GE 28203 User Manual

GE 28203 User Manual

Dect 6.0 multi-handset speakerphone answering system
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Model 28223 Series
DECT 6.0
Multi-Handset
Speakerphone

Answering System

User's Guide
Your new GE telephone system is EXPANDABLE
up to a total of 6 handsets (by purchase of optional
Model 28203 handset with charge cradle)

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Summary of Contents for GE 28203

  • Page 1: Answering System

    Model 28223 Series DECT 6.0 Multi-Handset Speakerphone Answering System User’s Guide Your new GE telephone system is EXPANDABLE up to a total of 6 handsets (by purchase of optional Model 28203 handset with charge cradle)
  • Page 2: Important Information

    Important Information NOTICE: This product meets the applicable Industry Canada technical specifications. Operation is subject to the following two conditions: (1) This device may not cause interference, and () This device must accept any interference, including interference that may cause undesired operation of the device. The equipment must be installed using an acceptable method of connection.
  • Page 3: Telephone Network Information

    measures: Reorient the radio/television receiver’s antenna, relocate the equipment with respect to the receiver, plug the equipment and receiver into separate circuit outlets. The user may also wish to consult a qualified radio/television technician for additional suggestions. This equipment has been fully tested and complies with all limits for Class B computing devices pursuant to part 15 FCC Rules and Regulations.
  • Page 4: Hearing Aid Compatibility (Hac)

    Hearing Aid Compatibility (HAC) This telephone system meets FCC standards for Hearing Aid Compatibility. Licensing Licensed under US Patent 6,7,009. FCC RF Radiation Exposure Statement This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 0 centimeters between the radiator and your body.
  • Page 5: Table Of Contents

    Table of Contents Important Information ......2 Recording the Outgoing Interference Information ....2 Announcement....... 17 Telephone Network Information ..3 Reviewing and Choosing the REN Number ........3 Announcement....... 18 Hearing Aid Compatibility (HAC) ..4 Programming the Telephone ..19 Licensing ..........4 Standby Screen ........19 FCC RF Radiation Exposure Programming Functions ....
  • Page 6: Deleting All Cid Records

    Table of Contents Dialing a Number from Internal Ringer Volume ........ Memory ..........6 Flash/Call Waiting ........  Answering System Operation ..46 Last Number Redial ...... Message Counter Indicator....6 Exit ...............  Leaving a Message/Memo ....7 Page ............
  • Page 7: Introduction

    Introduction CAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference. IMPORTANT: Because cordless phones operate on electricity, you should have at least one phone in your home that isn’t cordless, in case the power in your home goes out.
  • Page 8: Telephone Jack Requirements

    For Model 28223xx3 there will be TWO additional handsets, charge cradles, belt clips, battery packs and covers than shown above. For Model 28223xx4 there will be THREE additional handsets, charge cradles, belt clips, battery packs and covers than shown above. For Model 28223xx5 there will be FOUR additional handsets, charge cradles, belt clips, battery packs and covers than shown above.
  • Page 9: Important Installation Guidelines

    Certain other communications devices may also use the 1.9GHz DECT frequency for communication, and, if not properly set, these devices may interfere with each other and/or your new telephone. If you are concerned with interference, please refer to the owner’s manual for these devices on how to properly set channels to avoid interference.
  • Page 10: Base Layout

    Base Layout Front View volume (buttons) message counter (indicator) do not disturb (button) find charge- in use (button) (indicator) Top View answer mode (button) announce (button) play/stop (button) delete (button) skip (button) memo repeat (button) (button)
  • Page 11: Handset Layout

    Handset Layout Voice Mail Waiting Indicator (VMWI)/ Visual Ringer CALLER ID-VOL 5 or 6 (caller id/volume up or down button) display (button) TALK/SPEAKER (button) Headphone jack mute/menu OK (button) flash/ answerer (button) format/redial (button) delete/int/conf (delete/intercom/ phonebook conference) (button) review skip (button) (button)
  • Page 12: Installing The Phone

