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Kenmore 625.38356 Owner's Manual

Water softeners with deluxe valve
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OWNER'S
MANUAL
Water Softeners
With Deluxe Valve
MODEL NOS.
IntelliSoft 350 Series
IntelliSoft 350 Series
625.383560
625.393560
Caution:
Read and follow all safety rules and operating
instructions before first use of this product.
Questions ?
Visit www.KenmoreWater.com
or call toll free 1-800-426-9345 (M - F, 7AM - 8 PM CST)
Repair or Parts ? Call toll free 1-800.469-4663
See back cover for other Sears service numbers.
SAVE THIS MANUAL
Use the plastic bag and tie provided, to hang manuals nearby
the softener for future reference.
• Warranty
° Installation
° Start Up / Setting Timer
° How It Works
• Care Of
° Specifications
° Repair Parts
Sears,
Roebuck
and Co.,
3333
Beverly
Road,
I Systems Tested and Certified by NSF International
against I
=
NSF/ANSl Standard 44 for softener performance,
I
Hoffman
Estates,
IL
60179
U.S.A.
PRINTED IN U.S.A.
www.KenmoreWater.com
Part No. 7282598 (Rev. J 11/12/08)

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  • Page 1 OWNER'S MANUAL Water Softeners With Deluxe Valve MODEL NOS. IntelliSoft 350 Series IntelliSoft 350 Series Caution: Read and follow all safety rules and operating instructions before first use of this product. Questions ? Visit www.KenmoreWater.com or call toll free 1-800-426-9345 (M - F, 7AM - 8 PM CST) Repair or Parts ? Call toll free 1-800.469-4663 See back cover for other Sears service numbers.
  • Page 2 When installed, operated and maintained according to all instructions supplied with the product, if this Kenmore appliance fails due to a defect in material and workmanship within one year from the date of pur- chase, call 1-800-4-MY-HOME ®to arrange for free repair.

  • Page 3: Table Of Contents

    TABLE OF CONTENTS Grains Per Gallon Parts Per Million Pounds/Square Inch Gallons Per Minute Questions? Water Line at 1-800-426-9345 KenmoreWater.com parts, call toll-free Call The Kenmore Water Line 1-800-426-9345 6-10 11-12 17-18 22-25 26-28 29-32 33-34 35-41 42-47 Back Cover...

  • Page 4: Safety Guides

    Reading this book will also help you to get all of the benefits from your water softener. Your Kenmore Water Softener will remove hardness minerals from water. This is measured in grains per gallon (gpg). It will also remove some clear water iron*. This is measured in parts per million(ppm).

  • Page 5: Unpack And Check Shipment

    Storage Tank Questions? Valve Assembly Face Plate owner's manual Brinewell Cover Brinewell Ground Clamp Kit Brine Valve Call The Kenmore Water Line 1-800-426-9345 SMALL PARTS Installation Adaptors (2) Clips (4) Bypass Valve Drain Tubing 4_P Tube Clamp Tube Adaptor Grommet _L_5 Tube Clamp FIG.

  • Page 6: Plan Your Installation: Tools Needed, Materials Needed

    Faucets *Taste & Iron Neutralizer Clarifying Odor Filter Filter Filter Call The Kenmore Water Adjustable Slip Joint Pliers Tape Measure or Ruler CPVC OR PVC PLASTIC • Hacksaw • Adjustable Wrench • Primer and Solvent Cement approved for use on potable water-...
  • Page 7 9. Keep the softener out of direct sunlight. The sun's heat can melt plastic parts. Call The Kenmore Water Line 1-800-426-9345 (hard water) toR.O, faucet R.O.
  • Page 8 -soft bypass valve outside -soft run to a dry well. Left Valve Outlet Side Valve Inlet Call The Kenmore Water Installation outside - hard For outside hard water, trench under- ground as needed. outside - hard water in...
  • Page 9 For plumbing connection, buy 2 sweat adaptors and plumb directly to the inlet - outlet adaptors. Threads on the inlet - outlet adaptors are 1" NPT. CAUTION: DO ALL SOLDERING TORS TO INLET-OUTLET Call The Kenmore Water Line 1-800-426-9345 1" NPT sweat adaptor (2)* _/_! _,,.,...
  • Page 10 NOTE: Add these readings table on page 3. NOTE: Codes in the state of Massachusetts installation use plumbing of Massachusetts. Call The Kenmore Water Line 1-800-426-9345 to the Facts and Figure to the Facts and Figure by a licensed plumber.

