Thank you for purchasing this Panasonic product. Please read this manual carefully before using this product and save this manual for future use. KX-UT113/KX-UT123/KX-UT133/KX-UT136/KX-UT248: Software File Version 01.080 or later In this manual, the suffix of each model number is omitted unless necessary.
Briefly describes basic information about the installation of the unit. Administrator Guide Describes information about the programming and maintenance of the unit. Manuals and supporting information are provided on the Panasonic Web site at: http://www.panasonic.com/sip (for users in the United States) http://panasonic.net/pcc/support/sipphone (for users in Canada) Note •...
DO NOT send the product to the Executive or Regional Sales offices. They are NOT equipped to make repairs. Product Service (For users in the United States only) Panasonic factory service centers for this product are listed in the service center directory. Consult your authorized Panasonic dealer for detailed instructions.
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Introduction For Future Reference Record the information in the space below for future reference. Note • The serial number and MAC address of this product may be found on the label affixed to the bottom of the unit. You should note the serial number and MAC address of this unit in the space provided and retain this manual as a permanent record of your purchase to aid in identification in the event of theft.
Table of Contents Table of Contents Important Information ................7 For Your Safety .........................7 Data Security ........................9 Additional Information ....................10 Before Operating the Telephone ............12 Accessory Information ....................12 Location of Controls .......................13 Screens ..........................19 Status Icons ........................20 Soft Buttons and Soft Button Icons ................21 Basic Operations ......................23 Confirming Your Extension Number ................23 Going off- and on-hook ....................23...
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Cleaning the Unit ......................75 Appendix ....................76 Specifications ........................76 Troubleshooting ......................79 Common Issues and Solutions ..................79 Error Messages ......................83 Revision History ......................84 KX-UT113/KX-UT123/KX-UT133/KX-UT136 Software File Version 01.025 ....84 KX-UT113/KX-UT123/KX-UT133/KX-UT136 Software File Version 01.080 ....85 Open Source Software ................86 Index......................90 Operating Instructions Document Version 2012-02...
Important Information Important Information WARNING For Your Safety General Safety Do not disassemble this unit. Dangerous To reduce the risk of injury, loss of life, electric shock, electrical shock could result. The unit must fire, malfunction, and damage to equipment or property, only be disassembled and repaired by always observe the following safety precautions.
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Important Information Disconnect this unit from power outlet/the Allow 10 cm (3 in) clearance around the Ethernet cables if it emits smoke, an abnormal unit for proper ventilation. smell, or makes unusual noise. These conditions can cause fire or electric shock. Wall Mounting Confirm that smoke has stopped and contact Do not mount the unit in a manner other than...
Preventing Data Loss • Use only the correct Panasonic handset. • Keep a copy of all important data (such as the phonebook list) in case the machine malfunctions and data cannot be recovered.
SAVE THESE INSTRUCTIONS Security Information • Security settings, such as passwords, cannot be undone at Panasonic service centers. Take FCC and Other Information measures to prevent passwords from being lost or forgotten. This equipment has been tested and found to comply •...
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Model Number: KX-UT123/KX-UT133/KX-UT136/ shielding to RF energy commonly emitted by digital KX-UT248 devices. Responsible Party: For users in Canada only Panasonic Corporation of North America One Panasonic Way • This Class B digital apparatus complies with Secaucus, NJ 07094 U.S.A. Canadian ICES-003.
For users in the United States: KX-A239 (PQLV206) • For users in Canada: KX-A239X (PQLV206) Wall Mount Kit • For KX-UT113/KX-UT123: KX-A432 • For KX-UT133/KX-UT136/KX-UT248: KX-A433 To order an optional AC adaptor, please order using the "KX-A239" or "KX-A239X" model number (not "PQLV206"). Operating Instructions...
Before Operating the Telephone Location of Controls Front View For KX-UT113/KX-UT123: KL M N O P For KX-UT133: G IJ KL M OPQ R Document Version 2012-02 Operating Instructions...
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OPQ R For KX-UT248: LCD (Liquid Crystal Display) KX-UT113 is equipped with a 3-Line LCD. KX-UT123/KX-UT133 is equipped with a 3-Line LCD and LCD backlight. KX-UT136 is equipped with a 6-Line LCD and LCD backlight. KX-UT248 is equipped with a 4.4-inch LCD and LCD backlight.
