Holding - Hitachi SelecSet 400A User Manual

C 1: A
HAPTER BOUT

Holding

Hold options
HCXTD830, Rev. A01, July 2001
Y S S 400A
OUR ELEC ET
Depending on how your 400A is programmed, you can
hold calls in up to three different ways. In most cases, you
should use the soft park key or a hold loop to hold calls
because the <HOLD> key uses a CAP. A description of
each of the different methods follows:
Hold Option
Soft park
Hold loops (from
one to eight)
Hold key
Note: Soft park and hold loop keys can only be
assigned by your system administrator. If you do
not have these features programmed on your
phone, contact your system administrator.
Description
You can use the soft park key to
place up to 10 calls on hold. The
held calls do not occupy a CAP.
Calls are automatically retrieved in
first-in/first-out order, so the first
call placed in soft park hold is the
first call retrieved. Although soft
park is often used to hold single
calls, hold loops are preferred.
Hold loops are used to hold a single
call. The held call does not occupy a
CAP. A single hold loop key
represents a single call. Your system
administrator must assign this
feature to an autodial key for you.
Can be used to place a single call on
hold. This is not recommended
because the held call occupies a
CAP. However, you can only hold a
conference using the <HOLD> key.
H
OLDING
1-31