages con prevent operation. Be sure holes in
the gasket ore centred over holes in the housing.
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