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46
EN
®
Windows
SYMPTOM
Although the USB cable is
connected, PC operating
system does not recognize the
memory card in the
camcorder.
Cannot copy or save files.
CORRECTIVE ACTION
• Make sure that the AC Adapter is connected to the
camcorder and that the power is on.
• Make sure that the USB cable is connected securely.
• Either use a USB hub that has its own power supply, or
connect the USB cable directly to the PC's USB
connector.
®
• Windows
might not be recognizing the USB connector.
Make sure that the Universal Serial Bus controller is
enabled on the [System Properties] sheet in the [Control
Panel].
• Make sure that there is enough free space available in the
drive where you are trying to copy or save a file.
• Make sure that the drive where you are trying to copy or
save a file is not write-protected.
• Make sure that a file with the same name does not
already exist where you are trying to copy or save a file.
• Either use a USB hub that has its own power supply, or
connect the USB cable directly to the PC's USB
connector.
TROUBLESHOOTING
REFER TO:
Software
Installation and
USB
Connection
Guide
(
pg. 9)
—
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