Motorola MC67 Integrator Manual
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Motorola MC67 Integrator Manual

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MC67
MOBILE COMPUTER
INTEGRATOR GUIDE

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Summary of Contents for Motorola MC67

  • Page 1 MC67 MOBILE COMPUTER INTEGRATOR GUIDE...
  • Page 3 MC67 MOBILE COMPUTER INTEGRATOR GUIDE 72E-161698-01 Rev. A November 2012...
  • Page 4 Motorola. No right to copy a licensed program in whole or in part is granted, except as permitted under copyright law. The user shall not modify, merge, or incorporate any form or portion of a licensed program with other program material, create a derivative work from a licensed program, or use a licensed program in a network without written permission from Motorola.

  • Page 5: Revision History

    Revision History Changes to the original guide are listed below: Change Date Description -01 Rev A 11/30/12 Initial release.
  • Page 6 MC67 Integrator Guide...

  • Page 7: Table Of Contents

    Charging the Battery ........................ 1-5 Charging the Main Battery ....................1-5 Charging Spare Batteries ....................1-6 Charging Temperature ....................... 1-6 Powering On the MC67 ......................1-6 Calibrating the Screen ......................1-6 Replacing the Battery ........................1-7 Resetting the MC67 ........................1-7 Performing a Clean Boot ........................
  • Page 8 Chapter 2: Accessories Introduction ............................ 2-1 Single Slot USB Cradle ........................2-3 Setup ............................2-3 Charging the MC67 Battery ..................... 2-3 Charging the Spare Battery ..................... 2-4 Battery Charging Indicators ..................... 2-4 Charging Temperature ....................... 2-5 Single Slot Ethernet/Modem/USB Cradle ..................2-6 Required Software ........................
  • Page 9 Windows Mobile Device Center ....................3-3 Synchronization ........................3-3 Chapter 4: WAN Configuration Introduction ............................ 4-1 MC67 Service Verification ......................4-1 Ensuring Network Coverage ....................4-1 Manually Configuring a Data Connection ................4-2 Establishing a Data Connection ....................4-4 Ending a Data Connection ....................... 4-5 MC67 Settings ..........................
  • Page 10 Application Folder ........................5-9 Enterprise Mobility Developer Kits ....................5-9 Chapter 6: Maintenance & Troubleshooting Introduction ............................ 6-1 Maintaining the MC67 ........................6-1 Removing the Screen Protector ..................... 6-2 Battery Safety Guidelines ......................6-2 Cleaning ............................6-3 Materials Required ........................6-3 Cleaning the MC67 ........................
  • Page 11 Decode Zones .......................... A-6 SE4500-SR ........................A-6 SE4500-DL ......................... A-8 SE4500-HD ........................A-10 MC67 External Connector Pin-Outs ..................A-12 MC67 Accessory Specifications ..................... A-13 Single Slot USB Cradle ......................A-13 Four Slot Battery Charger ......................A-13 Four Slot Charge Only Cradle ....................A-14 Four Slot Ethernet Cradle ......................
  • Page 12 MC67 Integrator Guide...

  • Page 13: About This Guide

    NOTE Screens and windows pictured in this guide are samples and can differ from actual screens. Documentation Set The documentation for the MC67 is divided into guides that provide information for specific user needs. MC67 Quick Start Guide - describes how to get the MC67 up and running.

  • Page 14: Software Versions

    MC67 configurations and accessories, charging the • Chapter 1, Getting Started battery, and resetting the device. describes the accessories available for the MC67 and how to set up power • Chapter 2, Accessories connections and battery charging capabilities, where applicable.

  • Page 15: Notational Conventions

    Wireless Fusion Enterprise Mobility Suite User Guide for Version X2.00, p/n 72E-164268-xx. • Enterprise Mobility Developer Kits (EMDKs), available at: http://supportcentral.motorola.com. • Latest ActiveSync and Windows Mobile Device Center software, available at: http://www.microsoft.com. • For the latest version of this guide and all guides, go to: http://supportcentral.motorola.com.

  • Page 16: Service Information

    • Manufacturing label Motorola responds to calls by e-mail, telephone or fax within the time limits set forth in support agreements. If your problem cannot be solved by Motorola Solutions Global Customer Support, you may need to return your equipment for servicing and will be given specific directions. Motorola Solutions is not responsible for any damages incurred during shipment if the approved shipping container is not used.

  • Page 17: Introduction

    CHAPTER 1 GETTING STARTED Introduction This chapter lists the parts and accessories for the MC67 and explains how to set up the MC67 for the first time. Unpacking Carefully remove all protective material from the MC67 and save the shipping container for later storage and shipping.

  • Page 18: Installing A Microsd Card

    1 - 2 MC67 Integrator Guide Getting Started To start using the MC67 for the first time: Install a microSD card (optional) Install the SIM card Install the battery. Charge the MC67. Installing a microSD Card The microSD card slot provides secondary non-volatile storage. The slot is located under the battery pack.

