Network Problem - Dell Venue 8 Pro User Manual

Network problem

Problems
No wireless connection
No mobile broadband
connection
Limited mobile
broadband connection
Possible causes
The mobile broadband
has been capped.
The mobile broadband
network is temporarily
unavailable.
Excessive amount of
downloaded/uploaded
data.
Possible solutions
1 Check if the wireless
radio is on. See
setting.
2 Try to get closer to the
wireless access point.
3 Reset the wireless
router if using a private
network; open the
browser to view the
landing page if using a
public network.
1 Check if the mobile
broadband is on. See
Mobile broadband
Setting.
2 Move your tablet to
a different location
for better signal
reception.
Stop using mobile
broadband until the next
billing cycle or contact
your carrier to change
your broadband plan.
• Move your tablet to a
different location.
• Reboot the tablet.
See Turning Off Your
Tablet and Turning On
Your Tablet.
Switch to Wi‑Fi.
Troubleshooting
Wi‑Fi
33
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