Epson DS-575W II User Manual
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Epson DS-575W II User Manual

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DS-530 II/DS-575W II/DS-770 II User's
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Summary of Contents for Epson DS-575W II

  • Page 1 DS-530 II/DS-575W II/DS-770 II User's Guide...

  • Page 3: Table Of Contents

    Connecting to an Existing Wi-Fi Network ..................47 Manually Connecting to a Wi-Fi Network..................48 Setting Up Wireless Scanning from a Smart Device Using Epson Smart Panel ......... 48 Direct Wi-Fi Mode (AP Mode) Setup ....................50 Enabling a Direct Wi-Fi (AP Mode) Connection ................51 Using WPS to Set Up a Direct Wi-Fi Connection ................
  • Page 4 Scanning Two Originals onto One Sheet (Stitching Images) - Windows ........84 Scanning Multi-Page Originals as Separate Files - Windows ............87 Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 ........89 Saving Scanned Documents as a Searchable PDF with Document Capture - Mac....... 91 Saving a Scan as an Office Format File - Windows ...............
  • Page 5 Ripple Patterns Appear in an Image .................... 145 Spots or Lines Appear in All Scanned Images................145 Scanned Image is Cropped ......................146 Resetting the Epson Scan 2 Settings ....................146 Solving Flatbed Scanner Dock Problems ..................147 Scanned Image Edges are Cropped ................... 147...
  • Page 6 Safety and Approvals Specifications ....................160 Notices ..............................163 Important Safety Instructions......................163 Restrictions on Copying ........................165 Default Delay Times for Power Management for Epson Products............ 166 Binding Arbitration and Class Waiver ....................166 Trademarks ............................169 Copyright Notice..........................170 libTIFF Software Acknowledgment....................

  • Page 7: Ds-530 Ii/Ds-575W Ii/Ds-770 Ii User's Guide

    DS-530 II/DS-575W II/DS-770 II User's Guide Welcome to the DS-530 II/DS-575W II/DS-770 II User's Guide. For a printable PDF copy of this guide, click here. Note: Availability of products in this guide varies by country.

  • Page 8: Scanner Basics

    See these sections to learn about the basic features of your scanner. Scanner Parts Locations User Replaceable Epson Scanner Parts Changing the Power Off and Sleep Timer Settings Using the Epson Smart Panel Mobile App Scanner Parts Locations See these sections to identify the parts on your scanner. Scanner Parts...

  • Page 9: Scanner Parts

    Scanner Parts Note: The illustrations show the DS-575W II, but the parts are the same for the DS-530 II and DS-770 II. ADF (Automatic Document Feeder) Edge guides Input tray Input tray extension Output tray Output tray extensions...
  • Page 10 Stopper Kensington security slot USB 3.0 port Power inlet...
  • Page 11 Cover open lever Scanner cover Pickup rollers Separation rollers AC adapter Power cord USB 3.0 cable Parent topic: Scanner Parts Locations...

  • Page 12: Scanner Buttons And Lights

    Scanner Buttons and Lights Buttons DS-530 II/DS-770 II power button double feed detection skip button slow mode button stop button start button...
  • Page 13 DS-575W II power button Wi-Fi connect button Wi-Fi button double feed detection skip button slow mode button stop button start button...
  • Page 14 Lights DS-530 II/DS-770 II ! error light automatic feeding mode light ready light double feed detection skip light slow mode light...

  • Page 15: User Replaceable Epson Scanner Parts

    To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Latin America: You can purchase optional accessories and replacement parts from an Epson authorized reseller. To find the nearest reseller, go to latin.epson.com. Or you can contact your nearest sales office as described in "Where to Get Help".

  • Page 16: Changing The Power Off And Sleep Timer Settings

    Where to Get Help (Latin America) Changing the Power Off and Sleep Timer Settings You can use the Epson Scan 2 Utility to change the time period before the scanner enters sleep mode and turns off automatically. Note: The Power Off and Sleep Timer settings may not be available when you connect to the scanner over a network (ES-500W II) (DS-575W II).
  • Page 17 6. Turn on the Direct Power On setting if you want the scanner to turn on when it is connected to the power source, without pressing the power button. 7. Click Set to save the settings. 8. Close the Epson Scan 2 Utility. Parent topic: Scanner Basics...

  • Page 18: Using The Epson Smart Panel Mobile App

    Using the Epson Smart Panel Mobile App Use this free Apple and Android app to scan with networked Epson products (DS-575W II). 1. Connect your product to your wireless network. See the link below. 2. Visit epson.com/connect (U.S), epson.ca/connect (Canada), or latin.epson.com/connect...

  • Page 19: Loading Originals

    Loading Originals Follow the instructions here to load your originals into the scanner. Note: The illustrations show the DS-575W II, but the steps are the same for the DS-530 II and DS-770 II. Loading Originals in the Input Tray Loading Plastic and Laminated Cards in the Input Tray...
  • Page 20 2. Pull out the output tray and its extension, and open the stopper. Note: If you are loading an original that is 15.5 inches (393.8 mm) or longer, do not pull out the input or output tray extensions and do not open the stopper. 3.
  • Page 21 4. If you are loading a multi-page original, fan your stack of originals. Note: If you are loading an original that is 15.5 inches (393.8 mm) or longer, load only one sheet at a time. 5. Stack the originals with the printed side facing down and slide the stack so the leading edge is at an angle as shown.
  • Page 22 • If you are loading paper business cards, load up to 15 (DS-530 II/DS-575W II) or 30 (DS-770 II) cards printed side down and long edge first into the input tray horizontally, and slide them in until...
  • Page 24 • If you are loading hole-punched originals, load them with the holes facing down or to the side as shown. The holes must be within 1.2 inches (30 mm) of the edge of the originals. 7. Slide the edge guides against the edges of the original.
  • Page 25 Note: If you are scanning originals that are 15.5 inches (393.8 mm) or longer, support the original as it enters into and ejects from the scanner as shown. 8. If necessary during scanning, adjust the position of the stopper on the output tray extension to fit the ejected originals.

