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Intel Inside logo are U.S. registered trademarks and MMX is a U.S. trademark of Intel Corporation. TrackPoint is a U.S. registered trademark of International Business Machines. All certifications may not be completed at product introduction. Check with your HP reseller for certification status.
Removing LCD Module (HP Authorized Service Providers Only) ..........2-12 Removing the Top Case (HP Authorized Service Providers Only) ..........2-14 Removing the Motherboard or Bottom Case (HP Authorized Service Providers Only).....2-15 Removing the BIOS IC (HP Authorized Service Providers Only) ..........2-19 Removing Other Components (HP Authorized Service Providers Only) ........2-20...
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Table 3-5. POST Messages........................3-17 Table 3-6. BIOS Setup Menus and Parameters..................3-22 Table 4-1. OmniBook Replaceable Parts .....................4-3 Table 4-2. Assembly-Component Breakdown ..................4-7 Table 4-3. Accessory Replaceable Parts ....................4-7 Table 4-4. Part Number Reference.......................4-8 Table 5-1. OmniBook 7100 LCD Guidelines (TFT)................5-3 HP OmniBook 7100...
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Introduction This service manual provides reference information for the HP OmniBook 7100. It is intended to be used by HP-authorized service personnel in the installation, servicing, and repair of these products. The manual is designed as a self-paced guide. It is intended to train you to install, configure, and repair OmniBook computers.
Product Information The HP OmniBook 7100 provides desktop performance and expandability as well as the latest in multimedia capabilities. It uses high-performance component technologies that make it capable of replacing a desktop computer or serving as a multimedia presentation tool.
System-off button Battery Speaker Figure 1-1. OmniBook - Front View AC adapter Front infrared socket port PC Card slots Status lights Audio jacks Volume control PC Card eject buttons Figure 1-2. OmniBook - Side View Product Information HP OmniBook 7100...
On, Standby, On, Standby, Suspend, Hibernate, Suspend, Hibernate, Suspend, Hibernate, Suspend, Hibernate, Off. Off. Off. Off. Features at the time of product introduction. Not updated for later versions. Intel Mobile Pentium or Mobile Pentium II processor. HP OmniBook 7100 Product Information...
(battery continues charging if ac adapter is button until the display shuts connected). Computer reboots at turn-on and down. restores network connections. Does not suspend if Video Display Device set to Both in BIOS Setup. Product Information HP OmniBook 7100...
Num Lock. Num Lock is active. Keypad Lock. The embedded keypad is active (Fn+F8). Num Lock must also be on for the numeric keys—otherwise, cursor control is active. Scroll Lock. Scroll Lock is active (Fn+ScrLk). HP OmniBook 7100 Product Information...
Fn + ScrLk Toggles Scroll Lock on and off. Fn + UP ARROW Increases and decreases the sound volume. The volume range is limited by the Fn + DOWN ARROW setting of the volume control knob. Product Information HP OmniBook 7100...
LPT1 (ECP parallel port) Real-time clock Free USB and CardBus - assigned by Windows driver Free (or MIDI, if enabled) Pointing device Numeric data processor Internal hard disk (primary IDE controller) Internal CD-ROM drive (secondary IDE controller) HP OmniBook 7100 Product Information...
Specifications The following tables list descriptions for the OmniBook and its accessories. Table 1-11. OmniBook 7100 Specifications Physical Attributes Size: 324mm×252mm×56mm (12.76”×9.92”×2.22”) closed. Weight: 3.95 kg (8.7 lb). 266-MHz Intel Pentium II processor with MMX technology. Processor and 1.6-V core, 2.5-V external, low-power processor.
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Microsoft Windows 95 or Windows NT 4.0. Windows 95-compatible Plug-and-Play. Windows NT 4.0 APM and PC Card Plug-and-Play. Advanced Power Management (APM 1.2). DMI 2.0 with HP TopTools 2.6. McAfee Virus Scan 3.1.5. Online documentation. OmniBook Recovery CD-ROM included. Centralized worldwide BIOS and driver update service.
