Toshiba QOSMIO F30 Series Maintenance Manual
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Toshiba QOSMIO F30 Series Maintenance Manual

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Table of Contents

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1
Toshiba Personal Computer
QOSMIO F30 series
Maintenance Manual
TOSHIBA CORPORATION
File Number 960-555
[CONFIDENTIAL]

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Summary of Contents for Toshiba QOSMIO F30 Series

  • Page 1 Toshiba Personal Computer QOSMIO F30 series Maintenance Manual TOSHIBA CORPORATION File Number 960-555 [CONFIDENTIAL]...
  • Page 2 The information presented in this manual has been reviewed and validated for accuracy. The included set of instructions and descriptions are accurate for the QOSMIO F30 series at the time of this manual’s production. However, succeeding computers and manuals are subject to change without notice.
  • Page 3 This maintenance manual describes how to perform hardware service maintenance for the Toshiba Personal Computer QOSMIO F30 series. NOTE: Each model of QOSMIO F30 series has a different configuration. For each model’s configuration, refer to the parts list dedicated to it.
  • Page 4 The manual is divided into the following parts: Chapter 1 Hardware Overview describes the QOSMIO F30 series system unit and each FRU. Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve FRU problems. Chapter 3 Test and Diagnostics describes how to perform test and diagnostic operations for maintenance service.
  • Page 5 Text that you are instructed to type in is shown in the boldface type below: DISKCOPY A: B: The display Text generated by the QOSMIO F30 series that appear on its display is presented in the type face below: Format complete...

  • Page 6: Table Of Contents

    Table of Contents Chapter 1 Hardware Overview Features ........................1-1 System Block Diagram ....................1-6 2.5-inch Hard Disk Drive..................1-10 Optical Drive......................1-12 Keyboard........................1-14 TFT Color Display....................1-15 Power Supply ......................1-17 Batteries ........................1-20 AC Adapter ......................1-23 Chapter 2 Troubleshooting Procedures Troubleshooting ......................
  • Page 7 2.17 Bridge media Slot Troubleshooting ................. 2-62 2.18 Fingerprint sensor ....................2-63 Chapter 3 Tests and Diagnostics The Diagnostic Test ....................3-1 Executing the Diagnostic Test ................... 3-4 Check of the RAID configuration................3-8 Setting of the hardware configuration..............3-16 Heatrun Test......................
  • Page 8 3.29 Sound/LAN/Modem Test Program................3-76 3.30 IEEE1394 Test program ..................3-80 3.31 Bluetooth Test program ................... 3-81 3.32 SETUP ........................3-91 3.33 Thermal Radiation Control Test ................3-108 Chapter 4 Replacement Procedures Overview........................4-1 Battery pack ....................... 4-8 PC card/Bridge media ....................4-10 HDD.........................
  • Page 9 Keyboard Scan/Character Codes ............... D-1 Appendix E Key Layout....................E-1 Appendix F Wiring Diagrams..................F-1 Appendix G BIOS Rewrite procedures ................G-1 Appendix H EC/KBC Rewrite procedures..............H-1 Appendix I Reliability.....................I-1 Appendix J Maintenance of TOSHIBA RAID ...............J-1 QOSMIO F30 Maintenance Manual (960-555) [CONFIDENTIAL]...
  • Page 10 [CONFIDENTIAL] QOSMIO F30 Maintenance Manual (960-555)

  • Page 11: Chapter 1 Hardware Overview

    Chapter 1 Hardware Overview [CONFIDENTIAL]...
  • Page 12 1 Hardware Overview Hardware Overview 1-ii [CONFIDENTIAL] QOSMIO F30 Maintenance Manual (960-555)
  • Page 13 1 Hardware Overview Chapter 1 Contents Features ........................1-1 System Block Diagram ....................1-6 2.5-inch Hard Disk Drive..................1-10 Optical Drive......................1-12 1.4.1 DVD Super Multi Drive (supporting Double-Layer)......1-12 Keyboard........................1-14 TFT Color Display....................1-15 1.6.1 LCD Module ..................1-15 1.6.2 FL Inverter Board................
  • Page 14 1 Hardware Overview Figures Figure 1-1 Front of the computer and the system units configuration ......1-5 Figure 1-2 System block diagram..................1-6 Figure 1-3 2.5-inch HDD....................1-10 Figure 1-4 DVD Super Muti drive (Double-Layer) ............1-12 Figure 1-5 Keyboard...................... 1-14 Figure 1-6 LCD module....................

  • Page 15: Features

    1.1 Features 1 Hardware Overview Features Features ® The QOSMIO F30 series are high performance all-in-one PCs running an Intel Core ® ® Duo/Solo or Intel Celeron M processor. There some models and options. Refer to the Parts List for the configuration of each model and options.
  • Page 16 1 Hardware Overview 1.1 Features 2nd HDD 40GB, 60GB, 80GB, 100GB or 120GB serial-ATA drive. 2.5 inch x 9.5mm height. Optical devices A slot-loading style DVD Super Multi drive (supporting double layer) is equipped. Keyboard An-easy-to-use 85(US)/86(UK)-key keyboard provides a numeric keypad overlay for fast numeric data entry or for cursor and page control.
  • Page 17 1.1 Features 1 Hardware Overview Wireless LAN (PCI Express Mini card) The wireless LAN is equipped in the PCI Express Mini card slot. LAN/MODEM Connectors for 10M/100M Ethernet or Gigabit Ethernet (1000M) LAN and Modem are mounted. Bluetooth Depending on the model, the computer is equipped with a dedicated Bluetooth module.
  • Page 18 1 Hardware Overview 1.1 Features S/PDIF This port can send or receive the digital sound data with the equipment like CD, MD Player. (This port is also used for headphone I/F.) Fingerprint sensor The computer is equipped with a fingerprint sensor and fingerprint authentication utility.

  • Page 19: Figure 1-1 Front Of The Computer And The System Units Configuration

    1.1 Features 1 Hardware Overview Figure 1-1 shows the front of the computer and the system units configuration. Figure 1-1 Front of the computer and the system units configuration QOSMIO F30 Maintenance Manual (960-555) [CONFIDENTIAL]...

  • Page 20: System Block Diagram

    1 Hardware Overview 1.2 System Block Diagram System Block Diagram Figure 1-2 shows the system block diagram. Figure 1-2 System block diagram [CONFIDENTIAL] QOSMIO F30 Maintenance Manual (960-555)
  • Page 21 1.2 System Block Diagram 1 Hardware Overview The PC contains the following components. ® Intel Core Duo processor Core Duo -2M 1.66GHz (Processor Number : T2300) 1.83GHz (Processor Number : T2400) 2.00GHz (Processor Number : T2500) 2.16GHz (Processor Number : T2600) L1 cache : 64KB (32KB + 32KB) L2 cache : 2MB FSB : 667MHz...
  • Page 22 1 Hardware Overview 1.2 System Block Diagram BIOS ROM (Flash memory) - 8Mbit (512K×16-bit chip) 288KB used for system BIOS 64KB used for VGA-BIOS 64KB used for Finger Print 32KB used for ACPI 24KB used for booting 16KB used for Parameter Block Others Chipset This gate array has the following elements and functions.
  • Page 23 MODEM (Askey-made MDC x 1) Supported by Azallia MDC 1.5 using the Azallia link. Other main system chips • PSC (Toshiba-made TMP86PM49UG x 1) • Clock Generator (ICS-made 954321AGLFT x 1) • EC/KBC (Renesas-made M306KAFCLRP U0 x 1) • SPI Flash Memory (ST-Micro made M25PE80 ×1)

  • Page 24: Inch Hard Disk Drive

    G8BC0002W410 G8BC0002W610 G8BC0002W810 G8BC0002WA10 70.0 Width (mm) Outline Height (mm) dimensions 100.0 Depth (mm) 101 (max) Weight (g) Standard value Parameter TOSHIBA TOSHIBA TOSHIBA TOSHIBA HDD2D34BZK01 HDD2D35BZK01 HDD2D32BZK01 HDD2D30BZK01 Width (mm) 69.85 Outline Height (mm) dimensions Depth (mm) 100.0 98 (max)

  • Page 25: Table 1-2 2.5-Inch Hdd Specifications

    61.3 max. To/From host (Gbps) 1.5 (150 MB/s) max. Data buffer size (MB) Average seek time Read (ms) 12 typ. Motor startup time (s) 4 typ. Specification TOSHIBA TOSHIBA TOSHIBA TOSHIBA Parameter HDD2D34BZK01 HDD2D35BZK01 HDD2D32BZK01 HDD2D30BZK01 Storage size (formatted) 40GB...

  • Page 26: Optical Drive

    1 Hardware Overview 1.4 Optical Drive Optical Drive 1.4.1 DVD Super Multi Drive (supporting Double-Layer) The DVD Super Multi drive (supporting Double Layer) accommodates 12 cm (4.72-inch) CD/DVD-ROM, CD-R/RW, DVD±R/±RW and DVD-RAM. It is a high-performance drive that reads DVD-ROM at maximum 8-speed and CD-ROM at maximum 24-speed. It writes CD-R at maximum 24-speed, CD-RW at maximum 16-speed (Ultra Speed), DVD-R and DVD+R at maximum 8-speed, DVD-RW and DVD+RW at maximum 4-speed, DVD-RAM at maximum 5-speed, DVD-R (Double Layer) at maximum 2-speed and DVD+R (Double...

  • Page 27: Table 1-4 Dvd Super Multi Drive (Double-Layer) Specifications

    1.4 Optical Drive 1 Hardware Overview Table 1-4 DVD Super Multi drive (Double-Layer) specifications Drive Specification Parameter MATSUSHITA (G8CC0002PZ20) DVD-ROM MAX 8x CAV Read CD-ROM MAX 24x CAV CD-R 24x (ZoneCLV) CD-RW 4x (CLV) High Speed CD-RW 10x (CLV) Ultra Speed CD-RW 16x (ZoneCLV) DVD-R 8x (ZoneCLV) Write Data transfer...

  • Page 28: Keyboard

    1 Hardware Overview 1.5 Keyboard Keyboard A keyboard which consists of 85(US)/86(UK) keys is mounted on the system unit. The keyboard is connected to membrane connector on the system board and controlled by the keyboard controller. Figure 1-5 is a view of the keyboard. Figure 1-5 Keyboard See Appendix E for details of the keyboard layout.

  • Page 29: Tft Color Display

    1.6 TFT Color Display 1 Hardware Overview TFT Color Display The TFT color display is 15.4 inch and consists of LCD module and FL inverter board. 1.6.1 LCD Module The LCD module used for the TFT color display uses a backlight as the light source and can display a maximum of 16M colors with 1,280 x 800 (WXGA) resolution.

  • Page 30: Table 1-6 Fl Inverter Board Specifications

    1 Hardware Overview 1.6 TFT Color Display 1.6.2 FL Inverter Board The FL inverter board supplies a high frequency current to illuminate the LCD module FL. Table 1-6 lists the FL inverter board specifications. Table 1-6 FL inverter board specifications Specifications Item G71C00011111...

  • Page 31: Power Supply

    1.7 Power Supply 1 Hardware Overview Power Supply The power supply supplies 31 different voltages to the system board. The power supply microcontroller has the following functions. 1. Judges if the DC power supply (AC adapter) is connected to the computer. 2.

  • Page 32: Table 1-7 Power Supply Output Rating

    1 Hardware Overview 1.7 Power Supply Table 1-7 Power supply output rating (1/2) Power supply （Yes/No） Name Voltage Power OFF Power OFF Object (Suspend mode) (Boot mode) Battery 1.500 - 0.300 1.05 CPU, MCH, GMCH, ICH7-M CPU, MCH, GMCH, ICH7-M, 1R5-P1V PCI-e Mini Card CRD1R5-P1V...
  • Page 33 1.7 Power Supply 1 Hardware Overview Table 1-7 Power supply output rating (2/2) Power supply（Yes/No） Name Voltage Power OFF Power OFF Object (Suspend mode) (Boot mode) Battery BCAS-P5V BCAS TUNER-P5V WW Tuner TUNER2-P5V ISDB-t Tuner SND-P5V AN12941A A4R7-P4V STAC9200, AN12941A 2.0 -3.5 ICH7-M (RTC) QOSMIO F30 Maintenance Manual (960-555)

  • Page 34: Batteries

    1 Hardware Overview 1.8 Batteries Batteries The PC has the following two batteries. Main battery Real time clock (RTC) battery Table 1-8 lists the specifications for these two batteries. Table 1-8 Battery specifications Battery Name Battery Element Output Voltage Capacity G71C00063210 Lithium ion 6 cell 10.8V...

  • Page 35: Table 1-9 Time Required For Charges Of Main Battery

    1.8 Batteries 1 Hardware Overview 1.8.2 Battery Charging Control Battery charging is controlled by a power supply microprocessor. The power supply microprocessor controls power supply and detects a full charge when the AC adaptor and battery are connected to the computer. Battery Charge When the AC adapter is connected, normal charging is used while the system is turned on and quick charge is used while the system is turned off.

  • Page 36: Table 1-11 Time Required For Charges Of Rtc Battery

    1 Hardware Overview 1.8 Batteries 1.8.3 RTC Battery The RTC battery provides the power supply to maintain the date, time, and other system information in memory. Table 1-11 lists the Time required for charges of RTC battery and data preservation time. Table 1-11 Time required for charges of RTC battery Condition Time...

  • Page 37: Ac Adapter

    1.9 AC Adapter 1 Hardware Overview AC Adapter The AC adapter is used to charge the battery. Table 1-12 lists the AC adapter specifications. Table 1-12 AC adapter specifications Item Specification G71C00043310 (2-pin) / G71C00049410 (3-pin) / G71C00049510 (3-pin) Power 75W (Peak 90W) Input voltage AC 100V/240V...
  • Page 38 1 Hardware Overview 1.9 AC Adapter 1-24 [CONFIDENTIAL] QOSMIO F30 Maintenance Manual (960-555)

  • Page 39: Chapter 2 Troubleshooting Procedures

    Chapter 2 Troubleshooting Procedures [CONFIDENTIAL]...
  • Page 40 2 Troubleshooting Procedures 2-ii [CONFIDENTIAL] QOSMIO F30 Maintenance Manual (960-555)
  • Page 41 2 Troubleshooting Procedures Chapter 2 Contents Troubleshooting ......................2-1 Troubleshooting Flowchart..................2-3 Power Supply Troubleshooting.................. 2-8 Procedure 1 Power Status Check ............... 2-8 Procedure 2 Error Code Check ..............2-10 Procedure 3 Connection Check..............2-16 Procedure 4 Charging Check ..............2-16 Procedure 5 Replacement Check .............
  • Page 42 2 Troubleshooting Procedures Display Troubleshooting..................2-46 Procedure 1 External Monitor Check............2-46 Procedure 2 Diagnostic Test Program Execution Check ......2-46 Procedure 3 Connector and Cable Check..........2-47 Procedure 4 Replacement Check ............. 2-48 2.10 Optical Disk Drive Troubleshooting................ 2-49 Procedure 1 Diagnostic Test Program Execution Check ......
  • Page 43 2 Troubleshooting Procedures 2.18 Fingerprint sensor ....................2-63 Procedure 1 Setting Windows Log-ON password ........2-64 Procedure 2 Registration of fingerprint............ 2-64 Procedure 3 Authentication of fingerprint ..........2-68 Procedure 4 Connector Check and Replacement Check......2-69 Figures Figure 2-1 Troubleshooting flowchart................
  • Page 44 2 Troubleshooting Procedures 2-vi [CONFIDENTIAL] QOSMIO F30 Maintenance Manual (960-555)

  • Page 45: Troubleshooting

    The implement for the Diagnostics procedures is referred to Chapter 3. Also, following implements are necessary: 1. Phillips screwdrivers (For replacement procedures) 2. Implements for debugging port check • Toshiba MS-DOS system FD • RS-232C cross cable • Test board with debug port test cable •...
  • Page 46 2 Troubleshooting Procedures 2.1 Troubleshooting There are following two types of connections in the figure of board and module connection in and after 2.3 Power Supply Troubleshooting. (1) Cable connection is described in the figure as line. (2) Pin connection is described in the figure as arrow. <e.g>...

  • Page 47: Troubleshooting Flowchart

    Before going through the flowchart steps, verify the following: Ask him or her to enter the password if a password is registered. Verify with the customer that Toshiba Windows OS is installed on the hard disk. Non- Windows operating systems can cause the computer to malfunction.
  • Page 48 2 Troubleshooting Procedures 2.2 Troubleshooting Flowchart Figure 2-1 Troubleshooting flowchart (1/2) [CONFIDENTIAL] QOSMIO F30 Maintenance Manual (960-555)
  • Page 49 2.2 Troubleshooting Flowchart 2 Troubleshooting Procedures Figure 2-1 Troubleshooting flowchart (2/2) QOSMIO F30 Maintenance Manual (960-555) [CONFIDENTIAL]...
  • Page 50 2 Troubleshooting Procedures 2.2 Troubleshooting Flowchart If the diagnostics program cannot detect an error, the problem may be intermittent. The Test program should be executed several times to isolate the problem. Check the Log Utilities function to confirm which diagnostic test detected an error(s), then perform the appropriate troubleshooting procedures as follows: 1.
  • Page 51 2.2 Troubleshooting Flowchart 2 Troubleshooting Procedures If a malfunction is detected by the following items, perform the appropriate troubleshooting procedures follows. 1. If a malfunction is detected on the power supply, perform the Power Supply Troubleshooting Procedures in Section 2.3. 2.

