Page 1 Upgrade and Maintenance Manual - English FUJITSU Server PRIMERGY RX4770 M1 Upgrade and Maintenance Manual August 2014...
Page 2: Copyright And Trademarks
– The contents of this manual may be revised without prior notice. – Fujitsu assumes no liability for damages to third party copyrights or other rights arising from the use of any information in this manual. – No part of this manual may be reproduced in any form without the prior written permission of Fujitsu.
Page 3 Before reading this manual For your safety This manual contains important information for safely and correctly using this product. Carefully read the manual before using this product. Pay particular attention to the accompanying manual "Safety Notes and Regulations" and ensure these safety notes are understood before using the product.
Page 4 Please consult the sales staff of Fujitsu if intending to use this product for high safety use. Measures against momentary voltage drop This product may be affected by a momentary voltage drop in the power supply caused by lightning.
Page 5 Only for the Japanese market: Although described in this manual, some sections do not apply to the Japanese market. These options and routines include: – CSS (Customer Self Service) Upgrade and Maintenance Manual RX4770 M1...
Page 6: Version History
Version history Issue number Reason for update 1.0 / May 2014 Initial release 1.1 / August 2014 Update 1 Upgrade and Maintenance Manual RX4770 M1...
Page 7: Table Of Contents
Contents Introduction ......17 Notational conventions ....18 Before you start .
Page 8 Contents Disconnecting power cords ....44 Getting access to the component ....46 4.4.1 Extending the server out of the rack .
Page 9 Contents 5.2.9 Verifying the memory mode ....75 5.2.10 Verifying the system time settings ....76 5.2.11 Viewing and clearing the System Event Log (SEL) .
Page 10 Contents Replacing the power distribution board ... . 99 6.5.1 Preliminary steps ......99 6.5.2 Removing the power distribution board .
Page 11 Contents 8.3.3 Installing the fan backplane ....130 8.3.4 Concluding steps ......132 Expansion cards and backup units .
Page 12 Contents BMC Riser ......154 9.5.1 Replacing the BMC Riser ....154 9.5.1.1 Preliminary steps .
Page 13 Contents Main memory ......191 10.1 Basic information ..... . . 192 10.1.1 Memory sequence .
Page 14 Contents 11.4.3 Concluding steps ......242 11.5 Handling processor heat sinks ....243 11.5.1 Preliminary steps .
Page 15 Contents 13.2.1.4 Concluding steps ..... . . 267 System board and components ....269 14.1 Basic information .
Page 16 Contents 14.4.3.4 Concluding steps ..... . 295 14.5 Replacing the system board ....296 14.5.1 Preliminary steps .
Page 17: Introduction
Introduction This Upgrade and Maintenance Manual provides instructions for the following procedures: Upgrading the server configuration by adding optional hardware ● components Upgrading the server configuration by replacing existing hardware ● components with superior ones. Replacing defective hardware components ● This manual focuses on on-site maintenance tasks.
Page 18: Notational Conventions
Introduction Notational conventions The following notational conventions are used in this manual: Text in italics indicates commands or menu items indicates system output fixed font indicates text to be entered by the user semi-bold fixed font "Quotation marks" indicate names of chapters and terms that are being emphasized describes activities that must be performed in the order Ê...
Page 19: Before You Start
The operating manual of your server gives an introduction to server features and provides an overview of available hardware options. Use the Fujitsu ServerView Suite management software and the iRMC web frontend to prepare hardware expansions. ServerView Suite documentation is available online at http://manuals.ts.fujitsu.com...
Page 20 Japanese market: http://jp.fujitsu.com/platform/server/primergy/system/ Please contact your local Fujitsu customer service partner for details on how to order expansion kits or spare parts. Use the Fujitsu Illustrated Spares Catalog to identify the required spare part and obtain technical data and order information.
Page 21: Classification Of Procedures
At the beginning of each procedure, the involved unit type is indicated by one of the symbols introduced in this section. Please ask your local Fujitsu service center for more detailed information. 2.1.1 Customer Replaceable Units (CRU)
Page 22: Upgrade And Repair Units (Uru)
Before you start 2.1.2 Upgrade and Repair Units (URU) Upgrade and Repair Unit (URU) Upgrade and Repair Units are non hot-plug components that can be ordered separately to be installed as options (Upgrade Units) or are available to the customer through customer self service (Repair Units). Server management error messages and diagnostic indicators on the front panel and system board will report defective Upgrade and Repair Units as customer replaceable CSS components.
Page 23: Field Replaceable Units (Fru)
Maintenance procedures involving Field Replaceable Units must be performed exclusively by Fujitsu service personnel or technicians trained by Fujitsu. Please note that unauthorized interference with the system will void the warranty and exempt the manufacturer from all liability. Components that are handled as Field Replaceable Units –...
Page 24: Tools You Need At Hand
Before you start Step included Explanation Shutdown time depends on hardware and software configuration and may vary significantly. Server shutdown Software tasks necessary before maintenance are described in section "Starting the maintenance task" on page 57". Rack removal, Making the server available, removing the disassembly server from the rack (if applicable) Transporting the server to the service table...
Page 25 Before you start Screw driver / Bit insert / Screw Usage Type torque Philips M3 x 4.5 mm PH2 / (+) No. 2 Slot bracket (silver) hexagonal cross to controller SW5 / PZ2 board C26192-Y10-C67 0.6 Nm Philips #6-32 (6 mm) System PH2 / (+) No.
Page 26 Before you start Screw driver / Bit insert / Screw Usage Type torque Philips M2,5 x 4 mm 0.4 Nm Philips front bezel #6-32 (7.9 mm) (black) 0.49 Nm Table 2: List of required tools and used screws Upgrade and Maintenance Manual RX4770 M1...
Page 27: Documents You Need At Hand
For the Japanese market please use the following address: http://jp.fujitsu.com/platform/server/primergy/manual/ Document Description "Quick Start Hardware - FUJITSU Quick installation poster for initial operation, Server PRIMERGY RX4770 M1" available online leaflet "ServerView Quick Start Guide" Information on initial server setup and "ServerView クイックスタート...
Page 28 Description Spare parts identification and information system (EMEA market only), available for online use or download (Windows OS) at Illustrated Spares catalog http://manuals.ts.fujitsu.com/illustrated_spares or from the CSS component view of the ServerView Operations Manager Glossary available online Important information on warranty "Warranty"...
Page 29: Important Information
Important information CAUTION! Before installing and starting up a device, please observe the safety instructions listed in the following section. This will help you to avoid making serious errors that could impair your health, damage the device and endanger the data base. Keep this manual and the other documentation (such as the technical manual, documentation DVD) close to the device.
Page 30 Important information If the device is brought in from a cold environment, condensation may form ● both inside and on the outside of the device. Wait until the device has acclimatized to room temperature and is absolutely dry before starting it up. Material damage may be caused to the device if this requirement is not observed.
Page 31 Important information Data cables must be adequately shielded. ● Ethernet cabling has to comply with EN 50173 and EN 50174-1/2 standards ● or ISO/IEC 11801 standard respectively. The minimum requirement is a Category 5 shielded cable for 10/100 Ethernet, or a Category 5e cable for Gigabit Ethernet.
Page 32 Important information Before installing/removing internal options to/from the server, turn off the ● server, all peripheral devices, and any other connected devices. Also unplug all power cords from the outlet. Failure to do so can cause electric shock. Do not damage or modify internal cables or devices. Doing so may cause a ●...
Page 33 Important information Hg Mercury Pb Lead Working with optical disk drives and media When working with optical disk drives, these instructions must be followed. CAUTION! Only use CDs/DVDs/BDs that are in perfect condition, in order to ● prevent data loss, equipment damage and injury. Check each CD/DVD/BD for damage, cracks, breakages etc.
Page 34 Important information Do not contaminate the CD/DVD/BD surface with fingerprints, oil, ● dust, etc. If dirty, clean with a soft, dry cloth, wiping from the center to the edge. Do not use benzene, thinners, water, record sprays, antistatic agents, or silicone-impregnated cloth. Be careful not to damage the CD/DVD/BD surface.
Page 35 Important information Modules with Electrostatic-Sensitive Devices Modules with electrostatic-sensitive devices are identified by the following sticker: Figure 1: ESD label When you handle components fitted with ESDs, you must always observe the following points: Switch off the system and remove the power plugs from the power outlets ●...
Page 36 If you need to lift or transport the server, ask other people to help you. ● Because the PRIMERGY RX4770 M1 is large and heavy, at least two people are needed. Never lift or carry the device by the handles on the front panel.
Page 37: Energy Star
Important information ENERGY STAR Products that have been certified compliant with ENERGY STAR and identified as such are in full compliance with the specification at shipping. Note that energy consumption can be affected by software that is installed or any changes that are made to the hardware configuration or BIOS or energy options subsequently.
Page 38: Fcc Class A Compliance Statement
Consult the dealer or an experienced radio/TV technician for help. ● Fujitsu is not responsible for any radio or television interference caused by unauthorized modifications of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by Fujitsu. The correction of interferences caused by such unauthorized modification, substitution or attachment will be the responsibility of the user.
Page 39: Environmental Protection
Important information Environmental protection Environmentally-friendly product design and development This product has been designed in accordance with the Fujitsu standard for "environmentally friendly product design and development". This means that key factors such as durability, selection and labeling of materials, emissions, packaging, ease of dismantling and recycling have been taken into account.
Page 40 Details regarding the return and recycling of devices and consumables within Europe can also be found in the "Returning used devices" manual, via your local Fujitsu branch or from our recycling center in Paderborn: Fujitsu Technology Solutions Recycling Center D-33106 Paderborn Tel.
Page 41: Basic Hardware Procedures
Basic hardware procedures Using diagnostics information Use the Fujitsu ServerView Suite management software to plan the upgrade or replacement of hardware components. Please refer to the following ServerView Suite topics: – Operation – Maintenance It is recommended to prepare local maintenance tasks using remote diagnostics procedures, as described in the "ServerView Suite Local Service Concept...
Page 42: Determining The Error Class
Basic hardware procedures 4.1.2 Determining the error class The Local Service Concept (LSC) allows you to identify defective server components. Failure events are assigned to one of two error classes: – Global Error events that need to be resolved by maintenance personnel –...
Page 43: Locating The Defective Component
Basic hardware procedures 4.1.3 Locating the defective component After determining the error class by the CSS or Global Error indicators (see section "Determining the error class" on page 42) local diagnostic indicators on the front panel and system board allow you to identify the defective component. For further information, refer to the "ServerView Suite Local Service Concept (LSC)"...
Page 44: Shutting Down The Server
Basic hardware procedures Shutting down the server CAUTION! For further safety information, please refer to chapter "Important information" on page This step is only required when upgrading or replacing non-hot plug components. Ê Inform the system administrator that the server will be shut down and put offline.
