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Dell PP21L Owner's Manual

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See also: Quick Reference Manual
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Dell™ Inspiron™ 1300/B120/B130
Owner's Manual
Model PP21L
w w w . d e l l . c o m | s u p p o r t . d e l l . c o m

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  • Page 1 Dell™ Inspiron™ 1300/B120/B130 Owner’s Manual Model PP21L w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...
  • Page 2 Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, Inspiron, XPS, Dell Precision, Dimension, DellNet, OptiPlex, Latitude, PowerEdge, PowerConnect, PowerVault, PowerApp, and Dell OpenManage are trademarks of Dell Inc.; Intel, Celeron, and Pentium are registered trademarks of Intel Corporation;...

  • Page 3: Table Of Contents

    Contents Finding Information ....... . A Tour of Your Computer Front View .
  • Page 4 ......Dell™ QuickSet Battery Meter ..... . .
  • Page 5 Connecting to a Wireless Local Area Network ....Enabling/Disabling the Wireless Network Card ....Dell™ QuickSet Features Contents...
  • Page 6 10 Solving Problems Dell Diagnostics ....... . . Drive Problems .
  • Page 7 ....Using Dell PC Restore by Symantec ....
  • Page 8 ......Dell Technical Support Policy (U.S. Only) ....

  • Page 9: Finding Information

    • How to set up my computer Owner’s Manual • Basic troubleshooting information • How to run the Dell Diagnostics • How to set up a printer • Additional information about setting up my computer • How to troubleshoot and solve problems •...
  • Page 10 • Community — Online discussion with other Dell Corporate, government, and education customers customers can also use the customized Dell Premier Support website at • Upgrades — Upgrade information for components, such premier.support.dell.com. as memory, the hard drive, and the operating system •...

  • Page 11: A Tour Of Your Computer

    A Tour of Your Computer Front View display latch release touch pad keyboard display latches (2) touch pad buttons power button display speakers keyboard status lights device status lights A Tour of Your Computer...
  • Page 12 D I S P L A Y L A T C H R E L E A S E — Slide to release the display latches and open the display. D I S P L A Y L A T C H E S —...
  • Page 13 D E V I C E S T A T U S L I G H T S Turns on when you turn on the computer, and blinks when the computer is in a power management mode. Turns on when the computer reads or writes data. NOTICE: To avoid loss of data, never turn off the computer while the light is flashing.

  • Page 14: Left Side View

    Left Side View modem connector USB connectors (3) ExpressCard slot network connector microphone connector ExpressCard slot release button video connector headphone connector M O D E M C O N N E C T O R ( R J - 1 1 ) To use the internal modem, connect the telephone line to the modem connector.
  • Page 15 N E T W O R K C O N N E C T O R (RJ-45) Connects the computer to a network. The green and yellow lights next to the connector indicate activity for wired network communications. For information on using the network adapter, see the online network adapter documentation supplied with your computer.

  • Page 16: Right Side View

    Right Side View optical drive bay optical drive-tray eject button security cable slot You can install devices such as a DVD drive or other optical drive in the optical drive O P T I C A L D R I V E —...

  • Page 17: Back View

    Back View AC adapter connector air vent A D A P T E R C O N N E C T O R T T A C H E S A N A D A P T E R T O T H E C O M P U T E R —...

  • Page 18: Bottom View

    Bottom View memory module/Mini PCI battery thermal module cover cover optical drive locking screw battery-bay latch lock hard drive cover battery-bay latch release M E M O R Y M O D U L E I N I C O V E R P C I —...

  • Page 19: Setting Up Your Computer

    Setting Up Your Computer Connecting to the Internet NOTE: ISPs and ISP offerings vary by country. To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP). Your ISP will offer one or more of the following Internet connection options: •...

  • Page 20: Transferring Information To A New Computer

    • If you have already obtained setup information from your ISP but you did not receive a setup CD, click Set up my connection manually. • If you have a CD, click Use the CD I got from an ISP. 5 Click Next.

  • Page 21: Running The Files And Settings Transfer Wizard Without The Operating System Cd

    To prepare the new computer for the file transfer: 1 Start the Files and Settings Transfer Wizard. 2 When the Files and Settings Transfer Wizard welcome screen appears, click Next. 3 On the Which computer is this? screen, click New Computer and click Next. 4 On the Do you have a Windows XP CD? screen, click I will use the wizard from the Windows XP CD and click Next.

  • Page 22: Setting Up A Printer

    When all of the settings and files have been applied, the Finished screen appears. 3 Click Finished and restart the new computer. NOTE: For more information about this procedure, search dell.support.com for document #PA1089586 (How Do I ® ® Transfer Files From My Old Computer to My New Dell™ Computer Using the Microsoft...