  • Page 19: Installing The Sim Card

    Close SIM card holder door and slide down until it locks into place. Close rubber access door. Installing the SIM Card The MC67 does not support copying multiple contacts to some SIM cards. If an error message appears, NOTE for more information.

  • Page 20: Installing The Battery

    Installing the Battery To install the battery. Insert the battery, bottom first, into the battery compartment in the back of the MC67. Press the battery down into the battery compartment until the battery release latch snaps (2-clicks) into place. The MC67 turns on if the battery is properly charged.

  • Page 21: Charging The Battery

    Battery Safety Guidelines on page 6-2. Charging the Main Battery Before using the MC67 for the first time, charge the main battery until the amber Charging/Battery Status light emitting diode (LED) remains lit (see for charge status indications). To charge the MC67, Table 1-1 on page 1-6 use a cable or a cradle with the appropriate power supply.

  • Page 22: Charging Spare Batteries

    NOTE If during installation of the battery, the battery has significant charge the MC67 turns on. Press the Power button to turn on the MC67. The splash screen displays for about a minute as the MC67 initializes its flash file system, then the calibration window appears.

  • Page 23: Replacing The Battery

    Resetting the MC67 There are three reset functions; warm boot cold boot and clean boot. A warm boot restarts the MC67 by closing all running programs. A cold boot also restarts the MC67, and also initializes some drivers. Data saved...

  • Page 24: Performing A Warm Boot

    1 - 8 MC67 Integrator Guide If the MC67 is not functioning properly, perform a warm boot first. If the MC67 still does not respond, perform a cold boot. Performing a Warm Boot Hold down the red Power button for approximately five seconds. As soon as the MC67 starts to boot release the Power button.
  • Page 25 Table 1-2 Condition for Wake-up Power Button Automatic Time-out MC67 is connected to a USB cable. MC67 is connected toto a USB Host Device A key is pressed. The screen is touched. Right Trigger is pressed. Left Trigger is pressed.
  • Page 26 1 - 10 MC67 Integrator Guide...

  • Page 27: Chapter 2 Accessories

    CHAPTER 2 ACCESSORIES Introduction This chapter provides set up information for the MC67 various accessories listed in Table 2-1. MC67 Accessories Table 2-1 Accessory Part Number Description Cradles Single Slot USB Cradle CRD5500-1000UR Charges the MC67 main battery and a spare battery.
  • Page 28 Provides power to the MC67 and USB communication with a host computer. Charge Only Cable 25-112560-02R Connects to a power supply to provide power to the MC67. Auto Charge Cable VCA5500-01R Charges the MC67 using a vehicle’s cigarette lighter. DC Cable...

  • Page 29: Single Slot Usb Cradle

    Accessories 2 - 3 Single Slot USB Cradle This section describes how to set up and use a Single Slot USB cradle with the MC67. For USB communication setup procedures see Chapter 3, Synchronization. The Single Slot USB cradle: Provides 5.4 VDC power for operating the MC67.

  • Page 30: Charging The Spare Battery

    Charge Status LED MC67 Battery Charging Figure 2-2 Charging the Spare Battery Spare Battery Spare Battery Charging LED Spare Battery Charging Figure 2-3 Battery Charging Indicators The Single Slot USB cradle charges the MC67’s main battery and a spare battery simultaneously.

  • Page 31: Charging Temperature

    Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). Charging is intelligently controlled by the MC67. To accomplish this, for small periods of time, the MC67 or accessory alternately enables and disables battery charging to keep the battery at acceptable temperatures. The MC67 or accessory indicates when charging is disabled due to abnormal temperatures via its LED.

  • Page 32: Single Slot Ethernet/Modem/Usb Cradle

    2 - 6 MC67 Integrator Guide Single Slot Ethernet/Modem/USB Cradle This section describes how to set up and use a Single Slot Ethernet/Modem/USB cradle with the MC67. For USB communication setup procedures see Chapter 3, Synchronization. The Single Slot Ethernet/Modem/USB cradle: Provides 5.4 VDC power for operating the MC67.

  • Page 33: Indicators

    Ethernet/Modem LED Speed LED Link LED Charging LED Cradle Indicators Figure 2-6 MC67 Software Setup Ethernet Setup > Settings > Connections tab > Wi-Fi icon. Select Work from the drop-down menu. Select USB/Ethernet Series Adapter from the list box. Tap Ok.

  • Page 34: Modem Setup

    2 - 8 MC67 Integrator Guide Tap the Tasks tab. Select Edit my proxy server. Enable both checkboxes. Tap Advanced... button. Tap HTTP type. In the Server text box, enter the proxy server name. In the Port text box, enter the port number.

