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MODEL UX-A555/UX-A556 FACSIMILE OPERATION MANUAL 1. Installation 2. Using the Answering Machine 3. Sending Faxes 4. Receiving Faxes 5. Making Copies 6. Special Functions 7. Printing Lists 8. Maintenance 9. Troubleshooting...
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(at room temperature; maximum stack height (60 - 80 g/m paper) should not be higher than the line on the tray) *Based on Sharp Standard Chart at standard resolution in Sharp special mode, excluding time for protocol signals (i.e., ITU-T phase C time only).
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Approx. 3.1 kg attachments) As a part of our policy of continuous improvement, SHARP reserves the right to make design and specification changes for product improvement without prior notice. The performance specification figures indicated are nominal values of production units. There may be some...
Important safety information Do not disassemble this machine or attempt any procedures not described in this manual. Refer all servicing to qualified service personnel. Do not install or use the machine near water, or when you are wet. For example, do not use the machine near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement, or near a swimming pool.
A Look at the Operation Panel TEL/FAX A.M. PLAY /MEMO REDIAL STOP COPY/HELP START/MEMORY RESOLUTION /RECEPTION REPEAT SKIP DELETE DIGITAL SPEAKERPHONE Display This displays messages and prompts to help you operate the machine. REC/MEMO key Press this key to record an outgoing message, phone conversation or memo (pages 26 and 30) PLAY key Press this key to play recorded messages (page 29).
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Number keys Use these keys to dial numbers, and enter numbers and letters when storing auto-dial numbers. STOP key Press this key to cancel an operation before it is completed. COPY/HELP key When a document is in the feeder, press this key to make a copy of a document (page 66).
1. Installation Unpacking Checklist Before setting up, If any are missing, make sure you contact your have all of the dealer or retailer. following items. Telephone Operation Paper tray line cord manual Handset Handset cord Imaging film Gears (2) (initial starter roll) Points to keep in mind when setting up Do not place the Do not place the...
Connections Connections Connecting the handset Connect the handset as shown and place it on the handset rest. ♦ The ends of the handset cord are identical, so they will go into either socket. Make sure the handset cord goes into the socket marked with a handset symbol on the side of the machine!
Connections Connecting the telephone line cord Insert one end of the line cord into the socket on the back of the machine marked TEL. LINE. Insert the other end into a wall telephone socket. Setting the dial mode: The fax machine is set for tone dialling. If you are on a pulse dial line, you must set the fax machine for pulse dialling.
Connections Comments: ♦ The fax machine is not designed for use on a line which has call waiting, call forwarding, or certain other special services offered by your telephone company. If you attempt to use the fax machine in conjunction with any of these services, you may experience errors during transmission and reception of facsimile messages.
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Connections Extension phone (optional) If desired, you can connect an extension phone to the TEL. SET socket on the machine. Remove the seal covering the TEL. SET socket. Connect the extension phone line to the TEL. SET socket.
Follow the steps below to load or replace the film. When replacing the film, The initial starter roll of please use Sharp imaging film included with Genuine Supplies. your fax can print about For the imaging film to 25 A4-size pages.
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Loading the Imaging Film Remove the new roll of imaging film from its packaging. • Cut the band that holds the rolls together. Insert the gears. 1 slot Make sure the gears fit into the slots in the ends 2 slot of the rolls.
Loading Printing Paper Loading Printing Paper You can load up to 50 sheets of A4 size, 60 - 80 g/m paper in the paper tray (at room temperature; maximum stack height should not be higher than the line on the tray). Fan the paper, and then tap the edge against a flat surface to even the stack.
Loading Printing Paper Push the paper plate back down. Note: If at any time the display shows the ADD PAPER & alternating messages at right, check the printing paper. If the tray is empty, add paper. If there is paper in the tray, take it out and then reinsert it. START/MEMORY PRESS START KEY When you are finished, press...