  • Page 11: Install Inlet/Outlet Adapters Or Bypass Valves, Three Way Valves

    CAUTION: Be sure the clips snap firmly into place so the tubes will not pull out. See Fig. 11. Questions? Shutoff Valve Cover (Main) INSTALLING INLET AND OUTLET clips into place, ADAPTORS: Call The Kenmore Water Line 1-800-426-9345 Shutoff Valve L/Tank Pump Electrical Panel Salt Hole Cover...
  • Page 12 (use pipe dope on outside threads), or solder all sweat joints. Questions? Bypass Valve or Installation Adaptor Sensor Port BYPASS Turbine FIG. 10 Call The Kenmore Water Line 1-800-426-9345 INSTALLING HOLDING CLIPS Cross Section of Valve Black Cli Inlet or Outlet...

  • Page 13: Install Softener And Connect Pipes

    NOTE: To be certain heat will not travel down the pipe and into the bypass valve (or installation adaptors), wrap the bottom of the pipe and the bypass valve in a wet rag. Call The Kenmore Water Line 1-800-426-9345 INTO PLACE Plywo_ Shims FIG.

  • Page 14: Connect Valve And Salt Tank Drains

    Valve Drain Hose needed. Tie or Wire 1-1/2" tubing I II Tubing in Place Air Gap_ ... )/__._ --_' OO_N Call The Kenmore Water Line 1-800-426-9345 SALT TANK OVERFLOW water must run downward ]1/4 NPT Threads Barbs 1/2" Outside Diameter Copper Tube...

  • Page 15: Leak Test

    Close bypass valve. Open inlet & outlet valves. the first The dis- FOR BYPASS Open bypass valve. Close inlet & outlet valves. Call The Kenmore Water Line 1-800-426-9345 HOUSE MAIN WATER SHUTOFF VALVES Water ¢--f:_:h _ Pressure Tank Meter Shutoff Valve "fl"-...

  • Page 16: Electrical Requirements

    PLUG IN THE TRANSFORMER Plug the transformer into the electrical outlet. Questions? COLD WATER PIPE GROUNDING WATER METER JUMPER CONNECTING Transformer Call The Kenmore Water Line 1-800-426-9345 Valve Inlet Ground Clamp (2% Screw with lock j washer and nut FROM Valve Outlet FIG.

  • Page 17: Install Covers And Restart Water Heater

    1 using the DOWN button, or the highest hard- ness setting using the UP button. Questions? Display Section. Call The Kenmore Water Line 1-800-426-9345 Salt Hole Cover Cover (Main) UP Button...
  • Page 18 4. Press the SELECT button once again, to com- plete initial programming, and the current time of day shows in the display. Call The Kenmore Water Line 1-800-426-9345 | |,_-- |'TPM q, _-10 PRESENTTIME...

  • Page 19: Sanitize The Water Softener

    This normally occurs the first time water runs through the resin bed. The discolored water is not harmful, and the discoloration will not last more than a few minutes. Questions? About 3 gallons Call The Kenmore Water Line 1-800-426-9345 Salt Hole i r,newe,,Cov (Remove and add about...

  • Page 20: Add Salt To Storage Tank

    25 gpg 32 gpg Persons who are concerned about their drinking water 38 gpg should consider a Kenmore Drinking Water System that 44 gpg will remove or reduce in excess of 90% of the sodium 50 gpg and other drinking water contaminants.

  • Page 21: Install Checklist

    CHECK LIST OF STEP-BY-STEP INSTALL Review the following list to ensure you have completed all the installation procedures. Check the incoming water. Has incoming water been tested? 2. Remove cardboard packaging from salt tank. 3. Is the incoming water going to the valve inlet? 4.