  • Page 35: Four Slot Ethernet Cradle

    Accessories 2 - 9 Four Slot Ethernet Cradle This section describes how to set up and use a Four Slot Ethernet cradle with the MC67. The Four Slot Ethernet cradle: Provides 5.4 VDC power for operating the MC67. • Connects the MC67 (up to four) to an Ethernet network.
  • Page 36 2 - 10 MC67 Integrator Guide Ethernet 1Port Power Port Ethernet Switch, Router, or Hub Connection CRD5500-400ER Four Slot Ethernet Cradle Connection Figure 2-8 Daisychaining Ethernet Cradles Daisychain up to four Ethernet cradles to connect several cradles to an Ethernet network. Use either a straight or crossover cable.

  • Page 37: Daisychaining Ethernet Cradles

    Accessories 2 - 11 LED Indicators (CRD5500-4000ER) There are two LEDs on the front of the cradle and two on the Ethernet 2 port. The green Speed LED lights to indicate that the transfer rate is 100 Mbps. When the LED is not lit the transfer rate is 10 Mbps. The yellow Link LED blinks to indicate activity, or stays lit to indicate that a link is established.

  • Page 38: Led Indicators (Crd5501-4001Er)

    10 Mbps Ethernet Cradle Drivers The MC67 includes Ethernet cradle drivers that initiate automatically when you place the MC67 in a properly connected Four Slot Ethernet cradle. After inserting the MC67, configure the Ethernet connection: > Settings > Connections tab >WiFi icon. The Configure Network Adapters window appears.
  • Page 39 Accessories 2 - 13 Configure Network Adapters Window Figure 2-12 In the My network card connects to: drop-down list, select the appropriate connection. In the Tap an adapter to modify settings: list, select USB/Ethernet Series Adapter. IP Address Tab Figure 2-13 In the IP address window, select the appropriate radio button: •...

  • Page 40: Charging

    Tap ok to exit. Charging Insert the MC67 into a slot to begin charging. The MC67’s charge LED shows the status of the battery charging in the MC67. See for charging status indications. The 3600 mAh battery fully charges in Table 1-1 on page 1-6 approximately six hours.

  • Page 41: Four Slot Charge Only Cradle

    Accessories 2 - 15 Four Slot Charge Only Cradle This section describes how to set up and use a Four Slot Charge Only cradle with the MC67. The Four Slot Charge Only cradle: Provides 5.4 VDC power for operating the MC67.

  • Page 42: Wall Mount Bracket

    2 - 16 MC67 Integrator Guide Wall Mount Bracket Use the optional Wall Mount Bracket to mount a four slot cradle to a wall. To attach the Wall Mount Bracket: Use the Wall Mount Bracket as a template and mark the locations of the four mounting screws.
  • Page 43 Accessories 2 - 17 Swing the four slot cradle down onto the mounting bracket and align the mounting screws so that they fit into the screw slots. Wall Mount Bracket Screw Slots Power Supply Well Wall Mount Bracket Figure 2-19 Tighten the mounting screws to secure the four slot cradle to the bracket.

  • Page 44: Vcd5500 Vehicle Cradle

    ROAD SAFETY - Do not use the MC67 while driving. Park the vehicle first. Always ensure the CAUTION MC67 is fully inserted into the cradle. Do not place it on the seat or where it can break loose in a collision or sudden stop. Lack of proper insertion may result in property damage or personal injury.

  • Page 45: Power Connection

    Select a mounting location for the cradle. It should be flat, and must provide adequate support for the cradle. NOTE If using the GPS functionality of the MC67, ensure that the vehicle cradle is positioned so that the MC67 has a clear unobstructed view of the sky.
  • Page 46 UL Listed 5A fuse. The fuse protects the vehicle from an electrical short on the power line to the cradle. To use the cradle to charge the MC67 and spare battery, when the vehicle’s ignition is off, connect the cradle to unswitched power.

  • Page 47: Charging The Mc67 Battery

    Motorola, Inc. is not responsible for any loss resulting from the use of the products while driving. Removing the MC67 To remove the MC67, press the release levers on the cradle and pull the MC67 up and out of the cradle.

  • Page 48: Battery Charging Indicators

    Charge batteries in temperatures from 0 °C to 40 °C (32 °F to 104 °F). Charging is intelligently controlled by the MC67. To accomplish this, for small periods of time, the MC67 alternately enables and disables battery charging to keep the battery at acceptable temperatures. The MC67 indicates when charging is disabled due to abnormal temperatures via its LED.

  • Page 49: Four Slot Battery Charger

    Accessories 2 - 23 Four Slot Battery Charger This section describes how to use the Four Slot Battery Charger to charge up to four MC67 spare batteries. Spare Battery Charging Connect the charger to a power source. Insert the spare battery into a spare battery charging well and gently press down on the battery to ensure proper contact.
  • Page 50 2 - 24 MC67 Integrator Guide Spare Battery LED Charging Indicators Table 2-6 Indication No spare battery in slot; spare battery not placed correctly; cradle is not powered. Fast Blinking Amber Error in charging; check placement of spare battery. Slow Blinking Amber Spare battery is charging.

  • Page 51: Cables

    DEX cable. • USB Charging Cable The USB Charging cable provides the MC67 with operating and charging power when used with the Motorola approved power supply and AC line cord and synchronize information between the MC67 and a host computer.