  • Page 26: Loading Multiple Sizes Of Originals In The Input Tray

    If a paper feed error is detected, the Paper Protection feature stops the scanning process automatically to reduce damage to the original. To change the Paper Protection detection level, open the Epson Scan 2 Utility, click on the Scanner Setting tab, and select the desired level from the Paper Protection drop- down list.
  • Page 27 Caution: Do not load photos, or valuable original documents or artwork, directly into the input tray. This may wrinkle or damage the original. Load these originals using an optional carrier sheet. Note: Photos scanned using a document scanner may not have the same color depth as the original. Use a flatbed photo scanner with the optional flatbed scanner dock (DS-530 II/DS-770 II) to achieve the best color reproduction of photos.
  • Page 28 3. Slide the input tray edge guides all the way out. 4. Load the originals in the input tray in descending order of paper size with the widest at the back and the narrowest at the front. Slide them in until they meet resistance. Make sure the printed sides are facedown and the top edges are slightly angled in the input tray.

  • Page 29: Original Document Specifications

    Parent topic: Loading Originals in the Input Tray Related topics Scanning Original Document Specifications You can load original documents that meet these specifications in your scanner. DS-530 II/DS-575W II...
  • Page 30 Paper type Paper size Paper weight Loading capacity Plain paper Letter (8.5 × 11 inches 7 to 110 lb 21 lb (80 g/m²): 50 sheets [216 × 279 mm]) (27 to 413 g/m²) Fine paper 24 lb (90 g/m²): 43 sheets Legal (8.5 ×...
  • Page 31 Paper type Paper size Paper weight Loading capacity Plain paper Letter (8.5 × 11 inches 7 to 110 lb 21 lb (80 g/m²): 100 [216 × 279 mm]) (27 to 413 g/m²) sheets Fine paper 24 lb (90 g/m²): 86 sheets A4 (8.3 ×...
  • Page 32 Paper type Paper size Paper weight Loading capacity Plain paper Legal (8.5 × 14 inches 7 to 110 lb 21 lb (80 g/m²): 80 sheets [216 × 356 mm]) (27 to 413 g/m²) Fine paper 24 lb (90 g/m²): 69 sheets Recycled paper 28 lb (104 g/m²): 59 sheets...

  • Page 33: Loading Plastic And Laminated Cards In The Input Tray

    Detect Double Feed setting to Off on the Main Settings tab in the Epson Scan 2 window. Caution: Do not load the following types of originals directly in the scanner, or they may be damaged or may damage the scanner: •...
  • Page 34 1. Open the input tray, pull out the output tray, and open the stopper. Do not pull out the extensions. 2. Slide the input tray edge guides all the way out.
  • Page 35 3. Load plastic or laminated cards printed side down and long edge first into the input tray horizontally, and slide them in until they meet resistance.
  • Page 36 Note: Do not load plastic cards vertically.
  • Page 37 4. Slide the edge guides against the edges of the card. 5. Turn off the Detect Double Feed setting on the Main Settings tab in Epson Scan 2 when scanning the cards. Note: If you do not disable the Detect Double Feed setting and a double feed error occurs, remove the plastic or laminated card from the input tray and reload it.

  • Page 38: Plastic And Laminated Card Specifications

    Plastic and Laminated Card Specifications Parent topic: Loading Originals Related references Plastic and Laminated Card Specifications Related topics Scanning Plastic and Laminated Card Specifications You can load original plastic and laminated cards that meet these specifications in your scanner. Paper type Paper size Paper thickness Loading capacity...
  • Page 39 2. Pull out the output tray and its extension, and open the stopper. Note: If you are loading originals that are 15.5 inches (393.8 mm) or longer, do not pull out the input or output tray extensions and do not open the stopper. 3.
  • Page 40 4. Load envelopes vertically in the input tray with the printable side down and the flap facing as shown. Slide in the envelopes until they meet resistance.
  • Page 41 5. Do one of the following to load a photo, or folded or irregularly shaped originals: • For a Letter- or A4-size or larger original, fold it as shown and place it in the center of an optional carrier sheet. Make sure the illustration on the front edge of the carrier sheet is facing up. •...
  • Page 42 6. Load the carrier sheet in the input tray as shown until it meets resistance. Folded original...
  • Page 43 Photo or irregularly shaped original 7. Slide the edge guides against the edges of the original or carrier sheet. 8. Turn off the Detect Double Feed setting on the Main Settings tab in Epson Scan 2 when scanning special originals.

  • Page 44: Special Original Specifications

    Paper size Paper thickness Loading capacity Large originals (plain Up to this size: A3 (11.7 × 16.5 0.012 inch (0.3 mm) DS-530 II/DS-575W II: paper, fine paper, or inches [297 × 420 mm]) maximum 5 carrier sheets recycled paper) (excluding the...
  • Page 45 Paper type Paper size Paper thickness Loading capacity Envelopes 4.49 × 6.38 inches (114 × 0.015 inch (0.38 mm) DS-530 II/DS-575W II: 162 mm) maximum 5 envelopes 4.33 × 8.66 inches (110 × DS-770 II: 10 220 mm) envelopes Irregularly shaped Up to this size: A4 (8.3 ×...

