Lenovo 10B4 User Manual
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Lenovo 10B4 User Manual

Thinkcentre m73
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ThinkCentre M73
User Guide
Machine Types: 10B4, 10B5, 10B6, and 10B7

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Summary of Contents for Lenovo 10B4

  • Page 1 ThinkCentre M73 User Guide Machine Types: 10B4, 10B5, 10B6, and 10B7...
  • Page 2 “Important safety information” on page v and Appendix A “Notices” on page 125. Third Edition (June 2014) © Copyright Lenovo 2013, 2014. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.

  • Page 3: Table Of Contents

    Using passwords....An introduction to Lenovo programs ..Locations....
  • Page 4 ....Lenovo Web site ... . Enabling ErP LPS compliance mode ..
  • Page 5 Appendix C. WEEE and recycling Index....information ... . . © Copyright Lenovo 2013, 2014...
  • Page 6 ThinkCentre M73 User Guide...

  • Page 7: Important Safety Information

    Replacement parts approved for customer installation are referred to as Customer Replaceable Units, or CRUs. Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs. You must closely follow all instructions when installing or replacing parts.

  • Page 8: Power Cords And Power Adapters

    or CRU, do not open the static-protective package containing the part until the instructions direct you to install it. When you handle options or CRUs, or perform any work inside the computer, take the following precautions to avoid static-electricity damage: •...

  • Page 9: Plugs And Outlets

    Always turn off and unplug the computer before opening the cover. If possible, avoid operating your computer within two feet of high-traffic areas. If you must operate your computer in or near a high-traffic area, inspect and, if necessary, clean your computer more frequently. © Copyright Lenovo 2013, 2014...

  • Page 10: Operating Environment

    For your safety and to maintain optimum computer performance, always follow these basic precautions with your desktop computer: • Keep the cover closed whenever the computer is plugged in. • Regularly inspect the outside of the computer for dust accumulation. •...

  • Page 11: Power Supply Statement

    Do not spray any liquid detergent directly on the computer or use any detergent containing flammable material to clean the computer. Spray the detergent on a soft cloth and then wipe the computer surfaces. © Copyright Lenovo 2013, 2014...
  • Page 12 ThinkCentre M73 User Guide...

  • Page 13: Chapter 1. Product Overview

    Chapter 1. Product overview This chapter provides information about the computer features, specifications, software programs provided by Lenovo, and locations of connectors, components, parts on the system board, and internal drives. Features This section introduces the computer features. The information covers a variety of models.
  • Page 14 • Internal speaker (available on some models) Connectivity • 100/1000 Mbps integrated Ethernet controller • PCIE x1 Fax modem (some models) System management features • Ability to store power-on self-test (POST) hardware test results • Desktop Management Interface (DMI) Desktop Management Interface provides a common path for users to access information about all aspects of a computer, including processor type, installation date, attached printers and other peripherals, power sources, and maintenance history.
  • Page 15 Input/Output (I/O) features • 9-pin serial port (one standard and one optional) • One Ethernet connector • One DisplayPort connector • One VGA monitor connector • One Personal System/2 (PS/2) keyboard connector • One PS/2 mouse connector • Four Universal Serial Bus (USB) 2.0 connectors (two on the front panel and two on the rear panel) •...
  • Page 16 The operating system(s) listed here are being certified or tested for compatibility at the time this publication goes to press. Additional operating systems might be identified by Lenovo as compatible with your computer following the publication of this manual. This list is subject to change. To determine if an operating system has been certified or tested for compatibility, check the Web site of the operating system vendor.

  • Page 17: Specifications

    Control Panel. The icon name displayed in the search result or Control Panel might be different from the program name. You can find the program by its program name or icon name as shown in the Lenovo programs available on the Windows 7 operating system table.

  • Page 18: Accessing Lenovo Programs On The Windows 8 Or Windows 8.1 Operating System

    2. Locate the program by the program name or the icon name and then click the program to launch it. To access Lenovo programs from Control Panel, do the following: Note: Some Lenovo programs might not be displayed in Control Panel. To find these programs, use Windows Search.

  • Page 19: An Introduction To Lenovo Programs

    • On the Windows 8.1 operating system, press the Windows key to go to the Start screen. Click a Lenovo program to launch it. If you cannot find the program you need, click the arrow icon in the bottom-left corner of the screen to go to the Apps screen. Find the desired program in the apps list or search for it in the search box in the top-right corner of the screen.
  • Page 20 With Lenovo Reach, you can add your favorite Web services to your cloud desktop; stay logged in to Web sites with the cloud password manager; and access, edit, and share your files from anywhere.