  • Page 52: Auto Charge Cable

    Connecting to the MC67 If required, connect the cable power input connector to the Motorola approved power source. Slide the bottom of the MC67 into the connector cup end of the cable until the MC67 is firmly seated in the cup.

  • Page 53: Battery Charging Indicators

    To remove, slide the two locking tab down and remove the cable from the MC67. Battery Charging Indicators The MC67 amber Charge LED indicates the MC67 battery charging status. The 3600 mAh battery charges in less than six hours. See for charging status indications.

  • Page 54: Vehicle Holder

    Do not mount the vehicle holder near the driver seat air bag deployment area. • Do not place the MC67 on top of the dashboard or anywhere without securing it in the vehicle holder. • Do not mount the vehicle holder near the passenger seat air bag deployment area.

  • Page 55: Assembly

    Windshield Installation Figure 2-31 Flip the lever down to create a vacuum between the suction cup and the mounting surface. Make sure that the suction bond is strong enough before proceeding to the next step. Slide the MC67 into the cradle.

  • Page 56: Flat Surface Installation

    Locking Tab Insert MC67 into Vehicle Holder Figure 2-32 Connect the auto charger cable to the MC67 and slide the two locking tabs up to secure the cable cup to the MC67. Connect the other end to the cigarette lighter socket.
  • Page 57 Vehicle Holder Mounted on Flat Surface Figure 2-34 Connect the auto charger cable to the MC67 and slide the two locking tabs up to secure the cable cup to the MC67. Connect the other end to the cigarette lighter socket.

  • Page 58: Handstrap Replacement

    15 minutes. If replacement takes longer than 15 minutes data may be lost. If the MC67 is in suspend mode, press the red Power button to wake the MC67. Press the red Power button. The Power Action Key window appears.

  • Page 59: Installation

    Repeat for the other side of the handstrap. Remove pin from the handstrap. Pin Removal Figure 2-37 Pull handstrap through handstrap slot. Installation To install a new handstrap: Feed bottom end of handstrap into handstrap slot on the bottom of the MC67.
  • Page 60 2 - 34 MC67 Integrator Guide Feed handstrap into Handstrap Slot Figure 2-38 Slide pin into bottom of handstrap. Center the pin in the handstrap loop. NOTE Handstrap and pin should fit securely into the handstrap mounting area. When pulling on handstrap use enough force to engage pin into place.

  • Page 61: Chapter 3 Synchronization

    Synchronization lets the user manage information between an MC67 and a host computer so that changes made either on the MC67 or on the host computer appear in both places. Download and install sync software to the host computer (either Microsoft ActiveSync for Windows XP or Windows Mobile Device Center (WMDC) for Windows Vista and Windows 7) in order to use the sync feature.

  • Page 62: Setting Up A Sync Connection

    ActiveSync Window Figure 3-1 NOTE Assign each MC67 a unique device name. Do not try to synchronize more than one MC67 to the same name. In the ActiveSync window, select File > Connection Settings. The Connection Settings window appears. Connection Settings Window...

  • Page 63: Windows Mobile Device Center

    Click OK to save your settings. Synchronization NOTE When the MC67 is connected to your computer and a sync connection is made, the Wi-Fi radio (if applicable) is disabled. This is a Microsoft security feature to prevent connection to two networks at the same time.
  • Page 64 3 - 4 MC67 Integrator Guide Click Next. ActiveSync WMDC Select Synchronization Settings Figure 3-5 Select the appropriate settings and click Next. ActiveSync WMDC Setup Complete Window Figure 3-6 Click Finish.
  • Page 65 Connected Window Figure 3-7 During the first synchronization, information stored on the MC67 is copied to the host computer. When the copy is complete and all data is synchronized, the MC67 can be disconnected from the host computer. NOTE The first synchronization operation must be performed with a local direct connection. Windows Mobile retains...
  • Page 66 3 - 6 MC67 Integrator Guide...

  • Page 67: Chapter 4 Wan Configuration

    ID, depending on the type of service. Also use the integrated phone as a modem to connect the MC67 to an ISP or work network. The GSM enabled MC67 can connect to the Internet or work network using Cellular Line, or using the modem specified by the mobile phone service provider.

  • Page 68: Manually Configuring A Data Connection

    4 - 2 MC67 Integrator Guide Ensure an activated SIM card, from the phone service provider, is installed in the MC67. NOTE The SIM card must be enabled to connect to the network Verify active phone and data services by tapping the Status bar and then to display the Phone dialog.
  • Page 69 WAN Configuration 4 - 3 Connections Window Figure 4-3 Under My ISP select Add a new modem connection. Connections Window - Make New Connection Figure 4-4 Enter a connection name in the Enter a name for the connection: text box. Select Cellular Line (GPRS) from the Select a modem: drop-down list.