Page 45 Basic hardware procedures Figure 2: Removing the power cord from the PSU cable clamp Ê Open on the locking lever on the PSU cable clamp (1). Ê Disconnect the power cord from the PSU and remove it from the cable tie (2).
Page 46: Getting Access To The Component
Basic hardware procedures Getting access to the component CAUTION! Before removing or installing covers, turn off the server and all ● peripheral devices. Also unplug all power cables from the outlet. Failure to do so can cause electric shock. In order to comply with applicable EMC regulations (regulations on ●...
Page 47 Basic hardware procedures Figure 3: Extending the server out of the rack Ê Remove all remaining external cables from the rear connector panel and from all expansion cards (see section "Rear side connectors" on page 321). Ê If you are not using a cable management arm (CMA kit), ensure that the rear cables are long enough not to be strained or damaged when extending the server out of the rack.
Page 48: Removing The Server From The Rack
Basic hardware procedures 4.4.2 Removing the server from the rack In most cases maintenance tasks can be performed while the server is extended from the rack. However, depending on accessibility or security guidelines, it may make sense to completely remove the server from the rack cabinet for maintenance purposes.
Page 49 Basic hardware procedures When using a lifter, this removal procedure needs to be carried out by maintenance personnel. Figure 4: Removing the server from the rack Ê Release the locking bars on both rails (1). Ê Lift up the front of the server as shown so that the front and middle rack mounting bolts are disengaged from the mounting points on the telescopic rails.
Page 50: Opening The Server
In order to comply with applicable EMC regulations (regulations on ● electromagnetic compatibility) and satisfy cooling requirements, the PRIMERGY RX4770 M1 server must not run while the housing cover is removed. For further safety information, please refer to chapter "Important ●...
Page 51: Reassembling
In order to comply with applicable EMC regulations (regulations on ● electromagnetic compatibility) and satisfy cooling requirements, the PRIMERGY RX4770 M1 server must not run while the housing cover is removed. For further safety information, please refer to chapter "Important ●...
Page 52: Mounting The Server In The Rack
Basic hardware procedures Ê Fasten the little screw on the cover (see figure 5 on page 50). 4.5.2 Mounting the server in the rack 4.5.2.1 Seating the server on the rack rails CAUTION! At least two people are needed to position the server on the rack rails. (For the Japanese market, please refer to "...
Page 53 Basic hardware procedures When using a lifter, this installation procedure needs to be carried out by maintenance personnel. Refer to the rack cabinet manuals for more detailed information on other support systems. Ê If required, install the rack mounting bracket and rack system into the rack as described in the Rack Mounting Kit - RMK-F1/F2 DROP-IN Quick Release Lever (QRL)"...
Page 54: Sliding The Server Into The Rack
Basic hardware procedures 4.5.2.2 Sliding the server into the rack Figure 8: Sliding the server into the rack Ê Pull up on the locking latch on both telescopic rails (1). Ê Slide the server inside the rack as far as it will go (2) until the quick release levers on the rack mounting frame lock into place.
Page 55: Connecting The Server To The Power Source
Basic hardware procedures Connecting the server to the power source The PRIMERGY RX4770 M1 server can be equipped with up to four standard power supply units that automatically adjust to any mains voltage in the range of 100 VAC to 240 VAC (1200W PSU) resp. 200 VAC to 240 VAC (1600W PSU).
Page 56: Switching On The Server
In order to comply with applicable EMC regulations (regulations on electromagnetic compatibility) and satisfy cooling requirements, the PRIMERGY RX4770 M1 server must not run while the housing cover is removed. After connecting all power cords, wait at least 60 seconds before ●...
Page 57: Basic Software Procedures
Basic software procedures Starting the maintenance task 5.1.1 Disabling BitLocker functionality BitLocker Drive Encryption provides protection for operating system and data drives by encrypting the contents and requiring users to authenticate their credentials to access the information. On the operating system drive, BitLocker uses the compatible Trusted Platform Module (TPM) to detect if the computer's startup process has been modified from its original state.
Page 58: Disabling Svom Boot Watchdog Functionality
BitLocker setup wizard, modify the BitLocker Group Policy settings. For further information on how to disable BitLocker drive encryption, please refer to the Microsoft Knowledge Base. Fujitsu service partners will find additional information (also available in Japanese) on the Fujitsu Extranet web pages. 5.1.2...
Page 59: Configuring Boot Watchdog Settings
Basic software procedures Ê Under Watchdog Settings, you can obtain detailed information about the current watchdog status, time out intervals and actions that are triggered if watchdog time outs are exceeded. For detailed information on iRMC settings, refer to the "Integrated Remote Management Controller"...
Page 60 Basic software procedures Configuring boot watchdog settings using the iRMC web frontend Ê Enter the ServerView iRMC web frontend. Ê Select the Server Management menu. Ê Under Watchdog Settings select Continue from the Boot Watchdog drop down list. Ê Click Apply for the changes to take effect. For detailed information on iRMC settings, refer to the "Integrated Remote Management Controller"...
Page 61: Removing Backup And Optical Disk Media
For further information on "forcible" tape ejection, please refer to the "Tape Facts" guide available to Fujitsu service partners from the following https address: https://partners.ts.fujitsu.com/com/service/ps/Servers/PRIMERGY/Pages/ TapeFacts.aspx...
Page 62: Note On Server Maintenance In A Multipath I/O Environment
Using Update Manager Express Ê If performing an offline BIOS / firmware update, first of all prepare the ServerView Update DVD or USB stick: Ê Download the latest ServerView Update DVD image from Fujitsu: for the EMEA market ftp://ftp.ts.fujitsu.com/images/serverview for the Japanese market: http://jp.fujitsu.com/platform/server/primergy/products/note/svsdvd/dvd/...
Page 63 Basic software procedures DVD: Ê Switch on the server. Ê Right after switching on the server, insert the Update DVD into the DVD drive and close the tray. USB: Ê Connect the USB stick to the server. Ê Switch on the server. If the server does not boot from DVD or USB stick, proceed as follows: Ê...
Page 64: Switching On The Id Indicator
Basic software procedures Ê Reboot the server, e.g. by pressing the reset button on the front or switching the server off and then on again after a few seconds. Ê Once the server has been started, press [F12] to enter the boot menu. Ê...
Page 65: Completing The Maintenance Task
(EMEA market) http://ts.fujitsu.com/support/ http://jp.fujitsu.com/platform/server/primergy/downloads/ (Japanese market) Fujitsu does not assume responsibility for any damage done to the server or for the loss of any data resulting from BIOS updates. 5.2.1.1 Updating or recovering the system board BIOS BIOS flash procedure Ê...
Page 66: Updating Or Recovering The Irmc
Basic software procedures 5.2.1.2 Updating or recovering the iRMC iRMC flash procedure Ê Prepare a USB stick including the bootable iRMC firmware update image. Ê Connect the USB stick to the USB port. Ensure that only the USB device with the iRMC firmware is connected to the USB port.
Page 67 Ê Press the Power On / Off button. The system starts the POST process. In iRMC recovery mode, the “FUJITSU” logo does not show up. Ê The system will detect the USB stick.
Page 68: Verifying System Information Backup / Restore
Chassis ID EPROM has been restored to the system board: Chassis IDPROM: Restore successful After replacing the Chassis ID EPROM In case of the PRIMERGY RX4770 M1 server, the Chassis ID EPROM is integrated on the front panel board. Ê Check the SEL log files as described in section "Viewing and clearing the...
Page 69: Updating Raid Controller Firmware
"Local System Update for PRIMERGY Servers" user guide Using the flash tool The latest firmware files are available as ASPs (Autonomous Support Packages) for Windows or as DOS tools from the Fujitsu support web pages at: http://ts.fujitsu.com/support/ (EMEA market) http://jp.fujitsu.com/platform/server/primergy/downloads/ (Japanese market) Ê...
Page 70: Enabling Option Rom Scan
Basic software procedures 5.2.4 Enabling Option ROM scan In order to configure an expansion card that has been installed or replaced, the card’s Option ROM has to be enabled in the system board BIOS. The card’s firmware is called by the system BIOS upon reboot and can be entered and configured.
Page 71: Verifying And Configuring The Backup Software Solution
Procedures may differ depending on the backup software. For details, refer to the dedicated documentation provided separately. Further information on suitable backup software solutions and related documentation is available to Fujitsu service partners from the Fujitsu Extranet pages. Re-enabling backup drives...
Page 72: Resetting The Boot Retry Counter
Basic software procedures 5.2.6 Resetting the boot retry counter The boot retry counter is decremented from its preset value every time the POST watchdog initiates a system reboot. When the value has reached ’0’, the system will shut down and power off. 5.2.6.1 Viewing the boot retry counter The current boot retry counter status is available in the BIOS:...
Page 73 Basic software procedures Resetting the boot retry counter using the ServerView Operations Manager Ê In the ServerView Operations Manager Administration view, select Server Configuration. Ê If more than one server is managed in SVOM, select the target server and click Next. Ê...
Page 74: Enabling Svom Boot Watchdog Functionality
Basic software procedures 5.2.7 Enabling SVOM boot watchdog functionality If ServerView Operations Manager boot watchdog functionality has been disabled for firmware upgrade purposes (see section 5.1.2 on page 58), it has to be re-enabled to complete the maintenance task. Timer settings can be configured in the BIOS or using the ServerView iRMC web frontend: Configuring boot watchdog settings in the BIOS Ê...
Page 75: Verifying The Memory Mode
Basic software procedures Ê Select the Advanced menu. Ê Select the status menu of the desired component: – Processors: CPU Status This option is only available for multi-processor systems. – Memory: Memory Status – Expansion cards: PCI Status Ê Reset replaced components to Enable. Ê...
Page 76: Verifying The System Time Settings
Basic software procedures 5.2.10 Verifying the system time settings This task only applies to Linux environments. After the system board has been replaced, the system time is set automatically. By default, the RTC (Real Time Clock) time standard is set as the local time. If a Linux OS is used and the hardware clock has been configured as UTC (Universal Time, Coordinated) in the operating system, the BMC local time may not be mapped correctly.
Page 77: Viewing And Clearing The System Event Log (Sel)
Basic software procedures 5.2.11 Viewing and clearing the System Event Log (SEL) 5.2.11.1 Viewing the SEL You can view the System Event Log (SEL) using the ServerView Operations Manager or the ServerView iRMC web frontend: Viewing the SEL in ServerView Operations Manager Ê...
Page 78: Clearing The Sel
Basic software procedures Viewing the SEL using the iRMC web frontend Ê Enter the ServerView iRMC web frontend. Ê Select the Event Log and choose the Internal Event Log submenu. Ê Under Internal Event Log Content the SEL is being displayed. In order to filter the list, select the check boxes next to the desired event types and press Apply for the changes to take effect.
Page 79 Basic software procedures Procedures may differ depending on your Linux OS or the definition file on the client system. Use the following information as reference. Ask the system administrator to change the definition file. Ê After replacing a network controller or the system board, switch on and boot the server as described in section "Switching on the server"...
Page 80: Enabling Bitlocker Functionality
