About this Guide
Getting help
If you still have a question after reading this guide, contact an HP authorized
service provider or access our web site: http://www.hp.com.
HP technical support
Telephone numbers for worldwide technical support are listed on the following
HP web site: http://www.hp.com/support/.
Note:
Be sure to have the following information available before calling:
HP storage web site
The HP web site has the latest information on this product. Access storage at:
http://www.hp.com/country/us/eng/prodserv/storage.html. From this web site,
select the appropriate product or solution. You can also visit
http://www.hp.com/go/udo.
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For continuous quality improvement, calls may be recorded or monitored.
Technical support registration or contract number (if applicable)
Product serial numbers
Product model names and numbers
Applicable error messages
Operating system type and revision level
Detailed, specific questions
HP StorageWorks Library & Tape Tools support ticket (if applicable)
HP StorageWorks 1000ux/1900ux/2300ux Optical Jukebox Setup Guide