Entering Your Name and Fax Number Entering Your Name and Fax Number Before you begin sending Once you enter this faxes, enter your name and information, it will fax (telephone) number. You automatically appear at also need to set the date and the top of each fax page time.
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Enter your name by pressing number keys for each letter as shown in the chart below. Up to 24 characters can be entered. Example: SHARP = 7777 44 2 777 SPACE = ♦...
Setting the Date and Time Setting the Date and Time The date and time appear in the display and are printed at the top of every page you fax. Set the date and time as shown below. TEL/FAX A.M. /MEMO PLAY REDIAL STOP...
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Setting the Date and Time Enter a two-digit number for the month (“01” for January, “02” for February, “12” for December, etc.). Example: January DATE 05-01-2004 Enter the year (four digits). The currently set time appears (example): Example: 2004 TIME 12:19 Enter a two-digit number for the hour (“00”...
Setting the Reception Mode Setting the Reception Mode The machine has four modes for receiving incoming faxes: FAX mode: Select this mode when you only want to receive faxes on your line. The fax machine will automatically answer all calls and receive incoming faxes. TEL mode: This mode is the most convenient for receiving phone calls.
Volume Adjustment Volume Adjustment You can adjust the volume of the speaker and ringer using the up and down arrow keys. TEL/FAX A.M. PLAY /MEMO REDIAL STOP COPY/HELP START/MEMORY RESOLUTION /RECEPTION REPEAT SKIP DELETE DIGITAL SPEAKERPHONE DIGITAL SPEAKERPHONE Speaker Press DIGITAL SPEAKERPHONE Press...
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Volume Adjustment Ringer Press Display: (Make sure has not been RINGER: HIGH DIGITAL SPEAKERPHONE pressed and a document is not loaded in the feeder.) RINGER: MIDDLE • The ringer will ring once at the selected level, then the date and time will reappear in the display.
2. Using the Answering Machine The built-in answering machine allows you to receive both voice messages and faxes while you are out. To use the answering machine, you will first need to record an outgoing message. When you go out, turn on the answering machine by setting the reception mode to A.M.
Operating the Answering Machine START/MEMORY Press and speak into the handset to record a message. • The outgoing message can be up to 60 seconds long. While recording, the display will show the time left to record. STOP When finished, replace the handset or press To listen to the outgoing message To listen to the outgoing message, follow Steps 1 and 2 of the above PLAY...
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Operating the Answering Machine Number of rings in A.M. mode (Toll Saver function) The number of rings on which the machine answers incoming calls in A.M. mode depends on whether the Toll Saver function is turned on, and if it is on, whether you have messages.
Operating the Answering Machine Listening to received messages When you return, the display will show the number of messages recorded. Follow the steps below to listen to your messages. PLAY Press • If you only want to listen to new messages (messages not previously PLAY listened to), continue to hold down for at least two seconds.
Operating the Answering Machine Erasing received messages It is important to erase received messages after you listen to them to ensure that the memory does not become full. ♦ Erasing all messages: To erase all messages, press , and DELETE START/MEMORY then ♦...
Optional Answering Machine Settings Optional Answering Machine Settings Setting ICM time Incoming messages (ICMs) are the messages which callers leave for you on the built-in answering machine. The answering machine is set at the factory to allow each caller a maximum of 4 minutes to leave a message. If desired, you can change this setting to 15, 30, or 60 seconds.
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Optional Answering Machine Settings ♦ NO (do not switch to FAX mode): The machine will answer after 20 rings, after which it will wait to receive a remote command. Most callers will hang up before it answers; however, when you call the machine from a remote location, you can wait until it answers, listen to your messages, and then erase them (see Remote Operations on page 36).
Transfer Function Press 1=YES, 2=NO The display briefly shows Press to turn on OGM only mode, your selection, then: TOLL SAVER to turn it off. STOP Press to return to the date and time display. Transfer Function The Transfer function is used to have the machine automatically call you at a specified number every time it receives an incoming message.
