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Dell P2715Q/P2415Q
User's Guide
Model: P2715Q/P2415Q
Regulatory model: P2715Qt/P2415Qb

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Table of Contents
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Summary of Contents for Dell P2415Q

  • Page 1 Dell P2715Q/P2415Q User’s Guide Model: P2715Q/P2415Q Regulatory model: P2715Qt/P2415Qb...
  • Page 2 Copyright © 2014 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.
  • Page 3: Table Of Contents

    Contents About Your Monitor ........5 Package Contents .
  • Page 4 FCC Notices (U.S. only) and Other Regulatory Information ..49 Contacting Dell ........49 Setting Up Your Monitor .
  • Page 5: About Your Monitor

    Package Contents Your monitor ships with the components shown below. Make sure that you have received all the components and contact Dell if something is missing. NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain countries.
  • Page 6: Product Features

    • Safety and Regulatory Information • Factory Calibration Report Product Features The Dell P2715Q/P2415Q flat panel monitor has an active matrix, thin-film transistor (TFT), liquid crystal display (LCD), and light emitting diode (LED) backlight. The monitor features include: • P2715Q: 68.47 cm (27-inch) viewable area display (measured diagonally).
  • Page 7: Identifying Parts And Controls

    Identifying Parts and Controls Front view Label Description Function buttons (For more information, see Operating the Monitor) Power on/off button (with LED indicator) About Your Monitor...
  • Page 8: Back View

    Dell for technical support. Barcode, serial number label Refer to this label if you need to contact Dell for technical support. NOTE: P2415Q have service tag printing for EMEA only. Dell soundbar mounting slots Attaches the optional Dell soundbar. Cable-management slot Use to organize cables by placing them through the slot.
  • Page 9: Bottom View

    Bottom View Label Description Stand lock Lock the stand to the monitor using a M3 x 6 mm screw (screw not included). AC power connector To connect the monitor power cable. HDMI (MHL) port Connect your computer with HDMI cable or MHL devices with MHL cable (optional).
  • Page 10: Monitor Specifications

    99% sRGB 99% sRGB * P2715Q: Color gamut (typical) is based on CIE1976 (103.961%) and CIE1931 (77.6%) test standards. P2415Q: Color gamut (typical) is based on CIE1976 (102.28%) and CIE1931 (82.09%) test standards. Resolution Specifications Horizontal scan range 31 kHz to 140 kHz (automatic)
  • Page 11: Preset Display Modes

    Preset Display Modes Horizontal Sync Polarity Vertical Pixel Clock Display Mode Frequency (Horizontal/ Frequency (Hz) (MHz) (kHz) Vertical) VESA, 720 x 400 31.5 70.0 28.3 VESA, 640 x 480 31.5 60.0 25.2 VESA, 640 x 480 37.5 75.0 31.5 VESA, 800 x 600 37.9 60.0 40.0...
  • Page 12: Electrical Specifications

    100-240 VAC / 50 or 60 Hz ± 3 Hz / 1.8 A (maximum) current Inrush current 120 V: 30 A (Max.) 240 V: 60 A (Max.) Physical Characteristics Model P2715Q P2415Q Connector type • DP connector (include DP • DP connector (include DP in and DP out) in and DP out) • mDP • mDP • HDMI (MHL)
  • Page 13: Environmental Characteristics

    2.06 kg (4.54 lb) Front frame gloss 5% (maximum) 5% (maximum) Environmental Characteristics Model P2715Q P2415Q Temperature: Operating 0°C to 35°C (32°F to 95°F) 0°C to 35°C (32°F to 95°F) Non-operating –20°C to 60°C (–4°F to 140°F) –20°C to 60°C (–4°F to 140°F)
  • Page 14: Power Management Modes

    95 W (maximum)** operation 50 W (typical) Active-off Inactive Inactive Off White Less than 0.5 W mode (blinking slowly) Switch off Less than 0.5 W P2415Q VESA Horizontal Vertical Video Power Indicator Power Consumption Modes Sync Sync Normal Active Active...
  • Page 15: Pin Assignments

    Pin Assignments DP connector (in) Pin number 20-pin side of the connected signal cable ML3(n) ML3(p) ML2(n) ML2(p) ML1(u) ML1(p) ML0(n) ML0(p) CONFIG1 CONFIG2 AUX CH (p) AUX CH (n) Hot Plug Detect Return DP_PWR About Your Monitor...
  • Page 16 DP connector (out) Pin number 20-pin side of the connected signal cable ML0(p) ML0(n) ML1(p) ML1(n) ML2(p) ML2(n) ML3(p) ML3(n) CONFIG1 CONFIG1 AUX CH(p) AUX CH(n) Hot Plug Detect Return DP_PWR About Your Monitor...
  • Page 17 mDP connector Pin number 20-pin side of the connected signal cable Hot Plug Detect ML3 (n) ML3 (n) ML2 (n) ML0 (p) ML2 (p) ML0 (p) ML1 (n) AUX (p) ML1 (p) AUX (n) +3.3 V DP_PWR About Your Monitor...
  • Page 18 HDMI connector Pin number 19-pin side of the connected signal cable TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2- TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1- TMDS DATA 0+ TMDS DATA 0 SHIELD TMDS DATA 0- TMDS CLOCK+ TMDS CLOCK SHIELD TMDS CLOCK-...
  • Page 19 MHL connector Pin number 19-pin side of the connected signal cable CD_SENSE TMDS_GND MHL+ MHL_Shield MHL- TMDS_GND CD_PULLUP VBUS_CBUS_GND VBUS CBUS 2Shell Shield About Your Monitor...
  • Page 20: Power Consumption

