Brother MFC-J650DW Basic User's Manual page 148

Scanning Difficulties (continued)
Difficulty
OCR does not work.
Poor scanning results when using
the ADF.
 Vertical black lines appear in
the scanned data.
PhotoCapture Center™ Difficulties
Difficulty
Removable Disk does not work
correctly.
Cannot access Removable Disk
from the computer.
Part of my photo is missing when
printed.
Software Difficulties
Difficulty
Cannot install software or print.
"Device Busy"
Network Difficulties
Difficulty
Cannot print over the network.
138
Suggestions
Try increasing the scanner resolution.
(Macintosh)
Presto! PageManager must be downloaded and installed before use.
For more information, see Accessing Brother Support (Macintosh) on page 5.
Clean the white bar in the ADF and the glass strip underneath it.
(See Cleaning the scanner glass on page 91.)
Try using the scanner glass. (See Using the scanner glass on page 33.)
Suggestions
1 Take out the memory card or USB Flash drive and put it back in again.
2 If you have tried "Eject" from within Windows
USB Flash drive before you continue.
3 If an error message appears when you try to eject the memory card or USB
Flash drive, it means the card is being accessed. Wait a while, and then try
again.
4 If all of the above do not work, turn off your PC and machine, and then turn
them on again.
Make sure that you have correctly inserted the memory card or USB Flash drive.
Make sure that Borderless printing and Cropping are turned off. (See Advanced
User's Guide: Borderless printing and Cropping.)
Suggestions
®
(Windows )
Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
and reinstall the software.
Make sure the machine is not showing an error message on the Touchscreen.
Suggestions
Make sure that your machine is powered on and is online and in the Ready mode.
Print a Network Configuration Report (See Advanced User's Guide: Reports.) and
check the current Network settings printed in this list.
(MFC-J870DW) Reconnect the LAN cable to the hub to verify that the cabling and
network connections are good. If possible, try connecting the machine to a
different port on your hub using a different cable. If the connections are good, the
machine shows LAN Active for 2 seconds.
If you are using a wireless connection or are having Network problems,
see Software and Network User's Guide.
®
, take out the memory card or