  • Page 52: Power Supply Troubleshooting

    2 Troubleshooting Procedures 2.3 Power Supply Troubleshooting Power Supply Troubleshooting The power supply controller controls many functions and components. To determine if the power supply is functioning properly, start with Procedure 1 and continue with the other Procedures as instructed. The procedures described in this section are: Procedure 1: Power Status Check Procedure 2: Error Code Check Procedure 3: Connection Check...
  • Page 53 2.3 Power Supply Troubleshooting 2 Troubleshooting Procedures Table 2-2 DC IN icon DC IN icon Power supply status Lights green DC power is being supplied from the AC adapter. Blinks orange Power supply malfunction Doesn’t light Any condition other than those above. *1 When the power supply controller detects a malfunction, the DC IN icon blinks orange.
  • Page 54 2 Troubleshooting Procedures 2.3 Power Supply Troubleshooting Procedure 2 Error Code Check If the power supply microprocessor detects a malfunction, the DC IN icon blinks orange. The blink pattern indicates an error as shown below. Start Off for 2 seconds Error code (8 bit) “1”...
  • Page 55 2.3 Power Supply Troubleshooting 2 Troubleshooting Procedures Check 1 Convert the DC IN icon blink pattern into the hexadecimal error code and compare it to the tables below. Then go to Check 2. Table 2-3 Error code Error code Where error occurs DC Power (AC Adapter) Main battery 2nd battery...
  • Page 56 2 Troubleshooting Procedures 2.3 Power Supply Troubleshooting Main Battery Error code Meaning Main battery discharge current is over 0.5A. Main battery charge current is over 4.3A. Abnormal current has been sensed. Main battery charge current is over 0.3A when the charging is off. 2nd Battery Error code Meaning...
  • Page 57 2.3 Power Supply Troubleshooting 2 Troubleshooting Procedures E3V output Error code Meaning E3V voltage is over 3.96V. E3V voltage is under 2.81V when the computer is powered on. E3V voltage is under 2.81V when the computer is booting up. E3V voltage is under 2.81V when EV power is maintained. 1R5-E1V output Error code Meaning 1R5-E1V voltage is over 1.80V.
  • Page 58 2 Troubleshooting Procedures 2.3 Power Supply Troubleshooting PTV output Error code Meaning PTV voltage is over 1.26V. PTV voltage is under 0.89V when the computer is powered on. PTV voltage is under 0.89V when the computer is booting up. 1R5-E1V output Error code Meaning 1R5-E1V voltage is over 1.80V.
  • Page 59 2.3 Power Supply Troubleshooting 2 Troubleshooting Procedures 1R5-P1V output Error code Meaning 1R5-P1V voltage is over 1.80V. 1R5-P1V voltage is under 1.248V when the computer is powered on. 1R5-P1V voltage is under 1.248V when the computer is booting up. Miscellaneous Error code Meaning The sub clock does not oscillate.
  • Page 60 2 Troubleshooting Procedures 2.3 Power Supply Troubleshooting Procedure 3 Connection Check The wiring diagram related to the power supply is shown below: Any of the connectors may be disconnected. Perform Check 1. Check 1 Make sure the AC adapter and the AC power cord are firmly plugged into the DC IN jack and wall outlet.
  • Page 61 2.3 Power Supply Troubleshooting 2 Troubleshooting Procedures Procedure 5 Replacement Check The power is supplied to the system board by the AC adapter. If either the AC adapter or the system board was damaged, perform the following Checks. To disassemble the computer, follow the steps described in Chapter 4, Replacement Procedures.

  • Page 62: System Board Troubleshooting

    2 Troubleshooting Procedures 2.4 System Board Troubleshooting System Board Troubleshooting This section describes how to determine if the system board is malfunctioning or not. Start with Procedure 1 and continue with the other procedures as instructed. The procedures described in this section are: Procedure 1: Message Check Procedure 2: Debugging Port Check Procedure 3: Diagnostic Test Program Execution Check...
  • Page 63 2.4 System Board Troubleshooting 2 Troubleshooting Procedures Procedure 1 Message Check When the power is turned on, the system performs the Initial Reliability Test (IRT) installed in the BIOS ROM. The IRT tests each IC on the system board and initializes it. If an error message is shown on the display, perform Check 1.
  • Page 64 2 Troubleshooting Procedures 2.4 System Board Troubleshooting Check 3 The IRT checks the system board. When the IRT detects an error, the system stops or an error message appears. If one of the following error messages (1) through (17), (23) or (24) is displayed, go to Procedure 4.
  • Page 65 2.4 System Board Troubleshooting 2 Troubleshooting Procedures Procedure 2 Debugging Port Check Check the D port status by a debug port test. The tool for debug port test is shown below. Figure 2-2 A set of tool for debug port test The test procedures are follows: 1.
  • Page 66 2 Troubleshooting Procedures 2.4 System Board Troubleshooting Table 2-4 Debug port (Boot mode) error status (1/10) D port status Inspection items Details Permission of A20 and Clear of Boot block software reset bit Prohibition of APIC Initialization of MCH and ICH Initialization of Super I/O (For models supporting Super I/O)
  • Page 67 2.4 System Board Troubleshooting 2 Troubleshooting Procedures Table 2-4 Debug port (Boot mode) error status (2/10) D port status Inspection items Details F009h Saving key scan code Setting TASK_1ms_TSC Controlling fan Initializing sound items Releasing mute (for BEEP) Making the volume max (model that can control volume) When request BIOS, EC/KBC Blinks green (cycle:2s, on:1s, off:1s)
  • Page 68 2 Troubleshooting Procedures 2.4 System Board Troubleshooting Table 2-4 Debug port (Boot mode) error status (3/10) D port status Inspection items Details F100h Prohibition of cache Permission of L1/L2 cache in Flash ROM area Update of microcode Initialization of H/W (before Initialization of MCH DRAM recognition) Initialization of ICH.D30.Func0...
  • Page 69 2.4 System Board Troubleshooting 2 Troubleshooting Procedures Table 2-4 Debug port (Boot mode) error status (4/10) D port status Inspection items Details (F103h) Expansion memory checksum check resume error (Resume error =F176H) PnP RAM checksum check (Resume error F177H) Transition to RESUME-MAIN Resume error process Reset of CPU clock to low Prohibition of all SMI...
  • Page 70 2 Troubleshooting Procedures 2.4 System Board Troubleshooting Table 2-4 Debug port (Boot mode) error status (5/10) D port status Inspection items Details (F106h) CPU clock measurement Check of parameter block A Permission of SMI except auto-off function Judging of destination (Japan or except Japan) based on DMI data Battery discharging current control (1CmA).
  • Page 71 2.4 System Board Troubleshooting 2 Troubleshooting Procedures Table 2-4 Debug port (Boot mode) error status (6/10) D port status Inspection items Details (F107h) PIC initialization PIC test Password Initialization F108h PCI bus initialization (connection of DS Bus) Initialization of LAN information WakeUp factor check F109h Task generation for waiting...
  • Page 72 2 Troubleshooting Procedures 2.4 System Board Troubleshooting Table 2-4 Debug port (Boot mode) error status (7/10) D port status Inspection items Details F10Bh Task generation for waiting PCI_CONFIGURATION completion Initialization of H/W needed after Printer port setting (model supporting PCI configuration Printer port) HDD initialization sequence start FDD initialization sequence start (model...
  • Page 73 2.4 System Board Troubleshooting 2 Troubleshooting Procedures Table 2-4 Debug port (Boot mode) error status (8/10) D port status Inspection items Details F119h CHECK_DMAC (Check of DMAC) (Boot) F11Ah INIT_DMAC (Initialization of DMAC) (Boot) F11Bh CHECK_PRT (Check of printer existence) (For models supporting Printer port) F11Ch CHECK_SIO...
  • Page 74 2 Troubleshooting Procedures 2.4 System Board Troubleshooting Table 2-4 Debug port (Boot mode) error status (9/10) D port status Inspection items Details (F120h) Copy of ACPI table to top of expansion memory Waiting for writing of PSC version to BIOS completion Waiting for clock generator setting completion When error occurred, halts at DPORT=F121H...
  • Page 75 2.4 System Board Troubleshooting 2 Troubleshooting Procedures Table 2-4 Debug port (Boot mode) error status (10/10) D port status Inspection items Details (F120h) Post processing of PRE_BOOT_SETUP Clears PWRBTN_STS Enables POWER Button F122h Initialization of SC F124h Clearness of IRT status Update of Checksum on Runtime side F1FFh...
  • Page 76 2 Troubleshooting Procedures 2.4 System Board Troubleshooting Procedure 3 Diagnostic Test Program Execution Check Execute the following tests from the Diagnostic Test Menu. These tests check the system board. Refer to Chapter 3, Tests and Diagnostic, for more information on how to perform these tests.

  • Page 77: Usb Fdd Troubleshooting

    2.5 USB FDD Troubleshooting 2 Troubleshooting Procedures USB FDD Troubleshooting To check if the USB FDD is malfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: FDD Head Cleaning Check Procedure 2: Diagnostic Test Program Execution Check Procedure 3: Connector Check and Replacement Check Procedure 1 FDD Head Cleaning Check...
  • Page 78 2 Troubleshooting Procedures 2.5 USB FDD Troubleshooting Procedure 2 Diagnostic Test Program Execution Check Insert the Diagnostics Disk in the USB FDD, turn on the computer and run the test. Refer to Chapter 3, Tests and Diagnostics, for more information about the diagnostics test procedures. Make sure the floppy disk is formatted correctly and that the write protect tab is disabled.
  • Page 79 2.5 USB FDD Troubleshooting 2 Troubleshooting Procedures Procedure 3 Connector Check and Replacement Check USB FDD is connected to USB port on system board. The connection of the cable and board may be defective. Otherwise, they may be faulty. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures and perform the following checks.
  • Page 80 2 Troubleshooting Procedures 2.5 USB FDD Troubleshooting Check 2 Connect USB FDD to other USB port and check if it works properly. If it does not work properly, perform Check 3 Check 3 USB FDD may be faulty. Replace it with a new one. If the problem still occurs, perform Check 4 Check 4 System board may be faulty.

  • Page 81: Hdd Troubleshooting

    User’s Manual. Procedure 1 Partition Check Insert the Toshiba MS-DOS system disk and start the computer. Perform the following checks: Input C: and press Enter. If you cannot change to drive C, go to Check 2. If you Check 1 can change to drive C, go to Procedure 2.
  • Page 82 2 Troubleshooting Procedures 2.6 2.5” HDD Troubleshooting Procedure 2 Message Check When the power is turned on, the system performs the Initial Reliability Test (IRT) installed in the BIOS ROM. When the test detects an error, an error message is displayed on the screen. Make sure no floppy disk is in the FDD.
  • Page 83 2.6 2.5” HDD Troubleshooting 2 Troubleshooting Procedures Procedure 3 Format Check The computer’s HDD is formatted using the MS-DOS FORMAT program or the physical format program of the test program. To format the HDD, start with Check 1 below and perform the other steps as required.
  • Page 84 2 Troubleshooting Procedures 2.6 2.5” HDD Troubleshooting Procedure 4 Diagnostic Test Program Execution Check The HDD test program is stored in the Diagnostics Disk. Perform all of the HDD tests in the Hard Disk Drive Test. Refer to Chapter 3, Tests and Diagnostics, for more information about the HDD test program.
  • Page 85 2.6 2.5” HDD Troubleshooting 2 Troubleshooting Procedures Procedure 5 Connector Check and Replacement Check HDD(s) is/are connected to the connector(s) on the system board. The connection of HDD(s) and board may be defective. Otherwise, they may be faulty. Disassemble the computer following instructions in Chapter 4, Replacement Procedures and perform the following checks.

  • Page 86: Keyboard Troubleshooting

    2 Troubleshooting Procedures 2.7 Keyboard Troubleshooting Keyboard Troubleshooting To check if the computer’s keyboard is malfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Test Program Execution Check Procedure 2: Connector Check and Replacement Check Procedure 1 Diagnostic Test Program Execution Check Execute the Keyboard Test (DIAGNOSTIC TEST) and Pressed key display test (ONLY ONE TEST) in the Diagnostic Program.
  • Page 87 2.7 Keyboard Troubleshooting 2 Troubleshooting Procedures Procedure 2 Connector Check and Replacement Check The connection of cable and board may be defective. Otherwise, they may be faulty. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures, and perform the following checks: Check 1 Make sure keyboard cable is firmly connected to system board.

  • Page 88: Touch Pad Troubleshooting

    2 Troubleshooting Procedures 2.8 Touch pad Troubleshooting Touch pad Troubleshooting To check if the computer’s touch pad is malfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Test Program Execution Check Procedure 2: Connector Check and Replacement Check Procedure 1 Diagnostic Test Program Execution Check Execute the Touch pad test (ONLY ONE TEST) in the Diagnostic Program.
  • Page 89 2.8 Touch pad Troubleshooting 2 Troubleshooting Procedures Procedure 2 Connector Check and Replacement Check The connection of the cable and board may be defective. Otherwise, they may be faulty. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures, and perform the following checks: Check 1 Make sure the cables are firmly connected to the TP board and system board.

  • Page 90: Display Troubleshooting

    2 Troubleshooting Procedures 2.9 Display Troubleshooting Display Troubleshooting To check if the computer’s display is malfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: External Monitor Check Procedure 2: Diagnostic Test Program Execution Check Procedure 3: Connector and Cable Check Procedure 4: Replacement Check Procedure 1 External Monitor Check...
  • Page 91 2.9 Display Troubleshooting 2 Troubleshooting Procedures Procedure 3 Connector and Cable Check LCD Module is connected to system board by an LCD/FL cable. FL inverter board is also connected to system board by an LCD/FL cable. In addition, fluorescent lamp is connected to FL inverter board by HV cable.
  • Page 92 2 Troubleshooting Procedures 2.9 Display Troubleshooting Procedure 4 Replacement Check Fluorescent lamp, FL inverter, LCD module, HV cable and LCD/FL cable are connected to display circuits. Any of these components may be faulty. Refer to Chapter 4, Replacement Procedures, for instructions on how to disassemble the computer and then perform the following checks: If fluorescent lamp does not light, perform Check 1.

  • Page 93: Optical Disk Drive Troubleshooting

    2.10 Optical Disk Drive Troubleshooting 2 Troubleshooting Procedures 2.10 Optical Disk Drive Troubleshooting To check if optical disk drive is malfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Test Program Execution Check Procedure 2: Connector Check and Replacement Check Procedure 1 Diagnostic Test Program Execution Check Execute the CD-ROM/DVD-ROM Test in the Diagnostic Program.

  • Page 94: Modem Troubleshooting

    2 Troubleshooting Procedures 2.11 Modem Troubleshooting 2.11 Modem Troubleshooting To check if modem is malfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Test Program Execution Check Procedure 2: Connector Check and Replacement Check Procedure 1 Diagnostic Test Program Execution Check Execute Modem test in the Sound/LAN/Modem test program.
  • Page 95 2.11 Modem Troubleshooting 2 Troubleshooting Procedures Check 2 Modem cable or MDC cable may be faulty. Replace it with a new one. If the problem still occurs, perform Check 3. Check 3 MDC may be faulty. Replace it with a new one following the steps in Chapter 4, Replacement Procedure.

  • Page 96: Lan Troubleshooting

    2 Troubleshooting Procedures 2.12 LAN Troubleshooting 2.12 LAN Troubleshooting To check if the computer’s LAN is malfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Test Program Execution Check Procedure 2: Connector Check and Replacement Check Procedure 1 Diagnostic Test Program Execution Check Execute LAN test in the Sound/LAN/Modem test program.

  • Page 97: Wireless Lan Troubleshooting

    2.13 Wireless LAN Troubleshooting 2 Troubleshooting Procedures 2.13 Wireless LAN Troubleshooting To check if the computer’s Wireless LAN is malfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Transmitting-Receiving Check Procedure 2: Antennas’ Connection Check Procedure 3: Replacement Check Procedure 1 Transmitting-Receiving Check Before starting the test, make sure the wireless communication switch is set in the ON...
  • Page 98 2 Troubleshooting Procedures 2.13 Wireless LAN Troubleshooting Procedure 2 Antennas' Connection Check The wireless LAN function-wiring diagram is shown below: Any of the connections may be defective. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures, and perform the following checks: Check 1 Make sure the wireless communication switch is “On”.
  • Page 99 2.13 Wireless LAN Troubleshooting 2 Troubleshooting Procedures Procedure 3 Replacement Check Wireless LAN card, wireless LAN antenna or system board may be faulty. Refer to Chapter 4, Replacement Procedures, for instructions on how to disassemble the computer and then perform the following checks: Check 1 Wireless LAN antenna may be faulty.

  • Page 100: Bluetooth Troubleshooting

    2 Troubleshooting Procedures 2.14 Bluetooth Troubleshooting 2.14 Bluetooth Troubleshooting To check if the Bluetooth is malfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Transmitting-Receiving Check Procedure 2: Antennas’ Connection Check Procedure 3: Replacement Check Procedure 1 Transmitting-Receiving Check Before starting the test, make sure the wireless communication switch is set in the ON position.
  • Page 101 2.14 Bluetooth Troubleshooting 2 Troubleshooting Procedures Procedure 2 Antennas’ Connection Check The Bluetooth function-wiring diagram is shown below: Any of the connections may be defective. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures, and perform the following checks: Check 1 Make sure that the wireless communication switch is “On”.
  • Page 102 2 Troubleshooting Procedures 2.14 Bluetooth Troubleshooting Procedure 3 Replacement Check Bluetooth module, Bluetooth antenna or system board may be faulty. Refer to Chapter 4, Replacement Procedures, for instructions on how to disassemble the computer and then perform the following checks: Check 1 Bluetooth antenna may be faulty.

  • Page 103: Sound Troubleshooting

    2.15 Sound Troubleshooting 2 Troubleshooting Procedures 2.15 Sound Troubleshooting To check if the sound function is malfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Diagnostic Test Program Execution Check Procedure 2: Connector Check Procedure 3: Replacement Check Procedure 1 Diagnostic Test Program Execution Check CAUTION: Sound test is not supported in this computer.
  • Page 104 2 Troubleshooting Procedures 2.15 Sound Troubleshooting Procedure 3 Replacement Check If external microphone does not work properly, perform check 1. If headphone does not work properly, perform check 2. If internal microphone does not work properly, perform check 3. If speaker does not work properly, perform check 5. Check 1 External microphone may be faulty.

  • Page 105: Tv Tuner Troubleshooting

    2.16 TV tuner Troubleshooting 2 Troubleshooting Procedures 2.16 TV tuner Troubleshooting To check if TV tuner is malfunctioning or not, follow the troubleshooting procedures below as instructed. Procedure 1: Connector Check and Replacement Check Procedure 1 Connector Check and Replacement Check The connection of cables, boards and module may be defective.

  • Page 106: Bridge Media Slot Troubleshooting

    2 Troubleshooting Procedures 2.17 Bridge media Slot Troubleshooting 2.17 Bridge media Slot Troubleshooting This section describes how to determine if the computer's Bridge media functions are functioning properly. Perform the steps below starting with Procedure 1 and continuing with the other procedures as required. Procedure 1: Check on Windows OS Procedure 2: Connector Check and Replacement Check Procedure 1...