  • Page 23: Printer Cable

    See the documentation that came with the printer for setup information, including how to: • Obtain and install updated drivers. • Connect the printer to the computer. • Load paper and install the toner or ink cartridge. For technical assistance, refer to the printer owner's manual or contact the printer manufacturer. Printer Cable Your printer connects to your computer with a USB cable.

  • Page 24: Power Protection Devices

    3 Turn on the printer and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel. 4 Install the printer driver if necessary. See the documentation that came with your printer. Power Protection Devices Several devices are available to protect against power fluctuations and failures: •...

  • Page 25: Using The Display

    Using the Display Adjusting Brightness When a Dell™ computer is running on battery power, you can conserve power by setting the brightness to the lowest comfortable setting by pressing <Fn> and the up- or down-arrow key on the keyboard. The Dell QuickSet Brightness Meter shows the current brightness setting for the display. Right-click icon in the taskbar to enable or disable the Brightness Meter on the screen.

  • Page 26: Setting Display Resolution

    Setting Display Resolution To display a program at a specific resolution, both the graphics card and the display must support the program, and the necessary video drivers must be installed. Before you change any of the default display settings, make a note of the default settings for future reference.

  • Page 27: Using The Keyboard And Touch Pad

    Using the Keyboard and Touch Pad Numeric Keypad 1 numeric keypad The numeric keypad functions like the numeric keypad on an external keyboard. Each key on the keypad has multiple functions. The keypad numbers and symbols are marked in blue on the right of the keypad keys.

  • Page 28: Key Combinations

    System Functions <Ctrl><Shift><Esc> Opens the Task Manager window. CD or DVD Tray <Fn><F10> Ejects the tray out of the drive (if Dell QuickSet is installed). For more information on QuickSet, see "Dell™ QuickSet Features" on page 55. Display Functions <Fn><F8>...

  • Page 29: Speaker Functions

    Speaker Functions <Fn><Page Up> Increases the volume of the integrated speakers and external speakers, if attached. <Fn><Page Dn> Decreases the volume of the integrated speakers and external speakers, if attached. <Fn><End> Enables and disables the integrated speakers and external speakers, if attached. ®...

  • Page 30: Touch Pad

    Touch Pad The touch pad detects the pressure and movement of your finger to allow you to move the cursor on the display. Use the touch pad and touch pad buttons as you would use a mouse. 1 touch pad •...

  • Page 31: Using A Battery

    Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell computer. Do not use a battery from other computers with your computer.

  • Page 32: Checking The Battery Charge

    Dell™ QuickSet Battery Meter If Dell QuickSet is installed, press <Fn><F3> to display the QuickSet Battery Meter. The Battery Meter window displays status, charge level, and charge completion time for the battery in your computer.The following icons appear in the Battery Meter window:...

  • Page 33: Power Management Modes

    • Use the Power Management Wizard to select options to optimize your computer’s power usage. These options can also be set to change when you press the power button, close the display, or press <Fn><Esc>. See “Power Management Wizard” on page 34. NOTE: See “Battery Performance”...

  • Page 34: Configuring Power Management Settings

    • Depending on how you set the power management options on the Advanced tab in the Power Options Properties window, use one of the following methods to enter hibernate mode: – Press the power button. – Close the display. – Press <Fn><Esc>.
  • Page 35 The Selecting a Power Scheme screen allows you to create, edit, and switch between power schemes. In addition, you can delete power schemes that you create, but you cannot delete Dell™ QuickSet predefined power schemes (Maximum Battery, Maximum Performance, Presentation, and Network Disabled).
  • Page 36 Setting Battery Alarms and Actions This screen allows you to enable the low-battery and critical-battery alarms and to change settings for the alarms. For example, you can set the low-battery alarm to 20 percent to remind you to save work and switch to AC power, and you can set the critical-battery alarm to 10 percent to enter hibernate mode.

  • Page 37: Charging The Battery

    Power Meter Tab The Power Meter tab displays the current power source and amount of battery charge remaining. Advanced Tab The Advanced tab allows you to: • Set power icon and standby mode password options. • Select how the computer will respond when you close the display: –...

  • Page 38: Replacing The Battery

    Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell™ computer. Do not use a battery from other computers with your computer.

  • Page 39: Storing A Battery

    Storing a Battery Remove the battery when you store your computer for an extended period of time. A battery discharges during prolonged storage. After a long storage period, recharge the battery fully before you use it. See “Charging the Battery” on page 37. Using a Battery...
  • Page 40 Using a Battery...

  • Page 41: Using Cds, Dvds, And Other Multimedia

    Using CDs, DVDs, and Other Multimedia Playing a CD or DVD NOTICE: Do not press down on the CD or DVD tray when you open or close it. Keep the tray closed when you are not using the drive. NOTICE: Do not move the computer when you are playing CDs or DVDs to prevent damage to your CD/DVD drive or discs.