  • Page 21: Locations

    • System Update (Windows 7, Windows 8, and Windows 8.1) The System Update program helps you keep the software on your computer up-to-date by downloading and installing software update packages (Lenovo programs, device drivers, UEFI BIOS updates, and other third party programs).

  • Page 22: Locating Connectors On The Rear Of Your Computer

    Locating connectors on the rear of your computer Figure 2 “Rear connector locations” on page 10 shows the locations of the connectors on the rear of your computer. Some connectors on the rear of your computer are color-coded to help you determine where to connect the cables on your computer.
  • Page 23 Connector Description DisplayPort connector Used to attach a high-performance monitor, a direct-drive monitor, or other devices that use a DisplayPort connector. Note: The DisplayPort connector is not applicable on some models. If your computer has a graphics card installed, be sure to use a monitor connector on the graphics card.

  • Page 24: Locating Components

    Locating components Figure 3 “Component locations” on page 12 shows the locations of the various components in your computer. To open the computer cover, see “Removing the computer cover” on page 40. Figure 3. Component locations Heat sink and fan assembly Power supply assembly Memory modules Optical drive...

  • Page 25: Locating Parts On The System Board

    Locating parts on the system board Figure 4 “System board part locations” on page 13 shows the locations of the parts on the system board. Figure 4. System board part locations 4-pin power connector Microprocessor fan connector Memory slot 1 (DIMM1) Memory slot 2 (DIMM2) Thermal sensor connector 4-pin power connectors (2)

  • Page 26: Locating Internal Drives

    Locating internal drives Internal drives are devices that your computer uses to read and store data. You can add drives to your computer to increase storage capacity and enable your computer to read other types of media. Internal drives are installed in bays. When installing or replacing an internal drive, it is important to note the type and size of the drive that you can install or replace in each bay and correctly connect the cables to the drive installed.

  • Page 27: Machine Type And Model Label

    Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service. The following is a sample of the machine type and model label.
  • Page 28 ThinkCentre M73 User Guide...

  • Page 29: Chapter 2. Using Your Computer

    “Creating recovery media” on page 84. Additionally, in case of a hard disk failure, you can order Product Recovery discs from the Lenovo Customer Support Center. For information about contacting the Customer Support Center, see Chapter 11 “Getting information, help, and service”...

  • Page 30: Navigating Among Screens On The Windows 8 And Windows 8.1 Operating Systems

    Navigating among screens on the Windows 8 and Windows 8.1 operating systems This section provides instructions on how to navigate among the desktop, the Start screen, and applications that were opened from the Start screen on the Windows 8 and Windows 8.1 operating systems. For detailed instructions, see “Navigating on Windows 8”...

  • Page 31: Navigating On Windows 8.1

    1. Swipe in and out on the left edge of the screen. Representations of all available workspaces are displayed along the left edge of the screen. 2. Tap the desired workspace. • Method 2 1. Swipe in from the left edge of the screen to navigate to the next available workspace. 2.

  • Page 32: Accessing Control Panel On The Windows 8 Or Windows 8.1 Operating System

    – Using a pointing device: 1. Do one of the following: • Move the pointer to the extreme top-left corner of the screen and then move the pointer downward along the left edge of the screen. • Move the pointer to the extreme bottom-left corner of the screen and then move the pointer upward along the left edge of the screen.

  • Page 33: Using The Keyboard

    • On the Windows 7 operating system, see “Accessing Lenovo programs on the Windows 7 operating system” on page 5. • On the Windows 8.1 operating system, see “Accessing Lenovo programs on the Windows 8 or Windows 8.1 operating system” on page 6.

  • Page 34: Using The Wheel Mouse

    Using the wheel mouse The wheel mouse has the following controls: Primary mouse button Use this button to select or start a program or menu item. Wheel Use the wheel to control the scrolling action of the mouse. The direction in which you rotate the wheel controls the direction of the scrolling action.

  • Page 35: Setting The Volume From Control Panel

    1. From the Windows desktop, click Start ➙ Control Panel ➙ Appearance and Personalization. 2. In the Taskbar and Start Menu section, click Customize icons on the taskbar. 3. Click Turn system icons on or off and change the volume behaviors from Off to On. 4.