Ê Follow the instructions in the BitLocker Setup wizard. For further information on how to enable BitLocker drive encryption, please refer to the Microsoft Knowledge Base. Fujitsu service partners will find additional information (also available in Japanese) on the Fujitsu Extranet web pages. Upgrade and Maintenance Manual...
Page 81: Performing A Raid Array Rebuild
Basic software procedures 5.2.14 Performing a RAID array rebuild After replacing a hard disk drive that has been combined into a RAID array, RAID rebuild will be performed completely unattended as a background process. Ê Ensure that the RAID array rebuild has started normally. Wait until the progress bar has reached at least one percent.
Page 82: Looking Up Changed Mac / Wwn Addresses
Basic software procedures 5.2.15 Looking up changed MAC / WWN addresses When replacing a network controller, the MAC (Media Access Control) and WWN (World Wide Name) addresses will change. In addition to the procedures described below, MAC / WWN addresses can also be found on the type label attached to a network controller or system board.
Page 83 Basic software procedures QLogic FC adapters Ê Enable the network controller’s Option ROM in the system board BIOS as described in section "Enabling Option ROM scan" on page Ê Restart the server. Ê During boot, as soon as the QLogic BIOS utility option appears, press [ALT]+[Q] or [CTRL]+[Q].
Page 84: Using The Chassis Id Prom Tool
After replacing the Chassis ID EPROM, system information has to be entered using the Chassis ID Prom tool. The tool and further instructions are available to maintenance personnel from the Fujitsu Technology Solutions Extranet: https://partners.ts.fujitsu.com/com/service/ps/Servers/PRIMERGY/ Ê Select your PRIMERGY system from the main area of the page.
Page 85: Configuring Lan Teaming
Basic software procedures 5.2.17 Configuring LAN teaming Use ServerView Operations Manager to obtain detailed information on existing LAN teams: Ê In ServerView Operations Manager Single System View select System Status from the Information / Operation menu. Ê Under Network Interfaces select LAN Teaming. Ê...
Page 86: Switching Off The Id Indicator
Basic software procedures 5.2.18 Switching off the ID indicator Press the ID button on the front panel, or use the iRMC web frontend or ServerView Operations Manager to switch off the ID indicator after the maintenance task has been concluded successfully. For further information, refer to section "Locating the defective server"...
Page 87 Basic software procedures For detailed information on iRMC settings, refer to the "Integrated Remote Management Controller" user guide. Executing the fan test via ServerView Operations Manager Ê Open the ServerView Operations Manager and log in. Ê Under Administration select Server Configuration. Ê...
Page 88 Basic software procedures Upgrade and Maintenance Manual RX4770 M1...
Page 89: Power Supply Units
Basic information The PRIMERGY RX4770 M1 server can be equipped: – with up to four power supply units that automatically adjust to any mains voltage in the range of 100 VAC to 240 VAC (only 1200 W PSUs) –...
Page 90: Power Supply Unit Configurations
Power supply units 6.1.1 Power supply unit configurations Figure 11: Hot-plug power supply units: 1600 W AC (2), 1200 W AC (1) All different hot-plug power supply units are to install, to remove or to replace in the same way. 6.1.2 Assembly rules –...
Page 91: Psu Indicator
Power supply units Note for servers using CMA (Cable Management Arm) Regarding of removing power supply units, additional tasks are needed, due to an interference between CMA stopper and the power supply units. Ê Unlock the CMA stopper. Ê Remove the CMA stopper with the mounted crossbar. Ê...
Page 92: Installing Hot-Plug Power Supply Units
Power supply units Installing hot-plug power supply units Customer Replaceable Unit Hardware: 5 minutes (CRU) Tools: tool-less 6.2.1 Preliminary steps No steps needed. 6.2.2 Removing the dummy cover Figure 12: Removing the dummy cover Ê Press in on the release latch (1) and remove the dummy cover (2). CAUTION! Keep the dummy cover for future use.
Page 93: Installing A Hot-Plug Power Supply Unit
Power supply units 6.2.3 Installing a hot-plug power supply unit Figure 13: Installing the hot-plug power supply unit Ê Push the power supply unit into its bay (1) as far as it will go until the release latch snaps in place (2). Ê...
Page 94: Removing A Hot-Plug Power Supply Unit
Power supply units Removing a hot-plug power supply unit Customer Replaceable Unit Hardware: 5 minutes (CRU) Tools: tool-less Note for servers using CMA (Cable Management Arm) Regarding of removing power supply units, additional tasks are needed, due to an interference between CMA stopper and the power supply units. Ê...
Page 95: Removing A Hot-Plug Power Supply Unit
Power supply units 6.3.2 Removing a hot-plug power supply unit Figure 14: Removing the hot-plug power supply unit Ê Push the green release latch of the power supply unit in the direction of the arrow (1). Ê Push the handle upward (2). Ê...
Page 96: Installing A Dummy Cover
Power supply units 6.3.3 Installing a dummy cover Figure 15: Installing a dummy cover Ê Carefully insert the dummy cover into its bay with the impressed arrow symbol facing up (1) until the release latch locks in place (2). CAUTION! Always install dummy covers into unused bay to comply with applicable EMC regulations and satisfy cooling requirements.
Page 97: Replacing A Hot-Plug Power Supply Unit
Power supply units Replacing a hot-plug power supply unit Customer Replaceable Unit Hardware: 5 minutes (CRU) Tools: tool-less CAUTION! When replacing a power supply unit in a non-redundant power supply ● configuration, the server must be switched off first. Replace the power supply unit after specifying the one that breaks ●...
Page 98: Installing The New Hot-Plug Power Supply Unit
Power supply units 6.4.3 Installing the new hot-plug power supply unit Figure 16: Installing the hot-plug power supply unit Ê Push the power supply unit into its slot (1) as far as it will go until the locking latch snaps in place (2). CAUTION! Ensure that the power supply unit properly engages in its slot and is locked in position in order to prevent it from sliding out of the chassis...
Page 99: Replacing The Power Distribution Board
Power supply units Replacing the power distribution board Field Replaceable Unit Hardware: 10 minutes (FRU) Tools: Philips PH2 / (+) No. 2 screw driver 6.5.1 Preliminary steps "Locating the defective server" on page 41 Ê "Disabling BitLocker functionality" on page 57 Ê...
Page 100: Removing The Power Distribution Board
Power supply units 6.5.2 Removing the power distribution board Figure 17: Removing the cover plate Ê Remove the 3 screws (see circles). Ê Shift the cover plate in the direction of the arrow as far as it will go. Ê Take the cover plate out of the chassis. Take care not to injure yourself when taking the cover out of the chassis.
Page 101 Power supply units Ê Disconnect all cables from the power distribution board. Figure 18: Detaching the power distribution board Ê Remove the 3 screws (see circles) from the power distribution board. Ê Remove the defective power distribution board from the chassis in the direction of the arrow.
Page 102: Installing The Power Distribution Board
Power supply units 6.5.3 Installing the power distribution board Figure 19: Mounting the power distribution board Ê Lower the new power distribution board onto the spacer bolts on the chassis floor. Ê Secure the power distribution board on the spacer bolts with 3 screws (see circles).
Page 103 Power supply units Figure 20: Cabling the power distribution board Ê Reconnect all cables to the power distribution board: Cable Power cable 3 PDB sideband cable Power cable 1 Power cable 1 Power cable 2 Power cable 1 Power cable 1 HDD board power cable Fan board power cable For a complete cabling overview, please refer to section...
Page 104 Power supply units Figure 21: Installing the cover plate (A) Ê Regard the 4 recesses of the cover plate (see circles). Figure 22: Installing the cover plate (B) Ê Place the recesses of the cover plate on the 4 bolts (see ovals). Upgrade and Maintenance Manual RX4770 M1...
Page 105: Concluding Steps
Power supply units Figure 23: Installing the cover plate (C) Ê Shift the cover plate in the direction of the arrow as far as it will go. Ê Fasten the 3 screws (see circles). 6.5.4 Concluding steps "Installing the system board" on page 302 Ê...
Page 106 Power supply units – SAS Riser: see section "Installing the SAS Riser" on page 151 – BMC Riser: see section "Installing the BMC Riser" on page 156 – Expansion cards: see section "Installing expansion cards" on page 141 Install all expansion cards into their original slots. "Reassembling"...
Page 107: Hard Disk Drives / Solid State Drives
Hard disk drives / solid state drives Safety notes CAUTION! The hard disk drive must not be removed from the installation frame ● by anyone except a service technician. HDD / SSD modules must all be marked clearly so that they can be ●...
Page 108: Basic Procedures
Hard disk drives / solid state drives Basic procedures – Solid state drives (SSDs) are always equipped before installing hard disk drives. – Hard disk drives / solid state drives with different capacities are installed from highest to lowest capacity. –...
Page 109 Hard disk drives / solid state drives HDD / SSD mounting order for 12x 2.5-inch HDD / SSD configurations Figure 24: 2.5-inch HDD / SSD slot assignment The numbering in the following table is an example which divided the load to the internal SAS port in consideration of the performance. Mounting order Slot No.
Page 110: Installing 2.5-Inch Hdd / Ssd Modules
Hard disk drives / solid state drives Installing 2.5-inch HDD / SSD modules Customer Replaceable Unit Hardware: 5 minutes (CRU) Tools: tool-less Preliminary steps Ê Locate the correct drive bay as described in section "HDD / SSD mounting order for 12x 2.5-inch HDD / SSD configurations" on page 109.
Page 111 Hard disk drives / solid state drives Figure 26: Installing the 2.5-inch HDD/SSD module Ê Insert the HDD / SSD module into a drive bay and carefully push back as far as it will go (1). Ê Close the locking lever to lock the hard disk drive in place (2). Upgrade and Maintenance Manual RX4770 M1...
Page 112: Removing 2.5-Inch Hdd / Ssd Modules
Hard disk drives / solid state drives Removing 2.5-inch HDD / SSD modules Customer Replaceable Unit Hardware: 5 minutes (CRU) Tools: tool-less 7.3.1 Preliminary steps Ê If the HDD / SSD module to be removed is combined into a RAID array, please proceed as follows: RAID level Procedure...
Page 113: Removing A 2.5-Inch Hdd / Ssd Module
Hard disk drives / solid state drives For further information, please refer to the "ServerView Suite RAID Management" user guide and manuals of RAID controller. 7.3.2 Removing a 2.5-inch HDD / SSD module Figure 27: Disconnecting a 2.5-inch HDD / SSD module Ê...
Page 114: Replacing A 2.5-Inch Hdd / Ssd Module
Hard disk drives / solid state drives Replacing a 2.5-inch HDD / SSD module Customer Replaceable Unit Hardware: 5 minutes (CRU) Tools: tool-less CAUTION! Only remove an HDD / SSD module during operation if the drive is ● not currently being accessed. Observe the indicators for the corresponding HDD / SSD modules, see operating manual of your server.
Page 115: Removing A 2.5-Inch Hdd / Ssd Module
Hard disk drives / solid state drives 7.4.2 Removing a 2.5-inch HDD / SSD module Ê Remove the HDD / SSD module to be replaced from the server as described in section "Removing a 2.5-inch HDD / SSD module" on page 113.
Page 116: Removing A 2.5-Inch Hdd / Ssd Dummy Module
Hard disk drives / solid state drives Removing a 2.5-inch HDD / SSD dummy module Figure 28: Removing a 2.5-inch dummy module Dummy modules have been installed into unused HDD / SSD bays. Before installing an additional HDD / SSD, the dummy module needs to be removed from the desired drive bay.
Page 117: Replacing The Sas / Sata Hdd / Ssd Backplane
Hard disk drives / solid state drives Replacing the SAS / SATA HDD / SSD backplane Field Replaceable Unit Hardware: 10 minutes (FRU) Tools: Philips PH2 / (+) No. 2 screw driver 7.6.1 Preliminary steps "Locating the defective server" on page 41 Ê...
Page 118: Removing The Hdd Backplane
Hard disk drives / solid state drives 7.6.2 Removing the HDD backplane Ê Disconnect all cables from the HDD backplane. The following figure shows the metal tabs by which the HDD backplane is kept in place: Figure 29: Hooks of the HDD SAS backplane Upgrade and Maintenance Manual RX4770 M1...