  • Page 22: Faceplate Timer Features

    Without salt, you will soon have hard water. After filling, reset the Salt Monitor System. Note: You will have a loss in softening capacity and may get partly hard water If less than 10 inches (salt monitor Call The Kenmore Water Line 1-800-426-9345 ... _,_Ivq NI-VM ,L.I.U. RECHARGE...
  • Page 23 State of California, this setting MUST be California Efficiency Requirement Your Kenmore Water Softener has a "High Efficiency" feature with an "ON" or "OFF" setting. This softener setting is shipped in the "OFF" position, which utilizes the maximum rated capacity while most often achiev- ing maximum salt efficiencies.
  • Page 24 OFF. If this feature is desired, turn it on by pressing the UP button. IntelliSoft is a new Kenmore exclusive technology built into your system's electronic control. ensures that your softening system provides you with the most accurate salt dose to fit your water use needs, providing you with industry leading water and salt savings.
  • Page 25 An error code could appear in the face plate display if a problem occurs in the softener electronics. Turn to the Troubleshooting section to resolve the problem and/or call the Kenmore Water Line number listed below. KENMORE'S ULTRA CLEANSING The ultra cleansing feature keeps larger particles of sedi- ment from entering the home's plumbing system.

  • Page 26: How Your Water Softener Works

    Questions? THE SOFTENER Salt Storage Tank\ (Salt not shown)_i Brine Valve _ additional occur before the fill Salt Storage Tank Call The Kenmore Water WATER FLOW THROUGH IN SERVICE Soft Water Hard Water _'_ Resin Tank WATER FLOW THROUGH...
  • Page 27 The bed lifts and expands for good cleaning. See Fig. Questions? WATER Call The Kenmore Water Line 1-800-426-9345 WATER FLOW THROUGH THE SOFTENER...
  • Page 28 * Note: If the CLEAN feature is set to ON, a cleaning backwash (CLEAN and Bkwsh or Rinse flashes in the display, along with the minutes of the clean cycle remaining), precedes the recharge. Call The Kenmore Water Line 1-800-426-9345 WATER FLOW THROUGH...

  • Page 29: Care Of Your Water Softener

    If the wrong kind of salt made the bridge, take it out. Then fill the tank with nugget or pellet salt only. Questions? Push tool into salt bridge to break Pencil Mark Broom Handle Call The Kenmore Water Line 1-800-426-9345 SALT BRIDGE 1 _' - 2" Salt Salt Bridge Water Level space FIG.
  • Page 30 Nozzle & Venturi *Install with numbered side up concave side down. Be sure the largest flow plug is located in the nozzle & venturi housing. Call The Kenmore Water Line 1-800-426-9345 CLEANING NOZZLE & VENTURI O-Ring Seal "''"_...
  • Page 31 Plug the inlet and outlet with rags to keep dirt, bugs, etc. out. Questions? FROM DRAIN ALL WATER Floor Drain Call The Kenmore Water Line 1-800-426-9345 FROM SOFTENER FIG. 48 Wood Block...
  • Page 32 Questions? code, press either the UP or DOWN button. CAUSE unplugged at the watt outlet, or Call The Kenmore Water Line 1-800-426-9345 CORRECTION Add salt, see page 20, or break the salt bridge, see page 29. Press REGENERATION and hold to start a regeneration, see page 22.

  • Page 33: Specifications

    = gallons per minute gpg = grains per gallon psi = pounds per square inch ppm = parts per million by WQA test data. State of Wisconsin requires additional treatment if water supply contains Call The Kenmore Water Line 1-800-426-9345 BYPASS VALVES...
  • Page 34 Flow Rate (GPM) the maximum service Continuous operation at flow rates greater performance. performance stated salt dosage. Standard Call The Kenmore Water flow rate used for determining the soften- than the service flow rate MODEL 38356 MODEL 39356 high capacity high capacity 0.92...

