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Epson DS-50000 User Manual

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See also: Setup Manual
User's Guide
Guide to the Product Parts
Check this section to identify the parts of
your product.
How to Scan
Follow the step-by-step instructions here to
scan your originals using any of the available
scanning methods.
Software Information
Follow the introductions here for driver and
application software that comes with your
product.
Solving Problems
If you have a problem using your product or
its software, check here for solutions.
Safety
Copyright and Trademarks
Operating System Versions
Placing Originals on the Product
Follow the steps here to place your originals
on the product.
Using the Network Interface Panel
Explains network settings and how to scan.
Maintenance
Follow the guidelines here to maintain and
transport your product.
Technical Specifications
Check here for technical details about your
product and its accessories.

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Summary of Contents for Epson DS-50000

  • Page 1 User’s Guide Guide to the Product Parts Placing Originals on the Product Check this section to identify the parts of Follow the steps here to place your originals your product. on the product. How to Scan Using the Network Interface Panel Follow the step-by-step instructions here to Explains network settings and how to scan.

  • Page 2: Guide To The Product Parts

    Home > Guide to the Product Parts Guide to the Product Parts Product Parts Light Button...

  • Page 3: Placing Originals On The Product

    Home > Placing Originals on the Product Placing Originals on the Product Loading Documents in the Automatic Document Feeder (ADF) Placing Documents on the Document Glass Placing Thick Documents on the Document Glass...

  • Page 4: How To Scan

    Basic Scanning Scanning from the Button Scanning Using Document Capture Pro (for Windows) Scanning Using Epson Scan (for Mac OS X) Various Types of Scanning Scanning to SharePoint or Cloud Service (for Windows) Scanning Multiple Documents to Separate Files (for Windows)
  • Page 5 Home > Using the Network Interface Panel Using the Network Interface Panel Panel parts Installing the Network Interface Panel Setting Up Client Computers with Epson Scan Settings Scanning Over a Network Scanning from the Panel...

  • Page 6: Software Information

    Home > Software Information Software Information Document Capture Pro (for Windows) Epson Scan Driver (for Mac OS X) Another Scanning Software Checking and Installing Your Software Uninstalling Your Software...

  • Page 7: Maintenance

    Home > Maintenance Maintenance Cleaning the Product Replacing the Roller Assembly Kit Power Off Timer Setting Transporting the Product...

  • Page 8: Solving Problems

    Problems Indicated by Messages on the LCD Panel or Status Light Problems When Starting a Scan Problems When Feeding Paper (For Automatic Document Feeder) Problems With Scanning Time Problems With Scanned Images Problems Remain After Trying All Solutions Where To Get Help EPSON Technical Support ABBYY FineReader...

  • Page 9: Technical Specifications

    Home > Technical Specifications Technical Specifications System Requirements Product Specifications...

  • Page 10: Important Safety Instructions

    Home > Safety Important Safety Instructions Restrictions on copying In this document, warnings, cautions, important, and notes indicate the following: Warnings must be followed to avoid serious bodily injury. Cautions must be followed carefully to avoid bodily injury. Important: must be observed to avoid damage to your equipment. Notes contain important information and useful tips on the operation of this product.
  • Page 11 damage both devices connected by the cable. Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off. If you use an extension cord with the product, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord’s ampere rating.
  • Page 12 Copying these items may also be prohibited by law. Responsible use of copyrighted materials Epson encourages each user to be responsible and respectful of the copyright laws when using any EPSON product. While some countries' laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume.

  • Page 13: Copyright And Trademarks

    Neither is any liability assumed for damages resulting from the use of the information contained herein. Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product.
  • Page 14 4) The license terms of each open source software program are described on \Manual\OSS.pdf in the Software CD-ROM. General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective companies. 8/12 Copyright © 2012 Epson America, Inc. CPD-35536...

  • Page 15: Operating System Versions

    Home > Operating System Versions Operating System Versions In this manual, the following abbreviations are used. Windows refers to Windows 7, Vista, XP, and XP x64. Windows 7 refers to Windows 7 Home Basic, Windows 7 Home Premium, Windows 7 Professional, and Windows 7 Ultimate.

