Related Manuals for Motorola Q GSM
Summary of Contents for Motorola Q GSM
- Page 1 Level 1 & 2 Service Manual 6809511A67-O Q GSM Digital Wireless Telephone Q GSM 850/900/1800/1900 GPRS/EDGE...
- Page 2 MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2007. All rights reserved. Mobile Devices Business, Sawgrass International Concourse...
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Page 3: Table Of Contents
Level Service Manual Contents Contents Contents ................. . i Introduction . -
Page 4: Contents
Contents March 28, 2007... -
Page 5: Introduction
Available on a contract basis, Motorola Inc. offers comprehensive maintenance and installation programs which enable customers to meet requirements for reliable, continuous communications. To learn more about the wide range of Motorola service programs, contact your local Motorola products representative or the nearest Customer Service Manager. Product Identification Motorola products are identified by the model number on a label usually located under the battery. -
Page 6: About This Service Manual
Motorola's prior written consent. Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license or rights under the copyrights, patents, or patent applications of Motorola, except for a nonexclusive license to use the Motorola product and the Motorola computer programs with the Motorola product. -
Page 7: Warranty Service Policy
Customer’s original phones will be repaired but not refurbished as standard. Appointed Motorola Service Hubs will perform warranty and non-warranty field service for level 2 (assemblies) and level 3 (limited PCB component). Motorola High Tech Centers will perform level 4 (full component) repairs. -
Page 8: Parts Replacement
When ordering replacement parts or equipment, include the Motorola part number and description used in this service manual. When the Motorola part number of a component is not known, use the product model number or other related major assembly along with a description of the related major assembly and of the component in question. -
Page 9: Specifications
Level 1 and 2 Service Manual Specifications General Function Specification Frequency Range GSM 850 824-848 MHz Tx 869-893 MHz Rx Frequency Range GSM 900 880-915 MHz Tx (with EGSM) 925-960 MHZ Rx Frequency Range DCS 1800 1710-1785 MHz Tx 1805-1880 MHz Rx Frequency Range PCS 1900 1850-1910 MHz Tx 1930-1990 MHz Rx... - Page 10 Q GSM Speech Coding Functions Specification Speech Coding Type Regular pulse excitation/linear predictive coding with long term prediction (RPE LPC with LTP) Bit Rate 13.0 kbps Frame Duration 20 ms Block Length 260 bits Classes Class 1 bits = 182 bits; Class 2 bits = 78 bits Bit Rate with FEC Encoding 22.8 kbps...
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Page 11: Product Overview
Level 1 and 2 Service Manual Product Overview Motorola Q telephones deliver GSM features in a small and lightweight package. These Global System for Mobile communications (GSM) General Packet Radio Service (GPRS) Enhanced Data Rates for GSM Evolution (EDGE) & Wireless Application Protocol (WAP)-enabled... - Page 12 Q GSM Video • MPEG4 Video clip playback • H.263 • Display • 2.4“ 240 x 320 TFT, 64k colors Memory • 64 MB internal memory • Accepts removable microSD memory up to 2GB modules Imaging • Primary camera resolution 1.3 MP Wireless Access Protocol (WAP) 2.0 Compliancy...
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Page 13: Personal Information Management
Level 1 and 2 Service Manual entry, the incoming phone number will be displayed. In the event that no caller identification information is available, an incoming call message is displayed. ➧ User must subscribe to a caller line identification service through their service provider. Personal Information Management The Q telephone contains a built in calendar with date book reminders and phonebook that can be synchronized easily to a computer. -
Page 14: General Operation
Q GSM General Operation Controls, Indicators, and Input/Output (I/O) Connectors The Q controls are located on the front and sides of the device, and on the keyboard, as shown in Figures 1 and 2. Internal Earpiece Main Display Volume / Scroll Wheel... - Page 15 Level 1 and 2 Service Manual Volume / Scroll Wheel SD Card slot Back Key EMU Connector 061419o Figure 2. Telephone Controls and Indicators Locations (Sides) Indicators, in the form of icons, are displayed on the LCD (see Figure 3). 3.
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Page 16: Menu Navigation
Q GSM > = GPRS 8 = GPRS secure connection data transfer < = GPRS data 9 = GPRS transfer unsecure data transfer Bluetooth Indicator – Shows when your phone is connected to another device in a Bluetooth connection. Messaging Presence Indicator – Shows your instant messaging (IM) status. Indi-... -
Page 17: Battery Information
Level 1 and 2 Service Manual Figures 4 shows the Idle Screen display. Recent Calls Messages Calendar Messages Date Left Soft Key Right Soft Label Key Label 061421o Figure 4. Main Screen Display Battery Information Battery Charge Indicator The telephone displays a battery charge indicator icon in the idle screen to indicate the battery charge level. -
Page 18: Tools And Test Equipment
Generic press tool Used to assemble the main lens. 1. To order in North America, contact Motorola Aftermarket and Accessories Division (AAD) at (800) 422-4210 or FAX (800) 622-6210; Internationally, AAD can be reached by calling (847) 538-8023 or faxing (847) 576-3023. -
Page 19: Disassembly
Level 1 and 2 Service Manual Disassembly Disassembly The procedures in this section provide instructions for the disassembly of a Q telephone. Tools and equipment used for the phone are listed in Table 1, preceding. Many of the integrated devices used in this equipment are vulnerable to damage from electrostatic discharge (ESD). - Page 20 Disassembly Lift the end of the battery and remove it completely. See Figure 2. Batte 061423o Figure 2. Removing the Battery There is a danger of explosion if the Lithium Ion battery is replaced incorrectly. Replace only with the same type of battery or equivalent as recommended by the battery manufacturer.