  • Page 36: Handling And Storing Cd And Dvd Media

    If your computer comes with a recordable DVD drive, you can use the drive to record CDs or DVDs. To record a CD or DVD, do one of the following: • On the Windows 7 operating system, you have either the Corel DVD MovieFactory Lenovo Edition program or the Power2Go program installed on your computer.
  • Page 37 – To run the Power2Go program, click Start ➙ All Programs ➙ PowerDVD Create ➙ Power2Go. Follow the instructions on the screen. • On the Windows 8 operating system, run the Power2Go program by doing the following: 1. Move the pointer to the top-right or bottom-right corner of the screen to display the charms. Then click Search and type Power2Go.
  • Page 38 ThinkCentre M73 User Guide...

  • Page 39: Chapter 3. You And Your Computer

    51 to 61 cm (20 to 24 inches), and position it so you can view it without having to twist your body. Also, position other equipment you use regularly, such as the telephone or a mouse, within easy reach. © Copyright Lenovo 2013, 2014...

  • Page 40: Glare And Lighting

    For more information about power cords, see “Power cords and power adapters” on page vi. Accessibility information Lenovo is committed to providing people with disabilities greater access to information and technology. Some technologies are already provided in your operating system. Others can be purchased through vendors.
  • Page 41 select one object with your keyboard, the object is highlighted. When you move the pointer to one object with your mouse, the introductory text of the object is displayed. To use on-screen notification, open Control Panel, click Ease of Access ➙ Ease of Access Center, and then click Use text or visual alternatives for sounds.
  • Page 42 For more information about how to use and configure Speech Recognition, see the Windows Help and Support information system. Customizable text size Depending on your preference, you can change only the text size instead of changing the size of everything on the desktop.
  • Page 43 • “Zoom” on page 30 Ease of Access keyboard shortcuts The following table contains keyboard shortcuts that can help make your computer easier to use. Keyboard shortcut Function Windows logo key + U Open the Ease of Access Center Right Shift for eight seconds Turn Filter Keys on or off Shift five times Turn Sticky Keys on or off...

  • Page 44: Registering Your Computer

    When you register your computer, information is entered into a database, which enables Lenovo to contact you in case of a recall or other severe problem. After you register your computer with Lenovo, you will receive quicker service when you call Lenovo for help. In addition, some locations offer extended privileges and services to registered users.

  • Page 45: Chapter 4. Security

    Your computer is able to log in to the operating system without keyboard or mouse connected. • Trusted Platform Module (TPM) Trusted Platform Module is a secure cryptoprocessor that can store cryptographic keys that protect information stored in your computer. © Copyright Lenovo 2013, 2014...

  • Page 46: Locking The Computer Cover

    Locking the computer cover Locking the computer cover helps prevent unauthorized people from gaining access to the inside of your computer. Your computer comes with a padlock loop so that the computer cover cannot be removed when a padlock is installed. Figure 7.

  • Page 47: Attaching A Kensington-Style Cable Lock

    The cable lock also locks the buttons used to open the computer cover. This is the same type of lock used with many notebook computers. You can order such a cable lock directly from Lenovo by searching for Kensington at: http://www.lenovo.com/support Figure 8.

  • Page 48: Windows Passwords

    Your computer is preinstalled with an antivirus program to help you guard against, detect, and eliminate viruses. Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates.
  • Page 49 For more information about how to use your antivirus software, refer to the help system of your antivirus software. Chapter 4 Security...
  • Page 50 ThinkCentre M73 User Guide...

  • Page 51: Chapter 5. Installing Or Replacing Hardware

    Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. Notes: • Use only computer parts provided by Lenovo. • When installing or replacing an option, use the appropriate instructions in this section along with the instructions that come with the option.

  • Page 52: Removing The Computer Cover

    Removing the computer cover Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to open the computer cover. CAUTION: Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool.
  • Page 53 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Remove the computer cover. See “Removing the computer cover” on page 40. 3.

  • Page 54: Accessing The System Board Components And Drives

    Accessing the system board components and drives Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to access the system board components and drives. To access the system board components and drives, do the following: 1.

  • Page 55: Installing Or Replacing A Memory Module

    5. To lower the drive bay assembly, slightly press the drive bay assembly clip inward and pivot the drive bay assembly downward as shown. Figure 13. Lowering the drive bay assembly Installing or replacing a memory module Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v.
  • Page 56 • If you are replacing an old memory module, open the retaining clips and gently pull the memory module out of the memory slot. Figure 14. Removing a memory module • If you are installing a memory module, open the retaining clips of the memory slot into which you want to install the memory module.

  • Page 57: Installing Or Replacing A Pci Express Card

    8. Position the new memory module over the memory slot. Make sure that the notch on the memory module aligns correctly with the slot key on the system board. Push the memory module straight down into the slot until the retaining clips close. Figure 16.
  • Page 58 Figure 17. Removing a PCI Express card Notes: – The card fits tightly into the card slot. If necessary, alternate moving each side of the card a small amount until it is removed from the card slot. – If the card is held in place by a retaining latch, press the card retaining latch as shown to disengage the latch.