  • Page 16: Product Parts

    Home > Guide to the Product Parts Product Parts Note: The illustrations used in this guide are of the Auto Document Feeder scanner (shown on the left). Use all the items that came with your product. power button Wake Up/Sleep button c.
  • Page 17 a. Automatic Document Feeder (ADF) b. ADF cover c. edge guides d. ADF input tray e. ADF output tray f. control panel a. document cover b. document glass c. carriage (in the document glass) Note: Do not remove the document mat located on the underside of the document cover.
  • Page 18 a. USB port b. AC inlet c. transportation lock lever a. Power cord b. USB cable a. Pickup roller b. Separation roller...
  • Page 19 Home > Guide to the Product Parts Lights The Status lights indicate whether the product is operating normally. Light Indicator Status Meaning Ready Ready to scan images. Initializing or scanning. Flashing Ready Updating firmware. Flashing and Error Error An error has occurred. Problems Indicated by Messages on the LCD Panel or Status Light Recovering firmware.
  • Page 20 Lets you start scan. button Cancels scanning. button You can customize button controls from Document Capture Pro (for Windows) and Epson Event Manager (for Mac OS X). Document Capture Pro (for Windows) Epson Event Manager (for Mac OS X)
  • Page 21 Home > Placing Originals on the Product Loading Documents in the Automatic Document Feeder (ADF) Document specifications Loading documents in the ADF You can load your original documents in the ADF to scan multiple pages quickly. Document specifications Only load documents that meet the following specifications into the product. Paper size Measurements 297 x 420 mm (11.7 x 16.5 inches)
  • Page 22 Loading documents in the ADF Important: Do not feed photographs or valuable original artwork into the ADF. Misfeeding may wrinkle or damage the original. Scan these documents on the document glass instead. Remove any documents from the document glass. Make sure there is no dust on the glass before loading documents in the ADF.
  • Page 23 When loading a stack of paper, fan the paper to remove any paper powder, tap the edges of the paper on a flat surface to align the sheets, and then load it correctly. Do not load additional documents while the current document is being scanned. Document Capture Pro (for Windows) Epson Scan Driver (for Mac OS X)

  • Page 24: Placing Documents On The Document Glass

    Home > Placing Originals on the Product Placing Documents on the Document Glass Important: Do not place heavy objects on the document glass and do not press the glass with too much force. Note: The illustrations used in this guide are of the Auto Document Feeder scanner. Open the document cover.
  • Page 25 Note: If you are scanning multiple documents at once, position each photo at least 20 mm (0.8 inch) apart from the others. Close the document cover gently so that your original does not move. Important: Make sure you use the handle when opening or closing the ADF. Note: Do not leave photos on the document glass for an extended period of time as they may stick to the glass.
  • Page 26 Epson Scan Driver (for Mac OS X)
  • Page 27 Home > Placing Originals on the Product Placing Thick Documents on the Document Glass Important: Do not place heavy objects on the document glass and do not press the glass with too much force. Note: The illustrations used in this guide are of the Auto Document Feeder scanner. Follow these steps to scan a large or thick document on the document glass: Place a large or thick document facedown on the document glass.
  • Page 28 You can place documents up to 15 mm (0.6 inch) thick. When scanning a book, you can perform Book Spine Correction (Windows only) using the Epson Scan driver’s function. For more information, see the Epson Scan help.

  • Page 29: Scanning From The Button

    Home > How to Scan Scanning from the Button Place your original(s). Loading Documents in the Automatic Document Feeder (ADF) Placing Documents on the Document Glass Placing Thick Documents on the Document Glass Press the button. The scanned image is saved to the folder you specified.
  • Page 30 Click Scan. Select settings in the Main Settings window, and then click Scan. Click Detailed Settings to make more detailed image adjustments using the “Epson Scan” scanner driver. The document is scanned and displayed as an image in Document Capture Pro.
  • Page 31 Make settings on the Save As window or the Print Settings window, and then click OK. Note: Selecting Apply job separation on the Save As window activates the function to sort the documents into separate files by detecting blank pages or barcodes in your scanned images. The scanned image is saved to the folder you specified.
  • Page 32 Home > How to Scan Scanning Using Epson Scan (for Mac OS X) Office Mode lets you quickly scan text documents without previewing your image. This section introduces scanning methods in Office Mode. You can use other modes as necessary.
  • Page 33 In File Save Settings window, select the Type setting and click OK. Note: If the Show this dialog box before next scan check box is not selected, Epson Scan starts scanning immediately without displaying the File Save Settings window. The scanned image is saved to the folder you specified.
  • Page 34 Home > How to Scan Scanning to SharePoint or Cloud Service (for Windows) You can upload scanned images to a SharePoint Server or Cloud Service. Start Document Capture Pro and scan your document. Scanning Using Document Capture Pro (for Windows) steps 1 to 5 On the Main window of Document Capture Pro, click the destination icon.
  • Page 35 Home > How to Scan Scanning Multiple Documents to Separate Files (for Windows) This function sorts documents into separate files by using a variety of detection methods such as blank pages or barcodes inserted between the scanned images. Load a document into the Automatic Document Feeder (ADF) and include indicators, such as blank pages, between the pages where you want to separate the data.