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Page 21: Removing And Replacing The Subscriber Identity Module (Sim) And Memory Card
Level 1 and 2 Service Manual Disassembly Removing and Replacing the Subscriber Identity Module (SIM) and Memory Card Remove the battery door and battery as described in the procedures. 061424o Figure 3. Removing the SIM Slide the SIM away from the SIM holder, as shown in Figure 3. Carefully lift the SIM from the phone. -
Page 22: Removing And Replacing The Rear Housing
Disassembly Removing and Replacing the Rear Housing This product contains static-sensitive devices. Use anti-static handling procedures to prevent electrostatic discharge (ESD) and component damage. Remove the battery cover, battery, SIM and memory card as described in the procedures. Remove and save the 3 screw grommets covering the housing screws. In addition to 4 screws, the rear housing assembly is fastened with plastic latches. - Page 23 Level 1 and 2 Service Manual Disassembly Open the top snap by seperating the front housing from the back housing. 061425o Figure 6. Seperating the Front Housing from the Back H ousing Un-snap the side snap by the scroll wheel by pressing on the front housing. 061425o Figure 7.
- Page 24 Disassembly Finish separating the housing as shown below. 061425o Figure 9. Separating the Housing Carefully rotate the rear housing away from the front housing assembly. Lift the rear housing assembly away from the phone. 10. To replace the housing assembly take notice that he lower right screw does not fasten to a screw insert, but rather a locking bracket, a small "L"...
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Page 25: Removing And Replacing The Camera Assembly
Level 1 and 2 Service Manual Disassembly Removing and Replacing the Camera Assembly Remove the battery cover, battery, SIM, and rear housing as described in the procedures. The flexible printed cable (FPC) (flex) is easily damaged. Exercise extreme care when handling. - Page 26 Disassembly Remove conductive gasket then unlock the flex connector. Using the disassembly tool and the plastic tweezers, remove the camera assembly. Figure 12. Camera Assembly Removal To replace, carefully insert the camera assembly into its slot in the front housing assembly, making sure the camera grommet is placed onto the plastic guide pin.
- Page 27 Level 1 and 2 Service Manual Disassembly Place the daughter board onto the main board. Figure 14. Camera Assembly Removal Attach the camera flex by seating the flex cable, then press firmly until it snaps into place. Figure 15. Camera Assembly Placement 6809511A67-O March 28, 2007...
- Page 28 Disassembly 10. Place the camera assembly back into the front housing. Connect the camera flex cable to the daughter board. After connecting the camera flex, apply the conductive gasket as shown below. Apply conductive gasket as shown. Align gasket to edges of connector.
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Page 29: Removing And Replacing The Transceiver Board Assembly
Level 1 and 2 Service Manual Disassembly Removing and Replacing the Transceiver Board Assembly This product contains static-sensitive devices. Use anti-static handling procedures to prevent electrostatic discharge (ESD) and component damage. Remove the battery cover, battery, SIM, and rear housing as described in the procedures Use the disassembly tool to pry loose the display flex connector from the main board. - Page 30 Disassembly Remove the main board and disconnect ear speaker. 061469o Figure 20. Removing the Main board and Disconnecting the Ear Speaker. To replace, place keyboard on fixture # 2341A as shown. 061469o Figure 21. Removing the Display Connector Pad March 28, 2007 6809511A67-O...
- Page 31 Level 1 and 2 Service Manual Disassembly Remove Liner from doubled sided adhesive on keyboard. Attach keyboard to main board as shown. Insure that the board to board connector is fully engaged. Remove Tape from Connector. 061469o Figure 22. Removing the Display Connector Pad Activate double side adhesive using Fixture# 2454 and air press set 6 psi and cycle time to achieve 5 sec dwell of full contact.
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Page 32: Removing And Replacing The Antenna
Disassembly Removing and Replacing the Antenna Remove the battery cover, battery, SIM, memory card, rear housing and transceiver board assembly as described in the procedures. Use the plastic tweezers to grasp the plastic antenna and carefully release the bottom latches, See Figure 24. Disassembly tool 061467o Figure 24. -
Page 33: Removing And Replacing The Display Module Assembly
Level 1 and 2 Service Manual Disassembly Removing and Replacing the Display Module Assembly Remove the battery cover, battery, SIM, rear housing, transceiver board assembly, and camera assembly as described in the procedures. The flexible printed cable (FPC) (flex) is easily damaged. Exercise extreme care when handling. - Page 34 Disassembly Remove protective liners as shown. Remove FM from display and housing using de-ionized air. Figure 28. Removing the Protective Liners Gently fold flex upward and place display in place as shown. To prevent display cracking, engage snaps in order shown below. Only press on edges of display. These tabs must remain in this Close up of tab position.