Transfer Function Press the number keys to enter the transfer number. • To insert a pause between any two digits of the number, press START/MEMORY Press STOP Press to return to the date and time display. Recording the transfer message The transfer message plays when you answer the telephone, and informs you that the call is a transfer call.
Transfer Function START/MEMORY Press and speak into the handset to record the message. • The transfer message can be up to 15 seconds long. While recording, the display will show the time left to record. STOP When finished, replace the handset or press Checking or erasing the transfer message To check or erase the transfer message, follow Steps 1 and 2 of the above PLAY...
Override Ringing Each time the machine receives an incoming message, it will call your programmed transfer number. When you answer, you will hear your recorded message telling you that the call is a transfer call. On the dial pad of your phone, enter , your remote code number (see page 36), .
Override Ringing Press once and 3 times. OVERRIDE CODE Press Press the number keys to enter a 3-digit override code. START/MEMORY STOP Press to store the override code, and then to return to the date and time display. Overriding the answering machine Your callers should follow the steps below to override the answering machine.
Remote Operations Remote Operations When you are out, you can call the machine from any touch-tone telephone and play back your messages using the remote commands. You can also use these commands to change the reception mode and other settings. Remote code number To access the machine to perform remote operations, you must first enter your remote code number.
Remote Operations Display: Press once and once. A.M. SETTING Press once. TOLL SAVER Press once. 1=YES, 2=NO The display briefly shows Press to turn on the Toll Saver your selection, then: RECORDING TIME function, or to turn it off. STOP Press to return to the date and time display.
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Remote Operations While the messages are playing, you can do any of the following: • Repeat: To listen to a message a second time, press on the telephone before that message ends. To move back to the previous message, press during the first 3 seconds of the current message.
Remote Operations Note: You can also call the machine and perform remote operations when the reception mode is set to FAX. In this case, when you call the machine, press immediately after it answers (before you hear the fax tone), and then continue from Step 2 above.
Remote Operations Recording a new outgoing message Press on the telephone. When you hear a short beep, speak into the telephone to record the new message. • The message can be up to 15 seconds long. After 15 seconds (or earlier if the machine detects silence after you finish speaking), you will hear a beep, and the new message will be played back.
Remote Operations Recording a new transfer message Press , and on the telephone. When you hear a short beep, speak into the telephone to record the new message. • The time for the transfer message is fixed at 15 seconds. After 15 seconds (or earlier if the machine detects silence after you finish speaking), you will hear a beep, and the new message will be played back automatically.
3. Sending Faxes Transmittable Documents Size and weight The size and weight of documents that you can load in the document feeder depend on whether you load one page at a time or several pages at once. Loading one page at a time: Loading up to 10 pages at once: Minimum size Maximum size...
Loading the Document Other restrictions ♦ The scanner cannot recognise yellow, greenish yellow, or light blue ink. ♦ Ink, glue, and correcting fluid on documents must be dry before they pass through the document feeder. ♦ All clips, staples, and pins must be removed from documents before loading in the feeder.
Adjusting the Resolution and Contrast Adjust the resolution and/or contrast settings as explained in Resolution and Contrast below, then dial the receiving machine as explained on page 46. Adjusting the Resolution and Contrast If desired, you can adjust the resolution and contrast before sending a document.
Adjusting the Resolution and Contrast Contrast settings AUTO Use AUTO for normal documents. DARK Use DARK for faint documents. Load the document(s). • The document must be loaded before the resolution and contrast can be adjusted. Display: Press one or more times until RESOLUTION /RECEPTION the desired resolution and contrast...
Sending a Fax by Normal Dialling Sending a Fax by Normal Dialling With Normal Dialling, you pick up the handset (or press ) and dial by DIGITAL SPEAKERPHONE pressing the number keys. ♦ If a party answers, you can talk with them before sending the fax. ♦...
Sending a Fax by Automatic Dialling START/MEMORY When you hear the fax tone, press . Replace the handset. • If the transmission is completed successfully, the fax will beep once. • If an error occurs, the fax will beep three times and print a Transaction Report to inform you of the problem (see page 75).