    Universal Serial Bus (USB) This section gives you information about the USB ports available on your monitor. Your computer has the following USB ports: • One USB 3.0 upstream port • Four USB 3.0 downstream ports NOTE: The monitor’s USB ports work only when the monitor is on or in the power save mode.
  • Page 21: Plug-And-Play

    During the LCD monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on LCD Monitor Pixel Policy, see Dell support site at: http://www.dell.com/support/monitors. About Your Monitor...
  • Page 22: Setting Up The Monitor

    Setting Up the Monitor Attaching the Stand NOTE: The stand is detached from monitor when it is shipped from the factory. NOTE: The procedure below is applicable for the default stand. If you purchased any other stand, see the documentation shipped with the stand to set it up. CAUTION: Place monitor of a flat, clean, and soft surface to avoid scratching the display panel.
  • Page 23 Connecting the DP (or mDP) cable Connecting the HDMI cable(Optional) Connecting the USB cable Setting Up the Monitor...
  • Page 24: Using Mobile-High Definition Link

    Connecting the Monitor for DP Multi-Stream Transport (MST) function Secondary Monitor Primary Monitor NOTE: Supports the DP MST feature. To make use of this feature, your PC Graphics Card must be certified to DP1.2 with MST option. Using the Mobile-High Definition Link (MHL) NOTE: This monitor is MHL ready.
  • Page 25: Organizing Your Cables

    3 Turn on the monitor and the MHL source device. Select input source on monitor to HDMI (MHL) by using OSD menu (see Using the On-Screen Display (OSD) Menu for details). If the monitor does not display an image, see Mobile High-Definition Link (MHL) Specific Problems.
  • Page 26: Attaching The Cable Cover

    Attaching the Cable Cover NOTE: The cable cover is detached when the monitor is shipped from the factory. Insert the two tabs on the bottom part of the cable cover in the slots on the back of the monitor. Press the cable cover till it snaps into place. Removing the Monitor Stand CAUTION: To prevent scratches on the LCD screen while removing the stand, make sure that the monitor is placed on a soft, clean surface.
  • Page 27: Removing The Cable Cover

    Mount the monitor on the wall by following the instructions that comes with the wall mounting kit. NOTE: For use only with UL-listed wall mount bracket with minimum weight/load bearing capacity of 10.66 kg (P2715Q)/8.68 Kg (P2415Q). Setting Up the Monitor...
  • Page 28: Operating The Monitor

    Operating the Monitor Turning on the Monitor Press the button to turn on the monitor. Using the Front Panel Controls Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls, an OSD shows the numeric values of the characteristics as they change.
  • Page 29 The following table describes the front panel buttons: Front-Panel Button Description Use this button to choose from a list of preset color modes. Shortcut key: Preset Modes Use this button to choose from a list of Input Source. Shortcut key: Input Source Use this menu button to launch the on-screen display (OSD) and select the OSD menu.
  • Page 30: Using The On-Screen Display (Osd) Menu

    Using the On-Screen Display (OSD) Menu Accessing the Menu System NOTE: Any changes you make using the OSD menu are automatically saved if you move to another OSD menu, exit the OSD menu, or wait for the OSD menu to disappear. 1 Press the button to launch the OSD menu and display the main menu.
  • Page 31 Icon Menu and Description Submenus Brightness/ Use this menu to activate Brightness/Contrast adjustment. Contrast Brightness Brightness adjusts the luminance of the backlight (minimum 0; maximum 100). Press the button to increase brightness. Press the button to decrease brightness. NOTE: Manual adjustment of Brightness is disabled when Dynamic Contrast is switched on.
  • Page 32 Icon Menu and Description Submenus HDMI (MHL) Select the HDMI (MHL) input when you are using the HDMI connector. to select the HDMI (MHL) input source. Color Use the Color menu to adjust the color setting mode. Input Color Allows you to set the video input mode to: Format RGB: Select this option if your monitor is connected to a computer (or DVD player) using the HDMI, mDP-DP cable or...
  • Page 33 Icon Menu and Description Submenus Preset Mode When you select Preset Modes, you can choose Standard, Multimedia, Movie, Game, Paper, Warm, Cool, or Custom Color from the list. • Standard: Default color settings. This is the default preset mode. • Multimedia: Ideal for multimedia applications. • Movie: Ideal for movies.
  • Page 34 Icon Menu and Description Submenus Aspect Ratio Adjust the image ratio to Wide 16:9, 4:3, or 1:1. Sharpness Makes the image look sharper or softer. to adjust the sharpness from ‘0’ to ‘100’. Dynamic Allows you to increase the level of contrast to provide sharper Contrast and more detailed image quality.
  • Page 35 Icon Menu and Description Submenus System Monitor status Standby Monitor with upstream (Disabled) (Disabled) (Disabled) connected Monitor without Off/On* upstream (depends connected on OSD selections) Reset Energy Select this option to restore default Energy settings. Settings Menu Select this option to adjust the settings of the OSD, such as, the languages of the OSD, the amount of time the menu remains on screen, and so on.
  • Page 36 Icon Menu and Description Submenus Lock Controls user access to adjustments. When Lock is selected, no user adjustments are allowed. All buttons are locked. NOTE: Lock function – Either soft lock (through OSD menu) or hard lock (Press and hold the button above power button for 10 sec) Unlock function –...
  • Page 37 Icon Menu and Description Submenus Other Select this option to adjust the OSD settings, such as the DDC/CI, LCD conditioning, and so on. DDC/CI DDC/CI (Display Data Channel/Command Interface) allows you to adjust the monitor settings using software on your computer. Select Disable to turn off this feature.
  • Page 38: Osd Warning Messages

