Trouble Shooting - Haier HWD–C1200TXVE-U User Manual

20

tRoubLE SHootIng

tROUBLEShOOtiNg
In the unlikely event of difficulties with your appliance please follow the troubleshooting guide below . If the problem persists,
contact the retailer if the machine is still within the guarantee period . If the appliance is out of guarantee, contact an
approved service agent on 0845 025 3025 . If an error code is displayed, please refer to the error code guide below .
pRobLEmS poSSIbLE CAuSES
Washer Dryer fails to ¬ Poor connection to the power supply .
operate . ¬ Power failure .
¬ The washer door is not properly closed .
¬ Machine has not been switched on .
Washer Dryer cannot be ¬ Water tap is not turned on .
filled with water . ¬ Water pressure is less than 0,03 MPa .
¬ The inlet hose is kinked .
¬ Water supply failure .
¬ The program knob is not properly set .
¬ The washer door is not properly closed .
Machine is continually ¬ The height of the drain hose is below 80 cm .
filling and draining . ¬The drain hose is in water .
Drainage failure . ¬ Drain hose is blocked .
¬ Drain hose end is more than 100 cm
¬ The filter is blocked .
Strong vibration while ¬ Not all transportation bolts have been
spinning .
¬ Washer dryer is located on an
¬ Machine is overloaded .
Operation stops before ¬ Water or electricity failure .
completing wash cycle .
Operation stops for a ¬ Washer dryer gives an error message .
period of time .
Excessive foam in the ¬ The detergent is not a low-foaming
drum .
¬ Excessive use of detergent .
Automatic adjustment of the ¬ The washing program duration will be adjusted according to
washing time . the initial water temperature .
Spinning fails ¬ Unbalance of the laundry
MAiNtENANcE
above the floor level .
removed .
uneven surface or is not level .
type or for manual wash .
poSSIbLE SoLutIonS
_ Check connection to the power supply .
_ Check the power supply .
_ Make sure the washer door is closed properly .
_ Make sure the machine is switched on .
_ Turn water tap on .
_ Check water pressure .
_ Check the inlet hose for bends .
_ Ensure the water supply .
_ Make sure the program knob is properly set .
_ Make sure the washer door is closed properly .
_ Make sure the height of the drain hose is within 80 - 100 cm .
_ Make sure the drain hose is not in water .
_ Unblock the drain hose .
_ Make sure the drain hose end is less
than 100 cm above floor level .
_ Unblock the filter .
_ Check if all transportation bolts have been removed .
_ Make sure the washer dryer is on
an even surface and levelled .
_ Reduce amount of laundry in the drum .
_ Check the power supply .
_ Wait until cycle is complete
_ See display codes on previous page .
_ Check if your detergent is appropriate .
_ Reduce amount of detergent used .
_ This is normal and doesn't affect the
functionality .
Add clothes or run a spinning program again .
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