  • Page 42: Adjusting The Volume

    To format CDs for storing data, to create music CDs, or to copy CDs, see the CD software that came with your computer. NOTE: Ensure that you follow all copyright laws when you create CDs. For more information on playing CDs or DVDs, click Help in the CD or DVD player program window (if available).

  • Page 43: Adjusting The Picture

    This section applies only to computers that have a CD-RW, DVD+/-RW, or CD-RW/DVD (combo) drive. NOTE: The types of CD or DVD drives offered by Dell may vary by country. The following instructions explain how to make an exact copy of a CD or DVD. You can also use Sonic DigitalMedia for other purposes, such as creating music CDs from audio files stored on your computer or backing up important data.

  • Page 44: Using Blank Cds And Dvds

    3 To copy the CD or DVD: • If you have one CD or DVD drive, ensure that the settings are correct and click the Disc Copy button. The computer will read your source CD or DVD and copy the data to a temporary folder on your computer hard drive.

  • Page 45: Helpful Tips

    Media Type Read Write Rewritable DVD-R DL Maybe DVD-RAM Maybe Helpful Tips ® ® • Use Microsoft Windows Explorer to drag and drop files to a CD-R or CD-RW only after you start Sonic DigitalMedia and open a DigitalMedia project. •...
  • Page 46 Using CDs, DVDs, and Other Multimedia...

  • Page 47: Using Expresscards

    Using ExpressCards ExpressCard Types For information on supported ExpressCards, see “Specifications” on page 99. NOTE: An ExpressCard is not a bootable device. ExpressCard Blanks Your computer shipped with a plastic blank installed in the ExpressCard slot. Blanks protect unused slots from dust and other particles. Save the blank for use when no ExpressCard is installed in the slot;...

  • Page 48: Removing An Expresscard Or Blank

    1 ExpressCard or blank 2 ExpressCard release latch The computer recognizes the ExpressCard and automatically loads the appropriate device driver. If the configuration program tells you to load the manufacturer's drivers, use the floppy disk or CD that came with the ExpressCard. Removing an ExpressCard or Blank NOTICE: Use the ExpressCard configuration utility (click the...

  • Page 49: Setting Up A Home And Office Network

    Setting Up a Home and Office Network Connecting to a Network Adapter Before you connect your computer to a network, the computer must have a network adapter installed and a network cable connected to it. To connect a network cable: NOTE: Plug the network cable into the network adapter connector on the computer.

  • Page 50: Connecting To A Wireless Local Area Network

    2 On the Network Setup Wizard welcome screen, click Next. 3 Click Checklist for creating a network. NOTE: Selecting the connection method This computer connects directly to the Internet enables the integrated firewall provided with Windows XP Service Pack 1 (SP1) or later. 4 Complete the checklist and required preparations.

  • Page 51: Setting Up A New Wlan

    If Wireless Network Connection appears, you have a wireless network card. To view detailed information about the wireless network card: 1 Right-click Wireless Network Connection. 2 Click Properties. The Wireless Network Connection Properties window appears. The wireless network card’s name and model number are listed on the General tab. NOTE: If your computer is set to the Classic Start menu option, you can view network connections by clicking the Start button, pointing to Settings, and then pointing to Network Connections.

  • Page 52: Connecting To A Wireless Local Area Network

    Verify the type of wireless network card installed in your computer and then search for that name on the Dell Support website at support.dell.com. For information on the type of wireless network card that is installed in your computer, see "Checking Your Wireless Network Card" on page 50.

  • Page 53: Enabling/Disabling The Wireless Network Card

    To access the Help and Support Center: 1 Click the Start button and click Help and Support. 2 Under Pick a Help topic, click Dell User and System Guides. 3 Under Device Guides, select the documentation for your wireless network card.
  • Page 54 Setting Up a Home and Office Network...

  • Page 55: Dell™ Quickset Features

    Network connectivity • Power management • Display • System information Depending on what you want to do in Dell™ QuickSet, you can start it by either clicking, ® ® double-clicking, or right-clicking the QuickSet icon, , in the Microsoft Windows taskbar.
  • Page 56 Dell™ QuickSet Features...

  • Page 57: Solving Problems

    Problems” on page 67 and run the Dell Diagnostics before you contact Dell for technical assistance. NOTICE: The Dell Diagnostics works only on Dell computers. Start the Dell Diagnostics from either your hard drive or from the Drivers and Utilities CD (also known as the ResourceCD). NOTE: The Drivers and Utilities CD may not ship with your computer.
  • Page 58 If the Pre-boot System Assessment completes successfully, you receive the message Booting Dell Diagnostic Utility Partition. Press any key to continue. 5 Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive. Starting the Dell Diagnostics From the Drivers and Utilities CD 1 Insert the Drivers and Utilities CD.
  • Page 59 If you cannot resolve the error condition, contact Dell. NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag. 3 If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information.

