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HP 10GbE Pass-Thru Module Quickspecs page 7

Pass-thru module

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QuickSpecs
Service and Support
Parts and materials
Service limitation
For more information
HP will provide HP-supported replacement parts and materials necessary to maintain the covered
hardware product in operating condition, including parts and materials for available and recommended
engineering improvements. Supplies and consumable parts will not be provided as part of this service;
standard warranty terms and conditions apply. Parts and components that have exceeded their maximum
supported lifetime and/or the maximum usage limitations as set forth in the manufacturer's operating
manual or the technical product data sheet will not be provided, repaired or replaced as part of this service.
Limitations to the defective media retention service feature option
The defective media retention service feature option applies only to Disk or eligible SSD/Flash Drives
replaced by HP due to malfunction. It does not apply to any exchange of Disk or SSD/Flash Drives that have
not failed. SSD/Flash Drives that are specified by HP as consumable parts and/or that have exceeded
maximum supported lifetime and/or the maximum usage limit as set forth in the manufacturer's operating
manual or the technical data sheet are not eligible for the defective media retention service feature option.
To learn more on services for HP ESSN Options, please contact your HP sales representative or HP
Authorized Channel Partner. Or visit:
http://www.hp.com/services/proliant or www.hp.com/services/bladesystem
DA - 13508 North America — Version 8 — August 17, 2012
HP 10GbE Pass-Thru Module
Page 7

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