  • Page 70: Establishing A Data Connection

    Tap Finish. Tap OK to exit Connections. Establishing a Data Connection To establish a data connection: Ensure a SIM card is installed in the MC67. Configure a data connection. See Manually Configuring a Data Connection on page 4-2. Tap the Status bar and then...

  • Page 71: Ending A Data Connection

    WAN Configuration 4 - 5 Data Connection Figure 4-8 Select Connect. Connecting Using GPRS Figure 4-9 When a connection is established, launch Internet Explorer to browse the Internet or launch an applicable application. Ending a Data Connection To end a data connection: Tap the Status Bar and then to display the Connectivity dialog box.
  • Page 72 4 - 6 MC67 Integrator Guide Connectivity Dialog Box Figure 4-10 Tap Disconnect. NOTE Tapping Disconnect during an active data transfer (e.g., downloading a web page) automatically reconnects the connection. You cannot disconnect the connection until the data transfer is complete...

  • Page 73: Mc67 Settings

    Phone Number automatically displays on the when a live SIM card is installed. • Select a ring type from the Ring type: drop-down list. The ring type changes the way the MC67 rings • when you receive an incoming call. Regardless of the ring type selected, a dialog box appears on the MC67’s display for incoming calls.

  • Page 74: Changing A Pin

    If the user enters an incorrect PIN, the message “SIM PIN incorrect: Try again” appears. After three CAUTION consecutive incorrect attempts, the SIM card is blocked. The MC67 does not allow the user to attempt to enter your PIN again and the user must obtain a PIN Unblock Key from the service provider.

  • Page 75: Services

    WAN Configuration 4 - 9 Services Use the Services tab to configure settings for subscribed phone services. For example, block certain types of incoming and/or outgoing calls, disclose the caller’s identity when making outgoing calls, forward incoming calls to a different phone number, receive notification of incoming calls when a phone session is in use and set up voice mail and short message service.

  • Page 76: Call Forwarding

    4 - 10 MC67 Integrator Guide Caller ID Figure 4-15 Call Forwarding NOTE Call Forwarding may not be available on all networks. Check with your service provider for availability. Use call forwarding to forward incoming calls to a different phone number.

  • Page 77: Call Waiting

    WAN Configuration 4 - 11 Call Waiting NOTE Call Waiting may not be available on all networks. Check with your service provider for availability. Call waiting notifies you of an incoming call when the phone is in a phone session. Select the Notify me radio button to enable call waiting.

  • Page 78: Network

    The current network remains active until it’s changed, the signal is lost, or the SIM card is changed. The network the MC67 currently uses appears in the Current network: field at the top of the window. Changing Networks Manually >...

  • Page 79: Viewing Available Networks

    From the Choose Network window, select the network to use. Tap OK. Setting Preferred Networks Set networks in a preferred order of access. Setting preferred networks allows the MC67 to access a second preferred network if the first is unavailable.

  • Page 80: Phone Info

    4 - 14 MC67 Integrator Guide > Settings > Personal > Phone > Network or tap > Phone > Menu > Options > Network. Phone - Network Figure 4-24 Tap Set Networks to view all available networks. Preferred Networks Figure 4-25 Select the preferred networks by tapping one or more check boxes.

  • Page 81: Network Time Synchronization

    Tap OK to exit settings. Network Time Synchronization The MC67 can be configured to synchronize the clock with the time from the carrier network. A registry key on the MC67 has to be created to enable this feature. Using a registry editor, navigate to the following:...

  • Page 82: Service Provider Name Display

    = disabled dword:1 = enabled (default) After setting the registry key, warm boot the MC67. Service Provider Name Display The reg key (“UseServiceProviderName”) originally was used to fix the dual-line SIM card issue with value 2. But for the Italian Post, the value 1 should be used to show the virtual carrier name (Poste Mobile).

  • Page 83: Chapter 5 Application Deployment

    MC67. Security The MC67 implements a set of security policies that determine whether an application is allowed to run and, if allowed, with what level of trust. To develop an application, you must know the security configuration of the device, and how to sign an application with the appropriate certificate to allow the application to run (and to run with the needed level of trust).

  • Page 84: Locking Down A Mobile Computer

    5 - 2 MC67 Integrator Guide mode. This means that only applications signed with a certificate from the Privileged Execution Trust Certificate Store can run. To support the broadest number of deployments, third-party software developers should perform the following when releasing software for a Windows Mobile 6 devices: Sign all their EXEs &...

  • Page 85: Installing Certificates

    The Remote API (RAPI) enables applications that run on a desktop to perform actions on a remote device. RAPI provides the ability to manipulate the file system on the remote device, including the creation and deletion of files and directories. By default, Motorola ships with RAPI in the restricted mode. Certain tools, such...

  • Page 86: Packaging

    Packaging combines an application's executable files into a single file, called a package. This makes it easier to deploy and install an application to the MC67. Package new applications and updates, such as new DLL files, as CAB files, then deploy them to devices. Refer to the Microsoft Windows Mobile 6 Help file for information on CAB files.