  • Page 60: Drive Problems

    5 When the tests are complete, close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen. Drive Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

  • Page 61: Hard Drive Problems

    F Y O U H E A R A N U N F A M I L I A R S C R A P I N G O R G R I N D I N G S O U N D —...

  • Page 62: Error Messages

    — check the cable connection. Enable the Pointing Device option in the system setup program. If the problem persists, contact Dell. See “Contacting Dell” on page 112. Ensure that you have spelled the command correctly, put spaces in the A D C O M M A N D O R F I L E N A M E —...
  • Page 63 X T E N D E D M E M O R Y S I Z E H A S C H A N G E D — the memory installed in the computer. Restart the computer. If the error appears again, contact Dell. See “Contacting Dell” on page 112.
  • Page 64 E Y B O A R D C L O C K L I N E F A I L U R E — Controller test in the Dell Diagnostics. See “Dell Diagnostics” on page 57. For external keyboards, check the cable connection. Restart the E Y B O A R D C O N T R O L L E R F A I L U R E —...
  • Page 65 — setup program does not match the system clock. Correct the settings for the Date and Time options. See “Using the System Setup Program” on page 105. If the message reappears, contact Dell. See “Contacting Dell” on page 112. A chip on the system board may be malfunctioning. Run the System...

  • Page 66: Keyboard Problems

    Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: Use the integrated keyboard when running the “Dell Diagnostics” on page 57 or the system setup program. When you attach an external keyboard, the integrated keyboard remains fully functional. External Keyboard problems NOTE: When you attach an external keyboard, the integrated keyboard remains fully functional.

  • Page 67: Unexpected Characters

    U N T H E K E Y B O A R D D I A G N O S T I C S T E S T S — Diagnostics. See “Dell Diagnostics” on page 57. If the tests indicate a defective external keyboard, see “Contacting Dell” on page 112.

  • Page 68: A Solid Blue Screen Appears

    See “Memory” on page 88. • Reseat the memory modules to ensure that your computer is successfully communicating with the memory. See “Memory” on page 88. • Run the Dell Diagnostics. See “Dell Diagnostics” on page 57. Solving Problems...

  • Page 69: Network Problems

    • Ensure that you are following the memory installation guidelines. See “Memory” on page 88. • Run the Dell Diagnostics. See “Dell Diagnostics” on page 57. Network Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

  • Page 70: Ensuring Sufficient Power For Your Computer

    Your computer is designed to use the 90-W AC adapter; for optimum system performance, you should always use this adapter. The 65-W AC adapters used in other Dell™ portable computers can be used with your computer, but they will decrease system performance. Using less-powerful AC adapters, including the 65-W AC adapter, will cause you to receive a message.

  • Page 71: Printer Problems

    Printer Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: If you need technical assistance for your printer, contact the printer’s manufacturer. N S U R E T H A T T H E P R I N T E R I S T U R N E D O N H E C K T H E P R I N T E R C A B L E C O N N E C T I O N S —...

  • Page 72: Sound And Speaker Problems

    See “Reinstalling Drivers and Utilities” on page 75. E I N S T A L L T H E A U D I O D R I V E R — See “Dell Diagnostics” on page 57. U N T H E E L L I A G N O S T I C S —...

  • Page 73: No Sound From Headphones

    No sound from headphones Ensure that the headphone cable is securely inserted into H E C K T H E H E A D P H O N E C A B L E C O N N E C T I O N —...

  • Page 74: If The Display Is Difficult To Read

    2 Turn on the computer and the monitor and adjust the monitor brightness and contrast controls. If the external monitor works, the computer display or video controller may be defective. See “Contacting Dell” on page 112. Drivers What Is a Driver? A driver is a program that controls a device such as a printer, mouse, or keyboard.

  • Page 75: Identifying Drivers

    NOTICE: The Dell Support website at support.dell.com or your Drivers and Utilities CD provides approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly. Using Windows XP Device Driver Rollback If a problem occurs on your computer after you install or update a driver, use Windows XP Device Driver Rollback to replace the driver with the previously installed version.
  • Page 76 5 Click Device Manager. 6 Right-click the device for which the new driver was installed and click Properties. 7 Click the Drivers tab. 8 Click Roll Back Driver. If Device Driver Rollback does not resolve the problem, then use System Restore to return your computer to the operating state that existed before you installed the new driver.

  • Page 77: Resolving Software And Hardware Incompatibilities

    • Dell PC Restore by Symantec restores your hard drive to the operating state it was in when you purchased the computer. Dell PC Restore permanently deletes all data on the hard drive and removes any applications installed after you received the computer. Use PC Restore only if System Restore did not resolve your operating system problem.

  • Page 78: Using Microsoft Windows Xp System Restore

    NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell™ computer to the Windows Classic view. Creating a Restore Point 1 Click the Start button and click Help and Support.