  • Page 46: Wi-Fi Networking

    Wi-Fi Networking See these sections to use your scanner over a Wi-Fi network (DS-575W II). Network Security Recommendations Connecting to an Existing Wi-Fi Network Setting Up Wireless Scanning from a Smart Device Using Epson Smart Panel Direct Wi-Fi Mode (AP Mode) Setup...

  • Page 47: Connecting To An Existing Wi-Fi Network

    Connecting to an Existing Wi-Fi Network You can set up your scanner to communicate with your computer using a wireless router. The wireless router can be connected to your computer over a wireless or wired network. Epson scanner Wireless router Computer with a wireless interface...

  • Page 48: Manually Connecting To A Wi-Fi Network

    Setting Up Wireless Scanning from a Smart Device Using Epson Smart Panel You can use the Epson Smart Panel app to connect your Epson product to a wireless network or connect your smart device directly to the product. Epson Smart Panel is available on iOS and Android devices.
  • Page 49 Note: If your product is not listed, move closer to the product and try again. If the product is still not shown, connect your scanner to the wireless network again and then select Connect to Existing Product in the Epson Smart Panel app and follow the on-screen instructions. See the link below for wireless setup instructions.

  • Page 50: Direct Wi-Fi Mode (Ap Mode) Setup

    Your product is now connected to a wireless network and set up for use with the Epson Smart Panel app. Parent topic: Wi-Fi Networking Related tasks Using the Epson Smart Panel Mobile App Starting a Scan from a Smart Device...

  • Page 51: Enabling A Direct Wi-Fi (Ap Mode) Connection

    Note: Devices directly connected to the scanner cannot communicate with each other through the scanner. Enabling a Direct Wi-Fi (AP Mode) Connection Using WPS to Set Up a Direct Wi-Fi Connection Parent topic: Wi-Fi Networking Enabling a Direct Wi-Fi (AP Mode) Connection You can enable a direct Wi-Fi connection to allow direct communication between your scanner and computer or other devices without a wireless router or access point.

  • Page 52: Wi-Fi Protected Setup (Wps)

    2. Press and hold the Wi-Fi connect button on the scanner for at least 3 seconds, then release it when the Wi-Fi light flashes blue. When the Wi-Fi light on the scanner stays on, the connection is established. Parent topic: Direct Wi-Fi Mode (AP Mode) Setup Wi-Fi Protected Setup (WPS) If your network uses a WPS-enabled wireless router, you can quickly connect your scanner to the...

  • Page 53: Using Wps Pin Mode To Connect To A Network

    3. Press and hold the Wi-Fi connect button on the scanner for at least 3 seconds, then release it when the Wi-Fi light flashes blue. Note: If you do not complete this step within 2 minutes, repeat steps 1 through 3. Wi-Fi and AP mode lights flash alternately while establishing the connection.

  • Page 54: Setting Up Network Scanning

    First, manually configure your scanner to connect to your network. Then follow the instructions here to set up your computer for network scanning using the Epson Scan 2 Utility. Your scanner must be turned on and connected to the network.
  • Page 55 You see a screen like this: Note: If you see an Enable Editing button (Windows) or the lock icon (Mac), click it so that you can modify the scanner settings. 3. Select your scanner and click Add.
  • Page 56 4. Do one of the following: • Under Search for Network, select the IP address of your Epson scanner and click Add. • Select the Enter address setting, type in the IP address or host name of your Epson scanner, and click Add.

  • Page 57: Determining The Scanner's Ip Address

    Start, and select All Programs or Programs. Select EpsonNet > EpsonNet Config > EpsonNet Config. • Mac: Open the Applications folder and select Epson Software > EpsonNet > EpsonNet Config > EpsonNet Config. 2. Locate your scanner in the list and write down the IP address.
  • Page 58 Parent topic: Wi-Fi Networking...

  • Page 59: Scanning

    (Windows) or Document Capture (Mac) and the scan job you have assigned to the button. Note: Make sure Epson Scan 2 and either Document Capture Pro (Windows) or Document Capture (Mac) are installed on the computer connected to the scanner. Document Capture Pro (Windows) and...

  • Page 60: Adding And Assigning Scan Jobs With Document Capture Pro - Windows

    1. Do one of the following to start Document Capture Pro: • Windows 10: Click and select Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs.
  • Page 61 You see a window like this: 3. Click the Job Settings button. You see a window like this: 4. To add a scan job, click the New Job icon.
  • Page 62 5. Enter a name for the new job, and select any settings as necessary from the following options: • Scan: select the size, color, or resolution • Save: select the file name, file type, or destination folder • Index: enable the index setting and choose output options for an index file •...

  • Page 63: Assigning Start Button Settings Or Scan Jobs - Mac

    You do this by accessing the scan jobs in the Document Capture program. Note: Document Capture (Mac) does not support scanning from the start button on your scanner over a wireless network (DS-575W II). Launch Epson Scan 2 before scanning from the start button on your scanner.

  • Page 64: Starting A Scan Using The Epson Scan 2 Icon

    Starting a Scan from a Scanner Button Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to a file. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section.
  • Page 65 You see an Epson Scan 2 window like this:...

  • Page 66: Starting A Scan From A Scanning Program

    Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
  • Page 67 You see an Epson Scan 2 window like this:...