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Enter a name by pressing number keys for each letter as shown in the chart below. Up to 15 characters can be entered. (If you do not wish to enter a name, go directly to Step 6.) Example: SHARP = 7777 44 2 777 SPACE = ♦...
Sending a Fax by Automatic Dialling Editing and clearing auto-dial numbers If you need to make changes to a previously stored auto-dial number, or clear a number, follow these steps: Display: Press once and once. <NEW NUMBER> Press until the number you wish to edit or clear appears in the display.
Sending a Fax by Automatic Dialling START/MEMORY Press STOP Return to Step 2 to edit or clear another number, or press to return to the date and time display. Using an auto-dial number Once you have stored a fax or phone number, you can use it to send a fax or make a phone call.
Sending a Fax by Automatic Dialling Sending a fax by Direct Keypad Dialling START/MEMORY You can also enter a full number with the number keys and then press to begin dialling. You can use this method to dial a full number when you don't need to speak to the other party before faxing.
Sending a Fax by Automatic Dialling Redial You can automatically redial the last number dialled. This procedure can be used to send a fax or make a phone call. If you are sending a fax, load the document(s). • If desired, press RESOLUTION to set the /RECEPTION...
Sending a Fax by Automatic Dialling Error Correction Mode The fax machine is set to automatically correct any distortions in a transmission due to noise on the telephone line before printing at the receiving end. This function is called Error Correction Mode (ECM). ECM is effective for both transmissions and receptions, and is only effective when the other fax machine has ECM as well.
Using the Speakerphone to Make a Phone Call Using the Speakerphone to Make a Phone Call You can use the speakerphone to make a phone call. Press DIGITAL SPEAKERPHONE Dial using one of the following methods: • Press the number keys. •...
Sending a Fax From Memory Sending a Fax From Memory You can scan a document into the fax’s memory and send the document from memory. This increases transmission speed and allows you to send a fax to multiple destinations in a single operation. After transmission, the document is automatically cleared from memory.
Sending a Fax From Memory Memory transmission You can also send a fax through memory when sending to a single location. This is convenient when sending to locations where the line is often busy, as it saves you from waiting to pick up the original document and frees the feeder for other operations.
4. Receiving Faxes Using TEL/FAX Mode To select TEL/FAX mode, press until the arrow in the RESOLUTION /RECEPTION display points to TEL/FAX. TEL FAX RESOLUTION /RECEPTION TEL/FAX A.M. When the reception mode is set to TEL/FAX, your fax machine automatically answers all calls on two rings.
Using A.M. Mode Press once and 4 times. PSEUDO RING Press once. 1=15 SECONDS Enter a number as follows for the desired duration: 15 SECONDS 15 seconds 30 SECONDS 30 seconds 60 SECONDS 60 seconds 120 SECONDS 120 seconds The display briefly shows FAX SIGNAL RX your selection, then: STOP...
Using FAX Mode Using FAX Mode To select FAX mode, press until the arrow in the RESOLUTION /RECEPTION display points to FAX. TEL FAX RESOLUTION /RECEPTION TEL/FAX A.M. When the reception mode is set to FAX, the fax machine will automatically answer all calls on two rings and receive incoming faxes.
Using TEL Mode Press once. NUMBER OF RING Press once. ENTER (2-5) (2) The display briefly shows Enter the desired number of rings (any your selection, then: number from 2 to 5). FAX REMOTE # Example: 3 rings STOP Press to return to the date and time display.
Using TEL Mode Answering with the fax’s handset Important: If a document is loaded in the machine’s feeder, remove it before performing the steps below. (Fax reception is not possible when a document is in the feeder.) When the fax machine rings, pick up the handset.
Using TEL Mode Answering on an extension phone Important: If a document is loaded in the machine’s feeder, remove it before performing the steps below. (Fax reception is not possible when a document is in the feeder.) Answer the extension phone when it rings.