    Icon Menu and Description Submenus Reset Other Restores other settings, such as DDC/CI, to factory defaults. Settings Factory Reset Restores all OSD settings to the factory defaults. NOTE: This monitor has a built-in feature to automatically calibrate the brightness to compensate for LED aging. OSD Warning Messages When the Dynamic Contrast feature is enabled (in these preset modes: Game or Movie), manual brightness adjustment is disabled.
  • Page 39 This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor Specifications for the Horizontal and Vertical frequency ranges addressable by this monitor. Recommended mode is 3840 x 2160. You will see the following message before the DDC/CI function is disabled: When the monitor enters the Power Save mode, the following message appears: Activate the computer and wake up the monitor to gain access to the OSD.
  • Page 40 If either DP, mDP or HDMI (MHL) input is selected and the corresponding cable is not connected, a floating dialog box as shown below appears. Troubleshooting for more information. Operating the Monitor...
  • Page 41: Using The Tilt, Swivel, And Vertical Extension

    NOTE: The stand is detached when the monitor is shipped from the factory. Vertical Extension The stand extends vertically up to 115 mm (P2715Q) / 130 mm (P2415Q). The figure below illustrates how to extend the stand vertically. Operating the Monitor...
  • Page 42: Adjusting The Rotation Display Settings Of Your System

    After you have rotated your monitor, you need to complete the procedure below to adjust the Rotation Display Settings of your System. NOTE: If you are using the monitor with a non-Dell computer, you need to go the graphics driver website or your computer manufacturer website for information on rotating the ’contents’...
  • Page 43: Troubleshooting

    Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. Self-Test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: Turn off both your computer and the monitor.
  • Page 44: Built-In Diagnostics

    This box also appears during normal system operation, if the video cable becomes disconnected or damaged. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor. If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly.
  • Page 45: Common Problems

    Input Source menu. Missing Pixels LCD screen has • Cycle power on-off. spots • Pixel that is permanently off is a natural defect that canoccur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http:// www.dell.com/support/monitors. Stuck-on Pixels LCD screen has • Cycle power On-Off. bright spots • Pixel that is permanently off is a natural defect that canoccur in LCD technology.
  • Page 46 Common What You Possible Solutions Symptoms Experience Intermittent Monitor • Ensure that the video cable connecting the Problems malfunctions on monitor to the computer is connected properly & off and is secure. • Reset the monitor to factory settings. • Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode.
  • Page 47: Product Specific Problems

    Product Specific Problems Specific What You Possible Solutions Symptoms Experience Screen image is Image is • Check the Aspect Ratio setting in the Display too small centered on menu OSD. screen, but does • Reset the monitor to factory settings. not fill entire viewing area Cannot adjust OSD does not...
  • Page 48: Mobile High-Definition Link (Mhl) Specific Problems

    Specific What You Possible Solutions Symptoms Experience 2 Use the button to highlight “DP” or “mDP” 3 Press and hold the key for approximately 8 sec. 4 The DP configuration message will appear: 5 Using the button to set to monitor to Secondary or to exit without making changes.
  • Page 49: Appendix

    Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.
  • Page 50: Setting Up Your Monitor

    2 After installing the drivers for your graphics adapter, attempt to set the resolution to 3840 x 2160 again. NOTE: If you are unable to set the resolution to 3840 x 2160, please contact Dell to inquire about a graphics adapter that supports these resolutions.
  • Page 51: Maintenance Guidelines

    Maintenance Guidelines Cleaning Your Monitor WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet. CAUTION: Read and follow the Safety Instructions before cleaning the monitor. For best practices, follow these instructions in the list below while unpacking, cleaning, or handling your monitor: • To clean your anti-static screen, lightly dampen a soft, clean cloth with water.

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P2715q

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