  • Page 68: Starting A Scan From A Smart Device

    Starting a Scan Starting a Scan from a Smart Device You can use the Epson Smart Panel app to scan from a network scanner to an iOS or Android device over a direct Wi-Fi connection (DS-575W II). 1. Download the Epson Smart Panel app from your device's app store or from Epson's website. See the link below.
  • Page 69 8. Select a destination for the scanned image, change any settings as necessary, and click Complete. Note: If you are sending the scanned image to a server or cloud destination, you need to enter your login information. Parent topic: Scanning Related tasks Scanning in Epson Scan 2...

  • Page 70: Scanning With Job Scan In Document Capture Pro - Windows

    2. Do one of the following to start Document Capture Pro: • Windows 10: Click and select Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs.

  • Page 71: Scanning With Document Capture - Mac

    The scanned image is saved according to the job settings. Parent topic: Scanning Related tasks Scanning in Epson Scan 2 Related topics Loading Originals Scanning with Document Capture - Mac When you scan with Document Capture, the program automatically saves your scanned file on your computer in the folder you specify.
  • Page 72 1. Load your original in the product. 2. Open the Applications folder, open the Epson Software folder, and select Document Capture. You see a window like this: Note: You may need to select your scanner from the scanner list. 3. Click the...
  • Page 73 5. If you want to select detailed scan settings, close the Scan Settings window, open the Scan menu at the top of the Mac desktop, and select Displays the EPSON Scan Setup Screen. 6. Click the Scan icon and select any detailed scan settings you want to use from the Epson Scan 2 window. 7. Click Scan.
  • Page 74 You see a preview of your scan in the Document Capture window. Note: You may have to close the Epson Scan 2 window to view your scan in the Document Capture window. 8. If you would like to scan additional originals and add them to the current captured images, click the + icon, select Acquire from Scanner, and repeat the previous steps.

  • Page 75: Scanning In Epson Scan 2

    Loading Originals Scanning in Epson Scan 2 Epson Scan 2 gives you access to basic and advanced scanning features. You can scan your document and save the scanned image in various file formats in your operating system's Documents or My Documents folder, or open it in your scanning program.
  • Page 76 You see this window:...
  • Page 77 4. Select the Scanning Side setting that matches the sides of the original that you want to scan. 5. Select the Document Size setting that matches the size of your original, or select Auto Detect to have Epson Scan 2 automatically detect the size. You can select Customize to enter a custom size, if necessary.
  • Page 78 Epson Scan 2 previews your original and displays the results in the Epson Scan 2 window. 12. Reinsert your original into the ADF. 13. If scanning an original in a carrier sheet or other special original, see the link below for other setting requirements for special documents.

  • Page 79: Additional Scanning Settings - Main Settings Tab

    Loading Originals Additional Scanning Settings - Main Settings Tab You can select these additional scanning settings on the Epson Scan 2 Main Settings tab. Stitch Images When scanning double-sided originals, lets you lay out images from both sides of the original onto one scanned page.

  • Page 80: Additional Scanning Settings - Advanced Settings Tab

    Scanning in Epson Scan 2 Additional Scanning Settings - Advanced Settings Tab You can select these additional scanning settings on the Epson Scan 2 Advanced Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen.

  • Page 81: Scanning Settings For Special Documents

    Adds text to the background of the scanned image. Parent topic: Scanning in Epson Scan 2 Scanning Settings for Special Documents You need to select specific options on the Main Settings tab in Epson Scan 2 when scanning special originals. Type of original Required settings Envelope Select Off as the Detect Double Feed setting.

  • Page 82: Image Format Options

    Image Format Options You can select different image formats and related options. For details on available options, click the ? icon on the Epson Scan 2 Image Format Options window. Not all image formats have options. BITMAP (*.bmp) A standard image file format for most Windows programs.

  • Page 83: Scan Resolution Guidelines

    You can save multi-page documents in one PDF file. Recognized text in the scanned document can be searched. Note: If you do not see the Searchable PDF option, run the Epson Software Updater and install the EPSON Scan OCR Component/Pro.

  • Page 84: Scanning Special Projects

    You can scan both sides of a double-sided or folded original in Document Capture Pro and combine them into a single image with the Epson Scan 2 Stitch Images setting (not available for all products). Note: Settings may vary depending on the software version you are using. Click the Help icon in Document Capture Pro at any time for more information.
  • Page 85 You see a window like this: 4. Click Scan Settings > Detailed Settings.
  • Page 86 You see an Epson Scan 2 window like this:...

  • Page 87: Scanning Multi-Page Originals As Separate Files - Windows

    Your product scans the original and the image appears in the Edit Scanned Results window. Note: If the scanned images are not stitched together in the correct orientation, click Scanning Side on the Epson Scan 2 window, select Settings, set the Binding Edge to Left or Top, and rescan the document.
  • Page 88 • Windows (other versions): Click or Start, and select All Programs or Programs. Select Epson Software > Document Capture Pro. You see the Document Capture Pro window. 3. Select the Job Scan tab. You see a window like this: 4. Click the Job Settings button.

  • Page 89: Saving Scanned Documents As A Searchable Pdf Using Epson Scan 2

    Optical Character Recognition (OCR) and then embedded in the scanned original. Note: The required Epson Scan 2 OCR Component is installed automatically when you install your product software. If you install your scanner software programs individually, be sure to also install this...
  • Page 90 1. Load your original in the product for scanning. 2. Start Epson Scan 2. 3. Select your scan settings. 4. Click Preview and adjust the area you want to scan, if necessary. 5. Reload the ejected original in the scanner.