  • Page 79: Using Dell Pc Restore By Symantec

    Dell PC Restore by Symantec is not available in all countries or on all computers. Use Dell PC Restore by Symantec only as the last method to restore your operating system. PC Restore restores your hard drive to the operating state it was in when you purchased the computer.
  • Page 80 Removing Dell PC Restore from the hard drive permanently deletes the PC Restore utility from your computer. After you have removed Dell PC Restore, you will not be able to use it to restore your computer’s operating system. Dell PC Restore enables you to restore your hard drive to the operating state it was in when you purchased your computer.

  • Page 81: Using The Operating System Cd

    The Operating System CD provides options for reinstalling Windows XP. The options can overwrite files and possibly affect programs installed on your hard drive. Therefore, do not reinstall Windows XP unless a Dell technical support representative instructs you to do so.
  • Page 82 Solving Problems...

  • Page 83: Adding And Replacing Parts

    You have performed the steps in “Turning Off Your Computer” on page 83 and “Before Working Inside Your Computer” on page 83. • You have read the safety information in your Dell™ Product Information Guide. Recommended Tools The procedures in this document may require the following tools: •...
  • Page 84 NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. NOTICE: When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable itself.

  • Page 85: Hard Drive

    Dell does not guarantee compatibility or provide support for hard drives from sources other than Dell. NOTE: If you are installing a hard drive from a source other than Dell, you need to install an operating system, drivers, and utilities on the new hard drive.
  • Page 86 NOTICE: When the hard drive is not in the computer, store it in protective antistatic packaging. See "Protecting Against Electrostatic Discharge" in the Product Information Guide. 3 Lift the cover off the computer and set it aside. 4 Slide the hard drive carrier away from the screw holes, and then use the tab to lift the hard drive straight up to remove it from the computer.

  • Page 87: Returning A Hard Drive To Dell

    Returning a Hard Drive to Dell Return your old hard drive to Dell in its original or comparable foam packaging. Otherwise, the hard drive may be damaged in transit. foam packaging hard drive CD/DVD Drive NOTICE: To prevent damage to devices, store them in a safe, dry place when they are not installed in the computer.

  • Page 88: Memory

    “Specifications” on page 99 for information on the memory supported by your computer. Install only memory modules that are intended for your computer. NOTE: Memory modules purchased from Dell are covered under your computer warranty. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
  • Page 89 The computer has two memory slots, DIMM A and DIMM B, both located on the bottom of the computer under the memory module/Mini PCI cover. DIMM A holds the basic memory module as configured from the factory. If you did not order additional memory, DIMM B will be empty. Generally, if you are adding memory, you will install a memory module in DIMM B.
  • Page 90 4 If you are replacing a memory module, remove the existing module: Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the module pops up. Remove the module from the connector. memory module securing clips (2 per connector)
  • Page 91 memory slot notch memory slot tab 6 Replace the memory module/Mini PCI cover and tighten the screws. NOTICE: If the cover is difficult to close, remove the module and reinstall it. Forcing the cover to close may damage your computer. 7 Insert the battery into the battery bay, or connect the AC adapter to your computer and an electrical outlet.

  • Page 92: Wireless Mini Pci Card

    Wireless Mini PCI Card If you ordered a Mini PCI card with your computer, the card is already installed. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid damaging the system board, you must remove the main battery before you begin working inside the computer.
  • Page 93 3 If a Mini PCI card is not already installed, go to step 4. If you are replacing a Mini PCI card, remove the existing card: Disconnect the antenna cable from the Mini PCI card. antenna cable Release the Mini PCI card by spreading the metal securing tabs until the card pops up slightly. Lift the Mini PCI card out of its connector.
  • Page 94 Mini PCI card metal securing tabs (2) 4 Install the replacement Mini PCI card: NOTICE: To avoid damaging the Mini PCI card, ensure that the antenna cable is not under the card when you click the card into place. Align the Mini PCI card with the connector at a 45-degree angle, and press the Mini PCI card into the connector until it clicks.
  • Page 95 Mini PCI card metal securing tabs (2) Connect the antenna cable to the Mini PCI card. Ensure that the cable snaps onto the primary connector on the Mini PCI card. Adding and Replacing Parts...

  • Page 96: Hinge Cover

    antenna cable 5 Replace the memory module/Mini PCI cover and tighten the screws. NOTICE: If the cover is difficult to close, remove the module and reinstall it. Forcing the cover to close may damage your computer. 6 Insert the battery into the battery bay, or connect the AC adapter to your computer and an electrical outlet.

