HP 9000 rp3410 Limited Warranty page 13

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Add-on options
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Operating system
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Third-party hardware or software
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Detailed questions
Australia Warranty Policy
HEWLETT-PACKARD AUSTRALIA WARRANTY POLICY: YOUR CONSUMER
RIGHTS
When you buy a good from HP as a consumer, the good comes with guarantees that cannot be
excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a
major failure and for compensation for any other reasonably foreseeable loss or damage. You
are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure.
The relevant guarantees are as follows:
Quality—goods supplied by HP must be of acceptable quality. The test for acceptable quality
is whether a reasonable consumer, fully aware of the state and condition of the goods, would
find them:
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safe, durable and free from defects;
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acceptable in appearance and finish; and
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fit for all the purposes for which goods of that kind are commonly supplied.
This must take into account the nature and price of the goods, and any statements on packaging
or labelling.
Disclosed Purpose—goods or services supplied by HP that HP represents are reasonably fit
for a purpose expressly disclosed by a consumer must be reasonably fit for that purpose.
Description—goods supplied by HP must match the description provided by HP.
Sample—goods supplied by HP must match any sample shown to you by HP.
Title—a consumer who purchases a good from HP must receive clear title to the good.
Due care and skill—services provided to you by HP must be provided with due care and skill.
Express warranties—HP will be legally required to comply with the express warranty that is
set out in its terms and conditions.
Reasonable time—repair services provided by HP must be provided within a reasonable time.
If you think that you are entitled to any of the above remedies, please contact HP:
Hewlett-Packard Australia Pty Ltd
nl
353 Burwood Highway
nl
Forest Hill Vic 3131
Australia Warranty Policy 13