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TROUBLESHOOTING (cont.)
®
Windows
(cont.)
SYMPTOM
Cannot load still images into
Digital Photo Navigator.
Still images have a mosaic
appearance.
The colors displayed on the PC
are odd.
No audio or video during
ImageMixer operations
[Found New Hardware
Wizard] screen appears
®
(Windows
XP)
The created date of the file is
not displayed correctly on the
information display panel.
NOTE:
When using a laptop PC, operation may be interrupted by a warning when the battery is nearly exhausted.
● If there is software which monitors the status of the battery running in the [StartUp] folder...
Close the application, or delete/move its icon from the [StartUp] folder and reboot your PC.
● If you are using your PC's power management function...
Right-click the [My Computer] icon, then select [Properties]–[System Properties]–[Device Manager]–
[System Devices]–[Advanced Power Management Support]. Deactivate the power management function.
CORRECTIVE ACTION
• Sometimes the format of the still image data prevents it
from being loaded into Digital Photo Navigator. Use
other graphics drawing or processing software to convert
the file to either bitmap format or JPEG format.
• Make sure that there is enough free space available in the
drive in which Digital Photo Navigator is installed.
• When a small image is loaded and enlarged, it will take
on a mosaic appearance.
• If an image is saved with a lower JPEG quality or if the
format of the image is changed, it will take on a mosaic
appearance.
• Images will not be displayed correctly if the display is set
for 256-color (or fewer) display.
• Verify and change Windows
this does not work, update your hardware drivers for
®
Windows
XP. You can download the latest version of the
drivers from your PC's manufacturer's website.
• Disconnect the cable, then connect the cable used when
installing the driver.
• The created date is not displayed if the date is not set on
the camcorder.
®
and ImageMixer settings. If
47
EN
REFER TO:
—
pg. 16
pg. 23
—
—
—
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