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When you receive a call or Hold Recall, the lamp flashes green. When someone has left you a message, the lamp stays on red. If KX-UT113/KX-UT123/KX-UT133/KX-UT136 is connected to a KX-NS1000 PBX, the Message/Ringer Lamp shows the current status as follows: –...
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Before Operating the Telephone Left Side View For KX-UT113/KX-UT123: For KX-UT133/KX-UT136/KX-UT248: Headset Jack EHS Jack (KX-UT133/KX-UT136/KX-UT248 only) Operating Instructions Document Version 2012-02...
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Before Operating the Telephone Bottom View For KX-UT113: For KX-UT123: For KX-UT133/KX-UT136/KX-UT248: DC Jack Document Version 2012-02 Operating Instructions...
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Before Operating the Telephone LAN Port Handset Jack PC Port (KX-UT123/KX-UT133/KX-UT136/KX-UT248 only) Operating Instructions Document Version 2012-02...
Before Operating the Telephone Screens This section explains the buttons and icons that appear on the display. For KX-UT113/KX-UT123/KX-UT133: Call Log Setting For KX-UT136: Call Log Setting For KX-UT248: BLF 1 DN 1 BLF 2 DN 2 BLF 3 0123456789...
Before Operating the Telephone Soft Button Icons Indicate the functions that will be accessed when the corresponding buttons are pressed. The icons displayed vary according to the state of the unit. (For example, the icons displayed while on a call are different from the icons displayed while storing an entry in the phonebook.) Scroll Indicator Indicates that [ ], [ ], [ ], or [ ] can be pressed to display the previous or next item.
You can also use the physical ENTER button to perform the same operation as this soft button. For KX-UT113/KX-UT123 only, if multiple lines are available at your unit, select Line the line to use to make a call (Page 25).
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Before Operating the Telephone Icon Description Answer an incoming call (Page 23). Answer Close the incoming call screen and continue pre-dialing (Page 25). Close Reject an incoming call (Page 27). Reject Perform a blind transfer (Page 30). Blind Add an entry, such as to the call rejection list or the phonebook (Page 28, Page 36).
In hands-free mode, you can talk and hear the other If KX-UT113/KX-UT123/KX-UT133/KX-UT136 party in a conversation without using the handset. This is connected to a Panasonic KX-NS1000 PBX, mode is useful for performing other tasks during a refer to the documentation of the KX-NS1000 conversation, such as writing.
Before Operating the Telephone Adjusting the Volume You can adjust the ringer, handset, headset, and speaker volume using [ ] and [ ] on the Navigator key. Adjusting the ringer volume When receiving a call, press [ ] or [ ]. You can also adjust the ringer volume in the settings.
3 to connect the call. For details about DN Note buttons, see "Flexible Buttons (KX-UT133/ • For KX-UT113/KX-UT123, if more than one line KX-UT136/KX-UT248 only) (Page 35)". • For KX-UT113/KX-UT123, you can press is available at your unit, you can press...
"Flexible Buttons your administrator or dealer. (KX-UT133/KX-UT136/KX-UT248 only) (Page 35)". • For KX-UT113/KX-UT123, you can press One-touch Dialing (KX-UT133/ instead of going off-hook. If more than Call one line is available at your unit, select the line KX-UT136/KX-UT248 only) to use, and then press [ENTER].
Feature Operations see "Flexible Buttons (KX-UT133/KX-UT136/ Receiving Calls KX-UT248 only) (Page 35)". This section explains the basic methods for receiving a call. Receiving a Call Go off-hook. To end the call, go on-hook. Auto answer You can have the unit automatically answer an incoming call.
Feature Operations Rejecting specific calls Note • If you do not press any buttons for 1 minute, the You can set the unit to reject specific phone numbers. unit will return to stand-by mode. Note Deleting a stored phone number •...
To hold the current call and then talk to the new your administrator or dealer. party To retrieve a call on hold at your extension For KX-UT113/KX-UT123 users Go off-hook. Press [HOLD] while hearing the call waiting tone. For KX-UT133/KX-UT136/KX-UT248 users...