  • Page 59: Replacing The Battery

    7. Install the new PCI Express card into the appropriate PCI Express card slot on the system board. Then, install the screw to secure the new PCI Express card in place. Figure 18. Installing a PCI Express card 8. If necessary, connect any cables between the PCI Express card and the system board. See “Locating parts on the system board”...

  • Page 60: Replacing The Hard Disk Drive

    2. Remove the computer cover. See “Removing the computer cover” on page 40. 3. Locate the battery. See “Locating parts on the system board” on page 13. 4. Remove the old battery. Figure 19. Removing the old battery 5. Install a new battery. Figure 20.
  • Page 61 3. Remove the front bezel. See “Removing and reinstalling the front bezel” on page 40. 4. Note the location of the four screws that secure the hard disk drive. Then, pivot the drive bay assembly upward. Figure 21. Pivoting the drive bay assembly 5.

  • Page 62: Replacing The Solid-State Drive

    7. Connect one end of the signal cable to the rear of the new hard disk drive and the other end to an available SATA connector on the system board. See “Locating parts on the system board” on page 13. Then, locate an available four-wire power connector and connect it to the rear of the new hard disk drive.
  • Page 63 This section provides instructions on how to replace the solid-state drive. The solid-state drive is only available in some models. It might be installed in the hard disk drive bay or on the bottom of the optical drive bay. • To replace the solid-state drive in the hard disk drive bay, see “Replacing the solid-state drive in the hard disk drive bay”...
  • Page 64 3. Position the solid-state drive into the storage converter so that the holes in the drive are aligned with the corresponding holes in the converter. Then, install the four screws to secure the solid-state drive to the converter. Figure 26. Installing the solid-state drive into the storage converter Replacing the solid-state drive on the bottom of the optical drive bay To replace the solid-state drive on the bottom of the optical drive bay, do the following: 1.
  • Page 65 6. Remove the screw and then carefully slide the solid-state drive bracket upward to remove the bracket from the bottom of the optical drive bay. Figure 27. Removing the solid-state drive bracket 7. Remove the four screws that secure the solid-state drive to the bracket. Then, slide the drive as shown to remove it from the bracket.
  • Page 66 9. Slide the new solid-state drive into the solid-state drive bracket as shown until the four holes in the drive are aligned with the corresponding holes in the bracket. Then, install the four screws to secure the new solid-state drive to the bracket. Figure 29.

  • Page 67: Installing Or Replacing The Optical Drive

    11. Install the screw to secure the bracket on the bottom of the optical drive bay. Figure 31. Installing the screw to secure the bracket on the bottom of the optical drive bay 12. Connect one end of the signal cable to the bottom of the new solid-state drive and the other end to an available SATA connector on the system board.
  • Page 68 6. Hold the optical drive and remove the two screws that secure the optical drive. Figure 32. Removing the optical drive screws 7. Slightly press the drive bay assembly clip inward and pivot the drive bay assembly downward as shown. Figure 33.
  • Page 69 8. Slide the optical drive out of the front of the computer. Figure 34. Removing the optical drive 9. Slide the new optical drive into the optical drive bay from the front of the computer. Figure 35. Installing a new optical drive Chapter 5 Installing or replacing hardware...

  • Page 70: Replacing The Heat Sink And Fan Assembly

    10. Hold the new optical drive and pivot the drive bay assembly upward. Align the screw holes in the new optical drive with the corresponding holes in the drive bay. Then, install the two screws to secure the new optical drive in place. Figure 36.
  • Page 71 CAUTION: The heat sink and fan assembly might be very hot. Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool. To replace the heat sink and fan assembly, do the following: 1.
  • Page 72 5. Follow the following sequence to remove the four screws that secure the heat sink and fan assembly to the system board: a. Partially remove screw , then fully remove screw , and then fully remove screw b. Partially remove screw , then fully remove screw , and then fully remove screw Note: Carefully remove the four screws from the system board to avoid any possible damage to the...

  • Page 73: Replacing The Power Supply Assembly

    10. Lower and position the heat sink fan duct on the top of the heat sink and fan assembly until it snaps into position. Figure 40. Installing the heat sink fan duct What to do next: • To work with another piece of hardware, go to the appropriate section. •...
  • Page 74 CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician.
  • Page 75 6. At the rear of the computer, remove the three screws that secure the power supply assembly. Press the power supply clip downward to release the power supply assembly and then slide the power supply assembly to the front of the computer. Lift the power supply assembly out of the computer. Figure 42.
  • Page 76 Then, install the three screws to secure the new power supply assembly in place. Note: Use only screws provided by Lenovo. Figure 43. Installing the power supply assembly 9.

