Touchscreen Problem; Network Problem - Dell Venue Pro 11 – 5130 User Manual

Touchscreen problem

Problems
Touchscreen responds slowly or
improperly

Network problem

Problems
No wireless connection
No mobile broadband
connection
Possible causes
Protective cover prevents the
tablet from recognizing your
inputs.
Possible causes
• The mobile broadband has
been capped.
• No signal from the service
provider.
Possible solutions
• Shutdown and restart your
tablet.
• Gently wipe the display with a
clean dry cloth.
• Remove any protective covers
from the touchscreen.
• If the operating system is re-
installed, make sure all the
drivers are installed.
Possible solutions
1. Check if the wireless radio is
on. See Wi-Fi setting
2. Try to get closer to the
wireless access point.
3. Reset the wireless router if
using a private network;
open the browser to view
the landing page if using a
public network.
1. Check if the mobile
broadband is turned on. See
Turning On/Off mobile
broadband
2. Move your tablet to a
different location for better
signal reception.
Contact your service provider to
change your broadband plan.
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