    Installing the Phone Installing the Handset Battery NOTE: You must connect the handset battery before use. CAUTION: To reduce the risk of fire or personal injury, use only the Thomson Inc. approved Nickel- metal Hydride battery (Ni-MH) battery model 5-2840, that is compatible with this unit. 1.
  • Page 13: Base Station

    Base Station 1. Choose an area near an electrical outlet and a telephone wall jack (RJ11C), and place your cordless telephone on a level surface, such as a desktop or tabletop, or you may mount it on the wall. . Plug one end of the telephone line cord into the TEL LINE jack on the back of the base and the other end into a modular jack.
  • Page 14: Answering System Setup

    Answering System Setup This section shows you how to set up your answering system to receive incoming calls. Before you begin the set up process, you must turn on the answering system. 1. Answering system has  modes RECORDS MSGS MODE, ANNOUNCE ONLY MODE and OFF.
  • Page 15: Handset Access

    Handset Access From the Answerer Menu: 1. Press the caller ID-volume (5 or 6) button to scroll to the Answerer Mode sub-menu. . Press mute/menu OK button to enter the menu. The screen displays ANSWER MODE RECORD MSGS. . Use the caller ID-volume (5 or 6) button to scroll to your selection.
  • Page 16: Message Alert

    Message Alert This feature sets your answering system to give an alert tone every 10 seconds when there are new messages. From the Answerer Menu: 1. Press the caller ID-volume (5 or 6) button to scroll to the MESSAGE ALERT sub-menu. .
  • Page 17: Speaker Volume

    Speaker Volume Use the volume (5 or 6) buttons to adjust speaker volume on the base to a comfortable level. L1 is the minimum speaker volume and L8 is the maximum. Voice Instruction If you need additional assistance, press the repeat button in standby mode and follow the voice instructions.
  • Page 18: Reviewing And Choosing The Announcement

    Sample Outgoing Announcement Hi, this is (use your name here), I can’t answer the phone right now, so please leave your name, number and a brief message after the tone, and I’ll get back to you. Thanks. NOTE: The maximum recording time for the outgoing announcement is 2 minutes.
  • Page 19: Programming The Telephone

    Programming the Telephone Standby Screen The handset displays the handset number and user name. Programming Functions The system uses a menu structure to give you access to all of the built-in features. You may program the following items in main menu: Phone book, Room monitor, Alarm clock, Answerer, Initial Setup, Sound Setup, Reset Settings.
  • Page 20 5. Use the touch tone pad to enter the handset name/number to be monitored. NOTE: When this phone system is expanded (up to 6 handsets by purchase of optional Model 28203 handset with recharge cradle), handsets are named HANDSET 1, HANDSET 2, HANDSET 3 and so on respectively.
  • Page 21: Alarm Clock

    Alarm Clock 1. Make sure your phone is OFF (not in TALK mode) . Press the mute/menu OK button to go to the main menu. . Use the caller ID-volume (5 or 6) button to scroll to ALARM CLOCK. . Press mute/menu OK button to enter the menu. The screen displays ON >...
  • Page 22: Handset Name

    Handset Name From the Initial Setup Menu: 1. Press the caller ID-volume (5 or 6) button to scroll to the HANDSET NAME sub-menu. . Press mute/menu OK button to enter the menu. The screen displays HANDSET NAME. . Use the touch-tone pad to enter a name (up to 15 characters). More than one letter is stored in each of the number keys.
  • Page 23: Area Code

    . Use the number keys to enter the current hour and minute, then use the caller ID-volume (5 or 6) to select AM or PM. 5. Press the mute/menu OK button to save your selection. You will hear a confirmation tone and the current time shows in the display.
  • Page 24: Language

    Language From the Initial Setup Menu: 1. Press the caller ID-volume (5 or 6) button to scroll to the LANGUAGE sub-menu. . Press mute/menu OK button to enter the menu. The screen displays 4ENGLISH ESPANOL. . Use the caller ID-volume (5 or 6) button to scroll to the desired language.
  • Page 25: Registration