DN button. For details, consult your • For KX-UT113/KX-UT123, if a call is on hold administrator or dealer. (Page 29), the transfer operation cannot be •...
Feature Operations Mute pressing . For details, consult your administrator or dealer. • If unscreened transfers are supported on your You can mute your voice during a conversation. While phone system, step 2 can be omitted. For the mute feature is turned on, you will be able to hear details, consult your administrator or dealer.
During a conference, you can remove other parties from the conference. However, this operation is available only during conference calls you initiate. For KX-UT113/KX-UT123 users During a conference call, press [HOLD]. • The second party is put on hold, but you can continue talking to the first party.
If the unit has multiple lines, press [ ] or [ ] to select • In the incoming call log, "Not Answered" is the line on which is displayed, and then go displayed on missed calls. For KX-UT113/ off-hook. KX-UT123/KX-UT133, you must press [ ] to see this. •...
Feature Operations Call Forwarding/Do Not Logging in to or Logging Disturb out of a Group (KX-UT133/KX-UT136/ You can have incoming calls automatically forwarded to another destination. You can also have incoming KX-UT248 only) calls rejected (Do Not Disturb). Note • When Call Forwarding or Do Not Disturb is Logging in to or Logging out of enabled,...
Feature Operations BLF (Busy Lamp Field) Flexible Buttons Calls the extension assigned to the button. During (KX-UT133/KX-UT136/ a conversation, a BLF button can be used to transfer calls to the assigned extension (Page 30). A BLF button’s lamp also shows the current status KX-UT248 only) of the assigned extension.
You can add a maximum of 500 (for KX-UT123/ (A to E) or "Ringtone X", and then press KX-UT133/KX-UT136/KX-UT248) or 100 (for KX-UT113) phonebook entries to the unit. [ENTER]. To make a call from the phonebook, see "Making a Call Do one of the following, depending on your from the Phonebook List (Page 25)".
Press [ ] or [ ] to display the desired entry, or press and search for the desired entry (Page 37). Search Do one of the following, depending on your unit: For KX-UT113/KX-UT123 users • Press , select "Erase", and then press Menu [ENTER].
Customizing the Telephone User Settings You can configure various settings to customize the behavior of the unit. This section explains how to configure the settings using the unit. Accessing the Settings In stand-by mode, press Setting Press [ ] or [ ] to select the desired setting category, and then press [ENTER]. Configure the settings as necessary.
Customizing the Telephone Available Settings Ringer Ringer Volume Page 41 Ringtone Page 41 ECO Mode Page 41 LCD Contrast Page 42 Backlight Page 42 Display Lock Page 42 Key Click Tone Page 42 FWD/DND Setting Do Not Disturb Page 43 FWD All Page 43 FWD Busy...
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Page 49 Deregistration Page 49 For details about the FWD/DND settings when KX-UT113/KX-UT123/KX-UT133/KX-UT136 is connected to a KX-NS1000 PBX, refer to the documentation of the KX-NS1000. This setting is available only if "DNS" is set to "Manual". This setting is available only on KX-UT123/KX-UT133/KX-UT136/KX-UT248.
Ringer Volume Adjust the ringer volume. Level 0 to 6 Level 3 Ringtone Select a ringtone to play when you <KX-UT113/ <KX-UT113/ receive a call. If multiple lines are KX-UT123> KX-UT123> configured on your unit, you must first Ringtone 1–...
Customizing the Telephone LCD Contrast Setting Description Value Range Default LCD Contrast Change the contrast of the display. Level 1 to 6 Level 3 Backlight (KX-UT123/KX-UT133/KX-UT136/KX-UT248 only) Setting Description Value Range Default Backlight Change the settings for the backlight. Always On Automatic Automatic Always Off...
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Note • For details about the FWD/DND settings when KX-UT113/KX-UT123/KX-UT133/KX-UT136 is connected to a KX-NS1000 PBX, refer to the documentation of the KX-NS1000. Document Version 2012-02 Operating Instructions...
Customizing the Telephone Language Setting Description Value Range Default Language Select the language to use for the Čeština English (US) display. Dansk Deutsch (DE) English (UK) English (US) Español Français Français (Canada) Hrvatski Italiano Magyar Nederlands Polski Português Slovenčina Svenska Ελληνικά...
