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MK3100 MicroKiosk for Windows Embedded Compact 7 Product Reference Guide
Troubleshooting
When configuring the MK3100, save and reboot the MK3100 to apply the changes.
MK3100 does not turn on on page C-3
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MK3100 appears to lock up upon bootup on page C-3
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MK3100 does not respond to polls from the host computer on page C-3
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MK3100 does not send data to host computer on page C-3
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MK3100 does not recognize configuration bar codes on page C-3
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Reg file values are not copied into the Registry at boot time on page C-3
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The screen does not respond to pen input on page C-3
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Need to determine a device MAC address on page C-3
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The wireless MK3100 does not retain its WEP Key encryption after a reboot on page C-4
The Mobile Companion icon does not appear in the task tray on page C-4
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When downloading files to the MK3100 from a .zip file using ActiveSync, a message displays indicating
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there is not enough free disk space to copy the application on page C-4
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When downloading a large file over Ethernet, IE issues an insufficient memory message on page C-4
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When upgrading using a microSD card, the MK3100 cannot find files on the card on page C-4
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Flash file system is corrupt on page C-4
Copying large amount of files from PC card to the application folder fails with error "Access is denied" on
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page C-4