    Registration Your packaged handset(s) are pre-registered and ready to use. It is not recommended that a handset be registered again unless absolutely necessary. From the Initial Setup Menu: 1. Press the caller ID-volume (5 or 6) button to scroll to the REGISTRATION sub-menu.
  • Page 26: De-Registration

    De-Registration De-registration cancels registration. During the de-registration process, keep the handset near the base. From the Initial Setup Menu: 1. Press the caller ID-volume (5 or 6) button to scroll to the DEREGISTRATION sub-menu. . Press the mute/menu OK button to enter the menu. The screen displays YES4NO.
  • Page 27: Global De-Registration

    Global De-registration If one or more handsets become lost, you should de-register all handsets to ensure proper system operation. WARNING: It is not recommended that a handset be de-registered unless absolutely necessary because once a handset is de-registered, that handset’s telephone features cannot be used until the handset is re-registered.
  • Page 28: Ringer Tone

    Ringer Tone You may choose from five ringer tones and five melodies. From the Sound Setup Menu: 1. Press the caller ID-volume (5 or 6) button to scroll to the RINGER TONE sub-menu. . Press mute/menu OK button to enter the menu. The screen displays 4 1 OF 10.
  • Page 29: Key Tone

    Key Tone From the Sound Setup Menu: 1. Press the caller ID-volume (5 or 6) button to scroll to the KEY TONE sub-menu. . Press mute/menu OK button to enter the menu. The screen displays > ON OFF. . Use caller ID-volume (5 or 6) button to scroll to your selection. ON is the default setting.
  • Page 30: All Settings

    . Press the mute/menu OK button to save your selection. You will hear a confirmation tone. All Settings As you become familiar with this system, you may prefer to use the system’s original settings. Follow the steps below to return to the factory default settings.
  • Page 31: Vmwi / Visual Ringer Indicator On Handset

    VMWI / Visual Ringer Indicator on Handset IMPORTANT: In order to use this unit’s Voice Mail Waiting Indicator (VMWI) feature, you must subscribe to this service from your phone company. The VMWI indicator on the top of the handset flashes when you receive a new message from your service provider.
  • Page 32: Call Timer

    Answering Calls 1. When the phone rings, pick up the handset and press the TALK/SPEAKER button. . When finished, press END button to hang up. - OR - If the auto talk mode is selected, pick up the handset from the charge cradle to answer the call immediately.
  • Page 33: Flash/Call Waiting

    Flash/Call Waiting If you subscribe to the combined Call Waiting Caller ID service from your local telephone company, you will receive Caller ID information (if available) on Call Waiting calls. During a phone call, you will hear a beep to indicate another call is waiting on the line and Caller ID information for the waiting call shows on the handset display.
  • Page 34: Exit

    Exit Press the END button to exit a menu function and return to the standby screen. Page The page feature helps you locate a misplaced handset. To send and receive pages, all handsets must be registered. If your handset is not registered, follow the instructions in the Registration section of this manual.
  • Page 35: Intercom Operation

    Do Not Disturb (D-N-D) This feature allows you to turn off all the handset ringer(s) at once, by pressing one button at the base unit, even though the ringer volume of handset(s) has been preset. 1. In the standby mode, press the do not disturb button on the base.
  • Page 36: Advanced Intercom Features

    NOTE: The system is expandable up to 6 handsets (by purchase of optional Model 28203 handset with recharge cradle). When 4 handsets are registered, the system can handle 2 separate intercom operations at once, for example, 1st handset intercoms with 2nd handset while 3rd handset intercoms with 4th handset.
  • Page 37 Using Intercom with External Telephone Calls During a telephone call, you may use the intercom/paging function to page another handset and have an off line, private (two-way) intercom conversation. You may also have a three-way conversation between the external caller and the handsets, or you may transfer the external telephone call to another handset.
  • Page 38: Transferring External Calls To Other Handsets

    NOTE: A handset can enter conference mode directly by pressing TALK/SPEAKER on the second handset during a call. Transferring External Calls to Other Handsets During an external call, you may transfer the external call to another handset. 1. Press the delete/int/conf button on the originating handset to put an external call on hold, and enter the paged handset number.
  • Page 39: Caller Id (Cid)