Customizing the Telephone Information Display Setting Description Value Range Default Information Display View a variety of information about — — the unit. Press [ ] and [ ] to display the various settings. The following settings can be viewed: • Registration status to the SIP server •...
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Customizing the Telephone Setting Description Value Range Default DNS2 (Manual DNS Enter the IP address of the xxx.xxx.xxx.xxx — only) secondary DNS server. If a secondary DNS server is not required, leave this item blank. When STATIC is selected IP Address Enter the IP address to assign to the xxx.xxx.xxx.xxx —...
Press [ ] and [ ] to switch between these items. The KX-UT248 supports Gigabit Ethernet. When connecting to a network that supports Gigabit Ethernet, select "Auto". For details, consult your administrator or dealer. This setting is not available if KX-UT113/KX-UT123/KX-UT133/KX-UT136 is connected to a KX-NS1000 PBX. Network Test Setting...
Customizing the Telephone Note • Your phone system dealer may offer new features or an improved version of the unit's software from time to time. If you set the unit software update setting to manual mode through the Web user interface, you need to download the update when "Update version.
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Customizing the Telephone Bluetooth Headset (KX-UT248 only) Setting Description Value Range Default Bluetooth Headset Configure the Bluetooth headset — — settings. When a Bluetooth headset is not registered Add new device Register a Bluetooth headset on the — — unit. Enter PIN Enter the Pass Key for your 1–4 digits...
Customizing the Telephone Entering Characters The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. (For example, A, B and C are assigned to the 1 key.) To enter a character, press the corresponding dial key until the character you want appears. To enter another character that is assigned to the same key, first press [ ] to move the cursor to the right.
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Customizing the Telephone Note • If the maximum number of characters has been entered, entering another character will overwrite the character under the cursor. • If the entered texts spans two or more lines, you can also move the cursor using [ ] and [ ]. Character entry modes The six character entry modes let you enter a variety of characters.
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Customizing the Telephone Character Tables ABC (Latin) Characters Button Note • For each button, the upper row shows the characters entered in uppercase mode, and the lower row shows the characters entered in lowercase mode. Operating Instructions Document Version 2012-02...
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Customizing the Telephone 0–9 (Numeric) Characters Button Document Version 2012-02 Operating Instructions...
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Customizing the Telephone ΑΒΓ (Greek) Characters Button Note • For each button, the upper row shows the characters entered in uppercase mode, and the lower row shows the characters entered in lowercase mode. Operating Instructions Document Version 2012-02...
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Customizing the Telephone AÄÅ (Latin Extended 1) Characters Button Note • For each button, the upper row shows the characters entered in uppercase mode, and the lower row shows the characters entered in lowercase mode. Document Version 2012-02 Operating Instructions...
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Customizing the Telephone SŚŠ (Latin Extended 2) Characters Button Note • For each button, the upper row shows the characters entered in uppercase mode, and the lower row shows the characters entered in lowercase mode. Operating Instructions Document Version 2012-02...
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Customizing the Telephone АБВ (Cyrillic) Characters Button Note • For each button, the upper row shows the characters entered in uppercase mode, and the lower row shows the characters entered in lowercase mode. Document Version 2012-02 Operating Instructions...
• Each time you want to access the Web user interface, you must enable Web programming (Page 47). • Web user interface programming is not available if KX-UT113/KX-UT123/KX-UT133/ KX-UT136 is connected to a KX-NS1000 PBX. Operating Instructions Document Version 2012-02...
Installation and Setup Installation and Setup Notice • Panasonic assumes no responsibility for injuries or property damage resulting from failures arising out of improper installation or operation inconsistent with this documentation. Attaching/Removing the Stand Attaching the Stand Notice • If you place the display face down when you attach the stand, be sure to place a soft cloth under the display.
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Installation and Setup Removing the Stand For KX-UT113/KX-UT123: Remove the stand in the direction indicated while pushing the catches of the stand with both hands as shown. For KX-UT133/KX-UT136/KX-UT248: Hold the stand with both hands. Gently rotate the stand in the direction indicated until it is released.