  • Page 107: Fingerprint Sensor

    2.18 Fingerprint sensor 2 Troubleshooting Procedures 2.18 Fingerprint sensor CAUTION: To delete the account for confirming the fingerprint operation, it is necessary to log on by the account with the management authority. If the password has been set to log on, ask the Log-ON password to the user. To check if the Fingerprint sensor work correctly or not, follow the troubleshooting procedures below as instructed.
  • Page 108 4. Click “Create Account” button in the (default) condition that the “Computer administrator” is selected in [Pick an account type]. 5. Select the icon of Account (e.g. “TOSHIBA”) that has been made in item 2 to item 4 in [User Accounts] display.
  • Page 109 2.18 Fingerprint sensor 2 Troubleshooting Procedures 3. In the box of [Enter your password] on [User’s Password] display, input the password (e.g. password) which has been input in item 7 of Procedure1. Click [Next]. 4. After displaying [Enrollment Hints], check off in the box of [Run interactive tutorial] (when proceeding without seeing Tutorial).
  • Page 110 2 Troubleshooting Procedures 2.18 Fingerprint sensor 5. After displaying [User’s Fingerprint], click the box of thumb of right hand. A small window of “Swipe finger” appears, then swipe three times. 6. The display becomes as follows when the fingerprint is registered correctly. Click [Next]. 2-66 [CONFIDENTIAL] QOSMIO F30 Maintenance Manual (960-555)
  • Page 111 2.18 Fingerprint sensor 2 Troubleshooting Procedures 7. After displaying [User Enrollment] dialog, you are asked if you want to register one more finger. Click [No] when you do not want to register one more. 8. When [Advanced Security] is displayed, click [Next]. 9.
  • Page 112 2 Troubleshooting Procedures 2.18 Fingerprint sensor 10. The display of “Protector Suite - QL Edition” appears in [Fingerprint Software] window, click [Close]. Procedure 3 Authentication of fingerprint 1. Turn on the computer. Windows starts up. 2. In the Windows Log-ON window, scan the fingerprint of registered finger. Make sure that a green check mark is displayed in the box (It means you have logged on).
  • Page 113 2.18 Fingerprint sensor 2 Troubleshooting Procedures 3. After starting Windows, make sure that the name of Account (e.g. “TOSHIBA”), which has been inputted in item 3 in Procedure 1 at the top of [Start]. Procedure 4 Connector Check and Replacement Check The connector CN9540 on the FS board is connected to the connector CN9530 on the system board.
  • Page 114 2 Troubleshooting Procedures 2.18 Fingerprint sensor Check 4 The system board may be faulty. Replace it with a new one. 2-70 [CONFIDENTIAL] QOSMIO F30 Maintenance Manual (960-555)

  • Page 115: Chapter 3 Tests And Diagnostics

    Chapter 3 Tests and Diagnostics [CONFIDENTIAL]...
  • Page 116 3 Tests and Diagnostics 3-ii [CONFIDENTIAL] QOSMIO F30 Maintenance Manual (960-555)
  • Page 117 3 Tests and Diagnostics Chapter 3 Contents The Diagnostic Test ....................3-1 3.1.1 Diagnostics menu ................. 3-1 3.1.2 H/W (Hardware) initial information setting tool........3-2 3.1.3 Heatrun test program................3-3 Executing the Diagnostic Test ................... 3-4 3.2.1 Diagnostics menu (T&D) ..............3-5 3.2.2 H/W initial information setting tool .............
  • Page 118 3 Tests and Diagnostics 3.21 ONLY ONE TEST....................3-47 3.21.1 Program Description ................3-47 3.21.2 Operations ..................3-47 3.22 Head Cleaning......................3-54 3.22.1 Function Description ................3-54 3.22.2 Operations ..................3-54 3.23 Log Utilities ......................3-55 3.23.1 Function Description ................3-55 3.23.2 Operations ..................
  • Page 119 3 Tests and Diagnostics Tables Table 3-1 Subtest names ....................3-19 Table 3-2 Error codes and error status names ..............3-42 Table 3-3 Hard disk controller status register contents............3-45 Table 3-4 HDC Error register contents ................3-46 Table 3-5 Error message..................... 3-83 Table 3-6 Error code for Bluetooth test (BD_ADDR) ............
  • Page 120 3 Tests and Diagnostics 3-vi [CONFIDENTIAL] QOSMIO F30 Maintenance Manual (960-555)

  • Page 121: The Diagnostic Test

    3.1 The Diagnostic Test 3 Tests and Diagnostics The Diagnostic Test This chapter explains how to use the Diagnostic Test programs to test the functions of the computer’s hardware modules. The Diagnostics Programs are stored on some Diagnostic Disks. There are Service Program Modules (DIAGNOSTIC MENU) and the Test Program Modules (DIAGNOSTIC TEST MENU) on the Diagnostic Disk.
  • Page 122 A cleaning kit to clean the floppy disk drive heads (Head Cleaning) An external display supporting monitor ID (Expansion test) A CD test media TOSHIBA CD-ROM TEST DISK or ABEX TEST CD-ROM (Sound test) A DVD test media (DVD-ROM TEST DISK TSD-1) (Sound test)
  • Page 123 3.1 The Diagnostic Test 3 Tests and Diagnostics 3.1.3 Heatrun test program The heatrun test starts automatically after the selection. You will need the following equipment to perform this program. The Diagnostics Disk (Main T&D) QOSMIO F30 Maintenance Manual (960-555) [CONFIDENTIAL]...

  • Page 124: Executing The Diagnostic Test

    3 Tests and Diagnostics 3.2 Executing the Diagnostic Test Executing the Diagnostic Test To start the DIAGNOSTIC PROGRAM, follow these steps: 1. Insert the Diagnostics disk in the floppy disk drive. 2. Release the lock of the power switch and turn on the computer with pressing the F12. Select the FDD in the display for selecting booting unit.

  • Page 125: Diagnostics Menu (T&D)

    Press 1 or select 1 with arrow keys and press Enter in the startup menu, and then the following menu appears. TOSHIBA personal computer XXXXXX DIAGNOSTICS version X.XX (c) copyright TOSHIBA Corp. 20XX DIAGNOSTICS MENU : 1 - DIAGNOSTIC TEST 2 –...
  • Page 126 3 Tests and Diagnostics 3.2 Executing the Diagnostic Test NOTE: Only when a 2nd HDD is installed in the computer, [There is a second hard disk] message appears in the display. Functions 1 through 12 are the Diagnostic Tests. Function 88 sets the floppy disk drive and hard disk drive error retry count (0-255).

  • Page 127: H/W Initial Information Setting Tool

    3.2 Executing the Diagnostic Test 3 Tests and Diagnostics Use the up and down arrow keys to move the cursor to “ERROR STOP”. Use the right and left arrow keys to move the cursor to the desired option and press Enter. Selecting YES of ERROR STOP stops the test program when an error is found and displays the operation guide on the right side of the display screen as shown below: ERROR STATUS NAME...

  • Page 128: Check Of The Raid Configuration

    3.3 Check of the RAID configuration Check of the RAID configuration Following screen is displayed for checking the RAID configuration and specifying a failed drive. TOSHIBA RAID / RAID Information Display Rev xx.xx.xxxx Copyright(c) 2005 TOSHIBA CORPORATION. All Rights Reserved. Level Status...
  • Page 129 3.3 Check of the RAID configuration 3 Tests and Diagnostics Logical Drive Information: Displays logical drive number, RAID level, RAID status, contents and setting. Physical Drive Information: Displays port number, logical drive number belonged, status and disk information. RAID level: Displays RAID level configured.

  • Page 130: Check Of The Screen Display

    When the “RAID-1” is displayed in the shown below, it is judged that the RAID is configured by two drives. TOSHIBA RAID / RAID Information Display Rev xx.xx.xxxx Copyright(c) 2005 TOSHIBA CORPORATION. All Rights Reserved. Level Status Capacity LD0 RAID-1...
  • Page 131 The RAID is not configured by two drives in the following display, because there are two LDs (LD0 and LD1). TOSHIBA RAID / RAID Information Display Rev xx.xx.xxxx Copyright(c) 2005 TOSHIBA CORPORATION. All Rights Reserved. Level Status Capacity LD0 RAID-0 OPTIMAL...

  • Page 132: Specification Of The Failed Hdd

    3.3.3 Specification of the failed HDD Check the RAID configuration condition from the shown below and specify a failed drive. TOSHIBA RAID / RAID Information Display Rev xx.xx.xxxx Copyright(c) 2005 TOSHIBA CORPORATION. All Rights Reserved. Level Status Capacity LD0 RAID-1 DEGRADE xxGB...
  • Page 133 RAID console and installed again. When the drive is unlocked, “ABSENT” is displayed. When the drive is locked, “OFFLINE” is displayed. Repair is not needed in this case. TOSHIBA RAID / RAID Information Display Rev xx.xx.xxxx Copyright(c) 2005 TOSHIBA CORPORATION. All Rights Reserved. Level...
  • Page 134 (2) When a new HDD is recognized, It is judged that the HDD removed is failed. Specify the reason by using the Independent Utility. TOSHIBA RAID / RAID Information Display Rev xx.xx.xxxx Copyright(c) 2005 TOSHIBA CORPORATION. All Rights Reserved. Level Status Capacity...
  • Page 135 One drive in the “RAID-1”is failed and degraded. This may look like failure by wrong operation. Specify the reason by using Independent Utility. TOSHIBA RAID / RAID Information Display Rev xx.xx.xxxx Copyright(c) 2005 TOSHIBA CORPORATION. All Rights Reserved. Level Status Capacity...

  • Page 136: Setting Of The Hardware Configuration

    3 Tests and Diagnostics 3.4 Setting of the hardware configuration Setting of the hardware configuration To execute this program, input 2 or select 1 with arrow keys in the startup menu. Then press Enter to select the . The H/W initial information (2)-Repair initial config set setting tool consists of four subtests.
  • Page 137 3.4 Setting of the hardware configuration 3 Tests and Diagnostics Setting of the HWSC Setting of the UUID Display of the DMI information (including UUID) After completion of the above settings, H/W configuration & DMI information are appeared in order. Check the contents and press Enter. Subtest 03 DMI information save NOTE: Before replacing the system board, be sure to execute this subtest and save the...

  • Page 138: Heatrun Test

    3 Tests and Diagnostics 3.5 Heatrun Test Heatrun Test To execute this program, input 3 or select 3 with arrow keys in the startup menu. Then press Enter to select the (3)-Repair heatrun After selecting this test, the same subtests as 3.24 RUNNING TEST is executed successively.

  • Page 139: Subtest Names

    3.6 Subtest Names 3 Tests and Diagnostics Subtest Names Table 3-1 lists the subtest names for each test program in the DIAGNOSTIC TEST MENU. Table 3-1 Subtest names (1/2) Test Name Subtest No. Subtest Name SYSTEM ROM checksum Fan ON/OFF Geyserville Quick charge DMI read...
  • Page 140 3 Tests and Diagnostics 3.6 Subtest Names Table 3-1 Subtest names (2/2) Test Name Subtest No. Subtest Name PRINTER Ripple pattern [Not supported] Function Wraparound FIR/SIR point to point (send) ASYNC [Not supported] FIR/SIR point to point (receive) Wraparound (board) HARD DISK Sequential read Address uniqueness...

  • Page 141: System Test

    3.7 System Test 3 Tests and Diagnostics System Test To execute the System Test select 1 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter.
  • Page 142 3 Tests and Diagnostics 3.7 System Test If the CPU supports Gerserville (SpeedStep), this Subtest checks that the CPU operating clock speed can be changed. If the CPU does not support Gerserville (SpeedStep), the following message is displayed and the test is ended. This chip is not supported Subtest 04 Quick Charge...

  • Page 143: Memory Test

    3.8 Memory Test 3 Tests and Diagnostics Memory Test To execute the Memory Test, select 2 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter.

  • Page 144: Keyboard Test

    3 Tests and Diagnostics 3.9 Keyboard Test Keyboard Test To execute the Keyboard Test, select 3 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter.

  • Page 145: Display Test

    3.10 Display Test 3 Tests and Diagnostics 3.10 Display Test To execute the Display Test, select 4 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter.
  • Page 146 3 Tests and Diagnostics 3.10 Display Test Subtest 04 Gradation & Mode test for VGA This subtest displays gradations for following modes. To change the mode, press Enter. [Mode 12] [Mode 13] [Mode 3] [Mode 111 640*480 64K] [Mode 112 640*480 16M] [Mode 114 800*600 64K]...
  • Page 147 3.10 Display Test 3 Tests and Diagnostics Subtest 06 “H” Pattern Display This subtest displays a full screen of “H” patterns. HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH To exit this subtest and return to the DISPLAY TEST menu, press Enter. NOTE: The last row may not be completely filled.

  • Page 148: Floppy Disk Test

    3 Tests and Diagnostics 3.11 Floppy Disk Test 3.11 Floppy Disk Test CAUTION: Before running the floppy disk test, prepare a formatted work disk. Remove the Diagnostics Disk and insert the work disk into the FDD. The contents of the floppy disk will be erased. To execute the Floppy Disk Test, select 5 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions displayed on the screen.
  • Page 149 3.11 Floppy Disk Test 3 Tests and Diagnostics Select the number of the subtest you want to execute and press Enter. The following message will appear during the floppy disk test. xxx DIAGNOSTIC TEST VX.XX FLOPPY DISK IN PROGRESS XXXXXXX [Ctrl]+[Break] : test end [Ctrl]+[C]...

  • Page 150: Printer Test

    3 Tests and Diagnostics 3.12 Printer Test 3.12 Printer Test CAUTION: Printer Test is not supported for this model. To execute the Printer Test, select 6 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. NOTE: An IBM compatible printer must be connected to the system to execute this test.
  • Page 151 3.12 Printer Test 3 Tests and Diagnostics Subtest 02 Function This subtest is for IBM compatible printers, and tests the following functions: Normal print Double-width print Compressed print Emphasized print Double-strike print All characters print This subtest prints the various print types shown below: Subtest 03 Wraparound NOTE: To execute this subtest, a printer wraparound connector must be connected to the...

  • Page 152: Async Test

    3 Tests and Diagnostics 3.13 Async Test 3.13 Async Test CAUTION: Async Test is not supported for this model. To execute the Async Test, select 7 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions displayed on the screen. Move the highlight bar to the subtest you want to execute and press Enter.

  • Page 153: Hard Disk Test

    3.14 Hard Disk Test 3 Tests and Diagnostics 3.14 Hard Disk Test To execute the Hard Disk Test, select 8 from the DIAGNOSTIC TEST MENU, press Enter, and follow the directions on the screen. CAUTION: The contents of the hard disk will be erased when subtest 02, 03, 04, 06, 08 or 09 is executed.
  • Page 154 3 Tests and Diagnostics 3.14 Hard Disk Test 4. The Hard Disk Test message will appear after you respond to the Detail Status prompt. Select the number of the subtest you want to execute and press Enter. The following message will appear during each subtest. XXX DIAGNOSTIC TEST VX.XX HARD DISK TEST XXXXXXX [Ctrl]+[Break] :...
  • Page 155 3.14 Hard Disk Test 3 Tests and Diagnostics Subtest 04 Cross talk & peak shift This subtest writes eight types of worst pattern data (listed below) to a cylinder, then reads the data while moving from cylinder to cylinder. (Test the data interference in the neighbor track) Worst pattern data Cylinder...

  • Page 156: Real Timer Test

    3 Tests and Diagnostics 3.15 Real Timer Test 3.15 Real Timer Test To execute the Real Timer Test, select 9 from the DIAGNOSTIC TEST MENU, press Enter and follow the directions on the screen. Move the highlight bar to the subtest you want to execute and press Enter.
  • Page 157 3.15 Real Timer Test 3 Tests and Diagnostics Subtest 03 Real time carry CAUTION: When this subtest is executed, the current date and time are erased. This subtest checks the real time clock increments, making sure the date and time are displayed in the following format: Current date : 12-31-1999 Current time : 23:59:58 The real time increments are automatically executed and the following is...

  • Page 158: Ndp Test

    3 Tests and Diagnostics 3.16 NDP Test 3.16 NDP Test To execute the NDP test, select 10 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. CAUTION: Judge the existence of high-speed operation processor by 1bit of the composition byte.

  • Page 159: Expansion Test

    3.17 Expansion Test 3 Tests and Diagnostics 3.17 Expansion Test To execute the expansion test, select 11 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. Subtest 01 PCMCIA wraparound CAUTION: PCMCIA wraparound test is not supported for this model. NOTE: To execute this subtest, the PC card wraparound connector is required.
  • Page 160 3 Tests and Diagnostics 3.17 Expansion Test Subtest 02 RGB monitor ID NOTE: To execute this subtest, monitor supporting EDID (Extended Display Identification Data) is required. Connect a wraparound connector to CRT monitor for the test of ID acquisition. This subtest is executed by using VESA command. CAUTION: It becomes NG because the priority is given to the internal monitor in a simultaneous display mode.

  • Page 161: Cd-Rom/Dvd-Rom Test

    To execute the CD-ROM/DVD-ROM test, select 12 from the DIAGNOSTICS TEST MENU, press Enter and follow the directions on the screen. NOTE: For the subtest 01, 02 and 03, use the TOSHIBA CD-ROM TEST DISK TDY-01 or ABEX TEST CD-ROM TCDR-702 and DVD-ROM TEST DISK TSD-1. For the subtest 04, use a CD-RW on the market.

  • Page 162: Error Code And Error Status Names

    3 Tests and Diagnostics 3.19 Error Code and Error Status Names 3.19 Error Code and Error Status Names Table 3-2 lists the error codes and error status names for the Diagnostic Test. Table 3-2 Error codes and error status names (1/3) Device name Error code Error status name...
  • Page 163 3.19 Error Code and Error Status Names 3 Tests and Diagnostics Table 3-2 Error codes and error status names (2/3) Device name Error code Error status name FDD - BAD COMMAND ERROR FDD - ADDRESS MARK NOT FOUND FDD - WRITE PROTECTED FDD - RECORD NOT FOUND FDD - DMA OVERRUN ERROR FDD - DMA BOUNDARY ERROR...
  • Page 164 3 Tests and Diagnostics 3.19 Error Code and Error Status Names Table 3-2 Error codes and error status names (3/3) Device name Error code Error status name (HDD) HDD - WRITE FAULT HDD - STATUS ERROR HDD - BAD SECTOR HDD - ACCESS TIME ERROR HDD - NO HDD HDD - DMA CRC ERROR...

  • Page 165: Hard Disk Test Detail Status

    3.20 Hard Disk Test Detail Status 3 Tests and Diagnostics 3.20 Hard Disk Test Detail Status When an error occurs in the hard disk test, the following message is displayed: HDC status = XXXXXXXX Detailed information about the hard disk test error is displayed on the screen by an eight- digit number.
  • Page 166 3 Tests and Diagnostics 3.20 Hard Disk Test Detail Status Tables 3-4 HDC Error register contents Name Description “0” … Not used (Bad block mark) “1” … A bad block mark is detected. “0” … There is no uncorrectable data error. (Uncorrectable) “1”...