  • Page 77: Replacing The Microprocessor

    10. Lower and position the heat sink fan duct on the top of the heat sink and fan assembly until the two screw holes in the heat sink fan duct are aligned with those in the heat sink and fan assembly. Install the two screws to secure the heat sink fan duct.
  • Page 78 Note: Do not let the thermal grease on the bottom of the heat sink and fan assembly get in contact with anything. 5. Lift the small handle and open the retainer to access the microprocessor Figure 45. Accessing the microprocessor 6.

  • Page 79: Replacing The Front Audio And Usb Assembly

    9. Note the orientation of the new microprocessor. Hold the new microprocessor by its edges and align the notches on it with the tabs in the microprocessor socket. Then, carefully lower the new microprocessor straight down into the microprocessor socket. Note: The small triangle on one corner of the new microprocessor is the microprocessor orientation indicator.

  • Page 80: Replacing The System Fan Assembly

    3. Remove the front bezel. See “Removing and reinstalling the front bezel” on page 40. 4. Pivot the drive bay assembly upward and disconnect the front audio and USB assembly cables from the system board and note the cables routing. See “Locating parts on the system board” on page 13. 5.
  • Page 81 To replace the system fan assembly, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2.

  • Page 82: Replacing The Wifi Units

    9. Install the new system fan assembly by aligning the new rubber mounts that came with the new system fan assembly with the corresponding holes in the chassis, and then push the rubber mounts through the holes. Then, carefully pull on the tips of the rubber mounts from the bottom until the new system fan assembly is secured in place.

  • Page 83: Removing The Wifi Adapter Card

    • “Installing the WiFi units” on page 73 Removing the WiFi adapter card To remove the WiFi adapter card, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Remove the computer cover. See “Removing the computer cover” on page 40. 3.

  • Page 84: Removing The Wifi Card Module

    5. Grasp the WiFi adapter card that is currently installed and gently pull it out of the slot. Figure 52. Removing the WiFi adapter card Note: The card fits tightly into the card slot. If necessary, alternate moving each side of the card a small amount until it is removed from the card slot.
  • Page 85 2. Remove the two screws that secure the WiFi card module to the WiFi adapter card. Figure 54. Removing the screws that secure the WiFi card module 3. Pull the WiFi card module out of the mini PCI Express slot to remove it from the WiFi adapter card. Figure 55.
  • Page 86 1. Insert the WiFi card module into the mini PCI Express slot, and then install the two screws to secure the WiFi card module to the WiFi adapter card. Figure 56. Installing the WiFi card module 2. Connect the front antenna cable and rear antenna cable to the WiFi card module. Figure 57.

  • Page 87: Installing Or Removing The Rear Wifi Antenna

    3. Locate the two PCI Express x1 slots on the system board. See “Locating parts on the system board” on page 13. 4. If the installed WiFi card module supports the Bluetooth function, use a Bluetooth cable to connect the Bluetooth connector on the WiFi adapter card to the front USB connector on the system board.

  • Page 88: Removing The Rear Wifi Antenna

    3. Adjust the angle of the rear antenna to lower the risk of breaking the antenna by accident. Figure 59. Installing the rear WiFi antenna What to do next: • To work with another piece of hardware, go to the appropriate section. •...

  • Page 89: Installing Or Removing The Front Wifi Antenna

    • To complete the installation or replacement, go to “Completing the parts replacement” on page 81. Installing or removing the front WiFi antenna Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v.

  • Page 90: Removing The Front Wifi Antenna

    5. Stick the front antenna to the front panel as shown. Then insert the front antenna cable through the hole in the front panel. Figure 62. Installing the front WiFi antenna 6. Connect the front antenna cable to the WiFi card module. What to do next: •...

  • Page 91: Replacing The Keyboard

    5. Remove the front antenna and cable from the front of the computer. Figure 63. Removing the front WiFi antenna What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 81. Replacing the keyboard Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information”...

  • Page 92: Replacing The Mouse

    Figure 64. Keyboard connectors What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the replacement, go to “Completing the parts replacement” on page 81. Replacing the mouse Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v.