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Installation and Setup Tilt the stand in the direction indicated while pushing the PUSH mark with both hands as shown until it locks into the low position ( Adjusting from Low to High Position (KX-UT133/KX-UT136/KX-UT248 only) Tilt the stand in the direction indicated while pushing the PUSH mark with both hands as shown until it locks into the high position ( Document Version 2012-02 Operating Instructions...
Headset AC adaptor Handset EHS jack Headset jack CAUTION Optional AC Adaptor • Use the following Panasonic AC adaptor: – For users in the United States: KX-A239 (PQLV206) – For users in Canada: KX-A239X (PQLV206) Operating Instructions Document Version 2012-02...
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Ethernet cable 60 mm (2 or less • For KX-UT113/KX-UT123/KX-UT133/KX-UT136: Use a straight CAT 5 (or higher) Ethernet cable (not included) that is 6.5 mm ( in) in diameter or less. • For KX-UT248: Use a straight CAT 5e (or higher) Ethernet cable (not included) that is 6.5 mm in) in diameter or less.
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Installation and Setup When connecting a PC • Only a PC can be connected to the PC port. Other SIP phones, or network devices such as routers or switching hubs, cannot be connected. • The PC port does not support PoE for connected devices. When connecting cables and the AC adaptor •...
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Installation and Setup Connections for Handset For KX-UT113/KX-UT123: For KX-UT133/KX-UT136/KX-UT248: Document Version 2012-02 Operating Instructions...
Failure to do so may result in damage to the display. Insert the 3 tabs (for KX-UT113/KX-UT123) or 5 tabs (for KX-UT133/KX-UT136/KX-UT248) of the wall mounting adaptor into the designated openings in the base, and then slide the wall mounting adaptor in the direction of the arrow until it clicks.
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Installation and Setup For KX-UT133/KX-UT136/KX-UT248: Fasten the wall mounting adaptor to the base with 1 screw. (Recommended torque: 0.4 N·m [4.08 kgf·cm/ 3.54 lbf·in] to 0.6 N·m [6.12 kgf·cm/5.31 lbf·in]) For KX-UT113/KX-UT123: Document Version 2012-02 Operating Instructions...
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Connect the cables to the unit, and run the cables through the wall mounting adaptor, as shown in the illustration below. For details about connecting the cables, see "Connections (Page 62)". Note • The cables can also be run from the bottom of the unit. For KX-UT113/KX-UT123: AC adaptor Ethernet cables 40 mm (1 or less Operating Instructions...
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Drive the 2 screws into the wall either 83 mm (3 in) or 100 mm (3 in) apart, and mount the unit on the wall. For KX-UT113/KX-UT123: 83 mm 100 mm Washer Drive the screw to this point.
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Installation and Setup For KX-UT133/KX-UT136/KX-UT248: 83 mm 100 mm Washer Drive the screw to this point. Note • You can find a wall mounting template at the end of this manual. • For information about locking the handset, see "Hooking the Handset (Page 71)". Operating Instructions Document Version 2012-02...
Installation and Setup Hooking the Handset You can hook the handset with following operations. To Hook the Handset During a Conversation Hook the handset over the top edge of the unit. To Lock the Handset Hook when the Unit is Wall Mounted Remove the handset hook from the slot.
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Installation and Setup Handset is safely hooked when it is in the cradle. Operating Instructions Document Version 2012-02...
Setting Note Press [ ] or [ ] to select "Bluetooth Headset", • For KX-UT113/KX-UT123, the Headset mode is and then press [ENTER]. automatically enabled when connecting a Press [ ] or [ ] to select "Connect", and then headset.
Installation and Setup Setting Up the Unit this unit may not cause interference, and this unit must accept any interference, including interference that may cause undesired This section explains the settings that you can configure operation of the unit. Privacy of when you start the unit.
Installation and Setup When cleaning the body Maintaining the Unit • To avoid damaging the unit, disconnect the Ethernet cable and all other cables from the unit before cleaning. If the unit is powered with an AC Initializing the Unit adaptor, disconnect the AC adaptor from the unit and power outlet before cleaning.
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Appendix Specifications Item KX-UT113 KX-UT123 KX-UT133 KX-UT136 Operating Environment 0 °C to 40 °C (32 °F to 104 °F) For KX-UT248 Item Specifications LCD Display 4-level grayscale graphical LCD Size 4.4 inch LCD Backlight Always On/Automatic/Always Off Flexible Buttons 24 (Three pages of eight flexible buttons are shown on the display)
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Appendix Item Specifications Operating Environment 0 °C to 40 °C (32 °F to 104 °F) Operating Instructions Document Version 2012-02...
