Troubleshooting - Silvercrest DA-16 Instructions Manual

26 Troubleshooting

Problem Possible reason:
The device
The battery is empty.
has no power.
The headphone cable is
loose.
The volume is at "0".
The head-
phones don't
The battery is empty.
transmit
The headphones are
sound.
defective.
The MP3 or WMA file has
errors.
The language isn't set
correctly.
The LCD
display doesn't
The display is defective.
show the text
properly.
The display turns off
automatically.
The battery is empty.
The USB cable is not
The MP3
connected.
player doesn't
transfer any
The USB cable is defec-
MP3 / WMA
tive.
files.
The device is full.
Suggested solution
Replace the battery (p.13).
Properly connect the headphones.
Increase the volume with VOL+.
Replace the battery (p.13).
Clean the headphone plug or re-
place the headphones.
Reinstall the files.
Set it to the correct language.
Contact the customer hotline (see
the reverse of the operating instruc-
tions.)
Read the chapter "Power save
(Auto Off)" on page 20.
Replace the battery (p.13).
Connect the USB cable.
Use a new USB cable.
Delete files to make room on the
drive.
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