  • Page 36: Assigning A Specified Scanning Setting To A Program

    Click OK on the Job Management window. Scanning from the Button For Mac OS X In Mac OS X, a series of registered operations is known as an Action or a Job. Start Epson Event Manager. Epson Event Manager (for Mac OS X)
  • Page 37 Click the arrow in the list next to the action name, then select the action you want to assign. Then click Close. Note: Frequently used actions are registered in advance in Epson Event Manager. You can also customize the action by clicking Make Job Settings. Scanning from the Button...

  • Page 38: Adjusting The Scanned Image

    Home > How to Scan Adjusting the Scanned Image Epson Scan offers a variety of settings for improving color, sharpness, contrast, and other aspects affecting image quality. Histogram Provides a graphical interface for adjusting highlight, shadow, and gamma levels individually.
  • Page 39 Descreening A ripple or cross-hatch pattern (known as moiré) may appear in a scanned image of a printed document. Color Restoration Restores the colors in faded photos automatically. Backlight Correction Removes shadows from photos that have too much background light. Dust Removal Removes dust marks from your originals automatically.
  • Page 40 Color Enhance Enhances the selected color. See help for details on Epson Scan.

  • Page 41: Panel Parts

    Use the arrow buttons to select an item, and then press OK to confirm the selection. start button Starts scanning. In a network environment, the button on the scanner works the same way as clicking Scan in the Document Capture Pro or Epson Scan window.
  • Page 42 Using the Network Interface Panel Installing the Network Interface Panel Epson Scan works with the optional Network Interface Panel (B12B808411) to enable direct control of all of the features of your scanner in a network environment. You can download the User’s Guide for the Network Interface Panel from the following website.

  • Page 43: Setting Up Client Computers With Epson Scan Settings

    Obtain the IP address or host name of the Network Interface Panel from your network administrator. Start Epson Scan Settings. Windows: Start > All Programs or Programs > EPSON > EPSON Scan > EPSON Scan Settings Mac OS X: Select Applications > EPSON Software > EPSON Scan Settings.
  • Page 44 In the Add window, choose the Network Interface Panel’s IP address under Search for addresses, or select Enter address and type in the address. Then click OK. In the Epson Scan Settings window, click Test to check the connection. If everything works properly, you see a successful connection message appears.

  • Page 45: Scanning Over A Network

    Turn on your scanner and the client computer. Place your original(s) on the document glass or ADF. Start Epson Scan. Epson Scan Driver (for Mac OS X) Select your desired mode. In the Epson Scan window, adjust settings as necessary.
  • Page 46 Click Scan.
  • Page 47 Home > Using the Network Interface Panel Scanning from the Panel Setup a Job in advance. Assigning a Specified Scanning Setting to a Program Turn on your scanner and the client computer. Place your original(s) on the document glass or Automatic Document Feeder (ADF). Press the OK button on the panel.
  • Page 48 This lets you assign any of the product’s buttons to open a scanning program. You can also save frequently used scanning settings. How to start Select the start button icon or Start > All Programs or Programs > Epson Software > Document Capture Pro. How to access the help Select Help from the menu at the top right of the main window, and then click Document Capture Pro Help.
  • Page 49 This software lets you control all aspects of scanning. You can use this as a standalone scanning program or use it with another TWAIN-compliant scanning program. How to start Select Applications > Epson Software > EPSON Scan. How to access the help Click the Help button on the Epson Scan driver.
  • Page 50 Select Applications > Epson Software, and double-click the Event Manager icon. How to access the help Select Help from the menu, and then click Epson Event Manager Help. ABBYY FineReader This OCR (Optical Character Recognition) software lets you scan a document and convert the text into data that you can edit with a word processing program.
  • Page 51 Windows: Select the start button or Start > All Programs or Programs > ABBYY FineReader folder > ABBYY FineReader. Mac OS X: Select Applications and double-click ABBYY FineReader.