  • Page 91: Saving Scanned Documents As A Searchable Pdf With Document Capture - Mac

    Note: The settings may vary, depending on the software version you are using. See the Help information in Document Capture for details. 1. Load your original in the product for scanning. 2. Open the Applications folder, open the Epson Software folder, and select Document Capture. You see a window like this:...
  • Page 92 Note: See the Help information in Document Capture for details. 5. If you want to select detailed scan settings, close the Scan Settings window, open the Scan menu at the top of the Mac desktop, and select Displays the EPSON Scan Setup Screen.
  • Page 93 7. Click Scan. You see a preview of your scan in the Document Capture window. Note: You may have to close the Epson Scan 2 window to view your scan in the Document Capture window. 8. If you would like to scan additional originals and add them to the current captured images, click the + icon, select Acquire from Scanner, and repeat the previous steps.

  • Page 94: Saving A Scan As An Office Format File - Windows

    2. Do one of the following to start Document Capture Pro: • Windows 10: Click and select Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs.
  • Page 95 You see a window like this: 4. If you want to select specific scan settings for the scan, click the Scan Settings button, select any displayed settings you want to use, and click OK. Note: See the help information in Document Capture Pro for details. 5.

  • Page 96: Saving A Scan As An Office Format File - Mac

    Note: The settings may vary, depending on the software version you are using. See the Help information in Document Capture for details. 1. Load your original in the product for scanning. 2. Open the Applications folder, open the Epson Software folder, and select Document Capture.
  • Page 97 You see a window like this: Note: You may need to select your scanner from the scanner list. 3. Click the Scan icon.
  • Page 98 5. If you want to select detailed scan settings, close the Scan Settings window, open the Scan menu at the top of the Mac desktop, and select Displays the EPSON Scan Setup Screen. 6. Click the Scan icon and select any detailed scan settings you want to use from the Epson Scan 2 window. 7. Click Scan.
  • Page 99 You see a preview of your scan in the Document Capture window. Note: You may have to close the Epson Scan 2 window to view your scan in the Document Capture window. 8. If you would like to scan additional originals and add them to the current captured images, click the + icon, select Acquire from Scanner, and repeat the previous steps.

  • Page 100: Scanning To A Sharepoint Server Or Cloud Service - Windows

    2. Do one of the following to start Document Capture Pro: • Windows 10: Click and select Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs.
  • Page 101 You see a window like this: 4. If you want to select specific scan settings for the scan, click the Scan Settings button, select any displayed settings you want to use, and click OK. Note: See the help information in Document Capture Pro for details. 5.

  • Page 102: Scanning To A Sharepoint Server Or Cloud Service - Mac

    Scanning to a SharePoint Server or Cloud Service - Mac You can use Document Capture to upload scanned images to a SharePoint server or a cloud service. 1. Open the Applications folder, open the Epson Software folder, and select Document Capture. You see a window like this: Note: You may need to select your scanner from the scanner list.
  • Page 103 5. Click one of the cloud service Destination icons to choose where to save your scanned file. (If you cannot see all of the icons, the service software may not be installed, the service may not be available on your platform, or you need to click the arrow next to the icons.) You see the Transfer Settings window.

  • Page 104: Using The Optional Flatbed Scanner Dock - Windows

    (DS-530 II/DS-770 II). This allows you to scan thick or over-sized originals, such as cardboard and books, that won't fit into the document scanner's ADF. You must purchase a flatbed scanner (Epson Perfection V19/V39) to use the optional flatbed scanner dock. To attach the flatbed scanner and dock to your document scanner, follow the installation instructions that came with your flatbed scanner dock.

  • Page 105: Scanning From The Flatbed Scanner Dock

    Stopper Output tray extension Scanner cover/output tray USB port 1 (for connecting flatbed dock to computer) USB port 2 (for connecting flatbed dock to document scanner) Power inlet Parent topic: Using the Optional Flatbed Scanner Dock - Windows Scanning from the Flatbed Scanner Dock See these sections to scan when using the optional flatbed scanner dock.
  • Page 106 Caution: Make sure the scanner is placed on a flat surface. Do not place heavy objects on the scanner glass and do not press on the glass with too much force, or it may damage the scanner. Do not leave photos on the scanner glass for an extended period, or they may stick to the glass.

  • Page 107: Scanning From The Adf With The Flatbed Scanner Dock Attached

    4. Close the flatbed scanner cover gently to keep your original in place. If you are scanning a book or other thick document, hold the scanner cover down as you scan. 5. Start Document Capture Pro (Windows), Document Capture (Mac), or Epson Scan 2. 6. Select Scanner Glass as the Document Source setting.
  • Page 108 For originals between 8.2 inches (210 mm) and 11.7 inches (297 mm) long: • Open and extend the document scanner's input tray, open the flatbed scanner's stopper, and slide the stopper forward or backward so that it is a little longer than the length of the original. (Do not open the output tray on the document scanner.) For originals between 11.7 inches (297 mm) and 14 inches (356 mm) long: •...

  • Page 109: Cleaning The Flatbed Scanner Dock

    Scanning from the Flatbed Scanner Dock Related tasks Scanning from the Docked Flatbed Scanner Scanning in Epson Scan 2 Cleaning the Flatbed Scanner Dock To keep your product working at its best, you should clean it several times a year.
  • Page 110 1. Turn off the document scanner using the power button. Note: There is no power button on the flatbed scanner. 2. Unplug the AC power cord and disconnect the USB cable that connects the flatbed scanner dock to the computer.
  • Page 111 3. Lift the entire scanner unit as shown, making sure to keep it level during transport. 4. Place the scanner unit in its original packing materials if possible, or use equivalent materials with cushioning around the scanner. Caution: Avoid turning the scanner upside down when transporting it or you may damage the scanner.