Page 119 Hard disk drives / solid state drives Figure 30: Removing the HDD backplane Ê Lift up the HDD backplane a few millimeters (1). Ê At a slight angle, unhinge the HDD backplane from the metal tabs and remove it (2). Upgrade and Maintenance Manual RX4770 M1...
Page 120: Installing The Hdd Sas Backplane
Hard disk drives / solid state drives 7.6.3 Installing the HDD SAS backplane Figure 31: Installing the 12x 2.5-inch HDD SAS backplane (A) Ê At a slight angle, fit the HDD backplane over the metal tabs of the chassis (1). Ê...
Page 121: Concluding Steps
Hard disk drives / solid state drives Figure 32: Connecting SAS & SATA cables to the HDD backplane Ê Plug the SAS cable for the channnels 0-3 onto its connector on the HDD backplane (1). Ê Plug the SAS cable for the channels 4-7 onto its connector on the HDD backplane (2).
Page 122 Hard disk drives / solid state drives Upgrade and Maintenance Manual RX4770 M1...
Page 123: System Fans
System fans Safety notes CAUTION! Do not damage or modify internal cables or devices. Doing so may ● cause a device failure, fire, or electric shock. Devices and components inside the server remain hot after ● shutdown. After shutting down the server, wait for hot components to cool down before installing or removing internal options.
Page 124: Replacing The System Fan
System fans Replacing the system fan Upgrade and Repair Unit Hardware: 5 minutes (URU) Tools: tool-less 8.2.1 Preliminary steps "Locating the defective server" on page 41 Ê "Getting access to the component" on page 46 Ê "Locating the defective component" on page 43 Ê...
Page 125: Removing A System Fan
System fans 8.2.2 Removing a system fan Please notice the advices for redundancy! Figure 33: Removing a system fan Ê Take the system fan by the green touch points and press them against each other (1). Ê Lift the system fan out of the fan box (2). Upgrade and Maintenance Manual RX4770 M1...
Page 126: Installing A System Fan
System fans 8.2.3 Installing a system fan Figure 34: Installing a system fan module Ê Insert the system fan into its slot in the fan box (see arrow). Ê Press down on the system fan until it locks. 8.2.4 Concluding steps "Reassembling"...
Page 127: Replacing The Fan Backplane
System fans Replacing the fan backplane Upgrade and Repair Unit Hardware: 5 minutes (URU) Tools: screw driver 8.3.1 Preliminary steps "Locating the defective server" on page 41 Ê "Shutting down the server" on page 44 Ê "Disconnecting power cords" on page 44 Ê...
Page 128 System fans Figure 36: Removing the fan box (B) Ê Remove the 6 screws at the front bezel (see arrows). Ê Lift the fan box out of the housing. Upgrade and Maintenance Manual RX4770 M1...
Page 129 System fans Removing the fan backplane Ê Remove all cables from the backplane. Figure 37: Removing the fan backplane Ê Remove the 4 screws (see circles). Ê Slide the fan backplane leftward in the direction of the arrow and lift it out of the housing.
Page 130: Installing The Fan Backplane
System fans 8.3.3 Installing the fan backplane Figure 38: Installing the fan backplane Ê Insert the fan backplane into the housing and move it rightward into position in the direction of the arrow, then fix it with 4 screws (see circles). Ê...
Page 131 System fans Figure 39: Installing the fan box (A) Ê Fasten the 6 screws at the front bezel (see arrows). Installing the fan box Figure 40: Installing the fan box (B) Ê Fasten the 2 screws of the fan box (see circles). Ê...
Page 132: Concluding Steps
System fans 8.3.4 Concluding steps "Reassembling" on page 51 Ê "Connecting the server to the power source" on page 55 Ê "Switching on the server" on page 56 Ê Upgrade and Maintenance Manual RX4770 M1...
Page 133: Expansion Cards And Backup Units
Expansion cards and backup units Safety notes CAUTION! Do not damage or modify internal cables or devices. Doing so may ● cause a device failure, fire, or electric shock. Devices and components inside the server remain hot after ● shutdown. After shutting down the server, wait for hot components to cool down before installing or removing internal options.
Page 134: Basic Information
Expansion cards and backup units Basic information The system board is equipped with eleven expansion slots: SAS-Riser (Slot 11) USB 2/3/4 SATA 2 Memriser 1 Sw.13 LAN -Controller SATA 1 Sw. 4 CPU 1 BMC - Riser Sw. 6 Memriser 2 BIOS ID Button Sw.
Page 135 Expansion cards and backup units PCI Slot No. Slot Connected to Length Link SAS Riser Slot (#11) Gen3 x8 CPU1 (for Modular RAID) LAN Ctrl. Slot Gen3 x8 (x2) Gen3 x8 Gen3 x8 CPU2 Gen3 x8 Gen3 x16 Gen3 x8 CPU3 Gen3 x8 Gen3 x16...
Page 136 Expansion cards and backup units Overview of the installation sequence of controllers for RX4770 M1 CPU1 CPU2 CPU3 CPU4 Bus scan order IO space assign order Gen3-width Slot# (RAID) (LAN) #9 #10 Card Type Vendor Model Max# Order SAS / RAID Lynx2 Cougar3 1(A)
Page 137: Handling Slot Brackets
Expansion cards and backup units Handling slot brackets Upgrade and Repair Unit Hardware: 5 minutes (URU) Tools: Philips PH2 / (+) No. 2 screw driver 9.2.1 Installing a slot bracket 9.2.1.1 Installing a standard slot bracket Figure 43: Installing a standard slot bracket (A) Ê...
Page 138 Expansion cards and backup units Figure 44: Installing a standard slot bracket (B) Ê Secure the slot bracket to the controller with two M3 x 4.5 mm screws. Upgrade and Maintenance Manual RX4770 M1...
Page 139: Installing A Slot Bracket To The Network Adapter D2755
Expansion cards and backup units 9.2.1.2 Installing a slot bracket to the Network adapter D2755 Figure 45: Network adapter D2755 - Mounting the slot bracket (A) Ê Place the controller on the mounting tabs on the slot bracket (1). Ê Carefully shift the slot bracket towards the controller until the plug shells engage with the cut-outs in the slot bracket connector panel (2).
Page 140 Expansion cards and backup units Figure 46: Network adapter D2755 - Mounting the slot bracket (B) Ê Secure the slot bracket to the controller with two M3 x 4.5 mm screws. Figure 47: Network adapter D2755 - Mounting the slot bracket (C) Assembled network adapter D2755 Upgrade and Maintenance Manual RX4770 M1...
Page 141: Removing A Slot Bracket
Expansion cards and backup units 9.2.2 Removing a slot bracket Upgrade and Repair Unit Hardware: 5 minutes (URU) Tools: Philips PH2 / (+) No. 2 screw driver Removing the slot bracket Ê Remove the two screws. Ê Remove the controller from the mounting tabs on the slot bracket. Expansion cards 9.3.1 Installing expansion cards...
Page 142: Removing The Slot Bracket
Expansion cards and backup units 9.3.1.2 Removing the slot bracket Figure 48: Removing the slot bracket Ê Open the slot lock (1). Ê Remove the slot bracket (2). CAUTION! Keep the slot bracket for further use. Always replace slot brackets into unused PCI slot openings to comply with applicable EMC regulations and satisfy cooling requirements.
Page 143: Concluding Steps
Expansion cards and backup units Ê If applicable, attach the required slot bracket to the expansion card as described in section "Installing a slot bracket" on page 137. Figure 49: Installing the expansion card Ê Carefully insert the expansion card into the desired PCI slot and press down firmly until it is fully seated in the slot.
Page 144: Removing Expansion Cards
Expansion cards and backup units "Updating RAID controller firmware" on page 69 Ê Ê If applicable, "Enabling Option ROM scan" on page "Enabling SVOM boot watchdog functionality" on page 74 Ê "Enabling BitLocker functionality" on page 80 Ê 9.3.2 Removing expansion cards Upgrade and Repair Unit Hardware: 5 minutes (URU)
Page 145: Removing An Expansion Card
Expansion cards and backup units 9.3.2.2 Removing an expansion card Ê If applicable, disconnect internal cables from the expansion card. Figure 50: Removing an expansion card Ê If applicable, "Removing an SFP+ transceiver module" on page 187. Ê Open the slot lock (1). Ê...
Page 146: Installing A Pci Slot Bracket
Expansion cards and backup units 9.3.2.3 Installing a PCI slot bracket CAUTION! Always replace slot brackets into unused PCI slot openings to comply with applicable EMC regulations and satisfy cooling requirements. Figure 51: Installing a slot bracket Ê Insert a slot bracket into the unused PCI slot opening (1). Ê...
Page 147: Replacing Expansion Cards
Expansion cards and backup units 9.3.3 Replacing expansion cards Upgrade and Repair Unit Hardware: 5 minutes (URU) Software: 5 minutes Tools: Philips PH2 / (+) No. 2 screw driver Note on network settings recovery When replacing network controllers or the system board, network configuration settings in the operating system will be lost and replaced by default values.
Page 148: Installing An Expansion Card
Expansion cards and backup units Ê If the slot bracket on the defective expansion card is to be reused, remove it from the board as described in section "Removing the slot bracket" on page 142. 9.3.3.3 Installing an expansion card Ê...
Page 149: Replacing The Sas Riser
Expansion cards and backup units Replacing the SAS Riser 9.4.1 Removing the SAS Riser Upgrade and Repair Unit Hardware: 5 minutes (URU) Tools: Philips PH2 / (+) No. 2 screw driver 9.4.1.1 Preliminary steps "Disabling BitLocker functionality" on page 57 Ê...
Page 150: Removing The Sas Riser
Expansion cards and backup units 9.4.1.2 Removing the SAS Riser Figure 52: Removing the SAS Riser Ê Remove the DVD cable (1). Ê Remove the SAS cables for channels "0 - 3" (2) and "4 - 7" (3). Ê Open the slot lock (4). Ê...
Page 151: Installing The Sas Riser
Expansion cards and backup units 9.4.2 Installing the SAS Riser Upgrade and Repair Unit Hardware: 10 minutes (URU) Software: 5 minutes Tools: Philips PH2 / (+) No. 2 screw driver 9.4.2.1 Preliminary steps "Disabling BitLocker functionality" on page 57 Ê "Disabling SVOM boot watchdog functionality"...
Page 152: Installing The Sas Riser
Expansion cards and backup units 9.4.2.2 Installing the SAS Riser Ê Remove the SAS riser from its protective packaging. For further instructions regarding controller settings, please refer to the accompanying documentation. Ê If applicable, attach the required slot bracket to the expansion card as described in section "Installing a slot bracket"...
Page 153: Concluding Steps
Expansion cards and backup units 9.4.2.4 Concluding steps "Reassembling" on page 51 Ê "Connecting the server to the power source" on page 55 Ê "Switching on the server" on page 56 Ê Ê In order to configure an expansion card that has been installed or replaced, the card’s Option ROM has to be enabled in the system board BIOS.
Page 154: Bmc Riser
Expansion cards and backup units BMC Riser Replacing the BMC 9.5.1 Riser Upgrade and Repair Unit Hardware: 5 minutes (URU) Tools: Philips PH2 / (+) No. 2 screw driver The UFM is located on the BMC riser. Please make sure that the current UFM will be kept in the system on the new BMC riser.
Page 155: Removing The Bmc Riser
Expansion cards and backup units 9.5.1.2 Removing the BMC Riser Ê Remove all external cables from the BMC riser. Figure 54: Removal of the BMC riser Ê Open the slot lock (1). Ê Carefully pull up on the BMC riser in a vertical motion and remove it from its slot (2).
Page 156: Installing The Bmc Riser
Expansion cards and backup units 9.5.1.3 Installing the BMC Riser Figure 55: Installing the BMC riser Ê Carefully insert the BMC riser into its slot and press down firmly until it is fully seated in the slot (1). For slot preferences, please refer to section "Basic information"...
Page 157: Upgrading The Bmc Riser
Expansion cards and backup units 9.5.2 Upgrading the BMC riser 9.5.2.1 Basic information The BMC riser can be upgraded with an add-on card (the LAN Mezzanine card). The following figure shows the parts of the LAN Mezzanine card: Figure 56: All parts of the LAN Mezzanine card Required screws Cable LAN Mezzanine card...
Page 158: Installing The Lan Mezzanine Card
Expansion cards and backup units "Disconnecting power cords" on page 44 Ê "Getting access to the component" on page 46 Ê "Removing the BMC Riser" on page 155 Ê 9.5.2.3 Installing the LAN Mezzanine card Figure 57: Installing the LAN Mezzanine card Ê...
Page 159 Expansion cards and backup units Connecting the LAN Mezzanine Card to the BMC Riser Figure 58: Installing the LAN Mezzanine card onto the BMC riser Ê Install the LAN Mezzanine card by turning it 180° and plugging it it with its adapter card into the corresponding slot of the BMC-Riser (1).
Page 160 Expansion cards and backup units Figure 59: Fixing the new front bezel Ê Tighten the new front bezel with 3 screws (see circles) onto the BMC Riser slot bracket.. Upgrade and Maintenance Manual RX4770 M1...
Page 161: Concluding Steps
