Troubleshooting - Panasonic WJ-HDE300 Instruction Manual

■ Troubleshooting

Symptom
No power is supplied.
ERROR indicator lights orange.
Thermal error has stopped the
unit.
ERROR indicator lights red.
Extension unit or added HDD is
not recognized.
HDD access indicator alternately
blinks orange and red or blinks
green though no recording/play-
back.
Data recovery fails after replac-
ing the HDDs in the RAID 5
mode.
HDD access indicator light blinks
red.
HDD access indicator lights red
and orange.
26
Cause
Insufficient power cord connection
POWER switch or HDD POWER switch is
turned off.
Cooling fan(s) may be faulty.
Ambient temperature exceeds the operable
range.
Ventilation may be blocked.
System fault
Connection cables other than supplied may
have been used.
Insufficient connector junction
Powering up the recorder and units in opposite
order
The recorder and units are connected to differ-
ent AC mains
HDD installation position is wrong.
MODE switch setting
In recovery process of RAID5
Automatic periodic (every 5 seconds) data
check in RAID5
The HDD to be recovered may be faulty.
Size of the new HDD may be smaller than
before although nominally the same.
The HDDs have not been replaced correctly.
The cables are not connected correctly to the
HDDs.
Disk drive is faulty in RAID5 mode.
The steady light means it is the first faulty drive,
the blinking light means it is one of the later
ones.
System fault
Red and orange lighting of these four bits dis-
plays error status as shown below.
8 : Red 9 : Orange
9 8 8 8 : Hardware error
8 9 8 8 : Hardware error
9 9 8 8 : Hardware error
8 8 9 8 : Hardware error
9 8 9 8 : Hardware error
8 9 9 8 : Hardware error
9 9 9 8 : Hardware error
8 8 8 9 : Hardware error
8 9 8 9 : Hardware error
9 9 8 9 : Hardware error
8 8 9 9 : Hardware error
8 9 9 9 : Disk CRC error
What to do
Securely connect the power cord.
Turn on the POWER switch and HDD
POWER switch.
Repair cooling fan(s).
Arrange the ambient temperature so that
it lies within the acceptable range.
Remove obstacles blocking the open-
ings or slots. See below for cleaning.
Repair is required.
Use the supplied cable.
Firmly join the cables and connectors.
The order should be "the extension units
first, then the recorder" or at the same
time.
Keep the above order for powering up,
or rearrange the AC mains connection to
the same source.
Install HDDs in order from the position
#1, #2, #3, and #4. Never skip or reverse
the order.
Set the MODE switch appropriately.
Not a problem
Repair the faulty HDD.
Install an HDD larger than before or the
same size.
Never skip or reverse the position.
Check that the cables are connected to
the HDDs correctly and firmly.
Repair the faulty HDD and implement
the recovery process.
Repair is required.