8.1-GB internal hard disk drive. F1475A 6.4-GB internal hard disk drive. F1450A Lithium-ion battery (primary and secondary). F1459A Composite video adapter. OmniBook 7100, 4100, 3100, 2100 Accessories F1477A Docking system and monitor stand (tall). F1452A Mini dock. F1451A Port replicator.
Drive contained on the icon PCA. All external connections (except front and back IR) Keyboard are made to the Front-IR Heatsink (pointing stick) motherboard. (LEDs) Figure 1-4. Replaceable Module Diagram 1-12 Product Information HP OmniBook 7100...
Touch-pad PCA (table on page 2-22). Hinge (table on page 2-21). Video PCA (table on page 2-23). Caution Always provide proper grounding when performing repairs. Without proper grounding, an electrostatic discharge may damage the OmniBook and its components. HP OmniBook 7100 Removal and Replacement...
• You can install a battery in either bay. But any other type of module must be installed in only the left bay (on the right side when the unit is upside-down). • For a battery, slide its faceplate to the left or right so it fits into the bay correctly. HP OmniBook 7100 Removal and Replacement...
• Insert the RAM board into the connector at about a 30° angle until it is fully inserted. Then press down at both sides until both latches snap closed. • If only one RAM board is present, you can install it in either connector. Removal and Replacement HP OmniBook 7100...
• Unsnap the two plastic snaps next to the connector and remove the plastic tray. • Remove the four screws from the sides of the shield. • Remove the hard drive from the shield. • Unplug the connector from the hard drive. HP OmniBook 7100 Removal and Replacement...
¨ On any computer that has a CD-ROM drive, run from the makesupp \Omnibook\Drivers\Hputils directory on the OmniBook 7100 Recovery CD. ¨ On any computer with World Wide Web access, download the Support Utility software package from the OmniBook website (see page vi). Follow the instructions provided.
RAM cover and pop it off. Use a small screwdriver or probe to pry out the screw cover on the display bezel. To Screw Cover replace, firmly press the adhesive side of the cover into the hole. HP OmniBook 7100 Removal and Replacement...
Removing the Keyboard (HP Authorized Service Providers Only) Required Equipment • Small Phillips screwdriver. • Small flat-blade screwdriver. • Probe or tweezers. Removal Procedure 1. Unplug the ac adapter, if present, and remove the battery. 2. Remove the four screws from the bottom case.
• When you lower the keyboard into the case, pull it toward the front so the three tabs at the back fit down into the case. Adjust the keyboard until the tabs lock under the top case. Removing the Heatsink (HP Authorized Service Providers Only) Required Equipment • Small Phillips screwdriver.
Reassembly Notes Caution Replace any thermal pads on the heatsink that are damaged. • Plug in the fan cable before inserting the heatsink into the case. • Tuck the fan cable under the heatsink. 2-10 Removal and Replacement HP OmniBook 7100...
Removing the Display Assembly (HP Authorized Service Providers Only) Required Equipment • Small Phillips screwdriver. Removal Procedure 1. Unplug the ac adapter, if present, and remove the battery. 2. Remove these additional assemblies: • Keyboard (page 2-8). • Heatsink and right hinge cover (page 2-9).
Removing LCD Module (HP Authorized Service Providers Only) Required Equipment • Small Phillips screwdriver. Removal Procedure 1. Unplug the ac adapter, if present, and remove the battery. 2. Remove these additional assemblies: • Keyboard (page 2-8). • Heatsink and right hinge cover (page 2-9).
• Install the LCD shield and three display brackets on the LCD module, then install the complete assembly onto the posts at the top of the display case. Lower the assembly into the case. • Route the LCD wires under the main display cable near the right hinge. HP OmniBook 7100 Removal and Replacement 2-13...
• Install the hinge end caps into the case before attaching the bezel. The mark molded into the cap should be vertical when the display is laying flat. • Install the left hinge cover with its flat wall toward the front. Removing the Top Case (HP Authorized Service Providers Only) Required Equipment • Small Phillips screwdriver. Removal Procedure 1.