  • Page 87: Msp

    Motorola distributes the update packages on the Support Central Web Site, http://supportcentral.motorola.com. To update an operating system component, copy the update package to the MC67 using one of a variety of transports, including ActiveSync, a microSD card or MSP.

  • Page 88: Xml Provisioning

    The Update Loader application looks for the update loader file in the root directory of the microSD card. When it finds the file, it loads the update loader package onto the MC67. A progress bar displays until the update completes.

  • Page 89: Xml Provisioning Vs. Regmerge And Copy File

    5 - 7 Tap the filename to install. Certain applications and settings require a reset to take affect. In these cases, reset the MC67. Refer to the Windows Mobile Version 6 Help file for more information. XML Provisioning vs. RegMerge and Copy File Prior to Windows Mobile 5.0, Motorola used two drivers (RegMerge and CopyFiles) to update the registry and...

  • Page 90: Storage

    The MC67 uses the Cache Disk for temporary data that can be restored from other sources, for example, for temporarily “caching” HTML web pages by a browser or generating formatted files to send to a printer. Both situations benefit from the increased speed of the cache disk, but you can restore the data if needed.

  • Page 91: Persistent Storage

    Windows Mobile 6 protects all data and applications from power-related loss. Because Windows Mobile 6 mounts the entire file system and registry in persistent storage (rather than using RAM), MC67 devices provide a reliable storage platform even in the absence of battery power.
  • Page 92 5 - 10 MC67 Integrator Guide...

  • Page 93: Chapter 6 Maintenance & Troubleshooting

    Do not store or use the MC67 in any location that is dusty, damp, or wet. • Use a soft lens cloth to clean the MC67. If the surface of the MC67 screen becomes soiled, clean it with • a soft cloth moistened with a diluted window-cleaning solution.

  • Page 94: Removing The Screen Protector

    • Quick and easy installation. Removing the Screen Protector A screen protector is applied to the MC67. Motorola recommends using this to minimize wear and tear. Screen protectors enhance the usability and durability of touch screen displays. To remove the screen protector, lift the corner using a thin plastic card, such as a credit card, then carefully lift it off the display.

  • Page 95: Cleaning

    To enable authentication of an approved battery, as required by IEEE1725 clause 10.2.1, all batteries will • carry a Motorola hologram. Do not fit any battery without checking it has the Motorola authentication hologram. Do not disassemble or open, crush, bend or deform, puncture, or shred.

  • Page 96: Materials Required

    Cleaning Instructions Do not apply liquid directly to the MC67. Dampen a soft cloth or use pre-moistened wipes. Do not wrap the device in the cloth or wipe, but gently wipe the unit. Be careful not to let liquid pool around the display window or other places.

  • Page 97: Cleaning Cradle Connectors

    6 - 5 Rub the cotton portion of the cotton tipped applicator back-and-forth across the connector on the bottom of the MC67. Do not leave any cotton residue on the connector. Repeat at least three times. Use the cotton tipped applicator dipped in alcohol to remove any grease and dirt near the connector area.

  • Page 98: Troubleshooting

    Adjust the volume. turned off. MC67 shuts off. MC67 is inactive. The MC67 turns off after a period of inactivity. If the MC67 is running on battery power, set this period from 1 to 5 minutes, in one-minute intervals. Battery is depleted.
  • Page 99 Refer to the EMDK or Control Panel application. code. MC67 is not If the MC67 does not beep on a good decode, set the application programmed to generate to generate a beep on good decode. a beep.

  • Page 100: Single Slot Usb Cradle

    AC power. inserted. MC67 is not seated Remove and re-insert the MC67 into the cradle, ensuring it is firmly firmly in the cradle. seated. Spare battery is not Remove and re-insert the spare battery into the charging slot, seated firmly in the ensuring it is firmly seated.

  • Page 101: Vehicle Cradle

    LED does not light up. power. power port. MC67 battery is not MC67 was removed Replace the MC67 in the cradle. The 3600 mAh battery fully charges recharging. from the cradle too in less than six hours. soon. Battery is faulty.

  • Page 102: Cables

    Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty battery. The MC67 is not fully Detach and re-attach the power cable to the MC67, ensuring it is attached to power. firmly connected. During data Cable was disconnected Re-attach the cable and retransmit.
  • Page 103 Maintenance & Troubleshooting 6 - 11...
  • Page 104 6 - 12 MC67 Integrator Guide...