- Page 35 Level 1 and 2 Service Manual Disassembly Only fold the display flex in the direction shown. Never bend the flex in the opposite direction. Bending in the opposite direction will damage the display. Figure 30. Inserting the Display Module 10. Remove protective liner as shown. Figure 31.
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Page 36: Subscriber Identity Module (Sim) And Identification
The Mechanical Serial Number (MSN) is an individual unit identity number and remains with the unit throughout the life of the unit. The MSN can be used to log and track a unit on Motorola's Service Center Database. The MSN is divided into 4 sections, as shown in Figure 32. - Page 37 Level 1 and 2 Service Manual Subscriber Identity Module (SIM) and Identification International Mobile Station Equipment Identity (IMEI) The International Mobile station Equipment Identity (IMEI) number is an individual number unique to the PCB and is stored within the unit's memory. The IMEI uniquely identifies an individual mobile station and thereby provides a means for controlling access to GSM networks based on mobile station types or individual units.
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Page 38: Troubleshooting
Troubleshooting Troubleshooting Troubleshooting Chart Table 3. : Level 1 and 2 Troubleshooting Chart SYMPTOM PROBABLE CAUSE VERIFICATION AND REMEDY 1. Telephone will not turn on or stay on. a) Battery either discharged or Measure battery voltage across a 50 ohm (>1 defective. -
Page 39: Programming: Software Upgrade And Flexing
Level 1 and 2 Service Manual Troubleshooting Table 3. : Level 1 and 2 Troubleshooting Chart (Continued) SYMPTOM PROBABLE CAUSE VERIFICATION AND REMEDY b) Antenna assembly defective. Check to make sure the antenna is installed correctly. If the antenna is installed correctly, substitute a known good antenna assembly. -
Page 40: Exploded View Diagram (Main Assembly)
Troubleshooting Exploded View Diagram (Main assembly) 031826o Figure 33. Exploded View Diagram (Main assembly) March 28, 2007 6809511A67-O... -
Page 41: Exploded View Parts List (Main Assembly)
Level 1 and 2 Service Manual Troubleshooting Exploded View Parts List (Main assembly) The following part number table is provided only for reference. Please contact your local Motorola parts organization for current part number information. Table 4. Exploded View Parts List Item Part Number... -
Page 42: Accessories (Optional)
USB 2.0 SD Card Reader SYN1045 Digital Accessories Data Cable Mini USB/USB/Serial SKN6371 Data Cable USB/charging AAKN4013 Motorola Phone Tools Phase 4 SVN5539 MobileVoice (Wireless BT Headsets) Bluetooth Headset H670 Black Slate (Canary) SYN1853 Bluetooth Headset H670 Cosmic Blue (Canary) SYN1855... - Page 43 Reverb (Oakley Stereo Bluetooth Eyewear - BLK) SYN1552 Reverb (Oakley Stereo Bluetooth Eyewear - WHT) SYN1553 REVERB (Oakley Stereo Bluetooth Eyewear Br. Sm.) SYN1554 Audex Motorola Jacket Series Electronics - Deep Spruce SYN1712 Audex Motorola Jacket Series Electronics - Fire Red SYN1713 Music & Entertainment 6809511A67-O...
- Page 44 D&G Stereo Headset SYN1744 EMU STEREO HEADSET FIRE RED SYN1632 JBL Black On Tour Portable Speaker SYN1451 Motorola Bluetooth Active Headphones S9 SYN1902 S200 EMU Stereo HS - Cherry Red SYN1709 S200 EMU Stereo HS - Cingular SYN1562 S255 EMU Mono HS...
- Page 45 Level 1 and 2 Service Manual Troubleshooting Table 5. Accessories(Continued) Part Description Part Number Travel Charger EMU Mid-Rate Switcher - US ENG SPN5185 Travel Charger EMU Rapid Switcher - Argentina SPN5197 Travel Charger EMU Rapid Switcher - BRAZIL SPN5196 Travel Charger EMU Rapid Switcher - HK SPN5199 Travel Charger EMU Rapid Switcher - Japan SPN5275...
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Page 46: Index
1 and 2 6809511A67-O Q GSM Level 1 and 2 Service Manual Index Index identification 32 international mobile station equipment identity 33 mechanical serial number 32 active line indicator 12 product 1 airplane mode indicator 11 IM indicators 12 antenna, removing and replacing 28... - Page 47 Level 1 and 2 Service Manual Index removing troubleshooting 34 antenna 28 battery 13, 15 battery housing 15 WAP (Wireless Access Protocol) 8 camera assembly 21 warranty service 3 display module assembly cover 29 rear housing 18 SIM 17 transceiver board assembly 25 replacement parts contact information 4 replacing...