• Starting at one corner, fully engage the tabs across the front edge of the top case, then lower it onto the bottom case. Removing the Motherboard or Bottom Case (HP Authorized Service Providers Only) Required Equipment • Small Phillips screwdriver.
7. Remove the screw from the pointer-control PCA, then unplug the PCA from the motherboard. LVDS PCA Pointer-control PCA Screw, M2.5×4mm Screw, M2×12mm (4) DC-DC PCA CPU module CPU fence Figure 2-10. Removing the Motherboard (Part 1) 8. Unplug the front-IR cable from the motherboard. 2-16 Removal and Replacement HP OmniBook 7100...
13. Lift the front edge of the motherboard until it clears the bottom case, then slide the board forward and lift it out. Screw, M2.5×8mm Screw, M2.5×4mm Screw, M2.5×6mm Standoff, 12mm Screw, M2×12mm Front-IR cable Screw, M2.5×4mm (4) Screw, M2.5×4mm Figure 2-11. Removing the Motherboard (Part 2) HP OmniBook 7100 Removal and Replacement 2-17...
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2. Run ESN.EXE from one of these sources: ¨ On a factory software installation, in MS-DOS change to the \OMNIBOOK\DRIVERS\HPUTILS directory and type at the prompt. ¨ Otherwise, copy \Omnibook\Drivers\Hputils\Esn.exe from the OmniBook 7100 Recovery CD, then run it on the OmniBook. 2-18 Removal and Replacement...
¨ If you are prompted for the serial number, type the serial number shown on the bottom of the case. ¨ If a serial number has already been stored, you must call an HP support center to change it. Installing a New Serial Number Label If you do not have a master file that creates serial number labels, get a copy from the Reseller website (see page vi).
• Press down firmly on the IC with your thumb to ensure a proper connection. • Reprogram the IC by programming the BIOS—see the note above. Removing Other Components (HP Authorized Service Providers Only) Required Equipment • Small Phillips screwdriver.
2. Unplug the two cables from the inverter PCA. 3. Remove the screw from the PCA and remove the PCA. Reassembly Notes: Make sure the insulator covers the inverter PCA. See page 2-11. LCD Module HP OmniBook 7100 Removal and Replacement 2-21...
3. Release the two snaps along one side of the plastic Heatsink (page 2-9). housing, then lift off the plastic cover and pop out Display (page 2-11). the touch-pad PCA. Top case (page 2-14). 2-22 Removal and Replacement HP OmniBook 7100...
Caution: Replace any heatsink thermal pads that are damaged. Plug-in module (page 2-3). Unplug the PCA from the motherboard. DC-DC PCA Hard drive (page 2-5). Keyboard (page 2-8). Heatsink (page 2-9). Display (page 2-11). Top case (page 2-14). HP OmniBook 7100 Removal and Replacement 2-23...
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3. Unplug the PCMCIA socket from the motherboard. Display (page 2-11). Reassembly Notes: Be sure to install the grounding Top case (page 2-14). clips on the PCMCIA screws. Make sure they do not Motherboard (page 2-15). touch any nearby components. 2-24 Removal and Replacement HP OmniBook 7100...
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Plug-in module (page 2-3). Unplug the PCA from the bottom of the motherboard. Video PCA Hard drive (page 2-5). Keyboard (page 2-8). Heatsink (page 2-9). Display (page 2-11). Top case (page 2-14). Motherboard (page 2-15). HP OmniBook 7100 Removal and Replacement 2-25...
Troubleshooting The suggestions in this section can help isolate and repair the cause of a problem. To ensure quality repair, HP recommends that you follow the basic troubleshooting steps shown in the illustration below. Check the customer's description of the problem and any supporting information.
Run the basic test of the OmniBook diagnostic program (page 3-11). –and– • Function Tests. Run tests that check the repaired function, such as in the OmniBook diagnostic program (page 3-11). –and– • Failed Tests. Run any other tests that failed during troubleshooting. HP OmniBook 7100 Troubleshooting and Diagnostics...
* The diagnostic test is more thorough if you use a loopback connector. † Use an appropriate external device to exercise the port. See the help text for the tests in the menu. Troubleshooting and Diagnostics HP OmniBook 7100...