Optional Reception Settings Optional Reception Settings Fax Signal Receive Your fax will automatically begin reception if you hear a soft fax tone after answering a call on your fax or an extension phone. If you use a computer fax modem to send documents on the same line, you must turn this function off in order to prevent your fax from mistakenly attempting to receive documents from the computer fax modem.
Optional Reception Settings Enter the desired number (any number The display briefly shows your selection, then: from 0 to 9). TRANSACTION Example: 3 STOP Press to return to the date and time display. Reception Ratio The fax has been set at the factory to automatically reduce the size of received documents to fit the size of the printing paper.
Substitute Reception to Memory Substitute Reception to Memory In situations where printing is not possible, such as when your fax runs out of paper, the imaging film needs replacement, or the paper jams, incoming faxes will be received to memory. When you have received a document in memory, FAX RX IN MEMORY will appear in the display, alternating with ADD PAPER &...
5. Making Copies Your fax machine can also be used to make copies. Single and multiple copies (up to 99 per original) can be made, enabling your fax to double as a convenience office copier. Load the document(s) face down. (Maximum of 10 pages.) •...
Making Copies Copy Cut-off When making a copy of a document that is longer than the printing paper, use the copy cut-off setting to select whether the remaining part of the document will be cut off or printed on a second page. The initial setting is YES (cut off the remainder).
6. Special Functions Caller ID (Requires Subscription to Service) This function is only available in Iran. If you subscribe to a caller identification service from your telephone company, you can set your fax machine to display the name and number of the caller while the fax rings.
Caller ID (Requires Subscription to Service) How Caller ID operates When you receive a call, the name and phone number of the caller will alternately appear in the display, beginning just before the second ring. The information will continue to be displayed until the line is disconnected. Note: Some caller ID services may not provide the name of the caller.
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Caller ID (Requires Subscription to Service) Follow the steps below to view the Caller ID List in the display. If desired, you can immediately dial a number when it appears. Press twice. <REVIEW CALLS> Press to scroll through the list. If you want to dial one of the numbers in the list, scroll through the list until the number appears in the display.
Caller ID (Requires Subscription to Service) Priority Call With Caller ID turned on, you can set your fax to make a special ringing sound when you receive a call from a designated phone number. This lets you know immediately who is calling without having to look at the display. To use this function, enter the desired phone number by following the steps below (only one phone number can be entered).
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Caller ID (Requires Subscription to Service) Blocking voice calls With Caller ID turned on, you can use the Anti Junk Fax function described in Blocking Reception of Unwanted Faxes in this chapter to block voice calls as well as faxes from your specified Anti Junk Number. In this case, when a voice call or a fax transmission comes in from a number you have specified as a "Junk Number", your fax will break the connection as soon as it receives the calling phone number from the caller ID service (before...
Blocking Reception of Unwanted Faxes Blocking Reception of Unwanted Faxes The Anti Junk Fax function allows you to block reception of faxes from a party that you specify. This saves paper by not printing out unwanted "junk" faxes. To use this function, follow the steps below to enter the fax number from which you do not wish to receive faxes.
7. Printing Lists You can print lists showing settings and information entered in the fax machine. The lists are described below. To print a list, follow these steps. Display: Press once and twice. LISTING MODE TEL # LIST Press once. Press until the desired list appears in the display.
Printing Lists Transaction Report This report is printed out automatically after an operation is completed to allow you to check the result. Your fax machine is set at the factory to print out the report only when an error occurs. ♦...
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Printing Lists Transaction Report print condition You can change the condition under which a Transaction Report is printed out. Follow the steps below. Display: Press once and once. OPTION SETTING twice . Press once and TRANSACTION 1:ALWAYS PRINT Press once. (Selections appear alternately) Press a number from to select the condition for printing.
8. Maintenance Print head Clean the print head frequently to ensure optimum printing performance. Note: Remove the paper from the paper tray before cleaning the print head. Unplug the telephone line and then the power cord, and open the operation ➊...