  • Page 93: Completing The Parts Replacement

    9. To update your configuration, see Chapter 7 “Using the Setup Utility program” on page 91. Note: In most areas of the world, Lenovo requires the return of the defective Customer Replaceable Unit (CRU). Information about this will come with the CRU or will come a few days after the CRU arrives.
  • Page 94 Obtaining device drivers You can obtain device drivers that are not preinstalled in your operating systems at http://www.lenovo.com/support. Installation instructions are provided in readme files with the device-driver files. ThinkCentre M73 User Guide...

  • Page 95: Chapter 6. Recovery Information

    Recovery program or the Product Recovery program installed. If the Enhanced Backup and Restore icon in the Lenovo ThinkVantage Tools program is dimmed, it indicates that you need to install the Rescue and Recovery program manually before enabling its features. To install the Rescue and Recovery program, do the following: a.

  • Page 96: Performing Backup And Recovery Operations

    Note: On the Windows 7 operating system, you can create recovery media using discs or external USB storage devices. To create recovery media on the Windows 7 operating system, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen.

  • Page 97: Using The Rescue And Recovery Workspace

    1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens. 2. In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow.

  • Page 98: Creating And Using A Rescue Medium

    This section provides instructions on how to create a rescue medium. To create a rescue medium on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.

  • Page 99: Reinstalling Preinstalled Applications And Device Drivers

    Reinstalling preinstalled applications This section provides instructions on how to reinstall preinstalled applications. To reinstall the selected applications preinstalled on your Lenovo computer, do the following: 1. Turn on the computer. 2. Use Windows Explorer or Computer to display the directory structure of your hard disk drive.

  • Page 100: Reinstalling Software Programs

    • To reinstall most commercially available programs in your system, see Microsoft Windows help system for more information. • To reinstall selected application programs that came preinstalled from Lenovo, do the following: 1. Turn on the computer. 2. Use Windows Explorer or Computer to display the directory structure of your hard disk drive.

  • Page 101: Recovery Information For The Windows 8 Or Windows 8.1 Operating System

    It is important to create a rescue medium and a set of recovery media as early as possible and store them in a safe place for future use. Recovery information for the Windows 8 or Windows 8.1 operating system This section provides information about the recovery solutions provided on computers preinstalled with the Windows 8 or Windows 8.1 operating system.

  • Page 102: Recovering Your Operating System If Windows 8 Or Windows 8.1 Fails To Start

    • For Windows 8: 1. Move the pointer to the top-right or bottom-right corner of the screen to display the charms. Click Settings ➙ Change PC settings ➙ General. 2. In the Advanced startup section, click Restart now ➙ Troubleshoot ➙ Advanced options. 3.

  • Page 103: Chapter 7. Using The Setup Utility Program

    Using passwords By using the Setup Utility program, you can set passwords to prevent unauthorized access to your computer and data. The following types of passwords are available: © Copyright Lenovo 2013, 2014...

  • Page 104: Password Considerations

    • Power-On Password • Administrator Password • Hard Disk Password You do not have to set any passwords to use your computer. However, using passwords improves computing security. If you decide to set any passwords, read the following sections. Password considerations A password can be any combination of up to 64 alphabetic and numeric characters.

  • Page 105: Erasing Lost Or Forgotten Passwords (Clearing Cmos)

    1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 91. 2. From the Setup Utility program main menu, select Security. 3. Depending on the password type, select Set Power-On Password, Set Administrator Password, or Hard Disk Password. 4.

  • Page 106: Selecting A Startup Device

    96. Enabling ErP LPS compliance mode Lenovo computers meet the eco-design requirements of the ErP Lot 3 regulation. For more information, go http://www.lenovo.com/ecodeclaration You can enable ErP LPS compliance mode in the Setup Utility program to reduce the consumption of electricity when your computer is off or in sleep mode.

  • Page 107: Ice Performance Mode

    8. Press F10 to save changes and exit the Setup Utility program. Press Enter when prompted to confirm the exit. Note: When ErP LPS compliance mode is enabled, you can wake up your computer by doing one of the following: •...

  • Page 108: Exiting From The Setup Utility Program

    • Enabled (default setting) • Disabled After enabling the ICE thermal alert function, when critical thermal situations occur, such as malfunctioning fans, abnormally high temperature, and poor cooling performances, an alert log will be written into the Windows system log. The alert log can help you identify the thermal problems. To configure the ICE thermal alert function, do the following: 1.

  • Page 109: Chapter 8. Updating System Programs

    Utility program by starting your computer with a system-program-update disc or running a special update program from your operating system. Lenovo might make changes and enhancements to the POST and BIOS. When updates are released, they are available as downloadable files on the Lenovo Web site at http://www.lenovo.com. Instructions for using the POST and BIOS updates are available in a TXT file that is included with the update files.