Check boot order in BIOS Setup. Sluggish startup or Run ScanDisk and Disk Use same suggestions shutdown Defragmenter to check and shown at left. optimize the hard drive. Delete temporary and unneeded files. HP OmniBook 7100 Troubleshooting and Diagnostics...
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LVDS PCA. Erratic display Display cable or connections. LCD module. Bright or missing See quality statement on LCD module. See quality statement on pixels or lines page 5-2. page 5-2. Display cable or connections. Troubleshooting and Diagnostics HP OmniBook 7100...
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Y PS/2 device. adapter do not work Motherboard. Pointing stick General problems Check settings in Control Keyboard assembly. Panel. Pointer-control PCA. Check that the pointing stick Motherboard. is enabled in BIOS Setup. HP OmniBook 7100 Troubleshooting and Diagnostics...
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Check operation using record Setup. external microphone. Audio PCA. Check software controls for Motherboard. microphone—it should not be muted in recording panel. Note: The microphone should normally be muted in the master output panel. Troubleshooting and Diagnostics HP OmniBook 7100...
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AC adapter. The ac adapter is not OmniBook available. repairable—it must be DC-DC PCA. replaced. Motherboard. Miscellaneous Clock loses time Plug in ac adapter for 24 Motherboard. Charge backup battery. hours to charge backup battery. HP OmniBook 7100 Troubleshooting and Diagnostics...
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You can run BIOS Setup and change the hard disk time- out to match the Suspend time-out. Certain background operations (such as HP COE virus scans) can affect performance while they’re running. Some file browsers may be unresponsive while they’re...
\Dmi\Hpdiags directory on the hard disk. –or– If HP TopTools is installed, use the DiagTools page to create the disk. • On any computer with a CD-ROM drive, run diaginst from the \Omnibook\Dmi\Hpdiags directory on the OmniBook 7100 Recovery CD.
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On any computer, open the HPSUPPT.TXT log file on the diagnostic Optional: Check the log. disk using Notepad or other text editor. It contains a hardware summary and a list of all test results and errors. 3-12 Troubleshooting and Diagnostics HP OmniBook 7100...
0083h - Replace the BIOS IC. Replace the 0086h motherboard. replace the corresponding RAM board (each 01000000h represents 16MB). 0087h Replace the motherboard. 0181h Replace the CPU module. 0088h Replace the BIOS IC. HP OmniBook 7100 Troubleshooting and Diagnostics 3-13...
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For the external or internal loopback 0302h Run BIOS Setup and check the floppy drive test, replace the motherboard. type. Replace the floppy drive. 0702h Replace the motherboard. 0303h Insert a floppy disk without write protection. 3-14 Troubleshooting and Diagnostics HP OmniBook 7100...
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PCA. If the 1306h front IR port passes but the rear fails, check IR cable connections, replace the icon PCA. 9006h (See USB Port Test near end of table.) Replace the motherboard. HP OmniBook 7100 Troubleshooting and Diagnostics 3-15...
The following table lists POST messages and explanations for reported problems. If the system fails after you make changes in BIOS Setup, reset the computer, enter BIOS Setup, and install the defaults or correct the error. 3-16 Troubleshooting and Diagnostics HP OmniBook 7100...
ServerBIOS2 test error: Cannot write to EISA CMOS. 02F5: DMA Test Failed ServerBIOS2 test error: Cannot write to extended DMA (Direct Memory Access) registers. 02F6: Software NMI Failed ServerBIOS2 test error: Cannot generate software NMI (Non-Maskable Interrupt). HP OmniBook 7100 Troubleshooting and Diagnostics 3-17...
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Displays the address nnnn of the upper limit of Upper Memory Blocks, indicating released segments of the BIOS which can be reclaimed by a virtual memory manager. Video BIOS shadowed Video BIOS copied to shadow RAM. 3-18 Troubleshooting and Diagnostics HP OmniBook 7100...