Expansion cards and backup units 9.5.2.4 Concluding steps "Installing the BMC Riser" on page 156 Ê "Reassembling" on page 51 Ê "Connecting the server to the power source" on page 55 Ê "Switching on the server" on page 56 Ê "Enabling SVOM boot watchdog functionality"...
Page 162: Removing The Lan Mezzanine Card
Expansion cards and backup units 9.5.3.2 Removing the LAN Mezzanine card Figure 60: Removal of the LAN Mezzanine card Ê Remove the 3 screws from the LAN Mezzanine card (see circles). Ê Unplug the LAN Mezzanine card from the corresponding slot of the BMC- Riser (1).
Page 163: Concluding Steps
Expansion cards and backup units 9.5.3.4 Concluding steps "Installing the BMC Riser" on page 156 Ê "Reassembling" on page 51 Ê "Connecting the server to the power source" on page 55 Ê "Switching on the server" on page 56 Ê "Enabling SVOM boot watchdog functionality"...
Page 164: Backup Units
Basic information The Flash Backup Unit (FBU) backs up the memory contents of the connected SAS riser in the event of a power failure. The PRIMERGY RX4770 M1 server can accommodate up to two backup units. Figure 61: FBU mounting positions...
Page 165: Installing An Fbu
Expansion cards and backup units 9.6.2 Installing an FBU Upgrade and Repair Unit Hardware: 5 minutes (URU) Tools: Philips PH1 / (+) No. 1 screw driver CAUTION! For further safety information, please refer to chapter "Important information" on page 9.6.2.1 Preliminary steps "Disabling SVOM boot watchdog functionality"...
Page 166 Expansion cards and backup units Figure 62: SAS Riser and TFM kit SAS Riser D3116 TFM kit including three pre-assembled spacer bolts and three screws Figure 63: Mounting the TFM kit (A) Ê Fit the spacer bolts on the TFM on SAS RAID controller. Ê...
Page 167: Preparing The Fbu
Expansion cards and backup units 9.6.2.3 Preparing the FBU Figure 64: Installing the FBU in the FBU holder (A) Ê At a slight angle, fit the FBU under both retaining brackets of the FBU holder as shown. Ê Push in the FBU until it locks in place. Upgrade and Maintenance Manual RX4770 M1...
Page 168 Expansion cards and backup units Figure 65: Installing the FBU in the FBU holder (B) Ê Ensure that the FBU is properly seated in the holder. Upgrade and Maintenance Manual RX4770 M1...
Page 169: Connecting The Fbu Cable To The Fbu
Expansion cards and backup units 9.6.2.4 Connecting the FBU cable to the FBU Figure 66: Connecting the FBU adapter cable to the FBU Ê Connect the cable end on the FBU module to the FBU adapter cable as shown. Upgrade and Maintenance Manual RX4770 M1...
Page 170: Installing The Fbu Holder Onto The Chassis
Expansion cards and backup units 9.6.2.5 Installing the FBU holder onto the chassis The following figure shows the 3 shoulder screw caps (one of them is hidden by the system board), on which each FBU holder has to be placed. Figure 67: Shoulder screw caps of both FBUs Figure 68: Installing the FBU holder Ê...
Page 171 Expansion cards and backup units Figure 69: FBU properly mounted Ê Ensure that the locking handle on the FBU holder properly snaps in place (see circle). Upgrade and Maintenance Manual RX4770 M1...
Page 172: Connecting The Fbu Cable To The Sas Riser (D3116)
Expansion cards and backup units 9.6.2.6 Connecting the FBU cable to the SAS Riser (D3116) D3116 Figure 70: Routing the FBU cable to the SAS riser ( Ê Route the FBU cable as shown in the figure. D3116 Figure 71: Connecting the FBU cable to the TFM on the SAS riser ( Ê...
Page 173: Connecting The Fbu Cable To The Sas Riser (D3216)
Expansion cards and backup units 9.6.2.7 Connecting the FBU cable to the SAS Riser (D3216) Figure 72: Routing the FBU cable to the SAS riser (D3216) Ê Route the FBU cable as shown in the figure. Figure 73: Connecting the FBU cable to the TFM on the SAS riser (D3216) Ê...
Page 174: Concluding Steps
Expansion cards and backup units 9.6.2.8 Concluding steps "Installing memory boards" on page 214 Ê "Installing the memory rug" on page 305 Ê "Reassembling" on page 51 Ê "Connecting the server to the power source" on page 55 Ê "Switching on the server" on page 56 Ê...
Page 175: Removing An Fbu
Expansion cards and backup units 9.6.3 Removing an FBU Upgrade and Repair Unit Hardware: 5 minutes (URU) Tools: tool-less CAUTION! Do not throw backup units into the trash can. Batteries must be disposed of in accordance with local regulations concerning special waste. For further safety information, please refer to section "Environmental protection"...
Page 176: Removing The Fbu Holder From The Shoulder Screw Caps
Expansion cards and backup units 9.6.3.2 Removing the FBU holder from the shoulder screw caps Figure 74: Removing the FBU holder Ê Lift up the green locking handle on the FBU holder (see circle) while sliding the FBU holder backward as far as it will go. After that, the shoulder screw caps will rest in the wide ends of the keyhole slots on the holder (see following figure): Figure 75: FBU holder ready to remove...
Page 177: Concluding Steps
Expansion cards and backup units 9.6.3.3 Concluding steps "Installing the memory rug" on page 305 Ê "Installing memory boards" on page 214 Ê "Reassembling" on page 51 Ê "Connecting the server to the power source" on page 55 Ê "Switching on the server" on page 56 Ê...
Page 178: Replacing An Fbu
Expansion cards and backup units 9.6.4 Replacing an FBU Upgrade and Repair Unit Hardware: 10 minutes (URU) Tools: tool-less CAUTION! Do not throw battery backup units into the trash can. Batteries must be disposed of in accordance with local regulations concerning special waste.
Page 179: Disconnecting The Fbu Cable From The Fbu
Expansion cards and backup units 9.6.4.2 Disconnecting the FBU cable from the FBU Figure 76: Disconnecting the FBU adapter cable from the FBU Ê Press down on the locking latch on the FBU cable and disconnect the FBU adapter cable. Upgrade and Maintenance Manual RX4770 M1...
Page 180: Removing The Fbu From The Holder
Expansion cards and backup units 9.6.4.3 Removing the FBU from the holder Figure 77: Removing the FBU from the holder Ê Pull the FBU at a slight angle out of the holder. 9.6.4.4 Installing a new FBU "Connecting the FBU cable to the FBU" on page 169 Ê...
Page 181 Expansion cards and backup units "Reassembling" on page 51 Ê "Connecting the server to the power source" on page 55 Ê "Switching on the server" on page 56 Ê Ê If applicable, "Updating RAID controller firmware" on page "Enabling SVOM boot watchdog functionality" on page 74 Ê...
Page 182: Handling Sfp+ Transceiver Modules
Expansion cards and backup units Handling SFP+ transceiver modules For Fiber Channel over Ethernet (FCoE) configurations, the Ethernet server adapter is equipped with one or two SFP+ (small form-factor pluggable) transceiver modules. 9.7.1 Installing SFP+ transceiver modules Upgrade and Repair Unit Hardware: 5 minutes (URU) Tool:...
Page 183 Expansion cards and backup units CAUTION! – Always keep the protective port plugs attached to the transceiver optical bores and fiber-optic cable connectors until you are ready to make a connection. – Save the protective port plug for future use. Figure 79: Unlatching the locking bail Ê...
Page 184 Expansion cards and backup units Inserting the SFP+ transceiver module Figure 80: Inserting the SFP+ transceiver module Ê Insert and slide the SFP+ transceiver module into the socket connector as far as it will go. If only one slot is equipped with a SFP+ transceiver module, use the primary connector as shown.
Page 185 Expansion cards and backup units Figure 81: Latching the locking bail Ê Carefully fold up and latch the locking bail. Figure 82: Attaching the protective optical port plug Ê If the SFP+ transceiver module is not immediately connected to an LC connector, attach the protective optical port plug to the transceiver optical bores.
Page 186 Expansion cards and backup units Installing the secondary SFP+ transceiver module Figure 83: Installing the secondary SFP+ transceiver module Ê If applicable, install the secondary SFP+ transceiver module accordingly. Upgrade and Maintenance Manual RX4770 M1...
Page 187: Removing An Sfp+ Transceiver Module
Expansion cards and backup units 9.7.2 Removing an SFP+ transceiver module Upgrade and Repair Unit Hardware: 5 minutes (URU) Tool: tool-less For Fiber Channel over Ethernet (FCoE) configurations, the ethernet server adapter is equipped with one or two SFP+ (small form-factor pluggable) transceiver modules.
Page 188 Expansion cards and backup units Figure 85: Unlatching the locking bail Ê Carefully unlatch and fold down the locking bail on the SFP+ transceiver module to eject the transceiver from the socket connector. Figure 86: Removing the SFP+ transceiver Ê Pull the SFP+ transceiver module out of its socket connector. Ê...
Page 189: Replacing Sfp+ Transceiver Modules
Expansion cards and backup units 9.7.3 Replacing SFP+ transceiver modules Upgrade and Repair Unit Hardware: 5 minutes (URU) Tool: tool-less For Fiber Channel over Ethernet (FCoE) configurations, the ethernet server adapter is equipped with one or two SFP+ (small form-factor pluggable) transceiver modules.
Page 190 Expansion cards and backup units Upgrade and Maintenance Manual RX4770 M1...
Page 191: Main Memory
Main memory Safety notes CAUTION! Do not install unsupported third party memory modules. For further ● information on supported memory modules, refer to section "Basic information" on page 192. Memory modules remain hot after shutdown. Wait for components to ● cool down before installing or removing memory modules to prevent burns.
Page 192: Basic Information
Main memory 10.1 Basic information The server can be equipped with up to 8 memory boards, each of which can accommodate up to 12 memory modules (DIMMs). The memory board numbering is shown in the following figure: Figure 87: Memory board numbering Upgrade and Maintenance Manual RX4770 M1...
Page 193 Main memory SAS-Riser (Slot 11) USB 2/3/4 Mem_Mezzanine 1 SATA 2 Memriser 1 Sw.13 LAN -Controller SATA 1 Sw. 4 CPU 1 BMC - Riser Mem_Mezzanine 2 Sw. 6 Memriser 2 BIOS ID Button Sw. 8 Battery Slot 1 PCIe x8 (x8) Mem_Mezzanine 3 Memriser 3 Sw.
Page 194: Memory Sequence
Main memory Supported memory modules: Ranking Error Type Correction DDR3- RDIMMs ECC or – – 1066/1333/1600 (Registered DIMMs) non-ECC DDR3- LRDIMMs (Load ECC or – – 1066/1333/1600 Reduced DIMMs) non-ECC SR: Single-Rank, DR: Dual-Rank, QR: Quad-Rank, OR: Octo-Rank 10.1.1 Memory sequence 10.1.1.1 Population rules –...
Page 195: Dimm Installation Recommendation
Main memory – Mixing of Independent and Lockstep channel mode is not allowed per platform. – Mixing of Non-Mirrored and Mirrored mode is not allowed per platform. – Mixing of Sparing and Non-Sparing mode is not allowed per platform. 10.1.1.2 DIMM installation recommendation Independant or Independant / Mirroring mode (2 sockets w/ each 1 mem.
Page 196 Main memory Independant or Independant / Mirroring mode (2 sockets w/ each 2 mem. boards) CPU1 CPU2 CPU3 CPU4 MEM1 MEM2 MEM3 MEM4 MEM5 MEM6 MEM7 MEM8 Riser DIMM DIMMs Dual CPU configuration 2 10 3 11 2 10 3 11 2 10 4 12 5 13...
Page 197 Main memory Independant or Independant / Mirroring mode (4 sockets w/ each 1 mem. board) CPU1 CPU2 CPU3 CPU4 MEM1 MEM2 MEM3 MEM4 MEM5 MEM6 MEM7 MEM8 Riser DIMM DIMMs Quad CPU configuration 2 10 2 10 3 11 2 10 3 11 4 12 5 13...
Page 198 Main memory Independant or Independant / Mirroring mode (4 sockets w/ each 2 mem. boards) CPU1 CPU2 CPU3 CPU4 MEM1 MEM2 MEM3 MEM4 MEM5 MEM6 MEM7 MEM8 Riser DIMM DIMMs Quad CPU configuration 1 17 1 17 2 18 1 17 2 18 3 19 1 17...
Page 199 Main memory Lockstep or Lockstep / Mirroring mode (2 sockets w/ each 1 mem. board) CPU1 CPU2 CPU3 CPU4 MEM1 MEM2 MEM3 MEM4 MEM5 MEM6 MEM7 MEM8 Riser DIMM DIMMs Dual CPU configuration 1 3 5 1 3 5 1 3 5 1 3 5 2 4 6 2 4 6 Figure 93: Lockstep / Mirroring mode (2 sockets w/ each 1 mem.
Page 200 Main memory Lockstep or Lockstep / Mirroring mode (4 sockets w/ each 1 mem. board) CPU1 CPU2 CPU3 CPU4 MEM1 MEM2 MEM3 MEM4 MEM5 MEM6 MEM7 MEM8 Riser DIMM DIMMs Quad CPU configuration 1 5 9 1 5 9 1 5 9 1 5 9 2 6 10 2 6 10 1 5 9 1 5 9 2 6 10 2 6 10...
Page 201 Main memory Independent / Sparing mode (2 sockets w/ each 1 mem. board) CPU1 CPU2 CPU3 CPU4 MEM1 MEM2 MEM3 MEM4 MEM5 MEM6 MEM7 MEM8 Riser DIMM DIMMs Dual CPU configuration (if all modules are of the same capacity) 1 1 1 1 1 1 1 1 1 1 1 1...
Page 202 Main memory Independent / Sparing mode (2 sockets w/ each 2 mem. boards), performance oriented CPU1 CPU2 CPU3 CPU4 MEM1 MEM2 MEM3 MEM4 MEM5 MEM6 MEM7 MEM8 Riser DIMM DIMMs Dual CPU configuration (if all modules are of the same capacity) 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1...
