Calling For Repairs - Motorola GX2-PSAC10D-R Installation And Operation Manual

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C a l l i n g f o r R e p a i r s
If repair is necessary, call Motorola's Repair Facility at 1-800-227-0450 for a Return for Service
Authorization (RSA) number before sending the unit. The RSA number must be prominently
displayed on all equipment cartons. The Repair Facility is open from 8:00 AM to 5:00 PM Central
Time, Monday through Friday..
When calling from outside the United States, use the appropriate international access code, and then
call 956-541-0600 to contact the Repair Facility.
When shipping equipment for repair, follow these steps:
1
Pack the unit securely.
2
Enclose a note describing the exact problem.
3
Enclose a copy of the invoice that verifies the warranty status.
4
Ship the unit PREPAID to the address indicated on the RSA form provided by Motorola.
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