Maintenance Place the imaging film back in the print compartment. Rotate the front gear until the film is taut, and then close the operation panel (press down on both sides to make sure it clicks into place). Scanning glass and rollers Clean the scanning glass and rollers frequently to ensure the quality of transmitted images and copies.
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Maintenance Flip up the green levers on each side of the white roller. Wipe the scanning glass (under the white roller) and rollers with a cotton swab. • Make sure that all dirt and stains (such as correcting fluid) are removed. Dirt and stains will cause vertical lines on transmitted images and copies.
Flip down the green levers on each side of the white roller. Rotate the front gear until the film is taut, and then close the operation panel (press down on both sides to make sure it clicks into place). Auto sheet feeder roller A dirty auto sheet feeder roller may cause paper jams.
9. Troubleshooting Problems and Solutions Line error Problem Solution LINE ERROR appears in Try the transaction again. If the error persists, check the display. the following: • Check the connection. The cord from the TEL. LINE socket to the wall socket should be no longer than two meters.
Problems and Solutions Dialling and transmission problems Problem Solution No dial tone when you • Make sure the handset cord is connected to the correct socket. See Connecting the handset on pick up the handset or page 9. press DIGITAL SPEAKERPHONE Dialling is not possible.
Problems and Solutions Reception and copying problems Problem Solution The power is on, but no • Make sure that the telephone line cord is plugged reception takes place. into the TEL. LINE socket, and not the TEL. SET socket. The printing paper comes •...
Problems and Solutions Reception/copying is • If reception or copying takes place continuously for interrupted. a long time, the print head may overheat. Turn off the power and let it cool down. If overheating frequently occurs, try changing the print contrast setting to LIGHT (see page 16).
Messages and Signals Messages and Signals Display messages Note: If you have turned on the Caller ID function, see page 69 for display messages related to Caller ID. ADD PAPER & / Check the printing paper. If the tray is empty, add PRESS START KEY START/MEMORY paper and then press...
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Messages and Signals LINE ERROR Transmission or reception was not successful. Press STOP to clear the message and then try again. If the error persists, see Line Error on page 81. MEMORY IS FULL/ The memory is full. This may occur during fax SEE MANUAL reception if too much data is received before the (alternating messages)
Messages and Signals READY TO SEND A document has been loaded and the fax machine is waiting for you to begin faxing or copying. RECALLING This appears if you attempt to send a fax by automatic dialling and the line is busy or the receiving fax machine does not answer.
Clearing Paper Jams Clearing Paper Jams Clearing a jammed document If the original document doesn’t feed properly during transmission or copying, START/MEMORY or DOCUMENT JAMMED appears in the display, first try pressing . If the document doesn't feed out, remove it as explained below. Important: Do not try to remove a jammed document without releasing it as explained below.
Clearing Paper Jams Flip down the green levers on each side of the white roller. Rotate the front gear until the film is taut, and then close the operation panel (press down on both sides to make sure it clicks into place). Clearing jammed printing paper ➊...
Quick Reference Guide Sending Faxes Receiving Faxes Press RESOLUTION until the arrow in the display Place your document /RECEPTION (up to 10 pages) face points to the desired reception mode. down in the document feeder. FAX mode: The fax machine automatically answers and receives faxes.
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Index Paper jams, clearing, 88-89 Scanning glass, cleaning, 78 Paper, loading, 15 Sender’s name and number, entering, Power cord, 9 17-18 Print contrast setting, 16 Setup List, 74 Print head, cleaning, 77-78 Speaker volume, 22 Priority Call, 71 Speakerphone, using, 54 Pseudo Ring Duration, 57 TEL reception mode, 21, 60 Reception mode...
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REMOTE OPERATION CARD The card below is provided as a quick guide to remote operation. Cut it out and carry it with you when you go out. Remote Operation Guide 1. Call your fax from a touch-tone telephone, and press # when the outgoing message begins. 2.