Page 203 Main memory Independent / Sparing mode (4 sockets w/ each 2 mem. boards), capacity oriented CPU1 CPU2 CPU3 CPU4 MEM1 MEM2 MEM3 MEM4 MEM5 MEM6 MEM7 MEM8 Riser DIMM DIMMs Quad CPU configuration (if all modules are of the same capacity) 1 1 1 1 1 1 1 1 1...
Page 204 Main memory Independent / Sparing mode (4 sockets w/ each 2 mem. boards), performance oriented CPU1 CPU2 CPU3 CPU4 MEM1 MEM2 MEM3 MEM4 MEM5 MEM6 MEM7 MEM8 Riser DIMM DIMMs Quad CPU configuration (if all modules are of the same capacity) 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1...
Page 205 Main memory Lockstep / Sparing mode (2 sockets w/ each 1 mem. board) CPU1 CPU2 CPU3 CPU4 MEM1 MEM2 MEM3 MEM4 MEM5 MEM6 MEM7 MEM8 Riser DIMM DIMMs Dual CPU configuration (if all modules are of the same capacity) 1 1 1 1 1 1 1 1 1 1 1 1 DIMMs Dual CPU configuration...
Page 206 Main memory Lockstep / Sparing mode (2 sockets w/ each 2 mem. boards), performance oriented CPU1 CPU2 CPU3 CPU4 MEM1 MEM2 MEM3 MEM4 MEM5 MEM6 MEM7 MEM8 Riser DIMM DIMMs Dual CPU configuration (if all modules are of the same capacity) 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1...
Page 207 Main memory Lockstep / Sparing mode (4 sockets w/ each 2 mem. boards), capacity oriented CPU1 CPU2 CPU3 CPU4 MEM1 MEM2 MEM3 MEM4 MEM5 MEM6 MEM7 MEM8 Riser (*1) (*1) (*1) (*1) DIMM DIMMs Quad CPU configuration (if all modules are of the same capacity) 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1...
Page 208 Main memory Lockstep / Sparing mode (4 sockets w/ each 2 mem. boards), performance oriented CPU1 CPU2 CPU3 CPU4 MEM1 MEM2 MEM3 MEM4 MEM5 MEM6 MEM7 MEM8 Riser (*1) (*1) (*1) (*1) DIMM DIMMs Quad CPU configuration (if all modules are of the same capacity) 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1...
Page 209: Installing Memory Modules
Main memory 10.2 Installing memory modules Upgrade and Repair Unit Hardware: 5 minutes (URU) Tools: tool-less 10.2.1 Preliminary steps "Disabling BitLocker functionality" on page 57 Ê "Disabling SVOM boot watchdog functionality" on page 58 Ê "Shutting down the server" on page 44 Ê...
Page 210: Removing Memory Boards
Main memory 10.2.2 Removing memory boards Buttons and indictors on the memory board Each memory board comes with the following sticker showing additional information: The Hot Swap functionality is not yet released. Figure 109: Buttons and indicators on the memory board 12x DIMM fault LED Attention LED Mirror ready LED...
Page 211 Main memory Removing a memory board Figure 110: Removing a memory board Ê Press on both green release tabs (1) to unlock the handles. Ê Swivel the handles (2) in an upright position. Ê Lift up the memory board out of the housing (3). If applicable, remove the respective black memory board dividers.
Page 212 Main memory DIMM slot assigment of a memory board The slot assignment for the memory modules is shown in the following figure: Figure 111: DIMM slot assignment of memory board Population rules can be found on page 194. Upgrade and Maintenance Manual RX4770 M1...
Page 213: Installing A Memory Module
Main memory 10.2.3 Installing a memory module Ê Identify the correct memory slot (see "DIMM slot assigment of a memory board" on page 212). Figure 112: Installing memory modules (A) Ê Press out the securing clip at each end of the memory slot. Figure 113: Installing memory modules (B) Ê...
Page 214: Installing Memory Boards
Main memory 10.2.4 Installing memory boards If applicable, install the respective black memory board dividers first. To install the black memory board dividers, proceed as follows: Figure 114: Installing the memory board dividers Ê Place the black memory board dividers into the lateral guiding grooves (see ovals) on both sides.
Page 215: Concluding Steps
Main memory Figure 115: Installing the memory board Ê Slide the memory board down (1) in the lateral guide channels until it stops. Carefully press the memory board into its slot. The handles will be automatically retracted (2). Do not use the handles of the memory board to force the memory board into the slot.
Page 216: Removing Memory Modules
Main memory 10.3 Removing memory modules Upgrade and Repair Unit Hardware: 5 minutes (URU) Tools: tool-less 10.3.1 Preliminary steps "Disabling BitLocker functionality" on page 57 Ê "Disabling SVOM boot watchdog functionality" on page 58 Ê "Locating the defective server" on page 41 Ê...
Page 217: Concluding Steps
Main memory Figure 116: Removing memory modules (A) Ê Eject the desired memory module by pressing out the securing clips at each end of the memory slot. Figure 117: Removing memory modules (B) Ê Remove the ejected memory module. 10.3.3 Concluding steps "Installing memory boards"...
Page 218: Replacing Memory Modules
Main memory 10.4 Replacing memory modules Upgrade and Repair Unit Hardware: 5 minutes (URU) Software: 5 minutes Tools: tool-less 10.4.1 Preliminary steps "Locating the defective server" on page 41 Ê Ê Identify the defective memory slot using the server management software. "Disabling BitLocker functionality"...
Page 219: Concluding Steps
Main memory 10.4.4 Concluding steps "Reassembling" on page 51 Ê "Connecting the server to the power source" on page 55 Ê "Updating or recovering the system board BIOS and iRMC" on page 65 Ê "Switching on the server" on page 56 Ê...
Page 220 Main memory Upgrade and Maintenance Manual RX4770 M1...
Page 221: Processors
Processors Safety notes CAUTION! Do not install unsupported processors. For further information on ● supported processors, refer to section "Basic information" on page 222. Circuit boards and soldered parts of internal options are exposed and ● can be damaged by static electricity. Always discharge static build-up (e.g.
Page 222: Basic Information
Processors 11.1 Basic information The system board D3342 offers four sockets for Intel Xeon processors. 11.1.1 Supported processors – Intel Xeon E7-48xx/-88xx v2 processor series CPUs – Socket type: LGA 2011 package – Thermal Design Power (TDP) class: up to 135 W 11.1.2 Processor locations SAS-Riser (Slot 11) USB 2/3/4...
Page 223: Installing Processors
Processors 11.2 Installing processors Upgrade and Repair Unit Hardware: 15 minutes (URU) Software: 5 minutes Tool: Philips PH2 / (+) No. 2 screw driver CAUTION! Processors are extremely sensitive to electrostatic discharge and must be handled with care. After a processor has been removed from its protective sleeve or from its socket, place it upside down on a nonconducting, antistatic surface.
Page 224 Processors Removing the mid-brace Figure 119: Removal of the mid-brace Ê Remove the 3 screws (see arrows) and lift up the mid-brace out of the housing. Ê Remove the respective heat sink as described in section "Removing processor heat sinks" on page 246.
Page 225: Installing A Processor
Processors 11.2.2 Installing a processor Figure 120: Opening socket release lever 1 Ê Unlatch the socket release lever marked Open 1st by pushing it down and away from the socket (1). Ê The socket release lever will slightly lift up (2). Figure 121: Opening socket release lever 2 Ê...
Page 226 Processors Figure 122: Opening the load plate (A) Ê Push down on the first socket release lever (1) to lift the load plate away from the socket (2). Upgrade and Maintenance Manual RX4770 M1...
Page 227 Processors Figure 123: Opening the load plate (B) Ê Fully open the load plate. . CAUTION! Be careful not to touch or bend the spring contacts on the processor socket! Ê Make sure that the load plate is in the fully open position. Upgrade and Maintenance Manual RX4770 M1...
Page 228 Processors Figure 124: Installing the processor Ê Hold the processor with your thumb and index finger. Ê Make sure that the four notches on the processor align with the posts on the socket (see close-up). Ê Lower the processor straight down without tilting or sliding it in the socket. CAUTION! –...
Page 229 Processors Figure 125: Closing the load plate Ê Carefully lower the load plate over the processor. Figure 126: Removing the protective socket cover Ê When closing the load plate, the protective socket cover will automatically detach. Ê Remove the socket cover and save it for future use. CAUTION! Always replace the socket cover if you remove the processor from the socket!
Page 230 Processors Figure 127: Closing socket release lever 2 Ê Fully close and hold shut the load plate. Ê Close the socket release lever marked Close 1st (1) and latch it under the load plate retention tab to lock down the load plate (2). Figure 128: Closing socket release lever 1 Ê...
Page 231: Concluding Steps
Processors Installing the mid-brace Figure 129: Installation of the the mid-brace Ê Insert the mid-brace into its lateral guide channels until it stops. Install the mid-brace while holding the SAS cable by hand. Ê Fasten the 3 screws (see arrows) 11.2.3 Concluding steps "Reassembling"...
Page 232: Removing Processors
Processors 11.3 Removing processors Upgrade and Repair Unit Hardware: 15 minutes (URU) Software: 5 minutes Tool: Philips PH2 / (+) No. 2 screw driver 11.3.1 Preliminary steps "Disabling BitLocker functionality" on page 57 Ê "Disabling SVOM boot watchdog functionality" on page 58 Ê...
Page 233: Removing A Processor
Processors 11.3.2 Removing a processor Ê Remove the desired processor heat sink as described in section "Removing processor heat sinks" on page 246. Figure 130: Opening socket release lever 1 Ê Unlatch the socket release lever marked Open 1st by pushing it down and away from the socket (1).
Page 234 Processors Figure 131: Opening socket release lever 2 Ê Unlatch the socket release lever marked Close 1st by pushing it down and away from the socket (1). Ê Fully fold back the second socket release lever (2). Figure 132: Opening the load plate (A) Ê...
Page 235 Processors Figure 133: Opening the load plate (B) Ê Fully open the load plate. Upgrade and Maintenance Manual RX4770 M1...
Page 236 Processors Figure 134: Removing the processor Ê Carefully remove the defective processor from its socket in a vertical motion. CAUTION! Be careful not to touch or bend the spring contacts on the processor socket. Ê Thoroughly clean residual thermal paste from the processor surface using a lint-free cloth.
Page 237 Processors Figure 135: Closing the load plate Ê Carefully close the load plate over the empty processor socket. CAUTION! Be careful not to touch or bend the spring contacts on the processor socket. Upgrade and Maintenance Manual RX4770 M1...
Page 238 Processors Figure 136: Attaching the protective socket cover (A) Ê Carefully lower the protective socket cover onto the CPU socket in a vertical motion until it snaps in place. CAUTION! Always replace the socket cover if you remove the processor from the socket! Upgrade and Maintenance Manual RX4770 M1...
Page 239 Processors Figure 137: Attaching the protective socket cover (B) Ê Ensure that the protective socket cover is properly installed on the socket as shown above. Figure 138: Closing socket release lever 2 Ê Fully close and hold shut the load plate. Ê...
Page 240: Concluding Steps
Processors Figure 139: Closing socket release lever 1 Ê Close the socket release lever marked Open 1st (1) and latch it under the load plate retention tab (2). 11.3.3 Concluding steps "Installing processor heat sinks" on page 244 Ê "Installing the mid-brace" on page 231 Ê...
Page 241: Upgrading Or Replacing Processors
Processors 11.4 Upgrading or replacing processors Field Replaceable Unit Hardware: 15 minutes (FRU) Software: 5 minutes Tool: Philips PH2 / (+) No. 2 screw driver CAUTION! Processors are extremely sensitive to electrostatic discharge and must be handled with care. After a processor has been removed from its protective sleeve or from its socket, place it upside down on a nonconducting, antistatic surface.
Page 242: Upgrading Or Replacing A Processor
Processors 11.4.2 Upgrading or replacing a processor This description applies to the following procedures: – Installing another processor – Transfering a processor after replacing the system board (see section "Replacing the system board" on page 296) – In case of installing another processor remove the protective cover as described in section "Installing a processor"...
Page 243: Handling Processor Heat Sinks
Processors 11.5 Handling processor heat sinks Field Replaceable Unit Hardware: 15 minutes (FRU) if thermal paste is involved Upgrade and Repair Unit (URU) Tool: Philips PH2 / (+) No. 2 screw driver 11.5.1 Preliminary steps "Shutting down the server" on page 44 Ê...
Page 244: Installing Processor Heat Sinks
Processors 11.5.2 Installing processor heat sinks The following heat sink is used for RX4770 M1 servers: Figure 140: Processor heat sink for RX4770 M1 11.5.2.1 Preparing the heat sink and processor When installing a new heat sink Ê Remove the protective cover from the heat sink. CAUTION! Ensure not to touch the heat-conductive paste on the bottom of the heat sink.