  • Page 110: Updating (Flashing) The Bios From Your Operating System

    Updating (flashing) the BIOS from your operating system Note: Because Lenovo makes constant improvements to its Web sites, the Web page contents are subject to change without notice, including the contents referenced in the following procedure. To update (flash) the BIOS from your operating system, do the following: 1.

  • Page 111: Chapter 9. Preventing Problems

    Attention: Do not download updated device drivers from the Windows Update Web site. The device drivers provided on the Windows Web site have not been tested by Lenovo and using them might cause unexpected problems. Obtain updated device drivers from Lenovo.

  • Page 112: Using System Update

    To open the System Update program, see “Accessing Lenovo programs on the Windows 7 operating system” on page 5 or “Accessing Lenovo programs on the Windows 8 or Windows 8.1 operating system” on page 6. If the System Update program is not currently installed on your computer, you can download it from the Lenovo Support Web site at http://www.lenovo.com/support.

  • Page 113: Cleaning Your Computer

    Cleaning your computer It is a good practice to clean your computer periodically to protect the surfaces and ensure trouble-free operation. CAUTION: Be sure to turn off the computer and monitor power switches before cleaning the computer and monitor screen. Computer Use only mild cleaning solutions and a damp cloth to clean the painted surfaces of the computer.

  • Page 114: Good Maintenance Practices

    A log book can help you or a Lenovo technician determine if a problem is related to change in hardware, change in software, or some other action that might have taken place.

  • Page 115: Chapter 10. Troubleshooting And Diagnostics

    Note: If you cannot correct the problem, have the computer serviced. For a list of service and support telephone numbers, refer to the Safety, Warranty, and Setup Guide that comes with your computer or go to the Lenovo Support Web site at http://www.lenovo.com/support/phone. Symptom...

  • Page 116: Troubleshooting Procedure

    See Chapter 11 “Getting information, help, and service” on page 121 for more information. • If you are unable to run the diagnostic program, contact the Lenovo Customer Support Center. See Chapter 11 “Getting information, help, and service” on page 121 for more information.

  • Page 117: Audio Problems

    If the symptom your computer is experiencing occurred immediately after you installed a new hardware option or new software, do the following before referring to the troubleshooting information: 1. Remove the new hardware option or software. If you must remove the computer cover to remove a hardware option, make sure you review and follow the electrical safety information provided with your computer.

  • Page 118: Cd Problems

    Refer to the documentation that comes with the application or game for instructions on setting sound-card settings. • If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 121.

  • Page 119: Dvd Problems

    Note that on some models the startup sequence is permanently set and cannot be changed. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 121.
  • Page 120 • Close any open files, turn off the computer, and then restart the computer. • Try a lower screen resolution or color depth. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 121.

  • Page 121: Intermittent Problems

    • On computers that have a CD-ROM or CD-RW drive in addition to a DVD-ROM drive, make sure that the DVD disc is in the drive labeled “DVD”. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 121.

  • Page 122: The Fingerprint Reader Does Not Work

    See “Enabling or disabling a device” on page 93. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 121.

  • Page 123: Monitor Problems

    If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 121.

  • Page 124: Networking Problems

    The image appears to be flickering Symptom: The image appears to be flickering. Actions: • The monitor might be operating in a low-refresh rate display mode. Set the monitor to the highest, noninterlaced refresh rate supported by your monitor and the video controller in your computer. Attention: Using a resolution or refresh rate that is not supported by your monitor might damage it.

  • Page 125: Ethernet Problems

    • “A wireless LAN problem” on page 114 • “A wireless WAN problem” on page 115 • “Bluetooth problem” on page 115 For more information, see “Help and Support” on page 121. Ethernet problems For Ethernet problems, select your symptom from the following list: •...

  • Page 126: A Wireless Lan Problem

    • The switch port and the adapter have the same duplex setting. If you configured the adapter for full duplex, ensure that the switch port is also configured for full duplex. Setting the wrong duplex mode can degrade performance, cause data loss, or result in lost connections. •...

  • Page 127: Option Problems

    If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 121.

  • Page 128: Performance And Lockup Problems

    • Verify that the option and any required device drivers are installed correctly. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 121.
  • Page 129 • Method 2 1. Open Control Panel. Note: For detailed information on how to open Control Panel on Windows 8 and Windows 8.1, see “Accessing Control Panel on the Windows 8 or Windows 8.1 operating system” on page 20. 2. Click Programs. 3.

  • Page 130: Printer Problems

    121. For step-by-step instructions on installing memory, see “Installing or replacing a memory module” on page 43. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 121.