Appendix Troubleshooting Common Issues and Solutions General Use Issue Possible Cause & Solution Reference The display is blank. • The unit is not receiving power. → The unit is not designed to function when there is a power failure. Make sure that the device supplying PoE is Page 62 receiving power and that the Ethernet cable is properly connected.
Appendix Making and Receiving Calls Issue Possible Cause & Solution Reference I cannot make calls. • Your phone system/service has disabled service for your unit. → On the Information Display screen (Page 45), if "Not — registered" is displayed in "Status", consult your administrator or dealer.
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The phonebook list is full. to the phonebook list. → Delete any unnecessary entries. The maximum number of Page 36 entries in the phonebook list is 500 for the KX-UT123/ KX-UT133/KX-UT136/KX-UT248 and 100 for the KX-UT113. Document Version 2012-02 Operating Instructions...
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Appendix Bluetooth Headset (KX-UT248 only) Issue Possible Cause & Solution Reference I cannot have a • Make sure that the headset is properly registered to the unit. conversation using the • Make sure that the headset is properly charged by following Bluetooth headset.
Appendix Error Messages During operation, error messages might appear on the unit. The following table lists these messages and possible causes and solutions. Message Possible Cause & Solution Reference IP address collision • The unit’s network settings are incorrect. → Consult your system administrator or dealer.
Appendix Revision History KX-UT113/KX-UT123/KX-UT133/KX-UT136 Software File Version 01.025 Changed Contents • Removing a Party from the Conference (Page 32) • Ringer (Page 41) • Initializing the Unit (Page 75) Operating Instructions Document Version 2012-02...
Open Source Software Open Source Software Parts of this product use Open Source Software. Relevant conditions apply to this software. Panasonic cannot accept inquiries regarding the content of the following copyright and license information. <<NetBSD kernel>> This product uses a part of NetBSD kernel.
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Open Source Software Copyright (c) 1982, 1986, 1993, 1995 The Regents of the University of California. All rights reserved. Copyright (c) 1982, 1988, 1991, 1993 The Regents of the University of California. All rights reserved. Copyright (c) 1983, 1990, 1993 The Regents of the University of California. All rights reserved. Copyright (c) 1983, 1993 The Regents of the University of California.
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Open Source Software Copyright (c) 1999, 2000 Jason L. Wright (jason@thought.net) All rights reserved. Copyright (c) 1999, 2000 The NetBSD Foundation, Inc. All rights reserved. Copyright (c) 1999, 2000, 2001 The NetBSD Foundation, Inc. All rights reserved. Copyright (c) 1999, 2001 The NetBSD Foundation, Inc. All rights reserved. Copyright (c) 2000 The NetBSD Foundation, Inc.
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Open Source Software 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
Index Index Display Lock (setting) Display of Assigned Flexible Buttons DN flexible button DNS (setting) DNS1 (setting) 45, 46 DNS2 (setting) AC adaptor Do Not Disturb Connection Do Not Disturb (setting) Accessories ACD flexible button ACD Group Add new device (setting) ECO Mode (setting) Auto answer EHS headsets...
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Index Restart Restart (setting) Key Click Tone (setting) Ring count (setting) Ringer Volume setting Ringer (setting) LAN connection Ringer Volume (setting) LAN port Ringer/Message Lamp LAN port (setting) Ringtone (setting) Language (setting) Last Number Redial LCD (Liquid Crystal Display) LCD Contrast (setting) Scroll indicator Local Three-way Conference Search, phonebook list...
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One screw here WALL MOUNTING TEMPLATE 1. Drive the screws into the wall as indicated. 2. Hook the unit onto the screw heads. Note: Make sure to set the print size to correspond with the size of this page. If the dimensions of the paper output still deviate slightly from the measurements indicated here, use the measurements indicated...
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Notes Document Version 2012-02 Operating Instructions...
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Copyright: This material is copyrighted by Panasonic System Networks Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic System Networks Co., Ltd. Panasonic System Networks Co., Ltd. 2011...