Troubleshooting - LG Digital Photo Frame Quick Manual

Troubleshooting

Question
Screen shows nothing?

A photo does not show

up?
A video does not play?

Music does not play?

USB / Memory card is

not recognized?
Does the screen look

black or no button
work?
If there are some

problems in internal
memory, how do I
format it?
Do you want to know

more about Digital
Photo Frame?
 For software update, please refer to www.lge.com.
 LG Electronics Service center web site : http://www.lgservice.com
 Visit www.lge.com and register the Serial No. on the product package or the back of the
product. You can enjoy free A/S service and various events.
Answer
• Please check if a plug was inserted into the
outlet.
• Press the power button.
• There are some image file formats which are
not supported. Please check the product
specifications.
• There are some video file formats which are
not supported. Please check the product
specifications.
• There are some music file formats which are
not supported. Please check the product
specifications.
• Please turn up the volume.
• Please check if the USB cable was properly
inserted. There are some memory card
formats which are not supported. Please check
the product specifications.
• The product may not respond because
of invalid file format, virus infection or
unexpected situation.
Turn DC Jack plug off and on to make it
function normally.
• If you - want to format internal memory, it is
safe to use SETUP - Internal Format. Format
will delete all data.
• Do not format internal memory using PC after
connecting the product to PC because it may
cause malfunctions.
• For further information, please visit www.lge.
com.
Digital Photo Frame
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