  • Page 35: Service Tech Information

    If you do not find the problem after making initial checks, do the MANUAL DIAGNOSTICS, ERATION CHECK. grounded fastened secure- Call The Kenmore Water Line 1-800-426-9345 valve motor Position Switch two times to display the INITIATED ELECTRONIC and the MANUAL ADVANCE REGEN- FIG.
  • Page 36 / position switch inoperable / motor inoperable Valve Position Indicator DIAGNOSTICS (below) ERROR CODE DIAGNOSTICS: Position Switch Call The Kenmore Water Line 1-800-426-9345 I_.I- I- LESS LIKELY Turbine Count (Water Flowing) I ---' u uu Position Switch...
  • Page 37 NOTE: The valve motor may automatically through several valve positions while searching for service. If an error code occurs, unplug the trans- former, then plug in again. Call The Kenmore Water Line 1-800-426-9345 _1 ® FIG. 55 button, advance through the...
  • Page 38 9. To return the softener to service, press REGENERA- TION once more. Call The Kenmore Water Line 1-800-426-9345 Brine Valve Float Setting Float Stop Float 10"...
  • Page 39 Be sure to orient switch as shown, with lever toward the cam. Questions? power. Switch -,,,,_ Wave Washer_ Wear-Strip Sea, N See Nozzle Assembly Service Call The Kenmore Water Line 1-800-426-9345 _Motor O_o_\ _ge'-'--'M°t°rPlate Cam & Gear O-Ring Seals__'_ O-Ring Rotor & Disc )_--_ Rotor Seal Drain Seal Nozzle &...
  • Page 40 (soft) To Valve Outlet (Soft Water) BRINING Venturi CYCLES Brine from Salt Storage Tank WaterTo Valve Outlet Call The Kenmore Water SERVICE CYCLE From Valve Inlet (Hard Water) Top Distributor Resin Tank Position Switch FILL CYCLE valve cam rotor &...
  • Page 41 The valve remains positioned in service until the electronic timer initiates the next regeneration. Questions? VALVE Bypass Hard Water To Valve Outlet Soft Water To Valve Outlet Call The Kenmore Water Line 1-800-426-9345 BACKWASH CYCLE Plug Position Switch FIG. 62...

  • Page 42: Exploded Views And Parts Lists

    Rating Decal Location Questions? Call The Kenmore Water Line 1-800-426-9345...
  • Page 43 Parts Bag (includes parts marked with a • pages 43, 45 & 47). Order manuals separately if needed. • 7282598 Owner's Manual • Not illustrated. O Aligns with top of brinewell. • Included in parts bag. Questions? Call The Kenmore and 625.393560 COMPLETE Water Line 1-800-426-9345...
  • Page 44 19_¢_;_ INLET-OUTLET GROUNDING CLAMPS ... !t-" Questions? Call The Kenmore Water Line 1-800-426-9345...
  • Page 45 O-Ring, 15/16" x 9/16" 7221746 Brine Tube 7113016 Tubing Assembly (includes Key Nos. 14, 15 & 16) 7171349 Cone Screen 7248706 Grounding Kit • • Included in parts bag, see page 43. Questions? Call The Kenmore and 625.393560 Water Line 1-800-426-9345...
  • Page 46 Wear-Strip Seal Cross-Section View \... Questions? Call The Kenmore Water Line 1-800-426-9345...
  • Page 47 O-Ring, 13/16" x 1" (4 req.) 7129855 Stem 7170288 O-Ring, 15/16" x 1-3/16" (2 req.) • 7278434 Bypass Valve (Complete) • Questions? Call The Kenmore Part Number Part Description 7095030 Cone Screen 1148800 Flow Plug, .3 gpm 7114533 Nozzle & Venturi Gasket Kit...
  • Page 48 For expert troubleshooting For repair of carry-in items like vacuums, and electronics, call anytime for the location of your nearest Sears Parts & Repair Service 1-800-488-1222 www.sears.com To purchase a protection agreement 1-800-827-6655 (U.S.A.) Para pedir servicio de reparacidn a domicilio, y para ordenar 1-888-SU-HOGAR (1-888-784-6427)

This manual is also suitable for:

625.39356Intellisoft 350 series 625.383560Intellisoft 350 series 625.393560

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