HP SERIES 1230 Reference Manual page 62

troubleshooting help
problem solution
• Check to make sure you dialed the number correctly and that the number
I am having
problems
connecting to
another fax
• Check to see that the HP Fax is connected to the phone system correctly
machine.
• Check to make sure the telephone wall outlet is working properly. Try
• Do you have a noisy phone line connection? If the failure was due to
• If you have extension phones or other equipment on the same phone line
• If you think something is wrong with the receiving fax machine, check
• Are you using an ISDN (Integrated Services Digital Network) service? If
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you have entered is correct. For example, you might need to dial a "9"
prefix depending on your phone system.
and that the phone line is connected. To test the connection:
– Press Fax.
– Press Start, Black or Start, Color. If the HP Fax is connected to the
phone system correctly, you will hear a dial tone.
– Push the Cancel button to hang up. See the Setup Poster for
information on setting up the HP Fax.
connecting a working telephone and phone cord into the wall outlet you
are using for the HP Fax. If the phone does not work, call your local
phone company for service. If the phone does work, try reconnecting the
HP Fax to the telephone outlet using a different phone cord.
noise on the phone line, you may be able to connect when you try again.
Try to send the fax again.
as the HP Fax, make sure that extension phones are not off the hook.
Disconnect other phone equipment and try to fax again.
with the recipient. The receiving fax machine may have a problem.
so, the HP Fax is a Group 3 fax machine. It is not designed for direct
connection to an ISDN service. You can use the HP Fax with an ISDN
service by connecting it to an analog telephone port ("R-interface") on an
ISDN terminal adapter.
hp fax 1230