  • Page 112: Cleaning And Transporting Your Scanner

    Clean the inside of the scanner every 5,000 scans. You can check the latest number of scans using the Epson Scan 2 Utility. Note: The illustrations show the DS-575W II, but the instructions are the same for the DS-530 II and DS- 770 II.
  • Page 113 3. Pull down on the cover open lever and open the scanner cover. 4. Use a genuine Epson cleaning kit or a soft, moist cloth to wipe off any dust or dirt on the glass scanning surfaces and the rollers inside the scanner cover. If the glass surface is stained with...
  • Page 114 Use a small amount of cleaner on the cleaning cloth to remove the stains. Wipe off all remaining liquid. Caution: Do not spray glass cleaner directly on the scanning surfaces. Be careful not to place too much force on the glass. 5.
  • Page 115 6. Wipe off any dust or dirt on the separation roller using a genuine Epson cleaning kit or a soft, moist cloth. Caution: Use only a genuine Epson cleaning kit or soft, moist cloth to clean the roller; using a dry...
  • Page 116 7. Wipe off any dust or dirt on the pickup roller using a genuine Epson cleaning kit or a soft, moist cloth. Caution: Use only a genuine Epson cleaning kit or soft, moist cloth to clean the roller; using a dry cloth may damage the surface of the roller.

  • Page 117: Resetting The Number Of Scans After Cleaning

    Cleaning and Transporting Your Scanner Resetting the Number of Scans After Cleaning Reset the number of scans using the Epson Scan2 Utility after regular cleaning. 1. Make sure the scanner is turned on and connected to your computer. 2. Do one of the following to open the Epson Scan 2 Utility: •...
  • Page 118 • Windows 8.x: Navigate to the Apps screen and select EPSON > Epson Scan 2 Utility. • Windows (other versions): Click or Start > All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. • Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility.

  • Page 119: Replacing The Scanner Rollers

    Replace the scanner rollers when the number of scans exceeds the life cycle of the rollers. Check the scanner roller counter to see when you need to replace the rollers. Note: The illustrations show the DS-575W II, but the instructions are the same for the DS-530 II and DS- 770 II.
  • Page 120 5. Press down on the pickup roller cover latch and pull up the cover to remove it.
  • Page 121 6. Pull down the tab on the pickup roller and slide the roller to the right to remove it. Note: Do not use force to pull out the pickup roller; doing so may damage the inside of the scanner. 7. To install the new pickup roller, align the notches on the roller unit and slide it to the left. Press up on the tab to secure the roller.
  • Page 122 8. Align the bottom edge of the pickup roller cover into the notches as shown and press it down until it clicks into place. Note: If you are not able to close the cover, the pickup roller is not installed correctly. Remove the roller unit and reinstall it, then try to close the cover again.
  • Page 123 9. Squeeze the tabs on the sides of the separation roller cover and open the cover. Caution: Be careful not to apply too much force when opening the cover. 10. Slide the separation roller to the left and remove it.
  • Page 124 Note: Make sure to dispose of the pickup roller and the separation roller following the rules and regulations of your local authority. Do not disassemble them. Resetting the Scanner Roller Counter Parent topic: Cleaning and Transporting Your Scanner Related references User Replaceable Epson Scanner Parts Related tasks Resetting the Number of Scans After Cleaning...

  • Page 125: Resetting The Scanner Roller Counter

    • Windows 10: Click and select EPSON > Epson Scan 2 Utility. • Windows 8.x: Navigate to the Apps screen and select EPSON > Epson Scan 2 Utility. • Windows (other versions): Click or Start > All Programs or Programs > EPSON > Epson Scan 2 >...

  • Page 126: Transporting Your Scanner

    You see a screen like this: 4. Click Reset. The Number of Scans field changes to 0 (zero). 5. Close the Epson Scan 2 Utility. Parent topic: Replacing the Scanner Rollers Transporting Your Scanner If you need to ship your product, transport it a long distance, or store it for an extended period, prepare it...
  • Page 127 Note: The illustrations show the DS-575W II, but the instructions are the same for the DS-530 II and DS- 770 II. 1. Turn off the scanner and unplug the AC adapter. 2. Disconnect any connected cables.
  • Page 128 3. Close the input tray and the output tray. Note: Make sure the output tray is securely closed.
  • Page 129 4. Place the scanner in its original packing materials, if possible, or use equivalent materials with cushioning around the product. Parent topic: Cleaning and Transporting Your Scanner...

  • Page 130: Solving Problems

    Scanner Light Status Solving Scanning Problems Solving Network Scanning Problems Solving Scanned Image Quality Problems Resetting the Epson Scan 2 Settings Solving Flatbed Scanner Dock Problems Uninstall Your Scanner Software Where to Get Help (U.S. and Canada) Where to Get Help (Latin America) Scanner Light Status You can often diagnose problems with your scanner by checking its lights.
  • Page 131 ! error light automatic feeding mode light ready light double feed detection skip light slow mode light DS-575W II AP mode light Wi-Fi light ! error light automatic feeding mode light ready light double feed detection skip light slow mode light...
  • Page 132 • ! error secure. • ready • Turn the scanner off and then back on again. If the error continues, the scanner may be malfunctioning. Contact Epson for support. • AP mode (DS-575W II) • Wi-Fi (DS-575W II) ready light is off and The firmware update has failed and the scanner is in recovery mode.