  • Page 105: Appendix A: Technical Specifications

    APPENDIX A TECHNICAL SPECIFICATIONS MC67 Technical Specifications The following tables summarize the EDA’s intended operating environment and technical hardware specifications. MC67 MC67 Technical Specifications Table A-1 Item Description Physical Characteristics Dimensions Height: 16.2 cm (6.38 in.) Width: 7.7 cm (3.03 in.) Depth: 3.4 cm (1.32 in.)
  • Page 106 A - 2 MC67 Integrator Guide MC67 Technical Specifications (Continued) Table A-1 Item Description Audio Dual microphone support with noise cancellation; vibrate alert; speaker; Bluetooth headset Performance Characteristics Dual-core 1 GHz OMAP 4 Operating System ® Microsoft Embedded Handheld 6.5.3 Professional...
  • Page 107 EAP-GTC); LEAP, EAP-FAST (TLS, MS-CHAPv2, EAP-GTC) Antenna Internal antenna Voice Communications Voice-over-IP ready, Wi-Fi™-certified, IEEE 802.11a/b/g/n direct sequence wireless LAN, Wi-Fi Multimedia™ (WMM and WMM-PS) Motorola Voice Quality Manager (VQM) Wireless PAN Data and Voice Communications Bluetooth Class II, v2.1 with Enhanced Data Rate (EDR) Global Positioning System Integrated stand-alone or Assisted-GPS (A-GPS).
  • Page 108 A - 4 MC67 Integrator Guide MC67 Technical Specifications (Continued) Table A-1 Item Description Aiming Element (VLD) 655 nm +/- 10 nm Illumination Element (LED) 625 nm +/- 5 nm 2D Imager Engine (SE4500-DL) Specifications Field of View Horizontal - 39.2°...
  • Page 109 Technical Specifications A - 5 Data Capture Supported Symbologies Table A-2 Item Description 1D Bar Codes Chinese 2 of 5 Codabar Code 11 Code 128 Code 39 Code 93 Coupon Code Discrete 2 of 5 EAN-8 EAN-13 GS1 DataBar GS1 DataBar 14 GS1 DataBar Expanded GS1 DataBar Expanded Stacked GS1 DataBar Limited...

  • Page 110: Decode Zones

    A - 6 MC67 Integrator Guide Decode Zones SE4500-SR shows the decode zone for the SE4500-SR. Typical values appear. lists the typical Figure A-1 Table A-3 distances for selected bar code densities. The minimum element width (or “symbol density”) is the width in mils of the narrowest element (bar or space) in the symbol.
  • Page 111 Technical Specifications A - 7 SE4500-SR Decode Distances Table A-3 Typical Working Ranges Symbol Density/ Bar Code Content/ Note 2 Bar Code Type Contrast Near 5.0 mil ABCDEFGH 2.1 in 7.5 in Code 39 80% MRD 5.33 cm 19.05 cm 6.67 mil 4 Col, 20 Rows 3.4 in...

  • Page 112: Se4500-Dl

    A - 8 MC67 Integrator Guide SE4500-DL shows the decode zone for the SE4500-DL. Typical values appear. lists the typical Figure A-2 Table A-4 distances for selected bar code densities. The minimum element width (or “symbol density”) is the width in mils of the narrowest element (bar or space) in the symbol.
  • Page 113 Technical Specifications A - 9 SE4500-DL Decode Distances Table A-4 Typical Working Ranges Symbol Density/ Bar Code Content/ Note 2 Bar Code Type Contrast Near 3.0 mil 80% MRD 2.7 in 4.2 in Code 39 6.86 cm 10.67 cm 5.0 mil ABCDEFGH 1.4 in 7.3 in...
  • Page 114 A - 10 MC67 Integrator Guide SE4500-DPM shows the decode zone for the SE4500-DPM. Typical values appear. lists the typical Figure A-2 Table A-4 distances for selected bar code densities. The minimum element width (or “symbol density”) is the width in mils of the narrowest element (bar or space) in the symbol.
  • Page 115 Technical Specifications A - 11 SE4500-DPM Decode Distances Table A-5 Typical Working Ranges Symbol Density/ Bar Code Content/ Note 2 Bar Code Type Contrast Near 3.0 mil 80% MRD 1.6 in 3.8 in Code 39 4.06 cm 9.65 cm 4.0 mil 80% MRD 2.8 in 3.5 in...

  • Page 116: Mc67 External Connector Pin-Outs

    A - 12 MC67 Integrator Guide MC67 External Connector Pin-Outs Pin 1 External Connector Figure A-4 External Connector Pin-Outs Table A-6 Description External Trigger/Cradle Detect USB_ID 5.4 VDC USB_VCC USB_D- USB_D+ Ground...

  • Page 117: Mc67 Accessory Specifications

    Technical Specifications A - 13 MC67 Accessory Specifications Single Slot USB Cradle Single Slot USB Cradle Technical Specifications Table A-7 Feature Description Dimensions Height: 7.1 cm (2.80 in.) Width: 11.0 cm (4.33 in.) Depth: 15.0 cm (5.91 in.) Weight 210 g (7.41 oz)

  • Page 118: Four Slot Charge Only Cradle

    A - 14 MC67 Integrator Guide Four Slot Battery Charger Technical Specifications (Continued) Table A-8 Feature Description Humidity 5% to 95% non-condensing Drop 76.2 cm (30.0 in.) drops to vinyl tiled concrete at room temperature Electrostatic Discharge (ESD) +/- 15 kV air...