Page 245: Installing The Heat Sink
Processors 11.5.2.2 Installing the heat sink – Carefully seat the heat sink on the four threaded holes of the processor socket. CAUTION! – Ensure that the screws on the heat sink are properly seated on the threaded holes of the processor socket (see arrows in figure below).
Page 246: Removing Processor Heat Sinks
Processors 11.5.3 Removing processor heat sinks Figure 142: Removing the processor heat sink Ê Loosen the four captive screws on the heat sink in a crossover pattern (1-4). Ê Carefully turn the heat sink back and forth to detach it from the processor. This may be necessary due to the adhesive quality of the thermal paste located between the heat sink and processor.
Page 247: Replacing Processor Heat Sinks
Processors 11.5.4 Replacing processor heat sinks 11.5.4.1 Removing the processor heat sink Ê Remove the processor heat sink as described in section "Removing processor heat sinks" on page 246. 11.5.4.2 Applying thermal paste Ê Apply thermal paste to the processor surface as described in section "Applying thermal paste"...
Page 248: Applying Thermal Paste
Processors 11.6 Applying thermal paste Field Replaceable Unit Hardware: 5 minutes (FRU) Tool: tool-less – For the Japanese market, the service engineer must follow the instruction provided separately. – If the processor upgrade or replacement kit contains a new CPU heat sink, a thin layer of thermal compound has already been pre-applied to its lower surface.
Page 249 Processors Figure 144: Applying thermal paste Ê Apply a dot of thermal paste to the center of the processor surface as shown. Two graduation marks on the syringe equal the correct amount of thermal paste for one processor. CAUTION! Do not mix different types of thermal paste. Upgrade and Maintenance Manual RX4770 M1...
Page 250 Processors Upgrade and Maintenance Manual RX4770 M1...
Page 251: Accessible Drives
Accessible drives Safety notes CAUTION! Before installing an accessible drive, acquaint yourself with the ● drive's user documentation. When inserting an accessible drive into the server, ensure not to ● pinch or strain any connected cables. When installing an accessible drive, hold it by its sides. Applying force ●...
Page 252: Replacing The Lsd Module
Accessible drives 12.1 Replacing the LSD module Upgrade and Repair Unit Hardware: 10 minutes (URU) Tools: tool-less 12.1.1 Preliminary steps "Disabling BitLocker functionality" on page 57 Ê "Shutting down the server" on page 44 Ê "Disconnecting power cords" on page 44 Ê...
Page 253: Removing The Defective Lsd Module
Accessible drives 12.1.2 Removing the defective LSD module Figure 145: Location of the release button for the LSD module Ê Press the release button (see circle) in order to pull out the LSD module. Figure 146: Pulling the LSD module out of its bay Ê...
Page 254 Accessible drives Figure 147: Removing the cable from the LSD module Ê Disconnect the cable (see circle) from the defective LSD module. Upgrade and Maintenance Manual RX4770 M1...
Page 255: Installing The New Lsd Module
Accessible drives 12.1.3 Installing the new LSD module Installing the LSD module Figure 148: Connecting the cable to the LSD module Ê Plug the cable into the new LSD module. Ê Reinstall the memory board in slot #8 and the respective memory divider. 12.1.4 Concluding steps "Installing memory boards"...
Page 256: Replacing The Optical Drive (Odd)
Accessible drives 12.2 Replacing the optical drive (ODD) Upgrade and Repair Unit Hardware: 10 minutes (URU) Tools: Philips PH0 / (+) No. 0 screw driver 12.2.1 Preliminary steps "Disabling BitLocker functionality" on page 57 Ê "Shutting down the server" on page 44 Ê...
Page 257: Replace The Optical Drive
Accessible drives 12.2.2 Replace the optical drive Unlock the optical drive Figure 149: Location of the optical drive connector The optical drive is connected to the hot-swap backplane via a green connector (see oval and figure 151 on page 259). Upgrade and Maintenance Manual RX4770 M1...
Page 258 Accessible drives Figure 150: Lifting the optical drive connector Ê Lift the green connector (see arrow) a little bit to loosen the optical drive from the hot-swap backplane while pushing it a little bit to get the optical drive out of the housing.
Page 259: Concluding Steps
Accessible drives Installing the optical drive Figure 151: Installing the connector to the new optical drive Ê Mount the green connector (see oval) to the new optical drive. Ê Move the new optical drive into its slot in the server’s front until it clicks into place.
Page 260 Accessible drives Upgrade and Maintenance Manual RX4770 M1...
Page 261: Front Panel And Chassis Id
Front panel and Chassis ID Safety notes CAUTION! When inserting the front panel module into the server, ensure not to ● pinch or strain any connected cables. Circuit boards and soldered parts of internal options are exposed and ● can be damaged by static electricity. Always discharge static build-up (e.g.
Page 262: Front Panel Module
Front panel and Chassis ID 13.1 Front panel module 13.1.1 Replacing the front panel module Field Replaceable Unit Hardware: 10 minutes (FRU) Software: 5 minutes Tools: Philips PH2 / (+) No. 2 screw driver 13.1.1.1 Preliminary steps "Disabling BitLocker functionality" on page 57 Ê...
Page 263: Removing The Front Panel Module
Front panel and Chassis ID 13.1.1.2 Removing the front panel module Figure 152: Removing the front panel Ê Disconnect the front panel cable from the fan board (see oval). Ê Press on the plastic tabs (1) on both sides of the front panel and push it outward (2).
Page 264: Installing The Front Panel Module
Front panel and Chassis ID 13.1.1.3 Installing the front panel module Figure 153: Connecting front panel cables Ê Insert the front panel module through the opening in the front bezel and carefully push it in the direction of the arrow until it locks into place. Ê...
Page 265: Chassis Id
Front panel and Chassis ID 13.2 Chassis ID 13.2.1 Replacing the Chassis ID Field Replaceable Unit Hardware: 10 minutes (FRU) Software: 5 minutes Tools: Philips PH2 / (+) No. 2 screw driver Note on system information backup / restore The Chassis ID EPROM contains system information like server name and model, housing type, serial number and manufacturing data.
Page 266: Removing The Chassis Id
Front panel and Chassis ID 13.2.1.2 Removing the Chassis ID Figure 154: Removing the Chassis ID Ê Disconnect the cable from the Chassis ID (1). Ê Remove the screw (2) and lift the Chassis ID outward. Upgrade and Maintenance Manual RX4770 M1...
Page 267: Installing The Chassis Id
Front panel and Chassis ID 13.2.1.3 Installing the Chassis ID Figure 155: Installing the Chassis ID Ê Insert the Chassis ID and fix it with the screw (1). Ê Reconnect the cable to the Chassis ID (2). 13.2.1.4 Concluding steps "Installing the fan box"...
Page 268 Front panel and Chassis ID Upgrade and Maintenance Manual RX4770 M1...
Page 269: System Board And Components
System board and components Safety notes CAUTION! Devices and components inside the server remain hot after ● shutdown. After shutting down the server, wait for hot components to cool down before installing or removing internal options. Circuit boards and soldered parts of internal options are exposed and ●...
Page 270: Replacing The Cmos Battery
System board and components 14.2 Replacing the CMOS battery Upgrade and Repair Unit Hardware: 5 minutes (URU) Tools: tool-less; recommended: tooth pick Safety notes CAUTION! The CMOS battery must be replaced with an identical battery or with ● a battery type recommended by the manufacturer. Keep lithium batteries away from children.
Page 271: Removing The Battery
System board and components 14.2.2 Removing the battery Figure 156: Removing the CMOS battery Ê Press against the locking spring to release the depleted CMOS battery (1). Ê Remove the CMOS battery (2). Upgrade and Maintenance Manual RX4770 M1...
Page 272: Installing The Cmos Battery
System board and components 14.2.3 Installing the CMOS battery Figure 157: Installing the CMOS battery Ê Press against the locking spring (1) and insert the fresh CMOS battery (2). Ê Release the locking spring. Ensure that the locking spring is properly engaged.
Page 273: Usb Flash Module (Ufm)
System board and components 14.3 USB Flash Module (UFM) 14.3.1 Basic Information In this server the UFM is located on the BMC riser. 14.3.2 Installing the UFM Field Replaceable Unit Hardware: 5 minutes (FRU) Software: 5 minutes Tools: tool-less 14.3.2.1 Preliminary steps "Disabling BitLocker functionality"...
Page 274: Installation The Ufm
System board and components 14.3.2.2 Installation the UFM Figure 158: UFM kit USB Flash Module (UFM) UFM spacer UFM nylon screw Upgrade and Maintenance Manual RX4770 M1...
Page 275 System board and components Figure 159: UFM mounting location UFM connector Threaded hole for UFM spacer Upgrade and Maintenance Manual RX4770 M1...
Page 276 System board and components Figure 160: Installing the UFM spacer Ê Screw in the UFM spacer (see arrow). Upgrade and Maintenance Manual RX4770 M1...
Page 277: Concluding Steps
System board and components Figure 161: Connecting the UFM Ê Connect the UFM to the system board, snapping in the UFM spacer. 14.3.2.3 Concluding steps "Reassembling" on page 51 Ê "Connecting the server to the power source" on page 55 Ê...
Page 278: Software Configuration
System board and components 14.3.2.4 Software configuration The UFM delivery set includes the "Recovery Tool CD" to setup the ESXi configuration. Proceed as follows: Ê Switch on the server. Ê Right after switching on the server, insert the "Recovery Tool CD" into the DVD drive and close the drive tray.
Page 279: Removing The Ufm
System board and components 14.3.3.2 Removing the UFM Figure 162: Removing the UFM Ê Remove the nylon screw on the defective UFM (1). Ê Disconnect and remove the defective UFM (2). Ê The UFM spacer remains on the system board. 14.3.3.3 Concluding steps "Reassembling"...
Page 280: Replacing The Ufm
System board and components 14.3.4 Replacing the UFM Upgrade and Repair Unit Hardware: 10 minutes (URU) Software: 5 minutes Tools: – Philips PH0 / (+) No. 0 screw driver – combination pliers and flat nose pliers 14.3.4.1 Preliminary steps "Disabling BitLocker functionality" on page 57 Ê...
Page 281: Installation Of The New Ufm
System board and components 14.3.4.3 Installation of the new UFM Figure 163: Preparing the new UFM Ê Remove the nylon screw from the new UFM (1). Ê Remove the UFM spacer (2). Upgrade and Maintenance Manual RX4770 M1...
Page 282 System board and components Figure 164: Installing the UFM Ê Fit the new UFM on the UFM connector and the remaining UFM spacer (1). Ê Secure the UFM to the UFM spacer with the nylon screw (2). Upgrade and Maintenance Manual RX4770 M1...
Page 283 System board and components Destroying the defective UFM . CAUTION! The UFM contains customer information (e.g. IP address, license numbers). After replacing the UFM, hand the defective UFM over to the customer. If the customer requests disposal of the defective UFM, proceed as follows: Figure 165: Destroying the defective UFM Ê...
Page 284: Concluding Steps
System board and components 14.3.4.4 Concluding steps "Reassembling" on page 51 Ê "Connecting the server to the power source" on page 55 Ê "Switching on the server" on page 56 Ê "Enabling SVOM boot watchdog functionality" on page 74 Ê "Enabling BitLocker functionality"...
Page 285: Trusted Platform Module (Tpm)
System board and components 14.4 Trusted Platform Module (TPM) 14.4.1 Installing the TPM Upgrade and Repair Unit Hardware: 5 minutes (URU) Software: 5 minutes Tools: Philips PH2 / (+) No. 2 screw driver Installing the TPM: – Bit screw driver –...
Page 286: Installing The Tpm
System board and components 14.4.1.2 Installing the TPM Figure 166: TPM kit TPM (Trusted Platform Module) Special screw for TPM TPM spacer TPM bit insert for TPM special screw The white TPM spacer is not used in this server. Figure 167: TPM mounting location Cut-out for TPM spacer TPM connector Upgrade and Maintenance Manual...
Page 287 System board and components Figure 168: Installing the TPM spacer Ê Snap the TPM spacer into the cut-out in the system board. Figure 169: TPM bit insert Ê Attach the TPM bit insert or TPM module fixing tool (Japanese market) to a bit screw driver.
Page 288: Concluding Steps