  • Page 167: Only One Test

    3.21 ONLY ONE TEST 3 Tests and Diagnostics 3.21 ONLY ONE TEST 3.21.1 Program Description This program tests the unique functions of this model. 3.21.2 Operations Select test 2 from the DIAGNOSTIC MENU and press Enter. The following menu appears in the display.
  • Page 168 3 Tests and Diagnostics 3.21 ONLY ONE TEST Subtest 01 Pressed Key Display When you execute this subtest, the keyboard layout is drawn on the display as shown below. When any key is pressed, the corresponding key on the screen changes to the key character that was pressed.
  • Page 169 3.21 ONLY ONE TEST 3 Tests and Diagnostics Subtest 02 Touch Pad This subtest checks the functions of the touch pad as shown below. A) Direction and parameter B) Switching function check. This test displays the response from the touch pad and touch pad switch. When moving your finger on the touch pad towards the upper left, the <POINTING>...
  • Page 170 3 Tests and Diagnostics 3.21 ONLY ONE TEST Subtest 03 Kill Switch This subtest checks if the Wireless communication switch works properly. If the test is started with the switch ON, following message appears in the display. Kill switch is set to a start position (OFF) Slide the switch to OFF position.
  • Page 171 3.21 ONLY ONE TEST 3 Tests and Diagnostics NG message appears in the display if a defective is found during the test. Confirm the connection of cable, then execute the test again. Press 9 and return to ONLY ONE TESST menu. Subtest 05 This subtest checks if each LED lights properly.
  • Page 172 3 Tests and Diagnostics 3.21 ONLY ONE TEST Subtest 06 Button This subtest checks if the Operation buttons (11 buttons) work properly. The following message appears in the display. 0 1 2 3 4 5 6 7 8 9 A * * * * * * * * * * * Press Function button ! the first Operation button from the left (The first * from the left is lighted...
  • Page 173 3.21 ONLY ONE TEST 3 Tests and Diagnostics Subtest 07 Remocon (Remote control, [AUDIO/STOP]) This subtest checks if AUDIO/STOP button of attached remote controller works properly. The following message appears in the display. [[[Remote Control test]]] Press [AUDIO/STOP] button! Press AUDIO/STOP button of the remote controller and return to the ONLY ONE TEST menu.

  • Page 174: Head Cleaning

    3 Tests and Diagnostics 3.22 Head Cleaning 3.22 Head Cleaning 3.22.1 Function Description This function cleans the heads in the FDD by executing a series of head load/seek and read operations. A cleaning kit is necessary to perform this program. 3.22.2 Operations 1.

  • Page 175: Log Utilities

    3.23 Log Utilities 3 Tests and Diagnostics 3.23 Log Utilities 3.23.1 Function Description This function logs error information generated while a test is in progress and stores the results in RAM. This function can store data on a floppy disk or output the data to a printer. The error information is displayed in the following order: 1.
  • Page 176 3 Tests and Diagnostics 3.23 Log Utilities 3.23.2 Operations 1. Select 5 and press Enter in the DIAGNOSTIC MENU, logs error information into RAM or onto a floppy disk. The error information is displayed in the following format: XXXXX ERRORS TS-NO PASS STS ADDR...

  • Page 177: Running Test

    3.24 Running Test 3 Tests and Diagnostics 3.24 Running Test 3.24.1 Function Description Some devices are tested in an attended operation. The name of tested devices and subtest number are displayed on the screen while executing the test. This function automatically executes the following tests in sequence: 1.

  • Page 178: Floppy Disk Drive Utilities

    1. FORMAT NOTE: This program is only for testing a floppy disk drive. The option is different from the Toshiba MS-DOS FORMAT command. This program can format a floppy disk in the following formats: (a) 2DD: Double-sided, double-density, double-track, 96/135 TPI, MFM mode, 512 bytes, 9 sectors/track.
  • Page 179 3.25 Floppy Disk Drive Utilities 3 Tests and Diagnostics 3.25.2 Operations 1. Selecting 7 from the DIAGNOSTIC MENU and pressing Enter displays the following message: [ FDD UTILITIES ] 1 - FORMAT 2 - COPY 3 - DUMP 4 – HDD-ID READ 9 - EXIT TO DIAGNOSTICS MENU 2.
  • Page 180 3 Tests and Diagnostics 3.25 Floppy Disk Drive Utilities 3. COPY program (a) When COPY is selected, the following message appears: FLOPPY DISK FORMAT & COPY : VX.XX Type select (0:2DD,3:2HD) ? (b) Selecting a media/drive type number will display a message similar to the one below: Insert source disk into drive A: Press any key when ready.
  • Page 181 3.25 Floppy Disk Drive Utilities 3 Tests and Diagnostics 4. DUMP program (a) When DUMP is selected, the following message appears: DIAGNOSTICS-HARD DISK & FLOPPY DISK DUMP : VX.XX Drive type select (1:FDD, 2:HDD) ? (b) Select a drive type. If is selected, the display will go to step (h).
  • Page 182 3 Tests and Diagnostics 3.25 Floppy Disk Drive Utilities (k) The following message will appear. To finish the dump, select 3. Press number key (1:up,2:down,3:end) ? (l) The following message will appear. Selecting 2 returns to the FDD UTILITIES MENU. Another dump (1:Yes,2:No) ? 5.

  • Page 183: System Configuration

    3.26 System Configuration 3 Tests and Diagnostics 3.26 System Configuration 3.26.1 Function Description The System Configuration program contains the following configuration information for the computer: 1. Processor Type [Code/L2 cache] 2. Chip set [VRAM] 3. BIOS ROM version [1st ID, 2nd ID] 4.
  • Page 184 3 Tests and Diagnostics 3.26 System Configuration 3.26.2 Operations Select 8 from the DIAGNOSTIC MENU and press Enter. Then, the following system configuration appears in the display. System Configuration Display: Ver X.XX [Machine Name???] - Processor Type = XXXXXX-XXXXXMHz Code = XX L2 Cache = XXXXXKB - Chip set = XXXXXX...

  • Page 185: Wireless Lan Test Program (Atheros)

    3.27 Wireless LAN Test Program (Atheros) 3 Tests and Diagnostics 3.27 Wireless LAN Test Program (Atheros) This section describes how to perform the wireless LAN transmitting-receiving test with the test program. NOTE: Use another computer (with Atheros 11a/g(MB44ag)/Atheros 11a/g(MB62HL)) that can communicate by the wireless LAN as a responder machine to perform this test.
  • Page 186 3 Tests and Diagnostics 3.27 Wireless LAN Test Program (Atheros) 3.27.1 Setting the responder machine 1. MB44ag is installed 1) Boot the computer by MB4x Responder media. 2) The Responder T&D is automatically started. 2. MB6x is installed As the capacity of MB6x T&D is over the one of a FD, a RAM drive is used. 1) Boot the computer by MB6x Responder media.
  • Page 187 3.27 Wireless LAN Test Program (Atheros) 3 Tests and Diagnostics 6) When the file copy is completed, the following test menu is displayed. Press r. The Responder T&D is started. ************************************************************ Atheros MB6x DUT mode Maintenance T&D Menu d : DUT mode r : Responder mode ************************************************************ SELECT MODE No.(d or r) :...
  • Page 188 3 Tests and Diagnostics 3.27 Wireless LAN Test Program (Atheros) 5) When the file copy is completed, the following test menu is displayed. Press d. The Responder T&D is started. ************************************************************ Atheros MB6x DUT mode Maintenance T&D Menu d : DUT mode r : Responder mode ************************************************************ SELECT MODE No.(d or r) :...
  • Page 189 3.27 Wireless LAN Test Program (Atheros) 3 Tests and Diagnostics When an error (read error of EEPROM date) has detected, the following is displayed. ------------ERROR------------ file bac.txt cannot be opened 2. MAC Address Check The MAC address of the installed Wireless LAN card is checked. If it is not incorrect MAC address, the following is displayed.
  • Page 190 3 Tests and Diagnostics 3.27 Wireless LAN Test Program (Atheros) When an error has detected, the following is displayed. ************************************** 11a Communication Test : NG !! Please refer to log.txt ************************************** 4. Communication test of 11b mode The check of connection of 11b mode antenna and transmitting/receiving test are executed. When the test has been finished normally, the following is displayed.
  • Page 191 3.27 Wireless LAN Test Program (Atheros) 3 Tests and Diagnostics 6. SKU & MAC Check 11a/b/g communication test All the test is executed in the order of SKU check of Module, MAC Address Check, Communication test of 11a mode, Communication test of 11b mode and Communication test of 11g mode.

  • Page 192: Wireless Lan Test Program (Intel-Made A/B/G)

    3 Tests and Diagnostics 3.28 Wireless LAN Test Program (Intel-made a/b/g) 3.28 Wireless LAN Test Program (Intel-made a/b/g) This section describes how to perform the wireless LAN transmitting-receiving test (Intel- made 802.11a/b/g). To execute the wireless LAN test, use the Diagnostics disk for wireless LAN test.
  • Page 193 3.28 Wireless LAN Test Program (Intel-made a/b/g) 3 Tests and Diagnostics If a defective is found during the test, NG message will appear in the display. Press any key and return to the test menu. When a defective is detected in the test, following typical cause is considered. •...
  • Page 194 3 Tests and Diagnostics 3.28 Wireless LAN Test Program (Intel-made a/b/g) Subtest03 Antenna check & communication test of 11b mode This subtest execute transmitting/receiving test in 802.11b mode using the main antenna first. If a defective is not found during the test, transmitting/receiving test in 802.11b mode using the AUX antenna is automatically executed.
  • Page 195 3.28 Wireless LAN Test Program (Intel-made a/b/g) 3 Tests and Diagnostics Subtest05 Communication test of 11g mode This subtest execute transmitting/receiving test in 802.11g mode using the main antenna. If a defective is not found during the test, OK message will appear in the display.

  • Page 196: Sound/Lan/Modem Test Program

    3 Tests and Diagnostics 3.29 Sound/LAN/Modem Test Program 3.29 Sound/LAN/Modem Test Program To execute the Sound/LAN/Modem Test, use the Sound/LAN/Modem test program disk. Finish the tests of the Diagnostics disk by selecting 99 - EXIT TO DIAGNOSTICS MENU in the DIAGNOSTIC TEST MENU. Then in the DIAGNOSTICS MENU, select 9 - EXIT TO MS-DOS.
  • Page 197 3.29 Sound/LAN/Modem Test Program 3 Tests and Diagnostics Press any key, and the following message appear. The sound is recorded for five seconds automatically from the microphone..Press test number[1-4] ? call micrec (Omission on the way) Recorded from source name is MIC Requested Sampling Rate is 22025Hz Volume requested is 0.000 dB Record to buffer is BUFFER0...
  • Page 198 3 Tests and Diagnostics 3.29 Sound/LAN/Modem Test Program Subtest 02 Sin wave When the subtest is executed, the following message appears..Press test number[1-4] ? pause Press any key to continue... When the beep sound finished, the screen returns to the main menu and the following massage appears.
  • Page 199 3.29 Sound/LAN/Modem Test Program 3 Tests and Diagnostics Subtest 04 MODEM For this subtest, connect the modem PCB and RJ11 connector with a harness. This subtest contains the following tests. They are tested with the dedicated FAT-MODE inspection device (Product Code QE2000P01 made by Nittou Denki Seisakusyo).

  • Page 200: Ieee1394 Test Program

    3 Tests and Diagnostics 3.30 IEEE 1394 Test Program 3.30 IEEE 1394 Test Program To execute the IEEE 1394Test, use the IEEE 1394 Test program disk. Finish the tests of the Diagnostics disk (No.1) by selecting 99 - EXIT TO DIAGNOSTICS MENU in the DIAGNOSTIC TEST MENU.

  • Page 201: Bluetooth Test Program

    3.31 Bluetooth Test program 3 Tests and Diagnostics Tests and Diagnostics 3.31 Bluetooth Test program This section describes how to perform the Bluetooth test program to check if the Bluetooth functions of computer are working properly. To start the Bluetooth test program, follow the steps below: NOTE: Use another computer that can communicate by the Bluetooth as a reference machine to perform this test.
  • Page 202 This subtest checks the BD_ADDR functions. When the Bluetooth test menu is displayed, press 1 to select the test and press Enter. The following message will appear: ----------------------------------------------------------------------------- Bluetooth Subsystem T&D for PCSE(BD_ADDR) VerX.XX Copyright (C) by TOSHIBA Co. ----------------------------------------------------------------------------- Initializing …...
  • Page 203 3 Tests and Diagnostics If the target machine has any problem, it displays Error CODE. The following message is displayed. ----------------------------------------------------------------------------- Bluetooth Subsystem T&D for PCSE(BD_ADDR) VerX.XX Copyright (C) by TOSHIBA Co. ----------------------------------------------------------------------------- My BD_ADDR = XXXXXXXXXXXX [h] FFFFFF FFFFFF...
  • Page 204 3 Tests and Diagnostics 3.31 Bluetooth Test program If the machine detects a malfunction, it indicates the error code as shown below. The error code begins with the least significant digit. Error code Table 3-6 Error code for Bluetooth test (BD_ADDR) (1/2) Error code Meaning 0x01...
  • Page 205 When the test begins, the machine displays BD_ADDR of the DUT. The progress bar stops when the test is completed. The following message is displayed. ----------------------------------------------------------------------------- Bluetooth Subsystem T&D for PCSE(CS-Air) VerX.XX Copyright (C) by TOSHIBA Co. ----------------------------------------------------------------------------- +----------------------+ BD_ADDR of the DUT = XXXXXXXXXXXXX [h] +----------------------+ <- Progress Bar...
  • Page 206 When the Bluetooth test menu is displayed, press T to select the test and press Enter in the test machine. The following message will appear: ----------------------------------------------------------------------------- Bluetooth Subsystem T&D for PCSE(CS-Air) VerX.XX Copyright (C) by TOSHIBA Co. ----------------------------------------------------------------------------- +------------------+ Tester...
  • Page 207 3 Tests and Diagnostics If the target machine has any problem, the following message “INCOMPLETE” is displayed with the Error Code. ----------------------------------------------------------------------------- Bluetooth Subsystem T&D for PCSE(CS-Air) VerX.XX Copyright (C) by TOSHIBA Co. ----------------------------------------------------------------------------- +----------------------+ BD_ADDR of the DUT = XXXXXXXXXXXXX [h] +----------------------+...
  • Page 208 3 Tests and Diagnostics 3.31 Bluetooth Test program If the machine detects a malfunction, it indicates the error code as shown below. The error code begins with the least significant digit. Error code Table 3-7 Error code for Bluetooth test (BD_ADDR of the DUT) (1/2) Error code Meaning 0x01...
  • Page 209 3.31 Bluetooth Test program 3 Tests and Diagnostics Table 3-7 Error code for Bluetooth test (BD_ADDR of the DUT) (2/2) Error code Meaning 0x20 Unsupported LMP Parameter Value. 0x21 Role Change Not Allowed. 0x22 LMP Response Timeout. 0x23 LMP Error Transaction Collision. 0x24 LMP PDU Not Allowed.
  • Page 210 3 Tests and Diagnostics 3.31 Bluetooth Test program Table 3-8 Common Error code Error code Meaning BT Control Status is not “Disable”. 0x30 0x31 BT Control Status is not “Enable”. Power Status is not “OFF”. 0x32 Power Status is not “ON”. 0x33 USB I/F Status is not “Attach”.

  • Page 211: Setup

    3.32 SETUP 3 Tests and Diagnostics 3.32 SETUP 3.32.1 Function Description This program displays the current system setup information as listed below: 1. Memory 2. System Date/Time 3. Battery (a) Battery Save Mode (b) PCI Express Link ASPM (c) Enhanced C-States 4.
  • Page 212 3 Tests and Diagnostics 3.32 SETUP 11. Display (a) Power On Display (b) LCD Display Stretch (c) TV Type 12. Peripheral (a) Internal Pointing Device 13. Legacy Emulation (a) USB KB/Mouse Legacy Emulation (b) USB-FDD Legacy Emulation 14. PCI LAN 15.
  • Page 213 3.32 SETUP 3 Tests and Diagnostics 3.32.2 Accessing the SETUP Program While pressing ESC, turn on the power. Then press F1. The following display appears. QOSMIO F30 Maintenance Manual (960-555) [CONFIDENTIAL] 3-93...
  • Page 214 3 Tests and Diagnostics 3.32 SETUP 3-94 [CONFIDENTIAL] QOSMIO F30 Maintenance Manual (960-555)
  • Page 215 3.32 SETUP 3 Tests and Diagnostics Moving Within the SETUP Menu and Changing Values to move between the two columns. Press ↑ and ↓ to move between 1. Press items in a column. Press Fn+↑ (PgUp) and Fn + ↓ (PgDn) to move between the two pages.
  • Page 216 3 Tests and Diagnostics 3.32 SETUP SETUP Options The SETUP screen is divided into 15 functionally related groups. This section describes each group and its options. 1. Memory This group of options displays the computer’s memory. This field displays the total amount of memory installed and is automatically calculated by the computer.
  • Page 217 3.32 SETUP 3 Tests and Diagnostics NOTE: Display of the LCD Brightness will be changed in the condition below: (*1) Operating the battery (*2) Using the AC adapter User Setting Use this option to set the battery save parameters on the sub-window, BATTERY SAVE OPTIONS.
  • Page 218 3 Tests and Diagnostics 3.32 SETUP Battery optimized If the CPU becomes too hot, the processing speed is lowered. If the temperature is still too high, the fan turns on. When the CPU temperature falls to a normal range, the fan is turned off and the processing speed is increased.
  • Page 219 3.32 SETUP 3 Tests and Diagnostics 5. HDD Password This option registers, resets or changes the HDD password. (a) HDD Hard disk for setting the password is selected. When the second HDD is mounted, “Second HDD” can be selected. Built-in HDD The password is set to Built-in HDD.
  • Page 220 3 Tests and Diagnostics 3.32 SETUP 6. Boot Priority (a) Boot Priority Use this option to set the priority for booting of the computer and the priority for the HDD for booting. FDD→HDD→CD-ROM→LAN: The computer looks for bootable files in the following order: FDD, HDD, CD- ROM (*1) and LAN HDD→CD-ROM→LAN→FDD:...
  • Page 221 3.32 SETUP 3 Tests and Diagnostics Whether or not you need to configure the computer with these options depends primarily on the kind of software or peripherals you use. (a) Core-Multi Processing The Core Multi-Processing sets the CPU operating mode. The configuration for the Core Multi - Processing is carried out in the BIOS setup program.
  • Page 222 3 Tests and Diagnostics 3.32 SETUP (d) Virtualization Technology Virtualization Technology sets enable or disable of the Intel Virtualization Technology installed in the CPU. Intel Virtualization Technology is the technique that allows one machine to operate as multiple virtual machines. Enabled Enables Virtualization Technology.
  • Page 223 3.32 SETUP 3 Tests and Diagnostics NOTE: 1. Do not remove the AC adaptor and battery pack at the same time when you use this feature. If you do so, data saved by the resume function will be lost. You must also reset this option. 2.
  • Page 224 3 Tests and Diagnostics 3.32 SETUP 9. Drives I/O This option displays the address and interrupts level for hard disk drive and optical disk drive. It is for information only and cannot be changed. Built-in HDD Displays the setting of the HDD1 address. This cannot be changed.
  • Page 225 3.32 SETUP 3 Tests and Diagnostics 11. Display This group of options configures the computer’s display. (a) Power On Display This option is used to select the display when booting up. Auto-Selected Selects an external monitor if one is connected. Otherwise it selects the internal LCD.
  • Page 226 3 Tests and Diagnostics 3.32 SETUP 12. Peripheral Use this option to select the peripheral’s mode. (a) Internal Pointing Device This option enables or disables the touch pad Enabled Enables the touch pad. (Default) Disabled Disables the touch pad. 13. LEGACY EMULATION (a) USB KB/Mouse Legacy Emulation This option sets the Legacy support condition of the USB keyboard and the USB mouse.
  • Page 227 3.32 SETUP 3 Tests and Diagnostics 15. RAID ARRAY This option sets the RAID configuration. (a) Current State This option indicates the current hard disk condition. Content set in [Create State] is displayed, when booting BIOS setup next time. Built in HDD1 Displays RAID configuration level of the built-in HDD1.