  • Page 52: Checking And Installing Your Software

    Check the list of currently installed programs. For Mac OS X Double-click Macintosh HD. Double-click the Epson Software folder in the Applications folder and check the contents. Note: The Applications folder contains software provided by third parties. Installing the software...
  • Page 53 prompted.

  • Page 54: Uninstalling Your Software

    Home > Software Information Uninstalling Your Software For Windows For Mac OS X You may need to uninstall and then reinstall your software to solve certain problems or if you upgrade your operating system. For Windows Note: For Windows 7 and Windows Vista, you need an administrator account and password if you log on as a standard user.
  • Page 55 Limited account user. To uninstall Epson Scan, insert your Epson CD. Open the EPSON folder, then open the Common folder. Double-click Epson Scan Uninstaller and follow the instructions to remove the driver.

  • Page 56: Cleaning The Product

    Home > Maintenance Cleaning the Product To keep your product operating at its best, clean it periodically using the following procedure. Important: Do not press the glass surface of the document glass with any force. Be careful not to scratch or damage the glass surface of the document glass, and do not use a hard or abrasive brush to clean it.
  • Page 57 Do not spray glass cleaner directly on the glass surface. Clean the document cover if it gets dirty. Open the Automatic Document Feeder (ADF) cover and use a soft, dry, clean cloth to clean the roller and the interior of the ADF. Important:...
  • Page 58 Do not touch the part shown in the illustration below.

  • Page 59: Replacing The Roller Assembly Kit

    Home > Maintenance Replacing the Roller Assembly Kit You need to replace the parts on the Roller Assembly Kit after scanning every 100,000 pages. Removal part Part number Number of scanning Roller Assembly Kit B12B813501 100,000 To replace the Roller Assembly Kit, follow the steps below. Turn off the scanner.
  • Page 60 Slide and remove the installed pickup roller. Attach the new pickup roller to the correct position. Important: Do not touch the surface of the roller. Close the pickup roller cover. Press in the hooks on both sides of the separation roller cover, and then open the cover.
  • Page 61 Grip the shaft of the separation roller, lift it up, and then remove the separation roller. Attach the new separation roller to the correct position.
  • Page 62 Plug the power cord, and then turn on the scanner. Start Epson Scan Settings. Windows: Start > All Programs or Programs > EPSON > EPSON Scan > Epson Scan Settings Mac OS X: Select Applications > EPSON Software > EPSON Scan Settings.
  • Page 63 Click Reset, and then click OK. Important: Make sure you reset the counter after replacing the Roller Assembly Kit.

  • Page 64: Power Off Timer Setting

    Follow the steps below to adjust the time. Start Epson Scan Settings. Windows: Start > All Programs or Programs > EPSON > EPSON Scan > EPSON Scan Settings Mac OS X: Select Applications > EPSON Software > EPSON Scan Settings.

  • Page 65: Transporting The Product

    Home > Maintenance Transporting the Product Before you transport the product for a long distance or store it for an extended period of time, you need to lock the carriage to prevent damage. Make sure the carriage is in the home position on the left side of the product. If the carriage is not in the home position, turn on the product and wait until the carriage moves to the home position.
  • Page 66 Attach the packing materials that came with the product, then repack the product in its original box or a similar box that fits the product snugly.
  • Page 67 Make sure the product is connected to your computer properly. Turn off the product and turn it on again. If the problem is not solved, the product may be malfunctioning, or the light source in the scanner unit may need to be replaced. Contact Epson for support.