Requires the PC Card configuration header. Run the test for the Texas Instruments PCI1250A socket controller (command line switch -b65). • CardBus (32-bit) test, TESTCB. Requires the CardBus configuration header. Run the test for the Texas Instrument PCI1250A socket controller (command line switches -b65 and -jsd000). HP OmniBook 7100 Troubleshooting and Diagnostics 3-19...
1. Start Windows, if it is not already running. 2. Click Start, Programs, HP DMI, Setup. To install the DMI from floppy disks or from the OmniBook 7100 Recovery CD: 1. For floppy disks, copy the DMI software from the \omnibook\drivers\os_version\dmi directory of either the hard disk or Recovery CD to two or more floppy disks (for example, copy the contents of the \disk1 subdirectory to disk #1).
• Windows-compatible DMTF Service Layer software, which controls access to the DMI. • A client agent. The HP Remote DMI Agent is a DMI application and also a network server-side stream-based application. The Remote Agent is listening for Remote Application connection requests.
Sets whether left-CTRL + left-ALT on an external keyboard is Enabled interpreted as the Fn key. IDE Controller Enables the primary (hard drive) and secondary (optional CD- Both ROM drive) controllers. FDD Controller Enables the floppy drive. Enabled 3-22 Troubleshooting and Diagnostics HP OmniBook 7100...
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Enables automatic CPU power savings. Absence of keyboard, mouse, and hard disk activity could cause slower CPU response. Standby Time-out Sets the period of inactivity after which the computer goes 2 minutes from On to Standby power mode. HP OmniBook 7100 Troubleshooting and Diagnostics 3-23...
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Load Previous Values Discards Setup changes since last save, stays in Setup. Does not affect Security and date/time changes. Save Changes Saves Setup changes, and stays in Setup. Security settings are saved when changed. 3-24 Troubleshooting and Diagnostics HP OmniBook 7100...
This chapter contains an exploded view of the OmniBook and the following lists of parts: • OmniBook replaceable parts (page 4-3). • Assembly-component breakout (page 4-7) • Accessory replacement parts (page 4-7). • Part number reference (page 4-8). HP OmniBook 7100 Replaceable Parts...
Display components (see figure on page 4-5) Top case components (see figure on page 4-6) Motherboard components (see figure on page 4-6) Figure 4-1. Exploded View Replaceable Parts HP OmniBook 7100...
Keyboard, French-Canadian F1440-60927 Keyboard, German F1440-60924 Keyboard, International English F1440-60922 Keyboard, Italian F1440-60926 Keyboard, Norwegian F1440-60930 Keyboard, Spanish F1440-60925 Keyboard, Swedish F1440-60929 Keyboard, Swiss F1440-60928 Keyboard, UK English F1440-60931 Keyboard, US English F1440-60921 Label, regulatory F1440-60971 HP OmniBook 7100 Replaceable Parts...
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Shield, LCD (LG 14") F1440-60958 Shield, PCMCIA F1440-60951 Socket, PCMCIA F1440-60917 Speaker F1440-60948 Standoff, 12mm (motherboard) F1440-60980 Standoff, 4-11258-2 (docking port) F1440-60977 Standoff, 4-4OUNC-2 (I/O ports) F1440-60976 Thermal pad, CPU heatsink F1440-60970 See Table 4-2 for components. Replaceable Parts HP OmniBook 7100...
The statement can be a fax copy of the document. The fact that the unit is in the hands of an HP representative on behalf of the customer is not evidence of ownership.
These cosmetic imperfections may be visible to the customer under varying display conditions and can appear as bright, dim, or dark spots. This issue is common across all vendors supplying TFT displays in their products and is not specific to the HP OmniBook display.
Table 5-1. OmniBook 7100 LCD Guidelines (TFT) Type of Imperfection Imperfections Not Allowed LG 14” TFT, XGA • Electrical Imperfections: 7 or more single bright dots. • Bright dots 7 or more single dark dots. Dark dots • 3 or more double bright dots.
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1. Product Information 2. Removal and Replacement 3. Troubleshooting and Diagnostics 4. Replaceable Parts 5. Reference Information Part Number Printed in U.S.A. 4/98 F1440-90014...