  • Page 228: Thermal Radiation Control Test

    3 Tests and Diagnostics 3.33 Thermal Radiation Control Test 3.33 Thermal Radiation Control Test This thermal radiation control test checks the temperature of the CPU and GPU. To execute this test, use the diagnostics disk (Thermal radiation control) and follow the procedures below.

  • Page 229: Chapter 4 Replacement Procedures

    Chapter 4 Replacement Procedures [CONFIDENTIAL]...
  • Page 230 4 Replacement Procedures 4-ii [CONFIDENTIAL] QOSMIO F30 Maintenance Manual (960-555)
  • Page 231 4 Replacement Procedures Chapter 4 Contents Overview........................4-1 Battery pack ....................... 4-8 PC card/Bridge media ....................4-10 4.3.1 PC card ....................4-10 4.3.2 Bridge media ..................4-11 HDD......................... 4-12 Memory module....................... 4-16 Keyboard........................4-18 MDC ........................4-21 Wireless LAN card ....................4-23 Bluetooth module.....................
  • Page 232 4 Replacement Procedures 4.27 CPU fan/CPU heat sink/CPU .................. 4-61 4.28 GPU heat sink ......................4-65 4.29 North bridge heat sink....................4-67 4.30 PC card slot ......................4-68 4.31 LCD unit / FL inverter ..................... 4-70 4.32 LCD cable ........................ 4-77 4.33 Wireless LAN antennas/Bluetooth antenna .............
  • Page 233 4 Replacement Procedures Figures Figure 4-1 Removing the battery pack................. 4-8 Figure 4-2 Removing the battery ..................4-9 Figure 4-3 Removing the PC card ..................4-10 Figure 4-4 Removing the Bridge media................4-11 Figure 4-5 Removing the HDD-1 assembly ..............4-12 Figure 4-6 Removing the HDD-2 assembly ..............
  • Page 234 4 Replacement Procedures Figure 4-32 Removing the Jack board ................. 4-51 Figure 4-33 Removing the system board ................4-52 Figure 4-34 Removing the DC-IN jack ................4-53 Figure 4-35 Removing the speaker ..................4-54 Figure 4-36 Removing the modem jack................4-55 Figure 4-37 Removing the F jack ..................
  • Page 235 4 Replacement Procedures Figure 4-64 to 4-68 Replacing 15.4 inch Samsung fluorescent lamp......4-88 to 4-91 QOSMIO F30 Maintenance Manual (960-555) [CONFIDENTIAL] 4-vii...
  • Page 236 4 Replacement Procedures 4-viii [CONFIDENTIAL] QOSMIO F30 Maintenance Manual (960-555)

  • Page 237: Overview

    4.1 Overview 4 Replacement Procedures Overview This chapter describes the procedure for removing and replacing the field replaceable units (FRUs) in the PC. It may not be necessary to remove all the FRUs in order to replace one. The chart below provides a guide as to which other FRUs must be removed before a particular FRU can be removed.
  • Page 238 DANGER: 1. In the case of the battery, always use authentic parts or equivalent parts approved by Toshiba. Other batteries may have different specifications that are incompatible with the computer and may result in fire or explosion.
  • Page 239 4.1 Overview 4 Replacement Procedures Before You Begin Take note of the following points before starting work. Always remove the AC adapter and battery pack before commencing any of the procedures. The procedure for removing the battery pack is described in section “4.2 Battery Pack”. 1.
  • Page 240 4 Replacement Procedures 4.1 Overview Disassembly Procedure Three main types of cable connector are used. • Pressure plate connector • Spring connector • Normal pin connector When disconnecting a pressure plate connector, lift up the tag on one side of the plastic pressure plate on the connector and pull the cable out from the connector.
  • Page 241 4.1 Overview 4 Replacement Procedures Assembly Procedure After the computer has been disassembled and the part that caused the fault has been repaired or replaced, the computer must be reassembled. Take note of the following general points when assembling the computer. •...
  • Page 242 4 Replacement Procedures 4.1 Overview Screw Tightening Torque Use the following torque when tightening screws. CAUTION: Overtightening may damage screws or parts. Undertightening may allow screws to loosen (and possibly fall out) causing a short circuit or other damage. NOTE: To tighten screws quickly and accurately, an electric screwdriver is recommended.
  • Page 243 4.1 Overview 4 Replacement Procedures Screw Notation To make maintenance of the computer easier, markings of the kinds of the screws including the types and lengths of the screws are indicated on the computer body. Format: Screw shape + Screw length (mm) Screw shape B: Bind screw (BIND screw) F: Flat head bind screw (FLAT BIND)

  • Page 244: Battery Pack

    4 Replacement Procedures 4.2 Battery pack Battery pack Removing the battery pack The following describes the procedure for removing the battery pack (See Figure 4-1 and 4- CAUTION: Take care not to short circuit the terminals when removing the battery pack. Similarly, do not drop, knock, scratch, disassemble, twist, or bend the battery pack.
  • Page 245 Dispose always the used battery pack in accordance with the laws and ordinances of your local authority. Use only the batteries approved by Toshiba. NOTE: Check visually the battery terminals and clean off any dirt with a dry cloth.

  • Page 246: Pc Card/Bridge Media

    4 Replacement Procedures 4.3 PC card/Bridge media PC card/Bridge media 4.3.1 PC card Removing the PC card The following describes the procedure for removing the PC card (See Figure 4-3). CAUTION: Insert or remove the PC card in accordance with any instructions in their manual or the manuals of the computer system you are using.
  • Page 247 4.3 PC card/Bridge media 4 Replacement Procedures 4.3.2 Bridge media (SD Card/Memory Stick/xDPicture Card/MultiMedia card) Removing the Bridge media The following describes the procedure for removing the Bridge media (See Figure 4-4). CAUTION: Insert or remove a Bridge Media in accordance with any instructions in the each Bridge Media manual or the manuals of the computer system you are using.

  • Page 248: Hdd

    4 Replacement Procedures 4.4 HDD Removing the HDD The following describes the procedure for removing the HDD (See Figure 4-5 to 4-7). CAUTION: Take care not to press on the top or bottom of a HDD. Pressure may cause data loss or damage to the device. 1.
  • Page 249 4.4 HDD 4 Replacement Procedures 5. (When the HDD-2 is installed,) Loosen the screw (with e-ring) and remove the HDD-2 slot cover. 6. With holding the tab of the HDD-2 assembly, lift HDD-2 assembly straight up and away from the connector on the system board. HDD-2 slot cover Screw (with e-ring) HDD-2 assembly...
  • Page 250 4 Replacement Procedures 4.4 HDD 7. Remove the following screws and separate the HDD holder from the HDD assembly. • M3.0×4S ×4 S-THIN HEAD screw M3.0x4S S-THIN HEAD M3.0x4S S-THIN HEAD HDD holder Figure 4-7 Removing the HDD 4-14 [CONFIDENTIAL] QOSMIO F30 Maintenance Manual (960-555)
  • Page 251 4.4 HDD 4 Replacement Procedures Installing the HDD The following describes the procedure for installing the HDD (See Figure 4-5 to 4-7). 1. Install the HDD to the HDD holder and secure it with the following screws. • M3.0×4S ×4 S-THIN HEAD screw NOTE: Although they are 3mm head screws, screw torque must be set in 0.294 N·m (3.0Kgf·cm) for four screws securing the HDD holder.

  • Page 252: Memory Module

    4 Replacement Procedures 4.5 Memory module Memory module CAUTION: The power of the computer must be turned off when you remove the memory module. Removing the memory module with the power on damages the module or the computer itself. Do not touch memory module terminals. Any dirt on the terminals may cause memory access problems.
  • Page 253 4.5 Memory module 4 Replacement Procedures Installing the memory module Before installing the memory module, confirm that the computer is in boot mode. Then perform the following procedure (See Figure 4-8). 1. Insert the memory module firmly into the connector of the computer slantwise and press down it.

  • Page 254: Keyboard

    4 Replacement Procedures 4.6 Keyboard Keyboard Removing the keyboard The following describes the procedure for removing the keyboard (See Figure 4-9 and 4-10). CAUTION: As the keytop may fall out, when handling the keyboard always hold it by the frame and do not touch the keytop. 1.
  • Page 255 4.6 Keyboard 4 Replacement Procedures 4. Remove the following screw and keyboard support plate. • M2.5×8B ×1 FLAT BIND screw 5. Disconnect the keyboard cable from the connector CN3200 on the system board and remove the keyboard. M2.5x8B FLAT BIND Keyboard support plate Keyboard cable CN3200...

  • Page 256: Keyboard

    4 Replacement Procedures 4.6 Keyboard Installing the keyboard The following describes the procedure for installing the keyboard (See Figure 4-9 to 4-10). 1. Place the keyboard on the palm rest with its face down. Connect the keyboard cable to the connector CN3200 on the system board. 2.

  • Page 257: Mdc

    4.7 MDC 4 Replacement Procedures Removing the MDC The following describes the procedure for removing the MDC (See Figure 4-11). 1. Remove the following screws securing the MDC. • M2.0×4B ×2 BIND screw 2. Pull the MDC straight up and disconnect the MDC from the connector CN3010 on the system board.
  • Page 258 4 Replacement Procedures 4.7 MDC Installing the MDC The following describes the procedure for installing the MDC (See Figure 4-11). 1. Connect the modem cable to the connector on the MDC. 2. Install the MDC and connect it to the connector CN3010 on the system board. CAUTION: Be sure to install the MDC straight down carefully fitting the connectors of the MDC and system board, or the connectors may be damaged.

  • Page 259: Wireless Lan Card

    4.8 Wireless LAN card 4 Replacement Procedures Wireless LAN card Removing the wireless LAN card The following describes the procedure for removing the wireless LAN card (See Figure 4-12). 1. Remove the following screw and wireless LAN card hold plate. •...
  • Page 260 4 Replacement Procedures 4.8 Wireless LAN card Installing the wireless LAN card The following describes the procedure for installing the wireless LAN card (See Figure 4-12). 1. Insert slantwise the wireless LAN card firmly into the connector CN2600 on the system board.

  • Page 261: Bluetooth Module

    4.9 Bluetooth module 4 Replacement Procedures Bluetooth module Removing the Bluetooth module The following describes the procedure for removing the Bluetooth module (See Figure 4-13). 1. Disconnect the Bluetooth antenna cable from the connector on the Bluetooth module. 2. Push the stopper in the direction of the arrow to unlatch and take out the Bluetooth module from the slot.
  • Page 262 4 Replacement Procedures 4.9 Bluetooth module Installing the Bluetooth module The following describes the procedure for installing the Bluetooth module (See Figure 4-13). 1. Connect the Bluetooth flat cable to the connector CN4400 on the system board. 2. Connect the Bluetooth flat cable to the connector on the Bluetooth module. 3.

  • Page 263: Cover Assembly

    4.10 Cover assembly 4 Replacement Procedures 4.10 Cover assembly Removing the Cover assembly The following describes the procedure for removing the cover assembly (See Figure 4-14 to 4-18). 1. Turn over the computer and disconnect the GPU fan cable from the connector CN8781 on the system board.
  • Page 264 4 Replacement Procedures 4.10 Cover assembly 4. Remove the following screws securing the cover assembly. • M2.5×4B ×3 (Described as "4" in the figure) FLAT BIND screw • M2.5×8B ×4 (Described as "8" in the figure) FLAT BIND screw • M2.5×16B ×10 (Described as "16"...
  • Page 265 4.10 Cover assembly 4 Replacement Procedures 5. Turn the computer face up and remove the LCD connector cover. 6. Disconnect the LCD cable from the connector CN5500 on the system board. LCD connector cover LCD cable (Connected to CN5500) Figure 4-16 Removing the cover assembly (3) QOSMIO F30 Maintenance Manual (960-555) [CONFIDENTIAL] 4-29...
  • Page 266 4 Replacement Procedures 4.10 Cover assembly 7. Disconnect the touch pad cable from the connector CN3201 on the system board. 8. Disconnect the volume cable from the connector CN3330 on the system board. 9. Disconnect the fingerprint sensor cable from the connector CN9530 on the system board.
  • Page 267 4.10 Cover assembly 4 Replacement Procedures 13. Remove the cover assembly while releasing the latches. Cover assembly Figure 4-18 Removing the cover assembly (5) QOSMIO F30 Maintenance Manual (960-555) [CONFIDENTIAL] 4-31...
  • Page 268 4 Replacement Procedures 4.10 Cover assembly Installing the cover assembly The following describes the procedure for installing the cover assembly (See Figure 4-14 to 4-18). 1. Install the cover assembly to the base while engaging latches. 2. Connect the LED cable to the connector CN9500 on the system board. 3.

  • Page 269: Touch Pad

    4.11 Touch pad 4 Replacement Procedures 4.11 Touch pad Removing the touch pad The following describes the procedure for removing the touch pad (See Figure 4-19 to 4-21). 1. Remove the following screw on the back side of the cover assembly. •...
  • Page 270 4 Replacement Procedures 4.11 Touch pad 3. Open the insulator A to which the double-sided tape is stuck and disconnect the touch pad cable from the TP board. 4. Turn up the insulator B and disconnect the button cable from the touch pad assembly.
  • Page 271 4.11 Touch pad 4 Replacement Procedures 6. Turn over the touch pad assembly and remove the following screw and TP board. • M1.8×3S ×1 S-THIN HEAD screw M1.8×3S S-THIN HEAD TP board Figure 4-21 Removing the TP board QOSMIO F30 Maintenance Manual (960-555) [CONFIDENTIAL] 4-35...
  • Page 272 4 Replacement Procedures 4.11 Touch pad Installing the touch pad The following describes the procedure for installing the touch pad (See Figure 4-19 to 4-21). 1. Install the TP board to the touch pad and secure it with the following screw. •...

  • Page 273: Led Board

    4.12 LED board 4 Replacement Procedures 4.12 LED board Removing the LED board The following describes the procedure for removing the sound board (See Figure 4-22). 1. Remove the following screw securing the LED board. • M2.5×4B ×1 FLAT BIND screw 2.
  • Page 274 4 Replacement Procedures 4.12 LED board Installing the LED board The following describes the procedure for installing the LED board (See Figure 4-22). 1. Connect the LED cable to the connector CN9510 on the LED board. 2. Install the LED board to the cover assembly. NOTE: Pass the LED cable through the hole of the cover assembly.

  • Page 275: Fingerprint Sensor Board

    4.13 Fingerprint sensor board 4 Replacement Procedures 4.13 Fingerprint sensor board Removing the Fingerprint sensor board The following describes the procedure for removing the fingerprint sensor board (See Figure 4-23). 1. Push down the latch and slide the fingerprint sensor holder in the direction of arrow in the following figure to remove it.
  • Page 276 4 Replacement Procedures 4.13 Fingerprint sensor board Installing the Fingerprint sensor board The following describes the procedure for installing fingerprint sensor board (See Figure 4- 23). 1. Connect the fingerprint sensor cable to the connector CN9540 on the fingerprint sensor board. 2.

  • Page 277: Volume Board

    4.14 Volume board 4 Replacement Procedures 4.14 Volume board Removing the Volume board The following describes the procedure for removing the volume board (See Figure 4-24). 1. Peel off the glass tape and remove the volume holder (with the volume board) from the cover assembly while expanding outward the projections of the volume holder.

  • Page 278: Switch Membrane

    4 Replacement Procedures 4.15 Switch membrane 4.15 Switch membrane Removing the Switch membrane The following describes the procedure for removing the switch membrane (See Figure 4-25 and 4-26). 1. Push the projections and remove the switch membrane assembly in the direction of the arrow in the following figure.
  • Page 279 4.15 Switch membrane 4 Replacement Procedures 2. Push the latch and slide the switch membrane in the direction of the arrow in the following figure to remove it from the membrane frame assembly. Switch membrane Membrane frame assembly Latch Figure 4-26 Removing the switch membrane (2) Installing the Switch board The following describes the procedure for installing the switch board (See Figure 4-25 and 4- 26).

  • Page 280: Wireless Communication Switch

    4 Replacement Procedures 4.16 Wireless communication switch 4.16 Wireless communication switch Removing the Wireless communication switch The following describes the procedure for removing the wireless communication switch. 1. Remove the wireless communication switch from the cover assembly by pushing it from the inside of the cover assembly.