  • Page 68: Problems When Starting A Scan

    Mac OS X For Macintosh computers with Intel CPUs, the scanner driver you are using may not operate correctly if other incompatible Epson scanner drivers are installed. Remove the other drivers, and then install the scanner driver you want to use.
  • Page 69 See the Document Capture Pro help for more details. See the Network Interface Panel User’s Guide for more details. Check that Epson Event Manager (or Document Capture Pro) is not being blocked by a Firewall. How to unblock Epson Event Manager Check that the IP address for the scanner being used is set correctly.
  • Page 70 Programs and Services list. Click OK. Using scanning software other than Epson Scan driver If you are using any TWAIN-compliant programs, such as Adobe Photoshop Elements, make sure that the correct product is selected as the Scanner or Source setting.
  • Page 71 Home > Solving Problems Problems When Feeding Paper (For Automatic Document Feeder) The paper gets dirty Multiple sheets of paper are fed The paper jams in the Automatic Document Feeder (ADF) The paper gets dirty Clean the interior of the product. Cleaning the Product Multiple sheets of paper are fed If you load unsupported paper, the product may feed more than one sheet of paper at a time.
  • Page 72 Open the ADF cover. Lift the ADF input tray and slowly turn the dial to remove the jammed paper. If most of the paper has been ejected to the ADF input tray, remove the jammed paper while turning the dial. Important: Remove the paper carefully.
  • Page 73 After you have removed the paper, close the ADF cover. Note: If you load unsupported papers, the product may feed more than one sheet of paper at a time. Document specifications You may need to clean the interior of the product. Cleaning the Product...

  • Page 74: Problems With Scanning Time

    Home > Solving Problems Problems With Scanning Time Computers with Hi-Speed external USB ports can scan faster than those with external USB ports. If you are using a Hi-Speed external USB port with your product, make sure it meets the system requirements.

  • Page 75: Problems With Scanned Images

    Home > Solving Problems Problems With Scanned Images Scan quality is unsatisfactory The scanning area or direction is unsatisfactory Scan quality is unsatisfactory Scan quality can be improved by changing the current settings or adjusting the scanned image. Adjusting the Scanned Image An image on the back of your original appears in your scanned image When scanning thin paper, images on the back may be visible to the product and appear in your scanned image.
  • Page 76 Select Descreening as the image quality setting. Try changing the Resolution setting. Uneven color, smears, dots, or straight lines appear in your image Clean the product. Cleaning the Product The scanning area or direction is unsatisfactory The edges of your original are not scanned Move the document or photo more than 3 mm (0.12 inch) away from the horizontal and vertical edges of the document glass to avoid cropping.

  • Page 77: Problems Remain After Trying All Solutions

    Solving Problems Problems Remain After Trying All Solutions If you have tried all the solutions and have not solved the problem, reset the Epson Scan settings. Start Epson Scan, click Configuration, select the Other tab, and then click Reset All.

  • Page 78: Epson Technical Support

    For help using any other software on your system, see the documentation for that software Other Software Technical Support. Purchase Supplies and Accessories You can purchase genuine EPSON accessories from an EPSON authorized reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766). Or you can purchase online at www.epsonstore.com (U.S.
  • Page 79 Home > Solving Problems ABBYY FineReader (408) 457-9777 www.abbyy.com support@abbyyusa.com...

  • Page 80: System Requirements

    See your system documentation for details.) Note: Epson Scan does not support the UNIX File System (UFS) for Mac OS X. You must install Epson Scan on a disk or in a partition that does not use UFS.

  • Page 81: Product Specifications

    Home > Technical Specifications Product Specifications General Mechanical Electrical Environmental Interfaces Standards and approvals Note: Specifications are subject to change without notice. General Scanner type Flatbed color Photoelectric device Color CCD line sensor Effective pixels 7,020 x 10,200 pixels at 600 dpi Document size 297 x 432 mm (A3 or 11 x 17 inches size) ADF paper input...
  • Page 82 Mechanical Dimensions Width: 640.0 mm (25.2 inches) Depth (standard): 468.0 mm (18.4 inches) Depth (with ADF): 522.0 mm (20.7 inches) Height (standard): 156.0 mm (5.5 inches) Height (with ADF): 289.0 mm (11.3 inches) Weight Standard: Approx. 14.8 kg (33.0 lb) With ADF: Approx.
  • Page 83 USB Interface Interface type Universal Serial Bus Specification Revision 2.0 Electrical standard Full Speed mode (12 Mbits per second) and Hi-Speed mode (480 Mbits per second) of Universal Serial Bus Specification Revision 2.0. Connector type One Type B port Standards and approvals U.S.

This manual is also suitable for:

Ds-60000Ds-70000

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