  • Page 131: Software Problems

    Software problems Select your symptom from the following list: • “When using a sort feature, dates do not sort in the correct order” on page 119 • “Software does not work as expected” on page 119 When using a sort feature, dates do not sort in the correct order Symptom: When using a sort feature, dates do not sort in the correct order.

  • Page 132: Usb Problems

    • Reset the device by detaching and reattaching the USB connector. If these actions do not correct the problem, run the Lenovo Solution Center program. If the USB device came with its own diagnostics, run those diagnostics against the USB device. If you need technical assistance, see Chapter 11 “Getting information, help, and service”...

  • Page 133: Chapter 11. Getting Information, Help, And Service

    You can use the information in this section to access useful resources relating to your computing needs. Lenovo ThinkVantage Tools The Lenovo ThinkVantage Tools program guides you to a host of information sources and provides easy access to various tools to help you work more easily and securely.

  • Page 134: Lenovo Support Web Site

    Most computers come with a diagnostic program that help you identify hardware problems. You can also get the latest technical information and download device drivers and updates from Lenovo Support Web site at: http://www.lenovo.com/support...

  • Page 135: Using Other Services

    You must retain your proof of purchase to obtain warranty service. For a list of the Lenovo Support phone numbers for your country or region, go to http://www.lenovo.com/support/phone or refer to the Safety, Warranty, and Setup Guide that comes with your computer.
  • Page 136 ThinkCentre M73 User Guide...

  • Page 137: Appendix A. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.

  • Page 138: Trademarks

    Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo Rescue and Recovery The Lenovo logo The ThinkCentre logo ThinkCentre ThinkVantage Microsoft, Windows, and Windows Media are trademarks of the Microsoft group of companies.

  • Page 139: Appendix B. Regulatory Information

    • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.
  • Page 140 This product is in conformity with the protection requirements of EU Council Directive 2004/108/EC on the approximation of the laws of the Member States relating to electromagnetic compatibility. Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the installation of option cards from other manufacturers.

  • Page 141: Eurasian Compliance Mark

    Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.

  • Page 142: Additional Regulatory Information

    All regulatory notices are available on the Lenovo Support Web site in electronic format. To access electronic copies of the documentation, go to http://www.lenovo.com/support and click User Guides and Manuals.

  • Page 143: Appendix C. Weee And Recycling Information

    Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.

  • Page 144: Recycling Information For Brazil

    If you want to replace it with a new one, contact your place of purchase or ask for a repair service provided by Lenovo. If you have replaced it by yourself and want to dispose of the disused lithium battery, insulate it with vinyl tape, contact your place of purchase, and follow their instructions.
  • Page 145 Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substances. For proper collection and treatment, go to: http://www.lenovo.com/recycling Appendix C. WEEE and recycling information...
  • Page 146 ThinkCentre M73 User Guide...

  • Page 147: Appendix D. Restriction Of Hazardous Substances Directive (Rohs)

    (RoHS) European Union RoHS Lenovo products sold in the European Union, on or after 3 January 2013 meet the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (“RoHS recast” or “RoHS 2”).

  • Page 148: Ukraine Rohs

    Ukraine RoHS India RoHS RoHS compliant as per E-Waste (Management & Handling) Rules, 2011. ThinkCentre M73 User Guide...

  • Page 149: Appendix E. China Energy Label

    Appendix E. China Energy Label © Copyright Lenovo 2013, 2014...
  • Page 150 ThinkCentre M73 User Guide...

  • Page 151: Appendix F. Energy Star Model Information

    ENERGY STAR program requirement for computers at the time of manufacture: 10B4 and 10B5. For more information about ENERGY STAR ratings for Lenovo computers, go to http://www.lenovo.com.
  • Page 152 ThinkCentre M73 User Guide...

  • Page 153: Index

    Description information device drivers getting devices, handling static-sensitive important safety diagnostics program, using resources diagnostics, troubleshooting safety DisplayPort connector warranty documentation, using Input/Output (I/O) features drivers, device installing options drives memory module © Copyright Lenovo 2013, 2014...
  • Page 154 WiFi antenna, installing, removing recovering from a POST/BIOS update failure software Lenovo Solution Center recovery Lenovo ThinkVantage Tools boot-block locating components operations, backup and problems, solving recovery media, creating and using removing, reinstalling...
  • Page 155 Setup Utility VGA connector video subsystem viewing and changing settings warranty information WiFi units, WiFi adapter card, WiFi card module, WiFi antenna cable, replacing workspace, backup and recovery © Copyright Lenovo 2013, 2014...
  • Page 156 ThinkCentre M73 User Guide...

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