  • Page 281: Optical Disk Drive

    4.17 Optical disk drive 4 Replacement Procedures 4.17 Optical disk drive CAUTION: Do not perform 4.17.2 “Ejecting the optical disk” except for the emergency ejection of optical disk inside ODD. 4.17.1 Replacing the optical disk drive Removing the optical disk drive The following describes the procedure for removing the optical disk drive (See Figure 4-27 and 4-28).
  • Page 282 4 Replacement Procedures 4.17 Optical disk drive 2. Remove the following screw securing the ODD side bracket and remove the ODD side bracket. • M2.0×3S ×1 S-THIN HEAD screw 3. Remove the following screws securing the ODD rear bracket. • M2.0×2.7B ×2 S-THIN HEAD screw 4.

  • Page 283: Ejecting The Optical Disk

    4.17 Optical disk drive 4 Replacement Procedures 4.17.2 Ejecting the optical disk CAUTION: The following procedure is emergency cope only when the optical disk inside ODD (here, refers DVD super multi drive to DVD) can not be ejected because of some failure. Disassembling the ODD drive assembly The following describes the procedure for ejecting the optical disk from the optical disk drive (See Figure 4-29).
  • Page 284 4 Replacement Procedures 4.17 Optical disk drive Assembling the ODD assembly The following describes the procedure for assembling the ODD assembly from the optical disk drive (See Figure 4-29). 1. Install the ODD cover to the ODD base assembly by sliding the hook into the slot of ODD base assembly.

  • Page 285: Rtc Battery

    4.18 RTC battery 4 Replacement Procedures 4.18 RTC battery Removing the RTC battery The following describes the procedure for removing the RTC battery (See Figure 4-30). 1. Disconnect the RTC battery cable from the connector CN9990 on the system board. 2.

  • Page 286: Internal Microphone

    4 Replacement Procedures 4.19 Internal microphone 4.19 Internal microphone Removing the Internal microphone The following describes the procedure for removing the internal microphone (See Figure 4- 31). 1. Peel off the glass tape. 2. Disconnect the microphone cable from the connector CN6050 on the jack board and remove the internal microphone from the microphone holder.

  • Page 287: Jack Board

    4.20 Jack board 4 Replacement Procedures 4.20 Jack board Removing the Jack board The following describes the procedure for removing the Jack board (See Figure 4-32). 1. Disconnect the analog TV turner cable from the connector CN9614 on the Jack board.

  • Page 288: System Board/Dc-In Jack

    4 Replacement Procedures 4.21 System board/DC-IN jack 4.21 System board/DC-IN jack CAUTION: 1. When handling the system board, always hold by the edges. Do not touch the printed circuit face. 2. If replacing with a new system board, execute the subtest01 Initial configuration in section 3.4 “Setting of the hardware configuration”.
  • Page 289 4.21 System board/DC-IN jack 4 Replacement Procedures 4. Remove the DC-IN jack from the connector CN8800 on the system board. DC-IN jack CN8800 (Back of the system board) Figure 4-34 Removing the DC-IN jack Installing the system board/DC-IN jack The following describes the procedure for installing the system board/DC-IN jack (See Figure 4-33 and 4-34).

  • Page 290: Speaker

    4 Replacement Procedures 4.22 Speaker 4.22 Speaker Removing the speaker The following describes the procedure for removing the speaker (See Figure 4-35). 1. Take out the analog TV tuner cable from the slot. 2. Peel off five glass tapes and remove the speakers from the slot of the base assembly. Speaker Analog TV tuner cable Glass tape...

  • Page 291: Modem Jack/F Jack

    4.23 Modem jack/F jack 4 Replacement Procedures 4.23 Modem jack/F jack Removing the Modem jack/F jack The following describes the procedure for removing the modem jack/F jack (See Figure 4-36 and 4-37). 1. Take out the modem jack from the slot. Modem jack Figure 4-36 Removing the modem jack QOSMIO F30 Maintenance Manual (960-555)
  • Page 292 4 Replacement Procedures 4.23 Modem jack/F jack 2. Push the F jack in the direction of arrow in the following figure and take it out from the slot. 3. Disconnect the TV antenna cable from the F jack. TV antenna cable F jack Figure 4-37 Removing the F jack Installing the Modem jack/F jack...

  • Page 293: Gpu Fan

    4.24 GPU Fan 4 Replacement Procedures 4.24 GPU Fan Removing the GPU fan The following describes the procedure for removing the GPU fan (See Figure 4-38). 1. Remove the GPU fan from the slot of the base assembly. GPU fan Figure 4-38 Removing the GPU fan Installing the GPU fan The following describes the procedure for installing the GPU fan (See Figure 4-38).

  • Page 294: Battery Lock/Battery Latch

    4 Replacement Procedures 4.25 Battery lock/Battery latch 4.25 Battery lock/Battery latch Removing the Battery lock/Battery latch The following describes the procedure for removing the battery lock/battery latch (See Figure 4-39). 1. Remove the battery lock/latch assembly from the slot. 2. While unlatching the latches, separate the battery lock, battery latch and knob. NOTE: When removing the battery latch, be careful not to lose the spring.
  • Page 295 4.25 Battery lock/Battery latch 4 Replacement Procedures Installing the Battery lock/Battery latch The following describes the procedure for installing the battery lock/battery latch (See Figure 4-39). 1. Install the battery latch and knob to the battery lock. NOTE: When installing the battery latch, make sure that the spring is in correct position. 2.

  • Page 296: Analog Tv Tuner

    4 Replacement Procedures 4.26 Analog TV tuner 4.26 Analog TV tuner Removing the Analog TV tuner The following describes the procedure for removing the analog TV tuner (See Figure 4-40). 1. Remove the following screw securing the analog TV tuner. •...

  • Page 297: Cpu Fan/Cpu Heat Sink/Cpu

    4.27 CPU fan/CPU heat sink/CPU 4 Replacement Procedures 4.27 CPU fan/CPU heat sink/CPU Removing the CPU fan/CPU heat sink/CPU The following describes the procedure for removing the CPU fan/CPU heat sink/CPU (See Figure 4-41 to 4-43). 1. Remove the following screws securing the CPU holder. •...
  • Page 298 4 Replacement Procedures 4.27 CPU fan/CPU heat sink/CPU 4. Remove the following screw and separate the CPU fan and CPU heat sink. • M2.0×4B ×1 BIND screw CPU fan M2.0x4B BIND CPU heat sink Figure 4-42 Separating the CPU fan and CPU heat sink 5.
  • Page 299 4.27 CPU fan/CPU heat sink/CPU 4 Replacement Procedures Installing the CPU fan/CPU heat sink/CPU The following describes the procedure for installing the CPU fan/CPU heat sink/CPU (See Figure 4-41 to 4-45). 1. Check that the mark of the cam is in the unlocking position. 2.
  • Page 300 4 Replacement Procedures 4.27 CPU fan/CPU heat sink/CPU 4. If there is already silicon grease on the CPU, clean it with a cloth. Using a special applicator, apply silicon grease so that the CPU chip on the CPU is completely covered. NOTE: Apply the silicon grease enough to cover the chip surface using the special applicator.

  • Page 301: Gpu Heat Sink

    4.28 GPU heat sink 4 Replacement Procedures 4.28 GPU heat sink Removing the GPU heat sink The following describes the procedure for removing the GPU heat sink (See Figure 4-46). 1. Remove the following screws securing the GPU holder and GPU heat sink. •...
  • Page 302 4 Replacement Procedures 4.28 GPU heat sink Installing the GPU heat sink The following describes the procedure for installing the GPU heat sink (See Figure 4-46). 1. Install the GPU heat sink and GPU holder. NOTE: For details on applying the silicon grease, refer to Installing the CPU. 2.

  • Page 303: North Bridge Heat Sink

    4.29 North bridge heat sink 4 Replacement Procedures 4.29 North bridge heat sink Removing the North bridge heat sink The following describes the procedure for removing the north bridge heat sink (See Figure 4- 47). 1. Remove the following screws and north bridge heat sink from the system board. •...

  • Page 304: Pc Card Slot

    4 Replacement Procedures 4.30 PC card slot 4.30 PC card slot Removing the PC card slot The following describes the procedure for removing the PC card slot (See Figure 4-48). 1. Remove the following screws securing the PC card slot. •...
  • Page 305 4.30 PC card slot 4 Replacement Procedures Installing the PC card slot The following describes the procedure for installing the PC card slot (See Figure 4-48). 1. Install the PC card slot to the system board and secure it with the following screws. •...

  • Page 306: Lcd Unit/Fl Inverter

    4 Replacement Procedures 4.31 LCD unit/FL inverter 4.31 LCD unit/FL inverter CAUTION: When replacing a LCD, it is required that SVP parameter is set. Update with the latest EC/KBC as described in Appendix H “EC/KBC Rewrite Procedures”. Removing the LCD unit/FL inverter The following describes the procedure for removing the LCD unit and FL inverter (See Figure 4-49 to 4-54).
  • Page 307 4.31 LCD unit/FL inverter 4 Replacement Procedures 2. Peel off the mask seals and mask pads and remove the following screws securing the LCD mask. • M2.5×6B ×6 FLAT BIND screw 3. Insert your finger between the edge of the LCD mask and LCD and remove the LCD mask while releasing the latches.
  • Page 308 4 Replacement Procedures 4.31 LCD unit/FL inverter 4. Remove the following screw securing the FL inverter. • M2.0×6S ×1 BIND screw 5. Pull off one insulator from the FL inverter and take out the other one under the LCD unit. 6.
  • Page 309 4.31 LCD unit/FL inverter 4 Replacement Procedures 9. Remove the following screws securing the LCD unit. • M2.0×6S ×4 BIND screw M2.0x6S BIND M2.0x6S BIND Figure 4-52 Removing the LCD unit (1) QOSMIO F30 Maintenance Manual (960-555) [CONFIDENTIAL] 4-73...
  • Page 310 4 Replacement Procedures 4.31 LCD unit/FL inverter 10. With the bottom edge of the LCD unit on the display cover, lift up the top edge of the LCD unit. After peeling off the glass tape, disconnect the LCD cable from the connector on the back of the LCD.
  • Page 311 4.31 LCD unit/FL inverter 4 Replacement Procedures 12. Remove the following screws securing the LCD support and remove the LCD supports from the LCD unit. • M2.0×3S ×4 S-THIN HEAD screw M2.0x3S S-THIN HEAD LCD support M2.0x3S S-THIN HEAD Figure 4-54 Removing the LCD support QOSMIO F30 Maintenance Manual (960-555) [CONFIDENTIAL] 4-75...
  • Page 312 4 Replacement Procedures 4.31 LCD unit/FL inverter Installing the LCD unit/FL Inverter The following describes the procedure for installing the LCD unit and FL inverter (See Figure 4-49 to 4-54). 1. Install the LCD support to the LCD unit and secure them with the following screws. •...

  • Page 313: Lcd Cable

    4.32 LCD cable 4 Replacement Procedures 4.32 LCD cable Removing the LCD cable The following describes the procedure for removing LCD cable (See Figure 4-55 to 4-57). 1. Peel off the insulator and remove the harness hold plate while unlatching. Insulator LCD cable Harness hold plate...
  • Page 314 4 Replacement Procedures 4.32 LCD cable 2. Remove the following screw securing the LCD hold plate and remove the LCD hold plate from the cover assembly. • M2.5×6S ×1 Tapping screw M2.5x6S Tapping LCD hold plate Figure 4-56 Removing the LCD hold plate 4-78 [CONFIDENTIAL] QOSMIO F30 Maintenance Manual (960-555)
  • Page 315 4.32 LCD cable 4 Replacement Procedures 3. Pass the LCD cable through the hole of the cover assembly to remove it. LCD cable Figure 4-57 Removing the LCD cable Installing the LCD cable The following describes the procedure for installing the LCD cable (See Figure 4-55 to 4-57). 1.

  • Page 316: Wireless Lan Antennas/Bluetooth Antenna

    4 Replacement Procedures 4.33 Wireless LAN antenna/Bluetooth antenna 4.33 Wireless LAN antenna/Bluetooth antenna Removing the wireless LAN antenna/Bluetooth antenna The following describes the procedure for removing the wireless LAN antennas/Bluetooth antenna (See Figure 4-58 and 4-59). 1. Peel off the acetate tape and draw out the wireless LAN antenna cable and Bluetooth antenna cable.
  • Page 317 4.33 Wireless LAN antenna/Bluetooth antenna 4 Replacement Procedures 2. Peel off the acetate tapes fixing the wireless LAN antenna cables and Bluetooth antenna cable and turn up insulator. 3. Peeling off the wireless LAN antennas and Bluetooth antenna from the display rear cover and remove the antennas from the display assembly.

  • Page 318: Latch Assembly

    4 Replacement Procedures 4.34 Latch assembly 4.34 Latch assembly Removing the Latch assembly The following describes the procedure for removing the latch assembly (See Figure 4-60). 1. Remove the LCD latch knob while releasing latches. 2. Remove the LCD latch hook from the slot. CAUTION: When removing the LCD latch hook, do not lose the spring.

  • Page 319: Display Rear Cover

    4.35 Display rear cover 4 Replacement Procedures 4.35 Display rear cover Removing the display rear cover The following describes the procedure for removing the display rear cover (See Figure 4-61 and 4-62). 1. Remove the following screws securing the display rear cover. •...
  • Page 320 4 Replacement Procedures 4.35 Display rear cover 2. Incline the cover assembly a little as shown in the following figure and remove it from the display rear cover. Cover assembly Display rear cover Figure 4-62 Removing the display rear cover (2) Installing the display rear cover The following describes the procedure for installing the display rear cover (See Figure 4-61 and 4-62).

  • Page 321: Hinge

    4.36 Hinge 4 Replacement Procedures 4.36 Hinge Removing the hinge The following describes the procedure for removing the hinge (See Figure 4-63). 1. Remove the following screw securing the hinge (L). • M2.5×6S ×1 Tapping screw 2. Push down the latch and remove the hinge (L) by sliding it to the right. 3.
  • Page 322 4 Replacement Procedures 4.36 Hinge Installing the hinge The following describes the procedure for installing the hinge (See Figure 4-63). 1. Install the hinge (R) to the cover assembly and secure it with the following screw. • M2.5×6S ×1 Tapping screw 2.

  • Page 323: Fluorescent Lamp

    4.37 Fluorescent Lamp 4 Replacement Procedures 4.37 Fluorescent lamp This system uses LCD module from the following supplier. Type Part No. Supplier Section 15.4 inch G33C0002S110 Samsung 4.37.1 G33C0002X110 Samsung NOTE: - When working with a LCD module, always use a flat, grounded table. - Handle the backlight unit in the environment without dust, such as on the clean bench.

  • Page 324: Replacing The 15.4-Inch Samsung Fluorescent Lamp

    4 Replacement Procedures 4.37 Fluorescent Lamp 4.37.1 Replacing the 15.4-inch Samsung Fluorescent lamp CAUTION: When you replace the fluorescent lamp, wear finger covers or gloves to avoid contaminating or damaging the LCD module. Be careful not to let dust or other foreign substances into the LCD module. Disassembling the 15.4-inch Samsung Fluorescent lamp To disassemble the 15.4-inch WXGA Samsung Fluorescent Lamp, follow the steps below and refer to Figure 4-64 to 4-68.
  • Page 325 4.37 Fluorescent Lamp 4 Replacement Procedures 2. Remove white tapes stuck on the right and left sides. Figure 4-65 Replacing Samsung fluorescent lamp (WXGA) (2) 3. Remove the lamp wire tape and the aluminum tape stuck on the bottom. Figure 4-66 Replacing Samsung fluorescent lamp (WXGA) (3) QOSMIO F30 Maintenance Manual (960-555) [CONFIDENTIAL] 4-89...
  • Page 326 4 Replacement Procedures 4.37 Fluorescent Lamp 4. Unlatch the hooks on the bottom first and then the hooks on the right and left sides to remove the top chassis from the mold frame. Figure 4-67 Replacing Samsung fluorescent lamp (WXGA) (4) 4-90 [CONFIDENTIAL] QOSMIO F30 Maintenance Manual (960-555)
  • Page 327 4.37 Fluorescent Lamp 4 Replacement Procedures 5. Remove the panel assembly from the backlight unit. CAUTION: Handle with care not to damage the COF of S/D and G/D ICs. Figure 4-68 Replacing Samsung fluorescent lamp (WXGA) (5) Assembling the 15.4-inch (W-XGA) Samsung fluorescent lamp The assembly procedure is the reverse of the above disassembly procedure.
  • Page 328 4 Replacement Procedures 4.37 Fluorescent Lamp 4-92 [CONFIDENTIAL] QOSMIO F30 Maintenance Manual (960-555)

  • Page 329: Appendices

    Appendices [CONFIDENTIAL]...
  • Page 330 Appendices App-ii [CONFIDENTIAL] QOSMIO F30 Maintenance Manual (960-555)

  • Page 331: Appendix A Handling The Lcd Module

    Appendices Appendix Contents Appendix A Handling the LCD Module................. A-1 Appendix B Board Layout....................B-1 System board (FUHSY*) Front View............B-1 System board (FUHSY*) Back View ............B-3 BC board (FUHBC*) ..................B-5 JK board (FUHJK*) ..................B-6 LE board (FUHLE*) ..................B-7 TP board (FUHTP*) ..................
  • Page 332 Appendices C.17 CN4400 Bluetooth I/F connector (20-pin)..........C-18 C.18 CN4610 USB I/F connector Port5/Port7 (8-pin) ........C-19 C.19 CN4611 USB I/F connector Port0/Port4 (8-pin) ........C-19 C.20 CN5500 LCD I/F connector (40-pin) ............C-20 C.21 CN5080 RGB I/F connector (15-pin) ............C-21 C.22 CN5501 S-video OUT connector (4-pin) ..........