    Provided you subscribe to Call Waiting Caller ID service from your phone company; if you receive an incoming call and you are using the GE multi handset system, a beep indicates the presence of a Call Waiting call on the line. The Call Waiting Caller ID information will be displayed and stored in the history of all handsets in the system.
  • Page 40: Storing Cid Records

    Storing CID Records (In CID Memory) If you are not at home or cannot answer, your telephone’s Caller ID memory stores the data for the 0 most recent calls you received so you can see who called while you were unavailable. When the 1st call is received, the oldest Caller ID record (1st call) is automatically deleted.
  • Page 41: Storing Cid Records In Internal Memory

    Available formats include: Number of digits Explanation Example Eleven digits long distance code “1 ” 1-17-888-8888 +-digit area code +7-digit telephone number. Ten digits -digit area code + 17-888-8888 7-digit telephone number. Seven digits 7-digit telephone number. 888-8888 Storing CID Records in Internal Memory You may also store CID information in the phone’s internal memory.
  • Page 42: Deleting All Cid Records

    Deleting a CID Record 1. Make sure the phone is OFF (not in TALK mode). . Use the caller ID-volume (5 or 6) button to display the CID record you want to delete. . Press the delete/int/conf button. The screen displays DELETE CALL ID? NOTE: Press the END button to return to the previous screen without deleting any CID records.
  • Page 43: Deleting All Cid Records

    Phonebook Each handset can store up to fifty records in phone book for quick dialing; each record can contain a maximum of 0-digit numbers and 1-character names (including spaces). Review Records 1. Make sure the phone is OFF (not in TALK mode). .
  • Page 44: Inserting A Pause In The Dialing Sequence

    . Use the touch-tone pad to enter a name (up to 1 characters). More than one letter is stored in each of the number keys. For example, to enter Bill Smith, press the key twice for the letter B. Press the key times for the letter I. Press the 5 key times for the letter L.
  • Page 45: Delete Records

    Edit Records From Phonebook Sub-Menu: 1. Use the caller ID-volume (5 or 6) button to scroll to EDIT RECORDS. . Press the mute/menu OK button to confirm, the screen displays the records. . Use the caller ID-volume (5 or 6) button or key in alphabet to move to desired record, press mute/menu OK button to confirm.
  • Page 46: Dialing A Number From Internal Memory

    Dialing a Number from Internal Memory 1. Make sure the phone is OFF (not in TALK mode). . Press the mute/menu OK button to access the phonebook sub-menu. . Use the caller ID-volume (5 or 6) button to scroll to VIEW RECORDS.
  • Page 47: Leaving A Message/Memo

    f) Message counter has six horizontal bars flashing on the display - MEMO recording. g) Message counter has a “IN“ flashing on the display - Answering incoming calls and recording an incoming call. h) Message counter has “LA” - The answering system is being accessed remotely.
  • Page 48: Messages Playback

    TIP: Make sure the volume on the base is set loud enough to hear your incoming calls. Messages Playback The message counter let you know when you have message(s) or new message(s). To play the messages, press the play/stop button. While a message is playing, you may do the following: •...
  • Page 49: Remote Access

    To erase all previously played Messages in a mailbox: 1. Make sure the phone is OFF (not in TALK mode) . Press and hold the delete button until “ALL OLD MESSAGES ERASED” is announced. To erase a message with the handset : 1.
  • Page 50: Screening Calls From The Handset

    Screening Calls from the Handset Use the handset to screen calls even when you can’t hear the answering system. When the answering system picks up: 1. Press the flash/answerer button to access the answering system. . Listen as the caller leaves a message. .
  • Page 51: Accessing The Answering System From

    Accessing the Answering System from Another Location You can access your answering system from any touch-tone phone by entering your -digit security code during the playing of outgoing announcement or after you hear the outgoing announcement. 1. Dial the telephone number to which the answering system is connected.
  • Page 52: Memory Full

