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H
OLDING
Holding
About holding
1-38
Depending on how your SelecSet 500A phone is
programmed, you can hold calls three different ways. In
most cases, it is preferable to use the soft park key or a
hold loop to hold calls because the <HOLD> key uses a
CAP. A description of each of the different methods
follows:
Method
Soft park key
Hold loop (1-8)
<HOLD> key
S
ELEC
Description
Use it to place up to 10 calls on hold.
The held calls do not occupy a CAP.
Calls are automatically retrieved in
first-in/first-out order. Therefore the
first call placed in soft park hold is
the first call retrieved. Although soft
park is often used to hold single
calls, hold loops are preferred
because they do not tie up CAPs.
Your system administrator must
program this key.
Use to hold a single call. The held
call does not occupy a CAP. A single
key represents a single call when
using a hold loop. Your system
administrator must assign hold loops
5-8.
Use it to place a single call on hold.
Not recommended because the held
call occupies a CAP. However, you
must use the <HOLD> key to hold a
conference.
HCXTD840, Issue 1, July 2001
S
500A U
G
ET
SER
UIDE
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