  • Page 333: Appendix E Key Layout

    Appendix H EC/KBC Rewrite Procedures ..............H-1 Appendix I Reliability.......................I-1 Appendix J Maintenance of TOSHIBA RAID............... J-1 Outline of Maintenance (Repair) of TOSHIBA RAID........J-1 Analysis and handling by Drive Log ..............J-2 Operation of Independent utility..............J-8 QOSMIO F30 Maintenance Manual (960-555) [CONFIDENTIAL]...
  • Page 334 Figure F-1 RGB Monitor ID Wraparound connector (15PIN to 15PIN)......F-1 Figure F-2 LAN loopback connector................F-1 Figure J-1 Flowchart of repairing TOSHIBA RAID............J-1 Figure J-2 Flowchart of Analysis and handling by Drive Log .........J-2 Figure J-3 Drive Log ......................J-8 Figure J-4 Tree of menu of Independent Utility.............J-13...
  • Page 335 Appendices Tables Table B-1 System board IC and connectors (front) ............B-2 Table B-2 System board ICs and connectors (back)............B-4 Table B-3 BC board connectors..................B-5 Table B-4 JK board connectors..................B-6 Table B-5 LE board connector..................B-7 Table B-6 TP board connectors ..................
  • Page 336 Appendices Table C-23 D-video I/F connector (14-pin)..............C-21 Table C-24 Speaker connector (4-pin)................C-22 Table C-25 DC IN connector (4-pin)................C-22 Table C-26 Battery connector (10-pin)................C-22 Table C-27 RTC battery connector (3-pin)..............C-22 Table C-28 CPU FAN connector (4-pin)............... C-23 Table C-29 VGA FAN connector (4-pin) ..............
  • Page 337 Appendices Table D-2 Scan codes with left shift key ............... D-5 Table D-3 Scan codes with Numlock mode..............D-6 Table D-4 Scan codes with Fn key................. D-6 Table D-5 Scan codes in overlay mode................D-7 Table D-6 No. 124 key scan code .................. D-7 Table D-7 No.
  • Page 338 Appendices App-x [CONFIDENTIAL] QOSMIO F30 Maintenance Manual (960-555)

  • Page 339: Appendix A Handling The Lcd Module

    Appendix A Handling the LCD Module Appendices Appendix A Appendix A Handling the LCD Module Precautions for handling the LCD module The LCD module can be easily damaged during assembly or disassembly. Observe the following precautions when handling the LCD module: 1.
  • Page 340 Appendices Appendix A Handling the LCD Module 3. If the panel’s surface gets dirty, wipe it with cotton or a soft cloth. If it is still dirty, try breathing on the surface to create a light condensate and wipe it again. If the surface is very dirty, we recommend a CRT cleaning agent.
  • Page 341 Appendix A Handling the LCD Module Appendices 5. Glass is used in the panel, so be careful not to drop it or let it strike a hard object, which could cause breakage or cracks. 6. CMOS-LSI circuits are used in the module, so guard against damage from electrostatic discharge.
  • Page 342 Appendices Appendix A Handling the LCD Module 7. Do not expose the module to direct sunlight or strong ultraviolet rays for long periods. 8. Do not store the module at temperatures below specifications. Cold can cause the liquid crystals to freeze, lose their elasticity or otherwise suffer damage. 9.
  • Page 343 Appendix A Handling the LCD Module Appendices 10. If you transport the module, do not use packing material that contains epoxy resin (amine) or silicon glue (alcohol or oxide). These materials can release gas that can damage the panel’s polarization. QOSMIO F30 Maintenance Manual (960-555) [CONFIDENTIAL]...
  • Page 344 Appendices Appendix A Handling the LCD Module [CONFIDENTIAL] QOSMIO F30 Maintenance Manual (960-555)

  • Page 345: Appendix B Board Layout

    Appendix B Board Layout Appendices Appendix B Appendix B Board Layout B.1 System board (FUHSY*) Front View Figure B-1 System board layout (front) QOSMIO F30 Maintenance Manual (960-555) [CONFIDENTIAL]...
  • Page 346 Appendices Appendix B Board Layout Table B-1 System board connectors (front) Number Name IS2101 Bridge media slot CN6170 Internal speaker connector CN6500 JK board I/F connecter CN9530 FS board I/F connector CN9500 LE board I/F connecter CN9650 SW board I/F connecter CN2600 Wireless LAN card I/F connector CN3490...

  • Page 347: System Board (Fuhsy*) Back View

    Appendix B Board Layout Appendices B.2 System board (FUHSY*) Back View Figure B-2 System board layout (back) QOSMIO F30 Maintenance Manual (960-555) [CONFIDENTIAL]...
  • Page 348 Appendices Appendix B Board Layout Table B-2 System board ICs and connectors (back) Number Name CN1400 Memory A I/F connector CN1410 Memory B I/F connector CN1850 HDD-1 I/F connector CN5080 RGB I/F connector CN5502 D-Video connector CN5501 S-Video connector CN1810 ODD connector CN2110 PC card I/F connector...

  • Page 349: Bc Board (Fuhbc

    Appendix B Board Layout Appendices B.3 BC board (FUHBC*) <Front layout> <Back layout> Figure B-3 BC board layout Table B-3 BC board connectors Number Name CN2461 System board I/F connector IS2460 B-CAS card connector QOSMIO F30 Maintenance Manual (960-555) [CONFIDENTIAL]...

  • Page 350: Jk Board (Fuhjk

    Appendices Appendix B Board Layout B.4 JK board (FUHJK*) <Front layout> <Back layout> Figure B-4 JK board layout Table B-4 JK board connectors Number Name CN6510 System board I/F connector CN6050 Internal microphone connector J6051 External microphone connector DS6320 Headphone connector J6912 TV-in connector [CONFIDENTIAL]...

  • Page 351: Le Board (Fuhle

    Appendix B Board Layout Appendices B.5 LE board (FUHLE*) <Front layout> <Back layout> Figure B-5 LE board layout Table B-5 LE board connector Number Name CN9510 System board I/F connector QOSMIO F30 Maintenance Manual (960-555) [CONFIDENTIAL]...

  • Page 352: Tp Board (Fuhtp

    Appendices Appendix B Board Layout B.6 TP board (FUHTP*) <Front layout> <Back layout> Figure B-6 TP board layout Table B-6 TP board connectors Number Name CN3250 System board I/F port CN3251 Touch pad I/F port [CONFIDENTIAL] QOSMIO F30 Maintenance Manual (960-555)

  • Page 353: Fs Board (Fuhfs

    Appendix B Board Layout Appendices B.7 FS board (FUHFS*) <Front layout> <Back layout> Figure B-7 FS board layout Table B-7 FS board connector Number Name CN9540 System board I/F connector QOSMIO F30 Maintenance Manual (960-555) [CONFIDENTIAL]...
  • Page 354 Appendices Appendix B Board Layout B-10 [CONFIDENTIAL] QOSMIO F30 Maintenance Manual (960-555)

  • Page 355: Appendix C Pin Assignment

    Appendix C Pin Assignments Appendices Appendix C Appendix C Pin Assignment System board (FUHSY*) C.1 CN1410 Memory B Connector (200-pin) Table C-1 Memory B connector (200-pin) (1/3) PIN No. Signal name PIN No. Signal name MR0R9-B0V BDQ01-B1P BDQ07-B1P BDQ04-B1P BDQ06-B1P BDM0-B1P BDQS0-B1N BDQS0-B1P...
  • Page 356 Appendices Appendix C Pin Assignments Table C-1 Memory B connector (200-pin) (2/3) PIN No. Signal name PIN No. Signal name BDQ29-B1P BDQ25-B1P BDQ28-B1P BDQ24-B1P BDM3-B1P BDQS3-B1N N.C. BDQS3-B1P BDQ26-B1P BDQ30-B1P BDQ27-B1P BDQ31-B1P MCKE2-B1P MCKE3-B1P 1R8-B1V 1R8-B1V N.C. BBS2-B1P 1R8-B1V 1R8-B1V BMA12-B1P BMA11-B1P BMA09-B1P...
  • Page 357 Appendix C Pin Assignments Appendices Table C-1 Memory B connector (200-pin) (3/3) PIN No. Signal name PIN No. Signal name BDQS4-B1P BDQ38-B1P BDQ34-B1P BDQ39-B1P BDQ35-B1P BDQ44-B1P BDQ40-B1P BDQ45-B1P BDQ41-B1P BDQS5-B1N BMD5-B1P BDQS5-B1P BDQ47-B1P BDQ46-B1P BDQ42-B1P BDQ43-B1P BDQ48-B1P BDQ53-B1N BDQ52-B1P BDQ49-B1N N.C.

  • Page 358: Cn1400 Memory A Connector (200-Pin

    Appendices Appendix C Pin Assignments C.2 CN1400 Memory A connector (200-pin) Table C-2 Memory A connector (200-pin) (1/3) PIN No. Signal name PIN No. Signal name MR0R9-B0V ADQ04-B1P ADQ07-B1P ADQ06-B1P ADQ06-B1P ADM0-B1P ADQS0-B1N ADQS0-B1P ADQ05-B1P ADQ01-B1P ADQ03-B1P ADQ02-B1P ADQ12-B1P ADQ13-B1P ADQ14-B1P ADQ08-B1P ADM1-B1P...
  • Page 359 Appendix C Pin Assignments Appendices Table C-2 Memory A connector (200-pin) (2/3) PIN No. Signal name PIN No. Signal name ADQ28-B1P ADQ24-B1P ADM3-B1P ADQS3-B1N N.C. ADQS3-B1P ADQ30-B1P ADQ27-B1P ADQ26-B1P ADQ31-B1P MCKE0-B1P MCKE1-B1P 1R8-B1V 1R8-B1V N.C. ABS2-B1P 1R8-B1V 1R8-B1V AMA12-B1P AMA11-B1P VMA09-B1P AMA07-B1P VMA08-B1P...
  • Page 360 Appendices Appendix C Pin Assignments Table C-2 Memory A connector (200-pin) (3/3) PIN No. Signal name PIN No. Signal name ADQS4-B1P ADQ35-B1P ADQ39-B1P ADQ32-B1P ADQ38-B1P ADQ44-B1P ADQ40-B1P ADQ41-B1P ADQ45-B1P ADQS5-B1N AMD5-B1P ADQS5-B1P ADQ42-B1P ADQ46-B1P ADQ43-B1P ADQ47-B1P ADQ48-B1P ADQ52-B1N ADQ49-B1P ADQ53-B1N N.C.

  • Page 361: Cn1810 Odd I/F Connector (50-Pin

    Appendix C Pin Assignments Appendices C.3 CN1810 ODD I/F connector (50-pin) Table C-3 ODD I/F connector (50-pin) PIN No. Signal name PIN No. Signal name (PLTRS1+RST1DB) PDD08-P3P PDD07-P3P PDD09-P3P PDD06-P3P PDD10-P3P PDD05-P3P PDD11-P3P PDD04-P3P PDD12-P3P PDD03-P3P PDD13-P3P PDD02-P3P PDD14-P3P PDD01-P3P PDD15-P3P PDD00-P3P PDDREQ-P3P...

  • Page 362: Cn1850 1St Hdd I/F Connector (22-Pin

    Appendices Appendix C Pin Assignments C.4 CN1850 1st HDD I/F connector (22-pin) Table C-4 1st HDD I/F connector (22-pin) PIN No. Signal name PIN No. Signal name ZSATT0-P1P ZSATT0-P1N ZSATR0-P1N ZSATR0-P1P C.5 CN1860 2nd HDD I/F connector (22-pin) Table C-5 2nd HDD I/F connector (22-pin) PIN No.

  • Page 363: Cn2110 Pc Card I/F Connector (150-Pin

    Appendix C Pin Assignments Appendices C.6 CN2110 PC card I/F connector (150-pin) Table C-6 PC card I/F connector (150-pin) (1/3) PIN No. Signal name PIN No. Signal name ZUSBEX3-E3N ZUSBEX-E3P CPUSB-E3N N.C (Reserve) NC (Reserve) NC (Reserve) (CRD-E3V) (CRD-E3V) CRD1R5-P1V CRD1R5-P1V CRD1R5-P1V PEWAKE-S3N...
  • Page 364 Appendices Appendix C Pin Assignments Table C-6 PC card I/F connector (150-pin) (2/3) PIN No. Signal name PIN No. Signal name ACCD1-P3N ACAD00-PYP ACAD02-PYP ACAD01-PYP ACAD04-PYP ACAD03-PYP ACAD06-PYP ACAD05-PYP ACD14-PYP ACAD07-PYP ACAD08-PYP ACCBE0-PYN ACAD10-PYP ACAD09-PYP ACVS1-P3P ACAD11-PYP ACAD13-PYP ACAD12-PYP ACAD15-PYP ACAD14-PYP ACAD16-PYP ACCBE1-PYN...
  • Page 365 Appendix C Pin Assignments Appendices Table C-6 PC card I/F connector (150-pin) (3/3) PIN No. Signal name PIN No. Signal name ACCBE3-PYN ACAD25-PYP ACAUDI-PYP ACAD26-PYP ACSTSC-PYP ACAD27-PYP ACAD28-PYP ACAD29-PYP ACAD30-PYP ACD02-PYP ACAD31-PYP ACCLKR-PYN ACCD2-P3N QOSMIO F30 Maintenance Manual (960-555) [CONFIDENTIAL] C-11...

  • Page 366: Is2101 Bridge Media I/F Connector (42-Pin

    Appendices Appendix C Pin Assignments C.7 IS2101 Bridge media I/F connector (42-pin) Table C-7 Bridge media I/F connector (42-pin) PIN No. Signal name PIN No. Signal name MSDAT2-P3P MSDAT3-P3P MSBS-P3P FM-P3V MSCLK-P3P MSDAT3-P3P MSCD-P3N MSDAT2-P3P MSSDI0-P3P MSDAT1-P3P MSBS-P3P FM-P3V MSCLK-P3P MSSDIO-P3P MSSDAT1-P3P FM-P3V...

  • Page 367: Cn2400 Ww Tuner I/F Connector (124-Pin

    Appendix C Pin Assignments Appendices C.8 CN2400 WW Tuner I/F connector (124-pin) Table C-8 WW Tuner I/F connector (124-pin) (1/2) PIN No. Signal name PIN No. Signal name MSDAT2-P3P MSDAT3-P3P MSBS-P3P FM-P3V MSCLK-P3P MSDAT3-P3P MSCD-P3N MSDAT2-P3P MSSDI0-P3P MSDAT1-P3P MSBS-P3P FM-P3V MSCLK-P3P MSSDIO-P3P MSSDAT1-P3P...
  • Page 368 Appendices Appendix C Pin Assignments Table C-8 WW Tuner I/F connector (124-pin) (2/2) PIN No. Signal name PIN No. Signal name T1-P3V PERR-P3N DEVSEL-P3N CBE1-P3N AD14-P3P AD15-P3P AD13-P3P AD12-P3P AD11-P3P AD10-P3P AD09-P3P AD08-P3P CBE0-P3N AD07-P3P T1-P3V T1-P3V AD06-P3P AD05-P3P AD04-P3P BCRST-P3N AD02-P3P AD03-P3P...

  • Page 369: Cn2450 Bc Board I/F Connector (8-Pin

    Appendix C Pin Assignments Appendices C.9 CN2450 BC board I/F connector (8-pin) Table C-9 BC board I/F connector (8-pin) PIN No. Signal name PIN No. Signal name BCAS-P5V BCIO-P5P BCRST-P3N XBCCLK-P3P BCCDET-P3N C.10 CN2600 Wireless LAN card I/F connector (52-pin) Table C-10 Wireless LAN card I/F connector (52-pin) (1/2) PIN No.

  • Page 370: Cn3010 Mdc I/F Connector (12-Pin

    Appendices Appendix C Pin Assignments Table C-10 Wireless LAN card I/F connector (52-pin) (2/2) PIN No. Signal name PIN No. Signal name C.11 CN3010 MDC I/F connector (12-pin) Table C-11 MDC I/F connector (12-pin) PIN No. Signal name PIN No. Signal name ACZOT1-P3P ACZSY1-P3P...

  • Page 371: Cn3200 Keyboard I/F Connector (34-Pin

    Appendix C Pin Assignments Appendices C.12 CN3200 Keyboard I/F connector (34-pin) Table C-12 Keyboard I/F connector (34-pin) PIN No. Signal name PIN No. Signal name NUMLED-P5N ARWLED-P5N CAPLED-P5N KBSC00-S3N KBSC01-S3N KBSC02-S3N KBSC03-S3N KBSC04-S3N KBSC05-S3N KBSC06-S3N KBRT00-S3N KBSC07-S3N KBSC08-S3N KBSC09-S3N KBRT01-S3N KBRT02-S3N KBRT03-S3N KBSC10-S3N...

  • Page 372: J4100 Network I/F Connector (12-Pin

    Appendices Appendix C Pin Assignments C.15 J4100 Network I/F connector (12-pin) Table C-15 Network I/F connector (12-pin) PIN No. Signal name PIN No. Signal name ZMDIOP-EYP ZMDION-EYN ZMDI1P-EYP ZMDI2P-EYP ZMDI2N-EYP ZMDI1N-EYP ZMDI3P-EYP ZMDI3N-EYP (LAN-E3V) LLINK-E3N (LAN-E3V) LACT-E3N C.16 CN4200 1394 I/F connector (4-pin) Table C-16 1394 I/F connector (4-pin) PIN No.

  • Page 373: Cn4611 Usb I/F Connector Port0/Port4 (8-Pin

    Appendix C Pin Assignments Appendices C.18 CN4610 USB I/F connector Port5/Port7 (8-pin) Table C-18 USB I/F connector Port5/Port7 (8-pin) PIN No. Signal name PIN No. Signal name USB0PS-E5V ZUSBP5-E3N ZUSBP5-E3P USB0PS-E5V ZUSBP7-E3N ZUSBP7-E3P C.19 CN4611 USB I/F connector Port0/Port4 (8-pin) Table C-19 USB I/F connector Port0/Port4 (8-pin) PIN No.

  • Page 374: Cn5500 Lcd I/F Connector (40-Pin

    Appendices Appendix C Pin Assignments C.20 CN5500 LCD I/F connector (40-pin) Table C-20 LCD I/F connector (40-pin) PIN No. Signal name PIN No. Signal name FL-P5V FL-P5V FL-P5V FL-P5V FL-P5V FL-P5V PNL-P3V PNL-P3V BRT0-P5P BRT1-P5P BRT2DA-S3P LCDSCL-P3P LCDSDA-P3N ZTXDA1-PYP ZTXDA1-PYN ZTXDA1-PYP ZTXDA1-PYN ZTXDA0-PYP...

  • Page 375: Cn5080 Rgb I/F Connector (15-Pin

    Appendix C Pin Assignments Appendices C.21 CN5080 RGB I/F connector (15-pin) Table C-21 RGB I/F connector (15-pin) PIN No. Signal name PIN No. Signal name SYSRED-PXP SYSGRN-PXP SYSBLU-PXP (P5V) CRTSDA-P5P (HSYNC+CRTEN) (AVSYNC-P3P) CRTSCL-P5P C.22 CN5501 S-video OUT connector (4-pin) Table C-22 S-video OUT connector (4-pin) PIN No.

  • Page 376: Cn6170 Speaker Connector (4-Pin

    Appendices Appendix C Pin Assignments C.24 CN6170 Speaker connector (4-pin) Table C-24 Speaker connector (4-pin) PIN No. Signal name PIN No. Signal name SPOTL-PXN SPOTL-PXP SPOTR-PXP SPOTR-PXN C.25 CN8800 DC IN connector (4-pin) Table C-25 DC IN connector (4-pin) PIN No. Signal name PIN No.