  • Page 97: Keyboard

    3 Turn the computer right-side up, and then open the display all the way (180 degrees) so that it rests on your work surface. NOTICE: To avoid damaging the hinge cover, do not lift the cover on both sides simultaneously. 4 Insert a scribe in the indent to lift the hinge cover on the right side.
  • Page 98 3 Remove the two screws at the top of the keyboard. NOTICE: The keycaps on the keyboard are fragile, easily dislodged, and time-consuming to replace. Be careful when removing and handling the keyboard. 4 Lift the keyboard, and hold it up and slightly forward to allow access to the keyboard connector on the system board.

  • Page 99: Appendix

    Appendix Specifications Processor ® ® ® Processor type Intel Pentium M or Intel Celeron L2 cache 2 MB (Pentium) 1 MB (Celeron) External bus frequency (front side 400 MHz or 533 MHz bus) System Information System chip set Intel 910GML or 915GM Data bus width 64 bits DRAM bus width...
  • Page 100 Memory (continued) Memory type 1.8-V SODIMM DDR-2 Minimum memory 256 MB Maximum memory 2 GB Ports and Connectors Audio microphone connector, stereo headphone/speakers connector Mini PCI one Type IIIA Mini PCI card slot Modem RJ-11 port Network adapter RJ-45 port three 4-pin USB 2.0-compliant connectors Video 15-hole connector...
  • Page 101 Audio Audio type HDA bus Audio controller STAC9200 Stereo conversion 18- or 24-bit (analog-to-digital and digital- to-analog) Interfaces: Internal HDA bus External microphone-in connector, stereo headphones/speakers connector Speaker two 4-ohm speakers Internal speaker amplifier 1-W channel into 4 ohms Volume controls keyboard shortcuts, program menus Display Type (active-matrix TFT)
  • Page 102 Display (continued) Pixel pitch: 15.4-inch 0.2588 mm 14.1-inch 0.237 mm Controls brightness can be controlled through keyboard shortcuts Keyboard Number of keys 87 (U.S. and Canada); 88 (Europe); 91 (Japan) Layout QWERTY/AZERTY/Kanji Touch Pad X/Y position resolution (graphics table mode) 240 cpi Size: Width...
  • Page 103 Battery (continued) Charge time (approximate) Computer off 3 hours Operating time Battery operating time varies depending on operating conditions and can be significantly reduced under certain power-intensive conditions. See “Power Problems” on page 69. See “Using a Battery” on page 31 for more information on battery life.
  • Page 104 Physical Height 35.9 mm (1.41 inches) Width 356 mm (14 inches) Depth 265.5 mm (10.5 inches) Weight (with 6-cell battery): Configurable to less than 2.86 to 3.13 kg (6.3 to 6.9 lb) depending upon configuration Environmental Temperature range: Operating 0° to 35°C (32° to 95°F) Storage –40°...

  • Page 105: Using The System Setup Program

    Wireless control settings NOTICE: Unless you are an expert computer user or are directed to do so by Dell technical support, do not change the system setup settings. Certain changes might make your computer work incorrectly. Viewing the System Setup Screen 1 Turn on (or restart) your computer.
  • Page 106 2 Connect the computer to an electrical outlet. 3 Turn on the computer. When the DELL logo appears, press <F2> immediately. If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again.

  • Page 107: Travelling With Your Computer

    Write down your Service Tag and store it in a safe place away from the computer or carrying case. Use the Service Tag if you need to report a loss or theft to law enforcement officials and to Dell. ®...

  • Page 108: Travelling By Air

    The Dell customer service representative will log your report under the computer Service Tag and record the computer as missing or stolen. If someone calls Dell for technical assistance and gives your Service Tag, the computer is identified automatically as missing or stolen. The representative will attempt to get the phone number and address of the caller.

  • Page 109: Cleaning Your Computer

    Cleaning Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. Computer, Keyboard, and Display CAUTION: Before you clean your computer, disconnect the computer from the electrical outlet and remove any installed batteries.

  • Page 110: Fcc Notices (U.s. Only)

    2 This device must accept any interference received, including interference that may cause undesired operation. NOTICE: The FCC regulations provide that changes or modifications not expressly approved by Dell Inc. could void your authority to operate this equipment. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 111: Macrovision Product Notice

    Dell, as well as the verification of appropriate functionality of the computer and all Dell-installed hardware. In addition to this technician- assisted technical support, online technical support is available at support.dell.com.

