Fujitsu Eternus DX80 S2 User Manual page 83

Chapter 7 Troubleshooting
7.1 Check List
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When the ETERNUS DX Disk storage system refuses to turn on
Check the following points: If none of these resolve the problem, leave the ETERNUS DX Disk
storage system alone and contact your maintenance engineer.
• Is the ETERNUS DX Disk storage system's power cord disconnected?
• Is the main line switch of the power distribution unit turned OFF (O)?
• Is there a power failure?
• Is the QSFP cable disconnected?
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When the READY LED is not on
If more than ten minutes have passed since the ETERNUS DX Disk storage system's power was
turned on and the READY LED still has not turned on, contact your maintenance engineer.
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When the FAULT LED is on
Check the general status and the system messages in ETERNUS Web GUI. Perform the
necessary actions to correct the problem. If the problem cannot be resolved, leave the
ETERNUS DX Disk storage system alone and contact your maintenance engineer.
• When the general status of ETERNUS Web GUI is
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ETERNUS DX80 S2/DX90 S2 Disk storage system User's Guide -Operation-
When checking the general status via ETERNUS CLI, refer to "ETERNUS
CLI User's Guide".
Check whether one side of the QSFP cable is disconnected. If so, install the connector in
the DI port.
Check if the QSFP cable is connected. If the QSFP cable is not connected, use the
following procedure to connect the QSFP cable.
Procedure
1 Press the controller enclosure's Power switch for four seconds or more to turn off
the ETERNUS DX Disk storage system.
Drive enclosures with no QSFP cables connected will remain on.
2 Connect the QSFP cable while the drive enclosure is on.
3 Press the controller enclosure's Power switch to turn on the ETERNUS DX Disk
storage system.
Copyright 2011 FUJITSU LIMITED
83
End of procedure
P3AM-4842-01ENZ0