  • Page 377: Cn8771 Cpu Fan Connector (4-Pin

    Appendix C Pin Assignments Appendices C.28 CN8771 CPU FAN connector (4-pin) Table C-28 CPU FAN connector (4-pin) PIN No. Signal name PIN No. Signal name FANGO-P3P (FPWMO-S3P) C.29 CN8781 VGA FAN connector (4-pin) Table C-29 VGA FAN connector (4-pin) PIN No. Signal name PIN No.

  • Page 378: Cn9530 Fs Board I/F Connector (6-Pin

    Appendices Appendix C Pin Assignments C.31 CN9530 FS board I/F connector (6-pin) Table C-31 FS board I/F connector (6-pin) PIN No. Signal name PIN No. Signal name Power E3V FGSPON-P3V ZUSBFS-E3N ZUSBFS-E3P C.32 CN6500 JK board I/F connector (20-pin) Table C-32 JK board I/F connector (20-pin) PIN No.

  • Page 379: Cn9650 Sw Board I/F Connector (20-Pin

    Appendix C Pin Assignments Appendices C.33 CN9650 SW board I/F connector (20-pin) Table C-33 SW board I/F connector (20-pin) PIN No. Signal name PIN No. Signal name PNLOFF-S3N GNBTNE-S3N GNBTND-S3N GNBTNC-S3N GNBTNB-S3N GNBTNA-S3N KBSC16-S3N KBRT00-S3N KBRT01-S3N KBRT02-S3N KBRT03-S3N CDBTN-S3N TVBTN-S3N PWRSW-S3N QOSMIO F30 Maintenance Manual (960-555) [CONFIDENTIAL]...

  • Page 380: Jk Board (Fuhjk*)

    Appendices Appendix C Pin Assignments JK board (FUHJK*) C.34 CN6510 System board I/F connector (20-pin) Table C-34 System board I/F connector (20-pin) PIN No. Signal name PIN No. Signal name DOUT-P3P SPDJIN-P3N DETECT-P4N SPD3V-P3V A4R7-P4V A4R7-P4V SPKEN-P4N HEADR2-PXP A-GND HEADL2-PXP LININR-PXP A-GND LININL-PXP...

  • Page 381: Ds6320 Headphone Connector (9-Pin

    Appendix C Pin Assignments Appendices C.37 DS6320 Headphone connector (9-pin) Table C-37 Headphone connector (9-pin) PIN No. Signal name PIN No. Signal name (SPKEN-P4N) HEADL2-PXP HEADR2-PXP A-GND SPDJIN-P3N DOUT-P3P SPD3V-P3V C.38 CN9612 TV-in connector (5-pin) Table C-38 TV-in connector (5-pin) PIN No.

  • Page 382: Le Board (Fuhle*)

    Appendices Appendix C Pin Assignments LE board (FUHLE*) C.40 CN9510 System board I/F connector (20-pin) Table C-40 System board I/F connector (20-pin) PIN No. Signal name PIN No. Signal name RCIRRX-S5P BTLED-M5N LERNLE-S3P LERNRX-P5N LERNON-P5N FMLED-P5N BTSWON-S3N ESTLRD-S5N SATLED-S5N BAT1GR-S5N BAT1OR-S5N PWLEGR-S5N PWLEOR-S5N...

  • Page 383: Tp Board (Fuhtp*)

    Appendix C Pin Assignments Appendices TP board (FUHTP*) C.41 CN3250 System board I/F connector (4-pin) Table C-41 System board I/F connector (4-pin) PIN No. Signal name PIN No. Signal name IPDCLK-P5P IPDDAT-P6P C.42 CN3251 Touch pad I/F connector (12-pin) Table C-42 Touch pad I/F connector (12-pin) PIN No.
  • Page 384 Appendices Appendix C Pin Assignments SW board (FUHSW*) C.43 CN9660 System board I/F connector (20-pin) Table C-43 System board I/F connector (20-pin) PIN No. Signal name PIN No. Signal name PWRSW-S3N TVBTN-S3N CDBTN-S3N KBRT3-S3N KBRT2-S3N KBRT1-S3N KBRT0-S3N KBSC16-S3N IPDCLK-P5P GNBTNA-S3N GNBTNB-S3N GNBTNC-S3N GNBTND-S3N...

  • Page 385: Fs Board (Fuhfs*)

    Appendix C Pin Assignments Appendices FS board (FUHFS*) C.44 CN9540 System board I/F connector (6-pin) Table C-44 System board I/F connector (6-pin) PIN No. Signal name PIN No. Signal name Power P3V FGSPON-P3V ZUSBFS-E3N ZUSBFS-E3P QOSMIO F30 Maintenance Manual (960-555) [CONFIDENTIAL] C-31...
  • Page 386 Appendices Appendix C Pin Assignments C-32 [CONFIDENTIAL] QOSMIO F30 Maintenance Manual (960-555)

  • Page 387: Appendix D Keyboard Scan/Character Codes

    Appendix D Keyboard Scan/Character Codes Appendices Appendix. D Appendix D Keyboard Scan/Character Codes Scan Codes Table D-1 Scan codes (set 1 and set 2) (1/4) Code set 1 Code set 2 Keytop Note Make Break Make Break ‘ ~ 7 & BkSp QOSMIO F30 Maintenance Manual (960-555) [CONFIDENTIAL]...
  • Page 388 Appendices Appendix D Keyboard Scan/Character Codes Table D-1 Scan codes (set 1 and set 2) (2/4) Code set 1 Code set 2 Keytop Note Make Break Make Break Caps Lock ‘ “ Enter Shift (L) No.102 , < . > Shift (R) [CONFIDENTIAL] QOSMIO F30 Maintenance Manual (960-555)
  • Page 389 Appendix D Keyboard Scan/Character Codes Appendices Table D-1 Scan codes (set 1 and set 2) (3/4) Code set 1 Code set 2 Keytop Note Make Break Make Break Ctrl Alt (L) Space ALT (R) ← Home ↑ ↓ PgUp PgDn →...
  • Page 390 Appendices Appendix D Keyboard Scan/Character Codes Table D-1 Scan codes (set 1 and set 2) (4/4) Code set 1 Code set 2 Keytop Note Make Break Make Break PrintSc Pause — — — — Notes: 1. * Scan codes differ by mode. 2.
  • Page 391 Appendix D Keyboard Scan/Character Codes Appendices Table D-2 Scan codes with left Shift key Code set 1 Code set 2 Make Break Make Break E0 AA E0 35 E0 B5 E0 2A E0 F0 12 E0 4A E0 F0 4A E0 12 E0 AA E0 52 E0 D2 E0 2A E0 F0 12 E0 70 E0 F0 70 E0 12...
  • Page 392 Appendices Appendix D Keyboard Scan/Character Codes Table D-3 Scan codes in Numlock mode Code set 1 Code set 2 Make Break Make Break E0 2A E0 52 E0 D2 E0 AA E0 12 70 E0 F0 E0 F0 12 E0 2A E0 53 E0 D3 E0 AA E0 12 71 E0 F0 E0 F0 12...
  • Page 393 Appendix D Keyboard Scan/Character Codes Appendices Table D-5 Scan codes in overlay mode Code set 1 Code set 2 Keytop Make Break Make Break (–) Table D-6 No.124 key scan code Code set 1 Code set 2 Shift Make Break Make Break Prt Sc...
  • Page 394 Appendices Appendix D Keyboard Scan/Character Codes Table D-7 No.126 key scan code Shift Code set 1 Code set 2 Make Make Pause Common* E1 1D E1 F0 Ctrl* E0 46 7E E0 F0 *: This key generates only make codes. [CONFIDENTIAL] QOSMIO F30 Maintenance Manual (960-555)

  • Page 395: Appendix E Key Layout

    Appendix E Key Layout Appendices Appendix E Key Layout Appendix E Key Layout US Keyboard Figure E-1 US Keyboard layout UK Keyboard Figure E-2 UK Keyboard layout QOSMIO F30 Maintenance Manual (960-555) [CONFIDENTIAL]...
  • Page 396 Appendices Appendix E Key Layout [CONFIDENTIAL] QOSMIO F30 Maintenance Manual (960-555)

  • Page 397: Appendix F Wiring Diagrams

    Appendix F Wiring diagrams Appendices Appendix F Appendix F Wiring Diagrams RGB Monitor ID Wraparound connector (1) RED (2) GREEN GREEN (2) (3) BLUE BLUE (4) NC (5) GND (6) GND (7) GND (8) GND (9) 5V (10) GND (10) (11) NC (11) (12) SDA...
  • Page 398 Appendices Appendix F Wiring diagrams [CONFIDENTIAL] QOSMIO F30 Maintenance Manual (960-555)

  • Page 399: Appendix Gbios Rewrite Procedures

    Appendix G BIOS rewrite procedures Appendices Appendix G Appendix G BIOS Rewrite Procedures This Appendix explains how to rewrite the system BIOS program when you update the system BIOS. Tools To rewrite the BIOS, you need the following tool: BIOS/EC/KBC rewriting disk Rewriting the BIOS 1.
  • Page 400 Appendices Appendix G BIOS rewrite procedures [CONFIDENTIAL] QOSMIO F30 Maintenance Manual (960-555)

  • Page 401: Appendix Hec/Kbc Rewrite Procedures

    Appendix H EC/KBC rewrite procedures Appendices Appendix H Appendix H EC/KBC Rewrite Procedures This Appendix explains how to rewrite the EC/KBC system program when you update the EC/KBC system. It is necessary to rewrite the EC/KBC system program when the following changes are made. 1.
  • Page 402 Appendices Appendix H EC/KBC rewrite procedures [CONFIDENTIAL] QOSMIO F30 Maintenance Manual (960-555)

  • Page 403: Appendix I Reliability

    Appendix I Reliability Appendices Appendix I Reliability Appendix I Reliability The following table shows MTBF (Mean Time Between Failures) in maximum configuration. Table I-1 MTBF Component Time (hours) G73-HDD Model 7690 QOSMIO F30 Maintenance Manual (960-555) [CONFIDENTIAL]...
  • Page 404 Appendices Appendix I Reliability [CONFIDENTIAL] QOSMIO F30 Maintenance Manual (960-555)

  • Page 405: Appendix J Maintenance Of Toshiba Raid

    Appendix J Maintenance of TOSHIBA RAID Appendices Appendix J Appendix J Maintenance of TOSHIBA RAID J.1 Outline of Maintenance (Repair) of TOSHIBA RAID Follow the below procedures to repair TOSHIBA RAID Reception Is the RAID configured by two HDD?(*1) Identify the failed HDD (*2)

  • Page 406: Analysis And Handling By Drive Log

    Appendices Appendix J Maintenance of TOSHIBA RAI J.2 Analysis and handling by Drive Log Follow the below procedures to analyze. Boot the independent utility and check the Physical Drive status. Port 1 (1) Which port of HDD failed? Port 0...
  • Page 407 Appendix J Maintenance of TOSHIBA RAID Appendices How to identify the cause of failure (1) When “Fail” or “NODRIVE” is displayed. According to “Operation of Independent utility”, boot the independent utility to display the Drive Log. To identify the failure cause of Port 0, analyze the Drive Log of [REDUNDANT] side of Port 1.
  • Page 408 Appendices Appendix J Maintenance of TOSHIBA RAI 2. Analyze the detailed date of the message of right before of “xxx Error (IN)”, “xxx Error (OUT)” (for example, “DMA Error (IN)”, “DMA Error (OUT)”) right before the log of “Fail this drive” message and identify the cause.
  • Page 409 Appendix J Maintenance of TOSHIBA RAID Appendices Command：Indicates Command code caused an error. The following list indicates the command Table J-1 List of Command (1/2) Devices not Devices implementing implementing Command Protocol Command the PACKET the PACKET code Command Command...
  • Page 410 Appendices Appendix J Maintenance of TOSHIBA RAI Table J-1 List of Command (2/2) Devices not Devices implementing implementing Command Protocol Command the PACKET the PACKET code Command Command feature set feature set READ DMA WRITE DMA WRITE DMA QUEUED CFA WRITE MULTIPLE W/OUT ERASE...
  • Page 411 [PgDn] key. 2. If no message of “Fail this drive” message, it is judged that the second HDD is removed without the operation of removal by TOSHIBA RAID console and installed again. (3) How to change the status to OFF LINE Release the status of “Fail”, using the menu of [Force OFFLINE].

  • Page 412: Operation Of Independent Utility

    TOSHIBA RAID makes Drive Log redundant and stores it. The drive has own log and other drive’s log. In TOSHIBA RAID, the log of own drive is called “Own Log” and the redundant log of other drive’s drive is called “Redundant Log”. Each port has “Own Log” and “Redundant Log”.
  • Page 413 Appendix J Maintenance of TOSHIBA RAID Appendices J.3.2 How to operate the Independent Utility (1) Booting PC Connected the USB FDD to the PC to be repaired. Insert the FD storing the program of the Independent Utility in the FDD and boot the PC from the FD. The following display appears.
  • Page 414 Appendices Appendix J Maintenance of TOSHIBA RAI (2) Display of Logical/Physical Drive Logical Drive The status of RAID array is displayed in Logical Drive by array. The displayed items are follows. Table J-2 Displayed item in Logical Drive Explanation Status Displays the status of array.
  • Page 415 Appendix J Maintenance of TOSHIBA RAID Appendices Physical Drive In Physical Drive, the condition of RAID array is displayed by array. The following items are displayed. Table J-3 Items displayed in Physical Drive Explanation Port Displays the port number of Serial ATA connected to the drive.
  • Page 416 Appendices Appendix J Maintenance of TOSHIBA RAI (3) Explanation of Main Menu The Independent Utility has following Main Menu. Table J-4 Item of Main Menu displayed Explanation Create Array Builds RAID array. Start Rebuild Rebuilds RAID-1. While the rebuild is suspended, the message of “Resume Rebuild”...
  • Page 417 Appendix J Maintenance of TOSHIBA RAID Appendices The tree of Independent Menu is as follows. Figure J-4 Tree of menu of Independent Utility QOSMIO F30 Maintenance Manual (960-555) [CONFIDENTIAL] J-13...
  • Page 418 Appendices Appendix J Maintenance of TOSHIBA RAI Create Array This section explains how to select option and build array. The [Create Array] option can be selected only when there is a drive not assigned. To build array, follow the procedure below.
  • Page 419 Appendix J Maintenance of TOSHIBA RAID Appendices 6. Put the cursor on the “DONE” and press [Enter] key. Pressing “OK” in [Confirmation] store the change. CAUTION: When the array is initialized, the data of drive is lost. Start Rebuild Selecting of this option starts rebuilding. [Start Rebuild] is displayed only in the RAID- 1 condition of with “OFFLINE”...
  • Page 420 Appendices Appendix J Maintenance of TOSHIBA RAI 3. When [Rebuild Range] menu is displayed, the range to be rebuilt is designated. When [Effective] is selected, rebuild limit becomes valid and it rebuilds up to the rebuild limit. When [Whole] is selected, it rebuilds maximum capacity of array.
  • Page 421 Appendix J Maintenance of TOSHIBA RAID Appendices 8. When completing the rebuild, press “OK” to return to the main menu of Independent Setup Utility. Resume Rebuild During being suspended,[Resume Rebuild] is displayed in [Main Menu]. To start rebuilding suspended, follow the procedure below.
  • Page 422 Appendices Appendix J Maintenance of TOSHIBA RAI 6. When completing the rebuild, press “OK” to return to the main menu of Independent Setup Utility. 7. When “Rebuild Limit” is set and [Rebuild Range] is set to [Whole], only [Finish] is can be selected after exceeding the Rebuild Limit. When [Finish] is selected and “OK”...
  • Page 423 Appendix J Maintenance of TOSHIBA RAID Appendices Check Media This option can check if there is an error in the HDD of array. The Check Media can be done only in RAID-1. To execute Check Media, follow the procedure below.
  • Page 424 Appendices Appendix J Maintenance of TOSHIBA RAI Modify Array This option changes the setting of array. Change Parameter Select [Change Parameter] in [Modify Array] menu. The following items can be set. Table J-6 Item of array Option Explanation Write Cache Displays the setting of drive write cache.
  • Page 425 Appendix J Maintenance of TOSHIBA RAID Appendices Change RAID Level To change RAID level, select [Modify Array] menu. When changing RAID-1 (Mirroring) to RAID-0 (Striping), refer “Changing RAID-1 to RAID-0”. When changing RAID-0 to RAID-1, refer “Changing RAID-0 to RAID-1”.
  • Page 426 Appendices Appendix J Maintenance of TOSHIBA RAI Delete Array Selects [Delete Array] of Setup Utility and delete array. Put the cursor on the array you want to delete and press [Enter] key. When [Confirmation] is displayed, select “OK” to store the setting.
  • Page 427 Appendix J Maintenance of TOSHIBA RAID Appendices Physical Drive Select [Physical Drive] in Setup Utility to set physical drive. View Drive Info. Select this option in [Physical Drive] to display information of physical drive. Select the drive that you want to display in [Physical Drive] at the lower of display and press [Enter] key.
  • Page 428 Appendices Appendix J Maintenance of TOSHIBA RAI View Drive Log Select this option in [Physical Drive] menu and select the drive that you want to display the log. At the beginning, the latest log is displayed. The 7,168 logs from the latest are recorded in detail.
  • Page 429 Appendix J Maintenance of TOSHIBA RAID Appendices Execute the following procedures to see the drive log in the independent utility. 1. Put on the cursor on [Physical Drive] in [Main Menu] and press [Enter] key. 2. Put on the cursor on [View Drive Log] and press [Enter] key.
  • Page 430 Appendices Appendix J Maintenance of TOSHIBA RAI The following is displayed. Table J-9 Content of Drive Log display Option Explanation Port Displays the port number of log displayed. Own/Redundant Displays if the displayed log is a log of own port (Own) or a copy of other port log (Redundant).
  • Page 431 Appendix J Maintenance of TOSHIBA RAID Appendices [View Drive Log] menu is as follows Table J-10 Content of View Drive Log menu Option Explanation Change Port Changes the display of the own log and redundant log. At the beginning, the Port-0’s own log and the redundant log are displayed.
  • Page 432 Appendices Appendix J Maintenance of TOSHIBA RAI Exit When this option is selected, the utility is finished. When [Confirmation] is displayed, select “OK”. J-28 [CONFIDENTIAL] QOSMIO F30 Maintenance Manual (960-555)

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