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Troubleshooting
Camera
Starting up and during operating
Power does not come on.
Unusual sound is heard.
Picture
Video is distorted or not
recorded.
Recorded video is in
black and white.
Automatic focusing does
not work.
(continued)
• Is the camera cable connected correctly? Check
this while referring to the installation manual.
• Immediately after power-on or when switching
to IR mode, a mechanical operation sound will
be heard. This is not a malfunction of the
camera.
• During zoom, some operation noise will be
heard. This is not a defect.
(Check this with the Toughbook-Arbitrator Front
End Software.)
• Are camera and video monitoring equipment
connected properly?
• Are both the video input connector selection and
the input selection made with the Toughbook-
Arbitrator Front End Software the same?
• Are the video output settings correct for the
connected equipment? Connect a monitor to the
VIDEO OUT connector on the rear panel of the
recorder and check the picture.
• The IR function was enabled, which results in a
B/W picture.
• Under some circumstances, correct focus may
be difficult to achieve with auto-focusing. A few
examples are listed below:
· The field of view includes both distant and
near objects.
· The camera is shooting through dirty window
glass.
· Ambient lighting is low.
· There are bright and reflective surfaces
around the object.
· The camera is shooting a rapidly moving
object.
· The object has little contrast.
· A close-by object is being shot at high zoom
ratio.
35
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