  • Page 112: Contacting Dell

    In certain countries, support specific to Dell XPS™ portable computers is available at a separate telephone number listed for participating countries. If you do not see a telephone number listed that is specific for XPS portable computers, you may contact Dell through the support number listed and your call will be routed appropriately.
  • Page 113 0820 240 530 14 Preferred Accounts/Corporate Customer Care 0820 240 530 16 Support for XPS portable computers only 0820 240 530 81 Home/Small Business Support for all other Dell 0820 240 530 14 computers Preferred Accounts/Corporate Support 0660 8779 Switchboard...
  • Page 114 Country Code: 673 Customer Care (Penang, Malaysia) 604 633 4888 Transaction Sales (Penang, Malaysia) 604 633 4955 Canada (North York, Ontario) Online Order Status: www.dell.ca/ostatus International Access Code: 011 AutoTech (automated Hardware and Warranty toll-free: 1-800-247-9362 Support) Customer Service (Home Sales/Small Business) toll-free: 1-800-847-4096 Customer Service (med./large business,...
  • Page 115 Country Code: 86 Technical Support E-mail: cn_support@dell.com City Code: 592 Customer Care E-mail: customer_cn@dell.com Technical Support Fax 592 818 1350 Technical Support (Dell™ Dimension™ and toll-free: 800 858 2968 Inspiron) Technical Support (OptiPlex™, Latitude™, and toll-free: 800 858 0950 Dell Precision™)
  • Page 116 Denmark (Copenhagen) Website: support.euro.dell.com International Access Code: 00 Technical Support for XPS portable computers only 7010 0074 Country Code: 45 Technical Support for all other Dell computers 7023 0182 Customer Care (Relational) 7023 0184 Home/Small Business Customer Care 3287 5505...
  • Page 117 Home and Small Business Country Code: 33 Technical Support for XPS portable computers only 0825 387 129 City Codes: (1) (4) Technical Support for all other Dell computers 0825 387 270 Customer Care 0825 823 833 Switchboard 0825 004 700...
  • Page 118 Website: support.ap.dell.com International Access Code: 001 Technical Support E-mail: apsupport@dell.com Country Code: 852 Technical Support (Dimension and Inspiron) 2969 3188 Technical Support (OptiPlex, Latitude, and Dell 2969 3191 Precision) Technical Support (PowerApp™, PowerEdge™, 2969 3196 PowerConnect™, and PowerVault™) Customer Care...
  • Page 119 Country Code: 353 Technical Support for XPS portable computers only 1850 200 722 City Code: 1 Technical Support for all other Dell computers 1850 543 543 U.K. Technical Support (dial within U.K. only) 0870 908 0800 Home User Customer Care...
  • Page 120 Technical Support outside of Japan (Dimension and 81-44-520-1435 Inspiron) Technical Support (Dell Precision, OptiPlex, and toll-free:0120-198-433 Latitude) Technical Support outside of Japan (Dell Precision, 81-44-556-3894 OptiPlex, and Latitude) Technical Support (PDAs, projectors, printers, toll-free: 0120-981-690 routers) Technical Support outside of Japan (PDAs,...
  • Page 121 Transaction Sales (Xiamen, China) 29 693 115 Malaysia (Penang) Website: support.ap.dell.com International Access Code: 00 Technical Support (Dell Precision, OptiPlex, and toll-free: 1 800 880 193 Latitude) Country Code: 60 Technical Support (Dimension, Inspiron, and toll-free: 1 800 881 306...
  • Page 122 Website: support.euro.dell.com International Access Code: 00 Technical Support for XPS portable computers only 020 674 45 94 Country Code: 31 Technical Support for all other Dell computers 020 674 45 00 City Code: 20 Technical Support Fax 020 674 47 66...
  • Page 123 Norway (Lysaker) Website: support.euro.dell.com International Access Code: 00 Technical Support for XPS portable computers only 815 35 043 Country Code: 47 Technical Support for all other Dell products 671 16882 Relational Customer Care 671 17575 Home/Small Business Customer Care 23162298...
  • Page 124 International Access Code: 005 Technical Support (Dimension, Inspiron, and toll-free: 1800 394 7430 Electronics and Accessories) Country Code: 65 Technical Support (OptiPlex, Latitude, and Dell toll-free: 1800 394 7488 Precision) Technical Support (PowerApp, PowerEdge, toll-free: 1800 394 7478 PowerConnect, and PowerVault)
  • Page 125 Website: support.euro.dell.com International Access Code: 00 Technical Support for XPS portable computers only 0771 340 340 Country Code: 46 Technical Support for all other Dell products 08 590 05 199 City Code: 8 Relational Customer Care 08 590 05 642...
  • Page 126 00801 65 1228 Corporate Sales toll-free: 00801 651 227 Thailand Website: support.ap.dell.com International Access Code: 001 Technical Support (OptiPlex, Latitude, and Dell toll-free: 1800 0060 07 Precision) Country Code: 66 Technical Support (PowerApp, PowerEdge, toll-free: 1800 0600 09 PowerConnect, and PowerVault)
  • Page 127 Area Codes, International Access Code Website and E-Mail Address Local Numbers, and Country Code Toll-Free Numbers City Code U.K. (Bracknell) Website: support.euro.dell.com International Access Code: 00 Customer Care website: support.euro.dell.com/uk/en/ECare/Form/Home.asp Country Code: 44 E-mail: dell_direct_support@dell.com City Code: 1344 Technical Support (Corporate/Preferred...
  • Page 128 1-888-798-7561 Software and Peripherals Sales toll-free: 1-800-671-3355 Spare Parts Sales toll-free: 1-800-357-3355 Extended Service and Warranty Sales toll-free: 1-800-247-4618 toll-free: 1-800-727-8320 Dell Services for the Deaf, Hard-of-Hearing, or toll-free: 1-877-DELLTTY Speech-Impaired (1-877-335-5889) U.S. Virgin Islands General Support 1-877-673-3355 Venezuela...