    Memory Full When answering system memory is full, the system answers after 15th ring, and beeps to prompt you to enter the -digit security code. If you don’t enter the security code within 8 seconds, the phone hangs up. You should erase some messages so the answering system can record new messages.
  • Page 53: Battery Safety Precautions

    Battery Safety Precautions • Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type, toxic materials could be released which can cause injury. • To reduce the risk of fire or personal injury, use only the Nickel-metal Hydride battery listed in the User’s Guide. •...
  • Page 54 END OF LIST Indicates that there is no additional information in CID memory. ENTER NAME Prompt telling you to enter the name for one of the 50 memory locations. ENTER TEL NUMBR Prompt telling you to enter the telephone number for one of the 50 memory locations. HANDSET NAME Prompt telling you to enter the user name for the registered handset.
  • Page 55: Answering System Display Messages

    PAGING or Someone pressed the page button on the PAGING FROM base or delete/int/conf button on the handset. REPT Indicates a repeat call message. Indicates a new call from the same number was received more than once. ROOM The audio link between handsets is MONITORING..
  • Page 56: Troubleshooting Guide

    Troubleshooting Guide Caller ID Solutions No Display • The battery must be fully charged. Try replacing the battery. • Make sure that the unit is connected to a non-switched electrical outlet. Disconnect the unit from the wall and plug it in again. •...
  • Page 57 Handset does not ring • Make sure the handset ringer is programmed to ON. • Move closer to the base. The handset may be out of range. • You may have too many extension phones on your line. Try unplugging some phones.
  • Page 58: Battery Solutions

    Battery Solutions If you experience any of the following problems, even after recharging the battery, you may need to replace the battery pack: • Short talk time • Poor sound quality. • Limited Range • Charge indicator fails to turn on. Answering System Solutions Can’t hear messages, beep, etc.
  • Page 59: Causes Of Poor Reception

    Causes of Poor Reception • Aluminum siding. • Foil backing on insulation. • Heating ducts and other metal construction that can shield radio signals. • You’re too close to appliances such as microwaves, stoves, computers, etc. • Atmospheric conditions, such as strong storms. •...
  • Page 60: Warranty

    Warranty Thomson Multimedia Ltd., warrants to the purchaser or gift recipient that if any manufacturing defect becomes apparent in this product within 1 year from the original date of purchase, it will be replaced free of charge, including return transportation. This warranty does not include damage to the product resulting from accidents, misuse or leaking batteries.
  • Page 61: Accessory Information

    Accessory Information DESCRIPTION MODEL NO. AC Power adaptor 5-2812 Handset Replacement Battery 5-2840 Belt Clip 5-2829 Accessory Handset with Charge Cradle 5-2830 To order, call the nearest distributor for your area; Ontario: (905) 624-851 Manitoba: (204) 783-2088 British Columbia: (604) 438-8001 Quebec: (514) 352-9071 A shipping and handling fee will be charged upon ordering.
  • Page 62: Index

    Index De-Registration Accessing the Answering System from Another Location Dialing a CID Number Accessory Information Dialing a Number from Internal Memory 6 Add Records Digital Security System Advanced Intercom Features Display Icons Alarm Clock Display Messages All Settings Do Not Disturb (D-N-D) Answerer Answering System Display Messages 55 Answering System Operation...
  • Page 63 Index Intercom Operation Review Records Interference Information Reviewing and Choosing the Announcement Introduction Reviewing CID Records Ringer Tone Ringer Volume 8,  Key Tone Room Monitor Language Screening Calls from the Base Last Number Redial Screening Calls from the Handset Leaving a Message/Memo Security Code Licensing...
  • Page 64 Visit the GE website at: www.GE.com/phones Thomson Multimedia Ltd. 0 Eglinton Ave W., Suite 0 Model 8 Mississauga, ON Canada L5R E7 0005959 (Rev. 1 CAN E) © 008 Thomson Multimedia Ltd. 08-1 Trademark(s) ® Registered Printed in China Marque(s) ® déposée(s)

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28223 series

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