  • Page 133: Solving Scanning Problems

    Scanner Does Not Turn On or Turns Off Unexpectedly Scanner Button Does Not Work as Expected Scanning Software Does Not Operate Correctly Cannot Start Epson Scan 2 Original Feeds Incorrectly in Scanner Original Jams in Scanner Paper Protection Does Not Work Correctly...

  • Page 134: Scanner Button Does Not Work As Expected

    • Document Capture Pro (Windows) and Document Capture (Mac) do not support using the start button to scan over a wireless connection (DS-575W II). Connect the scanner using a USB cable or launch Epson Scan 2 before scanning from the button on your scanner.

  • Page 135: Cannot Start Epson Scan 2

    • If you connected the scanner using a USB cable, make sure it is connected directly to your computer or through only one USB hub. • If you upgraded your operating system but did not reinstall Epson Scan 2, try reinstalling it.

  • Page 136: Original Feeds Incorrectly In Scanner

    • Use the optional carrier sheet for thin, folded, or irregularly shaped originals. • If you see a double feed error in the Epson Scan 2 window or the Document Capture Pro window, start Epson Scan 2, select the Main Settings tab, select the Detect Double Feed setting, and select Off.

  • Page 137: Original Jams In Scanner

    Original Jams in Scanner If an original has jammed inside the scanner, follow these steps: Note: The illustrations show the DS-575W II, but the instructions are the same for the DS-530 II and DS- 770 II. 1. Turn off your scanner.
  • Page 138 4. Gently pull out any jammed originals from inside the scanner. 5. Gently pull out any jammed originals from the output tray.

  • Page 139: Paper Protection Does Not Work Correctly

    • If your scanned original is damaged, make sure that the Paper Protection feature is enabled. Increase the detection level, if necessary. • If misdetection occurs frequently, lower the Paper Protection detection level in the Epson Scan 2 Utility (On-Medium is the default).

  • Page 140: Scanning Is Slow

    • The scanning speed may be reduced depending on the image adjustment features in Epson Scan 2. • If scanning becomes slower after scanning continuously with the ADF for a long time, the scanner may have automatically slowed down to protect the scanner mechanism from overheating or becoming damaged.

  • Page 141: Cannot Scan Over A Network

    • If network communication was interrupted while starting Epson Scan 2, exit Epson Scan 2, wait a few seconds, and restart it. If Epson Scan 2 cannot restart, turn off your scanner, turn it back on, and try starting Epson Scan 2 again.

  • Page 142: Scanner Cannot Connect To A Wireless Router

    Scanner Cannot Connect to a Wireless Router If your scanner has trouble finding or connecting to a wireless router, try these solutions: • If you are connecting the scanner via Wi-Fi Protected Setup (WPS), make sure you activate WPS on your scanner within 2 minutes of activating WPS discovery mode on the router by pressing the WPS button or enabling the WPS setting in your router firmware.

  • Page 143: Solving Scanned Image Quality Problems

    If an image from the back of a thin original appears in your scanned image, make sure you selected the correct Image Type setting for your original and select the Text Enhancement setting in Epson Scan 2. You can also select the Remove Background setting in Epson Scan 2.

  • Page 144: Characters Are Not Recognized During Conversion To Editable Text (Ocr)

    • Set the scanning resolution between 200 and 600 dpi. • If the original document is in landscape mode, set the Rotate setting to Auto in Epson Scan 2. • If you are using OCR software, check the manual for any additional adjustments.

  • Page 145: Ripple Patterns Appear In An Image

    Spots or Lines Appear in All Scanned Images If spots or lines appear in all your scanned images, try the following solutions: • Clean the rollers and glass scanning surfaces inside your scanner using a genuine Epson cleaning kit or a soft, moist cloth.

  • Page 146: Scanned Image Is Cropped

    • In Epson Scan 2, select the Main Settings tab. Select Document Size > Settings and adjust the cropping area shown in the Crop Margins for Size "Auto" setting. • In Epson Scan 2, select the Advanced Settings tab. Make sure the Edge Fill setting is set to None. Parent topic:...

  • Page 147: Solving Flatbed Scanner Dock Problems

    • Mac: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2 Utility. 2. Click the Other tab. 3. Click Reset and confirm your choice. Note: If resetting the Epson Scan 2 settings does not solve your problem, uninstall Epson Scan 2 and re- install it. Parent topic: Solving Problems...

  • Page 148: Back Of Original Image Appears In Scanned Document

    • Place a piece of black paper on the back of the original and scan it again. • Make sure you selected the correct Image Type setting for your original and select the Text Enhancement setting in Epson Scan 2. You can also select the Remove Background setting in Epson Scan 2.

  • Page 149: Uninstalling Scanner Software - Mac

    Uninstall/Change. 5. Restart your computer, then see the Start Here sheet to re-install your software. Note: If you find that re-installing your scanner software does not solve a problem, contact Epson. Parent topic: Uninstall Your Scanner Software Uninstalling Scanner Software - Mac In most cases, you do not need to uninstall your scanner software before re-installing it.

  • Page 150: Where To Get Help (U.s. And Canada)

    You can purchase genuine Epson accessories at epson.com (U.S. sales) or epson.ca (Canadian sales). You can also purchase accessories from an Epson authorized reseller. To find the nearest one, call 800- GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Parent topic: Solving Problems...

