D-Link DWL-AG520 Manual page 35

Troubleshooting
2. I cannot connect to the Access Point or the wireless Router.
Make sure that the SSID on the DWL-AG520 PCI adapter is
!
exactly the same as the SSID on the Access Point or wireless
Router.
!
Move the DWL-AG520 and Access Point or wireless Router into
the same room and then test the wireless connection.
Disable all security settings. (WEP, MAC Address Control, AES)
!
Make sure that the Access Point/Router is not locked down to a
!
different frequency
! Turn off your Access Point and the computer with the
DWL-AG520. Turn on the Access Point, and then turn on the
computer with the DWL-AG520.
Refresh the DWL-AG520 Utility
!
3. The DWL-AG520 Power and Link lights are not on.
!
Check to see if the DWL-AG520 PCI adapter is firmly inserted
into the PCI slot of your desktop computer.
4. I forgot my Encryption key.
!
Reset the Access Point to its factory default settings and restore the
DWL-AG520 Wireless PCI Adapter to the factory default settings.
5. The computer does not recognize the DWL-AG520 Wireless Adapter.
Make sure that the DWL-AG520 Wireless Adapter is properly seated
!
in the computer's PCI slot.
If Windows does not detect the hardware upon insertion of the
!
adapter, make sure to completely remove drivers that were
previously loaded. To remove the drivers, do the following:
35