  • Page 129: Glossary

    Glossary Terms in this Glossary are provided for battery — A rechargeable internal power source used to operate portable computers when not connected to an AC informational purposes only and may or may not adapter and an electrical outlet. describe features included with your particular battery life span —...
  • Page 130 bus — A communication pathway between the CD-RW/DVD drive — A drive, sometimes referred to as a components in your computer. combo drive, that can read CDs and DVDs and write to CD-RW (rewritable CDs) and CD-R (recordable CDs) bus speed — The speed, given in MHz, that indicates how discs.
  • Page 131 DIN connector — A round, six-pin connector that DVD player — The software used to watch DVD movies. conforms to DIN (Deutsche Industrie-Norm) standards; The DVD player displays a window with buttons that you it is typically used to connect PS/2 keyboard or mouse use to watch a movie.
  • Page 132 Express Service Code — A numeric code located on a refer to hard drive storage, the term is often rounded to sticker on your Dell™ computer. Use the Express Service 1,000,000,000 bytes. Code when contacting Dell for assistance. Express Service GHz —...
  • Page 133 the computer, the memory information that was saved to I/O address — An address in RAM that is associated with the hard drive is automatically restored. a specific device (such as a serial connector, parallel connector, or expansion slot) and allows the processor to HTML —...
  • Page 134 — A bay that supports devices such as optical capacity that equals 1024 Kb. drives, a second battery, or a Dell TravelLite™ module. Mbps — megabits per second — One million bits per monitor — The high-resolution TV-like device that second.
  • Page 135 Plug-and-Play — The ability of the computer to automatically configure devices. Plug and Play provides optical drive — A drive that uses optical technology to automatic installation, configuration, and compatibility read or write data from CDs, DVDs, or DVD+RWs. with existing hardware if the BIOS, operating system, and Example of optical drives include CD drives, DVD drives, all devices are Plug and Play compliant.
  • Page 136 Service Tag — A bar code label on your computer that refresh rate — The frequency, measured in Hz, at which identifies your computer when you access Dell Support at your screen's horizontal lines are recharged (sometimes support.dell.com or when you call Dell for customer also referred to as its vertical frequency).
  • Page 137 surge protectors — Prevent voltage spikes, such as those text editor — A program used to create and edit files that that may occur during an electrical storm, from entering contain only text; for example, Windows Notepad uses a the computer through the electrical outlet. Surge text editor.
  • Page 138 WHr — watt-hour — A unit of measure commonly used to indicate the approximate capacity of a battery. For video controller — The circuitry on a video card or on the example, a 66-WHr battery can supply 66 W of power for system board (in computers with an integrated video 1 hour or 33 W for 2 hours.

  • Page 139: Index

    60 audio connectors, 15 Dell CD-RW drive contacting, 112 audio. See sound problems, 60 support site, 10 CDs, 43 Dell Diagnostics, 57 playing, 41 Dell Premier Support Check Disk, 61 website, 9 battery cleaning charging, 37 device status lights, 13...
  • Page 140 DVD drive description, 18 problems, 60 keypad problems, 61 numeric, 27 DVDs, 43 replacing, 85 playing, 41 returning to Dell, 87 hardware conflicts, 77 labels Dell Diagnostics, 57 Microsoft Windows, 9 End User License Hardware Troubleshooter, 77 Service Tag, 9...
  • Page 141 67 description, 16 regulatory information, 9 computer stops responding, 67 optical-drive-tray eject reinstalling conflicts, 77 button Windows XP , 78 Dell Diagnostics, 57 description, 16 resolution drives, 60 setting, 26 DVD drive, 60 error messages, 62 ResourceCD hard drive, 61...
  • Page 142 9 about, 33, 37 identification tag, 107 password options, 37 Windows XP packing, 107 Device Driver Rollback, 75 Starting the Dell Diagnostics tips, 107 From the Drivers and Files and Settings Transfer Utilities CD, 58 Wizard, 20 troubleshooting...
  • Page 143 wireless turning activity on and off, 55 wizards Files and Settings Transfer Wizard, 20 Network Setup Wizard, 49 Program Compatibility Wizard, 67 Index...
  • Page 144 Index...

This manual is also suitable for:

Inspiron 1300Inspiron b120Inspiron b130

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