System board and components Figure 170: Securing the TPM Ê Connect the new TPM to the system board. Ê Secure the TPM with the TPM screw using the TPM bit insert. Do not fasten the screw too firmly. Stop as soon as the head of the screw lightly touches the TPM.
Page 289 System board and components For detailed information on how to access the BIOS and modify settings, refer to the corresponding BIOS Setup Utilty reference manual available online at http://jp.fujitsu.com/platform/server/primergy/manual/. "Switching on the server" on page 56 Ê "Enabling BitLocker functionality" on page 80 Ê...
Page 290: Removing The Tpm
System board and components 14.4.2 Removing the TPM Field Replaceable Unit Hardware: 30 minutes (FRU) Tools: Removing the system board: – Philips PH2 / (+) No. 2 screw driver Installing the TPM: – Bit screw driver – TPM bit insert For the Japanese market: –...
Page 291 For further information on how to disable BitLocker drive encryption, please refer to the Microsoft Knowledge Base. Fujitsu service partners will find additional information (also available in Japanese) on the Fujitsu Extranet web pages. Ê Disable TPM in the system board BIOS. Proceed as follows: Ê...
Page 292: Removing The Tpm
System board and components 14.4.2.2 Removing the TPM "Removing the defective system board" on page 298. Ê Ê Lay the system board on a soft, antistatic surface with its component side facing down. Ê Locate the slotted lower end of the TPM screw. Ê...
Page 293: Concluding Steps
System board and components Figure 171: Removing the TPM spacer Ê Using a small pair of combination pliers, press together the hooks on the TPM spacer and remove it from the system board. If the TPM is to be replaced, the TPM spacer may remain on the system board.
Page 294: Replacing The Tpm
System board and components 14.4.3 Replacing the TPM Field Replaceable Unit Hardware: 40 minutes (FRU) Tools: Removing the system board: – Philips PH2 / (+) No. 2 screw driver Replacing the TPM: – Bit screw driver – TPM bit insert –...
Page 295: Removing The Tpm
System board and components 14.4.3.2 Removing the TPM "Removing the TPM" on page 290 Ê Ê Leave the TPM spacer on the system board when removing the defective TPM. 14.4.3.3 Re-installing the TPM Figure 172: TPM spacer Ê The TPM spacer is already present on the system board. "Installing the TPM"...
Page 296: Replacing The System Board
System board and components 14.5 Replacing the system board Field Replaceable Unit Hardware: 50 minutes (FRU) Software: 10 minutes Tools: Replacing the system board: – Philips PH2 / (+) No. 2 screw driver – Magnifying glass for inspecting processor socket springs (recommended) Replacing the TPM: –...
Page 297 System board and components – If the customer is using TPM functionality, remove the TPM from the old system board and install it on the new system board. Advise your contact persons that they must provide you with TPM backup copies. For security reasons, the TPM must be restored / re- saved by the customer.
Page 298: Preliminary Steps
System board and components 14.5.1 Preliminary steps "Note on network settings recovery" on page 297 Ê "Disabling BitLocker functionality" on page 57 Ê "Disabling SVOM boot watchdog functionality" on page 58 Ê "Locating the defective server" on page 41 Ê "Shutting down the server"...
Page 299 System board and components Removing the memory rug Figure 173: Removing the memory rug Ê Undo the 5 screws from the memory rug (see arrows). Ê Remove the memory rug. Upgrade and Maintenance Manual RX4770 M1...
Page 300 System board and components Ê Remove all cables from the system board. Figure 174: Detaching the system board Ê Remove 6 screws from the system board (see circles). Upgrade and Maintenance Manual RX4770 M1...
Page 301 System board and components Removing the system board Figure 175: Removing the system board Ê Grasp the system board by the handles (see ovals). Ê Slide the system board slightly toward the front of the housing to lift it out. CAUTION! Always take the system board with both hands.Don’t damage the EMI springs which are essential to comply with applicable EMC...
Page 302: Installing The System Board
System board and components 14.5.3 Installing the system board 14.5.3.1 Installation of the system board Figure 176: Installing the system board Ê Hold the new system board by the handles (see ovals). CAUTION! – Do not lift or handle the system board by any of its heat sinks! –...
Page 303 System board and components Ê Carefully shift the system board towards the server rear until the plug shells engage with the cut-outs in the connector panel. Figure 177: Attaching the system board Ê Ensure that the system board is properly seated in the grounding brackets (see circles).
Page 304 System board and components Figure 178: Securing the system board Ê Secure the system board with 6 screws (see circles). Ê Verify the settings on the new system board (see figure "Onboard settings" on page 327). Ê Reconnect all cables to the system board. For a complete cabling overview, please refer to section "List of used cables"...
Page 305 System board and components Installing the memory rug Figure will be replaced until EN Conf. Figure 179: Installing the memory rug Ê Insert the memory rug. Ê Fasten the memory rug with its 5 screws (see arrows). Upgrade and Maintenance Manual RX4770 M1...
Page 306: Swapping Processors
System board and components 14.5.3.2 Swapping processors Removing processors from the defective system board Ê Carefully remove the processors from their sockets on the defective system board as described in "Removing a processor" on page 233. CAUTION! Remove and reinstall one processor at a time. Do not remove the second processor from the defective system board until the first processor has been installed on the new system board.
Page 307 System board and components Install all expansion cards into their original slots. "Reassembling" on page 51 Ê Ê If applicable, activate TPM functionality in the system BIOS under Security > TPM (Security Chip) Setting > Security Chip. For more information, refer to the corresponding BIOS Setup Utility Reference Manual.
Page 308 System board and components Upgrade and Maintenance Manual RX4770 M1...
Page 309: Cables
Cables Safety notes CAUTION! Always hold cables by their connectors when disconnecting them. ● Never pull on the cable to disconnect cables. Ensure that none of the cables are scraped, strained or otherwise ● damaged while replacing system components. Immediately replace cables with damaged shielding. ●...
Page 310: List Of Used Cables
Cables 15.1 List of used cables Description Routing Qty. P/N OP to Fan Backplane OP Board cable A3C40113995 Chassis ID/ Temp cable Chassis ID to Fan Backplane A3C40113993 Power cable 1 Pwr-Dist.-Board to System board A3C40175017 Power cable 2 Pwr-Dist.-Board to System board A3C40175018 Power cable 3 Pwr-Dist.-Board to System board...
Page 311: Cabling Plan
Cables 15.2 Cabling plan Figure 180: Cable connection diagram for RX4770 M1 Upgrade and Maintenance Manual RX4770 M1...
Page 312 Cables Upgrade and Maintenance Manual RX4770 M1...
Page 313: Appendix
Appendix 16.1 Mechanical overview 16.1.1 Server front Figure 181: PRIMERGY RX4770 M1 front side Pos. Component ID card LSD module Optical disk drive (ODD) Front panel Video connector USB connectors HDD modules (max. 8) PCIe SSD modules (max. 4) not yet supported...
Page 314: Server Rear
Appendix 16.1.2 Server rear Figure 182: PRIMERGY RX4770 M1 rear Pos. Component SAS riser slot Rear connectors, button & indicators (see "Connectors and indicators on the rear side" on page 321) Optional expansion card slots Power supply unit slots Upgrade and Maintenance Manual...
Page 315: Server Interior
Appendix 16.1.3 Server interior Figure 183: PRIMERGY RX4770 M1 interior Pos. Component BMC riser SAS riser PCIe slots Battery Processor / CPU heat sink Memory boards Fans Upgrade and Maintenance Manual RX4770 M1...
Page 316: Configuration Tables
Appendix 16.2 Configuration tables 16.2.1 Hard disk drives / solid state drives mounting order Please refer to chapter "Hard disk drives / solid state drives" on page 107. 16.2.2 Memory board configuration table Please refer to chapter "Main memory" on page 191.
Page 317: Connectors And Indicators
Appendix 16.3 Connectors and indicators 16.3.1 Connectors and indicators on the system board 16.3.1.1 Onboard connectors SAS-Riser (Slot 11) USB 2/3/4 Mem_Mezzanine 1 SATA 2 Memriser 1 Sw.13 LAN -Controller SATA 1 Sw. 4 CPU 1 BMC - Riser Mem_Mezzanine 2 Sw.
Page 318 Appendix No. Print Description SATA 2 SATA 2 connector SATA 1 SATA 1 connector USB 2/3/4 3x USB connector (at the frontside) HDD SMBus connector Pwr FPFB 2x Power connector for front panel fan board Pwr BPL 5x Power connector from PDB Pwr Ctrl.
Page 319: Onboard Indicators And Controls
Appendix 16.3.1.2 Onboard indicators and controls SAS-Riser (Slot 11) USB 2/3/4 Mem_Mezzanine 1 SATA 2 Memriser 1 Sw.13 LAN -Controller SATA 1 Sw. 4 CPU 1 BMC - Riser Mem_Mezzanine 2 Sw. 6 Memriser 2 ID Button BIOS Sw. 8 Battery Slot 1 PCIe x8 (x8) Mem_Mezzanine 3...
Page 320 Appendix Indicator Status Description no critical event (CSS component) orange on prefailure detected (CSS component) (Customer Self orange Service) CSS component failure flashing no critical event (non CSS component) prefailure detected (non CSS orange on component) non CSS component failure (Global Error Possible reasons: LED)
Page 321: Connectors And Indicators On The Rear Side
Appendix 16.3.2 Connectors and indicators on the rear side 16.3.2.1 Rear side connectors Figure 186: Rear side connectors Serial connector COM1 Management LAN connector (turquoise) 2x Fibre glass connectors 2x USB connectors (black) Video connector (blue) Standard LAN connectors (upper: LAN 2, lower: LAN 1) The serial connector COM1 can be used as default interface or to communicate with the iRMC S4.
Page 322: Rear Side Indicators And Controls
Appendix 16.3.2.2 Rear side indicators and controls Figure 187: Rear side indicators and controls Indicator / Control Status Description ID button - - - - - Lights up ID indicator LEDs if pressed server has been highlighted using ServerView Operations Manager, iRMC ID indicator blue on web frontend or the ID button on the...
Page 323 Appendix Rear side LAN indicators Figure 188: Rear side LAN indicators (on BMC riser) Indicator Status Description green on LAN connection established LAN link/transfer no LAN connection green flashing data transfer in progress yellow on transfer rate of 1 Gbit/s LAN speed green on transfer rate of 10 Gbit/s...
Page 324 Appendix Rear side PSU indicators Figure 189: Rear side PSU indicator Indicator Status Description Server is switched on and functioning green on properly green Server is switched off, main voltage is Hot-plug flashing present (Standby mode) power supply PSU failure (over / under voltage, unit indicator orange on over temperature or fan failure)
Page 325: Connectors And Indicators On The Front Panel
Appendix 16.3.3 Connectors and indicators on the front panel 16.3.3.1 Front panel connectors Figure 190: Front panel controls and indicators Video connector 3x USB connector Upgrade and Maintenance Manual RX4770 M1...
Page 326: Front Panel Indicators And Controls
Appendix 16.3.3.2 Front panel indicators and controls Figure 191: Front panel indicators and controls ID button / ID indicator Power-off indicator (AC connected) Reset button HDD/SSD activity indicator NMI button Global Error indicator On/Off button / power-on CSS indicator indicator Upgrade and Maintenance Manual RX4770 M1...
Page 327: Onboard Settings
Appendix 16.4 Onboard settings SAS-Riser (Slot 11) USB 2/3/4 SATA 2 Sw.13 LAN -Controller SATA 1 Sw. 4 CPU 1 BMC - Riser Sw. 6 BIOS ID Button Sw. 8 Battery Slot 1 PCIe x8 (x8) Sw. 7 Slot 2 PCIe x8 (x8) CPU 2 Slot 3 PCIe x8 (x8) System Board...
Page 328: Minimum Startup Configuration
Appendix 16.5 Minimum startup configuration Field Replaceable Unit (FRU) If the server does not start up or other problems occur, it may be necessary to take the system down to its most basic configuration in order to isolate the defective component. The minimum startup configuration consists of the following components and cables: Component...

Fujitsu Primergy RX4770 M1 Upgrade And Maintenance Manual

1 Introduction

2 Before You Start

3 Important Information

4 Basic Hardware Procedures

5 Basic Software Procedures

6 Power Supply Units

7 Hard Disk Drives / Solid State Drives

8 System Fans

9 Expansion Cards and Backup Units

10 Main Memory

11 Processors

12 Accessible Drives

13 Front Panel and Chassis ID

14 System Board and Components

Quick Links

Related Manuals for Fujitsu Primergy RX4770 M1

Summary of Contents for Fujitsu Primergy RX4770 M1