  • Page 151: Where To Get Help (Latin America)

    Where to Get Help (Latin America) If you need to contact Epson for technical support services, use the following support options. Internet Support Visit Epson's support website at latin.epson.com/support and select your product for solutions to common problems. You can download utilities and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions.
  • Page 152 Note: For help using any other software on your system, see the documentation for that software for technical support. Purchase Supplies and Accessories You can purchase genuine Epson accessories from an Epson authorized reseller. To find the nearest reseller, visit latin.epson.com or call your nearest Epson sales office.

  • Page 153: Technical Specifications

    To use your product and its software, your computer should use one of these Microsoft operating systems: • Windows 10 • Windows 8.x • Windows 7 Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.), epson.ca/support (Canada), or latin.epson.com/support...

  • Page 154: General Specifications

    • OS X 10.7.5 Note: The UNIX File System (UFS) for OS X and Fast User Switching on OS X is not supported. For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.),...

  • Page 155: Dimension Specifications

    Interface SuperSpeed USB 3.0 (backward-compatible with USB 1.1) IEEE802.11b/g/n (DS-575W II) Light source RGB LED * You cannot use a USB and network connection at the same time (DS-575W II). Parent topic: Technical Specifications Dimension Specifications Height 6.9 inches (176 mm)

  • Page 156: Electrical Specifications

    Width 11.7 inches (296 mm) Depth 6.7 inches (169 mm) Weight 8.2 lb (3.7 kg) Note: Dimensions do not include projecting parts. Parent topic: Technical Specifications Electrical Specifications Scanner Note: Check the label on the scanner and the AC adapter for voltage information. Power consumption varies depending on operating conditions or whether an option is installed.
  • Page 157 Operating: 11 W (approximate) (DS-530 II) 12 W (approximate) (DS-770 II) Ready mode: 5.4 W (approximate) Sleep mode: 1.0 W (approximate) Power off mode: 0.1 W (approximate) DS-575W II USB Connection: Operating: 11 W (approximate) Ready mode: 5.4 W (approximate) Sleep mode: 1.0 W (approximate) Power off mode: 0.1 W (approximate)

  • Page 158: Environmental Specifications

    Environmental Specifications Temperature Operating: 41 to 95 °F (5 to 35 °C) Storage: –13 to 140 °F (–25 to 60 °C) Humidity Operating: 15 to 80% RH (non-condensing) Storage: 15 to 85% RH Operating conditions Ordinary office or home conditions Note: Avoid operating the scanner in direct sunlight, near a strong light source, or in extremely dusty conditions.

  • Page 159: Network Interface Specifications (Ds-575W Ii)

    Network Interface Specifications (DS-575W II) Wi-Fi Wireless LAN standard IEEE802.11 b/g/n Wireless security WPA2-PSK (AES); WPA2 compliant support for WPA/WPA2 Personal WPA2-Enterprise; WPA2 compliant with support for WPA/WPA2 Enterprise WEP (64/128 bit) Frequency range 2.4 GHz Communication mode Infrastructure mode Ad hoc mode;...

  • Page 160: Safety And Approvals Specifications

    Security Protocol SSL/TLS HTTPS (Server/Client) SMTPS (Client) STARTTLS Root certificate (Client) Root certificate updating (Client) CA-signed certificate (Server) CA certificate (Server) CSR generation (Server) Self-signed certificate (Server) EC key CSR/self-signed certificate generation (Server) Certificates/Secret key imports (Server) Authentication for email sending POP before SMTP, APOP, SMTP Authentication MIB accessing SNMPv3 Authentication/Encryption...
  • Page 161 • Manufacturer: FOXCONN ELECTRONICS INC. • Type: J26H006 This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product.
  • Page 162 Av. Perú esq. Río de Janeiro, Barrio Las Mercedes, Asunción, Paraguay Imported by: Sol Control S.R.L. Av. Gral. Bernardino Caballero 810 esq. Celsa Speratti, Asunción, Paraguay Notice for Peru Product Model: DS-575W II (J382E) Brand: EPSON This product uses the following WLAN module: WLAN Module Model: J26H006 FCC ID: BKMFBJ26H006...

  • Page 163: Notices

    Notices Check these sections for important notices about your scanner. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
  • Page 164 When using this product near such devices or inside a medical facility, follow the directions from authorized staff members at the facility, and follow all posted warnings and directions on the device to avoid causing an accident (DS-575W II). AC Adapter •...

  • Page 165: Restrictions On Copying

    • Never disassemble, modify, or attempt to repair the AC adapter by yourself except as specifically explained in the scanner's guides. • If damage occurs to the plug, replace the cord set or consult a qualified electrician. If there are fuses in the plug, make sure you replace them with fuses of the correct size and rating.

  • Page 166: Default Delay Times For Power Management For Epson Products

    1. DISPUTES, BINDING INDIVIDUAL ARBITRATION, AND WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS 1.1 Disputes. The terms of this Section 1 shall apply to all Disputes between you and Epson. The term "Dispute" is meant to have the broadest meaning permissible under law and includes any dispute, claim,...
  • Page 167 1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3840 Kilroy Airport Way,...
  • Page 168 Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if any;...

  • Page 169: Trademarks

    Epson in writing, the arbitrator shall determine the amount of fees, costs, and expenses to be paid by Epson pursuant to this Section 1.6d). e) Attorney's Fees. Epson will not seek its attorney's fees and expenses for any arbitration commenced involving a Dispute under this Agreement.

  • Page 170: Copyright Notice

    Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.

  • Page 171: Libtiff Software Acknowledgment

    Copyright Notice A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume.

This manual is also suitable for:

Ds-530 iiDs-770 ii

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