Brother MFC-J245 Basic User's Manual page 73

Error Message
Cannot Detect
Cannot Print
Replace XX Ink
Clean Unable XX
Init Unable XX
Print Unable XX
Scan Unable XX
Close Ink Cover
Comm.Error
Cover is Open
Data Remaining
Cause
You installed a new ink cartridge too
quickly and the machine did not
detect it.
An ink cartridge is not installed
correctly.
If you are using non Brother Original
ink, the machine may not detect the
ink cartridge.
One or more of the ink cartridges
have reached the end of their life. The
machine will stop all print operations.
While memory is available,
monochrome faxes will be stored in
the memory. If a sending machine
has a colour fax, the machine's
"handshake" will ask that the fax be
sent as monochrome.
The machine has a mechanical
problem.
A foreign object, such as a paper clip
or a piece of ripped paper, is in the
machine.
The ink cartridge cover is not locked
in the closed position.
Poor telephone line quality caused a
communication error.
The scanner cover is not locked in the
closed position.
Print data is left in the machine's
memory.
Troubleshooting
Action
Take out the new ink cartridge and
re-install it slowly and firmly until the
cartridge lever lifts. (See Replacing
the ink cartridges on page 55.)
Replace the cartridge with a Brother
Original ink cartridge. If the error
message remains, contact Brother
customer service or your local
Brother dealer.
Replace the ink cartridges. (See
Replacing the ink cartridges
on page 55.)
Open the scanner cover and remove
any foreign objects and paper scraps
from inside the machine. If the error
message continues, do the following.
See Transferring your faxes or Fax
Journal report on page 71 before
disconnecting the machine so you will
not lose any important messages.
Then disconnect the machine from
the power for several minutes and
reconnect it.
Firmly close the ink cartridge cover
until it locks into place.
If the problem continues, call the
telephone company and ask them to
check your telephone line.
Lift the scanner cover, and then close
it again.
Make sure the telephone line cord
and USB cable (if used) have been
guided correctly through the cable
channel and out the back of the
machine.
Press Stop/Exit. The machine will
cancel the job and clear it from the
memory. Try to print again.
B
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