  • Page 119: Magstripe Reader

    Technical Specifications A - 15 Four Slot Ethernet Cradle Technical Specifications (Continued) Table A-10 Feature Description Charging Temperature 0 °C to 40 °C (32 °F to 104 °F) Humidity 5% to 95% non-condensing Drop 76.2 cm (30.0 in.) drops to vinyl tiled concrete at room temperature Electrostatic Discharge (ESD) +/- 15 kV air +/- 8 kV contact...

  • Page 120: Vehicle Cradle

    A - 16 MC67 Integrator Guide Vehicle Cradle Vehicle Cradle Technical Specifications Table A-12 Feature Description Dimensions Height: 10.4 cm (4.09 in.) Width: 11.1 cm (4.37 in.) Depth: 6.9 cm (2.72 in.) Weight 240 g (8.47 oz) Power 9- 32 VDC Operating Temperature -20 °C to 50 °C (-4 °F to 122 °F)
  • Page 121 Technical Specifications A - 17 Charge Only Cable Technical Specifications (Continued) Table A-14 Feature Description Storage Temperature -40 °C to 70 °C (-40 °F to 158 °F) Humidity 10% to 95% non-condensing Electrostatic Discharge (ESD) +/- 15 kV air +/- 8 kV contact Auto Charge Cable Technical Specifications Table A-15 Feature...
  • Page 122 A - 18 MC67 Integrator Guide...

  • Page 123: Appendix Bsoftware

    APPENDIX B SOFTWARE Battery Usage Threshold Setting By default the Battery Usage Threshold value is set to a pre-defined value (400 by default). To change the threshold value, a registry key must be created to allow changing this value. A battery becomes unhealthy when the Battery Usage Indication reach a predefined threshold (end of usable life).

  • Page 124: Bluetooth Configuration Setting

    Tap ok. The new value is set and then the registry key is deleted. Bluetooth Configuration Setting The MC67 supports both the Microsoft Bluetooth stack and the StoneStreet One Bluetooth stack. Only one Bluetooth stack can be used at a time. By default, the Microsoft Bluetooth stack is enabled. A registry key on the MC67 can be modified to disable the Microsoft stack and enable the StoneStreet One stack.

  • Page 125: Glossary

    GLOSSARY API. (Application Programming Interface) An interface by means of which one software component communicates with or controls another. Usually used to refer to services provided by one software component to another, usually via software interrupts or function calls AZERTY. A standard keyboard commonly used on French keyboards. “AZERTY” refers to the arrangement of keys on the top row of keys.
  • Page 126 Glossary - 2 MC67 Integrator Guide bps. See Bits Per Second. Byte. On an addressable boundary, eight adjacent binary digits (0 and 1) combined in a pattern to represent a specific character or numeric value. Bits are numbered from the right, 0 through 7, with bit 0 the low-order bit. One byte in memory is used to store one ASCII character.
  • Page 127 Glossary - 3 Depth of Field. The range between minimum and maximum distances at which a scanner can read a symbol with a certain minimum element width. Device Configuration Package. The Symbol Device Configuration Package provides the Product Reference Guide (PRG), flash partitions, Terminal Configuration Manager (TCM) and the associated TCM scripts.
  • Page 128 IEEE Address. See MAC Address. Input/Output Ports. I/O ports are primarily dedicated to passing information into or out of the terminal’s memory. MC67 mobile computers include USB ports. Interleaved 2 of 5. A binary bar code symbology representing character pairs in groups of five bars and five interleaved spaces.
  • Page 129 Mobile Computer. In this text, mobile computer refers to the MC67. It can be set up to run as a stand-alone device, or it can be set up to communicate with a network, using wireless radio technology.
  • Page 130 Glossary - 6 MC67 Integrator Guide PAN . Personal Area Network. Using Bluetooth wireless technology, PANs enable devices to communicate wirelessly. Generally, a wireless PAN consists of a dynamic group of less than 255 devices that communicate within about a 33-foot range.
  • Page 131 Glossary - 7 Start/Stop Character. A pattern of bars and spaces that provides the scanner with start and stop reading instructions and scanning direction. The start and stop characters are normally to the left and right margins of a horizontal code. Subnet.
  • Page 132 Glossary - 8 MC67 Integrator Guide Trivial File Transfer Protocol. See TFTP. UDP. User Datagram Protocol. A protocol within the IP protocol suite that is used in place of TCP when a reliable delivery is not required. For example, UDP is used for real-time audio and video traffic where lost packets are simply ignored, because there is no time to retransmit.
  • Page 133 INDEX charging ....... . 1-5 installing ....... 1-4 accessories removing .
  • Page 134 Index - 2 MC67 Integrator Guide communication ......2-24 communication/charge cables ....2-24 fabric holster .
  • Page 135 ........5-1 locking MC67 ......5-2 application .
  • Page 136 ......1-8 waking MC67 ....... 1-8 wall mount bracket .
  • Page 138 MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. © 2012 Motorola Solutions, Inc. All Rights Reserved.

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