Motorola Mobile Phone User Manual page 157

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Problem
The display
says:
SIM Blocked
How do I
unblock my SIM
card?
The display
says:
Enter Unlock
. How do I
Code
unlock my
handset?
My handset
asks for an
unlock code
when I try to
open a feature.
My handset
does not ring.
My handset
rings even
though I
selected the
(or
Silent
Vibrate
alert profile.
I tried to place a
call and heard
an alternating
high/low tone.
Solution
Call 3 to obtain the PIN unblocking
.
key (PUK) code. See page 143.
Enter the factory-preset unlock code
(1234), or the last four digits of your
phone number (see page 41). If this
fails, call 3.
The application you want is locked. If
you own the handset but do not know
the unlock code, see page 44.
If you see
then the ringer is turned off. To
change the ring style, see page 53.
Also, the ringer may be set to
even though your handset is set to a
ring alert profile.
The ringer may be set to play a tone
even though your handset is set to a
silent alert profile. To change the ring
style, see page 53.
)
Your call did not reach the wireless
system. You may have dialled the
number too soon after turning the
handset on. Wait until the display
shows 3 before making a call.
or
in the display,
a
W
Silent
Troubleshooting - 157

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